CN106652148A - Numbering method and device for electric power business hall - Google Patents
Numbering method and device for electric power business hall Download PDFInfo
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- CN106652148A CN106652148A CN201611202120.5A CN201611202120A CN106652148A CN 106652148 A CN106652148 A CN 106652148A CN 201611202120 A CN201611202120 A CN 201611202120A CN 106652148 A CN106652148 A CN 106652148A
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
- G07C2011/04—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to queuing systems
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Abstract
The invention provides a numbering method and device for an electric power business hall and relates to the technical field of electric power marketing. A numbering request from a user terminal is received, and whether the numbering request is legal is judged; if yes, numbering information corresponding to the numbering request is generated and pushed to the user terminal and a business terminal of the electric power business hall, and an appointment form is updated; business handling information of the electric power business hall at the current moment is acquired from the business terminal of the electric power business hall according to a preset period; the numbering information is updated according to the business handling information and the current appointment form corresponding to website information of the electric power business hall; the current updated numbering information is pushed to the user terminal and the business terminal of the electric power business hall; when the difference between the current moment and appointment handling time reaches the preset time difference, a prompting message is sent to the user terminal. The numbering efficiency of handling business by users in the electric power business hall can be effectively improved, and the user experience degree can be increased.
Description
Technical field
The present invention relates to power marketing technical field, more particularly, to a kind of row number method and dress for electricity business hall
Put.
Background technology
Consumer handle into electricity business hall the business such as pay tariff when, it will usually arrange in numerical order at the doorway of business hall
And row number paper is printed, and wait inside business hall and calling out the numbers.However, the problem that this mode is present has：(1) paper of arranging in numerical order is mostly
It is disposable to utilize, abandoned by consumer at random after calling out the numbers, very not environmentally；(2) paper of arranging in numerical order is easily lost in waiting process；(3)
Consumer is difficult to estimate waiting time in waiting process, often occur in waiting time in leave business hall, but return again
Calling out the numbers the time for oneself is had already passed by when coming, the awkward situation that the row number of oneself cancels.In sum, electric power battalion in prior art
The mode effect on driving birds is not good that the consumer that row number paper is transacting business arranges in numerical order is taken in the industry Room, and user satisfaction is not high.
The problem of the mode effect on driving birds is not good arranged in numerical order for the client of transacting business for electricity business hall in above-mentioned prior art,
Not yet propose effective solution at present.
The content of the invention
In view of this, it is an object of the invention to provide a kind of row number method and device for electricity business hall, can
The efficiency that user goes electricity business hall transacting business to arrange in numerical order effectively is lifted, time and the energy of user is more preferably saved, is improved and is used
Family Experience Degree.
To achieve these goals, the technical scheme that the embodiment of the present invention is adopted is as follows：
In a first aspect, embodiments providing a kind of row number method for electricity business hall, the method is applied to
Server side, including：The row number request for carrying out user terminal is received, wherein, row number request includes claimant's identity information, pending
Time and electricity business hall site information are handled in reason power business type, reservation；Electricity business hall site information is sought including electric power
The address information and number information of industry Room site；According to the electricity business hall information database and electricity business hall that pre-build
The reservation list at corresponding current time, judges whether row number request is legal；Wherein, preengaging list includes the use of subscriber
The time is handled in family identity information, power business type to be handled and reservation；If legal, according to electricity business hall site information pair
The reservation list at the current time answered generates row number information corresponding with row number request, the information pushing that will arrange in numerical order to user terminal and
The service terminal of electricity business hall, and update reservation list；Wherein, information of arranging in numerical order includes current push time, claimant's identity
Information, power business type to be handled, reservation handle the time, electricity business hall site information, respectively with the current push time pair
The queue number answered and estimated waiting duration；According to predetermined period, from the service terminal of electricity business hall electricity business hall is obtained
The business handling information at current time；Wherein, business handling information include it is current just transacting business active user information；
According to business handling information and the reservation list at electricity business hall site information corresponding current time, row number information is updated；When
When receiving the row number inquiry request for carrying out user terminal, by the row number information pushing after current renewal to user terminal and electric power
The service terminal of business hall；When the difference for handling the time with reservation at current time reaches Preset Time difference, to user terminal
Send prompting message.
With reference in a first aspect, embodiments provide the first possible embodiment of first aspect, wherein, on
State according to the electricity business hall information database and the reservation list at electricity business hall corresponding current time for pre-building, sentence
Disconnected row number request it is whether legal including：According to the number information of electricity business hall and the electricity business hall Information Number for pre-building
According to storehouse, judge whether power business type to be handled belongs to the scope of business of electricity business hall；If belonged to, electric power business is searched
The reservation list at the Room corresponding current time, judges whether the time is handled in reservation legal；If it is, determining that row number request is legal.
