CN108305190A - Tourism cloud service platform and method - Google Patents
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Abstract
Present disclose provides a kind of tourism cloud service platform and methods, are related to travel information field.The platform includes：Presentation layer module, the data query conditions for receiving different user input are obtained to application layer module transmission data according to data query conditions and are asked, and carry out data exhibiting according to application layer module feedack；Application layer module, for carrying out event analysis according to data acquisition request, according to event analysis result to data layer module transmission data inquiry request, and the data query result that data layer module is sent is received, the information to presentation layer module feedback is determined based on data query result；Data layer module, for storing tourism data and handling tourism data.The disclosure can make tourism physical resource and information resources obtain highly merging, and valuable data are provided for the realization of smart travel.
Description
Technical field
This disclosure relates to travel information field more particularly to a kind of tourism cloud service platform and method.
Background technology
It is predicted according to tourism department, 2013 to 2018, my area's tourist industry total income is up to 250,000,000,000 yuan, receives tourist
Total number of persons will be more than 2.5 hundred million person-times, in face of such good early period and huge passenger number, how realize the pipe of standardization
Reason, provides the tourist service of more professional more system, and tourism development is become high information content, knowledge-intensive modern service
Industry has become a major issue of tourism management departments.
Invention content
The disclosure technical problem to be solved is to provide a kind of tourism cloud service platform and method, is smart travel
It realizes and valuable data is provided.
On the one hand according to the disclosure, a kind of tourism cloud service platform is proposed, including：Presentation layer module, for receiving difference
Data query conditions input by user are obtained to application layer module transmission data according to data query conditions and are asked, and according to
Application layer module feedack carries out data exhibiting；Application layer module, for carrying out event analysis according to data acquisition request,
According to event analysis result to data layer module transmission data inquiry request, and receive the data query that data layer module is sent
As a result, determining the information to presentation layer module feedback based on data query result；Data layer module, for storing tourism data simultaneously
Tourism data is handled.
Optionally, tourism cloud service platform further includes：Standard criterion module is used for presentation layer module, application layer module
Data standard is provided with data layer module；Information security module is used for presentation layer module, application layer module and data layer module
Data security protecting is provided.
Optionally, data layer module is used to be based on information collection standard acquisition tourism data, and is based on cluster algorithm
Processing is carried out to tourism data and forms standard tourism data.
Optionally, data layer module is additionally operable to carry out data processing to standard tourism data based on correspondence analysis algorithm.
Optionally, application layer module includes：Destination Management unit, if for being determined as tourism pipe according to data acquisition request
Director's part is then managed tourism related personnel and equipment based on standard tourism data and situation counts；Tourist service unit,
If for being determined as tourist service event according to data acquisition request, service letter is provided to tourist based on standard tourism data
Breath；Tourism Marketing unit, if for being determined as Tourism Marketing event according to data acquisition request, it is true based on standard tourism data
Surely Promotion Strategy is serviced.
Optionally, Destination Management unit includes：Command scheduling center, for being traveled based on accident model monitoring standard
Data carry out early warning processing, and according to standard when the data format of standard tourism data is inconsistent with accident model
Tourism data carries out resource analysis.
Optionally, command scheduling center includes at least one of following subsystem subsystem：Emergent subsystem on duty, is used
In based on the progress emergency event processing of standard tourism data；Emergent evaluation subsystem, for answering based on subsystem on duty of meeting an urgent need
Urgent thing part measure generates contingency capabilities assessment report；Integrated database subsystem, for being acquired to data layer module transmission data,
Store instruction, and show result to presentation layer module transmission data；Command scheduling subsystem, for being based on standard tourism data
Generate scheduling information；Geography data subsystem is generated for the scheduling information based on command scheduling subsystem with latitude and longitude information
Engine map；Statistical analysis subsystem, for generating corresponding chart based on standard tourism data；Applicating maintenance subsystem is used
It is managed in user right；Mobile emergence terminal subsystem, for providing mobile security information service.
Optionally, Destination Management unit further includes at least one of following subsystem subsystem：Service note subsystem,
For realizing the information exchange of tourism cloud service platform and external equipment；Video monitoring access subsystem, for accessing video prison
Control equipment；Personnel positioning subsystem, for carrying out localization process to tourism related personnel based on standard tourism data；Vehicle location
Subsystem, for carrying out localization process to vehicle based on standard tourism data.
Optionally, tourism data includes traffic data, volume of the flow of passengers data and scenic spot data.
According to another aspect of the present disclosure, it is also proposed that a kind of tourism cloud service method, including：Presentation layer module receives different
Data query conditions input by user are obtained to application layer module transmission data according to data query conditions and are asked；Application layer mould
Root tuber carries out event analysis according to data acquisition request, according to event analysis result to data layer module transmission data inquiry request；
Data query result is sent to application layer module by data layer module according to the tourism data of storage；Application layer module is according to data
Query result determines the information to presentation layer module feedback；Presentation layer module carries out data according to application layer module feedack
Show.
Optionally, data layer module is based on information collection standard acquisition tourism data, and based on cluster algorithm to trip
Trip data carry out processing and form standard tourism data.
Optionally, data layer module is based on correspondence analysis algorithm and carries out data processing to standard tourism data.
Optionally, application layer module executes at least one of following steps step：If application layer module is obtained according to data
It takes request to be determined as Destination Management event, is then based on standard tourism data to tourism related personnel and equipment is managed and situation
Statistics；If application layer module is determined as tourist service event according to data acquisition request, standard tourism data is based on to tourist
Information on services is provided；If application layer module is determined as Tourism Marketing event according to data acquisition request, based on standard tourism number
Promotion Strategy is serviced according to determining.
