CN105894405A - Ordering interactive system and method based on artificial intelligence - Google Patents
Ordering interactive system and method based on artificial intelligence Download PDFInfo
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- 238000000034 method Methods 0.000 title claims abstract description 42
- 238000013473 artificial intelligence Methods 0.000 title claims abstract description 19
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- 238000004891 communication Methods 0.000 claims abstract description 5
- 235000012054 meals Nutrition 0.000 claims description 105
- 235000013305 food Nutrition 0.000 claims description 18
- 230000008569 process Effects 0.000 claims description 17
- 238000012545 processing Methods 0.000 claims description 14
- 230000009471 action Effects 0.000 claims description 13
- 230000014509 gene expression Effects 0.000 claims description 10
- 230000003993 interaction Effects 0.000 abstract description 3
- 230000006870 function Effects 0.000 description 8
- 230000008859 change Effects 0.000 description 7
- 235000013361 beverage Nutrition 0.000 description 6
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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Abstract
The invention provides an ordering interactive system and method based on artificial intelligence. The ordering interactive system based on the artificial intelligence includes an intelligent ordering robot for ordering interaction with a user via natural language communication and a display for displaying ordering information. The system can better meet the needs of companies and users.
Description
Technical field
The present invention relates to Internet technical field, particularly relate to a kind of interactive system of ordering based on artificial intelligence
And method.
Background technology
Artificial intelligence (Artificial Intelligence, AI) is research, is developed for simulation, prolongs
Stretch and extend new science of technology of theory, method, technology and the application system of the intelligence of people.Manually
Intelligence is a branch of computer science, and the essence of intelligence is understood in its attempt, and produces a kind of new energy
The intelligent machine made a response in the way of human intelligence is similar, the research in this field includes intelligent meal ordering machine device
People, language identification, image recognition, natural language processing and specialist system etc..
Along with the development of economic society, table steward is the work position that a demand is the biggest, again due to
Family is more and more higher for the requirement of room sercive, user and the food and beverage enterprise point to service level high-quality, high
Meal service man has increasing demand.
In correlation technique, solve the mode of the dining room service of ordering of food and beverage enterprise mainly with the side of human attendant
Formula is main, is auxiliary with the novel device of automatic screen touch self-help meal ordering machine.But, aforesaid way is all deposited
In variety of problems, it is impossible to well meet the demand of user and enterprise.
Summary of the invention
It is contemplated that one of technical problem solved the most to a certain extent in correlation technique.
To this end, it is an object of the present invention to propose a kind of interactive system of ordering based on artificial intelligence, should
System can better meet the demand of user and enterprise.
Further object is that a kind of exchange method of ordering based on artificial intelligence of proposition.
For reaching above-mentioned purpose, the based on artificial intelligence of first aspect present invention embodiment proposition orders alternately
System, including: intelligent meal ordering machine device people and display screen;Described intelligent meal ordering machine device people is for entering with user
Row is ordered alternately by what natural language exchanged;Described display screen is ordered information for display.
The interactive system of ordering based on artificial intelligence that first aspect present invention embodiment proposes, by intelligence point
Meal robot orders food, and can better meet the demand of enterprise and user.
For reaching above-mentioned purpose, the based on artificial intelligence of second aspect present invention embodiment proposition orders alternately
Method, including: carry out being ordered alternately by what natural language exchanged with user by intelligent meal ordering machine device people;
By display screen, the information of ordering is shown.
The exchange method of ordering based on artificial intelligence that second aspect present invention embodiment proposes, by intelligence point
Meal robot orders food, and can better meet the demand of enterprise and user.
Aspect and advantage that the present invention adds will part be given in the following description, and part will be retouched from following
Become obvious in stating, or recognized by the practice of the present invention.
Accompanying drawing explanation
Present invention aspect that is above-mentioned and/or that add and advantage are from the following description of the accompanying drawings of embodiments
Will be apparent from easy to understand, wherein:
Fig. 1 is the structure of the interactive system of ordering based on artificial intelligence that one embodiment of the invention proposes
Schematic diagram;
Fig. 2 is a kind of structural representation of intelligent meal ordering machine device people in the embodiment of the present invention;
Fig. 3 is the another kind of structural representation of intelligent meal ordering machine device people in the embodiment of the present invention;
Fig. 4 is the another kind of structural representation of intelligent meal ordering machine device people in the embodiment of the present invention;
Fig. 5 is that the flow process ordering exchange method based on artificial intelligence that one embodiment of the invention proposes is shown
It is intended to;
Fig. 6 is to order food mutual schematic flow sheet by intelligent meal ordering machine device people in the embodiment of the present invention.
