CN108147239A - Maintenance personnel's automatic distribution system and maintenance personnel's auto-allocation method - Google Patents
Maintenance personnel's automatic distribution system and maintenance personnel's auto-allocation method Download PDFInfo
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- CN108147239A CN108147239A CN201711131311.1A CN201711131311A CN108147239A CN 108147239 A CN108147239 A CN 108147239A CN 201711131311 A CN201711131311 A CN 201711131311A CN 108147239 A CN108147239 A CN 108147239A
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- maintenance personnel
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- B—PERFORMING OPERATIONS; TRANSPORTING
- B66—HOISTING; LIFTING; HAULING
- B66B—ELEVATORS; ESCALATORS OR MOVING WALKWAYS
- B66B5/00—Applications of checking, fault-correcting, or safety devices in elevators
- B66B5/0043—Devices enhancing safety during maintenance
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- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Telephonic Communication Services (AREA)
- Maintenance And Inspection Apparatuses For Elevators (AREA)
- Closed-Circuit Television Systems (AREA)
Abstract
The present invention relates to a kind of maintenance personnel's automatic distribution system and maintenance personnel's auto-allocation methods.When awaiting orders of request is being sent as maintenance personnel, appropriate maintenance personnel can be distributed automatically.Maintenance personnel installs camera apparatus, can be according to the job state of image collection maintenance personnel that the camera apparatus takes in monitoring center side.And when sending request of maintenance personnel is received in monitoring center, the maintenance personnel for sending request can be corresponded to select according to the job state of each maintenance personnel gone out from image discriminating and the location information of each maintenance personnel.
Description
Technical field
The present invention relates to maintenance personnel's automatic distribution system and maintenance personnel's auto-allocation methods.
Background technology
The elevators such as elevator or escalator need regularly to carry out maintenance test by maintenance personnel.In addition, sometimes with
When upkeep operation carried out according to the state of elevator.Such as the abnormal aviso device being arranged in the elevators such as elevator is detecting
When haveing elevator and producing certain failures, the monitoring center of the company of abnormal aviso device request maintenance management elevator sends dimension
Shield personnel.
In addition, the administrative staff for also having the building there is provided elevator ask monitoring center to send maintenance by phone etc.
The situation of personnel.Such as in the case where being elevator, when having occurred, the luminaire that is set in car is bad, destination floor is stepped on
Whens record button is bad, to multiply the call button at station bad etc., the manager there is provided the building of corresponding elevator asks elevator
Monitoring center sends maintenance personnel.In the following description, request is sent to be known as (the On that awaits orders these maintenance personnel
Call)。
In general, receiving these monitoring centers awaited orders, operator investigates configuration and is being provided with the big of corresponding elevator
The same day job placement of multiple maintenance personnel in the responsible maintenance area in building, and the selected maintenance personnel that can be sent.For example,
It selects and is possible to having maintenance personnel near the building awaited orders or currently without the high maintenance of the possibility in operation
Whether personnel, the maintenance personnel that operator inquiry selects can rush for corresponding building.
Here, if the maintenance personnel being asked has the response that can be rushed at once, it indicates that the maintenance personnel rushes for
There is the building awaited orders.In addition, if the response of all maintenance personnel being asked is made if interrupting current in execution safeguard
Industry then can corresponding response, then the operator of monitoring center to consider the same day job content of each maintenance personnel, safeguard people
Technical ability of member etc., selects best maintenance personnel.
It could rush for selecting candidate's in this way, operator investigates the same day job placement of multiple maintenance personnel and inquires
Operation can not say be efficient maintenance personnel selected operation.That is, in monitoring center, when the work for not simply failing to grasp maintenance personnel
Whether industry promotes according to job placement, and in all maintenance personnel all when performing in operation, it is difficult to which accurate judgement is interrupted
The operation of which operating personnel is more suitable.
Therefore, the system for selecting the corresponding maintenance personnel that awaits orders in monitoring center as auxiliary, is currently suggested patent document 1
The system of record.
In the system recorded in patent document 1, each maintenance personnel's carrying obtains the GPS (Global of current location
Positioning System：Global positioning system) the communication device with receiver, will be from the communication in monitoring center side
The position of each maintenance personnel that device is sent is shown on map.In addition, patent document 1 records following technology, it will be each
Communication device entrained by maintenance personnel is connect with being referred to as the minicam device of wearable camera, will be clapped by camera
The image taken the photograph is sent to monitoring center, confirms the image received in monitoring center by operator.
In this way, operator confirms the image sent from the communication device entrained by each maintenance personnel, in thus monitoring
It is that operation or the states such as mobile just outside building are carried out just in building that the operator of the heart, which understands maintenance personnel, from into
Target during maintenance personnel is selected for operator.
