CN107636545A

CN107636545A - Equipment maintenance and management system, plant maintenance device and program

Info

Publication number: CN107636545A
Application number: CN201580080806.9A
Authority: CN
Inventors: 川崎仁; 田畠广泰; 浮穴朋兴; 吉田刚; 川野裕希
Original assignee: Mitsubishi Electric Corp; Mitsubishi Electric Building Techno Service Co Ltd
Current assignee: Mitsubishi Corp
Priority date: 2015-06-10
Filing date: 2015-06-10
Publication date: 2018-01-26
Also published as: WO2016199251A1; JPWO2016199251A1; TW201710811A

Abstract

, can be in attendant to reliably execution is wished in attendant to the processing performed off field off field when performing the maintenance being made up of multiple processing to equipment.Have：Safeguard and perform control unit (52), it carries out execution control to the maintenance being made up of multiple processing；Attendant's test section (54), its detection attendant, which shows up, safeguards the situation of building equipment (4)；And maintenance request receiving unit (51), it accepts maintenance request, the maintenance request is set with whether the execution sequence of the processing sent from maintenance management server and the attendant of each processing need to show up, safeguard and perform control unit (52) when being safeguarded according to execution sequence execution, when performing the processing for needing to show up, attendant's test section (54) is not confirmed in the case that attendant shows up, make the processing be in it is standby in, confirm show up after just start to perform the processing.

Description

Equipment maintenance and management system, plant maintenance device and program

Technical field

The present invention relates to equipment maintenance and management system, plant maintenance device and program, more particularly to perform to enter from a distance Capable maintenance.

Background technology

The maintenance of building equipment under normal circumstances by attendant go to live (building) and to safeguarding that object-based device is carried out Upkeep operation, but according to the content of maintenance, attendant does not go to scene and carried out from central monitoring position via networks such as internets Safeguard that the situation of (remote maintenance) is quite a few.

Specifically, the processing for describing and having maintenance is sent from central monitoring position to the building equipment attending device for being arranged at building The maintenance request of content, the execution sequence respectively handled.Building equipment attending device is according to the execution sequence described in maintenance request Each processing is implemented to equipment, so as to be safeguarded.As the maintenance of such remote maintenance can be carried out, such as have based on diagnosis The confirming operation of program etc., function test, software renewal, accumulate in collection of the daily record of machine etc..

Prior art literature

Patent document

Patent document 1：Japanese Unexamined Patent Publication 2008-265926 publications

Patent document 2：Japanese Unexamined Patent Publication 2002-060154 publications

Patent document 3：Japanese Unexamined Patent Publication 2011-088711 publications

Patent document 4：Japanese Unexamined Patent Publication 2009-215001 publications

Patent document 5：Japanese Unexamined Patent Publication 2008-273730 publications

Patent document 6：Japanese Unexamined Patent Publication 2007-238202 publications

Patent document 7：Japanese Unexamined Patent Publication 2014-002624 publications

Patent document 8：Japanese Unexamined Patent Publication 2010-024024 publications

The content of the invention

The invention problem to be solved

But such as carry out software renewal confirmation, executory processing of the maintenance comprising software version stopping, more Newly, system such as restarts at the processing that should be performed for involving multiple projects.These processing all need not be manual by attendant Carry out, can be performed from distant place via network.

However, if it is considered that the situation of processing can not be performed normally, then such processing of restarting of such as system is also deposited In preferred attendant to scene so that the abnormal processing can be tackled at once.

The first object of the present invention is, when performing the maintenance being made up of multiple processing to equipment, can safeguard people Member to off field reliably perform hope in attendant to the processing performed off field.

Also, the second purpose is, there is provided the method for the situation that detection attendant shows up.

Means for solving the problems

The equipment maintenance and management system of the present invention has：Maintenance management server, it is arranged on central monitoring position；And equipment Attending device, its maintenance request of basis from the maintenance management server are described to set to safeguarding that object-based device is safeguarded Standby attending device has：Safeguard and perform solicited message acquisition unit, it, which is obtained, safeguards execution solicited message, and the acquirement, which is safeguarded, to be performed Solicited message includes the execution sequence of the processing and the expression attendant each handled in the maintenance being made up of multiple processing It is no need show up whether information；Control unit, it is when execution is safeguarded, according to the setting content for safeguarding execution solicited message Control the execution of each processing；Execution unit is handled, it performs the processing indicated by described control unit；And attendant's detection Unit, it detects attendant and shown up the situation of maintenance, described when performing the processing for needing attendant to show up to safeguard people In the case that member's detection unit does not detect attendant, described control unit makes the execution of the processing standby.

Also, the equipment maintenance and management system has the portable terminal device carried by attendant, the plant maintenance device With the development situation notification unit notified the development situation of maintenance to the maintenance management server, the maintenance management clothes Business utensil has information provider unit, and the information provider unit will include the progress shape of the maintenance notified from the plant maintenance device Condition and be performed the maintenance facility identification information including development situation information be supplied to the portable terminal device.

Also, the development situation notification unit only notifies the development situation of maintenance to institute in the state change of processing State maintenance management server.

Also, the equipment maintenance and management system has standby middle list generation unit, the standby middle list generation unit root According to the development situation of the maintenance notified by the development situation notification unit, generation is performed the dimension during processing is in standby The list of the facility of shield provides meeting in the facility that unit will include with standby middle list as standby middle list, described information The development situation information that the facility of rated condition is relevant is supplied to the portable terminal device.

Also, described information provides unit and puies forward the relevant development situation information of the facility specified with the manager by safeguarding Supply the portable terminal device.

Also, in the case where facility is registered in into standby middle list according to the order in standby, described information provides single Member will be supplied to described portable with upper n-th of the standby middle position list relevant development situation information of (n is natural number) facility Terminal.

Also, the equipment maintenance and management system has facilities information memory cell, the facilities information memory cell store to The facilities information including identification information and positional information comprising facility, the portable terminal device have less：Location unit；And work as Front position notification unit, it notifies the current location of this terminal to provide unit to the maintenance management server, described information The position relationship of the facility included according to standby middle list and the portable terminal device, will with away from the portable terminal device in certain distance Facility or the relevant development situation information of (n is natural number) facility provides n-th from the facility close to the portable terminal device To the portable terminal device.

Also, the portable terminal device has：Location unit；And current location notification unit, it is by the current of this terminal Position informing gives the maintenance management server, and described information offer unit will have described current from the portable terminal device The notice of position informing unit is considered as the transmission request of development situation information and development situation information is supplied into the portable terminal device.

Also, the plant maintenance device has：Show up notification unit, it is detected in attendant's detection unit When attendant has shown up, the situation that attendant has been shown up is notified to the other equipment attending device for forming same group；With And request notification unit, its according to described in show up notification unit notice and be responded the feelings of the request of showing up of attendant Under condition, notify attendant is requested to show up.

Also, attendant's detection unit passes through defeated based on the machine set from the facility for being performed maintenance The certification of the authentication information entered, detection attendant show up the situation of maintenance.

Also, attendant's detection unit is performed the facility of maintenance by being brought into based on attendant The certification of the authentication information recorded in the special storage device of attendant, detection attendant show up the situation of maintenance.

Also, the equipment maintenance and management system has the portable terminal device carried by attendant, the plant maintenance device With authentication information notification unit, the authentication information notification unit by the authentication information of the present apparatus notify to described in being connected just Terminal is taken, the portable terminal device has certification request unit, and the certification request unit from the plant maintenance device by will lead to The authentication information for the plant maintenance device known is sent to the maintenance management server and asks certification, the maintenance management clothes Business utensil has attendant's authentication unit, and attendant's authentication unit is based on setting described in being sent from the portable terminal device After the authentication information of standby attending device is authenticated, attendant's detection confirmation is sent to the plant maintenance device, institute State attendant's detection unit and detect confirmation by receiving attendant from the maintenance management server to detect maintenance Personnel show up the situation of maintenance.

Also, the portable terminal device has：Location unit；And current location notification unit, it is by the current of this terminal Position informing gives the maintenance management server, and the maintenance management server has：Device information storage unit, it stores institute State the positional information of equipment；And attendant's detection notice unit, it is by current to being notified from the portable terminal device Position detects that the portable terminal device is located at the rule of the arbitrary equipment compared with the positional information of each equipment In the case of in set a distance, notice carries out the plant maintenance device detection attendant of the maintenance of the equipment, the maintenance Personnel's detection unit detects attendant and shown up according to the notice of the detection attendant from the maintenance management server The situation of maintenance.

