CN107357713B - Event management display method and system - Google Patents
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- G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
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Abstract
The application discloses an event management display method, which comprises the steps of obtaining alarm information of an alarm event; judging whether the alarm event occurs for the first time; if so, generating an event icon of the alarm event in a display page, wherein the display position of the event icon indicates the process stage of the alarm event; and if not, updating the display position of the event icon of the alarm event in the display page according to the alarm information. According to the method and the device, the display position of the event icon of the alarm event in the display page is utilized to mark the process stage of the alarm event, so that the management efficiency and the intuitiveness of the alarm event processing process of the equipment are greatly improved. The application also discloses an event management display system, which also has the beneficial effects.
Description
Technical Field
The application relates to the field of cloud storage, in particular to an event management display method and system.
Background
With the development and progress of information technology, cloud storage has become a basic guarantee for the operation of many government and enterprise services.
By using the storage management software, all hosts, virtual machines, switches and storage equipment in the storage network environment can be uniformly monitored, analyzed and predicted, so that effective guidance is provided for an administrator, and the storage management efficiency and the storage management rationality are improved. The storage management software has an important role in the operation process of performing alarm processing, namely performing alarm display in time after an alarm event occurs, and notifying related processing personnel to perform resolution so as to quickly recover the affected or even interrupted service.
In the prior art, when displaying an alarm event, a pop-up box or a list is generally adopted. By adopting the pop-up frame mode, after receiving the alarm notification each time, the specific relevant information of the alarm notification, such as the alarm device, the alarm name, the occurrence time and the like, can be popped up, but because the information is displayed in the pop-up mode, the information is not convenient for intuitive monitoring and viewing, and only plays a role of notification. By adopting the display mode of the list, the alarm events occurring in the system can be classified and counted, but the processing progress of each alarm event is also inconvenient to monitor intuitively.
Disclosure of Invention
The application aims to provide an event management display method and system so as to monitor the processing progress of the alarm event of the equipment intuitively and effectively and improve the management efficiency.
In order to solve the above technical problem, the present application provides an event management display method, including:
acquiring alarm information of an alarm event;
judging whether the alarm event occurs for the first time;
if so, generating an event icon of the alarm event in a display page, wherein the display position of the event icon indicates the process stage of the alarm event;
and if not, updating the display position of the event icon of the alarm event in the display page according to the alarm information.
Optionally, the generating the event icon of the alarm event in the display page includes:
and generating an event icon with a color corresponding to the alarm level in a display page according to the alarm level of the alarm event.
Optionally, the generating the event icon of the alarm event in the display page or updating the display position of the event icon of the alarm event in the display page further includes:
and displaying the detailed information of the alarm event in response to clicking the event icon.
Optionally, the process phase is an alarm receiving phase, a processing phase, a recovery phase and a shutdown phase.
Optionally, the updating, according to the alert information, the event icon of the alert event before the display position in the display page further includes:
judging whether the process stage of the alarm event is changed or not according to the alarm information;
if so, updating the display position of the event icon of the alarm event in the display page, and simultaneously updating the shape of the event icon to the shape corresponding to the current process stage.
Optionally, the updating, according to the alert information, the display position of the event icon of the alert event in the display page further includes:
judging whether the processing time of the alarm event in the process stage exceeds a default time limit or not; and if so, updating the event icon to a display position corresponding to the overtime stage.
Optionally, after the updating the event icon to the display position corresponding to the timeout period, the method further includes:
and sending a timeout notice to the administrator so that the administrator can timely process the alarm event.
Optionally, the display page displays event icons of alarm events occurring in the respective devices in a unified manner.
Optionally, the generating an event icon of the alarm event in the display page or updating the display position of the event icon of the alarm event in the display page further includes:
updating and displaying the total number of the alarm events of each device in each process stage;
and updating and displaying the total number of all alarm events in each process stage.
The present application also provides an event management display system, including:
an acquisition module: the alarm information is used for acquiring alarm events;
a judging module: the alarm event processing module is used for judging whether the alarm event occurs for the first time;
a command module: the event icon is used for generating the alarm event in a display page when the alarm event occurs for the first time, and the display position of the event icon marks the process stage of the alarm event; and when the alarm event does not occur for the first time, updating the display position of the event icon of the alarm event in a display page according to the alarm information.
