CN105589634A - Information feedback method and device as well as equipment - Google Patents

Information feedback method and device as well as equipment Download PDF

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CN105589634A
CN105589634A CN201410571534.XA CN201410571534A CN105589634A CN 105589634 A CN105589634 A CN 105589634A CN 201410571534 A CN201410571534 A CN 201410571534A CN 105589634 A CN105589634 A CN 105589634A
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feedback
information
user
page
scope
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CN201410571534.XA
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CN105589634B (en
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刘晓
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Alibaba Group Holding Ltd
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Alibaba Group Holding Ltd
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Abstract

Embodiments of the invention disclose an information feedback method and device as well as equipment. The method comprises the following steps: displaying a display page with a feedback point; locking the current display page according to a signal indicating that a user triggers the feedback point; receiving a feedback range, set by the user, of the display page, determining feedback features on the locked pages according to the feedback range, displaying a feedback page which comprises the feedback features and receiving feedback content input by the user on the feedback page; receiving a signal indicating that the user complete the writing of the feedback content so as to obtain the feedback content; and sending feedback information which comprises the feedback features and the feedback content to a server. The invention furthermore discloses a device corresponding to the method. According to the information feedback method and device, the intuition of the feedback information can be improved, and comprehending deviation caused by the feedback information can be avoided.

Description

A kind of information feedback method, device and equipment
Technical field
The application relates to demonstration and the reception technique field of information, particularly a kind of information feedback method, device and equipment.
Background technology
In daily life, user often need to carry out information feedback to certain product, and for example, user can fill in investigation questionnaireAnd feed back to production side. The information of user feedback can understand to production side the pluses and minuses of this product, is convenient to productImprove.
Existing information feedback procedure can comprise: on the page of the product showing, show a feedback entrance in client, and logicalCross this feedback entrance, display interface can jump to the feedback interface of filling in feedback information, and user can fill out in described feedback interfaceWrite the descriptive matter in which there of describing product, preserve the feedback information of filling in, the feedback information of preservation is sent to server by client.
Realizing in the application's process, inventor finds that in prior art, at least there are the following problems: when user fills in feedback informationNeed to jump to the feedback page, user cannot describe product intuitively, can only be described product by memory. Meanwhile,The feedback information that feedback information recipient receives is text description, describes content not directly perceived, and feedback information may cause understandingDeviation.
Summary of the invention
The object of the embodiment of the present application is to provide a kind of information feedback method, device and equipment, to improve the directly perceived of feedackProperty, avoids the deviation of understanding that feedback information causes.
For solving the problems of the technologies described above, the embodiment of the present application provides a kind of information feedback method, device and equipment to be achieved in that
A kind of information feedback method, comprising: show the display page that comprises feedback point; Receive the signal that user triggers feedback point,Locking current display page; Receive the feedback scope of the display page of user's setting, the demonstration according to described feedback scope in lockingOn the page, determine feedback characteristic, show the feedback page that comprises feedback characteristic, receive the feedback of user's input at the described feedback pageContent; Receive user and complete the signal of filling in feedback content, obtain feedback content; Transmission comprises described feedback characteristic and described anti-The feedback information of feedback content is to server.
A kind of information feedback device, comprising: display page module, feedback point trigger module, feedback page module, feedback informationModule and feedback information sending module; Wherein, described display page module, for showing the display page that comprises feedback point; InstituteState feedback point trigger module, trigger the signal of feedback point for receiving user, the display page in locking display page module; InstituteState feedback page module, for receive user set feedback scope, according to described feedback scope at described feedback point trigger moduleOn the display page of locking, determine feedback characteristic, show the feedback page that comprises feedback characteristic, receive user at the described feedback pageThe feedback content of input; Described feedback information module, completes for receiving user the signal of filling in feedback content, obtains in feedbackHold; Described feedback information sending module, for sending the feedback information that comprises described feedback characteristic and described feedback content to serviceDevice.