Detailed description of the invention
Embodiments of the invention are described below in detail, and the example of described embodiment is shown in the drawings, wherein certainly
Begin to same or similar label eventually represent same or similar module or there is the mould of same or like function
Block.The embodiment described below with reference to accompanying drawing is exemplary, is only used for explaining the present invention, and can not
It is interpreted as limitation of the present invention.On the contrary, embodiments of the invention include falling into attached claims
All changes, amendment and equivalent in the range of spirit and intension.
Fig. 1 is the structure of the interactive system of ordering based on artificial intelligence that one embodiment of the invention proposes
Schematic diagram.
Seeing Fig. 1, this system includes: intelligent meal ordering machine device people 11 and display screen 12;Intelligence is ordered
Robot 11 is used for carrying out with user being ordered alternately by what natural language exchanged;Display screen 12 is used for
Show information of ordering.Wherein, intelligent meal ordering machine device people and display screen can pass through wired or wireless side
Formula is attached.
Wherein, the information of ordering may include that menu content, the vegetable amount of money, puts meal, puts meal
The amount of money etc..
Concrete, as it is shown in figure 1, display screen can the most larger-size screen, with fully display
Related content.Display screen can communicate with intelligent meal ordering machine device people, to show intelligent meal ordering machine device people
The display content of instruction.Time initial, display screen can show menu content and the vegetable amount of money.Work as user
After mutual with intelligent meal ordering machine device people, intelligent meal ordering machine device people can collect user and put the information of meal
(as user says selection set meal 4), after intelligent meal ordering machine device people collects the information putting meal, Ke Yi
Menu content is expressed as selected state by putting meal, and is shown by display screen, it addition, intelligence
The robot that can order, during user orders, can calculate the amount of money putting meal, and be transferred to display screen
Curtain, is shown by display screen, puts the amount of money of meal and correspondence to facilitate user to check.
Wherein, intelligent meal ordering machine device people includes: the body of intelligent meal ordering machine device people.
As it is shown in figure 1, body includes: the health of intelligent meal ordering machine device people and the head of intelligent meal ordering machine device people,
Head can also include face, face can specifically one sharpness screen, be used for showing intelligence point
The expression of meal robot.
In some embodiments, seeing Fig. 2, intelligent meal ordering machine device people 11 includes, outside body 111, also may be used
To include: information acquisition module 112, information acquisition module 112 is for Gather and input information.
Wherein, information acquisition module may include that photographic head, and/or, microphone array.
Photographic head for gathering the face information of user, microphone array for gather user acoustic information and
The azimuth information at/user place.
Photographic head can specifically high-definition camera.
Photographic head can specifically be arranged on the head of intelligent meal ordering machine device people, and microphone array such as includes 8
Individual mike, is uniformly arranged on the health of intelligent meal ordering machine device people.Microphone array can specifically sound source
Location microphone array, thus it is possible not only to collect the acoustic information of user, it is also possible to according to acoustic information
Orient the azimuth information at user place.
In some embodiments, seeing Fig. 3, intelligent meal ordering machine device people 11 can also include: is arranged on body
Interior message processing module 113, message processing module 113 is for according to information acquisition module 112 collection
Input information processes, and processes include in following item one or more:
Far field acoustic processing;
User is positioned and/or follows the tracks of by the acoustic information according to user;
User is positioned and/or follows the tracks of by the face information according to user;
Control described body and carry out action;
Control described body and represent expression;
By phonetic synthesis (Text To Speech, TTS), Word message is converted to acoustic information, with
Play described acoustic information;
Control described display screen presenting images and/or Word message.
Wherein, due to user and intelligent meal ordering machine device people mutual time, deposit between user and intelligent meal ordering machine device people
At a certain distance (typically more than half meter), unlike people and this near field sounds of mobile phone, now,
Need to carry out far field acoustic processing in intelligent meal ordering machine device people, such as, carry out sound enhancing etc. and process, with
Preferably capture the acoustic information of user.
It addition, user can also be positioned by intelligent meal ordering machine device people, determine user's location.?
When user is positioned, can be that the face information according to camera collection is carried out, and/or, it is possible to
Being that the acoustic information according to microphone array collection is carried out.