But even if being applicable in the technology of the record of patent document 1, there is also the feelings for being difficult to select appropriate operating personnel
Condition.Such as the maintenance personnel for not producing the building awaited orders and moving about, all operating personnels are building
Build in object in the case of operation, operator must according to operating personnel just the image of operation judge which operating personnel can in
Disconnected operation.But in the upkeep operation for carrying out elevator, the image just in operation is all the image of the upkeep operation of elevator, institute
Which image similar image is all become with.Therefore, operator needs to be sentenced according to similar multiple images just in operation
Disconnected operation proceeds to any degree, but this judgement not a duck soup.
Therefore, it is impossible to say the camera dress that the communication device only as entrained by monitoring center collection with operating personnel is connect
The image put just can select appropriate operating personnel when producing and awaiting orders always.
Patent document 1：Japanese Unexamined Patent Publication 2010-6574 bulletins
Invention content
The present invention is to propose in view of the above problems, its purpose is that a kind of operating personnel's automatic distribution system is provided,
When produce await orders when, can appropriate operating personnel automatically be selected according to the situation of each operating personnel.
In order to solve the above problems, for example, by using the structure recorded in patent request.
The application includes multiple methods for solving the above subject, if enumerating wherein an example, has：Job state judges
The image of multiple respective job states of maintenance personnel is being collected, and is going out specific shape from the image discriminating being collected into portion
During object, judgement is according to the job state of object presumption determined and is stored；It awaits orders receiving part, receives maintenance personnel
Send request；The corresponding maintenance personnel that awaits orders selectes portion, and each above-mentioned people is safeguarded according to what job state determination unit was stored
The job state of member can correspond to the maintenance personnel for sending request to select.
According to the present invention can according to obtained by the job state of shooting maintenance personnel image, it is accurate based on the object in image
Really differentiate what degree the upkeep operation of maintenance personnel proceeds to, so there is when sending request of maintenance personnel, it can
Automatically select appropriate maintenance personnel.
Subject other than the above, structure and effect can be specified by the explanation of implementation below.
Description of the drawings
Fig. 1 is the structure chart of the example for the system entirety for representing one embodiment of the present invention example.
Fig. 2 is the hardware configuration represented in the system that one embodiment of the present invention example is constituted by computer installation
The block diagram of example.
Fig. 3 is the definition graph of the example for the spectral discrimination state for representing example according to one embodiment of the present invention.
Fig. 4 is to represent that the maintenance personnel of example according to one embodiment of the present invention selectes the flow chart of the example of processing.
Fig. 5 is to represent that the example of guide look when the maintenance personnel of example according to one embodiment of the present invention selectes processing is said
Bright figure.
The explanation of reference numeral
1A~1D：Maintenance personnel, 2：Hoist engine, 3：Operation completion report book, 4：The corresponding operating personnel that awaits orders distributes automatically
System, 5：GPS receiving unit, 6：Wearable camera, 7：Communication device, 8：Monitoring center, 9：Maintenance personnel position storage part, 10：
Maintenance personnel's technical ability storage part, 11：Shape logging unit, 12：Job state determination unit, 13：The corresponding maintenance personnel that awaits orders select portion,
14：Liner plate, 15：Information just in operation, 16：The information of operation completion, 17：Just in information on the move, 18：Sentence in operation
It Yong not object, 21：It awaits orders receiving part, 22：Display unit, 100：Selected results, 101：It awaits orders content, 102：Maintenance personnel's candidate arranges
Table, 103：Supplementary explanation, C：Computer installation, C1：Central control unit (CPU), C2：ROM、C3：RAM、C4：Bus, C5：It is aobvious
Show portion, C6：Operation portion, C7：Nonvolatile memory, C8：Interface.
Specific embodiment
Hereinafter, it is described with reference to an embodiment of the invention example (hereinafter referred to as " this example ").
[1, system structure example]
Fig. 1 shows the structures of the system entirety of this example.
This example is that the corresponding operating personnel that awaits orders of the maintenance personnel as selected lift appliance distributes automatically is when awaiting orders
The example of system.
Fig. 1 shows the 4 maintenance personnel 1A, 1B managed by corresponding operating personnel's automatic distribution system 4 of awaiting orders of this example,
The summary of the state of 1C, 1D.Corresponding operating personnel's automatic distribution system 4 of awaiting orders manages multiple maintenance personnel, but here in order to
Simple declaration illustrates the example for managing 4 maintenance personnel 1A, 1B, 1C, 1D and operating personnel being distributed when awaiting orders corresponding.
Maintenance personnel 1A is implementing the maintenance of the hoist engine 2 of elevator in there is provided the building for the elevator for safeguarding object
Operation is job execution state.In addition, maintenance personnel 1B completes hoist engine 2 in the building different from maintenance personnel 1A
Upkeep operation is Job completion status during generating operation completion report book 3.In addition, maintenance personnel 1C is to move on foot
Mobile status in dynamic, further, maintenance personnel 1D are to utilize vehicle mobile status on the move.
Maintenance personnel 1A~1D carries communication device 7 respectively, which is built-in with the signal for receiving positioning satellite
To position the GPS receiving unit 5 of current location.As communication device 7 for example using smart mobile phone or tablet computer terminal.
