CN105911504A - Field fault handling system for electric energy meter - Google Patents
Field fault handling system for electric energy meter Download PDFInfo
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- CN105911504A CN105911504A CN201610225031.6A CN201610225031A CN105911504A CN 105911504 A CN105911504 A CN 105911504A CN 201610225031 A CN201610225031 A CN 201610225031A CN 105911504 A CN105911504 A CN 105911504A
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- fault
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- electric energy
- energy meter
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- G—PHYSICS
- G01—MEASURING; TESTING
- G01R—MEASURING ELECTRIC VARIABLES; MEASURING MAGNETIC VARIABLES
- G01R35/00—Testing or calibrating of apparatus covered by the other groups of this subclass
- G01R35/04—Testing or calibrating of apparatus covered by the other groups of this subclass of instruments for measuring time integral of power or current
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- General Physics & Mathematics (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The invention provides a field fault handling system for an electric energy meter. The field fault handling system comprises a field application management platform and metering field handheld equipment. The field fault handling system is suitable for all types of smart electric energy meters and can download corresponding self diagnosis templates for different types of electric energy meter. The field fault handling system is advantageous in that accurate and reliable diagnosis result is realized; special equipment is equipped for emergency-repairing personnel; and experience and working capability of the emergency-repairing personnel are not required in fault checking and fault positioning.
Description
Technical field
The present invention relates to Aulomatizeted Detect field, a kind of electric energy meter field fault disposal system.
Background technology
Along with the continuous propelling of intelligent grid and power consumer information acquisition system construction process, intelligent electric energy meter by
Step replaces traditional electronic electric energy meter to enter into huge numbers of families.Using to power marketing in a large number of intelligent electric energy meter
Services carry out business such as bringing huge pressure and challenge, troublshooting, complaint, information inquiry
Amount is swift and violent to be increased.In terms of fault diagnosis, state-detection, complexity, many is there is yet with intelligent electric energy meter
The objective environment factor restriction of sample and polytropy, diagnosis and the maintenance difficulty in time of fault are relatively big, the soonest
It is the most necessary that speed accurate and effective solves electrical energy meter fault problem.
At present during intelligent electric energy meter breakdown repair, take first to change the mode detected afterwards, cause a certain degree of money
Source is wasted.Field service personnel lacks effective tool in servicing at the scene, also can only lead to during in-situ processing problem
Third wheel shows displayable partial information on button inquiry table, or takes the card of user to carry out inserting table test, checks
The error code that table shows, lacks further diagnostic tool.For client's power purchase failure, card with table it
Between communicate and mate, card is opened at scene, the problem such as breaker tripping and closing test lacks effective process means after dress table.
Summary of the invention
For overcoming above-mentioned the deficiencies in the prior art, the present invention provides a kind of electric energy meter field fault disposal system, should
System relies on existing electric power accident call center and power marketing business application system to carry out the work, should by scene
With management platform and mobile hand-held device composition.The on-the-spot handheld device of metering is downloaded corresponding according to diagnosis report
Disposal process template, and show corresponding prompting and answer information, instruct repair personnel's Solve on site fault and
User answers questions.
Realizing the solution that above-mentioned purpose used is:
A kind of electric energy meter field fault disposal system, described system includes: on-the-spot application management platform and metering are existing
Field handheld device.
Preferably, described on-the-spot application management platform includes Data Analysis Services unit and task worksheet list
Unit.
Further, described Data Analysis Services unit comprises case library, diagnostics library and disposal storehouse.
Further, described case library includes fault type, fault characteristic information and fault urgency level information.
Further, described diagnostics library include flow template for specific cases being carried out fault examination process and
Relevant rudimentary data；
Described flow template includes that malfunction elimination, fault locking, fault are checked and generate diagnosis report；
Described basic data includes diagnosing threshold, power purchase information, information, user profile and archive information；
Described diagnostics library is set as fault-signal the parameter beyond Normal Diagnosis threshold scope detected.
Further, described disposal storehouse includes that screening result according to fault carries out flow template and the phase of fault disposal
Close basic data；
Described flow template comprises fault restoration and emergency processing；
Described basic data includes information and answer information.
Further, described task worksheet unit includes: work order reception, task pretreatment, task generate,
Task issues, result is uploaded and fed back with work order.