Optionally, application layer module is based on accident model monitoring standard tourism data, in the number of standard tourism data
When inconsistent according to format and accident model, early warning processing is carried out, and resource analysis is carried out according to standard tourism data.
Optionally, application layer module also executes at least one of following steps step：Application layer module is based on standard trip
It swims data and carries out emergency event processing；Application layer module is based on emergency event measure and generates contingency capabilities assessment report；Application layer
Module is based on to the acquisition of data layer module transmission data, store instruction, and shows result to presentation layer module transmission data；It answers
It is based on standard tourism data with layer module and generates scheduling information；Application layer module is based on scheduling information and generates ground with latitude and longitude information
Figure engine；Application layer module is based on standard tourism data and generates corresponding chart；Application layer module is based on carrying out user right
Management；Application layer module provides mobile security information service.
Optionally, application layer module also executes at least one of following steps step：Application layer module is based on standard trip
It swims data and localization process is carried out to tourism related personnel；Application layer module carries out at positioning vehicle based on standard tourism data
Reason.
Optionally, tourism data includes traffic data, volume of the flow of passengers data and scenic spot data.
According to another aspect of the present disclosure, it is also proposed that a kind of tourism cloud service platform, including：Memory；And it is coupled to
The processor of memory, processor are configured as based on for example above-mentioned tourism cloud service side of the instruction execution for being stored in memory
Method.
According to another aspect of the present disclosure, it is also proposed that a kind of computer readable storage medium is stored thereon with computer journey
The step of sequence instructs, which realizes above-mentioned tourism cloud service method when being executed by processor.
Tourism cloud service platform is divided into presentation layer module, application layer module and data layer module by the disclosure, and by each
Information exchange between module can make tourism physical resource and information resources obtain height and merge, be the realization of smart travel
Valuable data are provided.
By referring to the drawings to the detailed description of the exemplary embodiment of the disclosure, the other feature of the disclosure and its
Advantage will become apparent.
Description of the drawings
The attached drawing of a part for constitution instruction describes embodiment of the disclosure, and is used to solve together with the description
Release the principle of the disclosure.
The disclosure can be more clearly understood according to following detailed description with reference to attached drawing, wherein：
Fig. 1 is the structural schematic diagram of one embodiment of disclosure tourism cloud service platform.
Fig. 2 is the structural schematic diagram of another embodiment of disclosure tourism cloud service platform.
Fig. 3 is the structural schematic diagram of the further embodiment of disclosure tourism cloud service platform.
Fig. 4 is the structural schematic diagram of the one embodiment at disclosure command scheduling center.
Fig. 5 is that disclosure command scheduling center is met an urgent need the flow chart of subsystem on duty.
Fig. 6 is the Voice Navigation flow chart of disclosure tourism public service platform.
Fig. 7 is disclosure tourism public service platform network architecture schematic diagram.
Fig. 8 is the flow diagram of one embodiment of disclosure tourism cloud service method.
Fig. 9 is the structural schematic diagram of the further embodiment of disclosure tourism public service platform.
Figure 10 is the structural schematic diagram of another embodiment of disclosure tourism public service platform.
Specific implementation mode
The various exemplary embodiments of the disclosure are described in detail now with reference to attached drawing.It should be noted that：Unless in addition having
Body illustrates that the unlimited system of component and the positioned opposite of step, numerical expression and the numerical value otherwise illustrated in these embodiments is originally
Scope of disclosure.
Simultaneously, it should be appreciated that for ease of description, the size of attached various pieces shown in the drawings is not according to reality
Proportionate relationship draw.
It is illustrative to the description only actually of at least one exemplary embodiment below, is never used as to the disclosure
And its application or any restrictions that use.
Technology, method and apparatus known to person of ordinary skill in the relevant may be not discussed in detail, but suitable
In the case of, the technology, method and apparatus should be considered as authorizing part of specification.
In shown here and discussion all examples, any occurrence should be construed as merely illustrative, without
It is as limitation.Therefore, the other examples of exemplary embodiment can have different values.
It should be noted that：Similar label and letter indicate similar terms in following attached drawing, therefore, once a certain Xiang Yi
It is defined, then it need not be further discussed in subsequent attached drawing in a attached drawing.
To make the purpose, technical scheme and advantage of the disclosure be more clearly understood, below in conjunction with specific embodiment, and reference
The disclosure is further described in attached drawing.
Fig. 1 is the structural schematic diagram of one embodiment of disclosure tourism cloud service platform.The tourism cloud service platform packet
Include presentation layer module 110, application layer module 120 and data layer module 130.
Presentation layer module 110 is used to receive the data query conditions of different user input, according to data query conditions to answering
It is obtained and is asked with layer module transmission data, and data exhibiting is carried out according to application layer module feedack.Wherein, presentation layer
Module 110 can ensure that each access terminal-pair tourism cloud service platform carries out one-stop access, pass through computer, interaction screen, LED
The function that Digitalized Tourist Information System is applied is communicated to user, by cloud of travelling by the different electronic equipment and medium such as screen, smart mobile phone
Platform is embodied.
Application layer module 120 is used to carry out event analysis according to data acquisition request, according to event analysis result to data
Layer module transmission data inquiry request, and the data query result that data layer module is sent is received, it is based on data query result
Determine the information to presentation layer module feedback.For example, being determined whether for Destination Management event, outing dress according to data acquisition request
Business event or Tourism Marketing event etc..Wherein, application layer module 120 can specifically include Destination Management unit, tourist service list
Member and Tourism Marketing unit etc., integrated intelligent management service can be provided for manager, comprehensive wisdom is provided for tourist
Travel information service.
Data layer module 130 is for storing tourism data and handling tourism data.Wherein, data layer module 130
It takes cloud platform technology to handle all data, realize the management of data and shares, and the data of acquisition were carried out
Filter and analysis, to be targetedly sent to presentation layer module 110 by application layer module 120.