With reference in a first aspect, embodiments provide second possible embodiment of first aspect, wherein, on
The reservation list according to business handling information and electricity business hall site information corresponding current time is stated, row number packet is updated
Include：In business handling information it is current just transacting business active user information, determine that active user seeks in electric power
Position in the reservation list at industry Room site information corresponding current time；According to active user reservation list position, more
Current push time, respectively queue number corresponding with the current push time and estimated waiting duration in new row number information.
With reference in a first aspect, embodiments provide the third possible embodiment of first aspect, wherein, on
Stating method also includes：When judging that row number request is legal, calculate current time and the time difference of time is handled in reservation；In real time more
New time difference.
With reference to the third possible embodiment of first aspect, the 4th kind of first aspect is embodiments provided
Possible embodiment, wherein, when the above-mentioned difference for handling the time with reservation at current time reaches Preset Time difference, Xiang Yong
Family terminal sends prompting message to be included：When time difference reaches the first Preset Time difference, send first to user terminal and carry
Awake information；First prompting message includes current time corresponding row number request；When time difference reaches the second Preset Time difference
When, send the second prompting message to user terminal；Second prompting message includes that current time corresponding row number request is pre- with second
If time difference.
With reference in a first aspect, embodiments provide the 5th kind of possible embodiment of first aspect, wherein, on
Stating method also includes：When receive user terminal transmission handle complete feedback when, stop update row number information.
Second aspect, the embodiment of the present invention also provides a kind of number lining up device for electricity business hall, and the device is applied to
Server side, including：Request receiving module, for receiving the row number for carrying out user terminal request, wherein, row number request includes please
Ask for help identity information, power business type to be handled, reservation handle time and electricity business hall site information；Electricity business hall net
Point information includes the address information and number information of electricity business hall site；Request judge module, pre-builds for basis
Electricity business hall information database and the reservation list at electricity business hall corresponding current time, judge whether row number request closes
Method；Wherein, list is preengage including the subscriber identity information of subscriber, when power business type is handled and reservation is handled
Between；Row number generation module, it is pre- according to electricity business hall site information corresponding current time for when row number request is legal
About list generates row number information corresponding with row number request, by row number information pushing to user terminal and the business of electricity business hall
Terminal, and update reservation list；Wherein, row number information includes current push time, claimant's identity information, electric power industry to be handled
Service type, reservation handle time, respectively electricity business hall site information, queue number corresponding with the current push time and estimated
Waiting duration；Data obtaining module is handled, for according to predetermined period, from the service terminal of electricity business hall electric power business being obtained
The business handling information at Room current time；Wherein, business handling information include it is current just transacting business active user letter
Breath；Row number update module, for according to the reservation at business handling information and electricity business hall site information corresponding current time
List, updates row number information；Pushing module is updated, for when the row number inquiry request for carrying out user terminal is received, ought
Row number information pushing after front renewal is to user terminal and the service terminal of electricity business hall；Prompting module, for when current
When the difference that quarter handles the time with reservation reaches Preset Time difference, to user terminal prompting message is sent.
With reference to second aspect, the first possible embodiment of second aspect is embodiments provided, wherein, on
Stating request judge module includes：First judging unit, for according to the number information of electricity business hall and the electricity for pre-building
Power business hall information database, judges whether power business type to be handled belongs to the scope of business of electricity business hall；Second sentences
Disconnected unit, for when handling power business type and belonging to the scope of business of electricity business hall, searching electricity business hall correspondence
Current time reservation list, judge whether the time is handled in reservation legal；Determining unit, it is legal for handling the time in reservation
When, it is determined that row number request is legal.
With reference to second aspect, second possible embodiment of second aspect is embodiments provided, wherein, on
Stating row number update module includes：Position determination unit, for current just the working as in transacting business in business handling information
The information of front user, determines position of the active user in the reservation list at electricity business hall site information corresponding current time
Put；Updating block, in the position of reservation list, updates the current push time in row number information, divides for according to active user
Time corresponding queue number and estimated waiting duration are not pushed with current.
With reference to second aspect, the third possible embodiment of second aspect is embodiments provided, wherein, on
Stating device also includes：Time difference computing module, handles for when judging that row number request is legal, calculating current time with reservation
The time difference of time；Time difference update module, for real-time update time difference.