A kind of information feedback device, comprising: display, for showing the display page that comprises feedback point, or demonstration comprises feedbackThe feedback page of feature; And processor, triggers the signal of feedback point on described display for receiving user, locking showsDisplay page on device; Receive the feedback scope that user sets on described display, determine that according to described feedback scope feedback is specialLevy; Receive the feedback content of user's input at the feedback page that comprises feedback characteristic, receive user and complete the letter of filling in feedback contentNumber, obtain feedback content; The feedback information that transmission comprises described feedback characteristic and described feedback content is to server.
The technical scheme being provided from above the embodiment of the present application, the feedback scope that the embodiment of the present application can be set according to userDetermine feedback characteristic, in the feedback information of preservation, comprise feedback content and the feedback characteristic corresponding with feedback content, feedbackInformation is more directly perceived, and the understanding of feedback content is not easy to produce deviation. Meanwhile, user can in the page of filling in feedback contentTo observe intuitively feedback characteristic, and then fill in feedback content, be convenient to the more comprehensive feedback content of user feedback.
Brief description of the drawings
In order to be illustrated more clearly in the embodiment of the present application or technical scheme of the prior art, below will be to embodiment or prior artIn description, the accompanying drawing of required use is briefly described, and apparently, the accompanying drawing in the following describes is only to remember in the applicationSome embodiment that carry, for those of ordinary skill in the art, not paying under the prerequisite of creative work, all rightObtain other accompanying drawing according to these accompanying drawings.
Fig. 1 is the flow chart of a kind of information feedback method embodiment of the application;
Fig. 2 A is the schematic diagram of a display page in the embodiment of the present application;
Fig. 2 B is a schematic diagram determining feedback characteristic in the embodiment of the present application;
Fig. 2 C is a schematic diagram that feeds back the page in the embodiment of the present application;
Fig. 3 is the module map of the application's information feedback device embodiment;
Fig. 4 is the schematic diagram that feeds back page module in the application's information feedback device embodiment.
Detailed description of the invention
The embodiment of the present application provides a kind of information feedback method, device and equipment.
In order to make those skilled in the art person understand better the technical scheme in the application, in the embodiment of the present applicationAccompanying drawing, the technical scheme in the embodiment of the present application is clearly and completely described, obviously, described embodiment onlySome embodiments of the present application, instead of whole embodiment. Based on the embodiment in the application, ordinary skill peopleMember is not making the every other embodiment obtaining under creative work prerequisite, all should belong to the scope of the application's protection.
Fig. 1 is the flow chart of a kind of information feedback method embodiment of the application. As shown in Figure 1, information feedback method shown in can wrapDraw together:
S101: show the display page that comprises feedback point.
Information feedback device can show the display page for describing product. Described display page can comprise product image andThe character introduction of product etc.
Described display page can comprise feedback point. Described feedback point is for receiving user's triggering signal. Described feedback point is passableFor triggering the event of the product of this display page being carried out to information feedback.
Described feedback point can be a link on described display page, and described link can redirect. Described trigger point can showBe shown in the optional position of described display page.
S102: reception user triggers the signal of feedback point, locking current display page.
Information feedback device can receive user triggers the signal of feedback point, for example, receive user and touch the signal of this feedback point,Or mouse is clicked the signal of this feedback point.
User triggers feedback point, can represent that user need to carry out information feedback to the product of current page. Information feedback device connectsReceive that user triggers after the signal of feedback point, trigger the event of the product of current page being carried out to information feedback.
Described information feedback device can lock current display page. Conventionally on the product page, also may comprise and jump to other pagesThe link of face, after locking current display page, does not jump to other pages by guarantee.
S103: receive the feedback scope that user sets, on the display page of locking, determine feedback characteristic according to described feedback scope,Show the feedback page that comprises feedback characteristic, receive the feedback content of user's input at the described feedback page.