In this embodiment, tourism cloud service platform is divided into presentation layer module, application layer module and data layer module, and
By the information exchange between each module, valuable data are provided for the realization of smart travel.
Fig. 2 is the structural schematic diagram of another embodiment of disclosure tourism cloud service platform.The tourism cloud service platform
Including presentation layer module 210, application layer module 220, data layer module 230, standard criterion module 240 and information security module
250。
Presentation layer module 210 can access Intranet portal and outer net portal, by multiple access, it is cross-platform, across application, uniformly
Sign-on access, one-stop application service and data service technology realize integrated and portal the construction of application.
Application layer module 220 can provide integrated intelligent management service for manager, and comprehensive intelligence is provided for tourist
Intelligent travel information service.For example, being realized to the supervision of travel agency and the statistics of situation, tourist service body by Destination Management system
System and Tourism Marketing system provide comprehensive smart travel information service for tourist.
Data layer module 230 is used to be based on information collection standard acquisition tourism data, and based on cluster algorithm to trip
Trip data carry out processing and form standard tourism data.For example, cloud platform technology is taken, by opening a large amount of data sampling
Hair and design, formulate the information collection standard of standard, meet data docking and the information reporting of different industries system；In addition, also
All data can be handled using cloud platform technology, realize the management of data and shared, established standardized data and build
Mould, and the data of acquisition are filtered and are analyzed, data are targetedly sent to relevant unit and enterprise, provided accurate
The data report of change, and a variety of data acquisition channels and mode are researched and developed, by collecting big data information assurance smart travel data
The reliability of analysis.
The data layer module 230 can eliminate the multifarious barrier of big data, solve magnanimity in smart travel construction
Data standard differs, mixed and disorderly unordered, the problem of being difficult to integrate, and realizes big data quantity and the comprehensive management of diversification data is melted
It closes, high performance data processing centre's system is provided for smart travel project, carried for the data processing of smart travel project bottom
For construction scheme, data filtering method and technology realization rate, the skill that my area is directed to processing and the analysis of tourism big data is filled up
Art blank makes the construction of smart travel project that need to only focus on the application that shows of service, reduces project construction difficulty, accelerates project
Construction speed.
Standard criterion module 240 is used to provide number to presentation layer module 210, application layer module 220 and data layer module 230
According to specification.
Information security module 250 is used to provide number to presentation layer module 210, application layer module 220 and data layer module 230
According to safeguard protection.
Wherein, standard criterion module 240 and information security module 250 are applied in entire tourism cloud service platform, make trip
The construction of trip cloud service platform is implemented according to corresponding standard criterion, ensures practicability and the covering of tourism cloud service platform
Property.
In this embodiment, tourism cloud service platform is divided into presentation layer module, application layer module, data layer module, mark
Quasi- specification module and information security module, and by the information exchange between each module, tourism physical resource and information can be made
Resource obtains height and merges, and strong data processing and analysis tool are provided for the realization of smart travel.
Fig. 3 is the structural schematic diagram of the further embodiment of disclosure tourism cloud service platform.The tourism cloud service platform
Including presentation layer module 310, application layer module 320, data layer module 330, standard criterion module 340 and information security module
350, wherein standard criterion module 340 and information security module 350 respectively with standard criterion module 240 and information security module
250 is consistent.
Presentation layer module 310 is for ensureing that each access terminal-pair management platform carries out one-stop access.For example, tourist attraction
Manager can be managed decision by 310 predetermined interface of presentation layer module, and contact staff can pass through presentation layer module 310
Predetermined interface carries out counseling services, and staff can on the net be handled affairs by 310 predetermined interface of presentation layer module, Shi Minyou
Visitor etc. can carry out information interaction by 310 predetermined interface of presentation layer module.
Application layer module 320 can specifically include Destination Management unit 321, tourist service unit 322 and Tourism Marketing list
Member 323, wherein Destination Management unit 321 is used to carry out travel agency, tourist, vehicle, emergency set based on standard tourism data
Management and situation statistics, wherein Destination Management unit 321 specifically includes command scheduling center 3211, tourism basic data acquisition
Center 3212 and tourism synthesis management platform 3213 etc.；Tourist service unit 322 based on standard tourism data to tourist for being carried
For information on services, tourism cluster website platform 3221, tourism multimedia interactive system 3222, the public clothes of tourism are can specifically include
Business platform 3223 etc.；Tourism Marketing unit 323 is used to determine service Promotion Strategy based on standard tourism data, can specifically include
Network marketing flat 3231, mobile phone tourist guide 3232, wireless WIFI3233 etc..
In one embodiment, command scheduling center 3211 is used to be based on accident model monitoring standard tourism data,
When the data format of standard tourism data is inconsistent with accident model, early warning processing is carried out, and travel according to standard
Data carry out resource analysis.For example, by thread time-division operation, when according to the accident model monitoring defined to data Layer
When the data format of switching plane in module 330 is with model exception, early warning can be carried out to the data of switching plane；Or according to
Product supply specification analyzes the tourist resources radius on periphery, returns to query result；Start corresponding grade prediction scheme simultaneously, passes through electricity
The form early warning of words, short message.
In one embodiment, command scheduling center 3211 is as shown in figure 4, include mainly basic comprehensive application system 410
With expanded application system Construction 420.Wherein, basic comprehensive application system 410 includes：Emergent subsystem 411 on duty, integrated data
Library subsystem 412, command scheduling subsystem 413, emergent evaluation subsystem 414, statistical analysis subsystem 415, applicating maintenance
The parts such as system 416, geography data subsystem 417, mobile emergence terminal subsystem 418, expanded application system 420 include：Industry
Business short message subsystem 421, large-size screen monitors subsystem 422, video monitoring access subsystem 423, personnel positioning subsystem 424 and vehicle are fixed
The parts such as sub-systems 425.