The communication device 7 that maintenance personnel 1A~1D is carried respectively is connect with wearable camera 6.Wearable camera 6 respectively by
On the safety cap worn when carrying out upkeep operation mounted on such as maintenance personnel 1A~1D, shooting enters the visual field of maintenance personnel
Image, and the image that records photographing arrives.It is an example that wearable camera 6 is installed on safety cap, such as can be in maintenance personnel
Wearable camera 6 is put into the coat pocket of 1A~1D or the various mounting means such as wearable camera 6 are installed on glasses.
Communication device 7 is communicated by wireless telephone line etc. with the monitoring center 8 of elevator, and GPS receiving unit 5 is positioned
Current location information and the image information that takes of wearable camera 6 etc. send monitoring center 8 to.From communication device 7 to
The transmission of the information of monitoring center 8 can be set as the structure carried out always or intermittently be carried out according to certain time.Or
Person, when need to await orders in 8 side of monitoring center to it is corresponding when can be by the instruction of monitoring center 8, by the information of current location and bat
The information for taking the photograph image sends monitoring center 8 to.
Then, illustrate the structure of monitoring center 8.
Monitoring center 8 shown in FIG. 1 is only denoted as corresponding 4 required knot of operating personnel's automatic distribution system of awaiting orders
Structure.
Monitoring center 8 has maintenance personnel position as corresponding 4 required structure of operating personnel's automatic distribution system of awaiting orders
Put that storage part 9, maintenance personnel's technical ability storage part 10, shape logging unit 11, job state determination unit 12, await orders corresponding maintenance personnel
Selected portion 13, await orders receiving part 21 and display unit 22.
The maintenance personnel position storage part 9 of monitoring center 8 is collected to be transmitted respectively from the communication device 7 of maintenance personnel 1A~1D
The information of current location coming, being positioned by GPS receiving unit 5 carries out the maintenance personnel position of location information that storage is collected into
Storage is handled.The maintenance personnel position storage part 9, can by the information for the current location for collecting maintenance personnel 1A~1D respectively
The maintenance personnel being listed in monitoring center 8 in the responsible maintenance area for the building awaited orders.Such as it is stored in and safeguards people
Location information in member position storage part 9 is the information for having linked map, the map shown by display unit 22 in monitoring center 8
The middle position for showing maintenance personnel 1A~1D respectively.
Storage represents corresponding operating personnel's automatic distribution system 4 of awaiting orders by this example in maintenance personnel's technical ability storage part 10
Each maintenance personnel of management can correspond to the technical ability of what failure.It will for example, being stored in maintenance personnel's technical ability storage part 10
After the information for representing the technical ability of each maintenance personnel and the ID for identifying the communication device 7 entrained by all maintenance personnel are combined
Table.
When the upkeep operation of maintenance personnel's progress elevator is prestored in shape logging unit 11, tieed up in the upkeep operation
The shape information for the particular elements that shield personnel are handled.At this point, the shape for a part of component being stored in shape logging unit 11
Shape information includes the movable information for representing how the component moves in upkeep operation.
In addition, in shape logging unit 11 other than the shape information of storage unit, operation completion report book 3 is also stored
The shape information with object 18 (Fig. 3) is differentiated in shape information and operation.As the object 18 of differentiation in operation, such as there is vehicle
Steering wheel, the guardrail on road, the semaphore on road and the traffic mark on road of (automobile) etc..
Job state determination unit 12 carries out the job state determination processing of maintenance personnel 1A~1D respectively.That is, job state
Determination unit 12 will transmit the image information come from the communication device 7 of maintenance personnel 1A~1D respectively and be stored in shape logging unit 11
In shape information be compared, when the two is consistent, judgement maintenance personnel be job state or mobile status etc. maintenance
The state of personnel.The respective state for maintenance personnel 1A~1D that job state determination unit 12 is determined is stored in job state
In determination unit 12.It is specifically described the judgement example of state below.
The corresponding maintenance personnel that awaits orders select portion 13 judge to be stored in when awaiting orders it is each in maintenance personnel position storage part 9
The position of maintenance personnel, the technical ability for each maintenance personnel being stored in maintenance personnel's technical ability storage part 10, job state judgement
The state for the maintenance personnel that portion 12 is determined, and select maintenance personnel corresponding with awaiting orders.Description below, which is awaited orders, corresponds to dimension
Shield personnel select the selected specific example that processing is selected with the corresponding maintenance personnel that awaits orders for the corresponding maintenance personnel that awaits orders in portion 13.
Receiving part 21 of awaiting orders receives the fault message that monitoring center 8 is sent from any one elevator monitored.
In addition, receiving part 21 of awaiting orders is having from there is provided managers of the facility of elevator etc. to send maintenance personnel's by requests such as phones
When awaiting orders, information of awaiting orders is received.In addition, also include monitoring center 8 in the receive process of the information of awaiting orders for receiving part 21 of awaiting orders
Operator by phone when accept request send maintenance personnel when information.At this point, the operator of monitoring center 8 passes through phone
The information of awaiting orders accepted is input into receiving part 21 of awaiting orders.