It addition, the message processing module in intelligent meal ordering machine device people can also control the basis of intelligent meal ordering machine device people
Body carries out action.
Wherein, control body carries out action and may include that the health controlling intelligent meal ordering machine device people rotates,
Such as, after message processing module determines the position of user by localization process, intelligent meal ordering machine can be controlled
The health of device people rotates, in order to makes the face of intelligent meal ordering machine device people towards user, thus realizes people
With the cordiality naturally as people's dialogue.
Control body carries out action and can also include: the head controlling intelligent meal ordering machine device people carries out action, its
In, the head of intelligent meal ordering machine device people can have the degree of freedom of both direction, for example, it is possible to carry out level
The shaking the head of direction, rotary head action, it is also possible to carry out the nodding action etc. of vertical direction.
It addition, the message processing module in intelligent meal ordering machine device people can also control the basis of intelligent meal ordering machine device people
Body represents expression.Wherein, as it appears from the above, intelligent meal ordering machine device people includes face, face can specifically one
Individual display screen, such that it is able to show expression on a display screen.Such as, intelligent meal ordering machine device people can represent height
The multiple expression such as emerging, sad or too shy.
It addition, when user interacts with intelligent meal ordering machine device people, intelligent meal ordering machine device people can be from high in the clouds
Or obtain corresponding Word message from this locality, and by TTS technology, Word message is converted to sound letter
Breath, can play to user by message output module by acoustic information afterwards.Wherein, sound is converted to
Word signaling e.g. welcome words, the answer information etc. of solution user's consulting.
It addition, intelligent meal ordering machine device people can also send relevant information to display screen, and control display screen
Curtain display relevant information, relevant information such as menu content, user has put the information of meal, has calculated
The amount of money etc. of some meal.
In the present embodiment, intelligent meal ordering machine device people can pass through photographic head and microphone array, accurately judges
People is to speak it in which direction, such that it is able to can rotate in service process always health keep towards
The attitude that people speaks, when person to person talks with naturally warm.The facial expression of intelligent meal ordering machine device people
And action, it is possible to exchanging with people as people and feed back, such as it has various happiness, sadness, bad
The multiple expressions such as the meaning, and can arrange in pairs or groups and nod accordingly, shake the head, rotary head, the action such as turn round, alternately
The most interesting.
In some embodiments, seeing Fig. 4, intelligent meal ordering machine device people 11 can also include: is arranged on body
Interior communication module 114 and message output module 115, communication module 114 is for sending out described input information
Give high in the clouds, so that described high in the clouds obtains feedback information according to described input information, and receive described high in the clouds and send out
The described feedback information sent.Message output module 115 is for feeding back to user by described feedback information.
Wherein, message output module can specifically audio amplifier.
Further, user can speak with natural language when speaking, it addition, audio amplifier can also be with
Natural language plays feedback information.Thus, user and intelligent meal ordering machine device people can hand over natural language
Mutually.
In the present embodiment, intelligent meal ordering machine device people possesses the natural language interaction capabilities as people, and user is only
Will speak it, it just can correctly be made a response, and gives correct feedback, and " is said " out by audio amplifier,
So it is different from the high of automatic screen touch self-help meal ordering machine uses threshold, there is the spy using threshold low
Point, all groups, including old people, child, low educational background crowd, illiteracy, visual disability personage, will not
The crowd etc. using computer all can be conveniently used.
In some embodiments, what above-mentioned feedback information can be high in the clouds according in following information is one or more
The customized information obtained:
The face information of user, current season, current time period, current city, intelligent meal ordering machine device people
Latitude and longitude coordinates.
Wherein, intelligent meal ordering machine device people possesses the ability of " knowing people ", and it can be by being mounted in the height of head
The face picture of the active user that clear photographic head Real-time Collection arrives, and be transferred to high in the clouds and carry out user's sex, year
Age, type of work analysis, or, the emotional state of user is analyzed, thus gives according to analysis result
The canteen going out personalization is recommended.Such as one female user wearing business suit of about 25 years old is carried out a little
Eating, robot can recommend to be more suitable for the low-calorie meal of female user accordingly: " advises that you attempt accompanying chicken
Companion shrimp fort, the fat content in this part of hamburger is minimum, it is possible to help you to protect while providing abundant energy to you
Hold slender stature.”.Such as one child of about 12 years old orders food, and robot can say
Personalized welcome words: " your good child, today is International Children's Day, wishes your happy holiday, could you tell me
Want what is had some?", and provide the recommendation meal being more suitable for child.
