CN106354577A - Crash information storage method and system - Google Patents

Crash information storage method and system Download PDF

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Publication number
CN106354577A
CN106354577A CN201610705637.XA CN201610705637A CN106354577A CN 106354577 A CN106354577 A CN 106354577A CN 201610705637 A CN201610705637 A CN 201610705637A CN 106354577 A CN106354577 A CN 106354577A
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China
Prior art keywords
crash information
crash
page
information
memory element
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Pending
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CN201610705637.XA
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Chinese (zh)
Inventor
黄伟淦
何刘兴
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OneConnect Financial Technology Co Ltd Shanghai
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Shanghai Billion Through Internet Technology Co Ltd
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Priority to CN201610705637.XA priority Critical patent/CN106354577A/en
Publication of CN106354577A publication Critical patent/CN106354577A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/07Responding to the occurrence of a fault, e.g. fault tolerance
    • G06F11/0703Error or fault processing not based on redundancy, i.e. by taking additional measures to deal with the error or fault not making use of redundancy in operation, in hardware, or in data representation
    • G06F11/0766Error or fault reporting or storing
    • G06F11/0787Storage of error reports, e.g. persistent data storage, storage using memory protection
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/06Digital input from, or digital output to, record carriers, e.g. RAID, emulated record carriers or networked record carriers
    • G06F3/0601Interfaces specially adapted for storage systems
    • G06F3/0602Interfaces specially adapted for storage systems specifically adapted to achieve a particular effect
    • G06F3/0608Saving storage space on storage systems
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/06Digital input from, or digital output to, record carriers, e.g. RAID, emulated record carriers or networked record carriers
    • G06F3/0601Interfaces specially adapted for storage systems
    • G06F3/0628Interfaces specially adapted for storage systems making use of a particular technique
    • G06F3/0638Organizing or formatting or addressing of data
    • G06F3/064Management of blocks
    • G06F3/0641De-duplication techniques

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Human Computer Interaction (AREA)
  • Quality & Reliability (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

The invention discloses a crash information storage method and system. The method comprises the steps that crash information uploaded by a client side is received; whether crash information the same as the received crash information exists in a storage unit or not is analyzed; if the same crash information exists, the redundant crash information is deleted, and only one piece of crash information is stored; if the same crash information does not exist, the crash information is stored in the storage unit. Thus, the crash information uploaded by the client side can be automatically processed, the storage space of a background server and client side flow are saved, and user experience is improved.