The present invention plant maintenance device the equipment for being arranged at facility is safeguarded, wherein, the plant maintenance device tool Have：Safeguard and perform solicited message acquisition unit, it, which is obtained, safeguards execution solicited message, and the maintenance performs solicited message and included by more Whether the execution sequence of the processing and the expression attendant each handled need whether to show up in the maintenance that individual processing is formed Information；Control unit, it controls holding for each processing when execution is safeguarded, according to the setting content for performing solicited message is safeguarded OK；Execution unit is handled, it performs the processing indicated by described control unit；And attendant's detection unit, it detects dimension Shield personnel show up the situation of maintenance, and when performing the processing for needing attendant to show up, attendant's detection unit does not have In the case of detecting attendant, described control unit makes the execution of the processing standby.

The program of the present invention is used in the computer that the equipment for being arranged at facility is safeguarded as following unit hair Wave function：Safeguard and perform solicited message acquisition unit, it, which is obtained, safeguards execution solicited message, and the maintenance performs solicited message and included Handle whether the execution sequence of the processing and the expression attendant each handled in the maintenance formed need what is shown up by multiple Whether information；Control unit, it controls each processing when execution is safeguarded, according to the setting content for performing solicited message is safeguarded Perform；Execution unit is handled, it performs the processing indicated by described control unit；And attendant's detection unit, it is detected Attendant shows up the situation of maintenance, and when performing the processing for needing attendant to show up, attendant's detection unit does not have In the case of detecting attendant, described control unit makes the execution of the processing standby.

Invention effect

, can be in attendant to off field when performing the maintenance being made up of multiple processing to equipment according to the present invention Reliably perform and wish in attendant to the processing performed off field.

Also, due to development situation information is supplied into portable terminal device, therefore, attendant will appreciate that the progress of maintenance Situation.

Further, it is possible to the development situation of maintenance notified only in the state change of processing to give maintenance management server.

Further, it is possible to the progress shape that the facility for meeting rated condition in the facility that will only be included with standby middle list is relevant Condition information is supplied to portable terminal device.

Further, it is possible to send development situation information from the lateral maintenance management server request of portable terminal device.

Further, it is possible to without using maintenance management server and by belonging to the information between same group of plant maintenance device Exchange to notify attendant to need to show up.

Further, it is possible to by using the machine for being arranged at equipment and use the information of the knowledge based on attendant so Two factor authentication and detect the situation that attendant shows up.

Further, it is possible to by bringing the special storage device of attendant into by attendant and use is stored in the storage Two factor authentication as authentication information in device and detect the situation that attendant shows up.

Shown up the situation of maintenance further, it is possible to detect attendant according to the position relationship of portable terminal device and each equipment.

Brief description of the drawings

Fig. 1 is the overall structure figure for an embodiment for showing the equipment maintenance and management system of the present invention.

Fig. 2 is the hardware structure diagram of the building equipment attending device of embodiment 1.

Fig. 3 is the mount structure figure of the building equipment attending device of embodiment 1.

Fig. 4 is the maintenance request information stored in the maintenance request storage part of the building equipment attending device of embodiment 1 Data structure the figure of one.

Fig. 5 is the mount structure figure for the system that central monitoring position side is arranged in embodiment 1.

Fig. 6 is that the maintenance request for showing embodiment 1 performs the flow chart of processing.

Fig. 7 is the mount structure figure of the system of central monitoring position side in embodiment 2.

Fig. 8 is shown in embodiment 2 to the flow chart of the basic handling flow before maintenance PC offer information.

Fig. 9 is the figure of one for showing the network structure of the groups of building equipment attending device of shape in embodiment 3.

Figure 10 is the mount structure figure of the building equipment attending device of embodiment 3.

Figure 11 is the flow chart for the collaborative process for showing embodiment 3.

Figure 12 is the mount structure figure of the building equipment attending device of embodiment 5.

Figure 13 is the mount structure figure for the system that central monitoring position side is arranged in embodiment 5.

Figure 14 is the mount structure figure for the system that central monitoring position side is arranged in embodiment 6.

Embodiment

Hereinafter, the preferred embodiment of the present invention is illustrated with reference to the accompanying drawings.

Embodiment 1

Fig. 1 is the overall structure figure for an embodiment for showing the equipment maintenance and management system of the present invention.Show in Fig. 1 Go out the network 3 by structures such as internets of central monitoring position 1, building 2, connection monitoring center 1 and building 2.It is built with building 2 Following system：As safeguard 1 of object or multiple building equipments 4 and according to the maintenance request from central monitoring position 1 come The building equipment attending device 50 for performing the maintenance of building equipment 4 is connected with the device network 5 in building 2.On the other hand, supervising Depending on being built with following system in center 1：Safeguard that building are set for safeguarding the maintenance management server 20 of service and making requests on Standby 4 or confirm that the managers of the maintenance services such as maintenance progress etc. uses 1 or multiple management terminals 10 with central monitoring position 1 Dedicated network 6 connect.In addition, in conclusion has the building 2 of maintenance contract, as long as structure includes building equipment attending device 50 Peer system, therefore only illustrate 1 building 2.

Fig. 2 is the hardware structure of computer figure for the building equipment attending device 50 to form present embodiment.In this implementation The hardware knot that the computer of formation building equipment attending device 50 can be general as existing for the pasts such as personal computer in mode Structure is realized.That is, computer is configured to CPU 81, ROM82, RAM 83, hard disk drive (HDD) 84, connection as shown in Figure 2 The external network controller 85 of external network 3, the internal network controller 86 for connecting device network 5, connection by attendant with The maintenance entered is connected with PC connector 87 with internal bus 88.Also, can also be also by IOC 99 and inside Bus 88 connects, so that attendant or building management people etc. can operate, the IOC 99 connects conduct respectively The mouse 89 and keyboard 90 of input block and the display 98 as display device.

Fig. 3 is the mount structure figure of the building equipment attending device 50 of present embodiment.In addition, it is not used for present embodiment The structural element of explanation omitted from Fig. 3.The building equipment attending device 50 of present embodiment has：Maintenance request receiving unit 51st, safeguard perform control unit 52, processing execution unit 53, attendant's test section 54, notification unit 55, maintenance request storage part 57 with And result storage part 58.Maintenance request receiving unit 51 accepts the maintenance sent from maintenance management server 20 via network 3 please Ask and be registered in maintenance request storage part 57.

But the maintenance that the building equipment attending device 50 of present embodiment performs is performed by performing multiple processing 's.Details repeats after holding, and maintenance management server 20 asks to safeguard building equipment 4 by sending maintenance request information, But the execution sequence of multiple processing is set with the maintenance request information, therefore, safeguards that perform control unit 52 asks according to maintenance Seek the setting content of information and control the execution of each processing.Processing execution unit 53 performs performs what control unit 52 indicated by safeguarding Reason.The situation that attendant's test section 54 is connected by detecting the maintenance that attendant carries with PC 7 with connector 87, confirms Attendant shows up the situation of maintenance.Notification unit 55 passes through comprising being existed according to maintenance request and the implementing result of the maintenance performed Interior execution result information is sent to maintenance management server 20 via network 3, so as to which the implementing result of maintenance is notified to position In manager of central monitoring position 1 etc..Execution result information is stored with result storage part 58.

Fig. 4 is the data structure of the maintenance request information stored in the maintenance request storage part 57 for show present embodiment The figure of one.Include execution sequence, processing ID in maintenance request information, handle name, whether need attendant and ginseng Several projects.As described above, the maintenance performed in the present embodiment is performed by performing multiple processing.Performing The order for the processing to be performed is set in order.In addition, for convenience of explanation, figure 4 illustrates to perform processing in order The example for the execution sequence that mode is set, but not limited to this, can be to carry out various performing control so as to safeguard and perform control unit 52 Mode set execution sequence, such as carry out simultaneously or terminate correspondingly to make present treatment also to force to terminate with other processing.Processing ID is the identification information for identifying the processing that perform.Processing name is that processing ID letter is represented with title for convenience Breath.Also, whether need attendant whether is needed in the execution for representing to manage in this place as feature in the present embodiment Want attendant to show up, that is, represent whether attendant need to show up whether information.Parameter is required when performing the processing Parameter information.For example, the building equipment address illustrated in Fig. 4 is the information for determining the building equipment 4 for implementing the processing, Figure 4 illustrates the example for being set with global ip address.In addition, in the case where being set with private ip address to building equipment 4, Parameter can also be made to include the building identification information for determining building, determined by building identification information and the group of private ip address Building equipment 4.Also, in the case where file forwards such handle, it is shown as forwarding which file is such to determine to turn The information setting of hair obj ect file has the example of filename.In addition, though omitting in Fig. 4, but in addition opened again in processing Time-out time is set in the case of dynamic, or setting determines notice to maintenance management server 20 in the case of completion report Information of information category etc..