A kind of row number method and device for electricity business hall is embodiments provided, by receiving from user
The row number request of terminal, judges the legitimacy of the row number request, and row number information is generated when it is determined that row number request is legal,
And the information pushing that will arrange in numerical order is to user terminal and service terminal；The business handling information obtained by service terminal, updates row number
Information；By the row number information pushing after renewal to user terminal and service terminal, and certain condition can also reached simultaneously
When to user terminal send prompting message.In a particular application, row number information includes claimant's identity information, electric power industry to be handled
Time and electricity business hall site information are handled in service type, reservation.With the visitor that electricity business hall in prior art is transacting business
The problem of the mode effect on driving birds is not good of family row number, the row number method and device for electricity business hall provided in an embodiment of the present invention,
With following advantage：
1st, user can apply for row number by user terminal, without the need for reaching electricity business hall and printing row number paper, not only save
About cost, economic and environment-friendly, and is not in the problems such as row number paper is lost；
2nd, information updating and push to user terminal by arranging in numerical order, user be apparent from will transacting business time,
It is easy to the reasonable arrangement time；
3rd, service terminal also can know in real time row number information, be easy to relevant staff's reasonable arrangement workload, as far as possible
Guarantee to complete task according to reservation table；It is favorably improved operating efficiency, it is to avoid delay；
4th, prompting message can be sent to user terminal, it is to avoid user forgets and misses the business handling time.
In sum, a kind of row number method and device for electricity business hall provided in an embodiment of the present invention, Neng Gouyou
Effect lifts the efficiency that user goes electricity business hall transacting business to arrange in numerical order, and more preferably saves time and the energy of user, improves user
Experience Degree.
Other features and advantages of the present invention will be illustrated in the following description, also, the partly change from specification
Obtain it is clear that or being understood by implementing the present invention.The purpose of the present invention and other advantages are in specification, claims
And in accompanying drawing specifically noted structure realizing and obtain.
To enable the above objects, features and advantages of the present invention to become apparent, preferred embodiment cited below particularly, and coordinate
Appended accompanying drawing, is described in detail below.
Description of the drawings
In order to be illustrated more clearly that the specific embodiment of the invention or technical scheme of the prior art, below will be to concrete
The accompanying drawing to be used needed for embodiment or description of the prior art is briefly described, it should be apparent that, in describing below
Accompanying drawing is some embodiments of the present invention, for those of ordinary skill in the art, before creative work is not paid
Put, can be with according to these other accompanying drawings of accompanying drawings acquisition.
Fig. 1 shows a kind of row number method flow diagram for electricity business hall that the embodiment of the present invention is provided；
Fig. 2 is shown in the row number method for electricity business hall that the embodiment of the present invention is provided, according to business handling
Information and the reservation list at electricity business hall site information corresponding current time, update the flow process of the concrete grammar of row number information
Figure；
Fig. 3 shows a kind of structured flowchart of number lining up device for electricity business hall that the embodiment of the present invention is provided；
Fig. 4 shows in a kind of number lining up device for electricity business hall that the embodiment of the present invention is provided that request judges
The concrete structure block diagram of module；
Fig. 5 shows in a kind of number lining up device for electricity business hall that the embodiment of the present invention is provided that row number updates
The concrete structure block diagram of module.
Specific embodiment
To make purpose, technical scheme and the advantage of the embodiment of the present invention clearer, below in conjunction with accompanying drawing to the present invention
Technical scheme be clearly and completely described, it is clear that described embodiment is a part of embodiment of the invention, rather than
Whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art are not making creative work premise
Lower obtained every other embodiment, belongs to the scope of protection of the invention.
The consumer for removing electricity business hall transacting business at present needs to print row number paper in business hall mostly, and wait is called out the numbers
Transacting business, it is contemplated that such as (1) row number paper present in prior art is mostly disposable utilization, very not environmentally；(2) arrange in numerical order
Paper is easily lost in waiting process；(3) consumer is difficult to estimate the problem of waiting time in waiting process, based on this, this
A kind of row number method and device for electricity business hall that inventive embodiments are provided, can effectively lift the user of transacting business
In the row number efficiency and user experience of electricity business hall, for ease of understanding the present embodiment, below to of the invention real
Apply the row number method and device for electricity business hall disclosed in example to describe in detail,
Embodiment one：
A kind of row number method flow diagram for electricity business hall shown in Figure 1, (the method is with from being arranged at electric power
Illustrate as a example by the server side description of business hall general headquarters), comprise the following steps：
Step S102, receive come user terminal row number request, wherein, row number request include claimant's identity information,
Time and electricity business hall site information are handled in power business type to be handled, reservation；Electricity business hall site information includes electricity
The address information and number information of power business hall site；
Step S104, during according to the electricity business hall information database and corresponding current electricity business hall for pre-building
The reservation list at quarter, judges whether row number request is legal；Wherein, preengage list include the subscriber identity information of subscriber,
The time is handled in power business type to be handled and reservation；
Step S106, if legal, generates according to the reservation list at electricity business hall site information corresponding current time
Row number information corresponding with row number request, by row number information pushing to user terminal and the service terminal of electricity business hall, and more
New reservation list；Wherein, row number information includes current push time, claimant's identity information, power business type to be handled, pre-
About handle time, respectively electricity business hall site information, queue number corresponding with the current push time and estimated waiting duration；
Step S108, according to predetermined period, from the service terminal of electricity business hall electricity business hall current time is obtained
Business handling information；Wherein, business handling information include it is current just transacting business active user information；
Step S110, according to business handling information and the reservation table at electricity business hall site information corresponding current time
It is single, update row number information；Specially update row number information in the current push time, reservation handle the time, respectively with currently push away
Send time corresponding queue number and estimated waiting duration；
Step S112, when the row number inquiry request for carrying out user terminal is received, by the row number information after current renewal
Push to the service terminal of user terminal and electricity business hall；
Step S114, when the difference for handling the time with reservation at current time reaches Preset Time difference, to user terminal
Send prompting message.