The display corresponding maintenance personnel that awaits orders selectes portion 13 and has selected the results list after maintenance personnel etc. in display unit 22, leads to
The operator of monitoring center 8 is crossed to confirm the display content of display unit 22.
The hardware configuration example of monitoring center [2 ,]
Fig. 2 represents the hardware configuration example of monitoring center 8.Monitoring center 8 is for example made of computer installation C.
Computer installation C has CPU (the Central Processing Unit being connect respectively with bus C4：Central processing
Device) C1, ROM (Read Only Memory：Read-only memory) C2 and RAM (Random Access Memory：It deposits at random
Access to memory) C3.Further, computer installation C has display unit C5, operation portion C6, nonvolatile memory C7 and interface
C8。
CPU C1 read the software program code of each function of realization and the execution that monitoring center 8 has from ROM C2.
The variable generated during calculation process or parameter etc. are temporarily written in RAM C3.Such as CPU C1 readings are stored in ROM
Thus program in C2 performs and the corresponding maintenance personnel that awaits orders in portion 13 is selected in the corresponding maintenance personnel that awaits orders selectes processing.
Such as HDD (Hard disk drive are used as nonvolatile memory C7：Hard disk drive), SSD (Solid
State Drive：Solid state disk), floppy disk, CD, photomagneto disk, CD-ROM, CD-R, tape, nonvolatile memory etc..This is non-
In addition to recording OS (Operating System in volatile memory C7：Operating system) and various parameters outside, also record make meter
The program that calculation machine device C is functioned as monitoring center 8.In addition, the location information and technical ability of maintenance personnel, component etc.
Shape information etc. is also stored on by the information that monitoring center 8 is stored in nonvolatile memory C7.
It such as can be by NIC (Network Interface Card：Network interface card) etc. for interface C8, via connection
The LAN of terminal (Local Area Network：LAN), the various data of the transmitting-receiving such as industrial siding.
The operator of monitoring center 8 uses display unit C5 or operation portion C6.Such as operator passes through the operation of operation portion C6
Determine specific maintenance personnel for the corresponding maintenance personnel that awaits orders from candidate maintenance personnel's list shown by display unit C5.
[3, the state of maintenance personnel and the concrete example awaited orders could be corresponded to]
Fig. 3 represents that in corresponding operating personnel's automatic distribution system 4 of awaiting orders monitoring center 8 is obtained according to from wearable camera 6
To the respective field-of-view image of maintenance personnel 1A~1D differentiate the state of maintenance personnel 1A~1D and login could be corresponded to and be treated
The concrete example of the processing of life.Monitoring center 8 is differentiating maintenance personnel 1A according to the respective field-of-view image of maintenance personnel 1A~1D
During the state of~1D, compare shape information and the maintenance personnel of the component for the elevator being stored in advance in shape logging unit 11 etc.
The respective field-of-view image of 1A~1D judges the state of maintenance personnel.
As shown in Figure 3A, such as maintenance personnel 1A is carrying out the upkeep operation of elevator, removes the structure as hoist engine 2
The liner plate 14 of one of component is simultaneously held, and carries out the Inspection of hoist engine 2.At this point, it is sent to the wearable of monitoring center 8
The image of camera includes liner plate 14.
Job state determination unit 12 is from the number of the shape information for the elevator component being stored in advance in shape logging unit 11
According to retrieval liner plate 14 in library.Also, when the liner plate 14 retrieved and the liner plate in the database of the shape information of elevator component
14 it is consistent when, maintenance personnel 1A automatically judgement carrying out remove liner plate 14 operation, i.e. with 2 relevant operation of hoist engine.This
Sample job state determination unit 12 is judged as that the state of maintenance personnel 1A is 15 " just in operation ", and 15 will be deposited " just in operation "
It stores up as the information about maintenance personnel 1A.
Whether in this way, compare to determine has elevator in the image shot as the wearable camera 6 entrained by maintenance personnel
The shape data of the component of equipment is simultaneously compareed, and job state determination unit 12 can determine whether maintenance personnel is just as a result,
In the operation for carrying out elevator.
Further, in job state determination unit 12, identification liner plate 14 is moving makes lining by maintenance personnel 1A
The situation that plate 14 moves, thus, it is possible to further improve the state of judgement maintenance personnel 1A as " just in operation " 15 precision.
That is, job state determination unit 12 detects the particular elements of liner plate 14 grade elevators, according to shooting spectral discrimination, this is detected
When having mobile situation in component, it is possible to determine that be " just in operation " 15.Detect " just in operation " during the movement
Information and the information of " just in operation " when not detecting mobile can be as the information distinguished.Such as it can distinguish
To be set as " in job execution " " just in operation " when will detect mobile, " operation standard being set as when not detecting mobile
In standby ".Occur about mobile judgement, such as according to the direction of the component extracted respectively from the image continuously obtained and size
The situation of variation more than predetermined threshold, the situation that scheduled component is identified or do not identified by continuous image,
The combination of more than the distance between component and other component for extracting variation predetermined value situation and these situations, is judged as
Component is moved.