Each structural element 51~55 in building equipment attending device 50 is by forming the meter of building equipment attending device 50 Coordination between calculation machine and the program acted in the CPU 81 for being equipped on computer is realized.Also, each storage part 57, 58 are realized by the HDD 84 for being equipped on building equipment attending device 50.Or can also via Web vector graphic RAM 83 or Memory cell positioned at outside.

Fig. 5 is the mount structure figure of the system for being arranged on central monitoring position 1 of present embodiment.In addition, it is not used for this implementation The structural element of the explanation of mode omits from Fig. 5.Management terminal 10 can also be as shown in Figure 2 hardware configuration like that by PC etc. General computer is realized.Yet it is not desirable to connector 87.There is management terminal 10 maintenance request establishment portion 11 and result to show Show portion 12.Maintenance request establishment portion 11 creates according to the operation of manager, edits maintenance request (information), is registered in maintenance pipe In the maintenance request storage part 22 for managing server 20.As a result display part 12 is taken by making the displays such as display be accumulated in maintenance management Be engaged in device 20 result storage part 23 in maintenance implementing result and manager is read.Maintenance request establishment portion 11 and result show Show that portion 12 is moved by the coordination between the program that forms the computer of management terminal 10 and acted in the CPU for be equipped on computer Make to realize.

Maintenance management server 20 can be as shown in Figure 2 hardware configuration like that by general server computer Lai real It is existing.Yet it is not desirable to connector 87.Maintenance management server 20, which has, safeguards execution request unit 21, maintenance request storage part 22 And result storage part 23.When maintenance request information is registered in into maintenance request storage part 22 from management terminal 10, maintenance is held Row request unit 21 by the maintenance request information by being sent to the building equipment attending device 50 to carry out maintenance request.Also, When result (execution result information) for receiving to be performed according to maintenance request, it is registered in result storage part 23.Safeguard and perform Request unit 21 is by forming the server computer of maintenance management server 20 with being moved in the CPU for be equipped on server computer Coordination between the program of work is realized.Each storage part 22,23 is by the HDD that is equipped on maintenance management server 20 Lai real It is existing.Or can also be via Web vector graphic RAM or the memory cell positioned at outside.

Also, the program used in the present embodiment is provided by communication unit, naturally it is also possible to be stored in CD-ROM or There is provided in the computer-readable recording medium such as USB storage.The program provided from communication unit or recording medium is pacified Loaded on computer, the CPU of computer realizes various processing by configuration processor successively.

Then, the action to present embodiment illustrates.First, the building equipment to building 2 from central monitoring position 1 is illustrated Attending device 50 carries out the processing before maintenance request.

As described above, when the maintenance request information created by manager is registered in maintenance request by maintenance request establishment portion 11 During storage part 22, safeguard and perform building equipment address of the request unit 21 with reference to the parameter included in maintenance request information, it is determined that simultaneously Send the building equipment attending device 50 being arranged at the identical building 2 of the building equipment 4.It is assumed here that believe in maintenance request Breath is registered in the opportunity of maintenance request storage part 22, is sent to according to the parameter included in maintenance request information and determines simultaneously Building equipment attending device 50, but can also send scheduling according to set in advance and send to each building equipment attending device 50 Maintenance request information.

In building equipment attending device 50, maintenance request receiving unit 51 is accepting the maintenance that is sent from central monitoring position 1 When solicited message is as maintenance request, it is registered in maintenance request storage part 57.Then, safeguard and perform control unit 52 according to being stepped on The content of the maintenance request information of note, execution control is carried out to each processing included in the maintenance asked.In addition, that safeguards holds Row opportunity can be specified when maintenance request information is registered in maintenance request storage part 57 or by maintenance request information Opportunity.For example, if comprising the maintenance restarted such obstruction business and persistently carried out for needing building equipment 4, then It can start to safeguard in the specified time of the time of having a rest such as dinner hour or day off.Transmission opportunity on maintenance request information With the execution opportunity of the maintenance based on maintenance request information, as long as making maintenance management server 20 and building equipment attending device 50 Collaboratively act in defined date-time and safeguarded with that can start to perform.

Also, figure 5 illustrates the setting of the maintenance request information during maintenance for the software upgrading for carrying out building equipment 4 Example.Carry out the long-range dimension that the maintenance of software upgrading is substantially just able to carry out merely with the processing for not needing attendant to show up Shield.According to the setting example, safeguard that perform control unit 52 performs following processing in order.I.e., first, confirm to safeguard object building (the IP address of equipment 4：123.456.7.8 the version of Current software), in the file that will together be sent with maintenance request information (v2.0.0.zip) it is transmitted to after building equipment 4, by the processing performed in building equipment 4 (including control, monitoring etc.) It is wholly off.Then, restarted after it have updated the software of building equipment 4.Then, the version of software is being reaffirmed To confirm after updating normal termination, reporting software renewal has been completed.

Hereinafter, using the flow chart shown in Fig. 6, illustrate safeguarding due to having reached execution time Start Date of maintenance Perform control unit 52 it is leading under the maintenance request that performs of maintenance request information according to Fig. 5 perform processing.

Safeguard perform control unit 52 from maintenance request storage part 57 be sequentially read out also according to execution sequence execution by Processing (the step 110) for the processing that maintenance request is specified.

Then, safeguard and perform whether control unit 52 needs the setting value of attendant with reference to read-out processing.Do not having Be set to need attendant show up in the case of (being no in step 120), safeguard perform control unit 52 by instruction processing holds Row portion 53 and perform the processing (step 140).In the case where handling normal termination (being yes in step 150), maintenance performs control Processing ending message including processing of the generation of portion 52 processed comprising normal termination, time Close Date etc., is registered in result storage (step 160) in portion 58.How, if the processing terminated is not final processing (being " completion report " according to Fig. 5) (step It is no in 170), then return to step 110.Setting example according to Fig. 5, the confirmation 1 of the version of execution sequence 1,2 and file turn Each processing of hair is the processing that attendant can not have to show up, and therefore, safeguards that performing control unit 52 automatically carries out at these Reason.

On the other hand, in the case of no normal termination (being no in step 150), be considered as generate mistake generation include Error message including the wrong content, generation date-time, is registered in (step 190) in result storage part 58.In mistake In the case of caused, to be considered as can not constantly perform processing, and notification unit 55 is according to from safeguarding the instruction that performs control unit 52 And notify to give central monitoring position (step 180) using the error message being registered in result storage part 58 as the result of processing.

According to the setting example of maintenance request information, the processing of the 3rd " processing stop " that should be performed is configured to need Attendant shows up.(being yes in step 120) in this case, safeguard that performing control unit 52 confirms that attendant's test section 54 is It is no to detect attendant.But in the present embodiment, to carry when attendant is reached as the building 2 at scene Maintenance be connected with PC 7 with connector 87 premised on.Attendant's test section 54 is by detecting that maintenance is set with PC 7 with building Standby attending device 50 connects and is considered as attendant and shows up.

During it can not confirm that attendant shows up (being no in step 130), safeguard that performing control unit 52 does not start to hold Row processing stop processing and it is standby.Also, just start to perform processing execution unit 53 after being able to confirm that attendant shows up Handle the processing (step 140) stopped.Processing after step 140 is as described above, therefore omitting the description.

Because the processing of execution sequence 4,5 is also configured to need attendant to show up (being yes in step 120), therefore only To be handled in the same manner as the processing of " processing stops ".The processing of subsequent execution sequence 6,7 is not configured to need Show up (being no in step 120), therefore whether shown up with attendant and independently automatically carry out the processing (step 140). That is, at the end of the processing of execution sequence 3~5, attendant can exit from building 2.

As described above, when the processing included in safeguarding all terminates (being yes in step 170), notification unit 55 is according to registration Processing ending message or error message in result storage part 58 and generate and send execution result information, thus, will tie up The implementing result of shield notifies to give (the step 180) of maintenance management server 20.

