CN107730665A - Caller management method, equipment, system and computer-readable recording medium - Google Patents

Caller management method, equipment, system and computer-readable recording medium Download PDF

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Publication number
CN107730665A
CN107730665A CN201710673536.3A CN201710673536A CN107730665A CN 107730665 A CN107730665 A CN 107730665A CN 201710673536 A CN201710673536 A CN 201710673536A CN 107730665 A CN107730665 A CN 107730665A
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CN
China
Prior art keywords
visitor
visiting
sent
respondent
information
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Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
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CN201710673536.3A
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Chinese (zh)
Inventor
王林祥
李楠
赵皎平
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Xian Irain IoT Technology Service Co Ltd
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Xian Irain IoT Technology Service Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Xian Irain IoT Technology Service Co Ltd filed Critical Xian Irain IoT Technology Service Co Ltd
Priority to CN201710673536.3A priority Critical patent/CN107730665A/en
Publication of CN107730665A publication Critical patent/CN107730665A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C9/00Individual registration on entry or exit
    • G07C9/30Individual registration on entry or exit not involving the use of a pass
    • G07C9/32Individual registration on entry or exit not involving the use of a pass in combination with an identity check
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07CTIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C9/00Individual registration on entry or exit
    • G07C9/30Individual registration on entry or exit not involving the use of a pass
    • G07C9/38Individual registration on entry or exit not involving the use of a pass with central registration

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The invention discloses a kind of caller management method, equipment, system and computer-readable recording medium, methods described includes:When the visiting request that the visiting terminal for receiving visitor is sent, based on the identity information of visiting acquisition request visitor, based on identity information inquiry, whether visitor has corresponding visitor's authority;When detecting that visitor has visitor's authority, door open command is sent to gate inhibition's subsystem corresponding to visiting request, so that visitor enters gate inhibition;When detecting that visitor enters gate inhibition, the visiting information of visitor is obtained, the visiting information is sent to the interviewed terminal of respondent.The efficiency of management that this programme solves visitor in the prior art is very low, and visitor, respondent, thing carrys out manager will participate in the technical problem for wherein, reducing Consumer's Experience.

Description

Caller management method, equipment, system and computer-readable recording medium
Technical field
The present invention relates to internet of things field, more particularly to a kind of caller management method, equipment, system and computer can Read storage medium.
Background technology
Either cell or unit, it is very universal thing that I have a visit from a guest, at present, in visitor visitor, it is necessary to Phone contact respondent in advance, when visitor visits, it is also necessary to visitor's hand filling visitor's identity information and respondent Contact method, then after staff contacts respondent's confirmation visitor information authenticity, then by staff or respondent Downstairs coordinating to swipe the card can just make visitor enter ticket gate machine, i.e., the efficiency of management of current visitor is very low, visitor, respondent, property pipe Reason side will participate in wherein, and can not be automatically performed access registration.
The content of the invention
It is a primary object of the present invention to provide a kind of caller management method, equipment, system and computer-readable storage medium Matter, it is intended to it is very low to solve the efficiency of management of visitor in the prior art, and visitor, respondent, thing carrys out manager will participate in wherein, Reduce the technical problem of Consumer's Experience.
To achieve the above object, a kind of caller management method provided by the invention, the caller management method include:
When the visiting request that the visiting terminal for receiving visitor is sent, the body based on visiting acquisition request visitor Part information, based on identity information inquiry, whether visitor has corresponding visitor's authority;
When detecting that visitor has visitor's authority, door open command is sent to gate inhibition's subsystem corresponding to visiting request, So that visitor enters gate inhibition;
When detecting that visitor enters gate inhibition, the visiting scene information of visitor is obtained, the visiting scene information is sent out Deliver to the interviewed terminal of respondent.
Alternatively, when the visiting sent when the visiting terminal for receiving visitor is asked, obtained based on visiting request Take includes before the identity information step of visitor:
When the first reserve requests that the visiting terminal for detecting visitor is sent, the first reservation letter of visitor is obtained Breath, accessed and applied with generation first;
Application is accessed by first to send to the interviewed terminal of respondent, so that respondent confirms;
When detect respondent agree to first access application when, confirm and preserve this first access it is first pre- corresponding to application About access, and respondent is agreed to that the first the first confirmation for accessing application is sent to the visiting terminal.
Alternatively, it is described when receiving visitor's visiting request that correspondingly visiting terminal is sent, based on the visiting request Include before obtaining the identity information step of visitor:
When the second reserve requests that the interviewed terminal for detecting respondent is sent, the second reservation letter of respondent is obtained Breath, accessed and applied with generation second;
Application is accessed by second to send to the visiting terminal of visitor, so that visitor confirms;
When detect visitor agree to second access application when, confirm and preserve this second access it is second pre- corresponding to application About access, and visitor is agreed to that the second the second confirmation for accessing application is sent to the interviewed terminal.
Alternatively, the identity information includes wechat identity, visiting time and corresponding gate inhibition address.