In this way, maintenance personnel 1A can judge to implement according to the detection of the liner plate 14 of the structure member as elevator
The upkeep operation of hoist engine 2.Shape logging unit 11 logs in the various parts of analysis and inspection etc. in the upkeep operation of elevator
Shape information, thus, it is possible to accurately judge whether maintenance personnel is carrying out operation.At this point, each equipment to elevator
In advance the operation difficulty of corresponding upkeep operation, the necessary activity duration, operation interruption difficulty, in job state determination unit
In 12 as table and have in advance, thus, it is possible to carry out can interruption operation or carry out prioritizing.
In the example of Fig. 3 A, when the detection by liner plate 14 detects " just in operation " of hoist engine 2, the operation
The time is spent, therefore job state determination unit 12 is judged as corresponding difficulty of awaiting orders, the information of " the corresponding difficulty of awaiting orders " is added
To the information of maintenance personnel 1A.
In addition, as corresponding easy example of awaiting orders is judged as, such as have the fluorescent lamp in the car for detecting elevator
The operation that situation of replacement operation etc. is completed in the short period.
Then, if illustrating that the maintenance personnel 1B shown in Fig. 3 B, maintenance personnel 1B are the upkeep operation for completing hoist engine 2
And generating the state of operation completion report book 3.
Shape logging unit 11 prestores operation completion report book 3 as shape information.Also, job state determination unit 12
Retrieval is stored in the operation completion report book 3 in shape logging unit 11 from the shape information logged in advance, when consistent, can sentence
Maintenance personnel 1B is determined to complete predetermined operation and currently generating report.At this point, job state determination unit 12 judges dimension
The state of shield personnel 1B is " operation completion " 16, and storage operation is completed " 16 information as maintenance personnel 1B.
In addition, job state determination unit 12, in the information for storing " operation completion " 16, additional "available" corresponds to the letter awaited orders
Breath.
Then, if illustrating the maintenance personnel 1C shown in Fig. 3 C, maintenance personnel 1C represents upkeep operation and report inteilectual
Into completion and state on the move.In this state, maintenance personnel 1C cuts off the power supply of wearable camera 6.
Job state determination unit 12 is the shape of image for not obtaining being shot by the wearable camera 6 that maintenance personnel 1C is dressed
State.At this point, job state determination unit 12 judges that the state of maintenance personnel 1C is " just on the move " 17.In addition, job state is sentenced
Portion 12 is determined in the information of storage " just on the move " 17, the information that additional "available" correspondence is awaited orders."available" correspondence at this time is awaited orders
For await orders than the "available" correspondence for (generating operation completion report book 3) during maintenance personnel 1B priority than high "available" pair
It should await orders.
Then, if illustrating the maintenance personnel 1D shown in Fig. 3 D, maintenance personnel 1D represents operation automobile and on the move
State.In this state, wearable camera 6 shoots steering wheel, the guardrail on road, the traffic signaling equipment on road of automobile
And traffic mark on road etc..
Here, the shapes such as these steering wheels, guardrail, traffic signaling equipment and traffic mark letter is stored in shape logging unit 11
Breath is as differentiation object 18 in operation, and the judgement of job state determination unit 12 shooting image in running with differentiating with object 18 1
It causes.Therefore, job state determination unit 12 judges that the state of maintenance personnel 1D is " just on the move " 17.In addition, job state is sentenced
Portion 12 is determined in the information of storage " just on the move " 17, the information that additional "available" correspondence is awaited orders."available" correspondence at this time is awaited orders
It is also set up as that the high "available" of priority is corresponding to await orders with the situation of operating personnel 1C.
In this way, in job state determination unit 12, by comparing the image taken by wearable camera 6 and it is stored in shape
Shape information in shape logging unit 11 can judge the sound of maintenance personnel automatically.
The selected processing example of the corresponding maintenance personnel that awaits orders [4 ,]
Then, people is safeguarded to be selected when illustrating to await orders according to the information of the state judged each maintenance personnel in this way
The processing of member.
Fig. 4 is the flow chart for representing to select the process flow of maintenance personnel when this is awaited orders.The correspondence of awaiting orders of monitoring center 8
Maintenance personnel selectes portion 13 and starts the selected processing of maintenance personnel to the reception awaited orders by receiving part 21 of awaiting orders.
If the corresponding maintenance personnel that awaits orders selectes the selected processing that portion 13 starts maintenance personnel, maintenance personnel position is accessed
Storage part 9 collects the location information (step S1) of the maintenance personnel crew for the maintenance area for including the building awaited orders.This
Sample, the corresponding maintenance personnel that awaits orders selectes portion 13 can be designated as the maintenance of object corresponding with awaiting orders with maintenance area unit
Personnel.
Then, the corresponding maintenance personnel that awaits orders selectes portion 13 and accesses maintenance personnel's technical ability storage part 10, and from step S1's
Further extraction has the candidate for being capable of technical ability corresponding with awaiting orders in maintenance personnel in the maintenance area that sequence S1 is extracted
Maintenance personnel (step S2).
