CN105512921A - Smart urban communication management system based on online and offline aggregation services - Google Patents
Smart urban communication management system based on online and offline aggregation services Download PDFInfo
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Abstract
The invention discloses a smart urban communication management system based on online and offline aggregation services. The system comprises an online service platform system, a terminal system and a background management system, wherein the online service platform system, the terminal system and the background management system are mutually connected. The online service platform system includes a server, an identity recognition system, a positioning system, an interactive system, a service system, wherein the identity recognition system, the positioning system, the interactive system, and the service system are connected with the server mutually; and the service system includes an electronic commerce system, an on-line property service system, and a convenient service system. The terminal system includes a resident side, a merchant side, a property side, and a convenience service side, wherein the sides carry out data exchange by the server. The invention aims at providing a mart urban communication management system based on online and offline aggregation services. Therefore, multi-directional consulting information and an online and offline purchasing platform can be provided for residents in the community; a high-efficiency and convenient marking platform can be provided for merchants; a considerate service platform can be provided for the property department of the cell. And thus an integrated online offline smart home circle can be formed in a community living range.
Description
Technical field
The present invention relates to technical field of electronic commerce, specifically refer to a kind of smart city community management system of lower aggregated service of reaching the standard grade based on line.
Background technology
Mostly existing e-commerce system is the Remote Transaction platform for enterprise or individual, from user perspective, after both parties' e-commerce platform on line reaches purchasing contract on the one hand, the buyer postpones the entity products that several days just can receive purchase usually, wait for that harvest time is longer, net purchase efficiency is lower; On the other hand, the video that the understanding of the buyer to interested product is only limitted to the word about product that the seller provides, picture or edits, buyer's purchase experiences is poor; In addition, community resident need regularly pay property fees, charges for water and electricity, gas charge etc., usually needs to pay the fees to the queuing of different payments point in the different time periods, wastes time and energy.
For making resident's residence at home, near-end transaction platform by ecommerce just can accurately obtain fast purchase product, inquire about and pay property correlative charges at any time, need for the resident in community, propose a kind of smart city community management system of lower aggregated service of reaching the standard grade based on line, serve more easily for community resident provides.
Summary of the invention
The object of the invention is to for the deficiencies in the prior art, a kind of smart city community management system of lower aggregated service of reaching the standard grade based on line is provided.
The object of the invention is to be achieved through the following technical solutions: a kind of smart city community management system of lower aggregated service of reaching the standard grade based on line, comprises interconnective online service plateform system, terminal system and background management system; Described online service plateform system comprises server and by the interconnective identification system of server, positioning system, interaction systems, service system; Described service system comprises e-commerce system, online service for infrastructure system, handy service for the people system; Described terminal system comprises carries out resident's end of exchanges data, businessman's end, property end, handy service for the people end by server; Described resident's end, by identification system log-in service system obtaining information, by positioning system filter information, can carry out interaction with other-end system by interaction systems; Described resident's end is connected with e-commerce system, online service for infrastructure system, handy service for the people system respectively; Described businessman end is connected with e-commerce system and carries out Data Update and maintenance; Described property end is connected with online service for infrastructure system and carries out Data Update and maintenance; Described handy service for the people end is connected with handy service for the people system and carries out Data Update and maintenance; Described server, comprises data processing module, for the reception to data all in its coverage, storage and transmission; Described identification system, comprise user log-in block, user registration module, user right module, encrypting module, for identifying the identity identification informations such as its IP address of terminating machine of access services device, account and password, and carry out point class authority and the encryption of default item according to identity identification information.Described positioning system, for gathering its locating information of terminating machine of access services device; Described interaction systems, comprises teletext module, picture transfer module, phone module, voice transfer module, video transmission module, connects for the interactive data between terminating machine; Described e-commerce system, carries out self-help shopping for resident's end subscriber, also manages for the online retail shop of businessman's end subscriber to oneself; Described online service for infrastructure system, carries out property relevant information for resident's end subscriber and carries out inquiring about or paying the fees, also manage for the information of property end subscriber to oneself; Described handy service for the people system, comprises friendly link module, online payment module and acts on behalf service reservation module.