Alternatively, the interviewed end step that the visiting scene information is sent to respondent includes afterwards:
When detecting that visitor terminates visitor, end time when terminating visitor is obtained;
Complete documentation and the visiting time for preserving visitor, the wechat identity of end time, gate inhibition address and visitor.
Alternatively, it is described when detecting that visitor enters gate inhibition, the visiting information of visitor is obtained, by the visiting information Sending to the interviewed end step of respondent includes:
When detecting that visitor is successfully entered gate inhibition, enter information corresponding to generation;
Receive the visitor's picture for the shooting that gate inhibition's subsystem is sent;
Using the interviewed terminal for being sent to respondent as visiting information into information and visitor's picture of visitor.
Alternatively, the visiting information for obtaining visitor, the visiting information is sent to the interviewed terminal step of respondent Include after rapid:
If detect the alarm request that interviewed terminal is sent, warning message is generated.
In addition, to achieve the above object, the present invention also proposes a kind of managing caller equipment, the managing caller equipment bag Include:Memory, processor, communication bus and the managing caller program being stored on the memory:
The communication bus is used to realize the connection communication between processor and memory;
The processor is used to perform the managing caller program, to realize following steps:
When the visiting request that the visiting terminal for receiving visitor is sent, the body based on visiting acquisition request visitor Part information, based on identity information inquiry, whether visitor has corresponding visitor's authority;
When detecting that visitor has visitor's authority, door open command is sent to gate inhibition's subsystem corresponding to visiting request, So that visitor enters gate inhibition;
When detecting that visitor enters gate inhibition, the visiting scene information of visitor is obtained, the visiting scene information is sent out Deliver to the interviewed terminal of respondent.
Alternatively, when the visiting sent when the visiting terminal for receiving visitor is asked, obtained based on visiting request Take includes before the identity information step of visitor:
When the first reserve requests that the visiting terminal for detecting visitor is sent, the first reservation letter of visitor is obtained Breath, accessed and applied with generation first;
Application is accessed by first to send to the interviewed terminal of respondent, so that respondent confirms;
When detect respondent agree to first access application when, confirm and preserve this first access it is first pre- corresponding to application About access, and respondent is agreed to that the first the first confirmation for accessing application is sent to the visiting terminal.
Alternatively, it is described when receiving visitor's visiting request that correspondingly visiting terminal is sent, based on the visiting request Include before obtaining the identity information step of visitor:
When the second reserve requests that the interviewed terminal for detecting respondent is sent, the second reservation letter of respondent is obtained Breath, accessed and applied with generation second;
Application is accessed by second to send to the visiting terminal of visitor, so that visitor confirms;
When detect visitor agree to second access application when, confirm and preserve this second access it is second pre- corresponding to application About access, and visitor is agreed to that the second the second confirmation for accessing application is sent to the interviewed terminal.
Alternatively, the identity information includes wechat identity, visiting time and corresponding gate inhibition address.
Alternatively, the interviewed end step that the visiting scene information is sent to respondent includes afterwards:
When detecting that visitor terminates visitor, end time when terminating visitor is obtained;
Complete documentation and the visiting time for preserving visitor, the wechat identity of end time, gate inhibition address and visitor.
Alternatively, it is described when detecting that visitor enters gate inhibition, the visiting information of visitor is obtained, by the visiting information Sending to the interviewed end step of respondent includes:
When detecting that visitor is successfully entered gate inhibition, enter information corresponding to generation;
Receive the visitor's picture for the shooting that gate inhibition's subsystem is sent;
Using the interviewed terminal for being sent to respondent as visiting information into information and visitor's picture of visitor.
Alternatively, the visiting information for obtaining visitor, the visiting information is sent to the interviewed terminal step of respondent Include after rapid:
If detect the alarm request that interviewed terminal is sent, warning message is generated.
In addition, to achieve the above object, the present invention also provides visitor management system, and the visitor management system includes:Door Jailer's system and the managing caller equipment for realizing caller management method as described above.
In addition, to achieve the above object, the present invention also provides a kind of computer-readable recording medium, described computer-readable Storage medium is stored with one or more than one program, one either more than one program can by one or one with On computing device for:
When the visiting request that the visiting terminal for receiving visitor is sent, the body based on visiting acquisition request visitor Part information, based on identity information inquiry, whether visitor has corresponding visitor's authority;
When detecting that visitor has visitor's authority, door open command is sent to gate inhibition's subsystem corresponding to visiting request, So that visitor enters gate inhibition;
When detecting that visitor enters gate inhibition, the visiting scene information of visitor is obtained, the visiting scene information is sent out Deliver to the interviewed terminal of respondent.