Further, the corresponding maintenance personnel that awaits orders selectes portion 13 and rests in maintenance personnel that step S1 and S2 are extracted respectively
Job state (step S3).Here state A is obtained according to each maintenance personnel：" just in operation ", state B：" operation is complete
Into ", state C：The information of any one job state of " just on the move ".
Then, the corresponding maintenance personnel that awaits orders selectes portion 13 and determines whether stateful C：The maintenance personnel of " just on the move "
(step S4).Here, as existence C：During the maintenance personnel of " just on the move " (" the having " of step S4), corresponding safeguard of awaiting orders
Personnel select 13 selected state C of portion：The maintenance personnel (step S5) of " just on the move ".In addition, when there are multiple state C：" just
During maintenance personnel on the move ", the corresponding maintenance personnel that awaits orders selectes that portion 13 is preferential to be selected from producing the building awaited orders most
The maintenance personnel of near position.
In addition, in step s 4, as state C：One people of maintenance personnel of " just on the move " all in the absence of (step S4
"None"), the corresponding maintenance personnel that awaits orders selectes portion 13 and determines whether stateful B：The maintenance personnel (step S6) of " operation completion ".
Here, as existence B：During the maintenance personnel of " operation completion " (" the having " of step S6), the corresponding maintenance personnel that awaits orders selectes portion
13 selected state B：The maintenance personnel (step S7) of " operation completion ".Also it is similary with step S5 at this time, there are multiple identical shapes
During the maintenance personnel of state (state B), the corresponding maintenance personnel that awaits orders selectes that portion 13 is preferential to be selected from producing the building awaited orders most
The maintenance personnel of near position.
Further, in step s 6, as state B：One people of maintenance personnel of " operation completion " all in the absence of (step S6
"None"), the corresponding maintenance personnel that awaits orders selectes portion 13 and judges in state A：Whether there is appearance in the maintenance personnel of " just in operation "
The maintenance personnel (step S8) of easy interruption operation.Here, when in state A：" just in operation " there are the dimensions of easy interruption operation
During shield personnel (" the having " of step S8), the corresponding maintenance personnel that awaits orders selectes portion 13 and selectes corresponding maintenance personnel (step S9).This
When it is also similary with step S5, S7, there are corresponding dimensions of during maintenance personnel of multiple same states (state C is easily interrupted), awaiting orders
Shield personnel select that portion 13 is preferential to be selected from producing the maintenance personnel of building proximal most position that awaits orders
Then, the corresponding maintenance personnel that awaits orders selectes portion 13 and the maintenance personnel selected in step S5, S7 or S9 is sent
Instruction is sent to there is the building (step S10) awaited orders.Send the instruction can be, such as the corresponding maintenance personnel that awaits orders selectes about this
The information for sending instruction (mail etc.) is automatically transmitted to the communication device of corresponding maintenance personnel by portion 13, alternatively, display unit 22
The information for the maintenance personnel that portion 13 selectes out is selected in display by the corresponding maintenance personnel that awaits orders, it is thus identified that the operation of the display information
Member can get in touch with corresponding maintenance personnel.
In addition, in step s 8, crew is state A：When " just in operation " and job abort difficulty (step S8's
"None"), monitoring center 8 contacts (step by what is awaited orders to the situation in requisition for the time and the manager for having the building awaited orders
S11).About contact, there is also the corresponding maintenance personnel that awaits orders to select situation that portion 13 carries out automatically, by according to the aobvious of display unit 22
Show that the corresponding maintenance personnel that confirmed to await orders selectes the situation that the operator after the selected results in portion 13 carries out.
In addition, after the processing of step S11, with there are the close other servicing areas in the maintenance area of corresponding building
Domain, by the processing that selected maintenance personnel is carried out from the processing of step S1.
The display example of selected results [5 ,]
Fig. 5 expressions corresponding maintenance personnel that awaits orders selectes the display example of the result that portion 13 selectes out.The maintenance personnel's is selected
As a result it is for example shown in display unit 22.
Content 101 of awaiting orders, maintenance personnel's candidate list 102, supplementary explanation 103 are shown as selected results 100.
The specific content that requests such as " fluorescent lamp are broken " send maintenance personnel is shown as content 101 of awaiting orders.
Include the maintenance people of the maintenance area for the building awaited orders as maintenance personnel's candidate list 102, such as display
Member crew (or being prioritized to the maintenance personnel of upper predetermined number).In a column of maintenance personnel's candidate list 102
Show name A~E of each maintenance personnel (operating personnel), the information of the current location of maintenance personnel, with producing what is awaited orders
The distance at scene, maintenance personnel's skill level (rank A~C), could correspond to and priority job state.It is adding
In bright 103 1 column display could correspond in become " can not " when the reasons why.That is, display can not correspond to or just in operation due to skill
Energy deficiency can not correspond to.
