CN106097173A - Self-service Left baggage system - Google Patents

Self-service Left baggage system Download PDF

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Publication number
CN106097173A
CN106097173A CN201610459890.1A CN201610459890A CN106097173A CN 106097173 A CN106097173 A CN 106097173A CN 201610459890 A CN201610459890 A CN 201610459890A CN 106097173 A CN106097173 A CN 106097173A
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user
management system
dweller
information
storage
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吴南贵
戴道平
曹志军
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Chengdu Kexi Technology Co Ltd
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Chengdu Kexi Technology Co Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/12Hotels or restaurants

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  • Business, Economics & Management (AREA)
  • Tourism & Hospitality (AREA)
  • Health & Medical Sciences (AREA)
  • Economics (AREA)
  • General Health & Medical Sciences (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Primary Health Care (AREA)
  • Strategic Management (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Collating Specific Patterns (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The embodiment of the present invention provides a kind of self-service Left baggage system, and described system includes storage room storage system and Hospitality management system.Described system is connected with the communication of Hospitality management system by storage room storage system, storage room storage system is made can automatically to identify storage people, extract the identity information of storage people, and can automatically identify that shareholder's information is to allow luggage for extract operation, can automatically notify storage people, it is provided that the safety that luggage generation takes simultaneously.Therefore guest can use various ways to check luggage, and various ways is withdrawn baggage, and system all can automatically identify and audit guest's identity, ensure that guest accesses the safety of luggage, guest easily need not fall, the most high problems of safety according still further to old means such as traditional papery strips.

Description

Self-service Left baggage system
Technical field
The present invention relates to intelligentized control method field, in particular to a kind of self-service Left baggage system.
Background technology
In recent years, flourish along with tourist industry, the family of out on tours, individual, group gradually increase.Therefore to wine The development of shop industry also plays great impetus.For visitor, go out generally all can carry the luggage of big bags and small bags, These luggage not only can increase the weight of the route burden of visitor, is allowed to easily to play, but also easily forgets in place of playing, makes Become financial losses.Therefore visitor would generally select the luggage oneself carried to be placed directly in hotel room, or is deposited with wine In the storage room storage system that shop provides.But, the storage room storage system model comparision that current most of hotels provide is single, needs Staff on duty is manually deposited with the luggage to tenant, and concurrent corresponding number plate uses when withdrawing baggage for tenant.This mould Formula not only employee's cost increases, and people's pressure on duty is big, and tired intensity is high.Certainly also there are some luggage without staff on duty Automated storage and retrieval system, can complete tenant's luggage is deposited and extracted, but needs to carry out identity registration when depositing, and Carrying out authentication when taking away, and must be that I operates when taking, this makes the two of same room with them, three people Between can not mutually generation withdraw baggage, greatly reduce dweller moves in experience.
Summary of the invention
In view of this, the purpose of the embodiment of the present invention is to provide a kind of self-service Left baggage system, above-mentioned to solve Problem.
The embodiment of the present invention provides a kind of self-service Left baggage system, and described system includes storage room storage system and wine Shop management system, described Hospitality management system, each terminal subsystem including background server and being connected with server communication, respectively Terminal subsystem includes possessing face snap and the video monitoring equipment of identification ability, photographic head, possess face snap identification energy Power and the lobby self-service machine of CUSTOM HOUSE HOTEL hair fastener function and possess the radio frequency scanning device of hair fastener identification location, and employee job card is sent out Card apparatus;Hospitality management system is connected by communication with Left baggage system, carries out real time data mutual;Hospitality management system is used In the identity information of storage employee, described identity information includes the cell-phone number of the dweller of dweller, the ID card information of dweller, Dweller and the picture of shareholder, and when dweller moves in, the identity information of dweller is registered, and passes through Hospitality management system Video monitoring equipment obtain described dweller and the image information of shareholder, by the identity information of described dweller and described dweller and The image information of shareholder is mated and stores;Described storage room storage system, including storage interactive authentication unit, performance element of storing in a warehouse And storage control unit, described storage interactive authentication unit include for user alternately with receive user storing actions Lee behaviour The human-computer interaction device that makees and for obtaining the authentication information of user and be sent to the identity of described Hospitality management system Information acquisition apparatus;When user checks luggage, described storage room storage system obtains equipment by identity information and obtains the user that checks luggage Identity information, and the identity information of the user that checks luggage is sent to described Hospitality management system, described Hospitality management system root Compare according to the identity information of the dweller stored, the shareholder of dweller and employee, verify the identity letter of the user that checks luggage The legitimacy of breath, when verifying legal, described Hospitality management system transmission confirmation legal information to described storage room storage system, with Making described bag storage system complete the storage operation of luggage, the most described storage room storage system is obtained by high-definition camera and deposits Luggage user and the image information of shareholder thereof, and by the image information of described check luggage user and shareholder thereof, and luggage Storage information is sent to Hospitality management system in the lump, so that Hospitality management system is by the figure of described check luggage user and shareholder thereof Mate as information and luggage store information with the business information of staying at an inn of described guest and store;When user withdraws baggage, described Storage room storage system obtains equipment by identity information and withdraws baggage the identity information of user, and withdraws baggage user's by described Identity information is sent to described Hospitality management system, and described Hospitality management system is according to the dweller stored, the shareholder of dweller And the identity information of employee compares, checking is withdrawn baggage the legitimacy of subscriber identity information, when verifying legal, described wine Management system transmission confirmation legal information in shop is to described storage room storage system, so that described bag storage system completes taking of luggage Operation;The most described storage room storage system is synchronized to be withdrawn baggage by high-definition camera the image information of user, and will take row The image information of user Lee is sent to Hospitality management system, so that Hospitality management system is by the image information of the user that withdraws baggage and institute State the image information of storage in Hospitality management system to compare, if the user withdrawn baggage described in judging is not dweller Time, described Hospitality management system sends prompting message to the phone number of dweller, this prompting message include described in withdraw baggage user Image information.