Intelligent meal ordering machine device people can also be according to time period different in the middle of different seasons, one day, different
City, the meal giving personalization is recommended.Such as: when user inquires robot in the morning: " you push away to me
Recommend what a little was eaten ", breakfast meal can be recommended according to the time period by robot;When user's 2 inquiries in the afternoon
Robot: " you recommend a little to eat to me ", afternoon coffee set meal can be recommended according to the time period by robot
Deng.
By above-mentioned process, intelligent meal ordering machine device people possess " seeing ", " listening ", " saying ", " face tracking ",
Functions such as " Face datection identification judgements ".
Flow process of ordering based on above-mentioned interactive system of ordering is as follows:
(1) start to order: association requests is said by user by robot
(2) mode of having dinner (selecting hall food/take-away) is selected
(3) order consulting
Wherein, user can seek advice from about meal content by natural language alternately, and food is healthy and heat,
The most how relevant issues of having dinner issue invoice.Robot can also provide the user with personalized meal to be recommended
The face picture of the user that robot can be arrived by camera collection, carry out user's sex, the age,
Type of work is analyzed, thus the canteen providing personalization is recommended.
(4) meal is selected
Wherein, user can propose various particular/special requirement while ordering, and machine can correctly identify per capita
It is intended to and is met, and the most quickly calculating meal price change, giant-screen shows price in real time
Situation of change.
(5) meal/replacing beverage/change little food is changed
Wherein, user can change at any time, delete meal, changes the beverage in set meal and little food, robot
The meal amount of money after change can be completed immediately calculate and inform user.
(6) confirm an order: carry out order contents, the amount of money confirms
(7) pay: user uses the two dimension of display on wechat/Alipay/Baidu's wallet scanning screen
Code pays, and robot can obtain immediately and pay successfully/failed situation, gives client and carries accordingly
Show and feed back.
(8) ordered.Robot will obtain order number immediately and show on giant-screen, and voice is broadcast
Offer user.User can with the evidence for payment on mobile phone, or on giant-screen display order number, to taking
Meal window pick-up.
(9) other are about the answer in shop with the consultancy service having dinner.
Through above-mentioned analysis, intelligent meal ordering machine device people have the following advantages:
(1) there is the ability of personalized service and recommendation.
Such as, the high in the clouds of foregoing description can obtain individual character according to the input information that intelligent meal ordering machine device people gathers
Change information.
(2) possessing the natural language interaction capabilities as people, use threshold low, people can use per capita.
Such as, natural language can be used mutual between user and the intelligent meal ordering machine device people of foregoing description.
(3) image is warm, natural alternately.
Such as, the intelligent robot of foregoing description user can be turned to exchange, abundant expression, action etc..
Further, since intelligent meal ordering machine device people is a kind of robot, have the further advantage that
(4) with low cost controlled.
Intelligent meal ordering machine device people has only to put into single purchase cost.Adopt with the hardware of 10,000 yuan of a robot
Purchasing cost, mechanical life is 5 years (being intended for citing, the length in service life of different Robot Designs is different)
As a example by, monthly Dutch only 167 yuan, add that monthly the required electricity charge about 30 yuan are (by commercial power 0.8
Unit/kilowatt hour calculates), the moon, total cost was only less than 200 yuan.Well below human attendant the most about
The wage of 3500-4500 unit.
(5) stability is high
The stability of intelligent meal ordering machine device people is far above artificial.Robot will not be sick, will not job-hop, be not required to
Want to ask for a leave of absence, it is possible to ensure steady operation every day about 20 hours.
The rate of making a mistake of intelligent meal ordering machine device people is low, will not make a mistake due to fatigue, such as calculate as artificial
The service mans such as price commonly use technical ability, and robot ensure that 100% accuracy.
Intelligent meal ordering machine device people can keep stable excellent service standard by program, possesses the customization energy of height
The most how power, say welcome words, occurs dispute talks about art by which type of specification, and the language such as how specification enters
Row service, the requirement that all can be based entirely on Client Enterprise is customized, and is always maintained at stable performance.
(6) there is superpower computing capability
For human attendant, carry out the calculating of the meal amount of money when ordering and be one and easily make mistakes, and
And the job higher to the Capability Requirement of people, but for robot, robot is superpower
Amount of money computing capability, after obtaining the ordering of user, meal change request, it is possible to calculate correct immediately
The meal amount of money feeds back, and will not make mistakes.
