CN106886870A - A kind of freight transport system customer service platform - Google Patents

A kind of freight transport system customer service platform Download PDF

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Publication number
CN106886870A
CN106886870A CN201611272703.5A CN201611272703A CN106886870A CN 106886870 A CN106886870 A CN 106886870A CN 201611272703 A CN201611272703 A CN 201611272703A CN 106886870 A CN106886870 A CN 106886870A
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China
Prior art keywords
module
interface
order
customer service
transport system
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CN201611272703.5A
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Chinese (zh)
Inventor
杨珍
姚正发
赵国荣
孙运天
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Individual
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Individual
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Priority to CN201611272703.5A priority Critical patent/CN106886870A/en
Publication of CN106886870A publication Critical patent/CN106886870A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/083Shipping
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0641Shopping interfaces

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  • Business, Economics & Management (AREA)
  • Economics (AREA)
  • Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • Development Economics (AREA)
  • Theoretical Computer Science (AREA)
  • Marketing (AREA)
  • General Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Tourism & Hospitality (AREA)
  • Quality & Reliability (AREA)
  • Operations Research (AREA)
  • Human Resources & Organizations (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention discloses a kind of freight transport system customer service platform, including user name registration/log-in interface and the function interface after logging in, the function interface includes:Order management interface for showing various order status in detail;Receivable registration interface for showing all shipped states and receivable order in detail;Application form for cash advances interface for displaying out all expenses that correspondence order is related to;Grasp the locating and tracking interface of the current location of driver in time for contact staff, the present invention can be provided efficiently for in-company contact staff, it is convenient, the inquiry and positioning service of safety, drastically increase operating efficiency and the degree of accuracy, shared so as to not only realize information matches, and Industry Credit Information system is set up using information data, internally and externally realize doulbe-sides' victory.