Further, described Hospitality management system is according to the dweller stored, the shareholder of dweller and the identity of employee Information is compared, and verifies the legitimacy of subscriber identity information of checking luggage, and verifies the legitimacy of subscriber identity information of withdrawing baggage, bag Include: if when the dweller stored in described Hospitality management system and described Hospitality management system, the shareholder of described dweller and The identity information of employee is compared, it is determined that the identity of the user that withdraws baggage described in going out is dweller, then described in withdraw baggage user Identity information is legal;If as the dweller that stored in described Hospitality management system and described Hospitality management system, described dweller The identity information of shareholder and employee is compared, it is determined that the identity of the user that withdraws baggage described in going out is the shareholder of dweller, then Described subscriber identity information of withdrawing baggage is legal;If when living of having stored in described Hospitality management system with described Hospitality management system The shareholder of dweller objective, described and the identity information of employee are compared, it is determined that the identity of the user that withdraws baggage described in going out is wine Salesman's work, then described in subscriber identity information of withdrawing baggage legal.
Further, if dweller and its shareholder together move in, the identity information of dweller is carried out by Hospitality management system Registration, and obtain dweller and the pictorial information of shareholder thereof by the video monitoring equipment of Hospitality management system, by described dweller Identity information and the image information of described dweller and shareholder mate and store;When the shareholder of described dweller withdraws baggage, Described storage room storage system obtains equipment by identity information and gets the identity information of described shareholder, and described identity is believed Breath is sent to Hospitality management system, and Hospitality management system is according to the photo of the shareholder stored, it is judged that described in withdraw baggage user For validated user, described Hospitality management system transmission confirmation legal information is to described storage room storage system, so that described luggage is deposited Storage system completes to withdraw baggage.
Further, when user checks luggage, if described in the user that checks luggage be dweller, dweller passes through described row Lee's warehousing system is checked luggage, and the recognition of face photographic head of described bag storage system shoots the photo of the user that checks luggage, and sends To Hospitality management system, the photo of the described user of checking luggage and the identity information of dweller are carried out mating also by Hospitality management system Storage;When user withdraws baggage, if described in the user that withdraws baggage be dweller, described storage room storage system is obtained by identity information Taking equipment is withdrawn baggage the identity information of user described in getting, and described identity information is sent to Hospitality management system, hotel Management system is according to the identity information of the dweller stored, it is judged that described in the user that withdraws baggage for validated user, described hotel Management system transmission confirmation legal information is to described storage room storage system, so that described bag storage system completes to withdraw baggage.
Further, when user checks luggage, if described in the user that checks luggage together stored in a warehouse by described luggage with shareholder System is checked luggage, and the recognition of face photographic head of described bag storage system shoots the photo of check luggage user and shareholder thereof, and Being sent to Hospitality management system, Hospitality management system is by described user and the photo of shareholder thereof and the identity of dweller of checking luggage Information is mated and stores;When user withdraws baggage, if described in the user that withdraws baggage be shareholder, described storage room storage system leads to Cross identity information obtain equipment get described in withdraw baggage the identity information of user, and described identity information is sent to hotel's pipe Reason system, Hospitality management system is according to the user that checks luggage stored, the photo of shareholder and the identity information of dweller, it is judged that The described user that withdraws baggage for validated user, described Hospitality management system send confirm legal information to described storage room storage system, So that described bag storage system completes to withdraw baggage.
Further, when user withdraws baggage, described storage room storage system obtains equipment by identity information and gets institute Stating the identity information of the user that withdraws baggage, described identity information includes the cell-phone number of dweller or the identity card of dweller or dweller Quick Response Code or the CUSTOM HOUSE HOTEL of dweller, described identity information is sent to Hospitality management system by described storage room storage system, and hotel manages Reason system is according to its identity information, it is judged that described in the withdraw baggage identity information of user legal, described Hospitality management system sends really Recognizing legal information to described storage room storage system, so that described bag storage system completes to withdraw baggage, the most described luggage is stored in a warehouse System synchronization is withdrawn baggage the image information of user by high-definition camera, and the image information of the user that withdraws baggage is sent to Hospitality management system, so that Hospitality management system is by the image information of the user that withdraws baggage and storage in described Hospitality management system Image information is compared, if the user withdrawn baggage described in judging is not dweller or when not being the shareholder of dweller, Described Hospitality management system sends prompting message to the phone number of dweller, this prompting message include described in withdraw baggage the figure of user As information.
