CN106411610A - Cloud AC equipment fault ticket number generation method and device - Google Patents
Cloud AC equipment fault ticket number generation method and device Download PDFInfo
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- CN106411610A CN106411610A CN201610986857.4A CN201610986857A CN106411610A CN 106411610 A CN106411610 A CN 106411610A CN 201610986857 A CN201610986857 A CN 201610986857A CN 106411610 A CN106411610 A CN 106411610A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
- H04L41/0686—Additional information in the notification, e.g. enhancement of specific meta-data
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- Computer Networks & Wireless Communication (AREA)
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- Data Exchanges In Wide-Area Networks (AREA)
Abstract
The invention provides a cloud AC equipment fault ticket number generation method and device. The method comprises the following steps: when finding a cloud AC equipment fault, a cloud AC obtains network card information of a fault processing server, progress ID of current cloud AC alarm module progress, system current time value and fault information; and according to the network card information of the fault processing server, the progress ID of the current cloud AC alarm module progress, the system current time value and fault information and counting of a counter, the cloud AC generates a byte array in preset length, and converts the byte array into a character string, which serves as the fault ticket number of cloud AC equipment. The method can reduce data volume when a fault ticket is interacted with a third party system, thereby improving information transmission speed, and improving bandwidth utilization rate.
Description
Technical field
Embodiment of the present invention is related to communication technique field, more particularly, to a kind of cloud AC equipment fault list numbering generation method
And device.
Background technology
Cloud AC (Access Controller, access controller) system is often through HTML
(HyperText Markup Language, HTML) assumes the functional interface of system, and user can connect cloud AC by browser
System, carries out various operations.
Cloud AC reports or during discovering device fault receiving equipment fault, generates Trouble ticket to the fault occurring, and transfers to the
Tripartite's operational system is processed, and operational system, during handling failure, needs to feed back the processing procedure of fault in time, both sides pass through
Trouble ticket numbers the interaction into row information.Cloud AC system generates Trouble ticket and is mainly numbered by fault, device numbering, fault title,
Time of origin etc. forms.Each Trouble ticket has been required for a unique numbering in systems.
In implementing the present invention, it may, inventor finds prior art, and at least there are the following problems：
The cloud AC of prior art generates it is necessary to first Trouble ticket information is saved in data base during Trouble ticket, Trouble ticket
Numbering is exactly the major key ID of bug list in data base.Although such Trouble ticket numbering generating is unique in systems, with
Business is unrelated.Trouble ticket information is sent to during third party's operational system it is necessary to include other fault messages, is unfavorable for packet
Compression, take transmission bandwidth.
It should be noted that above the introduction of technical background is intended merely to convenient technical scheme is carried out clear,
Complete explanation, and facilitate the understanding of those skilled in the art to illustrate.Can not be merely because these schemes be the present invention's
Background section is set forth and thinks that technique scheme is known to those skilled in the art.
Content of the invention
For the problems referred to above, the purpose of embodiment of the present invention is to provide a kind of cloud AC equipment fault list numbering generation side
Method and device, can reduce data volume when Trouble ticket is interacted with Third party system, improve the rate of information throughput, improve bandwidth profit
With rate.
For achieving the above object, embodiment of the present invention provides a kind of cloud AC equipment fault list numbering generation method, including：
When finding cloud AC equipment fault, cloud AC obtains the network interface card information of troubleshooting server, current cloud AC alarm module process
Process ID, current time in system value and fault message；Alerted according to the network interface card information of described troubleshooting server, current cloud AC
The counting of the process ID of module process, current time in system value and fault message and enumerator, described cloud AC generates default length
The byte arrays of degree, and described byte arrays are converted into character string as the Trouble ticket numbering of described cloud AC equipment.
Further, the network interface card information of described troubleshooting server includes the MAC Address of network card server.
Further, obtain the process ID of described current cloud AC alarm module process, including：Plus-minus using thread-safe
Operate interface obtains the process ID of current cloud AC alarm module process, and accumulated value in currently all processes for the described process ID is
Uniquely.
Further, obtain described fault message, including：Obtain fault title corresponding from alarm name data dictionary
Fault designation number.