Information feedback device can receive the feedback scope of the display page of user's setting. Described feedback scope can be for selectingOn described display page, user need to carry out the product part of information feedback.
Described feedback scope can comprise regular feedback scope or irregular feedback scope.
Described irregular feedback scope can be the manually scope of input of user receiving. Described irregular scope can be withShape, position that user delimit are all identical. For example, the shape that the user who receives manually delimit on a certain position of display pageShape, or user's shape of delimiting on a certain position on display page by input tools such as mouses.
The scope of described rule can be the scope that regular shape forms, and for example regular polygon, circle or oval institute formScope.
The method of determining regular feedback scope can comprise: information, user that reception user chooses the first shape arrange the first shapeThe residing primary importance information at Zhuan center, and user arranges the first size information of the first shape, at described display pageUpper definite described feedback scope. The primary importance information of described reception can be the position data that user inputs, for example horizontal directionThe 200th pixel, the 500th pixel of vertical direction. The primary importance information of described reception can be also that user is at described demonstration pageThe positional information of clicking on face, the positional information that for example user touches on described display page, or user utilizes mouse etc. defeatedEnter the positional information that instrument is clicked on display page.
Receive after the feedback scope of display page of user's setting, the slip signals that can also input according to the user who receives,On described display page, feedback scope is adjusted accordingly, being comprised: the convergent-divergent of described feedback scope and/or movement. For example connectReceive after the signal that user slides on screen, can according to user's slip signals correspondingly mobile described the first shape describedPosition on display page.
Determine after described feedback scope, can determine the content of showing within the scope of the above feedback of described display page, described anti-The content of showing within the scope of feedback can be used as feedback characteristic. Described feedback characteristic can be the form of feedback picture, can be alsoOther can describe the form of the content of showing within the scope of feedback. Described feedback picture can be intercepted out, or, described figureSheet can be highlighted.
Information feedback device can show the feedback page that comprises feedback characteristic, can receive user input at the described feedback pageFeedback content.
The described feedback page can comprise: the display page that comprises feedback characteristic, and on described display page for receiving useThe floating layer of the feedback content of family input plays window.
The described feedback page can be also a new page, and the described new page can comprise: described feedback characteristic, Yi JijieReceive the input frame of user feedback content. A part for for example certain product picture, and the text box of reception user input feedback word.
The feedback content that information feedback device receives, can comprise: word, symbol and/or the picture etc. of user's input. For example,User has discontented to the product part of showing within the scope of feedback, described feedback content can comprise: for explaining the discontented Chinese ChineseThe expression picture of word, punctuation mark and/or anger etc.
Described feedback content can be corresponding one by one with described feedback characteristic. For example, described feedback content can be described anti-for describingThe pluses and minuses of the product part that feedback feature is shown.
S104: reception user completes the signal of feedback content, obtains feedback content.
Information feedback device can receive user completes the signal of feedback content. For example, information feedback device can receive user's pointHit the signal of " completing " button on the described feedback page.
Information feedback device receives after the signal that user completes feedback content, can obtain feedback content.
S105: send the feedback information that comprises described feedback characteristic and described feedback content to server.
Information feedback device can be sent to server by the feedback information that comprises described feedback characteristic and described feedback content, so thatFeedback information recipient can obtain described feedback information.
The feedback characteristic comprising in described feedback information is corresponding with feedback content, can understand intuitively user to feedback characteristic portionDivide the feedback content of feeding back. Described server can be feedback information recipient's server, or user side's server, orThird-party server. Feedback information recipient can obtain the feedback information on described server.
Described information feedback device completes and sends after feedback information, and described method can also comprise: return to described display page. ReturnReturn described display page, can facilitate user to carry out browsing of the page or that other feedback scopes on display page are carried out to information is anti-Feedback.
Give an example to illustrate:
Fig. 2 A is the schematic diagram of a display page in the embodiment of the present application.