On customer access line, the method for service platform system is as follows:
S01: user, by service platform system on terminating machine access line, enters user and logs in or register interface;
S001: registered users, inputs registered username and password to login module;
S002: non-registered users, after filling registration information, imports user log-in block by user registration module by log-on message;
S003: non-registered users, directly skips user and logs in or register interface;
S02: server is undertaken checking by identification system and the information formerly stored by the IP address of user log-in block reading terminals machine, account and encrypted message and judged its identity that this account is corresponding;
S03: by user right module according to the open different rights of different identity:
S031: in community, resident's end subscriber is awarded resident and holds corresponding authority;
S032: businessman's end subscriber of operator website is awarded businessman and holds corresponding authority;
S033: provide the supplier of convenience service information to be awarded the corresponding authority of handy service for the people end;
S04: each terminal is enjoyed corresponding authority and maintained secrecy and arranges;
S05: after terminal system is authorized, can conduct interviews to service system and enter authorization module operates;
S051: described resident's end can connect e-commerce system, edits personal information, browses corresponding information and carries out self-help shopping and marking evaluation etc.;
S052: described resident end can service for infrastructure system in connection network, reads press release, consults property cost and pay situation and self-help charging etc.;
S053: described resident's end can connect handy service for the people system, searches for daily required information.Described businessman end can connect e-commerce system, manages, replies online consultation message etc. to shop on net;
S054: described handy service for the people end can connect handy service for the people system, it is carried out to the management such as Data Update.
Described positioning system, is positioned by GPS.
Described interaction systems is applied to each terminating machine of terminal system and is connected by the platform of service system.Described interaction systems can transmit Word message, pictorial information, audio-frequency information or video information; In O2O e-commerce system, businessman's end subscriber carries out multi-faceted description introduction to shop or product by interaction systems word, picture, audio frequency, video or its combination and is illustrated in the page of shop; After resident's end subscriber enters shop, can better understand product attribute or store information; So that better understand product attribute, bring better purchase experiences to resident's end subscriber.
Described service system, provides multiple access port to provide service platform more easily for resident's end subscriber.Described e-commerce system provides near-end e-commerce platform, and adopt O2O business model, its trade area is centered by the community of resident's end subscriber place, and from the close-by examples to those far off to external radiation, regional extent divides by community, community, district, city-level.O2O, full name OnlineToOffline, the line that is otherwise known as is reached the standard grade lower ecommerce, namely the consumer on line is taken in the shop of reality and goes, the information pushing in shop under line to Internet user: user's commodity, service under pay lines on line, then go down to enjoy service to line.
Described handy service for the people system, by third party's access port, provides the relevant information involved by resident's daily life, resident's end subscriber is stayed indoors and also can enjoy more how intimate service.
Described e-commerce system comprises member management module, order management module, Business Information module, product introduction module further; Described businessman end is managed the sequence information in e-commerce system, virtual membership information, store information, sales promotion information by businessman's Back Administration Module; Described businessman end and resident's end carry out interactive information transmission by customer service module; Described member management module, for the management of businessman to membership information, virtual information of member card; Described order management module, inquires about order for resident's end subscriber or businessman's end subscriber, process, adds up and settles accounts; Described Business Information module, provides retail shop's introduction, sales promotion information, notice information etc. for businessman's end subscriber, also obtains retail shop's introduction, sales promotion information, notice information etc. for resident's end subscriber; Described product introduction module is used for businessman provides the information such as merchant store, product introduction in the online form with word, picture, video or its combination in any, also obtains the information such as merchant store, product introduction for resident's end subscriber; Described shopping customer service module, for exchanging with the form of word, picture or its combination in any by interaction systems between businessman's end subscriber with resident's end subscriber; Described evaluation sharing module, carries out marking comment to businessman after completing purchase or share for resident's end subscriber.