Further, the identity card scan interface of described storage room storage system is checked luggage by scanning the secondary identity of user Card, obtains the ID card information of the user that checks luggage, and described ID card information is sent to hotel management by described storage room storage system System, the ID card information of described ID card information with the dweller of storage is compared by described Hospitality management system.
Further, the radio frequency reading evaluator identification CUSTOM HOUSE HOTEL of described storage room storage system, and read information in CUSTOM HOUSE HOTEL, institute Stating storage room storage system and the information read from CUSTOM HOUSE HOTEL is sent to Hospitality management system, described Hospitality management system is by described The ID card information of the information read from CUSTOM HOUSE HOTEL and storage is compared.
Further, the human-computer interaction device of described storage room storage system receives the phone number of user's input of checking luggage, Sending described phone number to Hospitality management system, Hospitality management system is by the mobile phone of described phone number Yu dweller's pre-stored Number is compared.
Further, the barcode scanner of described storage room storage system is by scanning the Quick Response Code of user, and reads two dimension Information in bar code, information in two-dimensional bar code is sent to Hospitality management system, described hotel management system by described storage room storage system The ID card information of information in described two-dimensional bar code with storage is compared by system.
Compared with prior art, the one self-service Left baggage system that the embodiment of the present invention provides, stored in a warehouse by luggage System is connected with the communication of Hospitality management system so that storage room storage system can identify storage people automatically, extracts the body of storage people Part information, and can automatically identify that shareholder's information, to allow luggage for extract operation, can notify storage people, it is provided that OK simultaneously automatically The safety that Lee takes in generation.Therefore guest can use various ways to check luggage, and various ways is withdrawn baggage, and system all can identify automatically With examination & verification guest's identity, it is ensured that guest accesses the safety of luggage, and guest need not be according still further to old handss such as traditional papery strips Section, easily falls, the most high problems of safety.
Accompanying drawing explanation
In order to be illustrated more clearly that the technical scheme of the embodiment of the present invention, below by embodiment required use attached Figure is briefly described, it will be appreciated that the following drawings illustrate only certain embodiments of the present invention, and it is right to be therefore not construed as The restriction of scope, for those of ordinary skill in the art, on the premise of not paying creative work, it is also possible to according to this A little accompanying drawings obtain other relevant accompanying drawings.
Fig. 1 is the structural representation of a kind of storage room storage system that the embodiment of the present invention provides.
Main element symbol description:
Self-service Left baggage system 200, storage room storage system 100, storage performance element 110, storage interactive authentication list Unit 120, storage control unit 140, Hospitality management system 130, identity information obtain equipment 121, human-computer interaction device 122, body Part card scan interface 1211, recognition of face photographic head 1212, barcode scanner 1213, radio frequency reading evaluator 1214, Ke Renxin Breath management subsystem 131, business management subsystem 132, null terminator Null subsystem the 133, second communication module 135, staff's benefits System 134, microprocessor 143, memory module the 142, first communication module 141, info push module 144, video monitoring equipment 150, photographic head 160, lobby self-service machine 170, card-issuing equipment 180, scanning device 190.
Detailed description of the invention
Fig. 1 shows the system architecture schematic diagram of a kind of self-service Left baggage system 200 that the embodiment of the present invention provides. Referring to Fig. 1, described system 200 includes storage room storage system 100 and Hospitality management system 130.Described Hospitality management system 130, include possessing including background server and each terminal subsystem 133, each terminal subsystem 133 being connected with server communication The video monitoring equipment 150 of face snap and identification ability, photographic head 160, possess face snap identification ability and CUSTOM HOUSE HOTEL hair fastener The lobby self-service machine 170 of function and possess the radio frequency scanning device 190 of hair fastener identification location, and employee job card card-issuing equipment 180。
Hospitality management system 130 can be by the first communication module 141 of the second communication module 135 with Left baggage system Connected by communication, carry out real time data mutual;Described first communication module 141 can be equal with described second communication module 135 For wireless communication module, such as wifi module, zigbee module or 3G module;Described first communication module 141 and described the Two communication modules 135 can also be connected by wire communication mode, and such as bus connects.In practical operation, can be according to reality Which kind of communication modes is border situation select.
Hospitality management system 130 is for storing the identity information of employee, and described identity information includes the dweller of dweller Cell-phone number, the ID card information of dweller, dweller and the picture of shareholder, and the identity information when dweller moves in, to dweller Register, and obtained the image letter of described dweller and shareholder by the video monitoring equipment 150 of Hospitality management system 130 Breath, mates the identity information of described dweller and the image information of described dweller and shareholder and stores;
Further, described background server can include guest's information management subsystem 131, business management subsystem 132 and staff's benefits subsystem 124.
Described guest's information management subsystem 131 is for storing and manage the identity information of dweller, and wherein, dweller's identity is believed Breath includes by tenant's name of business management subsystem typing, ID (identity number) card No., phone number and room number information etc..
Described business management subsystem 132 may be used for handling room intended service, business is moved in room or room moves back Room business etc..Tenant's information can derive from this business management subsystem.
Described staff's benefits subsystem 134, described staff's benefits subsystem 134 can be used to storage and the letter of management employee Breath, such as employee name, identification card number, phone number, head photo etc..