Subsystem 411 on duty of meeting an urgent need is used to carry out emergency event processing based on standard tourism data.Wherein, emergent son on duty
System 411 includes mainly daily information and emergence message two parts.Usually, daily information management, emergent notice, festivals or holidays are realized
Equal routine works processing on duty.When Tourism Accident Forecasting occurs, department of subordinate can timely and effectively report emergence message, system
Support the reporting schemes such as network, phone, fax.By network reporting schemes, inspectorate can direct fill message content, on
Report for work department on duty of tourism contingency management office, and duty personnel user can check information, handle information.For electricity
The emergency information that the modes such as words, fax report, duty personnel can pass through system registering events essential information such as event class
Type, scene, reports unit, upper journalist, event description and the measure etc. having taken up at time of origin.For event
Place can be positioned by emergent GIS-Geographic Information System.Subsystem on duty of meeting an urgent need can realize that emergence message is informed of a case, is continued
It reports, track, feed back, summarize.
In one embodiment, subsystem 411 on duty of meeting an urgent need can be divided into many levels, as shown in figure 5, the emergent value of base
It keeps after subsystem obtains information, is sent to city district and meets an urgent need subsystem on duty, city's subsystem on duty of meeting an urgent need in district carries out information
Each provincial subsystem on duty of meeting an urgent need is verified and reports to, each provincial subsystem on duty of meeting an urgent need is informed of a case and is handled to information, specially
Item department can also report and submit to each provincial subsystem information on duty of meeting an urgent need, and the linkage instruction of provincial subsystem on duty of meeting an urgent need,
Can be by information reporting to National Tourism Administration, National Tourism Administration is informed of a case and handles into row information, and handling result is sent to respectively
Provincial subsystem on duty of meeting an urgent need, each provincial subsystem on duty of meeting an urgent need send instructions under further meeting an urgent need subsystem on duty to city district.
Emergent evaluation subsystem 412 is used to generate contingency capabilities assessment based on the emergency event measure for subsystem on duty of meeting an urgent need
Report.Wherein, evaluation subsystem 412 of meeting an urgent need is the reply process for the event that automatically records, and is commented according to what emergency preplan correlation determined
Valence index carries out comprehensive assessment to emergent promptness, validity of various implementing measures etc. in the process, comments emergency capability
Valence, auxiliary generate contingency capabilities assessment report.Evaluation model is established according to relevant regulations such as emergency preplans, reproduces contingency procedure,
For accident in advance, in thing, afterwards analyzed, comprehensive assessment governments at all levels, each functional department work effect, formed
Contingency capabilities assessment is reported.
Integrated database subsystem 413 is used for the acquisition of data layer module transmission data, store instruction, and to presentation layer
Module transmission data shows result.Wherein, the key that integrated database subsystem 413 is built is to establish and improve to adopt accordingly
Collection, operation, shares exchange and uses management system update, according to the original based on unified construction criteria and the integration of departments and regions at different levels, possession
Then, each department is arranged to arrange relevant information and static, dynamic data according to respective responsibilities scale collection.Database design will follow
The principle that reasonable, clear in structure, redundancy is low, easy to operation, easy to maintain, safe and reliable, extendibility is good is organized, there is prediction scheme
Library, resources bank, danger source library, objective of defense library, experts database, knowledge base, case library.
Command scheduling subsystem 414 is used to generate scheduling information based on standard tourism data.Wherein, command scheduling subsystem
414 support publication means by all kinds of means.The case where according to the network environment and terminal device of tourism cloud service platform, system can incite somebody to action
The information such as task, feedback, report are rapidly transferred to each relevant speciality department or the terminal device of personnel by mobile network, real
Existing coordinative command, orderly scheduling and effectively supervision, improve efficiency of meeting an urgent need.
Geography data subsystem 415 generates map for the scheduling information based on command scheduling subsystem with latitude and longitude information
Engine.Wherein, reason information subsystem 415 provided for each Police Command Center the WEB modes based on browser electronic map show
Show, map inquiry operation, the functions such as spatial analysis, including map amplification, diminution, translation, measurement, hawkeye, printing, full figure be aobvious
Show, figure layer control, legend etc., realize and the information such as the inquiry of geography information, browsing, ranging, emergent strength, emergency resources institute looked into
The function of inquiry, for leader's high-speed decision, commander provides important supplementary means.
Statistical analysis subsystem 416 is used to generate corresponding chart based on standard tourism data.
Applicating maintenance subsystem 417 is for being managed user right.Applicating maintenance subsystem 417 includes mainly user
The management that configuration, role-security management, system function configuration, system monitoring, department configure needs.Including user management, department
The user configuration of management；Role Management, role organize the role-security management of management, rights management, permission group management；Get in touch with depositary management
The system configurations such as reason, deposit library management, case library column template configuration, expert group's management, assessment Template Manager；Online user,
The system monitoring function of system log.
Mobile emergence terminal subsystem 418 for provide handle urgent accident, particularly to alarming in advance, disaster day
Gas, great communicable disease, Tourism Accident Forecasting, personnel deploy to ensure effective monitoring and control of illegal activities, disaster monitors, the condition of a disaster is identified etc. mobile communication means provide and
When effective Secure data information service, mobile secure interactive means are provided to emergent platform routine work.
Service note subsystem 421 for realizing tourism cloud service platform and external equipment information exchange, for example, passing through
The forms such as short message send information to external equipment.