The caller management method of technical solution of the present invention, please by the visiting sent when the visiting terminal for receiving visitor When asking, based on the identity information of visiting acquisition request visitor, corresponded to based on whether identity information inquiry visitor has Visitor's authority;When detecting that visitor has visitor's authority, door open command is sent to gate inhibition's subsystem corresponding to visiting request, So that visitor enters gate inhibition;When detecting that visitor enters gate inhibition, the visiting scene information of visitor is obtained, this is visited Scene information is sent to the interviewed terminal of respondent.Due in this application, self-help visitor pipe being carried out by managing caller platform Reason, i.e., by visitor and the self-service completion access process of respondent, greatly improve the efficiency of management, also saves visitor and is interviewed The time of personnel, improve security, thus the efficiency of management for solving visitor in the prior art is very low, visitor, respondent, Thing, which carrys out manager, will participate in the technical problem for wherein, reducing Consumer's Experience.
Brief description of the drawings
Fig. 1 is the schematic flow sheet of caller management method first embodiment of the present invention;
Fig. 2 is the schematic flow sheet of caller management method second embodiment of the present invention;
Fig. 3 is the device structure schematic diagram for the hardware running environment that present invention method is related to;
Fig. 4 is the first schematic diagram of a scenario that caller management method of the present invention is related to;
Fig. 5 is the second schematic diagram of a scenario that caller management method of the present invention is related to;
Fig. 6 is the 3rd schematic diagram of a scenario that caller management method of the present invention is related to.
The object of the invention is realized, functional characteristics and advantage will be described further referring to the drawings in conjunction with the embodiments.
Embodiment
It should be appreciated that the specific embodiments described herein are merely illustrative of the present invention, it is not intended to limit the present invention.
In follow-up description, the suffix using such as " module ", " part " or " unit " for representing element is only Be advantageous to the explanation of the present invention, itself there is no a specific meaning.Therefore, " module ", " part " or " unit " can mix Ground uses.
The present invention provides a kind of caller management method, in caller management method first embodiment, reference picture 1, and the visitor Management method includes:
Step S10, when receive visitor visiting terminal send visiting request when, based on the visiting acquisition request come The identity information of visit person, based on identity information inquiry, whether visitor has corresponding visitor's authority;
In this application, terminal corresponding to visitor is visiting terminal, and terminal corresponding to respondent is to be interviewed terminal, visitor Request is but visitor carries out visitor's reservation or respondent carries out visitor's reservation, as long as visitor and respondent both sides Agree to that the visitor preengages, visitor's reservation is as effective, and the present embodiment is the visitor after visitor and respondent preengage successfully The process visited.
It should be noted that managing caller platform of the present invention specifically includes gate inhibition's subsystem, managing caller software etc., gate inhibition Subsystem realizes the platform of internet of things management of gate inhibition, and each access point can be arrangement one and contain the access point address information With the fixation identification code such as Quick Response Code of landing platform systematic connection.
Managing caller platform of the present invention communicated with social softwares such as wechats, or managing caller platform development is corresponding Be available for visitor and respondent to carry out the managing caller software of registered user, with for users to use, such as visitor APP, i.e., Application carries out interactive confirmation of visitor etc. by managing caller platform counterpart terminal software.
When the visiting request that the visiting terminal for receiving visitor is sent, the body based on visiting acquisition request visitor Part information, in the process, visitor come visiting place, pass through the corresponding fixed knowledge at visiting of application software scan setting Identification code at other code, or scanning access point, automatically by the identity information of visitor, visiting time, corresponding access point Managing caller platform is reached, especially, the identification code can be Quick Response Code, and the application scanning software can be the tool such as wechat, Alipay There is the software of scanning and social functions, specifically, the software can also be visitor APP.
When visitor carries out visitor by wechat, visitor scans the Quick Response Code of access point by wechat scan function, After Quick Response Code is identified, terminal is by the current visiting time of visitor, wechat identity, and visiting place, which is sent to managing caller, puts down Platform, shown in reference picture 6, in addition, in the application, visitor can also carry out visitor according to wechat public number, according to the wechat public Number carry out visitor's process with by wechat progress visitor's process it is essentially identical.
It should be noted that when carrying out visitor by wechat, the wechat identity of visitor, visiting time, correspondingly are obtained Access point, if visitor carries out visitor by visitor APP, whether detection visitor is real name registration, when visiting When person is not real name registration, it is also necessary to obtain other real name identity informations of user, such as ID card No..
Based on identity information inquiry, whether visitor has corresponding visitor's authority.
Identity information of the managing caller platform based on visitor inquires about whether these information have corresponding reservation to access, and is entering In row query process, the visiting gate inhibition address of visitor is obtained, when visiting gate inhibition address determines, obtains the identity of visitor Information, it may be based on pre- corresponding to visiting visiting gate inhibition address in the identity information traversal matching managing caller platform of visitor About identity information storehouse, when the identity information for detecting the visitor meets, the visiting time of visitor is obtained, detects visitor Visiting time in subscription time, when the visiting time of visitor meets, visitor has corresponding visitor's authority.When visiting When the visiting gate inhibition address of person, identity information, any condition of visiting time are unsatisfactory for, visitor does not have corresponding visitor's authority.