When user checks luggage, described storage room storage system 100 obtains equipment 121 by identity information and obtains the user that checks luggage Identity information, and the identity information of the user that checks luggage is sent to described Hospitality management system 130, described Hospitality management system 130 compare according to the identity information of the dweller, the shareholder of dweller and the employee that have stored, verify the body of the user that checks luggage The legitimacy of part information, when verifying legal, described Hospitality management system 130 sends and confirms that legal information is stored in a warehouse to described luggage System 100, so that described bag storage system completes the storage operation of luggage, the most described storage room storage system 100 passes through people Face identification camera 1212 obtains the image information of check luggage user and shareholder thereof, and by described user and the responsibility thereof of checking luggage The image information of people, and luggage storage information be sent to Hospitality management system 130 in the lump so that Hospitality management system 130 will The described user of checking luggage and the image information of shareholder and luggage thereof store the business information of staying at an inn of information and described guest Mate and store.
When user withdraws baggage, described storage room storage system 100 obtains equipment 121 by identity information and withdraws baggage user Identity information, and the identity information of the described user of withdrawing baggage is sent to described Hospitality management system 130, described hotel management System 130 is compared according to the identity information of the dweller stored, the shareholder of dweller and employee, verifies the user that withdraws baggage The legitimacy of identity information, when verifying legal, described Hospitality management system 130 sends and confirms that legal information is to described storage room Storage system 100, so that described bag storage system completes the extract operation of luggage;The most described storage room storage system 100 synchronizes logical Cross face identification camera 1212 to withdraw baggage the image information of user, and the image information of the user that withdraws baggage is sent to wine Shop management system 130, so that Hospitality management system 130 is by the image information of the user that withdraws baggage and described Hospitality management system 130 The image information of middle storage is compared, if the user withdrawn baggage described in judging not is dweller, and described hotel management System 130 sends prompting message to the phone number of dweller, this prompting message include described in withdraw baggage the image information of user.
Wherein, described Hospitality management system 130 is believed according to the identity of the dweller stored, the shareholder of dweller and employee Breath is compared, and verifies the legitimacy of subscriber identity information of checking luggage, and verifies the legitimacy of subscriber identity information of withdrawing baggage, bag Include:
(1) if when the dweller stored in described Hospitality management system 130 with described Hospitality management system 130, described live The shareholder of visitor and the identity information of employee are compared, it is determined that the identity of the user that withdraws baggage described in going out is dweller, then Described subscriber identity information of withdrawing baggage is legal;
(2) if when the dweller stored in described Hospitality management system 130 with described Hospitality management system 130, described live The shareholder of visitor and the identity information of employee are compared, it is determined that the identity of the user that withdraws baggage described in going out is the responsibility of dweller People, then described in subscriber identity information of withdrawing baggage legal;
(3) if when the dweller stored in described Hospitality management system 130 with described Hospitality management system 130, described live The shareholder of visitor and the identity information of employee are compared, it is determined that the identity of the user that withdraws baggage described in going out is Hotel Staff, then Described subscriber identity information of withdrawing baggage is legal.
It is understood that the situation that user accesses luggage is divided into following several:
(1) if dweller and its shareholder together move in, the identity information of dweller is stepped on by Hospitality management system 130 Note, and obtained the pictorial information of dweller and shareholder thereof by the video monitoring equipment 150 of Hospitality management system 130, by described The identity information of dweller and the image information of described dweller and shareholder are mated and store;When the shareholder of described dweller withdraws baggage Time, described storage room storage system 100 obtains equipment by identity information and gets the identity information of described shareholder, and by described Identity information is sent to Hospitality management system 130, and Hospitality management system 130 is according to the photo of the shareholder stored, it is judged that institute Stating the user that withdraws baggage is validated user, and described Hospitality management system 130 sends and confirms that legal information is to described storage room storage system 100, so that described bag storage system completes to withdraw baggage.
(2) when user checks luggage, if described in the user that checks luggage be dweller, dweller is stored in a warehouse by described luggage System 100 is checked luggage, and the recognition of face photographic head 1212 of described bag storage system shoots the photo of the user that checks luggage, and sends To Hospitality management system 130, the photo of the described user of checking luggage and the identity information of dweller are carried out by Hospitality management system 130 Mate and store;When user withdraws baggage, if described in the user that withdraws baggage be dweller, described storage room storage system 100 passes through Identity information obtain equipment 121 get described in withdraw baggage the identity information of user, and described identity information is sent to hotel Management system 130, Hospitality management system 130 is according to the identity information of the dweller stored, it is judged that described in withdraw baggage user For validated user, described Hospitality management system 130 send confirm legal information to described storage room storage system 100 so that described Bag storage system completes to withdraw baggage.
(3) when user checks luggage, if described in check luggage user and shareholder together by described storage room storage system 100 Checking luggage, the recognition of face photographic head 1212 of described bag storage system shoots the photo of check luggage user and shareholder thereof, and Being sent to Hospitality management system 130, Hospitality management system 130 is by described check luggage user and the photo of shareholder thereof and dweller Identity information mate and store;When user withdraws baggage, if described in the user that withdraws baggage be shareholder, described luggage is stored in a warehouse System 100 by identity information obtain equipment get described in withdraw baggage the identity information of user, and described identity information is sent out Deliver to Hospitality management system 130, Hospitality management system 130 according to the user that checks luggage stored, the photo of shareholder and living The identity information of visitor, it is judged that described in the user that withdraws baggage for validated user, described Hospitality management system 130 sends and confirms legal information To described storage room storage system 100, so that described bag storage system completes to withdraw baggage.