Description

A kind of freight transport system customer service platform
Technical field
The present invention relates to logistics field, more particularly to a kind of freight transport system customer service platform.
Background technology
With the arrival of digital times, internet is more and more obvious in the leading role of every field, information-based, numeral Change, resource-sharing increasingly significant same with the advantage being incorporated into logistic industry, for now, the dispersion of national logistic industry Degree is higher, under the still unstable overall situation of logistics development modes, can sit and gather around the source of goods, and the loglstics enterprise for planning as a whole car source could have Standby steady growth of getting a profit, the quick reasonable screening and scheduling of transport capacity resource are the keys that order business is completed, and quick reasonable Screening and scheduling are that order service needed is completed by the efficient operation of the contact staff of logistics businessman, therefore, how to utilize Scientific and reasonable software carrys out high effective integration transport capacity resource, the core competitiveness of development in enhancing industry, as people in the art Member's technical problem urgently to be resolved hurrily.
The content of the invention
It is an object of the invention to provide a kind of freight transport system customer service platform, being capable of high effective integration transport capacity resource, enhancing industry The core competitiveness of interior development.
In order to solve the above technical problems, the invention provides following technical scheme:
A kind of freight transport system customer service platform, it is characterised in that including:User name registration/log-in interface and the work(after logging in Energy interface, the function interface includes:
Order management interface for showing various order status in detail;
Receivable registration interface for showing all shipped states and receivable order in detail;
Application form for cash advances interface for displaying out all expenses that correspondence order is related to;
Grasp the locating and tracking interface of the current location of driver in time for contact staff.
Preferably, the user name registration/log-in interface includes legal identity inspection module, history registry retrieval mould Block, new user registration module.
Preferably, order should be divided into untreated module by order status in described order management interface, middle mould of sending a car Block, return module of sending a car, pending core module, treat shipping module, shipped module, Delivered module, termination order module eight Module.
Preferably, it is described it is untreated, send a car in, return send a car, it is pending, wait to deliver, shipped, Delivered, termination are ordered Single eight modules are connected to client personnel and understand every order detail interface of order detail, the above order details interface in time Including basic information module, order tracking module, annex uploading module.
Preferably, the receivable registration interface is provided with client unit module, starting point module, destination module.
Preferably, the application form for cash advances interface is provided with addition operation module.
Relatively above-mentioned background technology, a kind of freight transport system customer service platform provided by the present invention, the customer service people of freight transport system Member can register the validated user name that can enter platform and log in platform by user name registration/login interface, and corresponding Shipping platform management system simultaneously match, convenient management, four big function columns show order with tabular form, while can show The details of order, inquiry simple to operate, information is complete, divides reasonable, is easy to contact staff to make adjustment in time, fixed Position tracking interface can allow contact staff to grasp the current location of driver in time, more intuitively reflect whole logistics system Ruuning situation, receivable registration interface is provided with client unit module, starting point module, destination module, can be to same client Order do batch processing, application form for cash advances interface is provided with addition operation module, can answer double section, the different order expenses such as by stages Payout status.
Brief description of the drawings
In order to illustrate more clearly about the embodiment of the present invention or technical scheme of the prior art, below will be to embodiment or existing The accompanying drawing to be used needed for having technology description is briefly described, it should be apparent that, drawings in the following description are only this Some embodiments of invention, for those of ordinary skill in the art, on the premise of not paying creative work, can be with Other accompanying drawings are obtained according to these accompanying drawings.
Fig. 1 is a kind of registration/log-in interface of freight transport system customer service platform provided by the present invention;
Fig. 2 is a kind of function interface of freight transport system customer service platform provided by the present invention;
Fig. 3 is a kind of order management module interfaces of freight transport system customer service platform provided by the present invention;
Fig. 4 is a kind of receivable Registration Module interface of freight transport system customer service platform provided by the present invention;
Fig. 5 is a kind of application form for cash advances module interfaces of freight transport system customer service platform provided by the present invention;
Fig. 6 is a kind of order detail module interfaces of freight transport system customer service platform provided by the present invention.
Specific embodiment
Core of the invention is to provide a kind of freight transport system customer service platform, being capable of high effective integration transport capacity resource, enhancing industry The core competitiveness of interior development.
Below in conjunction with the accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is carried out clear, complete Site preparation is described, it is clear that described embodiment is only a part of embodiment of the invention, rather than whole embodiments.It is based on Embodiment in the present invention, it is every other that those of ordinary skill in the art are obtained under the premise of creative work is not made Embodiment, belongs to the scope of protection of the invention.
Incorporated by reference to Fig. 1-6, Fig. 1-6 is a kind of module diagram of freight transport system customer service platform provided by the present invention.
A kind of freight transport system customer service platform provided by the present invention, including user name registration/log-in interface 1 and function interface 2, contact staff can be by user name registration/login interface 1, and registration can enter the validated user name of platform and log in flat Platform, entered function interface 2, function interface 2 includes the order management interface 3 for showing various order status in detail;For detailed Carefully show the receivable registration interface 4 of all shipped states and receivable order;For displaying out all expenses that correspondence order is related to Application form for cash advances interface 5;Grasp the locating and tracking interface 6 of the current location of driver, order pipe in time for contact staff Reason interface 3 is connected in real time with the order database of logistics provider, and Classifying Sum is carried out to order data information, untreated mould is ranked into Block 31, middle module 32 of sending a car, module 33 of sending a car, pending core module 34 are return, shipping module 35, shipped module 36 is treated, has been sent Shown up to module 37, the termination class of order module 38 8 and with tabular form, contact staff wants to check that wherein certain class is with regard to point Corresponding module into the detailed interface 7 of corresponding order is hit, the detailed interface 7 of order includes that basic information module 71, order tracks mould Block 72, annex uploading module 73, basic information module 71 can show the most basic information state of order, such as time of received orders, goods Species, quantity of goods etc., order tracking module 72 can feed back the operation route of this order, such as passed through before this order goods Warehouse, vehicle, the terminal crossed, in case something unexpected happened is, can know that clear and definite divisions of responsibility, and annex uploading module 73 permits Perhaps contact staff uploads the annex related to order, booking note, points for attention of such as order etc..Receivable registration interface 4 can be in detail Carefully show the situation of all shipped states and receivable order, including client unit module 41, starting point module 42, purpose topotype Block 43, can point out shipped order, allow customer service to notify that next terminal or warehouse are received in time, and application form for cash advances interface 5 is provided with and adds Add operation module 51, can in time feed back the expense situation of order, and addition operation module 51 can mark complete when order expense is processed Money, half section, by stages situations such as, locating and tracking interface 6 can allow contact staff to grasp the current location of driver in time, if customer service people Member will follow the trail of the driver that receipt is not returned, and can realize positioning action by quick search, to show the current location of driver, side Just quick accurate, the non-informationization before changing by mobile communication is operated.Four big function columns are with tabular form Display order, while showing the details of order, inquiry simple to operate can be with the transportation management software of logistics company Management by synchronization, contact staff's mobile phone operation is time saving and energy saving.Operating efficiency and the degree of accuracy are drastically increased, information is not only realized Matching is shared, and sets up Industry Credit Information system using information data, internally and externally realizes doulbe-sides' victory.
Specifically, in specific embodiment of the invention, user name registration/log-in interface 1 includes legal identity inspection module 11st, history registry retrieval module 12 and new user registration module 13, so that ensure the unicity of valid user name, and and thing The management software of stream company uses same set of account number cipher, is easy to management, can be entered according to different tasks after logging in Corresponding functional module, specific certain order of search can be retreated to function interface selection other functions operation after completing work, Order shows order with tabular form, and one-touch search covers all at one glance, convenient for in-company contact staff provides efficiently, The inquiry and positioning service of safety.
A kind of freight transport system customer service platform provided by the present invention is described in detail above.Tool used herein Body example is set forth to principle of the invention and implementation method, and the explanation of above example is only intended to help and understands this hair Bright method and its core concept.It should be pointed out that for those skilled in the art, not departing from the present invention On the premise of principle, some improvement and modification can also be carried out to the present invention, these are improved and modification also falls into right of the present invention It is required that protection domain in.