The above-mentioned row number method for electricity business hall provided in an embodiment of the present invention, by receiving come user terminal
Row number request, judges the legitimacy of the row number request, and row number information is generated when it is determined that row number request is legal, and will row
Number information pushing is to user terminal and service terminal；The business handling information obtained by service terminal, updates row number information；Together
When can also be by the row number information pushing after renewal to user terminal and service terminal, and when certain condition is reached to user
Terminal sends prompting message.In a particular application, row number information include claimant's identity information, power business type to be handled,
Time and electricity business hall site information are handled in reservation.It is client's row number of transacting business with electricity business hall in prior art
The problem of mode effect on driving birds is not good, the row number method for electricity business hall provided in an embodiment of the present invention, with following advantage：
1st, user can apply for row number by user terminal, without the need for reaching electricity business hall and printing row number paper, not only save
About cost, economic and environment-friendly, and is not in the problems such as row number paper is lost；
2nd, information updating and push to user terminal by arranging in numerical order, user be apparent from will transacting business time,
It is easy to the reasonable arrangement time；
3rd, service terminal also can know in real time row number information, be easy to relevant staff's reasonable arrangement workload, as far as possible
Guarantee to complete task according to reservation table；It is favorably improved operating efficiency, it is to avoid delay；
4th, prompting message can be sent to user terminal, it is to avoid user forgets and misses the business handling time.
In sum, a kind of row number method for electricity business hall provided in an embodiment of the present invention can effectively lift use
The efficiency that electricity business hall transacting business is arranged in numerical order is gone at family, more preferably saves time and the energy of user, improves user experience.
In order to ensure user arrange in numerical order application legitimacy, prevent user error to other business of electricity business hall application,
For example, the business handled in electricity business hall A includes X, but not including that Y, and business Y is handled by electricity business hall B, Yong Huyou
In it is ignorant and to electricity business hall A apply transacting business Y, cause waste user time energy, additionally, also for prevent use
Family subscription time conflicts with other people, therefore in the said method of the present embodiment, step S104 is specifically referred to following steps and holds
OK：
(1) according to the number information of electricity business hall and the electricity business hall information database for pre-building, judge to treat
Handle the scope of business whether power business type belongs to electricity business hall；
(2) if belonged to, the reservation list at electricity business hall corresponding current time is searched, judges that the reservation time of handling is
It is no legal；
(3) if it is, determining that row number request is legal.
Once judged by step (1) first whether judge the power business type to be handled arranged in numerical order in request
Belong to the scope of business of electricity business hall；Then secondary judgement is carried out by step (2), that is, judges that the reservation in row number request is done
Whether the reason time is feasible, specifically to may determine that in current reservation list and handle that whether time corresponding reservation hurdle is with reservation
It is empty；Judged twice by above-mentioned, so as to the row number request for ensureing user is legal, it is to avoid follow-up waste user and business
The time in the Room and energy.
Because the staff in electricity business hall is in real-time transacting business, the user that the time of handling has been discharged to is handling industry
Leave immediately after business, therefore the queue number in row number information and estimated waiting duration are related to current time, are to become in real time
Dynamic.Therefore, it is shown in Figure 2, it is above-mentioned according to business handling information and electricity business hall site information corresponding current time
Reservation list, update row number information specifically can include：
Step S202, in business handling information it is current just transacting business active user information, it is determined that working as
Position of the front user in the reservation list at electricity business hall site information corresponding current time；
Step S204, according to active user in the position of reservation list, updates the current push time in row number information, divides
Time corresponding queue number and estimated waiting duration are not pushed with current.
The title of active user can be found from reservation list, its position in reservation list is found, so as to
Active user just in transacting business is starting point, recalculate queue number before the user of row number information with during estimated waiting
It is long, row number information is updated, consequently facilitating user accurately understands current queuing situation and also needs to wait duration.
Further, in order to allow user accurately to understand estimated waiting duration, said method also includes：Ask when judging to arrange in numerical order
When legal, calculate current time and preengage the time difference of time of handling；Real-time update time difference.It is clear that the time difference
Value is being gradually shortened, when time difference reaches Preset Time difference, you can sends prompting message to user terminal, is referred to
Following steps are realized：
First, when time difference reaches the first Preset Time difference, to user terminal the first prompting message is sent；First carries
Awake information includes current time corresponding row number request；
2nd, when time difference reaches the second Preset Time difference, to user terminal the second prompting message is sent；Second carries
Awake information includes current time corresponding row number request and the second Preset Time difference.