Preferably, the on-the-spot handheld device of described metering is for downloading the task that described on-the-spot application management platform generates
Wrap, generate diagnosis report, the corresponding prompting of display and answer information, judge that electric energy meter with power purchase card relation is
No correct and generation diagnoses archives.
Compared with prior art, the method have the advantages that
1. the present invention is applicable to the intelligent electric energy meter of all types, it is possible to download correspondence for different phenotypes
Self diagnosis template, diagnostic result is accurately and reliably.
2. present invention firstly provides and set up on-the-spot application management platform in systems, arrange in platform case library,
Diagnostics library, disposal storehouse.Achieving diagnosis content templating, diagnosis template is easily changed, and can be greatly improved clothes
Business efficiency, optimizes service quality.
3. being equipped with special equipment for repair personnel, malfunction elimination is no longer dependent on the experience of repair personnel with location
And ability to work.
4. unified operation flow process and information, accomplishes that " a bite is external " promotes corporate image.Diagnosis is tied
Fruit is Tong Bu with marketing system, business hall, self-help electric-selling terminal etc., it is ensured that information and field diagnostic result
Unanimously.Specification business hall, self-help electric-selling equipment and the operating process of mobile hand-held device and information, protect
Card site operation personnel's information and the concordance of business hall information, solve " a bite is external " problem.
5. save corporate resource, reduce equipment replacement quantity.At present during intelligent electric energy meter breakdown repair, take
First change the mode detected afterwards, as long as breaking down, directly changing electric energy meter, then also needing to carry out archives
Change, move back the benefit electricity electricity charge and parameter such as arranges at a series of activities, the operation complexity.But, field failure is exhausted
Great majority, for can repair fault, are directly changed ammeter and be will result in a certain degree of wasting of resources.Native system can be answered
Rush to repair for electrical energy meter fault, it is achieved the intelligent diagnostics of partial fault and disposal, thus reach to economize on resources,
Reduce the purpose of waste.
6. realize net corporate diagnosis storehouse, the whole nation to share, promote company's malfunction elimination ability.Guo Wang company electric energy meter
Standard is the most unified, and the various places type that breaks down is the most similar, can carry out in conjunction with the Trouble shooting of various places
Experience exchangement, abundant fault case storehouse, improve fault in-situ repair ability；Then whole nation net company will be realized
Diagnostics library is shared, and promotes full company malfunction elimination ability.
Accompanying drawing explanation
The electric energy meter field fault disposal system that Fig. 1: the present invention provides；
The electric energy meter field fault disposal process that Fig. 2: the present invention provides.
Detailed description of the invention
Below in conjunction with the accompanying drawings the detailed description of the invention of the present invention is described in further detail.
Electric energy meter field intelligent fault diagnosis constructed by the present invention and disposal system are by on-the-spot application management platform
Form with mobile hand-held device.This system relies on existing electric power accident call center and power marketing service application
System is carried out the work.First it is analyzed collected fault arranging, extracts most common failure case library, and
For the fault configuration diagnostics library in case library and disposal storehouse.Common Faults Characters information is supplied to electricity simultaneously
Power accident call center.When user reports for repairment, contact staff inquires in detail to client, and according to fault
Phenomenon primarily determines that fault coverage and recommends fault type, then transfers to power marketing operation system to process, electric power
Sales service system carries out mating (power marketing automatically according to 95598 fault coverages provided and type of recommendation
Operation system does not the most support this function) allot work order, and work order information is sent to on-the-spot application management puts down
Platform, on-the-spot application management platform according to the task work order information analysis extraction case library received, diagnostics library and
Dispose the flow process in storehouse and data, generate task work order, and carry out packing and issue.The on-the-spot handheld device of metering
After receiving work order, communicated with ammeter by infrared interface, gather " the event log data of electric energy meter
" and the information such as electricity card and the corresponding parametric values of ammeter, and write diagnostic process template generation diagnostic result,
Diagnostic result compares generation diagnosis report with the diagnosis threshold in diagnostics library.The on-the-spot handheld device of metering is according to examining
Corresponding disposal process template is downloaded in disconnected report, and shows corresponding prompting and answer information, instructs the people that speedily carries out rescue work
Member's Solve on site fault and user answer questions.