In addition, include time implementation date safeguarded, IP in the execution result information for being sent to maintenance management server 20 Address or sequence number etc. safeguard the identification information of object building equipment 4, safeguard implementing result (normal termination, abnormal ending/mistake Code), return value corresponding with the content of maintenance request (if software upgrading then be renewal after version name, if diagnosis journey The execution of sequence is then URL for recording resultful file etc.).

In maintenance management server 20, when maintenance execution request unit 21 sends the maintenance performed according to maintenance request Result when, the implementing result received is registered in result storage part 23.

Thus, the result display part 12 in management terminal 10 safeguards display display according to operation instruction of manager etc. Implementing result etc. and manager is read.

Remote maintenance substantially may not be needed attendant and show up, but also be occasionally wanted in view of the situation of contingency .According to present embodiment, it can set whether attendant needs to show up according to each processing, therefore on wishing tieing up Shield personnel to the processing performed off field, can reliably perform maintenance in the state of attendant shows up.

But in the maintenance request execution processing of present embodiment, if needing processing that attendant shows up Perform and detect that attendant shows up when starting, then safeguard that performing control unit 52 performs the processing (be in step 130 yes, 140). But after the execution of processing starts, in the case where for example restarting processing (processing ID=p5), in building equipment Whether 4 restart start time and shown up it would be better to say that being normally carried out restarting the finish time attendant at least handled .Therefore, attendant's test section 54 (is being able to confirm that attendant arrives for example when detecting maintenance PC7 connection During field) detection signal is exported all the time, the notice of control unit 52 is performed in the state for detecting attendant to maintenance all the time.Such as What, during the output of the detection signal from attendant's test section 54 is able to confirm that, safeguards that performing control unit 52 continues Ground, which performs, needs the processing that attendant shows up.If the output of detection signal can not be confirmed in the execution of processing, also may be used With the execution of control process, the midway such as managed in this place be transferred to holding state or in order to be not transfer to next processing and at this Processing is transferred to holding state etc. before terminating.

Also, in the present embodiment, the implementing result of maintenance is notified in the finish time of maintenance to take to maintenance management Business device 20.But it is also possible to whenever terminating to perform the processing included in maintenance, that is, notify the development situation safeguarded.

Also, in the present embodiment, in the main body of notification unit 55 of building equipment attending device 50 with maintenance management service Device 20 connects and sends execution result information, but maintenance management server 20 can also be with the building equipment that carries out maintenance request Attending device 50 connects and collects execution result information.

According to present embodiment, in the remote maintenance for not needing attendant, even if on not passed through by attendant Handwork is implemented also to be intended to the processing (processing ID=p3, p4, p5) that attendant shows up, can be in attendant to off field Perform.In this case, on can be automatically carried out in building equipment attending device 50 processing (processing ID=p1, P2), can be completed in advance before attendant reaches.Thus, it is possible to the efficiency of expected maintenance service improves, the fortune of attendant Change into this reduction, customer equipment unavailable time shortening.

On the other hand, needing attendant to go in the maintenance (on-site maintenance) that live (building 2) are implemented, building can be made Space plant maintenance device 50 automatically carries out the processing for not needing the handwork of attendant.Although on-site maintenance needs to safeguard Personnel can be reduced to the chance of field maintenance to on-site visit, therefore can reduce homework burden.

Moreover it also provides following function：The processing for notifying to need to show up to attendant is completed, and hereafter need not Show up.For example, at the time of the processing for needing to show up is completed, building equipment attending device 50 is in the maintenance connected with PC's 7 Picture shows the message such as " hereafter need not show up " or " can go next scene/return ".Or embodiment 2 as be described hereinafter It is shown, in the case that maintenance management server 20 receives processing ending message at the end of the processing, maintenance management server 20 pairs are safeguarded that smart phone carried with PC 7 or attendant etc. sends message.

Also, following function can also be provided：The processing that need not show up is accompanied during the processing shown up is needed In the case of, notify the content to attendant.For example, maintenance PC 7 is shown " can not also show up at once ", or to dimension Smart phone that shield personnel carry etc. sends identical message.Also, the execution time of processing, Huo Zhe can also be predetermined Message such as " can not shown up at 00 points " is shown in the case of can speculating.

Also, with the building equipment attending device 50 of present embodiment with the maintenance from maintenance management server 20 The mode that maintenance is just performed after request is illustrated, but as long as being the maintenance for the process content for example regularly safeguarded or fixed Deng then by internally keeping the maintenance request information of the maintenance, even if there be no the request from maintenance management server 20 Also maintenance can be executed separately.

Embodiment 2

The building equipment attending device 50 of above-mentioned embodiment 1 will terminate letter according to the processing obtained at the end of processing The execution result information for ceasing (or error message) and generating is notified to maintenance management server 20 as implementing result is safeguarded. The building equipment attending device 50 of present embodiment is in each processing for being not only to safeguard implementing result and be included in safeguarding At the end of execution, the development situation safeguarded is notified immediately.

The hardware configuration and mount structure of the building equipment attending device 50 of present embodiment can be identical with embodiment 1, But the notification unit 55 of present embodiment is also as the progress shape notified the development situation of maintenance to maintenance management server 20 Condition notification unit plays function.

Fig. 7 is the mount structure figure of system associated with central monitoring position 1 and portable terminal device 9 in the present embodiment.In addition, Pair assign and identical label and to omit the description with the identical structural element of embodiment 1.Also, management terminal 10 and maintenance management The hardware configuration of server 20 can be identical with embodiment 1.Also, figure 7 illustrates via mobile telephone network 8 and with maintenance The portable terminal device 9 that management server 20 is communicated.In the present embodiment, smart mobile phone is assumed as portable terminal device 9.Separately Outside, maintenance PC 7 can also be also used as portable terminal device 9.Portable terminal device 9 is with safeguarding with PC 7 together by each attendant Taken out from central monitoring position 1.Due to can be with the identical structure of portable terminal device 9, therefore only illustrate 1 in the figure 7.

The maintenance management server 20 of present embodiment is in addition to the structure of embodiment 1, also with standby middle list Generating unit 24, information offer portion 25, current location obtaining section 26, building equipment information storage part 27, development situation storage part 28 And standby middle list storage part 29.The maintenance of present embodiment performs request unit 21 and received from building equipment attending device During the development situation of the maintenance of 50 notices, it is registered in development situation storage part 28.

The building equipment for being registered with building 2, being arranged at the building 2 is preset in building equipment information storage part 27 Attending device 50 and the relevant information of building equipment 4.Specifically, the packet identification information containing building (ID) of building 2, building Title, the address of building, positional information (latitude and longitude information), the Customer Information of building, contract information etc..Building equipment safeguards dress Put 50 packet identification information containing device (device ID), IP address, positional information (latitude and longitude information), type etc..Building are set Standby 4 packet is containing device identifying information (device id), IP address, positional information (latitude and longitude information), type etc..

Standby middle list generating unit 24 in development situation storage part 28 when writing the development situation of maintenance, with reference to progress The development situation and the building equipment information that are stored in situation storage part 28 and extraction process be in standby in maintenance, generation is The list of the building 2 of the maintenance is performed as standby middle list, is written to standby middle list storage part 29.Substantially override Preserve.Here, " it is being performed maintenance " to refer to start to perform to safeguard and be not over, any processing included in maintenance is in In execution or it is standby in state.In addition, in explanation afterwards, processing will be performed for convenience in standby Maintenance building be referred to as " building in standby ".As described later, manager selects to wish to portable from standby middle list The notifier processes of terminal 9 be in it is standby in building 2, information offer portion 25 is by generating and sending the building selected with manager 2 relevant development situation information and to portable terminal device 9 provide information.Current location obtaining section 26 obtains to be notified from portable terminal device 9 Current location.

Each structural element 24~26 of maintenance management server 20 by formed the computer of maintenance management server 20 with Coordination between the program acted in the CPU for be equipped on computer is realized.Also, each storage part 27~29 is by carrying Realized in the HDD of maintenance management server 20.Or RAM or the storage positioned at outside can also be used via network Unit.

The information of management terminal 10 provides instruction unit 13 from the standby middle list for being registered in standby middle list storage part 29 Selection wish notify to carry portable terminal device 9 attendant it is standby in building, thereby indicate that provide development situation information. Information provide instruction unit 13 by formed the computer of management terminal 10 and the program that is acted in the CPU for be equipped on computer it Between coordination realize.

