CN107644311A - A kind of outstanding work item intelligent sequencing and display methods - Google Patents

A kind of outstanding work item intelligent sequencing and display methods Download PDF

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Publication number
CN107644311A
CN107644311A CN201610571185.0A CN201610571185A CN107644311A CN 107644311 A CN107644311 A CN 107644311A CN 201610571185 A CN201610571185 A CN 201610571185A CN 107644311 A CN107644311 A CN 107644311A
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CN
China
Prior art keywords
work item
outstanding work
priority
business rule
outstanding
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201610571185.0A
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Chinese (zh)
Inventor
缪小勇
李华盛
丁伟
朱惠
杨有胜
丁俊
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Shanghai Yu Woo Information Technology Co Ltd
Original Assignee
Shanghai Yu Woo Information Technology Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Shanghai Yu Woo Information Technology Co Ltd filed Critical Shanghai Yu Woo Information Technology Co Ltd
Priority to CN201610571185.0A priority Critical patent/CN107644311A/en
Publication of CN107644311A publication Critical patent/CN107644311A/en
Pending legal-status Critical Current

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Abstract

The invention discloses a kind of outstanding work item intelligent sequencing and display methods, the priority of all outstanding work items is recalculated according to the timing of the business rule of configuration;Periodic refreshing outstanding work item list, display is ranked up according to newest priority and generation time;To priority demarcation interval, the outstanding work item in different sections is distinguished using different colors.The present invention can realize the intelligent sequencing of outstanding work item, the outstanding work item for needing most priority treatment is come topmost, meet the needs of business processing, outstanding work item in different subregions is labeled with different colours, so that when handling outstanding work item, being capable of very clear, efficient identification mission priority.The present invention can effectively improve the operating efficiency and quality of the processing of outstanding work item.