1. the electric energy meter field fault disposal system constructed by the present invention is existing by on-the-spot application management platform and metering
Field handheld device composition.This system relies on existing electric power accident call center and power marketing business application system
Carry out the work；
2. on-the-spot application management platform includes Data Analysis Services unit and task worksheet unit；
3. Data Analysis Services unit comprises case library, diagnostics library and disposal storehouse.
4. case library includes the information such as fault type, fault characteristic information, fault urgency level, including but do not limit
In ammeter line fault, electricity card damage, card return write information imperfect, card do not mate with table, block in power purchase
Number of times is incorrect, ammeter bayonet socket damage etc.；
5. diagnostics library is flow template and the relevant rudimentary data carrying out fault examination process for specific cases, stream
Journey template includes that malfunction elimination, fault locking, fault are checked, generated the processes such as diagnosis report, basic data
Including diagnosis threshold, power purchase information, information, user profile, archive information etc., diagnostics library is detection
To the parameter beyond Normal Diagnosis threshold scope be set as fault-signal；
6. disposing storehouse is to screen result according to fault to carry out flow template and the relevant rudimentary data of fault disposal, stream
Journey template comprises the process such as fault restoration, emergency processing, and basic data includes information, answer information etc.；
7. task worksheet unit includes work order reception, task pretreatment, task generates, task issues, ties
Fruit is uploaded and feeds back with work order；
8. work order receives and refers to receive the task work issued from Electric Power Marketing System or electric power accident call center
Single；
9. task pretreatment refers to extract case library, diagnostics library and place according to the task work order information analysis received
Put the flow process in storehouse and data；
10. task generates the task of referring to be able to carry out pretreated flow process and data genaration handheld device
Bag；
11. tasks issue and refer to be issued to the task bag that on-the-spot application management platform generates that metering is on-the-spot hand-held sets
In Bei；
12. results are uploaded and are referred to measure on-the-spot handheld device and field failure will be screened and dispose result be uploaded to show
Field application management platform；
13. work orders feedbacks refer to on-the-spot application management platform worksheet result is fed back to Electric Power Marketing System and
Electric power accident call center；
The 14. on-the-spot handheld devices of metering download the task bag that on-the-spot application management platform generates, and task bag includes
Case library information, diagnostics library flow process and data message, disposal storehouse flow process and the data message that this type of fault is corresponding；
The 15. metering on-the-spot handheld devices electric corresponding parametric values blocked with ammeter of reading foundation diagnostic process template are also
Generating diagnostic result, diagnostic result compares generation diagnosis report with the diagnosis threshold in diagnostics library；
The 16. on-the-spot handheld devices of metering download corresponding disposal process template according to diagnosis report, and show corresponding
Prompting and answer information, instruct emergency personnel's Solve on site fault and user to answer questions；
17. for local charge control table, and repair personnel uses handheld device gather power purchase card information and believe power purchase card
Breath diagnoses, it may be judged whether be the fault caused due to power purchase card reason, by information and the ammeter of power purchase card
Matching relationship verify, it is judged that electric energy meter is the most correct with power purchase card relation；
18. judge according to handheld device veritification result and on-site actual situations combination, carry out scene rush to repair,
According to field failure analysis result, obtain corresponding operation authority by handheld device application, carry out on-the-spot work
Industry；
19. get through mobile hand-held device AM/BAM operation path, allow on-the-spot replacing personnel can upload ammeter in real time
Fault and the information of replacing, and it is uploaded to diagnostics library, generate diagnosis archives.
Scene task action result is uploaded management platform by 20. handheld devices, and management platform is by scene tasks carrying
Result system dynamic system.
21. native systems are applicable to the intelligent electric energy meter of all types, it is possible to the completeest for different phenotype configurations
Whole self diagnosis and treatment, by on-the-spot self diagnosis equipment display diagnostic result.
Finally should be noted that: above example is merely to illustrate the technical scheme of the application rather than protects it
The restriction of scope, although the application being described in detail with reference to above-described embodiment, art common
Skilled artisans appreciate that those skilled in the art still can be to the specific embodiment party of application after reading the application
Formula carries out all changes, amendment or equivalent, but these change, revise or equivalent, all exist
Within the claims that application is awaited the reply.
Claims (8)
1. an electric energy meter field fault disposal system, it is characterised in that described system includes: on-the-spot application
Management platform and the on-the-spot handheld device of metering.
2. disposal system as claimed in claim 1, it is characterised in that described on-the-spot application management platform bag
Include Data Analysis Services unit and task worksheet unit.