(4) when user withdraws baggage, if described user is stranger, described storage room storage system 100 passes through identity information Acquisition equipment 121 is withdrawn baggage the identity information of user described in getting, and described identity information includes the cell-phone number of dweller or lives The identity card of visitor or the Quick Response Code of dweller or the CUSTOM HOUSE HOTEL of dweller, described identity information is sent out by described storage room storage system 100 Delivering to Hospitality management system 130, Hospitality management system 130 is according to its identity information, it is judged that described in withdraw baggage user identity letter It is legal to cease, and described Hospitality management system 130 transmission confirmation legal information is to described storage room storage system 100, so that described luggage Storage system completes to withdraw baggage, and the most described storage room storage system 100 synchronizes to take row by recognition of face photographic head 1212 The image information of user Lee, and the image information of the user that withdraws baggage is sent to Hospitality management system 130, so that hotel management system The image information of the user that withdraws baggage is compared, if sentencing by system 130 with the image information of storage in described Hospitality management system 130 The user withdrawn baggage described in of breaking is not dweller or when not being the shareholder of dweller, described Hospitality management system 130 Send prompting message to the phone number of dweller, this prompting message include described in withdraw baggage the image information of user.
Referring to Fig. 1, described storage room storage system 100, including storage interactive authentication unit 120, storage performance element 110 And storage control unit 140, described storage interactive authentication unit 120 include for user alternately to receive user storing actions The human-computer interaction device 122 of the operation of Lee and for obtaining the authentication information of user and being sent to described hotel management system The identity information of system 130 obtains equipment 121.
Wherein, described human-computer interaction device 122 can be display screen, operation keyboard and the combination of mouse, or for touching Screen.When user needs to deposit, withdraw luggage, it is possible to use operation keyboard keys in relevant information (such as key on human-computer interaction interface Enter phone number);Mouse can also be utilized to carry out clicking on/choose operation on human-computer interaction interface and to key in relevant information (such as Click on/choose ten key and enter phone number);Can be more to utilize the touch screen arranged to touch on human-computer interaction interface Point keys in relevant information (such as contact ten key enters phone number).Mouse, touch screen can also be utilized in man-machine friendship simultaneously Start on interface mutually and deposit, withdraw luggage function.I.e. when described human-computer interaction device 122 receives the input information of user, by institute State input information and be sent to the microprocessor 143 of storage control unit 140, by microprocessor 143 by the first communication module 141 It is sent to Hospitality management system 130.
Further, described identity information acquisition equipment 121 can include the body of the ID card information for scanning user Part demonstrate,proves scan interface 1211, for shooting the recognition of face photographic head 1212 of user's facial image, for identifying what user carried The radio frequency reading evaluator 1214 of radio-frequency identification card and for identifying the barcode scanner 1,213 4 of bar code or Quick Response Code In at least one.
As can be seen here, the described storage room storage system 100 that the embodiment of the present invention provides carries to hotel tenant or Hotel Staff The startup luggage of confession deposits, withdraws functional entrance mode mainly to be had following several:
(1) when user is intended to be started by identity card and checks luggage function, described identity card scan interface 1211 can be passed through Scanning China second-generation identity card, when getting the ID card information of this user, is sent to described identity information described storage and controls single Unit 140, described ID card information is sent to Hospitality management system 130 by described storage control unit 140, and described hotel manages The ID card information of described ID card information with the dweller of storage is compared by reason system 130.If comparison goes out this user Fou Wei hotel dweller or Hotel Staff, if it is allow startup to check luggage and operate and carry out the storage registration of corresponding luggage, instead Do not allow start.
(2) when user be intended to by hotel system be distributed to he two-dimensional bar code (hotel's dweller's identity documents) start check luggage During function, user can pass through barcode scanner 1213 (or minisize pick-up head 160) scanning two-dimension bar code, when system is from two-dimensional strip When code reads corresponding information, being sent to described storage control unit 140, described storage control unit 140 is by described body Part card information is sent to Hospitality management system 130, and described Hospitality management system 130 is by the dweller of described ID card information Yu storage ID card information compare.If comparison goes out whether this user is hotel dweller or Hotel Staff, if it is allow to open Dynamic checking luggage operates and carries out the storage registration of corresponding luggage, otherwise does not allow to start.
(3) being intended to by the way of brush CUSTOM HOUSE HOTEL start, as user, function of checking luggage, user can pass through radio frequency reading evaluator 1214 identify CUSTOM HOUSE HOTEL, when radio frequency reading evaluator 1214 reads corresponding information from CUSTOM HOUSE HOTEL, are sent to described storage and control Unit 140, described ID card information is sent to Hospitality management system 130, described hotel by described storage control unit 140 The ID card information of described ID card information with the dweller of storage is compared by management system 130.If comparison goes out this user Whether it is hotel dweller or Hotel Staff, if it is allows startup to check luggage and operate and carry out the storage registration of corresponding luggage, Otherwise do not allow to start.