Large-size screen monitors subsystem 422 and video monitoring access subsystem 423 are for accessing video monitoring equipment.Main cooperation is emergent
The construction of management system makes the new model of contingency management adequately be applied and be realized, large-size screen monitors subsystem is set up in command centre
System understands convenient for command centre and clearly Tourism Accident Forecasting developing state, the task execution of each department in relation to leader
Situation realizes the general control to Tourism Accident Forecasting overall situation situation.
Personnel positioning subsystem 424 is used to carry out localization process to tourism related personnel based on standard tourism data, for example,
It is achieved the goal by intelligent mobile phone terminals such as locating and monitorings " emergent logical ".System combines GIS, GPS and 3G technology, realization pair
The spatial visualization management of personnel.The system is used mainly for command centre operator, center commanding.
Vehicle location subsystem 425 is used to carry out localization process, such as locating and monitoring to vehicle based on standard tourism data
Emergency vehicles etc. equipped with GPS (Global Positioning System, global positioning system) terminal, combining geographic information
System realizes the spatial visualization management of vehicle, is used mainly for command centre operator, center personnel.
Basic data acquisition 3212 of travelling is used for through the acquisition tourism basic data of data layer module 330.Tourism synthesis pipe
Platform 3213 is used for towards tourism industry supervision department, provide electronic journey menu manager, tour guide's orientation management, site supervision,
The functions such as policy publication, statistical report form provide effective information-based regulatory measure for supervision department, improve tourism industry pipe
The law enforcement dynamics of reason；Real-time management, the scheduling of stroke list, information may be implemented by using the solution in travel agency simultaneously
Publication feedback is accurate much sooner, improves the information system management level of enterprise, in addition can help to conduct a sightseeing tour and be obtained during with group
The contents such as the group's of taking-up stroke, member's information, Business Information involved in stroke, easily command, control, communications, and information service is provided for tour guide.
In one embodiment, the tourism cluster website platform 3221 of tourist service unit 322 is for including interactive marketing
Platform, new media marketing platform, tourist famous-city information management platform.Wherein, interactive marketing platform is found by the network platform
Greater demand business opportunity and analysis customer loyalty can provide personalized Scene Tourist customization service for all types of clients, carry
For the experience of convenient internet and relevant information.Major function includes travelling products directory management, and Content Management is personalized, battalion
Sell activity management, customer segmentation etc.；New media marketing platform carries out the promotional activities of tourism microblogging alliance, carries out linkage and pushes away
It is situated between, mutual assistance publicity.Tourist famous-city information management platform can be according to the classification (eat, live, go, sightseeing, shopping and entertainment etc.) belonging to information
Or affiliated area is managed multi-layer destination system：Convenient three layers or more of multi-layer destination information can be provided
Way to manage.For example, the information on the purpose of sub- sight spot, hotel in sub-scenic spot and sub-scenic spot in scenic spot, communal facility ground
Management.
Multimedia interactive system 3222 of travelling is used to carry out multimedia interaction with tourist.
Public service platform 3223 of travelling is used to, based on advanced technologies such as broadband network, communication network and IP phones, integrate
Tourism management departments at different levels consulting, phone call for appeal, all kinds of tourist famous-city referral centres, all kinds of call centers of tourist enterprise and friendship
The information resources of other public service phones such as logical, meteorology, tourist's every terms of information demand for services, tourism can be substantially met by being formed
The united audio communication Consultation Service System of industry.
In one embodiment, as shown in fig. 6, tourist is enough in the hotline for dialing tourism public service platform, platform
Tourist can be allowed to carry out voice selecting, " * * tourism hotlines are dialed in welcome, and Chinese is please by 1, and English is please by 2 " for example, playing.It is swimming
After visitor's selection voice, 1 key can be pressed with playing welcome announcement, tourist and skip salutatory.Platform continues playback, for example, " tourism complaints are asked
By 1, please by 2, traffic route books rooms and makes a reservation please by 4 please by 3 for tourism consulting, orders air ticket, entrance ticket please by 5, other please by
6”.Tourist can respectively enter tourism complaints, tourism consulting, traffic route, book rooms and make a reservation, order air ticket scape after selecting safety check
Area's admission ticket, other etc..And then tourist needs to be lined up, if carrying out response of attending a banquet, converses, if not response of attending a banquet, is being lined up
After 10 seconds, continue playback, or play and " attend a banquet busy, continue waiting for please by 1 " etc..
In one embodiment, the network marketing flat 3231 of Tourism Marketing unit 323 has with tourism cloud service platform
Application integrating, resource-sharing it is accommodating.On the one hand the partial information publication on network marketing flat is established, can be served
The WEB terminal datas acquisition of tourism public service platform 3223, still further aspect travels public service platform 3223 can conduct
One important publicity channel of network marketing flat 3231 carries out straightline propagation；Major function has information publication, marketing plan, money
Source control, member management, Quick Response Code management, statistical analysis, rights management, information inquiry, innovative interaction management, e-commerce pipe
Reason.
Mobile phone tourist guide 3232 is for mainly undertaking current itinerary of travel agency design, function of organization；Pass through mobile terminal
Mobile phone can accurately find the circuit (including speech navigation function) of oneself visit, show the sight spot, parking lot, oiling on periphery
It stands, information, the guide to visitors of sight spot Quick Response Code such as lavatory mainly have tour guide's function, guide to visitors function, shopping guide's function, navigation feature.
The essential information that tourist can be obtained by wireless WIFI 3233 carries out data analysis, separately according to essential information
Outside, the deployment of the wireless WIFI3233 of the day wing, to meet the needs of tourist accesses Internet whenever and wherever possible, while passing through tourist's
Share and plays good the effect of publicity.Easily service on net is provided for numerous tourists, has built perfect WIFI wireless networks
Through becoming major tasks, major function has authentication management, homepage management, control management, monitoring and analysis management.
