CN107798046A - Client identity information processing method, device, storage medium and computer equipment - Google Patents
Client identity information processing method, device, storage medium and computer equipment Download PDFInfo
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- CN107798046A CN107798046A CN201710613840.9A CN201710613840A CN107798046A CN 107798046 A CN107798046 A CN 107798046A CN 201710613840 A CN201710613840 A CN 201710613840A CN 107798046 A CN107798046 A CN 107798046A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
- G06F16/21—Design, administration or maintenance of databases
- G06F16/215—Improving data quality; Data cleansing, e.g. de-duplication, removing invalid entries or correcting typographical errors
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
- G06F16/23—Updating
- G06F16/2358—Change logging, detection, and notification
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Abstract
The present invention relates to a kind of client identity information processing method, device, storage medium and computer equipment, method includes：The customer information record including ID card information is filtered out from customer information database；Precise classification is carried out to the customer information record filtered out by ID card information, obtains the corresponding first customer information record subset of each ID card information；Generate the corresponding complete customer ID of each first customer information record subset；Fuzzy classification is carried out to remaining customer information record after being screened in customer information database, obtains the second customer information record subset；The field of at least predetermined number is identical between wantonly two customer informations record in second customer information record subset；Generate each second customer information record subset it is corresponding treat completion customer ID.The scheme that the application provides improves the efficiency that follow-up business is handled.
Description
Technical field
The present invention relates to field of computer technology, more particularly to a kind of client identity information processing method, device, storage
Medium and computer equipment.
Background technology
At present, with corporate business extension and client amount increase, for can by business that multiple channel is handled come
Say, client often handles a business, and the data that system is retained when will be according to client's transacting business generate a customer information note
Record, so as to occur that same client is stored with the situation of a plurality of customer information record.Traditional customer information processing mode can be
Each customer information record one customer ID of distribution so that same client there may be multiple customer IDs, to follow-up business
Handle and cause greatly inconvenience, so as to cause business handling efficiency low.
The content of the invention
Based on this, it is necessary to cause the low problem of business handling efficiency for traditional client identity information processing method,
A kind of client identity information processing method, device, storage medium and computer equipment are provided.
A kind of client identity information processing method, methods described include：
The customer information record including ID card information is filtered out from customer information database；
Precise classification is carried out to the customer information record filtered out by ID card information, obtains each ID card information phase
The the first customer information record subset answered；
Generate the corresponding complete customer ID of each first customer information record subset；Client in the complete customer ID
Character at information integrity mark position is full identity character；
Fuzzy classification is carried out to remaining customer information record after being screened in the customer information database, obtains the second visitor
Family information record subset；At least predetermined number between wantonly two customer information records in second customer information record subset
Field is identical；
Generate each second customer information record subset it is corresponding treat completion customer ID；It is described to treat in completion customer ID
Character at customer information integrity degree mark position is to treat that completion identifies character.
In one embodiment, the corresponding complete customer ID of each first customer information record subset of the generation；
Character in the complete customer ID at customer information integrity degree mark position is methods described after full identity character
Also include：
Merge each customer information record for belonging to identical first customer information record subset；
When the customer information record obtained after merging includes multiple termination numbers, then
Determine the corresponding active degree quantized value of each termination number；
Corresponding termination number is ranked up according to active degree quantized value descending；
Retain the termination number to rank the first.
In one embodiment, methods described also includes：
Acquisition business pays a return visit the client that platform issues and pays a return visit notice；
Extract the client and pay a return visit the complete customer ID that notice is specified；
Communication request is initiated to the terminal corresponding to the corresponding termination number of the complete customer ID of extraction, with the end
End is established communication connection and paid a return visit.
In one embodiment, methods described also includes：
Obtain the promotional content that promoting service platform issues and promote notice；
The promotional content is extracted to promote the complete customer ID for notifying to specify and/or treat completion customer ID；
Search the complete customer ID and/or the corresponding termination number of completion customer ID of extraction；
The promotional content is promoted to the promotional content for notifying to specify to push to corresponding to the termination number found
Terminal.
In one embodiment, methods described also includes：
Obtain to increase newly to second customer information and record the ID card information that customer information records in subset；
When the ID card information in each first customer information record corresponding ID card information of subset, existing and increasing newly
Identical ID card information, then
The customer information of newly-increased ID card information is recorded, reclassified corresponding to ID card information described in identical
The first customer information record subset；
When in each first customer information record corresponding ID card information of subset, in the absence of with newly-increased identity card letter
Identical ID card information is ceased, then
The first customer information record subset of the newly-increased customer information record for including newly-increased ID card information, and will be new
The customer information record for increasing ID card information is deleted from the second customer information record subset；
The corresponding complete customer ID of newly-increased first customer information record subset of generation.
A kind of client identity information processing unit, described device include：
Screening module, for filtering out the customer information record including ID card information from customer information database；
Precise classification module, for carrying out precise classification to the customer information record filtered out by ID card information,
Obtain the corresponding first customer information record subset of each ID card information；
First generation module, the complete customer ID corresponding for generating each first customer information record subset；Institute
The character stated in complete customer ID at customer information integrity degree mark position is full identity character；
Fuzzy classification module, for carrying out mould to remaining customer information record after being screened in the customer information database
Paste classification, obtain the second customer information record subset；Wantonly two customer information records it in the second customer information record subset
Between at least predetermined number field it is identical；
Second generation module, for generate each second customer information record subset it is corresponding treat completion customer ID；
It is described to treat the character in completion customer ID at customer information integrity degree mark position to treat that completion identifies character.