Further, described network interface card information according to described troubleshooting server, current cloud AC alarm module process
The counting of process ID, current time in system value and fault message and enumerator, described cloud AC generates the byte number of preset length
Group, including：The preset length that cloud AC arranges byte arrays is 14；Described current time in system value is converted into the second of Long type
Number, the number of seconds according to described Long type generates 0～3 byte value of byte arrays；The MAC Address of described network card server is assembled
Become character string, corresponding cryptographic Hash is generated by character string hash function, cryptographic Hash is done with 0x00ffffff and operates, generate
The 4-6 place value of byte arrays；Process ID according to described current cloud AC alarm module process generates the 7-8 place value of byte arrays；
Generate the 9-10 place value of byte arrays according to described fault designation number；Byte number is generated according to the unique count numbering of enumerator
The 11-13 place value of group.
Further, methods described also includes：Described Trouble ticket numbering is sent to Third party system, so that third party system
The character string numbering Trouble ticket of uniting is converted to the byte arrays of 14, is obtained by parsing 0～3 byte value of described byte arrays
Take fault generation time, obtain the MAC Address of fault network card server by the 4-6 place value parsing described byte arrays, pass through
The 7-8 place value parsing described byte arrays obtains crashed process ID, obtains fault by the 9-10 value parsing described byte arrays
Designation number.
For achieving the above object, embodiment of the present invention also provides a kind of cloud AC equipment fault list numbering generating means bag
Include：First processing module, for when finding cloud AC equipment fault, obtaining the network interface card information of troubleshooting server, current cloud
The process ID of AC alarm module process, current time in system value and fault message；Second processing module, for according to described fault
The network interface card information of processing server, the process ID of current cloud AC alarm module process, the current time in system value and fault message with
And the counting of enumerator, generate the byte arrays of preset length, and described byte arrays are converted into character string as described cloud
The Trouble ticket numbering of AC equipment.
Therefore, the present invention provides a kind of cloud AC equipment fault list numbering generation method and device, when discovery cloud AC sets
During standby fault, the network interface card information of cloud AC acquisition troubleshooting server, the process ID of current cloud AC alarm module process, system are worked as
Front time value and fault message, and the network interface card information according to described troubleshooting server, current cloud AC alarm module process
The counting of process ID, current time in system value and fault message and enumerator, described cloud AC generates the byte number of preset length
Group, and described byte arrays are converted into character string as the Trouble ticket numbering of described cloud AC equipment；When Third party system is connected to
It is possible to obtain fault message by intercepting associated byte during this Trouble ticket numbering；I.e. in the present invention, by the phase fault
Close business information to be added in Trouble ticket numbering, generate one group of unique character string.Third party system is compiled by this Trouble ticket
Number, can be subtracted thus reducing the data packet length that Trouble ticket transmits between different system with the out of order essential information of reverse resolution
Data volume when few Trouble ticket is interacted with Third party system, improves the rate of information throughput, improves bandwidth availability ratio.
Brief description
In order to be illustrated more clearly that embodiment of the present invention or technical scheme of the prior art, below will be to embodiment
Or in description of the prior art required use accompanying drawing one by one simply introduce it should be apparent that, drawings in the following description are
Some embodiments of the present invention, for those of ordinary skill in the art, on the premise of not paying creative work, also
Other accompanying drawings can be obtained according to these accompanying drawings.
The schematic flow sheet of the cloud AC equipment fault list numbering generation method that Fig. 1 provides for embodiment of the present invention；
The functional block diagram of the cloud AC equipment fault list numbering generating means that Fig. 2 provides for embodiment of the present invention.
Specific embodiment
Purpose, technical scheme and advantage for making embodiment of the present invention are clearer, implement below in conjunction with the present invention
Accompanying drawing in mode, is clearly and completely described the reality it is clear that described to the technical scheme in embodiment of the present invention
The mode of applying is a part of embodiment of the present invention, rather than whole embodiments.Based on the embodiment in the present invention, ability
The every other embodiment that domain those of ordinary skill is obtained under the premise of not making creative work, broadly falls into the present invention
The scope of protection.
In the present invention, cloud AC reports or during discovering device fault receiving equipment fault, the fault occurring is generated therefore
Barrier is single, transfers to operational system to process.Both sides are by Trouble ticket numbering synchronous fault treatment situation.Related to business in order to generate
Trouble ticket is numbered, the MAC Address by current server for the cloud AC fault processing module, process ID, system time, and fault title is compiled
Number, the information such as coincidence counter, unique Trouble ticket numbering in generation system.