Data layer module 330 is used to carry out data processing to standard tourism data based on correspondence analysis algorithm.Wherein, corresponding
The basic thought of analysis is the proportion structure by each element in the row and column of a connection list in dots in the sky compared with low-dimensional
Between in show.Data layer module 330 can obtain traffic data, volume of the flow of passengers data and scenic spot data etc. by SQL statement,
Then association analysis, R-Q type factorial analyses are used, is disclosed between variable by analyzing the interaction summary sheet that is made of qualitative variable
Contact, can reveal that the difference between each classification of same variable, and corresponding between each classification of different variables is closed
System.
When data store, data layer module 330 can be other using one basic model of specification as acquiescence basic standard
Data beyond basic standard table once store in add list according to attribute.Data layer module 330 give the correct time in data, can
With data-interface good according to the rules, the format of data is defined, each interface is corresponding with basic data model, in basic model
Attribute distinguishes the classification and industry for reporting and acquiring information.
In one embodiment, data layer module 330 may include data interchange platform 331 and tourist resources database
332, wherein data interchange platform 331 includes directory service, intelligent search, Exchange Service, data publication, data integration sum number
According to shared, it is to provide the software deployment of client's incoming end on the front end processor of each application system, realizes data interchange platform and each
The combination of information system realizes automatically extracting and converting for data in client's incoming end, while supporting manual typing and examining
Nuclear Data.It is one between disparate databases, different data format, carries out data exchange and provides the platform of service.Number
Storage, format conversion and the data exchange of data are mainly completed according to switching plane, it is by a series of middlewares, service, Web
Service interface and central database composition, core component include data switch engine, safety management, system administration,
Web service management and Web Service interfaces.
The core technology that data interchange platform uses is XML technology and Web Service technologies.XML technology is that one kind can
Extending mark language, it in Web page structured document and data define a set of general format, it has very strong number
According to expressive ability, scalability is strong, the particularly important is with powerful self-described ability, these abilities determine that it is more suitable for
In as the medium in data exchange, progress data exchange provides a kind of ideal realization means between heterogeneous system.Web
Service have intact encapsulation, loose couplings, using standard protocol specification, highly can integration capability, and combined with XML
Data exchange capability is made it have again.Across a network heterogeneous database exchange is realized using based on XML and Web Service technologies,
Also just become ideal exchanged form, the working environment that across a network cooperates with is made to turn possibility into.
Tourist resources database 332 includes geographic information data, tourist resources basic data and travel application data, specifically
May include emergency command event data, information data, reported data, assessment data, organizational framework data, scenic spot data, pre-
Case data, goods and materials data, troop's data, GPS data, geographic information data, administrative penalty data, spot check data, quotient client's number
According to, terminal data, travel agency's data, communicating data, system operation daily record data etc..
In this embodiment, to the mass data of acquisition, the large-scale distributed database of a concentration, Huo Zhefen are imported into
Cloth storage cluster, and some simple cleanings and pretreatment work can be done on the basis of importing.For example, based on traffic,
Acquisition, analysis, the filtering of the volume of the flow of passengers, three aspect big data of scenic area and scenic spot gradually form the intelligent data of tourism industry, support N
The load of a Data Analysis Model.By establishing Various types of data filtering, analysis rule (model), by graphical data, visualize,
Smart travel cloud service platform is provided on this basis, personal tourist and tourism management departments is given to provide service respectively.The disclosure
Using intelligent terminal (smart mobile phone etc.), PC machine as carrier, using internet, Mobile Wireless Internet network as delivery means, integrate
The technologies such as GPS positioning technology, base station location technology, tourism data filter analysis technology, multinational voice broadcast technology, IMS technologies,
Realize the travel information service that active position perception, travel information are actively guided and reported and submitted, the traveller's energy for making each individual
Personal tourist service is enough experienced, is arranged in time for tourist itself and adjustment work provides data with tour plan and supports；This
Outside, the disclosure will provide the tool of tourist resources allotment, guiding and management, the supervising platform that establishes a government system for tourism management departments
One programming dispatching and emergency processing platform can also be docked with internal information information realization, for government realize each scenic area and scenic spot and
Tourist service supervision, decision-making provide tool and data are supported.
In one embodiment of the disclosure, the network architecture of cloud service platform of travelling can be with as shown in fig. 7,710 for magnetic
Battle array, the data layer module of the corresponding disclosure, magnetic battle array 710 is by optical fiber switch 721,722 and application layer module 730 into row information
Interaction, wherein application layer module 730 may include Mobile OA server, supervision system server, Zhi Huizhong
Heart integrated application server, network marketing flat server, palm trip Jilin server, safety monitoring system server, passenger flow point
Analysis system server, geographical information platform server, database server group etc., application layer module 730 passes through core switch
731, it 732 is respectively connected to fire wall 741,742 and then accesses VPN (Virtual Private Network, Virtual Private Network)
Or public network, meanwhile, information centre's Intranet 751, provincial tourism bureau's Intranet 752, monitoring scenic spot platform 761 and local tourism office 762 connect
Enter VPN, tourism cluster Website server group 763 accesses public network and then shows data by presentation layer module 740.
Fig. 8 is the flow diagram of one embodiment of disclosure tourism cloud service method.
In step 8710, presentation layer module receives the data query conditions of different user input, according to data query conditions
It obtains and asks to application layer module transmission data.
In step 820, application layer module carries out event analysis according to data acquisition request, according to event analysis result to number
According to layer module transmission data inquiry request.
In step 830, data query result is sent to application layer module by data layer module according to the tourism data of storage.
Wherein, data layer module is based on information collection standard acquisition tourism data, and is carried out to tourism data based on cluster algorithm
Processing forms standard tourism data.Standard tourism data may include traffic data, volume of the flow of passengers data and scenic spot data.