In one embodiment, described device also includes：
Merging module, each customer information record of identical first customer information record subset is belonged to for merging；Work as merging
When the customer information record obtained afterwards includes multiple termination numbers, it is determined that each corresponding active degree amount of termination number
Change value；Corresponding termination number is ranked up according to active degree quantized value descending；Retain the terminal number to rank the first
Code.
In one embodiment, described device also includes：
Newly-increased module, the identity card that customer information records in subset is recorded for obtaining to increase newly to second customer information
Information；When in each first customer information record corresponding ID card information of subset, the ID card information phase with increasing newly being present
Same ID card information, then the customer information of newly-increased ID card information is recorded, reclassified to identity described in identical
Demonstrate,prove the corresponding first customer information record subset of information；When each first customer information record corresponding ID card information of subset
In, in the absence of with newly-increased ID card information identical ID card information, then increase the visitor for including newly-increased ID card information newly
The first customer information record subset of family information record, and the customer information record of newly-increased ID card information is objective from second
Deleted in the information record subset of family；The corresponding complete customer ID of newly-increased first customer information record subset of generation.
A kind of computer-readable recording medium, is stored with that computer is executable to be referred on the computer-readable recording medium
Order, when the computer executable instructions are executed by processor so that the computing device following steps：
The customer information record including ID card information is filtered out from customer information database；
Precise classification is carried out to the customer information record filtered out by ID card information, obtains each ID card information phase
The the first customer information record subset answered；
Generate the corresponding complete customer ID of each first customer information record subset；Client in the complete customer ID
Character at information integrity mark position is full identity character；
Fuzzy classification is carried out to remaining customer information record after being screened in the customer information database, obtains the second visitor
Family information record subset；At least predetermined number between wantonly two customer information records in second customer information record subset
Field is identical；
Generate each second customer information record subset it is corresponding treat completion customer ID；It is described to treat in completion customer ID
Character at customer information integrity degree mark position is to treat that completion identifies character.
A kind of computer equipment, including memory and processor, computer executable instructions are stored in the memory,
When the computer executable instructions are by the computing device so that the computing device following steps：
The customer information record including ID card information is filtered out from customer information database；
Precise classification is carried out to the customer information record filtered out by ID card information, obtains each ID card information phase
The the first customer information record subset answered；
Generate the corresponding complete customer ID of each first customer information record subset；Client in the complete customer ID
Character at information integrity mark position is full identity character；
Fuzzy classification is carried out to remaining customer information record after being screened in the customer information database, obtains the second visitor
Family information record subset；At least predetermined number between wantonly two customer information records in second customer information record subset
Field is identical；
Generate each second customer information record subset it is corresponding treat completion customer ID；It is described to treat in completion customer ID
Character at customer information integrity degree mark position is to treat that completion identifies character.
Above-mentioned client identity information processing method, device, storage medium and computer equipment, according to ID card information only
One property, precise classification is carried out to the customer information record including ID card information, obtain corresponding first visitor of each ID card information
Family information record subset, and represent that the customer information for belonging to identical first customer information record subset records with complete customer ID
Corresponding same client.Record for the customer information for not including ID card information, carried out with the quantity of same field between any two
Fuzzy classification, including customer information record may be that the second customer information of same client records subset, and with waiting to mend
Full customer ID is indicated.So largely avoid same client and multiple customer IDs be present, to follow-up business handling
The problem of bringing inconvenience, so as to improve the efficiency of follow-up business processing.
Brief description of the drawings
Fig. 1 is the internal structure schematic diagram of one embodiment Computer equipment；
Fig. 2 is the schematic flow sheet of client identity information processing method in one embodiment；
Fig. 3 is the schematic flow sheet of client identity information processing method in another embodiment；
Fig. 4 is the structured flowchart of client identity information processing unit in one embodiment；
Fig. 5 is the structured flowchart of client identity information processing unit in another embodiment；
Fig. 6 is the structured flowchart of client identity information processing unit in another embodiment；
Fig. 7 is the structured flowchart of client identity information processing unit in further embodiment.
Embodiment
In order to make the purpose , technical scheme and advantage of the present invention be clearer, it is right below in conjunction with drawings and Examples
The present invention is further elaborated.It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, and
It is not used in the restriction present invention.
Fig. 1 is the internal structure schematic diagram of one embodiment Computer equipment.As shown in figure 1, the computer equipment bag
Include processor, non-volatile memory medium and the built-in storage connected by system bus.Wherein, the computer equipment is non-easy
Lose property storage medium can storage program area and computer executable instructions, when the computer executable instructions are performed, can make
Obtain a kind of client identity information processing method of computing device.The processor of the computer equipment, which is used to provide, calculates and controls energy
Power, support the operation of whole computer equipment.Computer executable instructions can be stored in the built-in storage, the computer can be held
When row instruction is executed by processor, the computer executable instructions are used to realize a kind of client's body that following embodiment is provided
Part information processing method.The computer equipment can be terminal or server.The terminal can be personal computer or shifting
Dynamic terminal.The server can be realized with the server cluster that the either multiple physical servers of independent server form.
It will be understood by those skilled in the art that the frame of the structure shown in Fig. 1, the only part-structure related to application scheme
Figure, does not form the restriction for the terminal being applied thereon to application scheme, and specific terminal can include than shown in figure
More or less parts, either combine some parts or arranged with different parts.
As shown in Fig. 2 in one embodiment, there is provided a kind of client identity information processing method.The present embodiment is main
It is applied to the computer equipment in above-mentioned Fig. 1 in this way to illustrate.Reference picture 2, the client identity information processing method
Specifically comprise the following steps：
S202, the customer information record including ID card information is filtered out from customer information database.
Wherein, customer information database is the database for carrying out customer information storage.Customer information record is to be used for
Record the data of client personal information.Customer information record includes but is not limited to customer name field, contact method field, lived
Address field, IP address field or factor's client number field etc..ID card information concretely ID card No..