Step S20, when detecting that visitor has visitor's authority, send and open to gate inhibition's subsystem corresponding to visiting request Door instruction, so that visitor enters gate inhibition;
When detecting that visitor has visitor's authority, the instruction of generation first, the instruction is used for corresponding to visiting request Gate inhibition's subsystem sends door open command, so that visitor enters gate inhibition, when detecting that visitor does not have visitor's authority, and generation Second instruction, this second instructs prompting for sending from visitor's failure to visiting terminal, and gives prompt message as an addition, prompt message shows Show visitor visitor's failure cause, the prompt message can be voice message, such as " exceeding visiting time, please preengage again " etc..
Step S30, when detecting that visitor enters gate inhibition, the visiting information of visitor is obtained, the visiting information is sent out Deliver to the interviewed terminal of respondent.
It is described to obtain the visiting information of visitor when detecting that visitor enters gate inhibition, by the visiting information send to The interviewed end step of respondent includes:
When detecting that visitor is successfully entered gate inhibition, enter information corresponding to generation;
Receive the visitor's picture for the shooting that gate inhibition's subsystem is sent;
Using the interviewed terminal for being sent to respondent as visiting information into information and visitor's picture of visitor.
Due to when detecting that visitor has visitor's authority, sending enabling to gate inhibition's subsystem corresponding to visiting request and referring to Order, when detecting that visitor enters gate inhibition, the visiting information of visitor is obtained, the visiting information includes video capture scene Picture, visiting information is uploaded to managing caller platform, is pushed to the information that visitor reaches by managing caller platform interviewed Person.
The caller management method of technical solution of the present invention, please by the visiting sent when the visiting terminal for receiving visitor When asking, based on the identity information of visiting acquisition request visitor, corresponded to based on whether identity information inquiry visitor has Visitor's authority;When detecting that visitor has visitor's authority, door open command is sent to gate inhibition's subsystem corresponding to visiting request, So that visitor enters gate inhibition;When detecting that visitor enters gate inhibition, the visiting information of visitor is obtained, by the visiting information Send to the interviewed terminal of respondent.Due in this application, self-help visitor management, i.e. origin being carried out by managing caller platform Visit person and the self-service completion access process of respondent, greatly improve the efficiency of management, also save visitor and interviewed personnel when Between, security is improved, thus the efficiency of management for solving visitor in the prior art is very low, visitor, respondent, thing manage Side will participate in the technical problem for wherein, reducing Consumer's Experience.
Further, on the basis of caller management method first embodiment of the present invention, there is provided the of caller management method Two embodiments, in a second embodiment, reference picture 2 are described to receive visitor's visiting request that correspondingly visiting terminal is sent When, the identity information step based on the acquisition request visitor that comes to visit includes before:
Step S40, when the first reserve requests that the visiting terminal for detecting visitor is sent, obtain the first of visitor Reservation information, accessed and applied with generation first;
Step S50, the first access application is sent to respondent and is correspondingly interviewed terminal, so that respondent confirms;
Step S60, when detect respondent agree to first access application when, confirm and preserve this first to access application corresponding First reservation access, and by respondent agree to first access application the first confirmation send to the visiting terminal.
In the present embodiment, by visitor, actively application accesses respondent in some period.
The process can be:For visitor to managing caller platform application access rights, concrete mode can be visitor by coming Visit terminal Guest software (wechat) send the first reserve requests to managing caller platform, and upload respondent wechat identity, First reservation informations such as the gate inhibition address that need to enter when subscription time, access, as shown in figure 4, managing caller platform is detecting During the first reserve requests that the visiting terminal of visitor is sent, the first reservation information of visitor is obtained, is accessed with generation first Application, managing caller platform access application transmission by first and are correspondingly interviewed terminal to respondent, so that respondent confirms, work as detection To respondent agree to first access application when, confirm and preserve this first to access the first reservation corresponding to application and access, and will be by Visit person agrees to that the first the first confirmation for accessing application is sent to the visiting terminal.I.e. respondent is by being interviewed the soft of terminal After part (wechat public number) confirms, platform is confirmed as effective reservation and accessed, and preserves this effectively reservation access information, and will be true Recognize information and push to visitor.
In the present embodiment, by when detecting the first reserve requests of visiting terminal transmission of visitor, obtaining and The first reservation information of visit person, accessed and applied with generation first;First is accessed to apply sending to respondent and is correspondingly interviewed terminal, So that respondent confirms;When detect respondent agree to first access application when, confirm and preserve this first to access application corresponding First reservation access, and by respondent agree to first access application the first confirmation send to the visiting terminal.By When actively application accesses visitor, can origin visit people and the self-service completion reservation process of interviewed people, further to save visitor With the time of interviewed personnel, improve security and lay a good foundation.
Further, it is described corresponding visiting when receiving visitor in another embodiment of caller management method of the present invention During the visiting request that terminal is sent, include before the identity information step based on the acquisition request visitor that comes to visit:
When the second reserve requests that the interviewed terminal for detecting respondent is sent, the second reservation letter of respondent is obtained Breath, accessed and applied with generation second;
Application is accessed by second to send to the visiting terminal of visitor, so that visitor confirms;
When detect visitor agree to second access application when, confirm and preserve this second access it is second pre- corresponding to application About access, and visitor is agreed to that the second the second confirmation for accessing application is sent to the interviewed terminal.