As shown in Figure 2 A, this display page comprises a product picture 201, and triggers feedback point 202. Information feedback device connectsReceive that user clicks or touches after the signal of this triggering feedback point, trigger message feedback event, current display page can be lockedFixed.
Information feedback device can receive the feedback scope that user sets. Fig. 2 B determines one of feedback characteristic in the embodiment of the present applicationIndividual schematic diagram. As shown in Figure 2 B, described feedback characteristic is the form of feedback picture. The feedback scope arranging according to user, canOn described display page, can intercept out the picture within the scope of feedback, or highlight within the scope of feedback on described display pagePicture. Picture within the scope of described feedback can be used as feedback picture 203.
Determine after described feedback picture, can show the feedback page, the described feedback page can be a new page, described anti-The feedback page can comprise: feedback picture 203, and the input frame 204 of reception user feedback content. Fig. 2 C is the embodiment of the present applicationA schematic diagram of the middle feedback page. In Fig. 2 C, confirming button 205 can complete the letter of filling in feedback content for receiving userNumber. In described input frame 204, can receive the feedback content of user's input, described feedback content can comprise: word,Symbol and/or picture.
Described information feedback device receives user clicks the signal of confirming button 205, represents that user has completed feedback content.Described information feedback device can obtain the feedback information of protection feedback picture and feedback content. Described information feedback device can be byThe feedback information showing in Fig. 2 C is sent to server, so that feedback information recipient obtains.
In the disclosed information feedback method embodiment of the application, the feedback scope that can set according to user is determined feedback characteristic,In the feedback information of preserving, comprise feedback content and the feedback characteristic corresponding with feedback content, feedack is more directly perceived, rightThe understanding of feedback content is not easy to produce deviation. Meanwhile, user can observe intuitively feedback in the page of filling in feedback contentFeature, and then fill in feedback content, be convenient to the more comprehensive feedback content of user feedback.
Introduce the information feedback device embodiment corresponding with the application's information feedback method embodiment below.
Fig. 3 is the module map of the application's information feedback device embodiment. As shown in Figure 3, described information feedback device can comprise:Display page module 100, feedback point trigger module 200, feedback page module 300, feedback content module 400 and feedback information are sent outSend module 500. Wherein,
Described display page module 100, can be for showing the display page that comprises feedback point.
Described feedback point trigger module 200, can trigger the signal of feedback point for receiving user, locking display page module 100In display page.
Described feedback page module 300, can for receive user set feedback scope, according to described feedback scope describedOn the display page that feedback point trigger module 200 locks, determine feedback characteristic, show the feedback page that comprises feedback characteristic, in instituteState the feedback content that the feedback page receives user's input.
Described feedback content module 400, can complete the signal of filling in feedback content for receiving user, obtains feedback content.
Described feedback information sending module 500, can be for sending the feedback letter that comprises described feedback characteristic and described feedback contentCease to server.
Fig. 4 is the schematic diagram that feeds back page module in the application's information feedback device embodiment. As shown in Figure 4, the described feedback pageModule 300, can comprise: feedback scope receiver module 301, feedback characteristic determination module 302, feedback page display module 303With feedback content receiver module 304. Wherein,
Described feedback scope receiver module 301, the feedback scope of the display page that can set for reception user.
Described feedback characteristic determination module 302, can, for according to the feedback scope of feedback scope receiver module 301, determine and showFeedback characteristic on the page.
Described feedback page display module 303, can be for showing the feedback page that comprises described feedback characteristic.
Described feedback content receiver module 304, the feedback content that can input on the described feedback page for receiving user.
The disclosed information feedback device embodiment of the application is corresponding with the application's information feedback method embodiment, can realize this ShenPlease embodiment of the method, reach the technique effect of the application's embodiment of the method.