In the event management display method provided by the application, the alarm information of the alarm event is acquired; judging whether the alarm event occurs for the first time; if so, generating an event icon of the alarm event in a display page, wherein the display position of the event icon indicates the process stage of the alarm event; and if not, updating the display position of the event icon of the alarm event in the display page according to the alarm information.
Therefore, compared with the prior art, in the event management display method provided by the application, the alarm event is displayed in the display page in the form of the event icon based on the standard event processing process, and the display positions of the alarm event are updated to mark different process stages of the alarm event at different moments; thereby making the progress and situation of each alarm event clear to the administrator. Therefore, the event management display method provided by the application can greatly improve the management efficiency and intuition of the alarm event processing process of each device. The event management display system provided by the application can realize the event management display method and also has the beneficial effects.
Drawings
In order to more clearly illustrate the technical solutions in the embodiments of the present application, the drawings that need to be used in the description of the embodiments of the present application will be briefly introduced below. Of course, the following description of the drawings related to the embodiments of the present application is only a part of the embodiments of the present application, and it will be obvious to those skilled in the art that other drawings can be obtained from the provided drawings without any creative effort, and the obtained other drawings also belong to the protection scope of the present application.
Fig. 1 is a flowchart of an event management display method according to an embodiment of the present application;
fig. 2 is a flowchart of another event management display method according to an embodiment of the present application;
fig. 3 is a block diagram of an event management display device according to an embodiment of the present disclosure;
fig. 4 is a diagram illustrating an application example of an event management display method according to an embodiment of the present application.
Detailed Description
In order to more clearly and completely describe the technical solutions in the embodiments of the present application, the technical solutions in the embodiments of the present application will be described below with reference to the drawings in the embodiments of the present application. It is to be understood that the embodiments described are only a few embodiments of the present application and not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
Referring to fig. 1, fig. 1 is a flowchart of an event management display method according to an embodiment of the present application, which mainly includes the following steps:
step 101: and acquiring alarm information of the alarm event.
For the whole service system, the devices are often related and complementary to each other, so that if any one device has an alarm event or fault and is not processed in time, the normal operation of the whole system service is possibly affected. When the equipment in the system has faults, the alarm information of the alarm event can be acquired through the data interaction interface so as to display the progress condition of event management. The alarm information may specifically include an alarm serial number, an alarm name, an alarm description, an occurrence time, a responsible person contact method, and the like. In addition, in order to ensure the timeliness of information, when the alarm information of the alarm event is acquired, real-time communication can be achieved, namely, data interaction is carried out once every a little time to acquire a new alarm event or update the alarm information of the alarm event which has occurred.
Step 102: judging whether an alarm event occurs for the first time; if yes, go to step 103; if not, go to step 104.
After the alarm information of the alarm event is acquired in step 101, the alarm event can be judged according to the alarm information; if the alarm event occurs for the first time, the alarm event is added newly; step 103 is entered; if the alarm event does not occur for the first time, the alarm event is indicated to have occurred before, and the information is the update of the alarm information of the alarm event; step 104 is entered.
Step 103: and generating an event icon of the alarm event in a display page.
When it is determined that the alarm event of the currently acquired alarm information occurs for the first time through step 102, the management process of the alarm event needs to be displayed. In the event management display method provided in the embodiment of the application, the event management process is mainly displayed by using intuitive and understandable graphs. Specifically, each time a new alarm event occurs, an event icon representing the alarm event is generated in the display page; and the display position of the event icon indicates the process stage of the alarm event. Specifically, the regions in the display page may be preferably set in order along the horizontal axis as different progression stages that develop in time order; in the area corresponding to each process stage, the direction of the horizontal axis represents the time increasing direction in the alarm event processing process; of course, a similar arrangement along the longitudinal axis is possible.
