CN108256871A - A kind of novel Management System for Clients Information - Google Patents
A kind of novel Management System for Clients Information Download PDFInfo
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- CN108256871A CN108256871A CN201611230557.XA CN201611230557A CN108256871A CN 108256871 A CN108256871 A CN 108256871A CN 201611230557 A CN201611230557 A CN 201611230557A CN 108256871 A CN108256871 A CN 108256871A
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
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Abstract
The present invention provides a kind of novel Management System for Clients Information, including client terminal, security authentication module, administrator module, employee's module, Client Model, the client terminal module facilitates manager to log in management system, security authentication module, client initiates request connection request, the request needs the through safety certification verification of module, priority assignation and data encryption, and user through safety certification can interact with corresponding module, the request of relative client；Administrator module realization is configured system, carries out various operations to enterprise, client and employee；Client Model can check personal information, the functions such as Modify password, complaint；Wherein Client Model includes client segmentation module, client information management module, affairs prompt module, system information block and client's locating module.The beneficial effects of the invention are as follows that can be suitable for medium-sized and small enterprises, economic, easy, applicable, easy care is accurately positioned client, improves working efficiency.
Description
Technical field
The invention belongs to administrative skill field, more particularly, to a kind of novel Management System for Clients Information.
Background technology
Management System for Clients Information is selection and a kind of business strategy of the valuable client of management and its relationship, customer information
System administration request business philosophy customer-centric and corporate culture support the effective marketing, sale and service flow
Journey.If enterprise possesses correctly leader's strategy and corporate culture, Management System for Clients Information will be that enterprise's realization is effective
CRM software.
Due to Small and Medium Enterprises in China generally existing small scale, talent shortage, insufficient funds, equip backward, acquisition of information energy
Power is weak, also in weak position in market competition.Customer information is scattered state, is extremely easily lost, in informatization
Aspect is also there is insufficient investment, professional lacks, information technology application level is low, information-based understanding is also paid attention to not enough
Etc. outstanding problems.
Existing client management method there are it is cumbersome, arrange not scientific and reasonable, can not therefrom obtain valuable client letter
Breath, so as to can not timely meet customer need, it is impossible to be targetedly offering customers service, lead to customer churn, reduce
Probability of transaction.
Invention content
The object of the present invention is to provide a kind of novel Management System for Clients Information, medium-sized and small enterprises can be suitable for, economical,
Easy, applicable, easy care is accurately positioned client, improves working efficiency.
The technical scheme is that：A kind of novel Management System for Clients Information, including client terminal, safety certification mould
Block, administrator module, employee's module, Client Model, the client terminal module facilitate manager to log in management system, safety
Authentication module, client initiate request connection request, which needs the through safety certification verification of module, priority assignation sum number
According to encryption, user through safety certification can interact with corresponding module, the request of relative client；
Administrator module realization is configured system, carries out various operations to enterprise, client and employee；Employee's module side
Just employee can check various information, and client is operated；
Client Model can check personal information, the functions such as Modify password, complaint；Wherein Client Model includes client segmentation mould
Block, client information management module, affairs prompt module, system information block and client's locating module,
Client Model can check personal information, the functions such as Modify password, complaint；Client segmentation module is according to existing customer
Data are analyzed, are counted, classified and are managed, and screen client；Customer information information management module realizes the basic letter to client
Breath is added and attended operation；Affairs prompt module reminds message；System information block is mainly completed to handle official business at night
The basic function of system.
Client segmentation module therein：Calculated, counted, classified and managed according to existing customer's data, filter out for
Enterprise creates the customer group more than or equal to 50% profit；
Client segmentation module customer group be divided into more than 80% profit customer group, 80%-70% profits customer group,
70%-50% profits customers.According to different profit customer groups, enterprise selects different sequences to provide service, improves work
Make efficiency, save the working time, create more values.
Preferably, client's locating module：Customer group is subdivided into multiple groups by the information counted using a upper module,
Demand positioning for each client carries out profile foundation, and assign each client's classification symbol.
Preferably, the client terminal is PC machine, mobile phone or tablet computer.
Preferably, the client segmentation module includes enterprise, universities and colleges and personal three kinds of different types.
Preferably, the client information management module includes customer information enquiry module, customer information add module, connection
It is people's information add module.
Preferably, the client information management module further includes client rights management module, and administrator can be to difference
User distributes different administration authorities.
Preferably, client information management method includes the method for obtaining deferred information, and this method includes the following steps：
1) terminal sends acquisition deferred information and asks to access server；
2) access server judges the classification of the request；
3) access server replys the message acknowledged receipt of to client；
4) access server forwards the acquisition deferred information to ask to give deferred information server；
5) deferred information server is according to the acquisition deferred information requesting query target information off-line；
6) the target information off-line is returned to access server by deferred information server；
7) access server forwards the target information off-line to terminal.