Portable terminal device 9 has location portion 91, current location notification unit 92 and information display section 93.Location portion 91 passes through GPS functions carry out location to the current location of this terminal.Current location notification unit 92 is by this terminal obtained by location portion 91 Current location (latitude and longitude information) is notified to maintenance management server 20.In addition, current location notification unit 92 can also be by currently Position notifies to maintenance management server 20 all the time, such as can also be notified according to the predetermined operation of attendant.Information shows Show that portion 93 carries out picture to the development situation information provided from maintenance management server 20 and shown.

Then, before illustrating to provide information to maintenance PC 7 in the present embodiment using the flow chart shown in Fig. 8 Basic handling flow.In addition, in the present embodiment, for convenience of explanation, it is assumed that locating in building equipment attending device 50 Mistake (will not generation error information) will not be produced in the execution of reason and is illustrated.

The notification unit 55 of the building equipment attending device 50 of present embodiment is by whenever processing knot in the step 160 in Fig. 6 The processing ending message that beam information is written to the 58 stylish write-in of result storage part is notified to dimension as the development situation safeguarded Protect management server 20.Handle identification information (processing name, processing ID etc.), the closing day of processing that ending message includes the processing The knowledge of time phase, the state (normal/abnormal) terminated or the building equipment attending device 50 as the information for determining notice source Other information etc..

The maintenance of maintenance management server 20 performs request unit 21 and is obtaining the dimension from the notice of building equipment attending device 50 (step 210) during the development situation of shield, it is registered in development situation storage part 28.Thus, development situation storage part 28 according to The development situation of each maintenance performed in each building 2 gradually updates (step 220).Standby middle list generating unit 24 is with reference to updating The development situation for the maintenance being registered in during development situation storage part 28 in development situation storage part 28, it is determined that during processing is in standby Maintenance.Then, standby middle list generating unit 24 is with reference to building equipment information, it is determined that being performed the building of the maintenance of determination 2, according to the building 2 of the determination generate it is standby in building 2 list (standby middle list), deposited by being registered in standby middle list Storage portion 29 and be updated (step 230).

Selection meets regulation bar in the building 2 that the information offer portion 25 of maintenance management server 20 includes from standby middle list (the step 240) of building 2 of part.Here, carry out safeguarding that the manager for performing management refers to as the selection of defined condition stub During the situation of fixed building 2, manager is standby show display to be registered in by carrying out predetermined operation to management terminal 10 Standby middle list in middle list storage part 29 etc. is simultaneously read.Then, manager selects from the standby middle list shown Hope is selected to notify to indicate to provide information to attendant to 1 of attendant or multiple building 2.Information provides instruction unit 13 when accepting the building 2 that manager selects, and with reference to building equipment information, generates the progress shape relevant with the building 2 accepted Condition information is simultaneously sent to portable terminal device 9, so as to which the building 2 in will be standby notify to give attendant's (step 250).

Information display section 93 in portable terminal device 9 is safeguarded after being received when receiving development situation information or according to information The operation of personnel carries out picture to development situation information and shown, so as to which the building 2 in will be standby are prompted to attendant.

As described above, attendant know it is standby in building 2, from current place be moved to it is standby in building 2, make Safeguard with PC 7 be connected with building equipment attending device 50 and be introduced into it is standby in processing.

In addition, according to the rated condition for generating development situation information, it is possible to relevant with 1 building in standby Information has been provided to multiple attendants.Namely, it is possible to by multiple attendants with reference to the information of identical building 2.When certain Attendant moves to the building 2, and when the maintenance PC 7 is connected with building equipment attending device 50, the building 2 are from standby List is automatically eliminated, and thus, other attendants will not go to the building 2, however, in the building 2 from standby middle list The information for including the building 2 in the development situation information generated for other attendants before being eliminated, it is possible to quilt Other attendants are chosen to go to destination.Therefore, in order to release the situation, when attendant selects from development situation information When selecting as the building 2 for going to destination, the building 2 that this is selected can also be notified to give maintenance management service by portable terminal device 9 Device 20 is without included in the development situation information of other attendants.

But as can be observed from the foregoing, it is necessary to be included in development situation information in order that attendant is to the building in standby Space 2 moves required information.In the present embodiment, the title of identification information, building 2 comprising building 2, address (number of plies), Latitude and longitude information, the type of building equipment 4 that is being performed maintenance, IP address, as processing development situation processing Execution state (in standby, perform in), it is standby in the ID of processing, execution sequence, start standby date-time etc..Certainly, Can also be according to the information relevant with movement such as mobile unit, mobile required time or the service to be provided etc. and comprising suitable When information.Information display section 93 can also optionally show a part of information included in development situation information.

As described above, central monitoring position 1 provides information to attendant, sent out whenever from arbitrary building equipment attending device 50 Step 210~230 in above- mentioned information offer processing are provided when sending the development situation of maintenance.Step 240~250 can not also Need to perform whenever standby middle list is generated, and carried out on desired opportunitys such as the opportunitys of manager's instruction.

Then, the details and variation of each process content included in above- mentioned information offer processing is provided below.

In step 210, safeguard that performing request unit 21 obtains from the notice of notification unit 55 of building equipment attending device 50 The development situation of maintenance, but notification unit 55 may not be and will be safeguarded whenever state change at the end of processing and only in processing Development situation notify to maintenance management server 20.The processing included in maintenance as described in Embodiment 1, such as Fruit attendant in the sequential loop that attendant needs to perform in the processing shown up does not show up, then the state of the processing from Be changing into execution it is standby in.Also, if it is confirmed that shown up to attendant, then the state of the processing is changing into from standby and held In row.If the state of processing does not change, standby middle list need not be updated.Therefore, notification unit 55 need not notify to tie up The development situation of shield.If do not notify safeguard development situation, need not be updated in maintenance management server 20 it is standby in List, therefore also without being acted standby middle list generating unit 24.Thus, can mitigate in maintenance management server 20 Handle load.

In step 230, standby middle list generating unit 24 generates standby middle list according to each attendant.Safeguarding people In the case that member is according to each compass of competency formation group, it can also be generated according to each group.Also, standby middle list generating unit 24 can also retrieve the position letter of building equipment information in the current location of the portable terminal device 9 obtained by current location obtaining section 26 Breath, generate the list (standby middle list) away from the building in standby in certain distance of the attendant.As according to each Attendant generates the other method of standby middle list, can also with reference to the maintenance plan table of each attendant (not shown), from Generated in attendant's same day responsible building 2 it is standby in building 2 list.Or they can also be combined The list of building in the building 2 being responsible for from attendant's same day in standby in certain distance of generation.

In step 240, information offer portion 25 generates relevant with the building for meeting rated condition from standby middle list Development situation information.In above-mentioned example, as rated condition, the building 2 specified by manager are selected from standby middle list.Separately Outside, manager with reference to maintenance plan table, can also for example select the building of the front of 1 circulation or customer priority high Building.

Also, the instruction from manager can not also be received, and by information offer portion 25 according to regulation set in advance Condition automatically selects information from standby middle list and provides object building 2.For example, according to the order in standby by building 2 In the case of being registered in standby middle list, selection is registered in the building 2 of the highest order of standby middle list.This is to preferentially be located in Manage the processing in being in standby for a long time.Upper n-th (n is natural number) building are selected alternatively, it is also possible to be not limited to highest order 2。

Also, information offer portion 25 is according to the building 2 included in standby middle list and the position relationship of portable terminal device 9, with The building 2 in pre-determined certain distance are similarly selected when generating standby middle list.Or in selection compass of competency Building 2.Or only select building 2 closest to portable terminal device 9.When wanting only to select immediate building 2 and be supplied to dimension During shield personnel, the displacement of attendant can be made most short, therefore efficiently.Alternatively, it is also possible to not only select 1 it is immediate Building 2 and select n-th from the building close to portable terminal device 9 (n is natural number) building 2.

In addition, with reference to maintenance plan table, can also select building in most forward standby of order of circulation or Building 2 untill playing n-th of (n is natural number) building from forward building.

Also, in the case where maintenance request has priority (for example, with the function test implemented as periodic maintenance Compare, the software upgrading of trouble shooting is in higher priority), the item of priority can also be added in standby middle list Mesh, select to be supplied to the building 2 of attendant according to the priority.Also, can also appropriately combined above-mentioned variation, root According to needing to select building 2 set priority or being weighted etc..

As described above, information offer portion 25 both can according to the rules condition and only prompt 1 it is standby in building, can also Prompt it is multiple it is standby in building.