Computer equipment can be obtained customer information by number of ways and generate customer information record, and be stored to customer information
In database.Such as, by business personnel make house calls transacting business formed customer information record, including at least customer name field
With inhabitation address field etc..The customer information formed by call handle business records, including at least customer name field and connection
It is mode field etc..The customer information formed by network platform transacting business records, including at least customer name field and IP
Address field etc..The customer information that business formation is acted on behalf by other users records, including at least customer name field and charg`e d'affaires
People's client number field etc..For example related children's customer ID of factor's customer ID etc..
In one embodiment, computer equipment can be terminal.Customer information database can be in local or service
On device.Terminal can filter out the customer information record including ID card information from the customer information database in server,
Also the customer information record including ID card information can be filtered out in the customer information database of local.Terminal can be periodically by this
Customer information database in the customer information database and server on ground synchronizes.
In one embodiment, computer equipment can be server.Server is needing to carry out client identity information processing
When, the customer information record including ID card information is directly filtered out in the customer information database of local.
S204, precise classification is carried out to the customer information record filtered out by ID card information, obtains each ID card information
Corresponding first customer information records subset.
Specifically, due to ID card information can unique mark one client, therefore can be by ID card information to filtering out
Customer information record carries out precise classification.Computer equipment can obtain the identity card letter that the customer information record filtered out includes
Breath, customer information record is classified according to ID card information, customer information corresponding to identical ID card information is recorded
Return to one kind, and be respectively one kind by the different customer information record of remaining and corresponding ID card information, so as to obtain
Some first customer informations record subset.That is, the first customer information records subset and corresponded with ID card information, and each first
The quantity for the customer information record that customer information record subset includes can be one or more.So precise classification obtains
These first customer informations record subset in, the customer information record included by each first customer information record subset is corresponding
In same client.
S206, generate the corresponding complete customer ID of each first customer information record subset；Client believes in complete customer ID
The character ceased at integrity degree mark position is full identity character.
Wherein, complete customer ID is to confirm the common corresponding client of a plurality of customer information record corresponding to same client
Number.Customer information integrity degree identifies to be corresponded to for the accurate determination of a plurality of customer information record identified corresponding to same client number
Same client.Full identity character is the character as customer information integrity degree mark pre-set, for representing identity card
Information completely.
Specifically, computer equipment to including ID card information customer information record complete precise classification after, according to
The customer ID generating mode pre-set, the corresponding customer ID of each first customer information record subset is generated, by each customer ID
Character at middle customer information integrity degree mark position is set to full identity character, obtains each first customer information record
Collect corresponding complete customer ID.
For example, it is the character string for including 20 characters that computer equipment, which can pre-set customer ID,.Pre-set
Customer ID generating mode be used to set the type of service that client handles, the 3rd character for first character and second character
For setting the customer type belonging to client, the 4th character is used to set customer information integrity degree to identify, the 5th to second
Ten characters are the sequence number generated at random.Full identity character such as O.Complete customer ID is such as：ECTO1234567898765432.
Wherein " EC " represents type of service nest egg danger, and " T " represents that customer type be group's type, " O " expression for the customer ID
The corresponding same client of multiple customer informations record, " 1234567898765432 " are the sequence number generated at random.
S208, fuzzy classification is carried out to remaining customer information record after being screened in customer information database, obtains second
Customer information records subset；At least word of predetermined number between wantonly two customer information records in second customer information record subset
Duan Xiangtong.
Specifically, same client is likely corresponded to due to the customer information of same field record be present, therefore can basis
Whether identical field is included to carry out fuzzy classification between customer information record.Computer equipment can be to customer information database
Remaining customer information record carries out fields match after middle screening, and the field identical of at least predetermined number between any two is objective
Family information record is attributed to same class, obtains some second customer information record subsets.These first clients that fuzzy classification obtains
In information record subset, the customer information record included by each first customer information record subset likely corresponds to same visitor
Family.
Wherein, predetermined number, such as 2 or 3 natural numbers.The field of predetermined number is identical, such as customer name field and inhabitation
Address field is identical, customer name field is identical with contact method field, customer name field and IP address field or client
Name field and factor's client number field are mutually equal.
S210, generate each second customer information record subset it is corresponding treat completion customer ID；Treat objective in completion customer ID
Character at the information integrity mark position of family is to treat that completion identifies character.
Wherein, it is that can not accurately confirm that a plurality of customer information record for corresponding to same client is common right to treat completion customer ID
The customer ID answered.Treat that completion mark character is the character as customer information integrity degree mark pre-set, for representing body
Part card information is imperfect.
Specifically, computer equipment to without including ID card information customer information record complete fuzzy classification after,
According to the customer ID generating mode pre-set, the corresponding customer ID of each second customer information record subset is generated, by each visitor
Character in family number at customer information integrity degree mark position, which is set to, treats that completion identifies character, obtains each second customer information
Record subset it is corresponding treat completion customer ID.
For example, treat completion mark character such as X.Treat completion customer ID such as：ECTX2134567898765432.Wherein
" EC " represents type of service nest egg danger, and " T " represents that customer type is group's type, and " X " is represented for treating completion client with this
Number multiple customer informations record can not accurately determine to correspond to same client, " 2134567898765432 " generate at random
Sequence number.