The process phase may be set as an alarm receiving phase, a processing phase, a recovery phase and a shutdown phase according to a standard event processing flow. An event icon corresponding to the alarm event may be generated at the start position of the alarm receiving phase when a new alarm event occurs. Of course, the process stages mentioned here may be set to other numbers or names, and those skilled in the art may select and set the process stages according to the actual situation, and the embodiment of the present application does not limit the process stages.
The present application is not limited to specific parameters such as the shape, size, and shape of the event icon, and those skilled in the art can select and set the parameters by themselves. As a preferred embodiment, the color of the generated event icon may be selected according to the alert level of the alert event; for example, four different levels of normal, mild, moderate, and severe may be represented by green, yellow, orange, and red, respectively, so that the manager can quickly and intuitively identify the alert level of an alert event and make reasonable processing scheduling decisions. As a preferred embodiment, the shape of the event icon can also be used as the mark of the process stage where the event icon is located, that is, the event icon of the alarm event in the same process stage adopts the same shape, and when the process stage changes, the shape of the event icon is also updated. Of course, the above examples are only preferred methods provided by the present application, and those skilled in the art may not perform such setting or adopt other representation schemes, which are not limited by the embodiments of the present application.
Step 104: and updating the display position of the event icon of the alarm event in the display page according to the alarm information.
When it is determined that the alarm event of the currently acquired alarm information does not occur for the first time according to step 102, it is indicated that the alarm event already has an event icon in the display page, and the alarm information at this time is only information update of the alarm event. Therefore, at this time, the display position of the event icon of the alarm event needs to be updated. Specifically, the original event icon in the display page of the alarm event can be found according to the serial number and other information of the alarm event, and then the display position of the alarm event is updated according to the obtained alarm information content. Because the direction of the horizontal axis is the direction of time increase in the alarm event processing process in the area corresponding to each process stage, if the process stage of the alarm event is not changed, the event icon is still moved to the corresponding display position along the horizontal axis direction in the area of the original process stage; and if the process stage of the alarm event is changed, skipping the display position of the event icon over the corresponding area of the original process stage, and updating the display position to the initial position of the corresponding area of the current process stage.
Of course, in view of the limited representation information of the graph, in the event management display method provided in the embodiment of the present application, regardless of whether the event icon of the alarm event is just generated or after the display position of the event icon of the alarm event is updated, if a click on the event icon in the display page is received, detailed information of the alarm event corresponding to the event icon, such as an alarm flow number, an alarm name, an alarm description, and the like, may be displayed in the display page. In addition, a pop-up box or other display modes can be specifically adopted, so that an administrator can obtain the alarm information of the alarm event in more detail.
Therefore, in the event management display method provided by the embodiment of the application, the alarm event is displayed in each area corresponding to different process stages in the display page in the form of the event icon, so that an administrator can intuitively, simply and quickly acquire the management process of the alarm event, and each alarm event is conveniently monitored and subjected to decision processing.
Referring to fig. 2, on the basis of the event management display method shown in fig. 1, fig. 2 is a flowchart of another event management display method provided in the embodiment of the present application, which includes the following main steps. For the same or similar points, please refer to the details of the event management method shown in fig. 1, which will not be described herein again.
Step 201: and acquiring alarm information of the alarm event.
Step 202: judging whether an alarm event occurs for the first time; if yes, go to step 203; if not, go to step 204.
Step 203: generating an event icon of a color corresponding to the alarm level of the alarm event in a display page; step 210 is entered.
As described above, the display position of the event icon of the alarm event in the display page may specifically be the display position in the horizontal axis direction, which indicates the current process stage of the alarm event; meanwhile, the color of the event icon may represent different alert levels.
On the other hand, the area of the display page along the longitudinal axis direction can be fully utilized to uniformly display the event icons of the alarm events generated by the plurality of devices in one display page; the administrator is more convenient to monitor and manage the equipment collectively.
Step 204: judging whether the process stage of the alarm event is changed or not; if yes, go to step 205; if not, go to step 206.
After the current alarm event is determined to have occurred through step 202, the event icon of the alarm event needs to be updated and displayed. As previously described, the event icons for alarm events may take different shapes depending on the process stage. Therefore, it may be determined whether the process phase of the alarm event is changed, and if so, step 205 may be performed; otherwise, step 206 may be entered.