Claims (6)

1. a kind of freight transport system customer service platform, it is characterised in that including:User name registration/log-in interface (1) and the work(after logging in Energy interface (2), the function interface (2) includes:
Order management interface (3) for showing various order status in detail;
Receivable registration interface (4) for showing all shipped states and receivable order in detail;
Application form for cash advances interface (5) for displaying out all expenses that correspondence order is related to;
Grasp the locating and tracking interface (6) of the current location of driver in time for contact staff.
2. a kind of freight transport system customer service platform as claimed in claim 1, it is characterised in that the user name registers/log in boundary Face (1) includes legal identity inspection module (11), history registry retrieval module (12), new user registration module (13).
3. a kind of freight transport system customer service platform as claimed in claim 1, it is characterised in that described order management interface (3) In order should be divided into untreated module (31), middle module of sending a car (32) by order status, return module of sending a car (33), pending Module (34), treat shipping module (35), shipped module (36), Delivered module (37), termination (38) eight moulds of order module Block.
4. a kind of freight transport system customer service platform as claimed in claim 3, it is characterised in that untreated (31), send a car (32), return send a car (33), pending (34), treat delivery (35), shipped (36), Delivered (37), termination order (38) eight Individual module is connected to the order detail interface (7) for understanding every order detail in time for client personnel, the above order details circle Face (7) includes basic information module (71), order tracking module (72), annex uploading module (73).
5. a kind of freight transport system customer service platform as claimed in claim 1, it is characterised in that the receivable registration interface (4) sets There are client unit module (41), starting point module (42), destination module (43).
6. a kind of freight transport system customer service platform as claimed in claim 1, it is characterised in that the application form for cash advances interface (5) sets There is addition operation module (51).
CN201611272703.5A 2016-12-31 2016-12-31 A kind of freight transport system customer service platform Pending CN106886870A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201611272703.5A CN106886870A (en) 2016-12-31 2016-12-31 A kind of freight transport system customer service platform

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201611272703.5A CN106886870A (en) 2016-12-31 2016-12-31 A kind of freight transport system customer service platform

Publications (1)

Publication Number Publication Date
CN106886870A true CN106886870A (en) 2017-06-23

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Family Applications (1)

Application Number Title Priority Date Filing Date
CN201611272703.5A Pending CN106886870A (en) 2016-12-31 2016-12-31 A kind of freight transport system customer service platform

Country Status (1)

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107705065A (en) * 2017-09-08 2018-02-16 王剑雯 A kind of freight traffic management tracking system and its implementation
CN109034710A (en) * 2018-08-28 2018-12-18 深圳市鼎昇贸易有限公司 Warehouse order commodity distribution control method and Related product

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107705065A (en) * 2017-09-08 2018-02-16 王剑雯 A kind of freight traffic management tracking system and its implementation
CN109034710A (en) * 2018-08-28 2018-12-18 深圳市鼎昇贸易有限公司 Warehouse order commodity distribution control method and Related product

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Application publication date: 20170623