Further, described e-commerce system also comprises 1KM cloud life range module;
Described 1KM cloud life range module is by positioning system, and to centered by the movable community of resident's end subscriber, 1KM is that the businessman's resource in radius is entered to integrate;
It is fast that described 1KM cloud life range module comprises classified search module, range search module, classification ranking module and promotion mould
Described classified search module, for pressing nature of business classification by all businessmans in 1KM cloud life range;
Described range search module, for arranging the businessman in 1KM cloud life range near to order far away by air line distance;
Described classification ranking module, for sequentially arranging the businessman in 1KM cloud life range from high in the end according to classification comment marking;
Described promotion module, for arranging the businessman in 1KM cloud life range near to order far away according to sales promotion on-line time.
Described visitor end has two class crowds, and a class is the user do not logged in, and another kind of is login user.Visitor's end subscriber browses other community's spaces of a whole page, and system shows the relevant information matched with the community manually selected automatically, and visitor's end subscriber can be browsed access e-commerce system and carry out the operation that places an order; The relevant information of handy service for the people system can be browsed.
The present invention compared with prior art, has the following advantages and beneficial effect:
(1) the present invention is based on cloud service, for system cloud gray model provides exchange service platform more fast.
(2) the present invention is by arranging the multiple systems in service system, within the scope of community's life for community resident provide multi-faceted information and line to reach the standard grade under shopping platform, efficient marketing platform is easily provided for businessman, for residential property provides intimate quality service platform, forms community's life's scope interior lines and to reach the standard grade the wisdom life range of lower integration.
(3) the present invention is by setting up interactive module, provides businessman to hold the mode of better exhibiting product, and then provides resident's end subscriber more joyful purchase experiences when doing shopping, and realizes line and to reach the standard grade the shopping way of lower integration.
Embodiment
Below in conjunction with embodiment, the present invention is described in further detail, but embodiments of the present invention are not limited thereto.
Embodiment 1
The present embodiment, the smart city community management system of a kind of lower aggregated service of reaching the standard grade based on line disclosed by the invention, comprises interconnective online service plateform system, terminal system and background management system; Described online service plateform system comprises server and by the interconnective identification system of server, positioning system, interaction systems, service system; Described service system comprises e-commerce system, online service for infrastructure system, handy service for the people system; Described terminal system comprises carries out resident's end of exchanges data, businessman's end, property end, handy service for the people end by Cloud Server; Described resident's end, by identification system log-in service system obtaining information, by positioning system filter information, can carry out interaction with other-end system by interaction systems; Described resident's end is connected with e-commerce system, online service for infrastructure system, handy service for the people system respectively; Described businessman end is connected with e-commerce system and carries out Data Update and maintenance; Described property end is connected with online service for infrastructure system and carries out Data Update and maintenance; Described handy service for the people end is connected with handy service for the people system and carries out Data Update and maintenance; Described server, comprises data processing module, for the reception to data all in its coverage, storage and transmission; Described identification system, comprise user log-in block, user registration module, user right module, encrypting module, for identifying the identity identification informations such as access its IP address of terminating machine of Cloud Server, account and password, and carry out point class authority according to identity identification information and default item is encrypted.Described positioning system, for gathering its locating information of terminating machine of access Cloud Server; Described interaction systems, comprises teletext module, picture transfer module, phone module, voice transfer module, video transmission module, connects for the interactive data between terminating machine; Described e-commerce system, carries out self-help shopping for resident's end subscriber by its webpage of access, also manages for the online retail shop of businessman's end subscriber to oneself; Described online service for infrastructure system, carries out property relevant information for resident's end subscriber by its webpage of access and carries out inquiring about or paying the fees, also manage for the network information of property end subscriber to oneself; Described handy service for the people system, comprises friendly link module, online payment module and acts on behalf service reservation module.The present invention is applied to cloud service platform, and described server is connected with each terminal by network, stores the data message of all access service platforms in this Cloud Server.