Specifically, the last alarm information of the alarm event can be searched in the processed alarm event record through the alarm information of the alarm event, such as the alarm serial number, and the two alarm information are compared to judge whether the process stage where the two alarm information are located changes.
Step 205: updating the display position and the shape of an event icon of the alarm event at the same time according to the alarm information; step 210 is entered.
As described above, when it is determined that the process stage in which the alarm event is located has changed, the shape of the event icon may be updated along with the display position. Specifically, the display position is updated to the starting position of the area corresponding to the current process stage; and the shape is updated to the shape corresponding to the current process stage. Each process stage may be preset with a corresponding shape, for example, the alarm receiving stage may be set as a circle, the processing stage may be set as a square, the recovery stage may be set as a diamond, and the closing stage may be set as a triangle. Of course, other arrangement schemes may also be adopted, and the embodiment of the present application does not limit this.
Step 206: updating the display position of an event icon of the alarm event in the display page; step 207 is entered.
When it is determined that the process phase of the current alarm event has not changed per step 204, only the display position of the event icon of the alarm event needs to be updated. Specifically, the total duration of the current process stage can be obtained from the alarm information, and the event icon is pushed and updated to the corresponding display position along the horizontal axis direction.
Step 207: and judging whether the processing time of the alarm event in the process stage exceeds a default time limit, if so, entering a step 208, and if not, entering a step 210.
In order to prevent the alarm event from being in a certain process stage for a long time and being unable to continue to be processed next, a default time limit may be set for one or more process stages, and once the processing time length exceeds the default time limit, the process may proceed to step 208 to time out the alarm event. It is easy to understand that the closing phase does not need to set a default time limit, and the alarm receiving phase, the processing phase and the recovery phase can set the default time limit; and, the default time limit of each process phase does not need to be the same, for example, the alarm receiving phase default time limit may be set to 15 minutes, the processing phase default time limit may be set to 120 minutes, and the recovery phase default time limit may be set to 4 hours; of course, the present invention may also be configured in other schemes, and those skilled in the art may select and configure the scheme according to the actual use situation, which is not limited in the embodiment of the present application.
In addition, in order to further facilitate the administrator to intuitively know the total processing time of the alarm event in a certain process stage, specific time can be marked in the direction of the horizontal axis, and once the display position of the event icon reaches the position corresponding to the default time limit, the alarm event is about to enter timeout processing.
Step 208: updating the event icon to a display position corresponding to the overtime stage; step 209 is entered.
When the total time length of the alarm event in a certain process stage exceeds the default time limit, the alarm event can be subjected to overtime processing, namely, after each process stage with the default time limit, an overtime stage can be added, and once the alarm event enters the overtime processing, the display position of the event icon of the alarm event is updated to the area position corresponding to the overtime stage, so that an administrator can be intuitively reminded to perform next processing on the overtime alarm event in time.
Step 209: a timeout notification is sent to the administrator, proceeding to step 210.
Except that the event icon of the alarm event with the overtime is updated to the display position corresponding to the overtime stage in the step 208, the overtime notification can be directly sent to the administrator, so that the administrator can acquire the overtime condition of the alarm event processing at the first time and perform the subsequent processing in time. The sending of the timeout notification may specifically adopt sending a short message, an email or other manners; moreover, since there may be multiple administrators in the same device, the timeout notification may also be sent to administrators of different levels according to different alarm levels of the alarm event. The selection and the arrangement can be performed by those skilled in the art according to the actual use situation, and the embodiment of the present application is not limited thereto.
Step 210: updating and displaying the total number of the alarm events of each device in each process stage; and updating and displaying the total number of all alarm events in each process stage.
After the updating of the event icon display position of the alarm event is completed, the statistical work of the alarm event can be further completed, so that an administrator can macroscopically master the operation condition of each device on the whole. Specifically, for each device, the total number of alarm events in each process stage in which it is located may be updated and displayed, for example, the number of alarm events in the alarm receiving stage, the number of alarm events in the alarm receiving timeout stage, the number of alarm events in the processing stage, and so on; on the other hand, for each process stage, the total number of all alarm events in the process stage can be updated and displayed.