In the nineties in 20th century, can clearly distinguish for the improvement of a technology is that improvement on hardware is (for example,, to twoThe improvement of the circuit structures such as utmost point pipe, transistor, switch) or software on improvement (for the improvement of method flow). But,Along with the development of technology, the improvement of current a lot of method flows can be considered as the direct improvement of hardware circuit. DesignPersonnel nearly all obtain corresponding hardware circuit by improved method flow is programmed in hardware circuit. Therefore, noThe improvement of a talkative method flow just can not realize by hardware entities module. For example, PLD(ProgrammableLogicDevice, PLD) (for example field programmable gate array (FieldProgrammableGateArray, FPGA)) be exactly so a kind of integrated circuit, its logic function is determined device programming by user. By designerMember voluntarily programming comes a digital display circuit " integrated " on a slice PLD, and does not need chip maker to design and to makeMake special IC chip 2. And, nowadays, replacing and manually make IC chip, this programming also changes mostlyRealize software compiler phase used when it is write with program development with " logic compiler (logiccompiler) " softwareSimilar, and to compile before source code also handy specific programming language write, this is referred to as hardware description language(HardwareDescriptionLanguage, HDL), and HDL also not only has one, but have many kinds, as ABEL(AdvancedBooleanExpressionLanguage)、AHDL(AlteraHardwareDescriptionLanguage)、Confluence、CUPL(CornellUniversityProgrammingLanguage)、HDCal、JHDL(JavaHardwareDescriptionLanguage)、Lava、Lola、MyHDL、PALASM、RHDL(RubyHardwareDescriptionThat Language) etc., the most generally use at present is VHDL (Very-High-SpeedIntegratedCircuitHardwareAnd Verilog2 DescriptionLanguage). Those skilled in the art also should be clear, only need to be by method flow with above-mentionedSeveral hardware description languages are slightly made programming in logic and are programmed in integrated circuit, just can be easy to accomplished this logical method streamThe hardware circuit of journey.
Controller can be realized by any suitable mode, for example, controller can take for example microprocessor or processor andThe computer-readable medium of the computer readable program code (for example software or firmware) that storage can be carried out by this (micro-) processor,Gate, switch, special IC (ApplicationSpecificIntegratedCircuit, ASIC), FPGAThe form of controller and embedding microcontroller, the example of controller includes but not limited to following microcontroller: ARC625D, AtmelAT91SAM, MicrochipPIC18F26K20 and SiliconeLabsC8051F320, Memory Controller can also quiltBe embodied as a part for the control logic of memory.
Those skilled in the art also know, except realizing controller in pure computer readable program code mode, completely canMake controller with gate, switch, special IC, FPGA control by method step being carried out to programming in logicThe form of device processed and embedding microcontroller etc. realizes identical function. Therefore sort controller can be considered to a kind of Hardware SubdivisionPart, and also can be considered as the structure in hardware component to the device for realizing various functions comprising in it. Or even, canNot only can being the software module of implementation method but also can be the knot in hardware component by being considered as for the device of realizing various functionsStructure.
System, device, module or unit that above-described embodiment is illustrated, specifically can be realized by computer chip or entity, orRealized by the product with certain function.
For convenience of description, while describing above device, being divided into various unit with function describes respectively. Certainly, implementing the applicationIn time, can realize the function of each unit in same or multiple software and/or hardware.