In step 250, the development situation information of generation is sent to portable terminal device 9 by information offer portion 25.This for example enters Row mail is sent.Then, development situation information described in this paper in the mail of transmission.It can also record for showing building The URL of positional information etc..Or SMS (Short Message Service can also be passed through：Short Message Service) etc. push lead to Letter, is started the application (information display section 93) in portable terminal device 9 by maintenance management server 20, makes to apply from maintenance management service Device 20 obtains, shows development situation information.Also, information offer portion 25 can also be by the notice from current location notification unit 92 It is considered as the transmission request of development situation information and development situation information is supplied to portable terminal device 9.

Or such as can also be provided with maintenance management server 20 disclose standby middle list function (for example, Web server function etc.), standby middle list can be obtained from maintenance PC 7 according to the operation of attendant.

In addition, in the present embodiment, there is provided the information relevant with the building in standby, make attendant towards in standby Building and realize the end of maintenance.I.e., in the present embodiment, the information offer portion 25 set as information provider unit It is standby to notify by the way that the development situation information of the building 2 for meeting rated condition in standby middle list is supplied into attendant In building 2.It is however not limited to the building in standby, can also provide oneself responsible building or other attendants are responsible for Building etc. development situation information.That is, can also will be with automatically being selected in maintenance management server 20 as rated condition Meet the relevant development situation of the building of rated condition as whole building that the building selected out or the attendant are responsible for Information is supplied to attendant.

But in the case where multiple attendants are responsible for a compass of competency, distribution is located in advance in maintenance plan Building equipment 4 in compass of competency, each attendant move according to the maintenance plan for distributing to oneself in building 2.But When producing failure in destination of showing up, it is possible in order to tackle the failure and can not implementation plan remaining building equipment 4 Safeguard.Or, the building equipment attending device 50 is notified to maintenance management server 20, maintenance management in this case Server 20 distributes building 2 to each attendant again, is notified using new maintenance plan as development situation information to other Attendant.

Embodiment 3

Fig. 9 is the figure of one for showing the network structure of building equipment attending device 50 in the present embodiment.Equipment is tieed up Shield management system includes multiple building equipment attending devices 50, and figure 9 illustrates the 4 building equipments dimension for wherein forming same group The structure that protection unit 50 is connected with network 3.Imagination forms P2P (peer to building equipment attending device 50 on the network 3 peer：Equity) network.Certainly, can be any as long as belonging to the building equipment attending device more than 50 2 of 1 group Platform.The hardware configuration of the building equipment attending device 50 of present embodiment can be identical with embodiment 1.

Figure 10 is the mount structure figure of the building equipment attending device 50 of present embodiment.With each building equipment shown in Fig. 9 Attending device 50 also has identical structure.Identical label and saved in addition, pair being marked with the identical structural element of embodiment 1 Slightly illustrate.The building equipment attending device 50 of present embodiment is also assisted in addition to the structure of embodiment 1 with other devices Make portion 59, show up request notification unit 60 and cooperation target information storage part 61.Cooperation target information storage part 61 comprises at least The relevant information of other building equipment attending devices 50 with forming same group with the present apparatus, specifically with each building equipment Attending device 50 communicates required IP address etc..In this case, it is assumed that other building equipment attending devices 50 It is the building equipment attending device 50 being located at the present apparatus in certain distance.Other device cooperation portions 59 are configured to notice of showing up Unit, when detecting that attendant shows up by attendant's test section 54, the situation that attendant is shown up is notified to formation Same group other building equipment attending devices 50 are the building equipment that information is registered with cooperation target information storage part 61 Attending device 50.Also, accept showing up for the attendant replied according to the notice from other building equipment attending devices 50 Request.Request notification unit 60 of showing up is responded in the notice according to other device cooperation portions 59 from other equipment attending device In the case of the request of showing up of attendant, requested situation about showing up is notified to attendant.

Each structural element 59,60 of building equipment attending device 50 is by forming the computer of building equipment attending device 50 Realized with the coordination between the program that is acted in the CPU 81 for being equipped on computer.Also, cooperation target information is deposited Realized by the HDD 84 for being equipped on building equipment attending device 50 in storage portion 61.Or RAM can also be used via network 83 or positioned at outside memory cell.

Then, the action to present embodiment illustrates.The action of present embodiment can be with embodiment 1 substantially It is identical.The characteristic processing of present embodiment be after detecting the maintenance shown in Fig. 6 with PC (being yes in step 130) implement and The processing independently implemented with Fig. 6.The characteristic processing of the present embodiment is illustrated using the flow chart shown in Figure 11.

(the step 310) when attendant's test section 54 detects that attendant shows up, other references of device cooperation portion 59 Cooperation target information storage part 61 and notify attendant to show up to other building equipment attending devices 50 for belonging to same group (step 320).

When receiving the notice that attendant has shown up, other building equipment attending devices 50 are carrying out in the present apparatus Maintenance be in standby in the case of, reply and show up request for the notice.Safeguarding the situation in not being in standby Under, it is not necessary to respond.

(the step 330 when showing up request from the reply of arbitrary building equipment attending device 50 within the stipulated time (time-out) In be yes), request notification unit 60 of showing up makes maintenance PC 7 show the content etc. and be shown up to attendant's notice is requested Situation (step 340).When the feelings for all not returning to field request from any building equipment attending device 50 at the appointed time Under condition (being no in step 330), end processing.

It is that working service management server 20 notifies working as away from attendant to attendant in above-mentioned embodiment 2 Building 2 in standby in certain distance of front position, but according to present embodiment, by positioned at neighbouring (in certain distance) Building equipment attending device 50 between carry out coordination, without using maintenance management server 20 just can will be standby in building Space 2 is notified to attendant.Thus, attendant can move to the shorter building 2 of displacement.

In addition, in the present embodiment, pass through the formation group of building 2 in certain distance.Model as certain distance Enclose, for example, can also by latitude and longitude information identical, be arranged at the formation groups of building equipment attending device 50 of same building.And And it can also be, for example, building equipment attending device 50 within 1Km by air line distance or combined with cartographic information to deposit The formation group of building equipment attending device 50 being in the distance that attendant can be moved within such as 10 minutes.On To the registration data of cooperation target information storage part 61, the information from maintenance management server 20 can be obtained and registered, Can building equipment attending device 50 set location unit and oneself register.

Also, multiple groups in step 320, can also be combined to be notified.For example, safeguard certain building when attendant shows up During space equipment 4, notify first to the building equipment attending device 50 in the first P2P networks.Any out of the first P2P networks Building equipment attending device 50 is shown up in the case of request, is notified to the building equipment attending device in the 2nd P2P networks 50.In addition, the first P2P networks and the 2nd P2P networks need not be entirely different structure or inclusion relation or one Part repeats.

In addition, in the present embodiment, the groups of example of shape on the basis of the distance between building 2 is illustrated, but Such as can also according to the building of the same owner, based on other benchmark shapes such as same or similar building of treaty content In groups.

Embodiment 4

It is the feelings being connected by detecting maintenance PC 7 with building equipment attending device 50 in above-mentioned embodiment 1~3 Condition, the state that identification attendant shows up.But attendant is safeguarded merely for the testing goal of attendant and use PC 7 brings building 2 into, can be increased burden for attendant.In the following embodiments, it is pair different from embodiment 1 The detection method shown up of attendant illustrate.

First, in the case where building equipment attending device 50 is connected with input/output interface in advance as shown in Figure 2, safeguard Librarian use keyboard 90 etc. is logged in building equipment attending device 50 to input user authentication information.User authentication information is What only attendant was able to know that can identify the attendant ID and password of attendant.Attendant's test section 54 passes through The user authentication information carries out user authentication, is detected as attendant in the case of a hit and shows up.

Also, in the case where building equipment 4 is connected with input/output interface, attendant can also be from building equipment 4 Input user authentication information.The meaning logined successfully is notified to set to building by building equipment 4 in the case of user authentication is successful Standby attending device 50.Attendant's test section 54 in building equipment attending device 50 is by logining successfully from building equipment 4 Notice be detected as attendant and show up.

As described above, attendant's test section 54 passes through based on from the machine for being arranged at the building 2 for being performed maintenance That is the certification for the user authentication information that building equipment attending device 50 or building equipment 4 input, detection attendant show up dimension The situation of shield.That is, wanted by using the machine for being arranged at building 2 and using double as the information of the knowledge based on attendant Plain certification, the situation that detection attendant shows up.