(7) can adapt to long-time, the work of high intensity.
Intelligent meal ordering machine device people can every day steady operation about 20 hours, and work long hours and also will not
Promote error rate, it is not necessary to as human attendant, carry out break tour, it is not necessary to visit the restroom, it is not necessary to stop
Breath.
In sum, intelligent meal ordering machine device people can be by unprecedented natural anthropomorphic interactive mode, surely
Surely providing the restaurant food ordering service ability of low cost, it is possible to long-time intensive work, error rate is low,
While being substantially reduced the employment cost of food and beverage enterprise, promote food and beverage sevice level.
Fig. 5 is that the flow process ordering exchange method based on artificial intelligence that one embodiment of the invention proposes is shown
It is intended to.
Seeing Fig. 5, the method for the present embodiment includes:
S51: carry out being ordered alternately by what natural language exchanged with user by intelligent meal ordering machine device people.
S52: the information of ordering is shown by display screen.
In some embodiments, see Fig. 6, order food mutual flow process and may include that
S61: Gather and input information, described input information includes: by the face of the user of camera collection
Information, and/or, the acoustic information of user and/or the orientation at user place that are gathered by microphone array are believed
Breath.
Wherein, described acoustic information can be the acoustic information of natural language.
S62: process according to described input information.
It is one or more that described process includes in following item:
Far field acoustic processing;
User is positioned and/or follows the tracks of by the acoustic information according to user;
User is positioned and/or follows the tracks of by the face information according to user;
Control described body and carry out action;
Control described body and represent expression;
By TTS, Word message is converted to acoustic information, to play described acoustic information;
Control described display screen presenting images and/or Word message.
S63: described input information is sent to high in the clouds, so that described high in the clouds obtains according to described input information
Feedback information, and receive the described feedback information that described high in the clouds sends;
S64: described feedback information is fed back to user.
Wherein it is possible to by audio amplifier, play described feedback information with natural language.
Further, described feedback information is that high in the clouds is according to the one or more individual character obtained in following information
Change information:
The face information of user, current season, current time period, current city, intelligent meal ordering machine device people
Latitude and longitude coordinates.
It is understood that the method for the present embodiment is corresponding with above-mentioned system, particular content may refer to be
Associated description in system, no longer describes in detail at this.
In the present embodiment, by intelligent meal ordering machine, device people orders food, and can meet the demand of enterprise and user.
It should be noted that in describing the invention, term " first ", " second " etc. are only used for retouching
State purpose, and it is not intended that indicate or hint relative importance.Additionally, in describing the invention, remove
Non-being otherwise noted, the implication of " multiple " refers at least two.
In flow chart or at this, any process described otherwise above or method description are construed as, table
Show and include one or more generation for the executable instruction of the step that realizes specific logical function or process
Module, fragment or the part of code, and the scope of the preferred embodiment of the present invention includes other realization,
Wherein can not by order that is shown or that discuss, including according to involved function by basic mode simultaneously
Or in the opposite order, performing function, these should be by embodiments of the invention those of skill in the art
Member is understood.
Should be appreciated that each several part of the present invention can realize by hardware, software, firmware or combinations thereof.
In the above-described embodiment, multiple steps or method in memory and can be held by suitably instruction with storage
Software or firmware that row system performs realize.Such as, if realized with hardware, with another embodiment party
As in formula, can realize by any one in following technology well known in the art or their combination: have
For data signal being realized the discrete logic of the logic gates of logic function, there is suitably combination
The special IC of logic gates, programmable gate array (PGA), field programmable gate array (FPGA)
Deng.
Those skilled in the art be appreciated that realize that above-described embodiment method carries whole or
Part steps can be by program and completes to instruct relevant hardware, and described program can be stored in one
In computer-readable recording medium, this program upon execution, including one of step or its group of embodiment of the method
Close.
Additionally, each functional unit in each embodiment of the present invention can be integrated in a processing module,
Can also be that unit is individually physically present, it is also possible to two or more unit are integrated in a module
In.Above-mentioned integrated module both can realize to use the form of hardware, it would however also be possible to employ software function module
Form realizes.If described integrated module realizes and as independent product using the form of software function module
When selling or use, it is also possible to be stored in a computer read/write memory medium.
Storage medium mentioned above can be read only memory, disk or CD etc..