As seen through the above description of the embodiments, those skilled in the art can be well understood to the application can be by softThe mode that part adds essential general hardware platform realizes. Based on such understanding, the application's technical scheme in essence in other wordsThe part that prior art is contributed can embody with the form of software product, and in a typical configuration, calculating is establishedStandby one or more processors (CPU), input/output interface, network interface and the internal memory of comprising. This computer software product canComprise that some instructions are in order to hold a computer equipment (can be personal computer, server, or the network equipment etc.)Method described in some part of each embodiment of row the application or embodiment. This computer software product can be stored in internal memoryIn, internal memory may comprise the volatile memory in computer-readable medium, random access memory (RAM) and/or non-volatileThe forms such as property internal memory, as read-only storage (ROM) or flash memory (flashRAM). Internal memory is the example of computer-readable medium. MeterCalculation machine computer-readable recording medium comprises that permanent and impermanency, removable and non-removable media can be realized by any method or technologyInformation storage. Information can be module or other data of computer-readable instruction, data structure, program. The storage of computerThe example of medium includes, but are not limited to phase transition internal memory (PRAM), static RAM (SRAM), dynamic randon accessThe random access memory (RAM) of memory (DRAM), other types, read-only storage (ROM), electrically erasableRead-only storage (EEPROM), fast flash memory bank or other memory techniques, read-only optical disc read-only storage (CD-ROM), numeralMultifunctional optical disk (DVD) or other optical storage, magnetic cassette tape, the storage of tape magnetic rigid disk or other magnetic storage apparatus or appointWhat his non-transmission medium, can be used for the information that storage can be accessed by computing equipment. According to defining herein, computer canRead medium and do not comprise of short duration computer readable media (transitorymedia), as data-signal and the carrier wave of modulation.
Each embodiment in this description all adopts the mode of going forward one by one to describe, and between each embodiment, identical similar part is mutualReferring to, what each embodiment stressed is and the difference of other embodiment. Especially, for system embodiment andSpeech, because it is substantially similar in appearance to embodiment of the method, so description is fairly simple, relevant part is referring to the part of embodiment of the methodIllustrate.
The application can be used in numerous general or special purpose computing system environments or configuration. For example: personal computer, serverComputer, handheld device or portable set, laptop device, multicomputer system, the system based on microprocessor, top setBox, programmable consumer-elcetronics devices, network PC, minicom, mainframe computer, comprise above any system or equipmentDCE etc.
The application can describe in the general context of computer executable instructions, for example program module.Usually, program module comprise the routine, program, object, assembly carrying out particular task or realize particular abstract data type,Data structure etc. Also can in DCE, put into practice the application, in these DCEs, by passing throughCommunication network and the teleprocessing equipment that is connected are executed the task. In DCE, program module can be positioned at bagDraw together memory device in interior local and remote computer-readable storage medium.
Although described the application by embodiment, those of ordinary skill in the art know, the application have many distortion and variation andDo not depart from the application's spirit, wish that appended claim comprises these distortion and variation and the spirit that do not depart from the application.

Claims (17)

1. an information feedback method, is characterized in that, comprising:
Show the display page that comprises feedback point;
Trigger the signal of feedback point according to the user who receives, locking current display page;
Receive the feedback scope of the display page of user's setting, on the display page of locking, determine feedback according to described feedback scopeFeature, shows the feedback page that comprises described feedback characteristic, receives the feedback content of user's input at the described feedback page;
Receive user and complete the signal of filling in feedback content, obtain feedback content;
The feedback information that transmission comprises described feedback characteristic and described feedback content is to server.
2. a kind of information feedback method as claimed in claim 1, is characterized in that, the display page that reception user setsAfter feedback scope, also comprise:
Receive the slip signals of user input, according to the slip signals of the user's input receiving, on described display page to insteadFeedback scope is adjusted accordingly;
Correspondingly, determine feedback characteristic according to the feedback scope after described adjustment.
3. a kind of information feedback method as claimed in claim 2, is characterized in that, on described display page to feedback modelEnclose accordingly and adjust, comprise at least one in following:
On described display page, described feedback scope is carried out to convergent-divergent;
On described display page, described feedback scope is moved.
4. a kind of information feedback method as claimed in claim 1, is characterized in that, described feedback scope comprises: ruleFeedback scope or irregular feedback scope.
5. a kind of information feedback method as claimed in claim 4, is characterized in that, described irregular feedback scope comprises:The user who receives is the scope of input manually.