Description

Crash information storage means and system
Technical field
The present invention relates to data processing field, more particularly, to crash information storage means and system.
Background technology
When the application exception in the client terminal devices such as mobile phone leads to collapse, crash (collapse) information can be produced.Will The crash information of client uploads to background server, abnormal cause can be analyzed and repair.
The crash information upload mechanism of general employing is at present: background server only receives and stores client upload All crash information.The defect of this existing crash information upload mechanism is: crash information is not carried out at real-time Reason, in the case of being substantially to show as certain crash, can not be evaded by automatic measure, lead to Consumer's Experience sense poor. Simultaneously as the crash information of client upload cannot be adjusted, background server is led to store a lot of repetition or useless Crash information, wastes a large amount of mobile phone flows.
Content of the invention
In view of this, it is an object of the invention to provide a kind of crash information storage means and system, existing to solve Crash information upload mechanism does not carry out the problem of real-time process to crash information.
For achieving the above object, the present invention provides a kind of crash information storage means, and the method comprising the steps of: receives visitor The crash information that family end uploads;The crash information identical whether having in the memory element of Analysis server and receiving Crash information;When there being identical crash information, delete unnecessary crash information, only store a described crash information; And when there is no identical crash information, by the described crash information Store receiving to described memory element.
Preferably, the method further comprises the steps of: and notifies crash information described in described client to belong to duplicate message, holds Row deletion action.
Preferably, described crash information includes the time point that corresponding page iden-tity and crash occur.
Preferably, the crash information that the method further comprises the steps of: to storage in described memory element parses, and determines Each corresponding page of crash information and the time point of crash generation;Analyse whether what the page produced in preset time period Crash information content is more than predetermined threshold value;And preset when the crash information content having the page to produce in preset time period is more than During threshold value, the described page is shielded.
Preferably, the crash information that the method further comprises the steps of: to storage in described memory element parses, and determines Each corresponding page of crash information;Analyse whether that the page is deleted;And when there being the page to be deleted, will be described The page corresponding crash information is deleted.
For achieving the above object, the present invention also proposes a kind of crash information storage system, and this system includes: receiver module, For receiving the crash information of client upload;Whether analysis module, for having in the memory element of Analysis server and receiving The crash information identical crash information arriving;Processing module, for when there being identical crash information, it is unnecessary to delete Crash information, only stores a described crash information;And when there is no identical crash information, described in receiving Crash information Store is to described memory element.
Preferably, this system also includes: notification module, is used for notifying crash information described in described client to belong to repetition Information, executed deletion action.
Preferably, described crash information includes the time point that corresponding page iden-tity and crash occur.
Preferably, described analysis module is additionally operable to the crash information of storage in described memory element is parsed, and determines Each corresponding page of crash information and the time point of crash generation, and analysed whether that the page produces in preset time period Crash information content be more than predetermined threshold value;Described processing module is additionally operable to work as has the page to produce in preset time period When crash information content is more than predetermined threshold value, the described page is shielded.
Preferably, described analysis module is additionally operable to the crash information of storage in described memory element is parsed, and determines Each corresponding page of crash information, and analysed whether that the page is deleted;Described processing module is additionally operable to work as page quilt When being deleted, corresponding for described page crash information is deleted.
Crash information storage means proposed by the present invention and system, can be automatically deleted the crash information of repetition, and right In background server, the crash information of storage is analyzed, to the page that crash number of client's end shield is excessive, and cleaning Deleting the page corresponding crash information, thus reducing unnecessary crash information Store quantity, having saved background server Memory space and client traffic, and shown according to the crash information adjustment page, lift Consumer's Experience.
Brief description
A kind of flow chart of crash information storage means that Fig. 1 proposes for first embodiment of the invention;
A kind of module diagram of crash information storage system that Fig. 2 proposes for second embodiment of the invention;
The realization of the object of the invention, functional characteristics and advantage will be described further in conjunction with the embodiments referring to the drawings.
Specific embodiment
In order that the technical problem to be solved, technical scheme and beneficial effect are clearer, clear, below tie Close drawings and Examples, the present invention will be described in further detail.It should be appreciated that specific embodiment described herein is only In order to explain the present invention, it is not intended to limit the present invention.
As shown in figure 1, first embodiment of the invention proposes a kind of crash information storage means, it is applied to background server In, the crash information of client upload can be automatically processed.The method comprises the following steps:
S100, receives the crash information of client upload.
Specifically, when the application exception in client leads to collapse, crash information can be produced, this client will Produced crash information uploads to background server.Described crash information includes corresponding page iden-tity and crash occurs Time point.
Whether s102, have and the crash information identical crash information receiving in analysis memory element.Identical when having Crash information when, execution step s106-s108.When there is no identical crash information, execution step s104.
Specifically, background server can be by the crash information Store uploading before client in corresponding memory element, example In memorizer.After receiving the crash information of client new upload, inquire about the crash letter of storage in this memory element Breath, analyses whether the crash information identical crash information with this new upload.This memory element may have one or Multiple crash information are identical with the crash information of this new upload, belong to duplicate message it is not necessary to multiple store.
S104, by this crash information Store receiving to this memory element.
S106, deletes unnecessary crash information, only stores this crash information.
Specifically, when in the memory element of this crash information newly receiving and background server one of storage or When multiple crash information is identical, background server only retains this crash information.And it is possible to deposit in this memory element Select one in this crash information of storage to be retained, delete this crash information newly receiving it is also possible to delete this storage This crash information of unit storage, by this crash information Store newly receiving to this memory element.
S108, notifies this crash information of client to belong to duplicate message, executed deletion action.
S110, parses to the crash information of storage, determines that each corresponding page of crash information and crash occur Time point.
S112, analyses whether that the crash information content that the page produces in preset time period is more than predetermined threshold value.
Specifically, can be analyzed in real time or regularly to the crash information of storage in this memory element, for each The corresponding page of crash information, determines whether what the page produced in preset time period according to the time point that crash occurs Crash information content is more than predetermined threshold value.In the present embodiment, described preset time period can be 5 minutes in, described default threshold Value can be 20 times.