(4) being intended to start, by the phone number of oneself, function of checking luggage as user, user can pass through human-computer interaction device The mode of 122 input handset numbers, when human-computer interaction device 122 receives the phone number that user keys in, is sent to described Storage control unit 140, described ID card information is sent to Hospitality management system 130 by described storage control unit 140, The ID card information of described ID card information with the dweller of storage is compared by described Hospitality management system 130.If comparison Going out whether this user is hotel dweller or Hotel Staff, if it is permission startup is checked luggage to operate and carry out corresponding luggage and is deposited Storage registration, on the contrary do not allow to start.
User is when carrying out LUGGAGE STORAGE operation, and it is high that described recognition of face photographic head 1212 can trigger recognition of face automatically The high definition video recording of clear photographic head and face snap, identify function, can synchronize video and the face depositing people and carrying out identity information Secondary evidence, is sent to described storage control unit 140 by the image information got, and described storage control unit 140 is by this secondary evidence Information is sent to Hospitality management system 130, and described secondary evidence information is associated with and deposits in people's information by Hospitality management system in the lump.
Corresponding above-mentioned various startups are checked luggage mode, withdrawing baggage of the storage room storage system 100 that the embodiment of the present invention provides Mode also has multiple.Wherein, the most special mode is then the mode taken in luggage generation, and storage room storage system 100 can basis The shareholder of " identification " my extraction non-automatically from the information that Hospitality management system 130 obtains.Such as, storage people entrusts responsibility People takes from oneself luggage in generation, when shareholder hold self arbitrary identity documents start withdraw baggage function in luggage warehousing system 100 time, System all can recognize that itself and storage people be same room with pedestrian, luggage can be allowed for extract operation, and pass through information Push to storage people's PUSH message.Because in whole business procedure, as guest makes a reservation between a mark, live in two people, this two people When actual moving in, that all must show identity card according to specification waits perfect instrument, and storage room storage system 100 can identify automatically, system Meter, finally draws two guests in this room, is shareholder each other, and handles in engineering in whole hotel business, certificate, mobile phone Number, the various information such as CUSTOM HOUSE HOTEL, face establish and improve, finally obtain shareholder, full detail to jail, and store guest and believe In breath management subsystem 131.So far, no matter who removes the luggage of storage for two guests, and to the when of withdrawing baggage, luggage storage is System 100 can know this two people shareholder each other, possesses the authority withdrawn baggage, and is available for guest and normally withdraws baggage and operate with.And Push message of withdrawing baggage in real time on storage people's mobile phone.All both originate from guest and are to be bundled in same room with the information of pedestrian Party under number, and this binding relationship has been obtained ingenious application by storage room storage system 100, therefore mutually generation takes is can To be allowed for.
In a kind of preferred embodiment that the present invention provides, it is no matter storage people or shareholder is when picking up one's luggage, OK Lee's warehousing system 100 all can start recognition of face high-definition camera 1212 and further confirm that its identity, i.e. microprocessor 143 all can Synchronous averaging recognition of face high-definition camera 1212 captures the face information of user, and the face information of candid photograph is sent to hotel Management system 130, the face information captured out when extracting is believed by Hospitality management system 130 with the face Tong Bu captured out during storage Breath is compared, and is then confirmed whether that needing to store people in time checking luggage at that time by information pushing unit records according to comparison result The phone number entered pushes dynamic message of withdrawing baggage, and improves the safety of system with this.If I operates, it is no need for pushing away Send dynamic message of withdrawing baggage;If right and wrong operation, just push and be previously written the message of system to storing people, to allow storage people Know the dynamic message that oneself luggage is the most removed in time.As can be seen here, use phone number, identity card, rfid card or pass through Mobile handheld terminal shows that bar code or Quick Response Code for any one mode of the several ways such as bar code scan interface identification are Allow luggage for extract operation.
The embodiment of the present invention is connected by Hospitality management system 130 is carried out communication with storage room storage system 100 so that The data of the two can be shared, and then achieves: 1. storage room storage system 100 is capable of identify that guest and the direct of guest do It is people, shareholder also can not can be entrusted to carry out luggage generation and take in the case of scene storage people;2. Hospitality management system 130 Can know whether the guest this CUSTOM HOUSE HOTEL also has luggage not take out from storage room storage system 100, enter guest checks out when And be automatically reminded to;3. Hospitality management system 130 is by multiple acquisition means, in multiple service links, to guest and responsibility thereof People carries out essential information collection, tries hard to accomplish that personnel identity identifies accurately, solves for the safety issue withdrawn baggage.
A kind of storage room storage system 100 that the embodiment of the present invention provides, by the communication with Hospitality management system 130 even Connect so that storage room storage system 100 can identify storage people automatically, extract the identity information of storage people, and can automatically identify responsibility People's information, to allow luggage for extract operation, can notify storage people simultaneously automatically, it is provided that the safety that luggage generation takes.Therefore guest Various ways can be used to check luggage, and various ways is withdrawn baggage, system all can automatically identify and audit guest's identity, it is ensured that guest The safety of access luggage, guest easily need not fall according still further to old means such as traditional papery strips, and safety is the most high many Problem.
