CN106210360B - System and method for monitoring fax line and recording audio based on network - Google Patents
System and method for monitoring fax line and recording audio based on network Download PDFInfo
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- CN106210360B CN106210360B CN201610788363.5A CN201610788363A CN106210360B CN 106210360 B CN106210360 B CN 106210360B CN 201610788363 A CN201610788363 A CN 201610788363A CN 106210360 B CN106210360 B CN 106210360B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
- H04M11/06—Simultaneous speech and data transmission, e.g. telegraphic transmission over the same conductors
- H04M11/066—Telephone sets adapted for data transmision
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/82—Line monitoring circuits for call progress or status discrimination
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
- H04N1/00—Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
- H04N1/32—Circuits or arrangements for control or supervision between transmitter and receiver or between image input and image output device, e.g. between a still-image camera and its memory or between a still-image camera and a printer device
- H04N1/32609—Fault detection or counter-measures, e.g. original mis-positioned, shortage of paper
- H04N1/32625—Fault detection
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- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Multimedia (AREA)
- Computer Networks & Wireless Communication (AREA)
- Facsimiles In General (AREA)
Abstract
The invention provides a system and method for monitoring fax lines and recording audio based on network, the system includes: the monitoring starting instruction receiving unit is used for receiving a monitoring starting instruction sent by the monitoring equipment when a fax task occurs; a transmission sound acquiring unit, configured to acquire a transmission sound of the fax according to the monitoring start instruction, where the transmission sound represents different transmission states of the fax through different tones; and the processing unit is used for processing the problem of the fax according to the transmission sound. According to the embodiment of the invention, the monitoring starting instruction sent by the monitoring equipment when the fax task occurs is received, the transmission sound of the fax is obtained according to the monitoring starting instruction, and the fax is processed according to the transmission sound, so that a user can simply process the fax when the fax has a problem.
Description
Technical Field
The invention relates to the field of telecommunication, in particular to a system and a method for monitoring a fax line and recording audio based on a network.
Background
When a traditional common fax machine or an automatic fax system receives and transmits a fax, the whole fax receiving and transmitting process cannot be monitored. In the sending state, when the fax is in handshake connection, the fax is basically in a silent state; in the receiving state, whether automatic receiving or manual receiving, as long as the fax starts to be received, the whole fax process is in a mute state. In such a state that the fax cannot be monitored, if the fax fails to be received or transmitted, the user basically cannot judge what condition causes the fax failure, and only can continuously retransmit or receive the fax, which wastes time and energy, and cannot solve the problem.
Disclosure of Invention
In view of the above, the present invention provides a system and method for monitoring a fax line and recording audio based on a network, so as to solve the problem that in the prior art, when a fax fails, a specific reason cannot be known, and only a fax sending attempt or a fax receiving attempt can be repeatedly made.
Specifically, the invention is realized by the following technical scheme:
the invention provides a system for monitoring a fax line and recording audio based on a network, which comprises:
the monitoring starting instruction receiving unit is used for receiving a monitoring starting instruction sent by the monitoring equipment when a fax task occurs;
a transmission sound acquiring unit, configured to acquire a transmission sound of the fax according to the monitoring start instruction, where the transmission sound represents different transmission states of the fax through different tones;
and the processing unit is used for processing the problem of the fax according to the transmission sound.
The embodiment of the invention also provides a method for monitoring the fax line and recording the audio based on the network, which comprises the following steps:
receiving a monitoring starting instruction sent by monitoring equipment when a fax task occurs;
acquiring transmission sound of the fax according to the monitoring starting instruction, wherein the transmission sound represents different transmission states of the fax through different tones;
and processing the problem of the fax according to the transmission sound.
According to the embodiment of the invention, the monitoring starting instruction sent by the monitoring equipment when the fax task occurs is received, the transmission sound of the fax is obtained according to the monitoring starting instruction, and the fax is processed according to the transmission sound, so that a user can simply process the fax when the fax has a problem.
Drawings
Fig. 1 is a schematic structural diagram illustrating a network-based system for monitoring a facsimile line and recording audio according to an exemplary embodiment of the present invention;
fig. 2 is a block diagram illustrating a network-based system for monitoring a facsimile line and recording audio according to an exemplary embodiment of the present invention;
fig. 3 is a block diagram illustrating a system for monitoring a facsimile line and recording audio over a network according to another exemplary embodiment of the present invention;
fig. 4 is a flowchart illustrating a network-based method of listening to a facsimile line and recording audio in accordance with an exemplary embodiment of the present invention;
fig. 5 is a flowchart illustrating a method of monitoring a facsimile line and recording audio over a network according to another exemplary embodiment of the present invention.
Detailed Description
Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, like numbers in different drawings represent the same or similar elements unless otherwise indicated. The embodiments described in the following exemplary embodiments do not represent all embodiments consistent with the present invention. Rather, they are merely examples of apparatus and methods consistent with certain aspects of the invention, as detailed in the appended claims.