For example, the first Preset Time difference is set as 2 hours, handle the time difference of time with reservation at current time and arrive
During up to 2 hours, in order to prevent user from forgetting that item is handled in reservation, the first prompting message can be sent to user terminal；This first
Prompting message can include current time corresponding row number request, such that it is able to reach effectively prompting；Set the first Preset Time
Difference is 0.5 hour, when the time difference for handling the time with reservation at current time is reached 0.5 hour, is sent to user terminal
Second prompting message；Second prompting message includes current time corresponding row number request and the second Preset Time difference.Quite
In user is reminded for urgent before transacting business is closed on, prevent user from forgetting or have thing to delay the time of transacting business temporarily.
The signal for readily appreciating is these are only, during implementing, multiple Preset Time differences can be set, for example, setting 3 is little
When, send prompting message respectively within 1 hour, 0.5 hour, 10 minutes etc., Preset Time difference can be set by user oneself, also may be used
With by server system default setting.
By the way, can effectively prevent user from forgetting subscription time and missing the business handling time, also allow for
User's reasonable arrangement time.
In addition, it is contemplated that the user of row number application is when business handling is completed, need not arrange in numerical order information, therefore, above-mentioned side
Method also includes：When receive user terminal transmission handle complete feedback when, stop update row number information.With it, can
To effectively raise the treatment effeciency of server, reach and carry it through to the end.
Embodiment two：
For a kind of row number method for electricity business hall provided in embodiment 1, embodiments provide
A kind of a kind of number lining up device for electricity business hall for being arranged on server side, shown in Figure 3, the device includes following mould
Block：
Request receiving module 31, for receiving the row number for carrying out user terminal request, wherein, row number request includes claimant
Time and electricity business hall site information are handled in identity information, power business type to be handled, reservation；Believe electricity business hall site
Breath includes the address information and number information of electricity business hall site；
Request judge module 32, for according to the electricity business hall information database and electricity business hall pair for pre-building
The reservation list at the current time answered, judges whether row number request is legal；Wherein, preengaging list includes the user of subscriber
The time is handled in identity information, power business type to be handled and reservation；
Row number generation module 33, it is corresponding current according to electricity business hall site information for when row number request is legal
The reservation list at moment generates row number information corresponding with row number request, by row number information pushing to user terminal and electric power business
The service terminal in the Room, and update reservation list；Wherein, information of arranging in numerical order includes current pushing time, claimant's identity information, pending
Time, respectively electricity business hall site information, queuing people corresponding with the current push time are handled in reason power business type, reservation
Number and estimated waiting duration；
Data obtaining module 34 is handled, for according to predetermined period, from the service terminal of electricity business hall electric power battalion being obtained
The business handling information at industry Room current time；Wherein, business handling information includes current just in the active user of transacting business
Information；
Row number update module 35, for according to business handling information and electricity business hall site information corresponding current time
Reservation list, update row number information；
Pushing module 36 is updated, for when the row number inquiry request for carrying out user terminal is received, after currently updating
Row number information pushing to user terminal and the service terminal of electricity business hall；
Prompting module 37, when the difference for handling the time with reservation at current time reaches Preset Time difference, Xiang Yong
Family terminal sends prompting message.
The above-mentioned number lining up device for electricity business hall provided in an embodiment of the present invention, is received by request receiving module 31
Carry out the row number request of user terminal, judged by asking the legitimacy of the row number request of judge module 32 pairs, and by arranging
Number generation module 33 generates row number information when it is determined that row number request is legal, and will row number information pushing to user terminal and business
Terminal；By handling the business handling information that data obtaining module 34 is obtained from service terminal, updated by row number update module 35
Row number information, while update pushing module 36 can also be by the row number information pushing after renewal to user terminal and business end
End, and send prompting message to user terminal when certain condition is reached from prompting module 37.In a particular application, row number information
Time and electricity business hall site information are handled including claimant's identity information, power business type to be handled, reservation.With it is existing
The problem of the mode effect on driving birds is not good that electricity business hall is arranged in numerical order for the client of transacting business, use provided in an embodiment of the present invention in technology
In the number lining up device of electricity business hall, with following advantage：
1st, user can apply for row number by user terminal, without the need for reaching electricity business hall and printing row number paper, not only save
About cost, economic and environment-friendly, and is not in the problems such as row number paper is lost；
2nd, information updating and push to user terminal by arranging in numerical order, user be apparent from will transacting business time,
It is easy to the reasonable arrangement time；
3rd, service terminal also can know in real time row number information, be easy to relevant staff's reasonable arrangement workload, as far as possible
Guarantee to complete task according to reservation table；It is favorably improved operating efficiency, it is to avoid delay；
4th, prompting message can be sent to user terminal, it is to avoid user forgets and misses the business handling time.