In the present embodiment, by respondent, actively application accesses visitor in some period.
The process can be:As shown in figure 5, respondent can be quilt to managing caller platform application access rights, concrete mode Visit person sends the second reserve requests by being interviewed the Guest software (wechat) of terminal to managing caller platform, and uploads visitor's Second reservation informations such as the gate inhibition address that wechat identity, the second subscription time, visitor need to enter when accessing, managing caller platform When detecting the second reserve requests that the interviewed terminal of respondent is sent, the second reservation information of respondent is obtained, with generation Second access application, managing caller platform by second access application send to visitor correspondingly come to visit terminal, so that visitor is true Recognize, when detect visitor agree to second access application when, confirm and preserve this second to access and second request to discuss in advance corresponding to application Ask, and agree to that the second the second confirmation for accessing application is sent to the interviewed terminal by visiting.I.e. visitor passes through visiting After the software (wechat public number) of terminal confirms, platform is confirmed as effective reservation and accessed, and preserving this, effectively reservation accesses letter Breath, and the second confirmation is pushed into respondent.
In the present embodiment, by when detecting the second reserve requests of interviewed terminal transmission of respondent, obtaining quilt The second reservation information of visit person, accessed and applied with generation second;Application is accessed by second to send to the visiting terminal of visitor, with Confirm for visitor;When detecting that visitor agrees to the second access application, confirm and preserve corresponding to the second access application Second reservation is accessed, and visitor is agreed into the second the second confirmation for accessing application is sent to the interviewed terminal.Due to In the application, when actively applying for accessed due to respondent, can origin visit people and the self-service completion reservation process of interviewed people, to enter One step saves the time of visitor and visiting personnel, improves security and lays a good foundation.
Further, on the basis of caller management method first embodiment of the present invention, there is provided the of caller management method In four embodiments, in the fourth embodiment, the identity information includes wechat identity, visiting time and corresponding gate inhibition address.
In this application, the wechat identity based on visitor, visiting time and corresponding gate inhibition address, corresponding to matching One reservation accesses, and the second reservation accesses, when wechat identity, visiting time and corresponding gate inhibition address are requested to discuss in advance with first Ask, the second reservation is when any reservation information is identical or consistent in accessing, the match is successful, and there is visitor corresponding visitor to weigh Limit, when wechat identity, visiting time and corresponding gate inhibition address with first reservation access reservation information it is incomplete same or When not quite identical and with second reservation access reservation information it is incomplete same or not quite identical when, it fails to match, come Visit person does not have corresponding visitor's authority.
In the present embodiment, the wechat identity based on the acquisition request visitor that comes to visit, visiting time and corresponding are passed through Gate inhibition address;Based on the wechat identity, visiting time and corresponding gate inhibition address, match corresponding reservation and access, the reservation Access includes the first reservation access and the second reservation accesses;When the match is successful, visitor has corresponding visitor's authority;Work as matching During failure, visitor does not have corresponding visitor's authority.Due to the authority of accurate inquiry visitor, it is thus possible to lift the peace of visitor Quan Xing.
Further, on the basis of caller management method first embodiment of the present invention, there is provided the of caller management method It is described to send the visiting scene information to the interviewed end step of respondent in the 5th embodiment in five embodiments Including:
When detecting that visitor terminates visitor, end time when terminating visitor is obtained;
Complete documentation and the visiting time for preserving visitor, the wechat identity of end time, gate inhibition address and visitor.
In the present embodiment, when visitor starts, that is, when detecting visitor's visiting, the visiting time of visitor is recorded simultaneously The picture of visitor is obtained, obtains end time when terminating visitor, picture when visitor terminates to access is obtained, by visitor Visiting time, end time, gate inhibition address and visitor visit picture, terminate to access picture and the identity information of visitor enters Row is corresponding to be preserved.
In the present embodiment, due to when detecting that visitor terminates visitor, obtaining end time when terminating visitor;It is complete Complete record and the visiting time for preserving visitor, the wechat identity of end time, gate inhibition address and visitor.It can thus provide The access record of visitor and respondent, for subsequent query, improve the security of managing caller, improve Consumer's Experience.
Further, on the basis of caller management method first embodiment of the present invention, there is provided the of caller management method In six embodiments, in the sixth embodiment, the visiting information for obtaining visitor, the visiting information is sent to respondent's Include after interviewed end step:
If detect the alarm request that interviewed terminal is sent, warning message is generated.
When detecting the alarm request that interviewed terminal is sent, warning message is generated, the warning information can be speech form, After warning information is generated, visitor management system can turn on automatically municipal warning system alarmed.
In the present embodiment, if during by detecting alarm request that interviewed terminal is sent, warning message is generated.Thus enter One step improves the security performance of managing caller.