The terminology used herein is for the purpose of describing particular embodiments only and is not intended to be limiting of the invention. As used in this specification and the appended claims, the singular forms "a", "an", and "the" are intended to include the plural forms as well, unless the context clearly indicates otherwise. It should also be understood that the term "and/or" as used herein refers to and encompasses any and all possible combinations of one or more of the associated listed items.
It is to be understood that although the terms first, second, third, etc. may be used herein to describe various information, these information should not be limited to these terms. These terms are only used to distinguish one type of information from another. For example, first information may also be referred to as second information, and similarly, second information may also be referred to as first information, without departing from the scope of the present invention. The word "if" as used herein may be interpreted as "at … …" or "when … …" or "in response to a determination", depending on the context.
Fig. 1 is a schematic structural diagram of a system for monitoring a facsimile line and recording audio over a network according to an exemplary embodiment of the present invention, including: the monitoring equipment is connected with the fax system through a network, records fax signals of the fax when the fax is sent, and sends the fax signals to the monitoring equipment, so that the monitoring equipment acquires the running state of the fax system according to the fax signals.
Fig. 2 is a block diagram of a system for monitoring a facsimile line and recording audio over a network according to an exemplary embodiment of the present invention, wherein for convenience of description, only parts related to the embodiment of the present invention are shown, including:
a monitoring start instruction receiving unit 201, configured to receive a monitoring start instruction sent by a monitoring device when a fax task occurs.
In the embodiment of the invention, a complete fax transmission process can involve a fax sending end and a fax receiving end, and users can monitor both the fax sending end and the fax receiving end, so that the monitoring starting instruction can be sent by monitoring equipment on the fax sending side or monitoring equipment on the fax receiving side. Wherein, the listening device includes but is not limited to: a PC and/or a mobile terminal.
When a fax to be transmitted in the fax system is monitored, the monitoring device sends a monitoring instruction to the fax system through a network connected with the fax system, and at the moment, the MCU control module of the fax system receives the monitoring starting instruction sent by the monitoring device.
A transmission sound acquiring unit 202, configured to acquire a transmission sound of the fax according to the monitoring start instruction, where the transmission sound represents different transmission states of the fax through different tones.
In the embodiment of the invention, when the fax is transmitted in the fax system, the transmission sound is generated, and the transmission sound records different transmission states of the fax, such as: the method comprises the following steps of telephone arrearage, called number being blank number, busy tone, insufficient calling authority, fax handshake failure, fax data transmission interruption, fax line background noise, excessive or insufficient gain of fax audio signals and the like, wherein different transmission states are represented by different tones.
Fig. 3 is a block diagram of a system for monitoring a facsimile line and recording audio over a network according to another exemplary embodiment of the present invention, where the transmission sound acquiring unit 202 includes:
a facsimile signal acquiring subunit 2021, configured to acquire the facsimile signal of the facsimile from the output end of the telephone line interface circuit DAA module.
In the embodiment of the present invention, an audio encoder is disposed in the fax system, and the audio encoder can obtain the fax signal of the fax from the output end of the DAA (Data Access Arrangement) module and encode the fax signal into a digital signal.
A converting subunit 2022, configured to convert the fax signal into a digital recording file stream or a network transmission data packet.
In the embodiment of the present invention, the specific conversion process is controlled by the MCU control module of the fax system, and the conversion method is implemented by the prior art and will not be described herein.
It is noted that the facsimile signal may be amplified by an operational amplifier before being input to the audio encoder, so that the facsimile signal is clearer.
A processing unit 203, configured to process the problem of fax according to the transmission sound.
In the embodiment of the invention, the acquired transmission sound represents the transmission state of the fax, and the user can process the problems generated in the fax process according to the transmission state.
According to the embodiment of the invention, the monitoring starting instruction sent by the monitoring equipment when the fax task occurs is received, the transmission sound of the fax is obtained according to the monitoring starting instruction, and the fax is processed according to the transmission sound, so that a user can simply process the fax when the fax has a problem.
As an alternative embodiment of the present invention, the system further comprises:
and the recording unit is used for recording the transmission sound.
In the embodiment of the invention, for simple problems, such as: busy tone, etc. the user can simply process, if the problem is more complicated, the user can record the transmission sound, then send the recording to the professional, and the professional can solve the problem
Fig. 4 is a flowchart illustrating a method for monitoring a facsimile line and recording audio over a network according to an exemplary embodiment of the present invention, where the method includes:
step S401, receiving a monitoring starting instruction sent by the monitoring device when a fax task occurs.
In the embodiment of the invention, a complete fax transmission process can relate to a fax sending end and a fax receiving end, and a user can monitor the fax transmission process no matter the fax sending end or the fax receiving end, so that the monitoring starting instruction is sent by monitoring equipment on the fax sending end or monitoring equipment on the fax receiving end. Wherein, the listening device includes but is not limited to: a PC and/or a mobile terminal.