In sum, the number lining up device for electricity business hall provided in an embodiment of the present invention can effectively lift user and go
The efficiency of electricity business hall transacting business row number, more preferably saves time and the energy of user, improves user experience.
In order to ensure user arrange in numerical order application legitimacy, prevent user error to other business of electricity business hall application,
Additionally, also for preventing user's subscription time from conflicting with other people, the structured flowchart of request judge module shown in Figure 4 please
Judge module is asked to include：
First judging unit 41, for being believed according to the number information of electricity business hall and the electricity business hall for pre-building
Breath database, judges whether power business type to be handled belongs to the scope of business of electricity business hall；
Second judging unit 42, for when handling power business type and belonging to the scope of business of electricity business hall, looking into
The reservation list at electricity business hall corresponding current time is looked for, judges whether the time is handled in reservation legal；
Determining unit 43, for reservation handle the time it is legal when, it is determined that row number request it is legal.
Judged twice by above-mentioned, so as to the row number request for ensureing user is legal, it is to avoid follow-up waste user with
And time and the energy of business hall.
Because the staff in electricity business hall is in real-time transacting business, the user that the time of handling has been discharged to is handling industry
Leave immediately after business, therefore the queue number in row number information and estimated waiting duration are related to current time, are to become in real time
Dynamic.Therefore, the structured flowchart of row number update module shown in Figure 5, row number update module includes：
Position determination unit 51, in business handling information it is current just transacting business active user letter
Breath, determines position of the active user in the reservation list at electricity business hall site information corresponding current time；
Updating block 52, in the position of reservation list, the current push in row number information is updated for according to active user
Time, respectively queue number corresponding with the current push time and estimated waiting duration.
The title of active user can be found from reservation list, its position in reservation list is found, so as to
Active user just in transacting business is starting point, recalculate queue number before the user of row number information with during estimated waiting
It is long, row number information is updated, consequently facilitating user accurately understands current queuing situation and also needs to wait duration.
Further, in order to allow user accurately to understand estimated waiting duration, said apparatus also include：
Time difference computing module, the time is handled for when judging that row number request is legal, calculating current time with reservation
Time difference；
Time difference update module, for real-time update time difference.
It is clear that time difference is being gradually shortened, prompting module is referred to lower unit such as and realizes：
First reminding unit, for when time difference reaches the first Preset Time difference, to user terminal first being sent
Prompting message；First prompting message includes current time corresponding row number request；
Second reminding unit, for when time difference reaches the second Preset Time difference, to user terminal second being sent
Prompting message；Second prompting message includes current time corresponding row number request and the second Preset Time difference.
It should be noted that prompting module can divide multiple reminding units, the corresponding Preset Time of each reminding unit
Difference can set in advance；By the way, when can effectively prevent user from forgetting subscription time and missing business handling
Between, also allow for user's reasonable arrangement time.
The device that the present embodiment is provided, it realizes that the technique effect of principle and generation is identical with previous embodiment, is letter
Describe, device embodiment part does not refer to part, refers to corresponding contents in preceding method embodiment.
In sum, a kind of row number method and device for electricity business hall that the embodiment of the present invention is provided, has
Following advantage：
1st, user can apply for row number by user terminal, without the need for reaching electricity business hall and printing row number paper, not only save
About cost, economic and environment-friendly, and is not in the problems such as row number paper is lost；
2nd, information updating and push to user terminal by arranging in numerical order, user be apparent from will transacting business time,
It is easy to the reasonable arrangement time；
3rd, service terminal also can know in real time row number information, be easy to relevant staff's reasonable arrangement workload, as far as possible
Guarantee to complete task according to reservation table；It is favorably improved operating efficiency, it is to avoid delay；
4th, prompting message can be sent to user terminal, it is to avoid user forgets and misses the business handling time.
Therefore, a kind of row number method and device for electricity business hall provided in an embodiment of the present invention can be lifted effectively
User goes the efficiency that electricity business hall transacting business is arranged in numerical order, and more preferably saves time and the energy of user, improves user experience.
A kind of computer program of row number method and device for electricity business hall that the embodiment of the present invention is provided is produced
Product, including the computer-readable recording medium for storing program code, before the instruction that described program code includes can be used to perform
Method described in the embodiment of the method for face, implements and can be found in embodiment of the method, will not be described here.
In addition, in the description of the embodiment of the present invention, unless otherwise clearly defined and limited, term " installation ", " phase
Company ", " connection " should be interpreted broadly, for example, it may be being fixedly connected, or being detachably connected, or be integrally connected；Can
Being to be mechanically connected, or electrically connect；Can be joined directly together, it is also possible to be indirectly connected to by intermediary, Ke Yishi
The connection of two element internals.For the ordinary skill in the art, with concrete condition above-mentioned term can be understood at this
Concrete meaning in invention.