Embodiment of the present invention provides a kind of cloud AC equipment fault list numbering generation method.Refer to Fig. 1, methods described should
On cloud AC, may comprise steps of：
Step S1：When discovering device fault, cloud AC obtains the network interface card information of troubleshooting server, described network interface card information
MAC Address including network card server.
In the present embodiment, when cloud AC reports or during discovering device fault receiving equipment fault, obtain cloud AC fault
Processing server network interface card information, this network interface card information includes the MAC Address of cloud AC network card server.
Step S2：Obtain the process ID of current cloud AC alarm module process.
In the present embodiment, cloud AC can obtain entering of current cloud AC alarm module process using AtomicInteger
Journey ID.This AtomicInteger is a kind of plus-minus operate interface of thread-safe, adds and subtracts operation by AtomicInteger, enters
Accumulated value in currently all processes for journey ID is unique.
Step S3：Obtain current time in system value.
In the present embodiment, cloud AC can also obtain current time in system value further.
Step S4：Obtain fault title corresponding fault designation number.
In the present embodiment, cloud AC can also obtain fault title corresponding fault designation number further, specifically,
Fault title corresponding fault designation number can be obtained from alarm name data dictionary.
It should be noted that obtaining the MAC Address of network card server, current cloud AC alarm in the step of above-mentioned S1～S4
The order of the process ID of module process, current time in system value and fault designation number is not fixing, can also have other
Acquisition sequencing, be not restricted in embodiments of the present invention.
Step S5：According to the network interface card information of described troubleshooting server, the process ID of current cloud AC alarm module process,
Current time in system value and the counting of fault designation number and enumerator, described cloud AC generates the byte arrays of preset length,
And described byte arrays are converted into character string as the Trouble ticket numbering of described cloud AC equipment.
In the present embodiment, cloud AC can alert according to the MAC Address of the network card server obtaining before, current cloud AC
The process ID of module process, current time in system value and fault designation number, one length of generation is 14 byte arrays, specifically
Ground,
0-3 place value：It is 4 byte values that the current time in system value according to Long type generates；
Preferably, current time in system value can be converted into the number of seconds of Long type by cloud AC, wherein Long variable generally with
Signed 32 (4 byte) integer form storages.
4-6 place value：It is 3 byte values that the MAC Address according to described network card server generates；
Preferably, the MAC Address of network card server is assembled into a character string by cloud AC, is given birth to by character string hash function
Become corresponding cryptographic Hash, for example conventional character string hash function has BKDRHash, APHash, DJBHash, JSHash,
RSHash, SDBMHash, PJWHash, ELFHash etc., here is not intended to limit specific hash function algorithm.To breathe out further
Uncommon value is done with 0x00ffffff and is operated, and generates 3 byte values.
7-8 place value：It is 2 byte values that the process ID according to current cloud AC alarm module process generates；
9-10 place value：It is 2 byte values being generated according to fault designation number；
11-13 place value：It is 4 byte values counting generation according to enumerator.
Preferably, count numbering by unique in coincidence counter generation system.
After one length of generation is 14 byte arrays, this byte arrays is further converted into character string, example by cloud AC
As：This character string is finally numbered by 57bfee5dcef6c321e402017ea27d, cloud AC as Trouble ticket.
Trouble ticket numbering is sent to Third party system by cloud AC, when Third party system is connected to this Trouble ticket information, by event
The character string of the single numbering of barrier is converted to the byte arrays of 14, then just can obtain Trouble ticket letter by intercepting associated byte
Breath, for example：
Obtain fault generation time by parsing 0～3 byte value of byte arrays；
Obtain the MAC Address of fault network card server by the 4-6 place value parsing byte arrays；
Crashed process ID is obtained by the 7-8 place value parsing byte arrays；
Fault designation number is obtained by the 9-10 value parsing byte arrays.
Refer to Fig. 2.Embodiment of the present invention provides a kind of cloud AC equipment fault list numbering generating means, including：
First processing module, for when find cloud AC equipment fault when, obtain troubleshooting server network interface card information, when
The process ID of front cloud AC alarm module process, current time in system value and fault message；
Second processing module, for entering according to the network interface card information of described troubleshooting server, current cloud AC alarm module
The counting of the process ID of journey, current time in system value and fault message and enumerator, generates the byte arrays of preset length, and
Described byte arrays are converted into character string as the Trouble ticket numbering of described cloud AC equipment.
Wherein,
First processing module, specifically for：
Obtain the MAC Address of network card server；Obtain current cloud AC using the plus-minus operate interface of thread-safe and alert mould
The process ID of block process；Fault title corresponding fault designation number is obtained from alarm name data dictionary.