In addition, data layer module is based on correspondence analysis algorithm carries out data processing to standard tourism data.The step can
It realizes the management of data and shares, and the data of acquisition are filtered and are analyzed, targetedly to pass through application layer
Module is sent to presentation layer module.
In step 840, application layer module determines the information to presentation layer module feedback according to data query result.Wherein,
Application layer module is managed to travel agency, tourist, vehicle, emergency set based on standard tourism data and situation statistics；For example,
Based on standard tourism data carry out emergency event processing, based on emergency event measure generate contingency capabilities assessment report, based on to
The acquisition of data layer module transmission data, store instruction, and show to presentation layer module transmission data as a result, being traveled based on standard
Data generation scheduling information, engine map is generated based on scheduling information and latitude and longitude information, based on the generation pair of standard tourism data
The chart answered, based on being managed to user right, to offer mobile security information service.In addition, application layer module is based on mark
Quasi- tourism data carries out localization process to tourism related personnel, carries out localization process to vehicle based on standard tourism data, is based on
Standard tourism data provides information on services to tourist, and service Promotion Strategy is determined based on standard tourism data.
In step 850, presentation layer module carries out data exhibiting according to application layer module feedack.
In this embodiment, tourism cloud service platform is divided into presentation layer module, application layer module and data layer module, and
By the information exchange between each module, tourism physical resource and information resources can be made to obtain height and merged, be smart travel
Realization strong data processing and analysis tool are provided.
Fig. 9 is the structural schematic diagram of the further embodiment of disclosure tourism public service platform.The tourism public service
Platform includes memory 910 and processor 920.Wherein：Memory 910 can be disk, flash memory or other any non-volatile
Storage medium.Memory 910 is used to store the instruction in embodiment corresponding to Fig. 8.Processor 920 is coupled to memory 910, can
To implement as one or more integrated circuits, such as microprocessor or microcontroller.The processor 920 is for executing storage
The instruction stored in device.
In one embodiment, can also as shown in Figure 10, which includes memory 1010
With processor 1020.Processor 1020 is coupled to memory 1010 by BUS buses 1030.The tourism public service platform 1000
It can also be connected to external memory 1050 by memory interface 1040 to call external data, can also be connect by network
Mouth 1060 is connected to network or an other computer system (not shown), no longer describes in detail herein.
In this embodiment, it is instructed by memory stores data, then above-metioned instruction is handled by processor, trip can be made
Trip physical resource and information resources obtain height and merge, and valuable data are provided for the realization of smart travel.
In another embodiment, a kind of computer readable storage medium, is stored thereon with computer program instructions, this refers to
The step of order realizes the method in embodiment corresponding to Fig. 8 when being executed by processor.It should be understood by those skilled in the art that, this
Disclosed embodiment can be provided as method, apparatus or computer program product.Therefore, complete hardware implementation can be used in the disclosure
Example, the form of complete software embodiment or embodiment combining software and hardware aspects.Moreover, the disclosure can be used at one
Or it is multiple wherein include computer usable program code computer can use non-transient storage medium (include but not limited to magnetic
Disk storage, CD-ROM, optical memory etc.) on the form of computer program product implemented.
The disclosure is reference according to the method for the embodiment of the present disclosure, the flow chart of equipment (system) and computer program product
And/or block diagram describes.It should be understood that each flow in flowchart and/or the block diagram can be realized by computer program instructions
And/or the combination of the flow and/or box in box and flowchart and/or the block diagram.These computer programs can be provided to refer to
Enable the processor of all-purpose computer, special purpose computer, Embedded Processor or other programmable data processing devices to generate
One machine so that by the instruction that computer or the processor of other programmable data processing devices execute generate for realizing
The device for the function of being specified in one flow of flow chart or multiple flows and/or one box of block diagram or multiple boxes.
These computer program instructions, which may also be stored in, can guide computer or other programmable data processing devices with spy
Determine in the computer-readable memory that mode works so that instruction generation stored in the computer readable memory includes referring to
Enable the manufacture of device, the command device realize in one flow of flow chart or multiple flows and/or one box of block diagram or
The function of being specified in multiple boxes.
These computer program instructions also can be loaded onto a computer or other programmable data processing device so that count
Series of operation steps are executed on calculation machine or other programmable devices to generate computer implemented processing, in computer or
The instruction executed on other programmable devices is provided for realizing in one flow of flow chart or multiple flows and/or block diagram one
The step of function of being specified in a box or multiple boxes.
So far, the disclosure is described in detail.In order to avoid covering the design of the disclosure, it is public that this field institute is not described
Some details known.Those skilled in the art as described above, can be appreciated how to implement technology disclosed herein completely
Scheme.
Although some specific embodiments of the disclosure are described in detail by example, the skill of this field
Art personnel it should be understood that above example merely to illustrate, rather than in order to limit the scope of the present disclosure.The skill of this field
Art personnel are it should be understood that can modify to above example in the case where not departing from the scope of the present disclosure and spirit.This public affairs
The range opened is defined by the following claims.
Claims (19)
1. a kind of tourism cloud service platform, including：
Presentation layer module, the data query conditions for receiving different user input, according to the data query conditions to application
Layer module transmission data obtains request, and carries out data exhibiting according to the application layer module feedack；
Application layer module, for carrying out event analysis according to the data acquisition request, according to event analysis result to data Layer
Module transmission data inquiry request, and the data query result that the data layer module is sent is received, it looks into based on the data
It askes result and determines the information to the presentation layer module feedback；
Data layer module, for storing tourism data and handling the tourism data.
2. tourism cloud service platform according to claim 1, further includes：
Standard criterion module, for providing data to the presentation layer module, the application layer module and the data layer module
Specification；
Information security module, for providing data to the presentation layer module, the application layer module and the data layer module
Safeguard protection.