The invention has the advantages and positive effects that：Due to the adoption of the above technical scheme, for the visitor of medium-sized and small enterprises
The economy of family information management design simplicity, is applicable in, the system of easy care, and enterprise staff is helped to be accurately positioned client, avoids early period
Many investigations, improve service rate and efficiency of service, by enterprise product while allowing the client to enjoy enterprise's quality services
It promotes, improves enterprise profit.
Description of the drawings
Fig. 1 is the structure diagram of the present invention.
Specific embodiment
As shown in Figure 1, the technical scheme is that a kind of novel Management System for Clients Information, including client terminal, pacifies
Full authentication module, administrator module, employee's module, Client Model, the client terminal module facilitate manager to log in management
System, security authentication module, client initiate request connection request, which needs the verification of through safety certification module, power
Limit setting and data encryption, user through safety certification can interact with corresponding module, the request of relative client；
Administrator module realization is configured system, carries out various operations to enterprise, client and employee；Employee's module side
Just employee can check various information, and client is operated；
Client Model can check personal information, the functions such as Modify password, complaint；Wherein Client Model includes client segmentation mould
Block, client information management module, affairs prompt module, system information block and client's locating module,
Client Model can check personal information, the functions such as Modify password, complaint；Client segmentation module is according to existing customer
Data are analyzed, are counted, classified and are managed, and screen client；Customer information information management module realizes the basic letter to client
Breath is added and attended operation；Affairs prompt module reminds message；System information block is mainly completed to handle official business at night
The basic function of system；
Client segmentation module therein：Calculated, counted, classified and managed according to existing customer's data, filter out for
Enterprise creates the customer group more than or equal to 50% profit；
Client segmentation module customer group be divided into more than 80% profit customer group, 80%-70% profits customer group,
70%-50% profits customers.According to different profit customer groups, enterprise selects different sequences to provide service, improves work
Make efficiency, save the working time, create more values.
Client's locating module：Customer group is subdivided into multiple groups, for each visitor by the information counted using a upper module
The demand positioning at family carries out profile foundation, and assign each client's classification symbol.
In the present embodiment, the client terminal is PC machine, mobile phone or tablet computer.
In the present embodiment, the client segmentation module includes enterprise, universities and colleges and personal three kinds of different types.
In the present embodiment, the client information management module includes customer information enquiry module, customer information addition mould
Block, associated person information add module.
In the present embodiment, the client information management module further includes client rights management module, and administrator can be right
Different user distributes different administration authorities.
In the present embodiment, client information management method includes the method for obtaining deferred information, and this method includes the following steps：
1) terminal sends acquisition deferred information and asks to access server；
2) access server judges the classification of the request；
3) access server replys the message acknowledged receipt of to client；
4) access server forwards the acquisition deferred information to ask to give deferred information server；
5) deferred information server is according to the acquisition deferred information requesting query target information off-line；
6) the target information off-line is returned to access server by deferred information server；
7) access server forwards the target information off-line to terminal.
The course of work of this example：For medium-sized and small enterprises client information management design economy, simplicity, be applicable in, easily
The system of maintenance helps enterprise staff to be accurately positioned client, avoids many investigations early period, improves service rate and service is imitated
Rate allows client to promote enterprise product while enjoying enterprise's quality services, improves enterprise profit.
One embodiment of the present of invention is described in detail above, but the content is only the preferable implementation of the present invention
Example, it is impossible to be construed as limiting the practical range of the present invention.All all the changes and improvements made according to the present patent application range
Deng, should all still belong to the present invention patent covering scope within.
Claims (7)
1. a kind of novel Management System for Clients Information, it is characterised in that：Including client terminal, security authentication module, administrator's mould
Block, employee's module, Client Model, the client terminal module facilitate manager to log in management system, security authentication module, visitor
Request connection request is initiated at family end, which needs the through safety certification verification of module, priority assignation and data encryption, pass through
The user of safety certification can interact with corresponding module, the request of relative client；
Administrator module realization is configured system, carries out various operations to enterprise, client and employee；The employee's module person of convenience
Work can check various information, and client is operated；
Client Model can check personal information, the functions such as Modify password, complaint；Wherein Client Model include client segmentation module,
Client information management module, affairs prompt module, system information block and client's locating module；
Client Model can check personal information, the functions such as Modify password, complaint；Client segmentation module is according to existing customer's data
It analyzed, counted, classified and is managed, screen client；Customer information information management module realize to the essential information of client into
Row addition and attended operation；Affairs prompt module reminds message；System information block mainly completes evening office system
Basic function.
2. a kind of novel Management System for Clients Information according to claim 1, it is characterised in that：The client terminal is
PC machine, mobile phone or tablet computer.
3. a kind of novel Management System for Clients Information according to claim 1, it is characterised in that：The client segmentation mould
Block includes enterprise, universities and colleges and personal three kinds of different types.
4. a kind of novel Management System for Clients Information according to claim 1, it is characterised in that：The customer information pipe
It manages module and includes customer information enquiry module, customer information add module, associated person information add module.