It addition, each functional module, unit or device in each embodiment of the present invention can integrate formation one Individual independent part, it is also possible to be modules individualism, it is also possible to two or more modules are integrated to form one solely Vertical part.
It should be noted that in this article, the relational terms of such as first and second or the like is used merely to a reality Body or operation separate with another entity or operating space, and deposit between not necessarily requiring or imply these entities or operating Relation or order in any this reality.And, term " includes ", " comprising " or its any other variant are intended to Comprising of nonexcludability, so that include that the process of a series of key element, method, article or equipment not only include that those are wanted Element, but also include other key elements being not expressly set out, or also include for this process, method, article or equipment Intrinsic key element.In the case of there is no more restriction, statement " including ... " key element limited, it is not excluded that Including process, method, article or the equipment of described key element there is also other identical element.
The foregoing is only the preferred embodiments of the present invention, be not limited to the present invention, for the skill of this area For art personnel, the present invention can have various modifications and variations.All within the spirit and principles in the present invention, that is made any repaiies Change, equivalent, improvement etc., should be included within the scope of the present invention.It should also be noted that similar label and letter exist Figure below represents similar terms, therefore, the most a certain Xiang Yi accompanying drawing is defined, is then not required in accompanying drawing subsequently It is defined further and explains.
The above, the only detailed description of the invention of the present invention, but protection scope of the present invention is not limited thereto, and any Those familiar with the art, in the technical scope that the invention discloses, can readily occur in change or replace, should contain Cover within protection scope of the present invention.Therefore, protection scope of the present invention should described be as the criterion with scope of the claims.

Claims (10)

1. a self-service Left baggage system, it is characterised in that described system includes storage room storage system and hotel management System,
Described Hospitality management system, each terminal subsystem including background server and being connected with server communication, each null terminator Null System includes possessing face snap and the video monitoring equipment of identification ability, photographic head, possess face snap identification ability and room The lobby self-service machine of card hair fastener function and possess the radio frequency scanning device of hair fastener identification location, and employee job card card-issuing equipment; Hospitality management system is connected by communication with Left baggage system, carries out real time data mutual;Hospitality management system is used for storing The identity information of employee, described identity information includes the cell-phone number of the dweller of dweller, the ID card information of dweller, Zhu Keji The picture of shareholder, and when dweller moves in, the identity information of dweller is registered, and by the video of Hospitality management system Monitoring device obtains described dweller and the image information of shareholder, by the identity information of described dweller and described dweller and shareholder Image information mate and store;
Described storage room storage system, including storage interactive authentication unit, storage performance element and storage control unit, described storehouse Storage interactive authentication unit include for user alternately to receive the human-computer interaction device of operation and the use of user storing actions Lee In obtaining the authentication information of user and being sent to the identity information acquisition equipment of described Hospitality management system;User checks luggage Time, described storage room storage system obtains equipment by identity information and obtains the identity information of the user that checks luggage, and use of checking luggage The identity information at family is sent to described Hospitality management system, described Hospitality management system according to the dweller stored, dweller dry Being that the identity information of people and employee is compared, checking is checked luggage the legitimacy of identity information of user, when verifying legal, Described Hospitality management system transmission confirmation legal information is to described storage room storage system, so that described bag storage system completes row The storage operation of Lee, the most described storage room storage system obtains the image of check luggage user and shareholder thereof by high-definition camera Information, and by the image information of described check luggage user and shareholder thereof, and luggage storage information is sent to hotel's pipe in the lump Reason system, so that Hospitality management system is by described user and the image information of shareholder thereof and luggage storage information and the institute of checking luggage The business information of staying at an inn stating guest is mated and stores;
When user withdraws baggage, described storage room storage system by identity information obtain equipment withdraw baggage user identity letter Breath, and the identity information of the described user of withdrawing baggage is sent to described Hospitality management system, described Hospitality management system is according to The identity information of dweller, the shareholder of dweller and the employee of storage is compared, and verifies the conjunction of subscriber identity information of withdrawing baggage Method, when verifying legal, described Hospitality management system send confirm legal information to described storage room storage system so that described Bag storage system completes the extract operation of luggage;The most described storage room storage system synchronizes to be withdrawn baggage by high-definition camera The image information of user, and the image information of the user that withdraws baggage is sent to Hospitality management system, so that Hospitality management system will The image information of storage in image information and the described Hospitality management system of user of withdrawing baggage is compared, if taking described in judging When the user of luggage is not dweller, the phone number of described Hospitality management system transmission prompting message to dweller, this prompting Message is withdrawn baggage the image information of user described in including.
System the most according to claim 1, it is characterised in that described Hospitality management system according to the dweller stored, live The shareholder of visitor and the identity information of employee are compared, and verify that the legitimacy of subscriber identity information of checking luggage, checking take row The legitimacy of Lee's subscriber identity information, including:
If when the dweller stored in described Hospitality management system and described Hospitality management system, the shareholder of described dweller and The identity information of employee is compared, it is determined that the identity of the user that withdraws baggage described in going out is dweller, then described in withdraw baggage user Identity information is legal;
If when the dweller stored in described Hospitality management system and described Hospitality management system, the shareholder of described dweller and The identity information of employee is compared, it is determined that the identity of the user that withdraws baggage described in going out is the shareholder of dweller, then described in withdraw baggage Subscriber identity information is legal;
If when the dweller stored in described Hospitality management system and described Hospitality management system, the shareholder of described dweller and The identity information of employee is compared, it is determined that the identity of the user that withdraws baggage described in going out is Hotel Staff, then described in withdraw baggage user Identity information is legal.