It can be seen that, in the event management display method shown in fig. 2, on the basis of the method shown in fig. 1, the timeout processing and the total count of the alarm event are added, so that an administrator can more conveniently and intuitively obtain the timeout condition and the total condition of the alarm event, and the management efficiency of the alarm event of the device can be further improved.
The following describes an event management display device provided in an embodiment of the present application. The event management display apparatus described below and the event management display method described above may be referred to in correspondence with each other.
Referring to fig. 3, fig. 3 is a block diagram of an event management display device according to the present application; comprises an acquisition module 301, a judgment module 302 and a command module 303.
The obtaining module 301 is mainly used for obtaining alarm information of an alarm event. Moreover, in order to ensure timeliness of alarm processing, the obtaining module 301 may perform real-time communication through the data interaction interface when obtaining alarm information, so as to obtain alarm information of a new alarm event in real time or update alarm information of an alarm event that has occurred.
The determining module 302 is mainly used for determining whether the alarm event occurs for the first time.
The command module 303 is mainly used for generating an event icon of an alarm event in a display page when the alarm event occurs for the first time; and when the alarm event does not occur for the first time, updating the display position of the event icon of the alarm event in the display page according to the alarm information. Wherein, the display position of the event icon marks the process stage of the alarm event.
In addition, when generating the event icon of the alarm event, the command module 303 may specifically generate the event icon of the corresponding color according to the alarm level of the alarm event. In addition, the command module 303 may further determine whether a process stage of the alarm event is changed before updating the display position of the event icon of the alarm event in the display page, and if so, may update the shape of the event icon while updating the display position of the event icon; if the time length of the alarm event in the current process stage does not exceed the default time limit, the command module 303 may further determine whether the total processing time length of the alarm event in the current process stage exceeds the default time limit, and if the total processing time length of the alarm event in the current process stage exceeds the default time limit, the display position of the event icon may be updated to an area corresponding to the timeout stage, and a timeout notification may be sent to a corresponding administrator. After the generation of the event icon or the updating of the display position is completed, the command module 303 may further be configured to perform statistics on alarm events, including the total number of alarm events of each process stage in which each device is located, and the total number of all alarm events in each process stage. In addition, the command module 303 may also display detailed alarm information of an alarm event corresponding to the event icon in response to clicking on the event icon in the display page.
Therefore, the event management display device provided by the application visually represents the processing progress of the alarm event in the display page in a graphical mode by using the event icon, can greatly facilitate an administrator to quickly and visually know the progress condition of the alarm event, and improves the monitoring and management efficiency of the progress of the alarm event.
Referring to fig. 4, fig. 4 is a diagram illustrating an application example of an event management display method according to an embodiment of the present application. In the display page shown in fig. 4, the alarm receiving phase, the processing phase, the recovery phase and the closing phase of each device are shown in sequence in the direction of the horizontal axis, wherein the alarm receiving phase and the processing phase are further provided with timeout phases, the default time limits of the alarm receiving phase and the processing phase are respectively 15 minutes and 120 minutes, and the default time limit of the recovery phase is 4 hours. In fig. 4, each event icon corresponds to an alarm event, the alarm information of all the alarm events is updated at regular intervals, and the display position of the corresponding event icon is updated according to the updated alarm information. Meanwhile, the event icon in fig. 4 also adopts four different shapes of circle, strip-breadth, diamond and circular fork to respectively represent four processing stages of alarm receiving, processing, recovering and closing. As shown in fig. 4, when the event icon in the display page is clicked, specific alarm information corresponding to an alarm event, such as serial number, alarm name, alarm description, occurrence time, clearing time, recovery time, and the like, may pop up. In addition, statistics on event management conditions are also performed in fig. 4, including the total number of alarm events in different processing stages of each device, and the total number of all alarm events in each processing stage.