If the function is realized and as independent production marketing or when using using in the form of SFU software functional unit, can be with
In being stored in a computer read/write memory medium.Based on such understanding, technical scheme is substantially in other words
The part contributed to prior art or the part of the technical scheme can be embodied in the form of software product, the meter
Calculation machine software product is stored in a storage medium, including some instructions are used so that a computer equipment (can be individual
People's computer, server, or network equipment etc.) perform all or part of step of each embodiment methods described of the invention.
And aforesaid storage medium includes：USB flash disk, portable hard drive, read-only storage (ROM, Read-Only Memory), arbitrary access are deposited
Reservoir (RAM, Random Access Memory), magnetic disc or CD etc. are various can be with the medium of store program codes.
In describing the invention, it should be noted that term " " center ", " on ", D score, "left", "right", " vertical ",
The orientation or position relationship of the instruction such as " level ", " interior ", " outward " be based on orientation shown in the drawings or position relationship, merely to
Be easy to description the present invention and simplify description, rather than indicate or imply indication device or element must have specific orientation,
With specific azimuth configuration and operation, therefore it is not considered as limiting the invention.Additionally, term " first ", " second ",
" the 3rd " is only used for describing purpose, and it is not intended that indicating or implying relative importance.
Finally it should be noted that：Embodiment described above, specific embodiment only of the invention, to illustrate the present invention
Technical scheme, rather than a limitation, protection scope of the present invention is not limited thereto, although with reference to the foregoing embodiments to this
It is bright to be described in detail, it will be understood by those within the art that：Any those familiar with the art
The invention discloses technical scope in, it still can modify to the technical scheme described in previous embodiment or can be light
Change is readily conceivable that, or equivalent is carried out to which part technical characteristic；And these modifications, change or replacement, do not make
The essence of appropriate technical solution departs from the spirit and scope of embodiment of the present invention technical scheme, should all cover the protection in the present invention
Within the scope of.Therefore, protection scope of the present invention described should be defined by scope of the claims.
Claims (10)
1. a kind of row number method for electricity business hall, it is characterised in that methods described is applied to server side, including：
The row number request for carrying out user terminal is received, wherein, the row number request includes claimant's identity information, electric power to be handled
Time and electricity business hall site information are handled in type of service, reservation；Electricity business hall site information includes electric power business
The address information and number information of Room site；
According to the electricity business hall information database and the reservation at the electricity business hall corresponding current time that pre-build
List, judges whether the row number request is legal；Wherein, it is described reservation list include the subscriber identity information of subscriber,
The time is handled in power business type to be handled and reservation；
If legal, generated and the row number according to the reservation list at electricity business hall site information corresponding current time
Corresponding row number information is asked, by the row number information pushing to the user terminal and the business end of the electricity business hall
End, and update the reservation list；Wherein, the row number information includes current push time, claimant's identity information, waits to handle
Power business type, reservation handle time, respectively electricity business hall site information, queuing corresponding with current push time
Number and estimated waiting duration；
According to predetermined period, obtain the business at the electricity business hall current time from the service terminal of the electricity business hall and do
Reason information；Wherein, the business handling information include it is current just transacting business active user information；
According to the business handling information and the reservation list at electricity business hall site information corresponding current time, update
The row number information；
When the row number inquiry request for carrying out user terminal is received, by the row number information pushing after current renewal to described
The service terminal of user terminal and the electricity business hall；
When Preset Time difference is reached with the difference for preengaging the time of handling at current time, send to the user terminal and carry
Awake information.
2. method according to claim 1, it is characterised in that according to the electricity business hall information database for pre-building with
And the reservation list at the electricity business hall corresponding current time, judge the row number request it is whether legal including：
According to the number information of the electricity business hall and the electricity business hall information database for pre-building, judge described in treat
Handle the scope of business whether power business type belongs to the electricity business hall；
If belonged to, the reservation list at the electricity business hall corresponding current time is searched, judge that the time is handled in the reservation
It is whether legal；
If it is, determining that the row number request is legal.
3. method according to claim 1, it is characterised in that according to the business handling information and the electricity business hall
The reservation list at site information corresponding current time, updating the row number information includes：
In the business handling information it is current just transacting business active user information, determine the active user
Position in the reservation list at electricity business hall site information corresponding current time；
According to the active user in the position of the reservation list, update the current push time in the row number information, divide
Not with the current push time corresponding queue number and estimated waiting duration.
4. method according to claim 1, it is characterised in that methods described also includes：
When judging that the row number request is legal, current time is calculated with the time difference for preengaging the time of handling；
Time difference described in real-time update.
5. method according to claim 4, it is characterised in that handle the difference of time with the reservation at current time and reach
During to Preset Time difference, sending prompting message to the user terminal includes：
When the time difference reaches the first Preset Time difference, to the user terminal the first prompting message is sent；It is described
First prompting message includes the current time corresponding row number request；
When the time difference reaches the second Preset Time difference, to the user terminal the second prompting message is sent；It is described
Second prompting message includes the current time corresponding row number request and the second Preset Time difference.