Also, in the case where building equipment attending device 50 has USB port, record is had attendant by attendant The USB storage of user authentication information bring building 2 into, be connected with building equipment attending device 50.Attendant's test section 54 User authentication is carried out according to the user authentication information being recorded in USB storage, is detected as safeguarding people in the case of a hit Member shows up.

Also, when building equipment attending device 50 has the reading for being recorded in IC-card or the authentication information in portable terminal device 9 In the case of unit (card reader), attendant's test section 54 by from the authentication information that IC-card etc. is read with being held in advance The authentication information in portion is compareed, and being detected as attendant in the case where the result of control is consistent shows up.It is used herein to recognize Card information can be the user authentication information of attendant or the identification information (card ID) etc. of IC-card.

As described above, attendant's test section 54 by attendant by being deposited the attendants such as USB storage are special Storage device is brought into the building 2 for being performed maintenance and used double as the authentication information being stored in the storage device Factor authentication, the situation that detection attendant shows up.

Embodiment 5

Figure 12 is the mount structure figure of the building equipment attending device 50 of present embodiment.Pair with the identical knot of embodiment 1 Structure key element marks identical label and omitted the description.The hardware configuration of building equipment attending device 50 is except the knot of embodiment 1 Outside structure, also there is the unit for being used for carrying out wireless near field communication with portable terminal device 9 by Wi-Fi (registration mark) etc..This The building equipment attending device 50 of embodiment is in addition to the structure shown in embodiment 1, also with ID notification units 62.ID leads to Know that portion 62 plays function as authentication information notification unit, the authentication information notification unit is using the device ID of the present apparatus as certification Information notifies the portable terminal device 9 to wireless connection.ID notification units 62 by formed the computer of building equipment attending device 50 with Coordination between the program acted in the CPU 81 for being equipped on computer and realize.

Figure 13 is the mount structure figure for the system for being arranged on the side of central monitoring position 1 in the present embodiment.For with embodiment 3 Identical structural element marks identical label and omitted the description.Portable terminal device 9 also has in addition to the structure shown in Fig. 7 Certification request portion 94, the certification request portion 94 from building equipment attending device 50 by wireless near field communication by will send The device ID of the plant maintenance device 50 be sent to maintenance management server 20 and ask certification.Certification request portion 94 is by taking The coordination between the program that is acted in the CPU for be equipped on computer that is loaded in the computer of portable terminal device 9 and realize.

Maintenance management server 20 is in addition to the structure shown in Fig. 7, also with attendant authentication department 30, maintenance people Member authentication department 30, will after the device ID based on the building equipment attending device 50 sent from portable terminal device 9 is authenticated Attendant detects confirmation and is sent to the building equipment attending device 50.Attendant authentication department 30 safeguards pipe by being formed Coordination between the server computer of reason server 20 and the program acted in the CPU for be equipped on server computer And realize.

Then, the detection process of the attendant of present embodiment is illustrated.When due to carry portable terminal device 9 When attendant connects building equipment attending device 50 and portable terminal device 9 close to building equipment attending device 50, ID notification units The device ID of the present apparatus is sent to portable terminal device 9 by 62 as authentication information.When portable terminal device 9 receives device ID, certification Request unit 94 by device ID by being sent to maintenance management server 20 to ask certification.Recognize when maintenance management server 20 is accepted During card request, attendant authentication department 30 is by the way that the device accepted ID and the device ID being registered in building equipment information are carried out Compare and attendant is authenticated.Then, attendant authentication department 30 will safeguard people by referring to building equipment information Member's detection confirmation is sent to the building equipment attending device 50 that IP address corresponding with device ID can be utilized to determine.

As described above, when sending attendant's detection confirmation from maintenance management server 20, building equipment dimension Attendant's test section 54 in protection unit 50 detects the reception of confirmation according to attendant and detects attendant and show up The situation of maintenance.

According to present embodiment, safeguarded by using the portable terminal device 9 carried by attendant and using building equipment Two factor authentication as the authentication information of device 50, the situation that detection attendant shows up.

In addition, in the present embodiment, portable terminal device 9 is due to close to building equipment attending device 50 and by radio communication From the acquisition device ID of building equipment attending device 50, but it can also for example be substituted in building equipment attending device 50 and set ID to lead to Know portion 62, and the QR code (registration mark) or NFC (Near Field Communication for having device ID will be recorded：Near field Communication) data code such as label be pasted onto building equipment attending device 50, building equipment 4 or they near, use portable end The camera-enabled or wireless near field communication function at end 9 are read.

Embodiment 6

Present embodiment is characterised by, according to the current location of attendant and the position for safeguarding object building equipment 4 The situation that relation detection attendant shows up.The structure of the side of building equipment attending device 50 of present embodiment can be with embodiment party Formula 1 is identical.But attendant's test section 54 is not only by safeguarding the connection with PC 7, and detect maintenance as described later The situation that personnel show up.

Figure 14 is the mount structure figure for the system for being arranged on the side of central monitoring position 1 in the present embodiment.For with embodiment 3 Identical structural element marks identical label and omitted the description.Portable terminal device 9 can be identical with the structure shown in Fig. 7.Safeguard Management server 20 is in addition to the structure shown in Fig. 7, also with attendant's detection notice portion 31.Attendant's detection notice Portion 31 passes through to believing from the current location that portable terminal device 9 notifies and the position for the building equipment 4 being registered in building equipment information Breath is compared in the case of detecting that portable terminal device 9 be located in the predetermined distance of arbitrary building equipment 4, notifies to be somebody's turn to do The building equipment attending device 50 of the maintenance of building equipment 4 detects attendant.

Hereinafter, the action of present embodiment is illustrated.It is assumed here that 10m illustrates as predetermined distance.

Current location notification unit 92 in portable terminal device 9 is by the current location (longitude and latitude of this terminal obtained by location portion 91 Degree information) notify to maintenance management server 20.Opportunity of notice is preferred consider processing load and according to the fixed cycle all the time Notice.

When the current location obtaining section 26 in maintenance management server 20 is obtained from the current location that portable terminal device 9 notifies When, attendant's detection notice portion 31 is by the current location of the acquirement and each building for being set in building equipment information storage part 27 The positional information of equipment 4 is compared.Then, it is located in portable terminal device 9 in the predetermined distance (10m) of arbitrary building equipment 4 In the case of, attendant's detection notice portion 31, which is considered as attendant, shows up and safeguards the building equipment 4, by referring to building equipment Information storage part 27 and determine carry out the building equipment 4 maintenance building equipment attending device 50, notify the building equipment tie up Protection unit 50 detects attendant.

When being maintained the notice detection attendant of management server 20, the attendant in building equipment attending device 50 Test section 54 is shown up the situation of maintenance by receiving the notice of detection attendant to detect attendant.

According to present embodiment, when detect as described above attendant show up safeguard when, the processing energy in standby Enough start to perform.In addition, maintenance management server 20 can also only be treated with reference to standby middle list to being performed to handle to be in The building equipment attending device 50 of maintenance in machine detect the notice of attendant.

In the above description, attendant is located at building equipment 4 near such building equipment 4 within 10m Situation be considered as maintenance of showing up, but as long as suitably setting distance as the 10m.

Then, illustrate to obtain predetermined distance into larger situation.For example, when hypothesis attendant moves according to a point fast 70m When, if the current location away from attendant is within 500m, can reach as purpose while there is surplus within 10 points Building 2.In this case, the building from the current location of the attendant determined within radius 500m can be made The maintenance of equipment starts simultaneously.That is, attendant shows up simultaneously safeguards 1 that is present in the position that can be reached within 10 points Or multiple building equipments 4.Further, it is possible to when making maintenance management server 20 that there is cartographic information and more accurately speculate mobile Between, while multiple building equipments 4 in prescribed limit are reached, thus, it can also start the building in prescribed limit simultaneously The maintenance of equipment 4.

Embodiment 7

Sometimes building owner is to commission businesses such as management commercial firms, or sets administrative department in society and carry out building pipe Reason.The maintenance of building equipment 4 is held via network 3 from monitoring at a distance and not needing attendant to show up sometimes as previously described OK, sometimes in attendant to performing off field.Although do not need attendant to show up the maintenance being just able to carry out but to wish Hope in attendant to performing off field, be due to be shown up by the attendant for making there is professional knowledge or special expertise to answer The situation of pair contingency.But scheduling in order to facilitate attendant etc., attendant are not required to show up.In such situation Under, it is also contemplated that following utilization：According to the perhaps application mode of building 2 in maintenance, substitute attendant and by building pipe Reason person shows up putting maintenance into practice, and in the case of generation problem, re-request attendant shows up.Present embodiment provides following Method：In the case of maintenance of being shown up by building management person, the situation that building management person shows up is detected in substitution attendant.