5 maintenance personnel of A~E are shown in the example of fig. 5, are represented according to each maintenance personnel can for what is awaited orders
It is no to send in 3 maintenance personnel B, D, E as "available", with producing the closest maintenance personnel's B quilts at scene awaited orders
It is chosen to be the primary state of priority.The corresponding maintenance personnel that awaits orders, which selectes portion 13, sends instruction to become preferred sequence first
Maintenance personnel to there is the building awaited orders.Or it confirmed that operator's contact of the display shown in fig. 5 becomes preferred sequence
Primary maintenance personnel B, sends the building awaited orders.In this way, the display of maintenance personnel's candidate list 102 can be corresponded to and be sent
Send the information of the maintenance personnel of request.
As described above, corresponding operating personnel's automatic distribution system 4 of awaiting orders of example according to the present embodiment, can
The image taken by wearable camera 6 that communication device 7 according to entrained by with maintenance personnel is connect accurately differentiates maintenance
The state (job state and mobile status etc.) of personnel.Therefore it can be come from according to the job state of each maintenance personnel at this time
It is dynamic select the appropriate maintenance personnel for elevator await orders send maintenance personnel.In addition, the operator of monitoring center is having
When sending request of maintenance personnel does not need to select the operation of sent maintenance personnel, can mitigate operator's in this way
Burden.
[6. variation]
In addition, the present invention is not limited to above-mentioned embodiment example, and including various modifications example.
For example, in the above-described embodiment, wearable camera 6 is connect with the communication device 7 entrained by maintenance personnel, by this
Image captured by wearable camera 6 sends monitoring center 8 to.In this regard, as communication device 7 using built-in smart mobile phone,
The device of the camera sections such as tablet computer terminal sends the image that the camera section built in the communication device 7 takes to prison
Control center 8.
In addition, about judging that maintenance personnel for the state just in operation, passes through the shape stored with shape logging unit 11
The comparison of shape information, it can be determined that more detailed job state is simultaneously logged in.For example, in the example shown in Fig. 3 A, as
Maintenance personnel 1A can log in the information of " the liner plate Inspection for carrying out hoist engine ", and the log-on message is included
In maintenance personnel's candidate list 102.In such manner, it is possible to the time until operation is completed is estimated, it, can in selected maintenance personnel
Carry out more reliable select.
In addition, in the above-described embodiment, the position that maintenance personnel is judged as the GPS for being set to system is applicable in, still
The position of maintenance personnel can also be judged by the system other than GPS.Alternatively, omit the location information of the position of maintenance personnel
Acquirement processing and the Distance Judgment according to the position, according to from will have the place for sending request as all dimensions for taking on region
State (job state goods mobile status) that the shooting image of shield personnel is judged selectes the candidate of maintenance personnel.
In addition, in the above-described embodiment, be illustrated by taking elevator as an example as elevator, but the present invention also may be used
To be suitable for the selected processing of the maintenance personnel of other elevators such as escalator.Alternatively, the present invention is readily applicable to lift
The selected processing of the maintenance personnel of various equipment, machine other than machine.
In addition, the above embodiment example is example for easy understanding of the invention and being described in detail, it is not limited to necessary
Have illustrated all structures.In addition, a part for the structure of some embodiment example can be replaced into other embodiment party
The structure of formula example or variation, in addition, enough structure replacings by some embodiment example of being also good at for other embodiment example or
The structure of variation.In addition, the addition/deletion/that other structures can be carried out for a part for the structure of embodiment example is put
It changes.
In addition, such as can by IC design pass through the above-mentioned each structure of hardware realization, function, processing
Part or all of portion, processing unit etc..In addition, above-mentioned each structure, function etc. can be explained by processor, perform reality
Now the program of respective function is realized by software.It realizes that the information such as program, table, the file of each function can be placed to deposit
Reservoir, hard disk, SSD (Solid State Drive：Solid state disk) etc. the recording mediums such as recording devices or IC card, SD card, DVD
On.
In addition, control line and information wire expression are considered the upper required line of explanation, it is not necessarily limited to represent institute on product
Some control lines and information wire.It is practical to can consider that almost all of structure is connected with each other.
Claims (8)
1. a kind of maintenance personnel's automatic distribution system, which is characterized in that
Maintenance personnel's automatic distribution system has：
Job state determination unit, in the image for the respective job state for collecting multiple maintenance personnel, and it is upper from what is be collected into
When stating image discriminating and going out the object of specific shape, judgement is according to the job state of above-mentioned object presumption determined and is deposited
Storage；
It awaits orders receiving part, receive maintenance personnel sends request；
The corresponding maintenance personnel that awaits orders selectes portion, above-mentioned receiving part of awaiting orders receive it is above-mentioned send request when, according to above-mentioned work
The job state of each above-mentioned maintenance personnel that industry state determination unit is stored can correspond to the above-mentioned dimension for sending request to select
Shield personnel.