Second processing module, is additionally operable to：
The preset length of setting byte arrays is 14；Described current time in system value is converted into the number of seconds of Long type,
Number of seconds according to described Long type generates 0～3 byte value of byte arrays；The MAC Address of described network card server is assembled into
Character string, generates corresponding cryptographic Hash by character string hash function, cryptographic Hash is done with 0x00ffffff and operates, and generates word
The 4-6 place value of joint number group；Process ID according to described current cloud AC alarm module process generates the 7-8 place value of byte arrays；Root
Generate the 9-10 place value of byte arrays according to described fault designation number；Byte arrays are generated according to the unique count numbering of enumerator
11-13 place value.
Second processing module, is additionally operable to：
Described Trouble ticket numbering is sent to Third party system, so that the character string that Trouble ticket is numbered is turned by Third party system
It is changed to the byte arrays of 14, obtain fault generation time by parsing 0～3 byte value of described byte arrays, by parsing
The 4-6 place value of described byte arrays obtains the MAC Address of fault network card server, by parsing the 7-8 position of described byte arrays
Value obtains crashed process ID, obtains fault designation number by the 9-10 value parsing described byte arrays.
The above-mentioned particular technique details of cloud AC equipment fault list numbering generating means being related to and cloud AC equipment fault
Similar in single numbering generation method, therefore no longer specifically repeat.
Therefore, the present invention provides a kind of cloud AC equipment fault list numbering generation method and device, when discovery cloud AC sets
During standby fault, the network interface card information of cloud AC acquisition troubleshooting server, the process ID of current cloud AC alarm module process, system are worked as
Front time value and fault message, and the network interface card information according to described troubleshooting server, current cloud AC alarm module process
The counting of process ID, current time in system value and fault message and enumerator, described cloud AC generates the byte number of preset length
Group, and described byte arrays are converted into character string as the Trouble ticket numbering of described cloud AC equipment；When Third party system is connected to
It is possible to obtain fault message by intercepting associated byte during this Trouble ticket numbering；I.e. in the present invention, by the phase fault
Close business information to be added in Trouble ticket numbering, generate one group of unique character string.Third party system is compiled by this Trouble ticket
Number, can be subtracted thus reducing the data packet length that Trouble ticket transmits between different system with the out of order essential information of reverse resolution
Data volume when few Trouble ticket is interacted with Third party system, improves the rate of information throughput, improves bandwidth availability ratio.
Each embodiment in this specification is all described by the way of going forward one by one, identical similar between each embodiment
Partly mutually referring to what each embodiment stressed is the difference with other embodiment.
Finally it should be noted that：Description to the various embodiments of the present invention is supplied to ability with the purpose describing above
Field technique personnel.It is not intended to exhaustion or be not intended to limit the invention to single disclosed embodiment.As above institute
State, the various replacements of the present invention and change will be apparent from for above-mentioned technology one of ordinary skill in the art.Therefore,
Although specifically discuss the embodiment of some alternatives, other embodiment will be apparent from, or ability
Field technique personnel relatively easily draw.It is contemplated that include here discussed all replacements of the present invention, modification and
Change, and the other embodiment in the spirit and scope of above-mentioned application that falls.
Claims (10)
1. a kind of cloud AC equipment fault list numbering generation method is it is characterised in that include：
When finding cloud AC equipment fault, cloud AC obtains the network interface card information of troubleshooting server, current cloud AC alarm module enters
The process ID of journey, current time in system value and fault message；
According to the network interface card information of described troubleshooting server, the process ID of current cloud AC alarm module process, system current when
Between value and fault message and enumerator counting, described cloud AC generates the byte arrays of preset length, and by described byte number
Group is converted into character string as the Trouble ticket numbering of described cloud AC equipment.
2. cloud AC equipment fault list numbering generation method according to claim 1 is it is characterised in that described troubleshooting takes
The network interface card information of business device includes the MAC Address of network card server.
3. cloud AC equipment fault list numbering generation method according to claim 1 is it is characterised in that obtain described current cloud
The process ID of AC alarm module process, including：
Plus-minus operate interface using thread-safe obtains the process ID of current cloud AC alarm module process, and described process ID is being worked as
Accumulated value in front all processes is unique.