3. disposal system as claimed in claim 2, it is characterised in that described Data Analysis Services unit bag
Containing case library, diagnostics library and disposal storehouse.
4. disposal system as claimed in claim 3, it is characterised in that described case library include fault type,
Fault characteristic information and fault urgency level information.
5. disposal system as claimed in claim 3, it is characterised in that described diagnostics library includes for spy
Verdict example carries out flow template and the relevant rudimentary data of fault examination process；
Described flow template includes that malfunction elimination, fault locking, fault are checked and generate diagnosis report；
Described basic data includes diagnosing threshold, power purchase information, information, user profile and archive information；
Described diagnostics library is set as fault-signal the parameter beyond Normal Diagnosis threshold scope detected.
6. disposal system as claimed in claim 3, it is characterised in that described disposal storehouse includes according to fault
Screen result and carry out flow template and the relevant rudimentary data of fault disposal；
Described flow template comprises fault restoration and emergency processing；
Described basic data includes information and answer information.
7. disposal system as claimed in claim 2, it is characterised in that described task worksheet unit bag
Include: work order reception, task pretreatment, task generate, task issue, result upload and work order feedback.
8. disposal system as claimed in claim 1, it is characterised in that described metering scene handheld device is used
In downloading the task bag of described on-the-spot application management platform generation, generating diagnosis report, the corresponding prompting of display
And answer information, judge that electric energy meter and power purchase card relation are the most correct and generate to diagnose archives.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610225031.6A CN105911504A (en) | 2016-04-12 | 2016-04-12 | Field fault handling system for electric energy meter |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610225031.6A CN105911504A (en) | 2016-04-12 | 2016-04-12 | Field fault handling system for electric energy meter |
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| CN105911504A true CN105911504A (en) | 2016-08-31 |
Family
ID=56745979
Family Applications (1)
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| CN201610225031.6A Pending CN105911504A (en) | 2016-04-12 | 2016-04-12 | Field fault handling system for electric energy meter |
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Cited By (8)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN107367706A (en) * | 2017-08-16 | 2017-11-21 | 广东电网有限责任公司揭阳供电局 | The system of electronization investigation and analysis electric energy meter exception |
| CN107632280A (en) * | 2017-08-04 | 2018-01-26 | 国网浙江省电力公司 | Live defect elimination method of the ammeter completely without data fault under a kind of I types concentrator |
| CN107656232A (en) * | 2017-08-04 | 2018-02-02 | 国网浙江省电力公司 | Live defect elimination method of the ammeter completely without data fault under a kind of II type concentrator |
| CN107748920A (en) * | 2017-11-29 | 2018-03-02 | 许昌许继软件技术有限公司 | A kind of protective relaying device abnormal state positioning and management method and system |
| CN109543946A (en) * | 2018-10-19 | 2019-03-29 | 国网山东省电力公司烟台供电公司 | A kind of power marketing business application system |
| CN109976318A (en) * | 2019-04-28 | 2019-07-05 | 郑州万特电气股份有限公司 | Electrical energy measurement fault diagnosis Internet-based checks expert system |
| CN110515027A (en) * | 2019-08-14 | 2019-11-29 | 国网湖北省电力有限公司武汉供电公司 | A kind of non-one key electric energy meter of formula of registering one's residence is visited one house after another Check System and method |
| CN110879376A (en) * | 2019-11-18 | 2020-03-13 | 广州供电局有限公司 | Ammeter maintenance method and system |
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| CN107632280A (en) * | 2017-08-04 | 2018-01-26 | 国网浙江省电力公司 | Live defect elimination method of the ammeter completely without data fault under a kind of I types concentrator |
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| CN109543946A (en) * | 2018-10-19 | 2019-03-29 | 国网山东省电力公司烟台供电公司 | A kind of power marketing business application system |
| CN109976318A (en) * | 2019-04-28 | 2019-07-05 | 郑州万特电气股份有限公司 | Electrical energy measurement fault diagnosis Internet-based checks expert system |
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| CN110515027A (en) * | 2019-08-14 | 2019-11-29 | 国网湖北省电力有限公司武汉供电公司 | A kind of non-one key electric energy meter of formula of registering one's residence is visited one house after another Check System and method |
| CN110879376A (en) * | 2019-11-18 | 2020-03-13 | 广州供电局有限公司 | Ammeter maintenance method and system |
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