Above-mentioned client identity information processing method, according to the uniqueness of ID card information, to the visitor including ID card information
Family information record carries out precise classification, obtains the corresponding first customer information record subset of each ID card information, and with complete objective
Family number corresponds to same client to represent that the customer information for belonging to identical first customer information record subset records.For not including body
The customer information record of part card information, fuzzy classification is carried out with the quantity of same field between any two, including client's letter
Breath record may be that the second customer information of same client records subset, and with treating that completion customer ID is indicated.It is so very big
Same client is avoided in degree and multiple customer IDs be present, the problem of being brought inconvenience to follow-up business handling, after improving
The efficiency of continuous business processing.
In one embodiment, after step S206, client identity information method also includes：Merging belongs to identical first visitor
Each customer information record of family information record subset；The customer information record obtained after merging includes multiple termination numbers
When, it is determined that each corresponding active degree quantized value of termination number；According to active degree quantized value descending to corresponding terminal number
Code is ranked up；Retain the termination number to rank the first.
Wherein, active degree quantized value is for reflecting the quantized values using frequent degree.Termination number is lived accordingly
Jump degree quantized value is bigger, illustrates that the frequent degree that termination number is used is higher.
Specifically, computer equipment can obtain talk times of the termination number in preset time period, directly by terminal number
Talk times corresponding to code, as the corresponding active degree quantized value of termination number.Computer equipment also can be by termination number pair
The talk times answered carry out the numerical value obtained after computing, as the corresponding active degree quantized value of termination number.
In one embodiment, the corresponding active degree quantized value of termination number can be specifically termination number by independent variable
The positive correlation function of corresponding talk times calculates.The positive correlation coefficient of positive correlation function can be the numerical value set at random.
Further, computer equipment can further according to the corresponding active degree quantized value of each termination number of determination, according to
Active degree quantized value descending is ranked up to corresponding termination number, retains the termination number to rank the first, by the end of reservation
End number records corresponding termination number as the customer information obtained after merging.
In one embodiment, computer equipment can also count the corresponding occurrence number of each termination number, according to going out occurrence
Number descending is ranked up to corresponding termination number, retains the termination number to rank the first.Wherein, termination number occurs accordingly
Number is the quantity for the customer information record for including the termination number.In the present embodiment, with client reservation terminal number synchronous codes
Number is that the reserved number of termination number is more, illustrates that the termination number is anticipated by client according to the conventional termination number for choosing client
The number that figure uses is higher, can the reasonable expectation termination number be termination number that client commonly uses.
In above-described embodiment, using the active degree of termination number as the termination number commonly used according to selection client, terminal number
The active degree of code is higher, illustrates that the number that the termination number is used is higher, can the reasonable expectation termination number be that client is normal
Termination number.The termination number so chosen is more accurate, is advantageous to follow-up business processing.
In one embodiment, client identity information method also includes：Acquisition business is paid a return visit the client that platform issues and paid a return visit
Notice；Extraction client pays a return visit the complete customer ID that notice is specified；To corresponding to the corresponding termination number of complete customer ID of extraction
Terminal initiate communication request, establish communication connection with terminal and paid a return visit.
Wherein, return visit is the process that contact staff carries out call interaction for the business that client handles.Contact staff passes through
Pay a return visit understand client to handle business satisfaction and client feedback the problem of, with Optimal improvements corporate business.
Specifically, business return visit platform can correspond to customer information record and pre-set return visit condition.Due to pay a return visit effect with
Client's degree of cooperation is closely related, if repeatedly being paid a return visit for same business, or carries out business return visit, meeting for the client of mistake
The problem of causing to pay a return visit effect difference.Therefore, the customer information for being corresponding with complete customer ID record is arranged to full in the present embodiment
Foot pays a return visit condition.
Business pays a return visit platform after the corresponding generation customer ID of customer information record in detecting customer information database, inspection
Whether the customer ID for surveying generation is complete customer ID.If detection judges that the customer ID of generation is complete customer ID, can be according to this
The service generation client that complete customer ID is correspondingly handled pays a return visit notice, and client return visit notice is issued into computer equipment.Meter
Calculating machine equipment can be after receiving client and paying a return visit notice, and extraction client pays a return visit the complete customer ID that notice is specified, to extraction
Terminal corresponding to the corresponding termination number of complete customer ID initiates communication request, establishes communication connection with terminal and is paid a return visit.
In the present embodiment, for determining that the customer information of corresponding same client records corresponding business, uniformly returned
Visit, avoid, when not knowing whether to correspond to same client, repeatedly paying a return visit same business, the problem of causing to pay a return visit effect difference, carry
Return visit quality is risen.
In one embodiment, client identity information method also includes：Obtain the promotional content that promoting service platform issues
Promote notice；Extraction promotional content promotes the complete customer ID for notifying to specify and/or treats completion customer ID；Search the complete of extraction
Customer ID and/or the corresponding termination number of completion customer ID；The promotional content that promotional content popularization notice is specified is pushed to and looked into
The terminal corresponding to termination number found.
Wherein, promotional content refers to the information for being used for promotion business or the product related to business that the side of dispensing provides.
Promotional content can include resource in itself or resource address, resource include arbitrarily can in the data type of transmission over networks, than
Such as one or more of combinations in text, picture, audio and video.Resource address includes video playback address, picture is visited
Ask any one or a few the combination in address, audio broadcast address and webpage link address.
Specifically, promoting service platform can correspond to customer information record and pre-set popularization condition.Because carry out business pushes away
It need not confirm extensively and clearly whether a plurality of customer information corresponds to same client.Therefore, complete visitor will be corresponding with the present embodiment
The customer information of family number and/or completion customer ID record is arranged to meet popularization condition.
Computer equipment can be after the promotional content popularization notice that promoting service platform issues be obtained, and extraction promotional content pushes away
Extensively notify the complete customer ID specified and/or treat completion customer ID, search the complete customer ID and/or completion customer ID phase of extraction
The termination number answered, the promotional content that promotional content popularization notice is specified is pushed to the end corresponding to the termination number found
End.