When a fax task of the fax system is monitored, the monitoring device sends a monitoring instruction to the fax system through a network connected with the fax system, and at the moment, the MCU control module of the fax system receives a monitoring starting instruction sent by the monitoring device.
Step S402, acquiring the transmission sound of the fax according to the monitoring starting instruction, wherein the transmission sound represents different transmission states of the fax through different tones.
In the embodiment of the invention, when the fax is transmitted in the fax system, the transmission sound is generated, and the transmission sound records different transmission states of the fax, such as: the method comprises the following steps of telephone arrearage, called number being blank number, busy tone, insufficient calling authority, fax handshake failure, fax data transmission interruption, fax line background noise, excessive or insufficient gain of fax audio signals and the like, wherein different transmission states are represented by different tones.
Fig. 5 is a flowchart illustrating a method for monitoring a facsimile line and recording audio over a network according to another exemplary embodiment of the present invention, where the acquiring of the transmission sound of the facsimile according to the monitoring start instruction includes:
step S501, obtaining the fax signal of the fax from the output end of the telephone line interface circuit DAA module.
In the embodiment of the present invention, an audio encoder is disposed in the fax system, and the audio encoder can obtain an analog signal of the fax from an output terminal of a DAA (Data Access Arrangement) module and encode the analog signal into a digital signal.
Step S502, the fax signal is converted into a digital recording file or a network transmission data packet.
In the embodiment of the present invention, the specific conversion process is controlled by the MCU control module of the fax system, and the conversion method is implemented by the prior art and will not be described herein.
It is noted that the facsimile signal may be amplified by an operational amplifier before being input to the audio encoder, so that the facsimile signal is clearer.
Step S403, processing the question of fax according to the transmission sound.
In the embodiment of the invention, the acquired transmission sound represents the transmission state of the fax, and the user can process the problems generated in the fax process according to the transmission state.
According to the embodiment of the invention, the monitoring starting instruction sent by the monitoring equipment when the fax task occurs is received, the transmission sound of the fax is obtained according to the monitoring starting instruction, and the fax is processed according to the transmission sound, so that a user can simply process the fax when the fax has a problem.
As an optional embodiment of the present invention, after the processing the facsimile according to the transmission sound, the method further includes:
and recording the transmission sound.
In the embodiment of the invention, for simple problems, such as: busy tone, etc., the user can simply process, and if the problem is more complicated, the user can record the transmission sound and then send the record to the professional, and the professional can solve the problem.
The "facsimile signal" in the present invention includes: the whole process of each stage of calling/connecting, handshaking, training, transmitting, ending and the like of facsimile communication.
The above-described embodiments of the apparatus are merely illustrative, and the units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the modules can be selected according to actual needs to achieve the purpose of the scheme of the invention. One of ordinary skill in the art can understand and implement it without inventive effort.
The above description is only for the purpose of illustrating the preferred embodiments of the present invention and is not to be construed as limiting the invention, and any modifications, equivalents, improvements and the like made within the spirit and principle of the present invention should be included in the scope of the present invention.
Claims (6)
1. A network-based system for monitoring a facsimile line and recording audio, the system comprising:
the monitoring starting instruction receiving unit is used for receiving a monitoring starting instruction sent by the monitoring equipment when a fax task occurs;
a transmission sound acquiring unit, configured to acquire a transmission sound of the fax according to the monitoring start instruction, where the transmission sound represents different transmission states of the fax through different tones; the transmission sound acquiring unit includes:
the facsimile signal acquisition subunit is used for acquiring the facsimile signal of the facsimile from the output end of the telephone line interface circuit DAA module;
the conversion subunit is used for converting the fax signal into a digital recording file stream or a network transmission data packet;
and the processing unit is used for processing the problem of the fax according to the transmission sound.
2. The system of claim 1, wherein the system further comprises:
and the recording unit is used for recording the transmission sound.
3. The system of any one of claims 1-2, wherein the listening device comprises: a PC and/or a mobile terminal.
4. A method for monitoring a facsimile line and recording audio based on a network, the method comprising:
receiving a monitoring starting instruction sent by monitoring equipment when a fax task occurs;
acquiring transmission sound of the fax according to the monitoring starting instruction, wherein the transmission sound represents different transmission states of the fax through different tones;
processing the problem of the fax according to the transmission sound;
the acquiring the transmission sound of the fax according to the monitoring starting instruction comprises:
acquiring a fax signal of the fax from an output end of a telephone line interface circuit (DAA) module;
and converting the fax signal into a digital recording file stream or a network transmission data packet.
5. The method of claim 4, wherein after the processing the facsimile according to the transmission sound, the method further comprises:
and recording the transmission sound.
6. The method of any of claims 4 to 5, wherein the listening device comprises: a PC and/or a mobile terminal.
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