Reference picture 3, Fig. 3 are the device structure schematic diagrams for the hardware running environment that present invention method is related to.
Managing caller of embodiment of the present invention equipment can be PC or smart mobile phone, tablet personal computer, e-book reading Device, MP3 (Moving Picture Experts Group Audio Layer III, dynamic image expert's compression standard audio Aspect 3) player, MP4 (Moving Picture Experts Group AudioLayer IV, dynamic image expert compression Standard audio aspect 4) terminal device such as player, pocket computer.
As shown in figure 3, the managing caller equipment can include:Processor 1001, such as CPU, memory 1005, communication are total Line 1002.Wherein, communication bus 1002 is used to realize the connection communication between processor 1001 and memory 1005.Memory 1005 can be high-speed RAM memory or stable memory (non-volatile memory), such as disk is deposited Reservoir.Memory 1005 optionally can also be the storage device independently of aforementioned processor 1001.
Alternatively, the managing caller equipment can also include user interface, network interface, camera, RF (Radio Frequency, radio frequency) circuit, sensor, voicefrequency circuit, WiFi module etc..User interface can include display screen (Display), input block such as keyboard (Keyboard), optional user interface can also include wireline interface, the nothing of standard Line interface.Network interface can optionally include wireline interface, the wave point (such as WI-FI interfaces) of standard.
It will be understood by those skilled in the art that the managing caller device structure shown in Fig. 3 is not formed to managing caller The restriction of equipment, it can include than illustrating more or less parts, either combine some parts or different part cloth Put.
As shown in figure 3, it can lead to as in a kind of memory 1005 of computer-readable storage medium including operating system, network Believe module and managing caller program.Operating system be management and control managing caller device hardware and software resource program, Support the operation of managing caller program and other softwares and/or program.Network communication module is used to realize in memory 1005 Communication between each component in portion, and with being communicated in managing caller equipment between other hardware and softwares.
In the managing caller equipment shown in Fig. 3, processor 1001 is used to perform the visitor's pipe stored in memory 1005 Program is managed, realizes following steps:
When the visiting request that the visiting terminal for receiving visitor is sent, the body based on visiting acquisition request visitor Part information, based on identity information inquiry, whether visitor has corresponding visitor's authority;
When detecting that visitor has visitor's authority, door open command is sent to gate inhibition's subsystem corresponding to visiting request, So that visitor enters gate inhibition;
When detecting that visitor enters gate inhibition, the visiting scene information of visitor is obtained, the visiting scene information is sent out Deliver to the interviewed terminal of respondent.
Further, when the visiting sent when the visiting terminal for receiving visitor is asked, asked based on the visiting Include before obtaining the identity information step of visitor:
When the first reserve requests that the visiting terminal for detecting visitor is sent, the first reservation letter of visitor is obtained Breath, accessed and applied with generation first;
Application is accessed by first to send to the interviewed terminal of respondent, so that respondent confirms;
When detect respondent agree to first access application when, confirm and preserve this first access it is first pre- corresponding to application About access, and respondent is agreed to that the first the first confirmation for accessing application is sent to the visiting terminal.
Further, it is described when receiving visitor's visiting request that correspondingly visiting terminal is sent, come to visit and asked based on this Ask includes before the identity information step for obtaining visitor:
When the second reserve requests that the interviewed terminal for detecting respondent is sent, the second reservation letter of respondent is obtained Breath, accessed and applied with generation second;
Application is accessed by second to send to the visiting terminal of visitor, so that visitor confirms;
When detect visitor agree to second access application when, confirm and preserve this second access it is second pre- corresponding to application About access, and visitor is agreed to that the second the second confirmation for accessing application is sent to the interviewed terminal.
Further, the identity information includes wechat identity, visiting time and corresponding gate inhibition address.
Further, the interviewed end step that the visiting scene information is sent to respondent includes afterwards:
When detecting that visitor terminates visitor, end time when terminating visitor is obtained;
Complete documentation and the visiting time for preserving visitor, the wechat identity of end time, gate inhibition address and visitor.
Further, it is described when detecting that visitor enters gate inhibition, the visiting information of visitor is obtained, the visiting is believed Breath, which is sent to the interviewed end step of respondent, to be included:
When detecting that visitor is successfully entered gate inhibition, enter information corresponding to generation;
Receive the visitor's picture for the shooting that gate inhibition's subsystem is sent;
Using the interviewed terminal for being sent to respondent as visiting information into information and visitor's picture of visitor.
Further, the visiting information for obtaining visitor, the visiting information is sent to the interviewed terminal of respondent Include after step:
If detect the alarm request that interviewed terminal is sent, warning message is generated.
Managing caller equipment embodiment of the present invention and each embodiment of above-mentioned caller management method are essentially identical, herein Repeat no more.
The invention provides a kind of visitor management system, the visitor management system includes:Gate inhibition's subsystem and realization The managing caller equipment of caller management method as described above.