In the present embodiment, promoting service platform has complete customer ID using generation and/or treats completion customer ID for push
Condition pushes promotional content, towards audient be all in itself business of handling client, with strong points, success rate is high.
In one embodiment, client identity information method also includes：Acquisition increases newly to the second customer information and records subset
The ID card information of middle customer information record；When each first customer information record the corresponding ID card information of subset in, exist with
Newly-increased ID card information identical ID card information, then the customer information of newly-increased ID card information is recorded, reclassify to
The corresponding first customer information record subset of identical ID card information；When each first customer information records the corresponding identity of subset
Demonstrate,prove in information, in the absence of with newly-increased ID card information identical ID card information, then increasing newly includes newly-increased ID card information
The first customer information record subset of customer information record, and the customer information of newly-increased ID card information is recorded from the second client
The corresponding complete customer ID of newly-increased the first customer information record subset of generation is deleted in information record subset.
Specifically, computer equipment can receive records the information benefit that customer information records in subset for the second customer information
Fill, when having detected newly-increased ID card information, it is determined that the customer information record of newly-increased ID card information, then the identity that will be increased newly
Information is demonstrate,proved compared with existing each ID card information.When the identity card letter in existing ID card information, existing and increasing newly
Identical ID card information is ceased, then is recorded the customer information of newly-increased ID card information, reclassifies to identical identity card and believes
Cease corresponding first customer information record subset；When in existing ID card information, in the absence of with newly-increased ID card information phase
Same ID card information, then the first customer information for increasing the customer information record for including newly-increased ID card information newly record subset,
And the customer information record of newly-increased ID card information is recorded in subset from the second customer information and deleted；The first newly-increased visitor of generation
The corresponding complete customer ID of family information record subset.
In the present embodiment, there is provided the processing method that customer information records after newly-increased ID card information, perfect visitor
The processing procedure of family information record.
As shown in figure 3, in one specifically embodiment, client identity information processing method specifically includes following steps：
S302, the customer information record including ID card information is filtered out from customer information database.
S304, precise classification is carried out to the customer information record filtered out by ID card information, obtains each ID card information
Corresponding first customer information records subset.
S306, generate the corresponding complete customer ID of each first customer information record subset；Client believes in complete customer ID
The character ceased at integrity degree mark position is full identity character.
S308, merge each customer information record for belonging to identical first customer information record subset；Obtained after merging
When customer information record includes multiple termination numbers, it is determined that each corresponding active degree quantized value of termination number；According to work
Jump degree quantized value descending is ranked up to corresponding termination number；Retain the termination number to rank the first.
S310, acquisition business pay a return visit the client that platform issues and pay a return visit notice；Extraction client pays a return visit the complete visitor that notice is specified
Family number；Communication request is initiated to the terminal corresponding to the corresponding termination number of complete customer ID of extraction, establishes and communicates with terminal
Connection is paid a return visit.
S312, fuzzy classification is carried out to remaining customer information record after being screened in customer information database, obtains second
Customer information records subset；At least word of predetermined number between wantonly two customer information records in second customer information record subset
Duan Xiangtong.
S314, generate each second customer information record subset it is corresponding treat completion customer ID；Treat objective in completion customer ID
Character at the information integrity mark position of family is to treat that completion identifies character.
S316, obtain the promotional content that promoting service platform issues and promote notice；Promotional content popularization notice is extracted to specify
Complete customer ID and/or treat completion customer ID；Search the complete customer ID and/or the corresponding terminal number of completion customer ID of extraction
Code；The promotional content that promotional content popularization notice is specified is pushed to the terminal corresponding to the termination number found.
S318, obtain the ID card information for increasing newly to the second customer information and recording customer information record in subset.
S320, detect in each first customer information record corresponding ID card information of subset, if the body for existing and increasing newly
Part card information identical ID card information；If so, then jump to step S322；If it is not, then jump to step S324.
S322, the customer information of newly-increased ID card information is recorded, reclassified corresponding to identical ID card information
First customer information records subset.
S324, increase the first customer information record subset for the customer information record for including newly-increased ID card information newly, and will
The customer information record of newly-increased ID card information is recorded in subset from the second customer information to be deleted；Newly-increased the first client letter of generation
The corresponding complete customer ID of breath record subset.
The scheme that the present embodiment provides largely avoids same client and multiple customer IDs be present, to follow-up business
The problem of bringing inconvenience is handled, so as to improve the efficiency of follow-up business processing.
As shown in figure 4, in one embodiment, there is provided a kind of client identity information processing unit 400, the device bag
Include：
Screening module 401, for filtering out the customer information record including ID card information from customer information database；
Precise classification module 402, for carrying out precise classification to the customer information record filtered out by ID card information, obtain
To the corresponding first customer information record subset of each ID card information；
First generation module 403, the complete customer ID corresponding for generating each first customer information record subset；Completely
Character in customer ID at customer information integrity degree mark position is full identity character；
Fuzzy classification module 404, for carrying out mould to remaining customer information record after being screened in customer information database
Paste classification, obtain the second customer information record subset；In second customer information record subset between wantonly two customer informations record extremely
The field of rare predetermined number is identical；
Second generation module 405, for generate each second customer information record subset it is corresponding treat completion customer ID；Treat
Character in completion customer ID at customer information integrity degree mark position is to treat that completion identifies character.