System the most according to claim 1, it is characterised in that if dweller and its shareholder together move in, hotel management The identity information of dweller is registered by system, and obtains dweller and responsibility thereof by the video monitoring equipment of Hospitality management system The pictorial information of people, mates the identity information of described dweller and the image information of described dweller and shareholder and stores;Work as institute Stating the shareholder of dweller when withdrawing baggage, described storage room storage system obtains equipment by identity information and gets described shareholder's Identity information, and described identity information is sent to Hospitality management system, Hospitality management system is according to the shareholder's stored Photo, it is judged that described in the user that withdraws baggage for validated user, described Hospitality management system sends and confirms that legal information is to described luggage Warehousing system, so that described bag storage system completes to withdraw baggage.
System the most according to claim 1, it is characterised in that when user checks luggage, if described in check luggage user for live In person, dweller's visitor is checked luggage by described storage room storage system, and the recognition of face photographic head of described bag storage system is clapped Take the photograph the photo of the user that checks luggage, and be sent to Hospitality management system, Hospitality management system by the photo of the described user that checks luggage with And the identity information of dweller mates and stores;When user withdraws baggage, if described in the user that withdraws baggage be dweller, described Storage room storage system by identity information obtain equipment get described in withdraw baggage the identity information of user, and described identity is believed Breath be sent to Hospitality management system, Hospitality management system is according to the identity information of the dweller stored, it is judged that described in take row User Lee is validated user, described Hospitality management system send confirm legal information to described storage room storage system so that described Bag storage system completes to withdraw baggage.
System the most according to claim 1, it is characterised in that when user checks luggage, if described in check luggage user with dry Being that people is together checked luggage by described storage room storage system, the recognition of face photographic head shooting of described bag storage system is checked luggage User and the photo of shareholder thereof, and be sent to Hospitality management system, Hospitality management system is by the described user and dry of checking luggage It is the photo of people and the identity information of dweller mates and stores;When user withdraws baggage, if described in the user that withdraws baggage be Shareholder, described storage room storage system by identity information obtain equipment get described in withdraw baggage the identity information of user, and Described identity information is sent to Hospitality management system, Hospitality management system according to the user that checks luggage stored, shareholder's Photo and the identity information of dweller, it is judged that described in the user that withdraws baggage for validated user, described Hospitality management system sends and confirms Legal information is to described storage room storage system, so that described bag storage system completes to withdraw baggage.
System the most according to claim 1, it is characterised in that when user withdraws baggage, described storage room storage system passes through Identity information obtain equipment get described in withdraw baggage the identity information of user, described identity information include dweller cell-phone number or The identity card of person dweller or the Quick Response Code of dweller or the CUSTOM HOUSE HOTEL of dweller, described identity information is sent out by described storage room storage system Delivering to Hospitality management system, Hospitality management system is according to its identity information, it is judged that described in the withdraw baggage identity information of user legal, Described Hospitality management system transmission confirmation legal information is to described storage room storage system, so that described bag storage system completes to take Luggage, the most described storage room storage system is synchronized to be withdrawn baggage by high-definition camera the image information of user, and will take row The image information of user Lee is sent to Hospitality management system, so that Hospitality management system is by the image information of the user that withdraws baggage and institute The image information stating in Hospitality management system storage is compared, if the user withdrawn baggage described in judging be not dweller or When person is not the shareholder of dweller, the phone number of described Hospitality management system transmission prompting message to dweller, this prompting message Withdraw baggage described in including the image information of user.
System the most according to claim 1, it is characterised in that the identity card scan interface of described storage room storage system passes through Scanning the China second-generation identity card of the user that checks luggage, obtain the ID card information of the user that checks luggage, described storage room storage system is by described ID card information is sent to Hospitality management system, and described Hospitality management system is by the body of described ID card information Yu the dweller of storage Part card information is compared.
System the most according to claim 1, it is characterised in that the radio frequency reading evaluator identification of described storage room storage system CUSTOM HOUSE HOTEL, and read information in CUSTOM HOUSE HOTEL, the information read from CUSTOM HOUSE HOTEL is sent to hotel management system by described storage room storage system System, the ID card information of the described information read from CUSTOM HOUSE HOTEL with storage is compared by described Hospitality management system.
System the most according to claim 1, it is characterised in that the human-computer interaction device of described storage room storage system receives and deposits The phone number of luggage user input, sends described phone number to Hospitality management system, and Hospitality management system is by described hands The phone number of plane No. code and dweller's pre-stored is compared.
System the most according to claim 1, it is characterised in that the barcode scanner of described storage room storage system is by sweeping Retouching the Quick Response Code of user, and read information in two-dimensional bar code, information in two-dimensional bar code is sent to wine by described storage room storage system Shop management system, the ID card information of information in described two-dimensional bar code with storage is compared by described Hospitality management system.
CN201610459890.1A 2016-06-22 2016-06-22 Self-service Left baggage system Pending CN106097173A (en)

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