5. a kind of novel Management System for Clients Information according to claim 1, it is characterised in that：Client's locating module：Profit
The information that a module counts is used, customer group is subdivided into multiple groups, is built for the demand positioning progress profile of each client
It is vertical, and assign each client's classification symbol.
6. a kind of novel Management System for Clients Information according to claim 1, it is characterised in that：The customer information pipe
Reason module further includes client rights management module, and administrator can distribute different user different administration authorities.
7. client information management method as shown in claim 1, it is characterised in that：Client information management method include obtain from
The method of line message, this method include the following steps：
1) terminal sends acquisition deferred information and asks to access server；
2) access server judges the classification of the request；
3) access server replys the message acknowledged receipt of to client；
4) access server forwards the acquisition deferred information to ask to give deferred information server；
5) deferred information server is according to the acquisition deferred information requesting query target information off-line；
6) the target information off-line is returned to access server by deferred information server；
7) access server forwards the target information off-line to terminal.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201611230557.XA CN108256871A (en) | 2016-12-27 | 2016-12-27 | A kind of novel Management System for Clients Information |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201611230557.XA CN108256871A (en) | 2016-12-27 | 2016-12-27 | A kind of novel Management System for Clients Information |
Publications (1)
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| CN108256871A true CN108256871A (en) | 2018-07-06 |
Family
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| Application Number | Title | Priority Date | Filing Date |
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| CN201611230557.XA Pending CN108256871A (en) | 2016-12-27 | 2016-12-27 | A kind of novel Management System for Clients Information |
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Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109658619A (en) * | 2018-11-30 | 2019-04-19 | 宁波耀华电气科技有限责任公司 | A kind of electric energy meter payment system based on two dimensional code payment |
| CN109919566A (en) * | 2019-01-17 | 2019-06-21 | 平安城市建设科技(深圳)有限公司 | Community member's management method, equipment, storage medium and device |
| CN110166957A (en) * | 2019-04-15 | 2019-08-23 | 中国平安人寿保险股份有限公司 | Data deposit card method, apparatus, computer equipment and storage medium |
| CN112529595A (en) * | 2020-11-26 | 2021-03-19 | 深圳云智达创科技有限公司 | Enterprise superconductor system with client operation function |
| CN113469707A (en) * | 2021-06-29 | 2021-10-01 | 镇江智米网络科技有限公司 | Customer classification management system based on personalized customization |
| CN113747352A (en) * | 2021-08-27 | 2021-12-03 | 哈尔滨元络科技发展有限公司 | Communication information management system and method |
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| CN102722834A (en) * | 2012-05-18 | 2012-10-10 | 苏州万图明电子软件有限公司 | Enterprise client information management system |
| CN104462888A (en) * | 2014-12-25 | 2015-03-25 | 遵义国正科技有限责任公司 | User authority management system in passenger transportation management information system |
| CN105404980A (en) * | 2015-12-16 | 2016-03-16 | 北京瑞尔智讯科技有限公司 | Enterprise information management system |
| CN105827685A (en) * | 2015-11-17 | 2016-08-03 | 广东亿迅科技有限公司 | Customer information management system and method |
| CN106157065A (en) * | 2016-08-25 | 2016-11-23 | 苏州大成有方数据科技有限公司 | A kind of Management System for Clients Information |
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- 2016-12-27 CN CN201611230557.XA patent/CN108256871A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN102722834A (en) * | 2012-05-18 | 2012-10-10 | 苏州万图明电子软件有限公司 | Enterprise client information management system |
| CN104462888A (en) * | 2014-12-25 | 2015-03-25 | 遵义国正科技有限责任公司 | User authority management system in passenger transportation management information system |
| CN105827685A (en) * | 2015-11-17 | 2016-08-03 | 广东亿迅科技有限公司 | Customer information management system and method |
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Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109658619A (en) * | 2018-11-30 | 2019-04-19 | 宁波耀华电气科技有限责任公司 | A kind of electric energy meter payment system based on two dimensional code payment |
| CN109919566A (en) * | 2019-01-17 | 2019-06-21 | 平安城市建设科技(深圳)有限公司 | Community member's management method, equipment, storage medium and device |
| CN110166957A (en) * | 2019-04-15 | 2019-08-23 | 中国平安人寿保险股份有限公司 | Data deposit card method, apparatus, computer equipment and storage medium |
| CN110166957B (en) * | 2019-04-15 | 2022-04-05 | 中国平安人寿保险股份有限公司 | Data storage method and device, computer equipment and storage medium |
| CN112529595A (en) * | 2020-11-26 | 2021-03-19 | 深圳云智达创科技有限公司 | Enterprise superconductor system with client operation function |
| CN113469707A (en) * | 2021-06-29 | 2021-10-01 | 镇江智米网络科技有限公司 | Customer classification management system based on personalized customization |
| CN113747352A (en) * | 2021-08-27 | 2021-12-03 | 哈尔滨元络科技发展有限公司 | Communication information management system and method |
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Application publication date: 20180706 |
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