Above-mentioned client identity information processing unit 400, according to the uniqueness of ID card information, to including ID card information
Customer information record carries out precise classification, obtains the corresponding first customer information record subset of each ID card information, and with completely
Customer ID corresponds to same client to represent that the customer information for belonging to identical first customer information record subset records.For not including
The customer information record of ID card information, fuzzy classification is carried out with the quantity of same field between any two, including client
Information record may be that the second customer information of same client records subset, and with treating that completion customer ID is indicated.Such pole
Same client is avoided in big degree and multiple customer IDs be present, the problem of being brought inconvenience to follow-up business handling, so as to improve
The efficiency of follow-up business processing.
As shown in figure 5, in one embodiment, client identity information processing unit 400 also includes：Merging module 406.
Merging module 406, each customer information record of identical first customer information record subset is belonged to for merging；Work as conjunction
When the customer information record obtained after and includes multiple termination numbers, it is determined that each corresponding active degree of termination number quantifies
Value；Corresponding termination number is ranked up according to active degree quantized value descending；Retain the termination number to rank the first.
In the present embodiment, using the active degree of termination number as the termination number commonly used according to selection client, terminal number
The active degree of code is higher, illustrates that the number that the termination number is used is higher, can the reasonable expectation termination number be that client is normal
Termination number.The termination number so chosen is more accurate, is advantageous to follow-up business processing.
As shown in fig. 6, in one embodiment, client identity information processing unit 400 also includes：Execution module 407.
Execution module 407, the client's return visit notice paid a return visit platform for obtaining business and issued；Extraction client pays a return visit notice and referred to
Fixed complete customer ID；Communication request is initiated to the terminal corresponding to the corresponding termination number of complete customer ID of extraction, with end
End is established communication connection and paid a return visit.
In the present embodiment, for determining that the customer information of corresponding same client records corresponding business, uniformly returned
Visit, avoid, when not knowing whether to correspond to same client, repeatedly paying a return visit same business, the problem of causing to pay a return visit effect difference, carry
Return visit quality is risen.
In one embodiment, execution module 407 is additionally operable to obtain the promotional content that promoting service platform issues and promote to lead to
Know；Extraction promotional content promotes the complete customer ID for notifying to specify and/or treats completion customer ID；Search the complete customer ID of extraction
And/or the corresponding termination number of completion customer ID；Promotional content is promoted to the promotional content for notifying to specify and pushes to what is found
Terminal corresponding to termination number.
In the present embodiment, promoting service platform has complete customer ID using generation and/or treats completion customer ID for push
Condition pushes promotional content, towards audient be all in itself business of handling client, with strong points, success rate is high.
As shown in fig. 7, in one embodiment, client identity information processing unit 400 also includes：Newly-increased module 408.
Newly-increased module 408, the identity card that customer information records in subset is recorded for obtaining to increase newly to the second customer information
Information；When the ID card information identical in each first customer information record corresponding ID card information of subset, existing and increasing newly
ID card information, then the customer information of newly-increased ID card information is recorded, reclassified corresponding to identical ID card information
First customer information records subset；When each first customer information is recorded in the corresponding ID card information of subset, in the absence of with it is newly-increased
ID card information identical ID card information, then increase the first client of the customer information record for including newly-increased ID card information newly
Information record subset, and the customer information record of newly-increased ID card information is recorded in subset from the second customer information and deleted；It is raw
The complete customer ID corresponding into newly-increased the first customer information record subset.
In the present embodiment, there is provided the processing method that customer information records after newly-increased ID card information, perfect visitor
The processing procedure of family information record.
In one embodiment, there is provided a kind of computer-readable recording medium, store on computer-readable recording medium
There are computer executable instructions, when computer executable instructions are executed by processor so that computing device following steps：From visitor
The customer information record including ID card information is filtered out in the information database of family；The client filtered out is believed by ID card information
Breath record carries out precise classification, obtains the corresponding first customer information record subset of each ID card information；Generate each first client
The corresponding complete customer ID of information record subset；Character in complete customer ID at customer information integrity degree mark position
For full identity character；Fuzzy classification is carried out to remaining customer information record after being screened in customer information database, obtains the
Two customer informations record subset；At least predetermined number between wantonly two customer information records in second customer information record subset
Field is identical；Generate each second customer information record subset it is corresponding treat completion customer ID；Treat that client believes in completion customer ID
Character at breath integrity degree mark position is to treat that completion identifies character.
In one embodiment, computer executable instructions cause computing device to generate each first customer information record
Collect corresponding complete customer ID；Character in complete customer ID at customer information integrity degree mark position is full identity
After character, following steps are also performed：Merge each customer information record for belonging to identical first customer information record subset；Work as conjunction
When the customer information record obtained after and includes multiple termination numbers, it is determined that each corresponding active degree of termination number quantifies
Value；Corresponding termination number is ranked up according to active degree quantized value descending；Retain the termination number to rank the first.
In one embodiment, computer executable instructions cause processor also to perform following steps：Acquisition business is paid a return visit
The client that platform issues pays a return visit notice；Extraction client pays a return visit the complete customer ID that notice is specified；To the complete customer ID phase of extraction
Terminal corresponding to the termination number answered initiates communication request, establishes communication connection with terminal and is paid a return visit.
In one embodiment, computer executable instructions cause processor also to perform following steps：Obtain promoting service
The promotional content that platform issues promotes notice；Extraction promotional content promotes the complete customer ID for notifying to specify and/or treats completion visitor
Family number；Search the complete customer ID and/or the corresponding termination number of completion customer ID of extraction；Promotional content is promoted into notice to specify
Promotional content push to terminal corresponding to the termination number found.