3. tourism cloud service platform according to claim 1, wherein
The data layer module is used for based on tourism data described in information collection standard acquisition, and based on cluster algorithm to institute
It states tourism data and carries out processing formation standard tourism data.
4. tourism cloud service platform according to claim 3, wherein
The data layer module is additionally operable to carry out data processing to the standard tourism data based on correspondence analysis algorithm.
5. tourism cloud service platform according to claim 3, the application layer module include：
If Destination Management unit is based on the standard for being determined as Destination Management event according to the data acquisition request
Tourism data is managed tourism related personnel and equipment and situation counts；
If tourist service unit is based on the standard for being determined as tourist service event according to the data acquisition request
Tourism data provides information on services to tourist；
If Tourism Marketing unit is based on the standard for being determined as Tourism Marketing event according to the data acquisition request
Tourism data determines service Promotion Strategy.
6. tourism cloud service platform according to claim 5, the Destination Management unit include：
Command scheduling center, for being based on standard tourism data described in accident model monitoring, in the standard tourism data
Data format and the accident model it is inconsistent when, carry out early warning processing, and according to the standard tourism data into
Row resource analysis.
7. tourism cloud service platform according to claim 6, the command scheduling center include in following subsystem extremely
A few subsystem：
Emergent subsystem on duty, for carrying out emergency event processing based on the standard tourism data；
Emergent evaluation subsystem generates contingency capabilities assessment report for the emergency event measure based on the subsystem on duty of meeting an urgent need
It accuses；
Integrated database subsystem, for data layer module transmission data acquisition, store instruction, and to the performance
Layer module transmission data shows result；
Command scheduling subsystem, for generating scheduling information based on the standard tourism data；
Geography data subsystem generates map with latitude and longitude information for the scheduling information based on the command scheduling subsystem and draws
It holds up；
Statistical analysis subsystem, for generating corresponding chart based on the standard tourism data；
Applicating maintenance subsystem, for being managed to user right；
Mobile emergence terminal subsystem, for providing mobile security information service.
8. tourism cloud service platform according to claim 7, the Destination Management unit further includes in following subsystem
At least one subsystem：
Service note subsystem, for realizing the information exchange of the tourism cloud service platform and external equipment；
Video monitoring access subsystem, for accessing video monitoring equipment；
Personnel positioning subsystem, for carrying out localization process to tourism related personnel based on the standard tourism data；
Vehicle location subsystem, for carrying out localization process to vehicle based on the standard tourism data.
9. according to any tourism cloud service platforms of claim 1-8, wherein the tourism data include traffic data,
Volume of the flow of passengers data and scenic spot data.
10. a kind of tourism cloud service method, including：
Presentation layer module receives the data query conditions of different user input, according to the data query conditions to application layer module
Transmission data obtains request；
The application layer module carries out event analysis according to the data acquisition request, according to event analysis result to data Layer mould
Block transmission data inquiry request；
Data query result is sent to the application layer module by the data layer module according to the tourism data of storage；
The application layer module determines the information to the presentation layer module feedback according to the data query result；
The presentation layer module carries out data exhibiting according to the application layer module feedack.
11. tourism cloud service method according to claim 10, wherein
The data layer module is based on tourism data described in information collection standard acquisition, and based on cluster algorithm to the trip
Trip data carry out processing and form standard tourism data.
12. tourism cloud service method according to claim 11, wherein
The data layer module is based on correspondence analysis algorithm and carries out data processing to the standard tourism data.
13. tourism cloud service method according to claim 11, the application layer module executes in following steps at least
One step：
If the application layer module is determined as Destination Management event according to the data acquisition request, traveled based on the standard
Data are managed tourism related personnel and equipment and situation counts；
If the application layer module is determined as tourist service event according to the data acquisition request, traveled based on the standard
Data provide information on services to tourist；
If the application layer module is determined as Tourism Marketing event according to the data acquisition request, traveled based on the standard
Data determine service Promotion Strategy.
14. tourism cloud service method according to claim 13, wherein
The application layer module is based on standard tourism data described in accident model monitoring, in the number of the standard tourism data
When inconsistent according to format and the accident model, early warning processing is carried out, and provided according to the standard tourism data
It analyzes in source.
15. tourism cloud service method according to claim 14, the application layer module also executes in following steps extremely
A few step：
The application layer module is based on the standard tourism data and carries out emergency event processing；
The application layer module is based on emergency event measure and generates contingency capabilities assessment report；
The application layer module is based on to data layer module transmission data acquisition, store instruction, and to the presentation layer
Module transmission data shows result；
The application layer module is based on the standard tourism data and generates scheduling information；
The application layer module is based on scheduling information and generates engine map with latitude and longitude information；
The application layer module is based on the standard tourism data and generates corresponding chart；
The application layer module is based on being managed user right；
The application layer module provides mobile security information service.
16. tourism cloud service method according to claim 15, the application layer module also executes in following steps extremely
A few step：
The application layer module is based on the standard tourism data and carries out localization process to tourism related personnel；
The application layer module is based on the standard tourism data and carries out localization process to vehicle.
17. according to any tourism cloud service methods of claim 10-16, wherein the tourism data includes traffic number
According to, volume of the flow of passengers data and scenic spot data.
18. a kind of tourism cloud service platform, including：
Memory；And
It is coupled to the processor of the memory, the processor is configured as based on the instruction execution for being stored in the memory
Such as claim 10 to 17 any one of them tourism cloud service method.
19. a kind of computer readable storage medium, is stored thereon with computer program instructions, real when which is executed by processor
The step of existing claim 10 to 17 any one of them tourism cloud service method.
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Application publication date: 20180720 |