Description

A kind of outstanding work item intelligent sequencing and display methods
Technical field
The present invention relates to Field of Office Automation, more particularly to a kind of multi-service rule that is based on to carry out intelligence to pending work item The method that can be sorted and show.
Background technology
At present, in many computer application systems, the mode using workflow technology (workflow) all be present, come The personnel that specific outstanding work item is distributed to and specified are realized, so as to realize that driving personnel complete the scene of specific works.But It is to be had a problem that in the application scenarios of reality:How highest priority is selected when the quantity of outstanding work item is very more Outstanding work item handled, current in general technological treatment is " to generate the time according to priority and outstanding work item Pending work item is carried out integrated ordered ":One priority is manually set to pending work item, arranged to pending work item When sequence is shown, it is ranked up according to priority from high to low, priority identical is then by the time sequencing of outstanding work item generation Display (generates time small preferential display).Scene is as follows:
Outstanding work item A priority is arranged to 50, and the generation time is 1 day 9 January in 2010:00;
Outstanding work item B priority is arranged to 90;The generation time is 4 days 10 January in 2010:00;
Outstanding work item C priority is arranged to 50, and the generation time is 4 days 8 January in 2010:00.
Then final outstanding work item display order on January 4 is:
1st, outstanding work item B;
2nd, outstanding work item A;
3rd, outstanding work item C.
But " it is integrated ordered to the progress of pending work item to generate the time according to priority and outstanding work item " method is present One shortcoming:Under real business processing scene, some outstanding work items as time goes by, the outstanding work item it is preferential Level is needed to be recalculated automatically according to business rule, and all outstanding work items are resequenced, and being easy to need to The outstanding work item of priority treatment is wanted to mention above priority treatment, such as scene is as follows:
Outstanding work item A priority is arranged to 50, and the generation time is 1 day 9 January in 2010:00;
Outstanding work item B priority is arranged to 90;The generation time is 4 days 10 January in 2010:00;
Outstanding work item C priority is arranged to 50, and the generation time is 4 days 8 January in 2010:00;
Business rule:If 24 hours after the generation of outstanding work item are untreated, priority is lifted up 25.
Then:The outstanding work item sequence of display on January 4th, 2010 is as follows:
1st, outstanding work item A (due to untreated more than 2 days, priority from 50 it is automatic on be adjusted to 100);
2nd, outstanding work item B;
3rd, outstanding work item C.
It is currently employed to generate the time to pending work item according to priority and outstanding work item it was found from example above Integrated ordered method is carried out, real business processing scene can not be applied to.
The content of the invention
In view of the above-mentioned problems, it is an object of the invention to provide a kind of outstanding work item intelligent sequencing and display methods, it is real The demand configuration generation business rule data now to be sorted for business to pending work item;According to business rule data timing again Calculate the numerical priority value of outstanding work item and be ranked up again;Priority codomain section according to belonging to different priorities, Outstanding work item shows different colors.
To reach above-mentioned purpose, embodiments of the invention adopt the following technical scheme that:
A kind of outstanding work item intelligent sequencing and display methods, including configuration phase and operation phase,
Configuration phase, specifically comprise the following steps:
Step 101, according to business demand, outstanding work item sequence business rule is determined in arrangement;
Step 102, configured to sorting out the outstanding work item come sequence business rule;Each business rule needs to match somebody with somebody The information put includes business rule coding, business rule title, business rule type, business rule define;
Step 103, the different business rules of configuration are saved in data bank service rule list;
Operation phase, specifically comprise the following steps:
Step 201, by timer start by set date outstanding work item priority re-computation program, all business are inquired Rule;Business rule is performed one by one, when performing business rule, all outstanding work items is judged whether to meet this one by one Bar business rule, it is adjusted if meeting business rule according to the numerical priority value adjustment logic of business rule configuration;
Step 202, by man-machine interaction mode, the outstanding work item list timing for being presented to user carries out automatic refreshing behaviour Make;
Step 203, by man-machine interaction mode, the outstanding work item data that the automatic refresh operation of previous step is obtained, Shown according to clooating sequence paging;
Step 204, according to the numerical priority value of outstanding work item, the outstanding work to being in different priorities value region Item shows different colors.
According to one aspect of the present invention, in step 101, the business rule includes:
1. untreated duration after being generated according to outstanding work item, increases the numerical priority value specified;
2. outstanding work item initiates user, the outstanding work item " is pressed " each time, increases the numerical priority value specified;
3. outstanding work item initiate user, by the outstanding work item carry out " top set " operation, the outstanding work item it is preferential Level needs to be adjusted to highest;
4. by after artificial hang-up " pause ", priority is no longer influenceed and changed the outstanding work item by other business rules.
According to one aspect of the present invention, in step 102, the business rule definition uses expression formula mode, different Business rule expression formula is different, and the time is generated more than n hours, the business of task priority raising m numerical value for outstanding work item Rule, its expression formula are described as:
“if((${curTime}-${crtTime})>N) then $ { priority }=$ { priority }+m ".
According to one aspect of the present invention, in step 201, the outstanding work Xiang Bucan that is got by user and handle With recalculating for priority.
According to one aspect of the present invention, in step 204, the outstanding work item that priority is more than 90 is shown it is red, The outstanding work item that priority is 75~90 shows the outstanding work item display blueness orange, priority is 60~75, priority Green is shown for less than 60 outstanding work item.
The advantages of present invention is implemented:
The present invention can be regular according to business demand configuration service, and based on the business rule of configuration to pending work item Priority carries out dynamic calculation and adjustment, so as to realize the intelligent sequencing of outstanding work item, will need most the pending of priority treatment Work item is come topmost, so as to meet the needs of business processing, by pressing numerical division subregion to priority, in difference The outstanding work item of subregion is labeled with different colours so that, can be very clear, efficient when handling outstanding work item Identification mission priority.For on the whole, by the use of this method, the operating efficiency that outstanding work item is handled is effectively increased With quality.
Brief description of the drawings
Technical scheme in order to illustrate the embodiments of the present invention more clearly, it will use below required in embodiment Accompanying drawing is briefly described, it should be apparent that, drawings in the following description are only some embodiments of the present invention, for ability For the those of ordinary skill of domain, on the premise of not paying creative work, it can also be obtained according to these accompanying drawings other attached Figure.
Fig. 1 is the flow chart of the configuration phase of the present invention.
Fig. 2 is the flow chart of the operation phase of the present invention.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is carried out clear, complete Site preparation describes, it is clear that described embodiment is only part of the embodiment of the present invention, rather than whole embodiments.It is based on Embodiment in the present invention, those of ordinary skill in the art are obtained every other under the premise of creative work is not made Embodiment, belong to the scope of protection of the invention.
Referring to Fig. 1, intelligent sequencing is carried out to pending work item based on multi-service rule which depict provided by the invention It is specific as follows with the configuration phase flow of display methods:
Step 101, according to business demand, outstanding work item sequence business rule is determined in arrangement.
The business rule supported at present includes but is not limited to following instance:
1st, untreated duration after being generated according to outstanding work item, increases the numerical priority value specified.
2nd, outstanding work item initiates user, " presses " the outstanding work item each time, increases the numerical priority value specified.
3rd, outstanding work item initiate user, by the outstanding work item carry out " top set " operation, the outstanding work item it is preferential Level needs to be adjusted to highest.
4th, by after artificial hang-up (pause), priority is no longer influenceed and changed the outstanding work item by other business rules.
Step 102, configured to sorting out the outstanding work item come sequence business rule.
The information that each business rule needs configure is as follows:
1st, business rule encodes;
2nd, business rule title;
3rd, business rule type;
4th, business rule defines.
Wherein, business rule definition uses expression formula mode, and different business rule expression formulas is different, for example, for treating Do work item and generate the time more than 24 hours, task priority improves 25 business rule, and its expression formula is described as:
“if((${curTime}-${crtTime})>24) then $ { priority }=$ { priority }+25 ".
Step 103, the different business rules of configuration are saved in data bank service rule list.
Referring to Fig. 2, intelligent sequencing is carried out to pending work item based on multi-service rule which depict provided by the invention It is specific as follows with the operation phase flow of display methods:
Step 201, timer start by set date " outstanding work item priority re-computation program " is passed through.The program can inquire All business rules.Business rule is performed one by one, when performing business rule, all outstanding work items can be sentenced one by one It is disconnected whether to meet this business rule, adjust logic according to the numerical priority value of business rule configuration if meeting business rule It is adjusted.
In above-mentioned steps, the outstanding work item got by user and handled is not involved in recalculating for priority.
Step 202, by man-machine interaction mode, the outstanding work item list timing for being presented to user carries out automatic refreshing behaviour Make.
Step 203, by man-machine interaction mode, the outstanding work item data that the automatic refresh operation of previous step is obtained, Shown according to clooating sequence paging.
Step 204, according to the numerical priority value of outstanding work item, the outstanding work to being in different priorities value region Item shows different colors.For example, for priority more than 90 outstanding work item show it is red, priority 75~90 it is pending Work item shows orange, and the outstanding work item of priority 60~75 display blueness, the outstanding work item less than priority 60 is shown Green.
The foregoing is only a specific embodiment of the invention, but protection scope of the present invention is not limited thereto, any Those skilled in the art is in technical scope disclosed by the invention, the change or replacement that can readily occur in, all should It is included within the scope of the present invention.
Therefore, protection scope of the present invention should be based on the protection scope of the described claims.