On customer access line, the method for service platform system is as follows:
S01: user, by service platform system on terminating machine access line, enters user and logs in or register interface;
S001: registered users, inputs registered username and password to login module;
S002: non-registered users, after filling registration information, imports user log-in block by user registration module by log-on message;
S003: non-registered users, directly skips user and logs in or register interface;
S02: described Cloud Server is undertaken checking by identification system and the information formerly stored by the IP address of user log-in block reading terminals machine, account and encrypted message and judged its identity that this account is corresponding;
S03: by user right module according to the open different rights of different identity:
S031: in community, resident's end subscriber is awarded resident and holds corresponding authority;
S032: businessman's end subscriber of operator website is awarded businessman and holds corresponding authority;
S033: provide the supplier of convenience service information to be awarded the corresponding authority of handy service for the people end;
S04: each terminal is enjoyed corresponding authority and maintained secrecy and arranges;
S05: after terminal system is authorized, can conduct interviews to service system and enter authorization module operates;
S051: described resident's end can connect e-commerce system, edits personal information, browses corresponding information and carries out self-help shopping and marking evaluation etc.;
S052: described resident end can service for infrastructure system in connection network, reads press release, consults property cost and pay situation and self-help charging etc.;
S053: described resident's end can connect handy service for the people system, searches for daily required information.Described businessman end can connect e-commerce system, manages, replies online consultation message etc. to shop on net;
S054: described handy service for the people end can connect handy service for the people system, it is carried out to the management such as Data Update.Described positioning system, is positioned by GPS.
Described interaction systems is applied to each terminating machine of terminal system and is connected by the platform of service system.Described interaction systems can transmit Word message, pictorial information, audio-frequency information or video information; In O2O e-commerce system, businessman's end subscriber carries out multi-faceted description introduction to shop or product by interaction systems word, picture, audio frequency, video or its combination and is illustrated in the page of shop; After resident's end subscriber enters shop, can better understand product attribute or store information; So that better understand product attribute, bring better purchase experiences to resident's end subscriber.
Described service system, provides multiple access port to provide service platform more easily for resident's end subscriber.Described e-commerce system provides near-end e-commerce platform, and adopt O2O business model, its trade area is centered by the community of resident's end subscriber place, and from the close-by examples to those far off to external radiation, regional extent divides by community, community, district, city-level.O2O, full name OnlineToOffline, the line that is otherwise known as is reached the standard grade lower ecommerce, namely the consumer on line is taken in the shop of reality and goes, the information pushing in shop under line to Internet user: user's commodity, service under pay lines on line, then go down to enjoy service to line.
Described handy service for the people system, by third party's access port, provides the relevant information involved by resident's daily life, resident's end subscriber is stayed indoors and also can enjoy more how intimate service.
Embodiment 2
Further, described e-commerce system comprises member management module, order management module, Business Information module, product introduction module; Described businessman end is managed the sequence information in e-commerce system, virtual membership information, store information, sales promotion information by businessman's Back Administration Module; Described businessman end and resident's end carry out interactive information transmission by customer service module; Described member management module, for the management of businessman to membership information, virtual information of member card; Described order management module, inquires about order for resident's end subscriber or businessman's end subscriber, process, adds up and settles accounts; Described Business Information module, provides retail shop's introduction, sales promotion information, notice information etc. for businessman's end subscriber, also obtains retail shop's introduction, sales promotion information, notice information etc. for resident's end subscriber; Described product introduction module is used for businessman provides the information such as merchant store, product introduction in the online form with word, picture, video or its combination in any, also obtains the information such as merchant store, product introduction for resident's end subscriber; Described shopping customer service module, for exchanging with the form of word, picture or its combination in any by interaction systems between businessman's end subscriber with resident's end subscriber; Described evaluation sharing module, carries out marking comment to businessman after completing purchase or share for resident's end subscriber.
Further, described e-commerce system also comprises 1KM cloud life range module;
Described 1KM cloud life range module is by positioning system, and to centered by the movable community of resident's end subscriber, 1KM is that the businessman's resource in radius is entered to integrate;
It is fast that described 1KM cloud life range module comprises classified search module, range search module, classification ranking module and promotion mould
Described classified search module, for pressing nature of business classification by all businessmans in 1KM cloud life range;
Described range search module, for arranging the businessman in 1KM cloud life range near to order far away by air line distance;
Described classification ranking module, for sequentially arranging the businessman in 1KM cloud life range from high in the end according to classification comment marking;
Described promotion module, for arranging the businessman in 1KM cloud life range near to order far away according to sales promotion on-line time.