The embodiments are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other. For the system disclosed by the embodiment, the description is relatively simple because the system corresponds to the method disclosed by the embodiment, and the relevant points can be referred to the method part for description.
Those of skill would further appreciate that the method steps described in connection with the embodiments disclosed herein may be implemented as electronic hardware, computer software, or combinations of both, and that the various illustrative components and steps have been described above generally in terms of their functionality in order to clearly illustrate the interchangeability of hardware and software. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the implementation. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present application.
The steps of a method or algorithm described in connection with the embodiments disclosed herein may be embodied directly in hardware, in a software module executed by a processor, or in a combination of the two. A software module may reside in Random Access Memory (RAM), memory, Read Only Memory (ROM), electrically programmable ROM, electrically erasable programmable ROM, registers, hard disk, a removable disk, a CD-ROM, or any other form of storage medium known in the art.
The technical solutions provided by the present application are described in detail above. The principles and embodiments of the present application are explained herein using specific examples, which are provided only to help understand the method and the core idea of the present application. It should be noted that, for those skilled in the art, it is possible to make several improvements and modifications to the present application without departing from the principle of the present application, and such improvements and modifications also fall within the scope of the claims of the present application.
Claims (9)
1. An event management display method, comprising:
acquiring alarm information of an alarm event;
judging whether the alarm event occurs for the first time;
if so, generating an event icon of the alarm event in a display page, wherein the display position of the event icon indicates the process stage of the alarm event;
if not, updating the display position of the event icon of the alarm event in a display page according to the alarm information;
and after the event icon of the alarm event is generated in the display page or the display position of the event icon of the alarm event in the display page is updated, responding to the click of the event icon, and displaying the detailed information of the alarm event.
2. The event management display method according to claim 1, wherein the generating of the event icon of the alarm event in the display page comprises:
and generating an event icon with a color corresponding to the alarm level in a display page according to the alarm level of the alarm event.
3. The event management display method according to claim 1, wherein the process phases include an alarm receiving phase, a processing phase, a recovery phase and a shutdown phase.
4. The event management display method according to claim 3, wherein the updating the display position of the event icon of the alarm event in the display page according to the alarm information further comprises:
judging whether the process stage of the alarm event is changed or not according to the alarm information;
if so, updating the display position of the event icon of the alarm event in the display page, and simultaneously updating the shape of the event icon to the shape corresponding to the current process stage.
5. The event management display method according to claim 3, wherein the updating the display position of the event icon of the alarm event in the display page according to the alarm information further comprises:
judging whether the processing time of the alarm event in the process stage exceeds a default time limit or not; and if so, updating the event icon to a display position corresponding to the overtime stage.
6. The event management display method according to claim 5, further comprising, after updating the event icon to the display position corresponding to the timeout period:
and sending a timeout notice to the administrator so that the administrator can timely process the alarm event.
7. The event management display method according to any one of claims 1 to 6, wherein the display page displays event icons of alarm events occurring in respective devices in a unified manner.
8. The event management display method according to claim 7, wherein the generating of the event icon of the alarm event in the display page or the updating of the display position of the event icon of the alarm event in the display page further comprises:
updating and displaying the total number of the alarm events of each device in each process stage;
and updating and displaying the total number of all alarm events in each process stage.
9. An event management display apparatus, comprising:
an acquisition module: the alarm information is used for acquiring alarm events;
a judging module: the alarm event processing module is used for judging whether the alarm event occurs for the first time;
a command module: the event icon is used for generating the alarm event in a display page when the alarm event occurs for the first time, and the display position of the event icon marks the process stage of the alarm event; when the alarm event does not occur for the first time, updating the display position of the event icon of the alarm event in a display page according to the alarm information; and after the event icon of the alarm event is generated in the display page or the display position of the event icon of the alarm event in the display page is updated, responding to the click of the event icon, and displaying the detailed information of the alarm event.
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CN201710595640.5A CN107357713B (en) | 2017-07-20 | 2017-07-20 | Event management display method and system |
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CN110401571A (en) * | 2019-08-22 | 2019-11-01 | 北京世纪互联宽带数据中心有限公司 | A kind of alert processing method and system |
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