Claims (5)

1. a kind of outstanding work item intelligent sequencing and display methods, it is characterised in that including configuration phase and operation phase,
Configuration phase, specifically comprise the following steps:
Step 101, according to business demand, outstanding work item sequence business rule is determined in arrangement;
Step 102, configured to sorting out the outstanding work item come sequence business rule;Each business rule needs what is configured Information includes business rule coding, business rule title, business rule type, business rule define;
Step 103, the different business rules of configuration are saved in data bank service rule list;
Operation phase, specifically comprise the following steps:
Step 201, by timer start by set date outstanding work item priority re-computation program, all business rule are inquired Then;Business rule is performed one by one, when performing business rule, all outstanding work items is judged whether to meet this one by one Business rule, it is adjusted if meeting business rule according to the numerical priority value adjustment logic of business rule configuration;
Step 202, by man-machine interaction mode, the outstanding work item list timing for being presented to user carries out automatic refresh operation;
Step 203, by man-machine interaction mode, the outstanding work item data that the automatic refresh operation of previous step is obtained, according to Clooating sequence paging is shown;
Step 204, according to the numerical priority value of outstanding work item, the outstanding work item for being in different priorities value region is shown Show different colors.
2. outstanding work item intelligent sequencing according to claim 1 and display methods, it is characterised in that in step 101, institute Stating business rule includes:
1. untreated duration after being generated according to outstanding work item, increases the numerical priority value specified;
2. outstanding work item initiates user, the outstanding work item " is pressed " each time, increases the numerical priority value specified;
3. outstanding work item initiates user, the outstanding work item is subjected to " top set " operation, the priority of the outstanding work item needs It is adjusted to highest;
4. by after artificial hang-up " pause ", priority is no longer influenceed and changed the outstanding work item by other business rules.
3. outstanding work item intelligent sequencing according to claim 1 and display methods, it is characterised in that in step 102, institute State business rule definition and use expression formula mode, different business rule expression formulas is different, and the time is generated for outstanding work item More than n hours, task priority improves the business rule of m numerical value, and its expression formula is described as:
“if((${curTime}-${crtTime})>N) then $ { priority }=$ { priority }+m ".
4. outstanding work item intelligent sequencing according to claim 1 and display methods, it is characterised in that in step 201, The outstanding work item got and handled by user is not involved in recalculating for priority.
5. outstanding work item intelligent sequencing according to claim 1 and display methods, it is characterised in that, will in step 204 The outstanding work item display that priority is more than 90 is red, and the outstanding work item that priority is 75~90 shows orange, priority Blueness is shown for 60~75 outstanding work item, the outstanding work item display green that priority is less than 60.
CN201610571185.0A 2016-07-20 2016-07-20 A kind of outstanding work item intelligent sequencing and display methods Pending CN107644311A (en)

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Application Number Priority Date Filing Date Title
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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109871993A (en) * 2019-01-31 2019-06-11 上海天好电子商务股份有限公司 The pending function optimization method of government system and terminal based on banker's algorithm
WO2019179328A1 (en) * 2018-03-22 2019-09-26 阿里巴巴集团控股有限公司 Work item management method and device

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CN101742394A (en) * 2008-11-17 2010-06-16 ***通信集团公司 Electronic work order priority level adjustment method and electronic work order executing method and device
CN102163302A (en) * 2010-02-24 2011-08-24 北大方正集团有限公司 Link task processing method and device
CN103699576A (en) * 2013-11-29 2014-04-02 百度在线网络技术(北京)有限公司 Method and device used for providing searching results
US8924981B1 (en) * 2010-11-12 2014-12-30 Teradat US, Inc. Calculating priority indicators for requests in a queue
CN104407827A (en) * 2014-10-31 2015-03-11 广东欧珀移动通信有限公司 Method for displaying messages in notification bar and mobile terminal
CN104731649A (en) * 2015-04-21 2015-06-24 中国建设银行股份有限公司 Multi-task processing method and multi-task processing device

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101742394A (en) * 2008-11-17 2010-06-16 ***通信集团公司 Electronic work order priority level adjustment method and electronic work order executing method and device
CN102163302A (en) * 2010-02-24 2011-08-24 北大方正集团有限公司 Link task processing method and device
US8924981B1 (en) * 2010-11-12 2014-12-30 Teradat US, Inc. Calculating priority indicators for requests in a queue
CN103699576A (en) * 2013-11-29 2014-04-02 百度在线网络技术(北京)有限公司 Method and device used for providing searching results
CN104407827A (en) * 2014-10-31 2015-03-11 广东欧珀移动通信有限公司 Method for displaying messages in notification bar and mobile terminal
CN104731649A (en) * 2015-04-21 2015-06-24 中国建设银行股份有限公司 Multi-task processing method and multi-task processing device

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2019179328A1 (en) * 2018-03-22 2019-09-26 阿里巴巴集团控股有限公司 Work item management method and device
CN109871993A (en) * 2019-01-31 2019-06-11 上海天好电子商务股份有限公司 The pending function optimization method of government system and terminal based on banker's algorithm

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