2. maintenance personnel's automatic distribution system according to claim 1, which is characterized in that
Maintenance personnel's automatic distribution system is also equipped with：Maintenance personnel position storage part obtains each above-mentioned maintenance personnel's
Location information is simultaneously stored,
The above-mentioned corresponding maintenance personnel that awaits orders selectes portion according to the job state of each above-mentioned maintenance personnel, each above-mentioned maintenance personnel
Location information can correspond to the above-mentioned maintenance personnel for sending request to select.
3. maintenance personnel's automatic distribution system according to claim 2, which is characterized in that
Maintenance personnel's automatic distribution system is also equipped with：Maintenance personnel's technical ability storage part stores each above-mentioned maintenance personnel's
Technical ability,
The above-mentioned corresponding maintenance personnel that awaits orders selectes portion according to the job state of each above-mentioned maintenance personnel, each above-mentioned maintenance personnel
Location information and the technical ability of each above-mentioned maintenance personnel can correspond to the above-mentioned maintenance personnel for sending request to select.
4. maintenance personnel's automatic distribution system according to claim 1, which is characterized in that
For above-mentioned job state determination unit when going out the particular elements of elevator from the above-mentioned image detection being collected into, judgement is corresponding
Maintenance personnel, when going out operation completion report book from the above-mentioned image detection being collected into, is judged to tieing up accordingly just in operation
Shield personnel operation is completed, and when that can not collect image, is determined as that corresponding operating personnel does not carry out the state of operation,
There is when sending request of above-mentioned maintenance personnel, the above-mentioned corresponding maintenance personnel that awaits orders selectes portion can be according to each above-mentioned
The location information of maintenance personnel sends the setting place of the above-mentioned elevator for sending request, and according to by above-mentioned operation shape
Job state that state determination unit judges and stores and the relative importance value that determines sends the above-mentioned lifting for sending request to select
The maintenance personnel of machine.
5. maintenance personnel's automatic distribution system according to claim 4, which is characterized in that
Above-mentioned job state determination unit goes out in the particular elements of above-mentioned elevator to have from the multiple above-mentioned image discriminatings being collected into
When mobile, corresponding maintenance personnel is determined as just in operation.
6. maintenance personnel's automatic distribution system according to claim 4, which is characterized in that
Above-mentioned job state determination unit is going out the steering wheel of vehicle, the guardrail on road, road from the above-mentioned image detection being collected into
Traffic mark on the semaphore and road of road at least any one when, be determined as that corresponding operating personnel is moving
In.
7. maintenance personnel's automatic distribution system described in any one in claim 1~6, which is characterized in that
Image collected by above-mentioned job state determination unit is to be installed by each above-mentioned maintenance personnel when carrying out upkeep operation
The image that takes of camera apparatus.
8. a kind of maintenance personnel's auto-allocation method, which is characterized in that
This method includes：
In the image for the respective job state for collecting multiple maintenance personnel, and go out specific shape from the above-mentioned image discriminating being collected into
During the object of shape, the job state determination processing of job state estimated according to the above-mentioned object determined is judged；And
It is receiving when sending request of maintenance personnel, each above-mentioned according to being determined by above-mentioned job state determination processing
The job state of maintenance personnel can correspond to the corresponding maintenance personnel that awaits orders of the above-mentioned maintenance personnel for sending request and select to select
Processing.
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| JP2016-236058 | 2016-12-05 | ||
| JP2016236058A JP6636412B2 (en) | 2016-12-05 | 2016-12-05 | Maintenance personnel automatic arrangement system and maintenance personnel automatic arrangement method |
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| CN108147239A true CN108147239A (en) | 2018-06-12 |
| CN108147239B CN108147239B (en) | 2020-08-21 |
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| CN201711131311.1A Active CN108147239B (en) | 2016-12-05 | 2017-11-15 | Automatic maintenance person allocation system and automatic maintenance person allocation method |
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| JP (1) | JP6636412B2 (en) |
| CN (1) | CN108147239B (en) |
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| CN109993250A (en) * | 2019-04-03 | 2019-07-09 | 大陆投资(中国)有限公司 | Elevator maintenance management system |
| CN112764376A (en) * | 2020-12-30 | 2021-05-07 | 天津德通电气股份有限公司 | Intelligent power cut and transmission monitoring management system and monitoring management method thereof |
| CN117294007A (en) * | 2023-09-22 | 2023-12-26 | 淮阴工学院 | Switch cabinet safety monitoring system based on data analysis |
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| JP6975112B2 (en) * | 2018-09-14 | 2021-12-01 | 日本瓦斯株式会社 | Construction reservation system, method, and program |
| JP7157388B2 (en) * | 2019-01-11 | 2022-10-20 | Jnc株式会社 | Perforated nonwoven fabric and its manufacturing method |
| JP7423274B2 (en) * | 2019-11-22 | 2024-01-29 | 株式会社東芝 | Facility control device and facility control method |
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Also Published As
| Publication number | Publication date |
|---|---|
| JP6636412B2 (en) | 2020-01-29 |
| JP2018090392A (en) | 2018-06-14 |
| CN108147239B (en) | 2020-08-21 |
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