For example, detection building management person signs in the situation of the in-house network in the building 2 of this society.Thus, attendant examines Survey notification unit 31 is considered as building management, and person is located in building 2, that is, substitutes attendant and show up and safeguard building equipment 4, Neng Goukai Processing during beginning execution is standby.

Also, in the case where importing entry and exit control system to building 2, cooperated with entry and exit control system.That is, Entry and exit control system is notified to building equipment attending device 50 when detecting to show building management to card reader the ID cards of person. Thus, identifying building management, person enters building 2 to attendant's detection notice portion 31 in building equipment attending device 50 Interior or when entering the interior for being provided with building equipment 4, being considered as building management, person substitutes attendant and shows up and safeguard building Equipment 4.Thereby, it is possible to start to perform it is standby in processing.

When hope is needing arriving for attendant to perform processing off field in each embodiment as described above In the case of, the processing can be performed in the state of attendant reliably shows up.Further, it is possible to shown up using the detection of various methods Attendant.The processing of the structure and the structure that illustrate respectively in each embodiment can with appropriately combined be implemented.

Also, in the present embodiment, said as object is safeguarded in case of applied to building equipment 4 It is bright, but it is not limited to the equipment for being arranged at building 2.

Label declaration

1：Central monitoring position；2：Building；3：Network；4：Building equipment；5：Device network；6：Dedicated network；8：Mobile phone Net；9：Portable terminal device；10：Management terminal；11：Maintenance request establishment portion；12：As a result display part；13：Information provides instruction unit； 20：Maintenance management server；21：Safeguard and perform request unit；22：Maintenance request storage part；23：As a result storage part；24：In standby List generating unit；25：Information offer portion；26：Current location obtaining section；27：Building equipment information storage part；28：Development situation Storage part；29：Standby middle list storage part；30：Attendant authentication department；31：Attendant's detection notice portion；50：Building are set Standby attending device；51：Maintenance request receiving unit；52：Safeguard and perform control unit；53：Processing execution unit；54：Attendant detects Portion；55：Notification unit；57：Maintenance request storage part；58：As a result storage part；59：Other device cooperation portions；60：Request of showing up is logical Know portion；61：Cooperation target information storage part；62：ID notification units；81：CPU；82：ROM；83：RAM；84：Hard disk drive (HDD)；85：External network controller；86：Internal network controller；87：Connector；88：Internal bus；89：Mouse；90：Key Disk；91：Location portion；92：Current location notification unit；93：Information display section；93：Information display section；94：Certification request portion；98： Display；99：IOC.

Claims

1. a kind of equipment maintenance and management system, it is characterised in that the equipment maintenance and management system has：

Maintenance management server, it is arranged on central monitoring position；And

Plant maintenance device, it is according to the maintenance request from the maintenance management server to safeguarding that object-based device is tieed up Shield,

The plant maintenance device has：

Safeguard perform solicited message acquisition unit, its obtain safeguard perform solicited message, the maintenance perform solicited message include by What whether the execution sequence of the processing and the expression attendant each handled needed to show up in the maintenance that multiple processing are formed wants No information；

Control unit, it controls the execution of each processing when execution is safeguarded, according to the setting content for performing solicited message is safeguarded；

Execution unit is handled, it performs the processing indicated by described control unit；And

Attendant's detection unit, it detects attendant and shown up the situation of maintenance,

When performing the processing for needing attendant to show up, attendant's detection unit does not detect attendant's In the case of, described control unit makes the execution of the processing standby.

2. equipment maintenance and management system according to claim 1, it is characterised in that

The equipment maintenance and management system has the portable terminal device carried by attendant,

The plant maintenance device, which has, notifies the development situation to the maintenance management server to lead to the development situation of maintenance Know unit,

The maintenance management server has information provider unit, and the information provider unit will be included from the plant maintenance device The development situation of the maintenance of notice and be performed the maintenance facility identification information including development situation information provide To the portable terminal device.

3. equipment maintenance and management system according to claim 2, it is characterised in that

The development situation of maintenance is notified to manage to described safeguard by the development situation notification unit only in the state change of processing Manage server.

4. equipment maintenance and management system according to claim 2, it is characterised in that

The equipment maintenance and management system has standby middle list generation unit, the standby middle list generation unit according to by it is described enter The development situation of the maintenance of condition notification unit notice is opened up, generation is performed the facility of the maintenance during processing is in standby List as standby middle list,

Described information provides the facility for meeting rated condition in the facility that will be included with standby middle list of unit relevant progress Condition information is supplied to the portable terminal device.

5. equipment maintenance and management system according to claim 4, it is characterised in that

The relevant development situation information of the facility specified with the manager by safeguarding is supplied to described by described information offer unit Portable terminal device.

6. equipment maintenance and management system according to claim 4, it is characterised in that

In the case where facility is registered in into standby middle list according to the order in standby, described information provide unit will with it is standby The upper n-th relevant development situation information of (n is natural number) facility of middle position list is supplied to the portable terminal device.

7. equipment maintenance and management system according to claim 4, it is characterised in that

The equipment maintenance and management system has facilities information memory cell, and facilities information memory cell storage comprises at least facility Identification information and positional information including facilities information,

The portable terminal device has：

Location unit；And

Current location notification unit, it notifies the current location of this terminal to the maintenance management server,

Described information provides the position relationship of facility and the portable terminal device that unit is included according to standby middle list, will with away from this Facility of the portable terminal device in certain distance or (n is natural number) facility has n-th from the facility close to the portable terminal device The development situation information of pass is supplied to the portable terminal device.

8. equipment maintenance and management system according to claim 4, it is characterised in that

The portable terminal device has：

Location unit；And

Described information provide unit by the notice for the current location notification unit having from the portable terminal device be considered as into The transmission of exhibition condition information is asked and development situation information is supplied into the portable terminal device.

9. equipment maintenance and management system according to claim 1, it is characterised in that

The plant maintenance device has：

Show up notification unit, it by attendant's detection unit when detecting that attendant has shown up, by attendant Situation about having shown up is notified to the other equipment attending device for forming same group；And

Ask notification unit, its according to described in show up notification unit notice and be responded the request of showing up of attendant In the case of, notify attendant is requested to show up.

10. equipment maintenance and management system according to claim 1, it is characterised in that

Attendant's detection unit passes through the certification based on the machine input set from the facility for being performed maintenance The certification of information, detection attendant show up the situation of maintenance.

11. equipment maintenance and management system according to claim 1, it is characterised in that

Attendant's detection unit is by being brought into the maintenance people being performed in the facility of maintenance based on attendant The certification of the authentication information recorded in the special storage device of member, detection attendant show up the situation of maintenance.

12. equipment maintenance and management system according to claim 1, it is characterised in that

The plant maintenance device has authentication information notification unit, and the authentication information notification unit is by the authentication information of the present apparatus Notify to the portable terminal device connected,

The portable terminal device has certification request unit, and the certification request unit is by will notify from the plant maintenance device The authentication information of the plant maintenance device is sent to the maintenance management server and asks certification,

The maintenance management server has attendant's authentication unit, and attendant's authentication unit is based on from described portable After the authentication information for the plant maintenance device that terminal is sent is authenticated, attendant's detection confirmation is sent to The plant maintenance device,

Attendant's detection unit detects confirmation to examine by receiving attendant from the maintenance management server Attendant is surveyed to show up the situation of maintenance.

13. equipment maintenance and management system according to claim 1, it is characterised in that

The portable terminal device has：

Location unit；And

The maintenance management server has：

Device information storage unit, it stores the positional information of the equipment；And

Attendant's detection notice unit, it is by from the current location that the portable terminal device notifies and each equipment Positional information is compared in the case of detecting that the portable terminal device is located in the predetermined distance of the arbitrary equipment, is led to Know the plant maintenance device detection attendant for the maintenance for carrying out the equipment,

Attendant's detection unit detects according to the notice of the detection attendant from the maintenance management server Attendant shows up the situation of maintenance.

14. a kind of plant maintenance device, the plant maintenance device is safeguarded to the equipment for being arranged at facility, wherein, the equipment Attending device has：

15. a kind of program, the program is used in the computer that the equipment for being arranged at facility is safeguarded as following unit Play function：