6. a kind of information feedback method as claimed in claim 4, is characterized in that, the feedback scope of described rule comprises:The residing primary importance in center of the first shape that user chooses, the first shape that user arranges and the first shape that user arrangesFirst size.
7. a kind of information feedback method as claimed in claim 6, is characterized in that, the primary importance packets of information of described receptionDraw together: the position data of user's input, or, the positional information that user clicks on described display page.
8. a kind of information feedback method as claimed in claim 7, is characterized in that, user clicks on described display pagePositional information, comprising: the positional information that user touches on described display page, or, user utilize input tool showThe positional information of clicking on the page.
9. a kind of information feedback method as claimed in claim 6, is characterized in that, described the first shape comprises: polygon,Circular or oval.
10. a kind of information feedback method as claimed in claim 1, is characterized in that, described demonstration comprises the anti-of feedback characteristicThe feedback page, comprising:
Show the display page that comprises described feedback characteristic, and on described display page for receiving in the feedback of user inputThe floating layer holding plays window;
Or,
Show the new page, the described new page comprises: described feedback characteristic, and the input frame of reception user feedback content.
11. a kind of information feedback methods as claimed in claim 1, is characterized in that, described feedback content comprises in followingAt least one: word, symbol, the picture of user's input.
12. a kind of information feedback methods as claimed in claim 1, is characterized in that, send described feedback information to serverIn step, described server is feedback information recipient's server, or, user side's server, or, third-party serviceDevice.
13. a kind of information feedback methods as claimed in claim 1, is characterized in that, are sending described feedback information to serviceAfter device step, described method also comprises: return to described display page.
14. a kind of information feedback methods as described in any one in claim 1-13, is characterized in that described feedback characteristicFor the content that represents to show within the scope of described feedback, comprise feedback picture.
15. 1 kinds of information feedback devices, is characterized in that, comprising: display page module, feedback point trigger module, feedback pageFace mould piece, feedback information module and feedback information sending module; Wherein,
Described display page module, for showing the display page that comprises feedback point;
Described feedback point trigger module, triggers the signal of feedback point for receiving user, the demonstration page in locking display page moduleFace;
Described feedback page module, the feedback scope of setting for receiving user, taps in described feedback according to described feedback scopeSend out on the display page of module locking and determine feedback characteristic, show the feedback page that comprises feedback characteristic, connect at the described feedback pageReceive the feedback content of user's input;
Described feedback information module, completes for receiving user the signal of filling in feedback content, obtains feedback content;
Described feedback information sending module, for sending the feedback information that comprises described feedback characteristic and described feedback content to serviceDevice.
16. a kind of information feedback devices as claimed in claim 15, is characterized in that, described feedback page module, comprising:Feedback scope receiver module, feedback characteristic determination module, feedback page display module and feedback content receiver module; Wherein,
Described feedback scope receiver module, the feedback scope of display page of setting for receiving user;
Described feedback characteristic determination module, for according to the feedback scope of feedback scope receiver module, determines on described display pageFeedback characteristic;
Described feedback page display module, for showing the feedback page that comprises described feedback characteristic;
Described feedback content receiver module, the feedback content of inputting on the described feedback page for receiving user.
17. 1 kinds of information feedback devices, is characterized in that, comprising:
Display, for showing the display page that comprises feedback point, or shows the feedback page that comprises feedback characteristic;
And,
Processor, triggers the signal of feedback point on described display for receiving user, the display page on locking display; ConnectReceive the feedback scope that user sets on described display, determine feedback characteristic according to described feedback scope; Comprising feedback characteristicThe feedback page receive the feedback content of user input, receive user and complete the signal of filling in feedback content, obtain feedback content;The feedback information that transmission comprises described feedback characteristic and described feedback content is to server.
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CN112035729A (en) * 2020-08-28 2020-12-04 中国建设银行股份有限公司 Wrong account processing method, device, equipment and medium

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