In one embodiment, computer executable instructions cause processor also to perform following steps：Acquisition is increased newly to
The ID card information that customer information records in two customer informations record subset；When each first customer information records the corresponding body of subset
Part is demonstrate,proved in information, the ID card information identical ID card information for existing and increasing newly, then believes the client of newly-increased ID card information
Breath record, reclassify to the corresponding first customer information record subset of identical ID card information；When each first customer information
Record the corresponding ID card information of subset in, in the absence of with newly-increased ID card information identical ID card information, then increase newly bag
The first customer information record subset of the customer information record of newly-increased ID card information is included, and by the client of newly-increased ID card information
Information record is recorded in subset from the second customer information and deleted；Corresponding complete of newly-increased the first customer information record subset of generation
Whole customer ID.
Above-mentioned storage medium, according to ID card information uniqueness, the customer information including ID card information is recorded into
Row precise classification, the corresponding first customer information record subset of each ID card information is obtained, and represent to belong to complete customer ID
In the corresponding same client of customer information record of identical first customer information record subset.Visitor for not including ID card information
Family information record, fuzzy classification is carried out with the quantity of same field between any two, including customer information record may be
The second customer information record subset of same client, and with treating that completion customer ID is indicated.So largely avoid
There are multiple customer IDs in same client, the problem of being brought inconvenience to follow-up business handling, so as to improve follow-up business processing
Efficiency.
In one embodiment, there is provided a kind of computer equipment, including memory and processor, store in memory
Computer executable instructions, when computer executable instructions are executed by processor so that computing device following steps：From client
The customer information record including ID card information is filtered out in information database；By ID card information to the customer information that filters out
Record carries out precise classification, obtains the corresponding first customer information record subset of each ID card information；Generate each first client letter
The corresponding complete customer ID of breath record subset；Completely the character in customer ID at customer information integrity degree mark position is
Full identity character；Fuzzy classification is carried out to remaining customer information record after being screened in customer information database, obtains second
Customer information records subset；At least word of predetermined number between wantonly two customer information records in second customer information record subset
Duan Xiangtong；Generate each second customer information record subset it is corresponding treat completion customer ID；Treat customer information in completion customer ID
Character at integrity degree mark position is to treat that completion identifies character.
In one embodiment, computer executable instructions cause computing device to generate each first customer information record
Collect corresponding complete customer ID；Character in complete customer ID at customer information integrity degree mark position is full identity
After character, following steps are also performed：Merge each customer information record for belonging to identical first customer information record subset；Work as conjunction
When the customer information record obtained after and includes multiple termination numbers, it is determined that each corresponding active degree of termination number quantifies
Value；Corresponding termination number is ranked up according to active degree quantized value descending；Retain the termination number to rank the first.
In one embodiment, computer executable instructions cause processor also to perform following steps：Acquisition business is paid a return visit
The client that platform issues pays a return visit notice；Extraction client pays a return visit the complete customer ID that notice is specified；To the complete customer ID phase of extraction
Terminal corresponding to the termination number answered initiates communication request, establishes communication connection with terminal and is paid a return visit.
In one embodiment, computer executable instructions cause processor also to perform following steps：Obtain promoting service
The promotional content that platform issues promotes notice；Extraction promotional content promotes the complete customer ID for notifying to specify and/or treats completion visitor
Family number；Search the complete customer ID and/or the corresponding termination number of completion customer ID of extraction；Promotional content is promoted into notice to specify
Promotional content push to terminal corresponding to the termination number found.
In one embodiment, computer executable instructions cause processor also to perform following steps：Acquisition is increased newly to
The ID card information that customer information records in two customer informations record subset；When each first customer information records the corresponding body of subset
Part is demonstrate,proved in information, the ID card information identical ID card information for existing and increasing newly, then believes the client of newly-increased ID card information
Breath record, reclassify to the corresponding first customer information record subset of identical ID card information；When each first customer information
Record the corresponding ID card information of subset in, in the absence of with newly-increased ID card information identical ID card information, then increase newly bag
The first customer information record subset of the customer information record of newly-increased ID card information is included, and by the client of newly-increased ID card information
Information record is recorded in subset from the second customer information and deleted；Corresponding complete of newly-increased the first customer information record subset of generation
Whole customer ID.
Above computer equipment, according to the uniqueness of ID card information, the customer information including ID card information is recorded
Precise classification is carried out, obtains the corresponding first customer information record subset of each ID card information, and represented with complete customer ID
Belong to the corresponding same client of customer information record of identical first customer information record subset.For not including ID card information
Customer information is recorded, and fuzzy classification is carried out with the quantity of same field between any two, including customer information record may
Subset is recorded for the second customer information of same client, and with treating that completion customer ID is indicated.So largely avoid
There are multiple customer IDs in same client, the problem of brought inconvenience to follow-up business handling, so as to improve follow-up business processing
Efficiency.
One of ordinary skill in the art will appreciate that realize all or part of flow in above-described embodiment method, being can be with
The hardware of correlation is instructed to complete by computer program, described program can be stored in a non-volatile computer and can be read
In storage medium, the program is upon execution, it may include such as the flow of the embodiment of above-mentioned each method.Wherein, described storage is situated between
Matter can be magnetic disc, CD, read-only memory (Read-Only Memory, ROM) etc..
Each technical characteristic of above example can be combined arbitrarily, to make description succinct, not to above-described embodiment
In each technical characteristic it is all possible combination be all described, as long as however, lance is not present in the combination of these technical characteristics
Shield, all it is considered to be the scope of this specification record.
Embodiment described above only expresses the several embodiments of the present invention, and its description is more specific and detailed, but simultaneously
Therefore the limitation to the scope of the claims of the present invention can not be interpreted as.It should be pointed out that for one of ordinary skill in the art
For, without departing from the inventive concept of the premise, various modifications and improvements can be made, these belong to the guarantor of the present invention
Protect scope.Therefore, the protection domain of patent of the present invention should be determined by the appended claims.