In the description of this specification, reference term " embodiment ", " some embodiments ", " example ",
It is concrete that the description of " concrete example " or " some examples " etc. means to combine this embodiment or example describes
Feature, structure, material or feature are contained at least one embodiment or the example of the present invention.In this theory
In bright book, the schematic representation of above-mentioned term is not necessarily referring to identical embodiment or example.And,
The specific features, structure, material or the feature that describe can be in any one or more embodiments or examples
In combine in an appropriate manner.
Although above it has been shown and described that embodiments of the invention, it is to be understood that above-described embodiment
It is exemplary, it is impossible to being interpreted as limitation of the present invention, those of ordinary skill in the art is the present invention's
In the range of above-described embodiment can be changed, revise, replace and modification.
Claims (15)
1. the interactive system of ordering based on artificial intelligence, it is characterised in that including:
Intelligent meal ordering machine device people and display screen;
Described intelligent meal ordering machine device people is used for carrying out with user being ordered alternately by what natural language exchanged;
Described display screen is ordered information for display.
System the most according to claim 1, it is characterised in that described intelligent meal ordering machine device people includes:
The body of intelligent meal ordering machine device people;
Arranging information acquisition module on the body, described information acquisition module is believed for Gather and input
Breath.
System the most according to claim 2, it is characterised in that described information acquisition module includes:
Photographic head, for gathering the face information of user;And/or,
Microphone array, for gathering acoustic information and/or the azimuth information at user place of user.
System the most according to claim 3, it is characterised in that described acoustic information is natural language
Acoustic information.
System the most according to claim 2, it is characterised in that described intelligent meal ordering machine device people also wraps
Include:
Being arranged on described intrinsic message processing module, described message processing module is for according to described input
Information processes, and it is one or more that described process includes in following item:
Far field acoustic processing;
User is positioned and/or follows the tracks of by the acoustic information according to user;
User is positioned and/or follows the tracks of by the face information according to user;
Control described body and carry out action;
Control described body and represent expression;
By TTS, Word message is converted to acoustic information, to play described acoustic information.
Control described display screen presenting images and/or Word message.
System the most according to claim 2, it is characterised in that described intelligent meal ordering machine device people also wraps
Include:
Being arranged on described intrinsic communication module, described communication module is for being sent to described input information
High in the clouds, so that described high in the clouds obtains feedback information according to described input information, and receives what described high in the clouds sent
Described feedback information;
Being arranged on described intrinsic message output module, described message output module is for by described feedback letter
Breath feeds back to user.
System the most according to claim 6, it is characterised in that described message output module is audio amplifier,
Wherein, described audio amplifier plays described feedback information with natural language.
System the most according to claim 6, it is characterised in that described feedback information be high in the clouds according to
The one or more customized information obtained in following information:
The face information of user, current season, current time period, current city, intelligent meal ordering machine device people
Latitude and longitude coordinates.
9. an exchange method of ordering based on artificial intelligence, it is characterised in that including:
Carry out being ordered alternately by what natural language exchanged with user by intelligent meal ordering machine device people;
By display screen, the information of ordering is shown.
Method the most according to claim 9, it is characterised in that described in order food mutual, including:
Gather and input information, described input information includes: by the face information of the user of camera collection,
And/or, the acoustic information of the user gathered by microphone array and/or the azimuth information at user place.
11. methods according to claim 10, it is characterised in that described acoustic information is nature language
The acoustic information of speech.
12. methods according to claim 10, it is characterised in that described in order food mutual, also
Including:
Processing according to described input information, it is one or more that described process includes in following item:
Far field acoustic processing;
User is positioned and/or follows the tracks of by the acoustic information according to user;
User is positioned and/or follows the tracks of by the face information according to user;
Control described body and carry out action;
Control described body and represent expression;
By TTS, Word message is converted to acoustic information, to play described acoustic information.
Control described display screen presenting images and/or Word message.
13. methods according to claim 10, it is characterised in that described in order food mutual, also
Including:
Described input information is sent to high in the clouds, so that described high in the clouds obtains feedback letter according to described input information
Breath, and receive the described feedback information that described high in the clouds sends;
Described feedback information is fed back to user.
14. methods according to claim 13, it is characterised in that described by anti-for described feedback information
Feed user, including:
By audio amplifier, play described feedback information with natural language.
15. methods according to claim 13, it is characterised in that described feedback information is high in the clouds root
The one or more customized information obtained according in following information:
The face information of user, current season, current time period, current city, intelligent meal ordering machine device people
Latitude and longitude coordinates.
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