4. cloud AC equipment fault list numbering generation method according to claim 1 is it is characterised in that obtain described fault letter
Breath, including：
Fault title corresponding fault designation number is obtained from alarm name data dictionary.
5. cloud AC equipment fault list numbering generation method according to claim 1 it is characterised in that described according to described therefore
The network interface card information of barrier processing server, the process ID of current cloud AC alarm module process, current time in system value and fault message
And the counting of enumerator, the byte arrays of described cloud AC generation preset length, including：
The preset length that cloud AC arranges byte arrays is 14；
Described current time in system value is converted into the number of seconds of Long type, the number of seconds according to described Long type generates byte arrays
0～3 byte value；
The MAC Address of described network card server is assembled into character string, corresponding cryptographic Hash is generated by character string hash function,
Cryptographic Hash is done with 0x00ffffff and operates, generate the 4-6 place value of byte arrays；
Process ID according to described current cloud AC alarm module process generates the 7-8 place value of byte arrays；
Generate the 9-10 place value of byte arrays according to described fault designation number；
The 11-13 place value of byte arrays is generated according to the unique count numbering of enumerator.
6. cloud AC equipment fault list numbering generation method according to claim 1 is it is characterised in that methods described is also wrapped
Include：
Described Trouble ticket numbering is sent to Third party system, so that the character string that Trouble ticket is numbered is converted to by Third party system
The byte arrays of 14, obtain fault generation time by parsing 0～3 byte value of described byte arrays, described by parsing
The 4-6 place value of byte arrays obtains the MAC Address of fault network card server, is obtained by the 7-8 place value parsing described byte arrays
Take crashed process ID, fault designation number is obtained by the 9-10 value parsing described byte arrays.
7. a kind of cloud AC equipment fault list numbering generating means are it is characterised in that include：
First processing module, for when finding cloud AC equipment fault, obtaining the network interface card information of troubleshooting server, current cloud
The process ID of AC alarm module process, current time in system value and fault message；
Second processing module, for according to the network interface card information of described troubleshooting server, current cloud AC alarm module process
The counting of process ID, current time in system value and fault message and enumerator, generates the byte arrays of preset length, and by institute
State byte arrays and be converted into character string as the Trouble ticket numbering of described cloud AC equipment.
8. cloud AC equipment fault list numbering generating means according to claim 7 are it is characterised in that described first processes mould
Block, specifically for：
Obtain the MAC Address of network card server；
Plus-minus operate interface using thread-safe obtains the process ID of current cloud AC alarm module process；
Fault title corresponding fault designation number is obtained from alarm name data dictionary.
9. cloud AC equipment fault list numbering generating means according to claim 7 are it is characterised in that described second processing mould
Block, is additionally operable to：
The preset length of setting byte arrays is 14；
Described current time in system value is converted into the number of seconds of Long type, the number of seconds according to described Long type generates byte arrays
0～3 byte value；
The MAC Address of described network card server is assembled into character string, corresponding cryptographic Hash is generated by character string hash function,
Cryptographic Hash is done with 0x00ffffff and operates, generate the 4-6 place value of byte arrays；
Process ID according to described current cloud AC alarm module process generates the 7-8 place value of byte arrays；
Generate the 9-10 place value of byte arrays according to described fault designation number；
The 11-13 place value of byte arrays is generated according to the unique count numbering of enumerator.
10. cloud AC equipment fault list numbering generating means according to claim 7 are it is characterised in that described second processing
Module, is additionally operable to：
Described Trouble ticket numbering is sent to Third party system, so that the character string that Trouble ticket is numbered is converted to by Third party system
The byte arrays of 14, obtain fault generation time by parsing 0～3 byte value of described byte arrays, described by parsing
The 4-6 place value of byte arrays obtains the MAC Address of fault network card server, is obtained by the 7-8 place value parsing described byte arrays
Take crashed process ID, fault designation number is obtained by the 9-10 value parsing described byte arrays.
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| CN201610986857.4A CN106411610A (en) | 2016-11-09 | 2016-11-09 | Cloud AC equipment fault ticket number generation method and device |
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| CN201610986857.4A CN106411610A (en) | 2016-11-09 | 2016-11-09 | Cloud AC equipment fault ticket number generation method and device |
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| CN111309601A (en) * | 2020-02-03 | 2020-06-19 | 思客云(北京)软件技术有限公司 | Method, apparatus, and computer-readable storage medium for generating source code bug vulnerability ID |
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Application publication date: 20170215 |