6. method according to claim 1, it is characterised in that methods described also includes：
When handling of receiving that the user terminal sends completes feedback, stop updating the row number information.
7. a kind of number lining up device for electricity business hall, it is characterised in that described device is applied to server side, including：
Request receiving module, for receiving the row number for carrying out user terminal request, wherein, the row number request includes claimant's body
Time and electricity business hall site information are handled in part information, power business type to be handled, reservation；The electricity business hall site
Information includes the address information and number information of electricity business hall site；
Request judge module, for according to electricity business hall information database and the electricity business hall correspondence for pre-building
Current time reservation list, judge it is described row number request it is whether legal；Wherein, the reservation list includes subscriber
Subscriber identity information, power business type to be handled and reservation handle the time；
Row number generation module, for it is described row number request it is legal when, according to electricity business hall site information it is corresponding work as
The reservation list at front moment generates row number information corresponding with row number request, by the row number information pushing to the user
The service terminal of terminal and the electricity business hall, and update the reservation list；Wherein, the row number information includes currently pushing away
Time, claimant's identity information, power business type to be handled, reservation is sent to handle time, electricity business hall site information, difference
With the current push time corresponding queue number and estimated waiting duration；
Data obtaining module is handled, for according to predetermined period, from the service terminal of the electricity business hall electric power being obtained
The business handling information at business hall current time；Wherein, the business handling information includes current just in the current of transacting business
The information of user；
Row number update module, during for according to the business handling information and corresponding current electricity business hall site information
The reservation list at quarter, updates the row number information；
Pushing module is updated, for when the row number inquiry request for carrying out user terminal is received, described in after current renewal
Row number information pushing is to the user terminal and the service terminal of the electricity business hall；
Prompting module, for current time with it is described preengage handle the difference of time and reach Preset Time difference when, to described
User terminal sends prompting message.
8. device according to claim 7, it is characterised in that the request judge module includes：
First judging unit, for according to the number information of the electricity business hall and the electricity business hall information for pre-building
Database, judges whether the power business type to be handled belongs to the scope of business of the electricity business hall；
Second judging unit, for described when handling power business type and belonging to the scope of business of the electricity business hall,
The reservation list at the electricity business hall corresponding current time is searched, judges whether the time is handled in the reservation legal；
Determining unit, for it is described reservation handle the time it is legal when, determine it is described row number request it is legal.
9. device according to claim 7, it is characterised in that the row number update module includes：
Position determination unit, in the business handling information it is current just transacting business active user letter
Breath, determines position of the active user in the reservation list at electricity business hall site information corresponding current time；
Updating block, in the position of the reservation list, working as in the row number information is updated for according to the active user
Front push time, respectively queue number corresponding with current push time and estimated waiting duration.
10. device according to claim 7, it is characterised in that described device also includes：
Time difference computing module, handles for when judging that the row number request is legal, calculating current time with the reservation
The time difference of time；
Time difference update module, for time difference described in real-time update.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201611202120.5A CN106652148A (en) | 2016-12-22 | 2016-12-22 | Numbering method and device for electric power business hall |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201611202120.5A CN106652148A (en) | 2016-12-22 | 2016-12-22 | Numbering method and device for electric power business hall |
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| Publication Number | Publication Date |
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| CN106652148A true CN106652148A (en) | 2017-05-10 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN201611202120.5A Pending CN106652148A (en) | 2016-12-22 | 2016-12-22 | Numbering method and device for electric power business hall |
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| CN107613496A (en) * | 2017-09-29 | 2018-01-19 | 迈普通信技术股份有限公司 | Row number method, system and certificate server |
| CN109191653A (en) * | 2018-11-21 | 2019-01-11 | 奕铭（大连）科技发展有限公司 | A kind of long-range quick Zero queuing system |
| CN109583608A (en) * | 2018-10-23 | 2019-04-05 | 深圳壹账通智能科技有限公司 | Bank's uniform service reserving method, device, computer equipment and storage medium |
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| CN110211587A (en) * | 2019-06-03 | 2019-09-06 | 腾讯大地通途（北京）科技有限公司 | Row number information acquisition method, device, equipment and medium |
| CN113657633A (en) * | 2021-08-13 | 2021-11-16 | 广东天健软件股份有限公司 | Queuing diversion method, system and equipment based on face recognition |
| CN113989975A (en) * | 2021-10-26 | 2022-01-28 | 广东以诺通讯有限公司 | Bank queuing management method and device, electronic equipment and storage medium |
| CN115049085A (en) * | 2022-06-07 | 2022-09-13 | 中国银行股份有限公司 | Method and device for reminding reservation service of bank outlets |
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