S114, when the crash information content having the page to produce in preset time period is more than predetermined threshold value, by this page Shielding.
Specifically, when the crash information content having the page to produce in preset time period is more than predetermined threshold value, representing should Crash number of the page is excessive, has a strong impact on the Consumer's Experience of this client, by background server, this client's end shield can be somebody's turn to do The page, or notify this this page of client's end shield.
S116, has analysed whether that the page is deleted.
Specifically, can wherein whether to check in real time or time pin is analyzed to each corresponding page of crash information The page is had to be deleted because of certain reason by background server.
S118, when there being the page to be deleted, corresponding for this page crash information is deleted.
For example, crash information a and equal corresponding page c of crash information b, but page c deletes from background server, Then this crash information a and crash information b need not continue to store, and background server is to this crash information a and crash information b Similarly deleted.
The crash information storage means that the present embodiment proposes, can be automatically deleted the crash information of repetition, and to backstage In server, the crash information of storage is analyzed, and to the page that crash number of client's end shield is excessive, and cleaning is deleted Except the page corresponding crash information, thus reducing unnecessary crash information Store quantity, save the storage of background server Space and client traffic, and shown according to the crash information adjustment page, lift Consumer's Experience.
It should be noted that in other embodiments, the part in said method flow process can only be executed, it is right to realize The automatically processing of the crash information of client upload.For example, only execution step s100-s108, to the crash letter newly receiving Breath is processed, or only execution step s110-s118, and the crash information and corresponding page of storage is processed.
As shown in Fig. 2 second embodiment of the invention proposes a kind of crash information storage system 200, it is applied to background service In device, the crash information of client upload can be automatically processed.
In the present embodiment, crash information storage system 200 includes receiver module 202, analysis module 204, processing module 206 and notification module 208.
Described receiver module 202, for receiving the crash information of client upload.
Specifically, when the application exception in client leads to collapse, crash information can be produced, this client will Produced crash information uploads to background server, and receiver module 202 receives this crash information.Described crash packet Include the time point that corresponding page iden-tity and crash occur.
Described analysis module 204, for analyzing the crash information identical whether having in memory element and receiving Crash information.
Specifically, background server can be by the crash information Store uploading before client in corresponding memory element, example In memorizer.After receiver module 202 receives the crash information of client new upload, analysis module 204 inquires about this storage The crash information of storage in unit, analyses whether the crash information identical crash information with this new upload.Deposit at this One or more crash information may be had in storage unit identical with the crash information of this new upload, belong to duplicate message, be not required to Repeatedly to store.
Described processing module 206, for when not having identical crash information, by this crash information Store receiving To this memory element.
Described processing module 206, is additionally operable to, when there being identical crash information, delete unnecessary crash information, only deposit One this crash information of storage.
Specifically, when in the memory element of this crash information newly receiving and background server one of storage or When multiple crash information is identical, processing module 206 only retains this crash information.And, processing module 206 can be at this Select one in this crash information of memory element storage to be retained, delete this crash information newly receiving, also may be used To delete this crash information of this memory element storage, by this crash information Store newly receiving to this memory element.
Described notification module 208, for notifying this crash information of client to belong to duplicate message, executed deletion action.
Described analysis module 204, is additionally operable to the crash information of storage is parsed, determines that each crash information corresponds to The page and crash occur time point.Then analyse whether the crash information content that the page produces in preset time period More than predetermined threshold value.
Specifically, analysis module 204 can in real time or timing be carried out point to the crash information of storage in this memory element Analysis, for each corresponding page of crash information, determines whether the page in Preset Time according to the time point that crash occurs The crash information content producing in section is more than predetermined threshold value.In the present embodiment, described preset time period can be 5 minutes in, Described predetermined threshold value can be 20 times.
Described processing module 206, is additionally operable to be more than in advance when the crash information content having the page to produce in preset time period If during threshold value, this page is shielded.
Specifically, when the crash information content having the page to produce in preset time period is more than predetermined threshold value, representing should Crash number of the page is excessive, has a strong impact on the Consumer's Experience of this client, can be by processing module 206 to this client's end shield This page, or this this page of client's end shield is notified by notification module 208.
Described analysis module 204, is additionally operable to analyse whether that the page is deleted.
Specifically, analysis module 204 can in real time or time pin is analyzed to each corresponding page of crash information, Check wherein whether have the page to be deleted because of certain reason by background server.
Described processing module 206, is additionally operable to, when there being the page to be deleted, corresponding for this page crash information be entered Row is deleted.
For example, crash information a and equal corresponding page c of crash information b, but page c deletes from background server, Then this crash information a and crash information b need not continue to store, and processing module 206 is to this crash information a and crash information B is similarly deleted.
It should be noted that herein, term " inclusion ", "comprising" or its any other variant are intended to non-row The comprising of his property, so that including a series of process of key elements, method, article or device not only include those key elements, and And also include other key elements of being not expressly set out, or also include intrinsic for this process, method, article or device institute Key element.In the absence of more restrictions, the key element being limited by sentence "including a ..." is it is not excluded that including being somebody's turn to do Also there is other identical element in the process of key element, method, article or device.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side Method can be realized by the mode of software plus necessary general hardware platform naturally it is also possible to be realized by hardware, but a lot In the case of the former is more preferably embodiment.Based on such understanding, technical scheme is substantially in other words to existing What technology contributed partly can be embodied in the form of software product, and this computer software product is stored in a storage In medium (as rom/ram, magnetic disc, CD), including some instructions with so that a station terminal equipment (can be mobile phone, calculate Machine, server, air-conditioner, or network equipment etc.) execution each embodiment of the present invention described in method.
The preferred embodiments of the present invention above by reference to brief description, not thereby limit to the interest field of the present invention.On State that embodiment of the present invention sequence number is for illustration only, do not represent the quality of embodiment.Patrol in addition, though showing in flow charts Collect order, but in some cases, can be with the step shown or described different from order execution herein.
Those skilled in the art, without departing from the scope of the present invention and essence, can have multiple flexible programs to realize the present invention, Feature for example as an embodiment can be used for another embodiment and obtains another embodiment.All in the technology with the present invention Any modification, equivalent and the improvement made within design, all should be within the interest field of the present invention.