Visitor management system embodiment of the present invention and each embodiment of above-mentioned caller management method are essentially identical, herein Repeat no more.
The invention provides a kind of computer-readable recording medium, the computer-readable recording medium storage have one or More than one program of person, one either more than one program can also by one or more than one computing device with In:
When the visiting request that the visiting terminal for receiving visitor is sent, the body based on visiting acquisition request visitor Part information, based on identity information inquiry, whether visitor has corresponding visitor's authority;
When detecting that visitor has visitor's authority, door open command is sent to gate inhibition's subsystem corresponding to visiting request, So that visitor enters gate inhibition;
When detecting that visitor enters gate inhibition, the visiting scene information of visitor is obtained, the visiting scene information is sent out Deliver to the interviewed terminal of respondent.
Computer-readable recording medium embodiment of the present invention and the basic phase of each embodiment of above-mentioned caller management method Together, will not be repeated here.
It should be noted that herein, term " comprising ", "comprising" or its any other variant are intended to non-row His property includes, so that process, method, article or equipment including a series of elements not only include those key elements, and And also include the other element being not expressly set out, or also include for this process, method, article or equipment institute inherently Key element.In the absence of more restrictions, the key element limited by sentence "including a ...", it is not excluded that including this Other identical element also be present in the process of key element, method, article or equipment.
The embodiments of the present invention are for illustration only, do not represent the quality of embodiment.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side Method can add the mode of required general hardware platform to realize by software, naturally it is also possible to by hardware, but in many cases The former is more preferably embodiment.Based on such understanding, technical scheme is substantially done to prior art in other words Going out the part of contribution can be embodied in the form of software product, and the computer software product is stored in a storage medium In (such as ROM/RAM, magnetic disc, CD), including some instructions to cause a station terminal (can be mobile phone, computer, service Device, air conditioner, or network equipment etc.) perform method described in each embodiment of the present invention.
Embodiments of the invention are described above in conjunction with accompanying drawing, but the invention is not limited in above-mentioned specific Embodiment, above-mentioned embodiment is only schematical, rather than restricted, one of ordinary skill in the art Under the enlightenment of the present invention, in the case of present inventive concept and scope of the claimed protection is not departed from, it can also make a lot Form, these are belonged within the protection of the present invention.

Claims (10)

1. a kind of caller management method, it is characterised in that the caller management method includes:
When the visiting request that the visiting terminal for receiving visitor is sent, the identity letter based on visiting acquisition request visitor Breath, based on identity information inquiry, whether visitor has corresponding visitor's authority;
When detecting that visitor has visitor's authority, door open command is sent to gate inhibition's subsystem corresponding to visiting request, for Visitor enters gate inhibition;
When detecting that visitor enters gate inhibition, obtain the visiting scene information of visitor, by the visiting scene information send to The interviewed terminal of respondent.
2. caller management method as claimed in claim 1, it is characterised in that described when the visiting terminal hair for receiving visitor During the visiting request sent, include before the identity information step based on visiting acquisition request visitor:
When the first reserve requests that the visiting terminal for detecting visitor is sent, the first reservation information of visitor is obtained, with Generation first accesses application;
Application is accessed by first to send to the interviewed terminal of respondent, so that respondent confirms;
When detect respondent agree to first access application when, confirm and preserve this first to access and first request to discuss in advance corresponding to application Ask, and respondent is agreed to that the first the first confirmation for accessing application is sent to the visiting terminal.
3. caller management method as claimed in claim 1, it is characterised in that described to receive visitor's correspondingly visiting terminal During the visiting request sent, include before the identity information step based on the acquisition request visitor that comes to visit:
When the second reserve requests that the interviewed terminal for detecting respondent is sent, the second reservation information of respondent is obtained, with Generation second accesses application;
Application is accessed by second to send to the visiting terminal of visitor, so that visitor confirms;
When detect visitor agree to second access application when, confirm and preserve this second to access and second request to discuss in advance corresponding to application Ask, and visitor is agreed to that the second the second confirmation for accessing application is sent to the interviewed terminal.
4. caller management method as claimed in claim 1, it is characterised in that the identity information includes wechat identity, come to visit Time and corresponding gate inhibition address.
5. caller management method as claimed in claim 1, it is characterised in that described to send the visiting scene information to interviewed Include after the interviewed end step of person:
When detecting that visitor terminates visitor, end time when terminating visitor is obtained;
Complete documentation and the visiting time for preserving visitor, the wechat identity of end time, gate inhibition address and visitor.
6. caller management method as claimed in claim 1, it is characterised in that it is described when detecting that visitor enters gate inhibition, The visiting information of visitor is obtained, the interviewed end step that the visiting information is sent to respondent includes:
When detecting that visitor is successfully entered gate inhibition, enter information corresponding to generation;
Receive the visitor's picture for the shooting that gate inhibition's subsystem is sent;
Using the interviewed terminal for being sent to respondent as visiting information into information and visitor's picture of visitor.