Claims (10)
1. a kind of client identity information processing method, methods described include：
The customer information record including ID card information is filtered out from customer information database；
Precise classification is carried out to the customer information record filtered out by ID card information, it is corresponding to obtain each ID card information
First customer information records subset；
Generate the corresponding complete customer ID of each first customer information record subset；Customer information in the complete customer ID
Character at integrity degree mark position is full identity character；
Fuzzy classification is carried out to remaining customer information record after being screened in the customer information database, obtains the second client letter
Breath record subset；At least field of predetermined number between wantonly two customer information records in second customer information record subset
It is identical；
Generate each second customer information record subset it is corresponding treat completion customer ID；It is described to treat client in completion customer ID
Character at information integrity mark position is to treat that completion identifies character.
2. according to the method for claim 1, it is characterised in that each first customer information record subset phase of generation
Corresponding complete customer ID；Character in the complete customer ID at customer information integrity degree mark position is full identity
After character, methods described also includes：
Merge each customer information record for belonging to identical first customer information record subset；
When the customer information record obtained after merging includes multiple termination numbers, then
Determine the corresponding active degree quantized value of each termination number；
Corresponding termination number is ranked up according to active degree quantized value descending；
Retain the termination number to rank the first.
3. according to the method for claim 2, it is characterised in that methods described also includes：
Acquisition business pays a return visit the client that platform issues and pays a return visit notice；
Extract the client and pay a return visit the complete customer ID that notice is specified；
Communication request is initiated to the terminal corresponding to the corresponding termination number of the complete customer ID of extraction, is built with the terminal
Vertical communication connection is paid a return visit.
4. according to the method for claim 1, it is characterised in that methods described also includes：
Obtain the promotional content that promoting service platform issues and promote notice；
The promotional content is extracted to promote the complete customer ID for notifying to specify and/or treat completion customer ID；
Search the complete customer ID and/or the corresponding termination number of completion customer ID of extraction；
The promotional content that promotional content popularization notice is specified is pushed to the end corresponding to the termination number found
End.
5. method according to any one of claim 1 to 4, it is characterised in that methods described also includes：
Obtain to increase newly to second customer information and record the ID card information that customer information records in subset；
When in each first customer information record corresponding ID card information of subset, existing identical with the ID card information increased newly
ID card information, then
The customer information of newly-increased ID card information is recorded, reclassified to ID card information described in identical corresponding the
One customer information records subset；
When in each first customer information record corresponding ID card information of subset, in the absence of with newly-increased ID card information phase
Same ID card information, then
The first customer information record subset of the newly-increased customer information record for including newly-increased ID card information, and by newly-increased body
The customer information record of part card information is recorded in subset from the second customer information to be deleted；
The corresponding complete customer ID of newly-increased first customer information record subset of generation.
6. a kind of client identity information processing unit, described device include：
Screening module, for filtering out the customer information record including ID card information from customer information database；
Precise classification module, for carrying out precise classification to the customer information record filtered out by ID card information, obtain
Each corresponding first customer information record subset of ID card information；
First generation module, the complete customer ID corresponding for generating each first customer information record subset；It is described complete
Character in whole customer ID at customer information integrity degree mark position is full identity character；
Fuzzy classification module, for carrying out fuzzy point to remaining customer information record after being screened in the customer information database
Class, obtain the second customer information record subset；In the second customer information record subset between wantonly two customer informations record extremely
The field of rare predetermined number is identical；
Second generation module, for generate each second customer information record subset it is corresponding treat completion customer ID；It is described
The character in completion customer ID at customer information integrity degree mark position is treated to treat that completion identifies character.
7. device according to claim 6, it is characterised in that described device also includes：
Merging module, each customer information record of identical first customer information record subset is belonged to for merging；After merging
To customer information record include multiple termination numbers when, it is determined that each corresponding active degree quantization of the termination number
Value；Corresponding termination number is ranked up according to active degree quantized value descending；Retain the termination number to rank the first.
8. the device according to claim 6 or 7, it is characterised in that described device also includes：
Newly-increased module, the identity card letter that customer information records in subset is recorded for obtaining to increase newly to second customer information
Breath；When in each first customer information record corresponding ID card information of subset, existing identical with the ID card information increased newly
ID card information, then the customer information of newly-increased ID card information is recorded, reclassified to identity card described in identical
The corresponding first customer information record subset of information；When each first customer information record corresponding ID card information of subset
In, in the absence of with newly-increased ID card information identical ID card information, then increase the visitor for including newly-increased ID card information newly
The first customer information record subset of family information record, and the customer information record of newly-increased ID card information is objective from second
Deleted in the information record subset of family；The corresponding complete customer ID of newly-increased first customer information record subset of generation.
9. a kind of computer-readable recording medium, it is characterised in that be stored with computer on the computer-readable recording medium
Executable instruction, when the computer executable instructions are executed by processor so that the computing device such as claim 1 to
The step of method any one of 4.
10. a kind of computer equipment, including memory and processor, computer executable instructions are stored in the memory,
When the computer executable instructions are by the computing device so that any in the computing device such as Claims 1-4
Described in method the step of.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710613840.9A CN107798046B (en) | 2017-07-25 | 2017-07-25 | Client identity information processing method, device, storage medium and computer equipment |
| PCT/CN2018/086141 WO2019019767A1 (en) | 2017-07-25 | 2018-05-09 | Client identity information processing method and apparatus, storage medium and computer device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710613840.9A CN107798046B (en) | 2017-07-25 | 2017-07-25 | Client identity information processing method, device, storage medium and computer equipment |
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| WO (1) | WO2019019767A1 (en) |
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| CN107798046B (en) | 2019-02-01 |
| WO2019019767A1 (en) | 2019-01-31 |
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