Claims (10)

1. a kind of crash information storage means, are applied in server, the method comprising the steps of:
Receive the crash information of client upload;
The crash information identical crash information whether having in the memory element of Analysis server and receiving;
When there being identical crash information, delete unnecessary crash information, only store a described crash information;And
When there is no identical crash information, by the described crash information Store receiving to described memory element.
2. crash information storage means according to claim 1 are it is characterised in that the method further comprises the steps of:
Crash information described in described client is notified to belong to duplicate message, executed deletion action.
3. crash information storage means according to claim 1 it is characterised in that described crash information include corresponding Page iden-tity and the time point of crash generation.
4. crash information storage means according to claim 3 are it is characterised in that the method further comprises the steps of:
To in described memory element storage crash information parse, determine each corresponding page of crash information and The time point that crash occurs;
Analyse whether that the crash information content that the page produces in preset time period is more than predetermined threshold value;And
When the crash information content having the page to produce in preset time period is more than predetermined threshold value, the described page is shielded.
5. crash information storage means according to claim 3 are it is characterised in that the method further comprises the steps of:
The crash information of storage in described memory element is parsed, determines each corresponding page of crash information;
Analyse whether that the page is deleted;And
When there being the page to be deleted, corresponding for described page crash information is deleted.
6. a kind of crash information storage system, is applied in server it is characterised in that this system includes:
Receiver module, for receiving the crash information of client upload;
Analysis module, for the crash information identical crash letter whether having in the memory element of Analysis server with receive Breath;
Processing module, for when there being identical crash information, deleting unnecessary crash information, only described in storage one Crash information;And when there is no identical crash information, the described crash information Store receiving is single to described storage Unit.
7. crash information storage system according to claim 6 is it is characterised in that this system also includes:
Notification module, is used for notifying crash information described in described client to belong to duplicate message, executed deletion action.
8. crash information storage system according to claim 6 it is characterised in that described crash information include corresponding Page iden-tity and the time point of crash generation.
9. crash information storage system according to claim 8 it is characterised in that:
Described analysis module is additionally operable to the crash information of storage in described memory element is parsed, and determines that each crash believes Cease the time point that the corresponding page and crash occur, and analyse whether the crash information that the page produces in preset time period Quantity is more than predetermined threshold value;
Described processing module is additionally operable to be more than predetermined threshold value when the crash information content having the page to produce in preset time period When, the described page is shielded.
10. crash information storage system according to claim 8 it is characterised in that:
Described analysis module is additionally operable to the crash information of storage in described memory element is parsed, and determines that each crash believes Cease the corresponding page, and analysed whether that the page is deleted;
Described processing module is additionally operable to, when there being the page to be deleted, corresponding for described page crash information be deleted.
CN201610705637.XA 2016-08-22 2016-08-22 Crash information storage method and system Pending CN106354577A (en)

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Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107644075A (en) * 2017-09-19 2018-01-30 北京京东尚科信息技术有限公司 The method and apparatus for collecting page info
CN107798464A (en) * 2017-09-19 2018-03-13 上海壹账通金融科技有限公司 Service administering method, electronic equipment and the computer-readable recording medium of client
CN108958763A (en) * 2018-05-30 2018-12-07 北京五八信息技术有限公司 Processing method, device, electronic equipment and the server of application crash
CN110851294A (en) * 2019-10-10 2020-02-28 上海上湖信息技术有限公司 Method and device for remedying program operation breakdown

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CN105354126A (en) * 2015-10-13 2016-02-24 金蝶软件(中国)有限公司 Method and device for monitoring exception in page script file

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Publication number Priority date Publication date Assignee Title
CN101741630A (en) * 2008-11-07 2010-06-16 英业达股份有限公司 Error reporting system and method thereof
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Cited By (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107644075A (en) * 2017-09-19 2018-01-30 北京京东尚科信息技术有限公司 The method and apparatus for collecting page info
CN107798464A (en) * 2017-09-19 2018-03-13 上海壹账通金融科技有限公司 Service administering method, electronic equipment and the computer-readable recording medium of client
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CN108958763A (en) * 2018-05-30 2018-12-07 北京五八信息技术有限公司 Processing method, device, electronic equipment and the server of application crash
CN110851294A (en) * 2019-10-10 2020-02-28 上海上湖信息技术有限公司 Method and device for remedying program operation breakdown

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