7. caller management method as claimed in claim 1, it is characterised in that the visiting information for obtaining visitor, by this Visiting information includes after sending to the interviewed end step of respondent:
If detect the alarm request that interviewed terminal is sent, warning message is generated.
8. a kind of visitor management system, it is characterised in that the visitor management system includes:Gate inhibition's subsystem and realization are such as The managing caller equipment of caller management method any one of claim 1-7.
9. a kind of managing caller equipment, it is characterised in that the managing caller equipment includes:Memory, processor, communication bus And it is stored in the managing caller program on the memory:
The communication bus is used to realize the connection communication between processor and memory;
The processor is used to perform the managing caller program, to realize the visitor as any one of claim 1-7 The step of management method.
10. a kind of computer-readable recording medium, it is characterised in that visitor's pipe is stored with the computer-readable recording medium Program is managed, the managing caller as any one of claim 1-7 is realized when the managing caller program is executed by processor The step of method.
CN201710673536.3A 2017-08-08 2017-08-08 Caller management method, equipment, system and computer-readable recording medium Pending CN107730665A (en)

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CN109615757A (en) * 2019-02-27 2019-04-12 西安艾润物联网技术服务有限责任公司 Visitor's access control management method, system and storage medium
CN109785476A (en) * 2018-12-07 2019-05-21 深圳云天励飞技术有限公司 Welcome's management method, system, electronic equipment and storage medium
CN110084936A (en) * 2019-04-28 2019-08-02 广州佳都数据服务有限公司 Caller management method and device
CN110717605A (en) * 2019-10-10 2020-01-21 腾讯科技(深圳)有限公司 Access information processing method and device based on block chain
CN110853207A (en) * 2019-02-27 2020-02-28 西安艾润物联网技术服务有限责任公司 Hotel elevator visitor access authority management method and device and readable storage medium
CN111508118A (en) * 2020-04-07 2020-08-07 西安艾润物联网技术服务有限责任公司 Visitor management method, device, system and computer readable storage medium
CN111833507A (en) * 2020-07-10 2020-10-27 腾讯科技(深圳)有限公司 Visitor authentication method, device, equipment and computer readable storage medium
CN112907801A (en) * 2021-03-12 2021-06-04 珠海大横琴科技发展有限公司 Access control management method and device, electronic equipment and storage medium
CN113936371A (en) * 2021-09-18 2022-01-14 青岛海信智慧生活科技股份有限公司 Authority management method and device
CN114399864A (en) * 2021-12-22 2022-04-26 深圳华泓物联技术有限公司 Intelligent access control method and system
CN114550358A (en) * 2021-12-28 2022-05-27 广东飞企互联科技股份有限公司 Industry park management system and method based on big data
CN114745347A (en) * 2022-04-13 2022-07-12 北斗星通智联科技有限责任公司 Visitor registration management method and device
CN117912154A (en) * 2024-03-14 2024-04-19 深圳湾科技发展有限公司 Park operation management method, system and device thereof

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CN108629561A (en) * 2018-04-20 2018-10-09 深圳市证通电子股份有限公司 Caller management method, business system and storage medium
CN108682062A (en) * 2018-05-11 2018-10-19 星络科技有限公司 A kind of authentication system and method
CN109003372A (en) * 2018-08-19 2018-12-14 天津新泰基业电子股份有限公司 A kind of caller management method and system based on cloud
CN109377611A (en) * 2018-10-24 2019-02-22 平安科技(深圳)有限公司 Caller management method, system, computer equipment and storage medium based on bio-identification
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CN110084936A (en) * 2019-04-28 2019-08-02 广州佳都数据服务有限公司 Caller management method and device
CN110717605A (en) * 2019-10-10 2020-01-21 腾讯科技(深圳)有限公司 Access information processing method and device based on block chain
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CN111508118A (en) * 2020-04-07 2020-08-07 西安艾润物联网技术服务有限责任公司 Visitor management method, device, system and computer readable storage medium
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CN111833507A (en) * 2020-07-10 2020-10-27 腾讯科技(深圳)有限公司 Visitor authentication method, device, equipment and computer readable storage medium
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CN112907801A (en) * 2021-03-12 2021-06-04 珠海大横琴科技发展有限公司 Access control management method and device, electronic equipment and storage medium
CN113936371A (en) * 2021-09-18 2022-01-14 青岛海信智慧生活科技股份有限公司 Authority management method and device
CN114399864A (en) * 2021-12-22 2022-04-26 深圳华泓物联技术有限公司 Intelligent access control method and system
CN114550358A (en) * 2021-12-28 2022-05-27 广东飞企互联科技股份有限公司 Industry park management system and method based on big data
CN114745347A (en) * 2022-04-13 2022-07-12 北斗星通智联科技有限责任公司 Visitor registration management method and device
CN117912154A (en) * 2024-03-14 2024-04-19 深圳湾科技发展有限公司 Park operation management method, system and device thereof
CN117912154B (en) * 2024-03-14 2024-06-04 深圳湾科技发展有限公司 Park operation management method

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Application publication date: 20180223