Embodiment 3
Described visitor end has two class crowds, and a class is the user do not logged in, and another kind of is login user.Visitor's end subscriber browses other community's spaces of a whole page, and system shows the relevant information matched with the community manually selected automatically, and visitor's end subscriber can be browsed access e-commerce system and carry out the operation that places an order; The relevant information of handy service for the people system can be browsed.
The above is only preferred embodiment of the present invention, and not do any pro forma restriction to the present invention, every any simple modification, equivalent variations done above embodiment according to technical spirit of the present invention, all falls within protection scope of the present invention.
Claims (8)
1. a smart city community management system for lower aggregated service of reaching the standard grade based on line, is characterized in that, comprise interconnective online service plateform system, terminal system and background management system; Described online service plateform system comprises server and by the interconnective identification system of server, positioning system, interaction systems and service system; Described service system comprises e-commerce system, online service for infrastructure system and handy service for the people system; Described terminal system comprises carries out resident's end of exchanges data, businessman's end, property end and handy service for the people end by server; Described resident's end; Described resident's end is connected with e-commerce system, online service for infrastructure system and handy service for the people system respectively, resident's end is by identification system log-in service system obtaining information, by positioning system filter information, carry out interaction by interaction systems and other-end system; Described businessman end is connected with e-commerce system, carries out Data Update and maintenance; Described property end is connected with online service for infrastructure system, carries out Data Update and maintenance; Described handy service for the people end is connected with handy service for the people system, carries out Data Update and maintenance;
Described server, comprises data processing module, for the reception to data all in its coverage, storage and transmission;
Described identification system, comprise user log-in block, user registration module, user right module and encrypting module, for identifying the identity identification informations such as the IP address of terminating machine of access Cloud Server, account and password, and carry out point class authority according to identity identification information and default item is encrypted;
Described positioning system, for gathering the locating information of the terminating machine of access Cloud Server;
Described interaction systems, comprises teletext module, picture transfer module, phone module, voice transfer module and video transmission module, connects for the interactive data between terminating machine;
Described e-commerce system, carries out self-help shopping for resident's end subscriber and evaluates, and also manages the online retail shop of oneself for businessman's end;
Described online service for infrastructure system, carries out inquiry or the payment of property relevant information for resident's end subscriber, also manage for the network information of property end to oneself;
Described handy service for the people system, comprises friendly link module, online payment module and acts on behalf service reservation module.
2. the smart city community management system of a kind of lower aggregated service of reaching the standard grade based on line according to claim 1, it is characterized in that, described e-commerce system comprises member management module, order management module, Business Information module, product introduction module, shopping customer service module and evaluates sharing module; Described businessman end is managed the sequence information in e-commerce system, virtual membership information, store information and sales promotion information by businessman's Back Administration Module; Described businessman end subscriber and resident's end subscriber carry out interactive information transmission by shopping customer service module;
Described member management module, for the management of businessman's end subscriber to membership information and virtual information of member card;
Described order management module, inquires about order for resident's end subscriber or businessman's end subscriber, process, adds up and settles accounts;
Described Business Information module, provides retail shop's introduction, sales promotion information, notice information etc. for businessman's end subscriber, also obtains retail shop's introduction, sales promotion information, notice information etc. for resident;
Described product introduction module, provides the information such as merchant store, product introduction for businessman's end subscriber in the online form with word, picture, video or its combination in any, also obtains the information such as merchant store, product introduction for resident's end subscriber;
Described shopping customer service module, for exchanging with the form of word, picture, phone, voice, video or its combination in any by interaction systems between businessman's end subscriber with resident's end subscriber;
Described evaluation sharing module, carries out marking comment to businessman after completing purchase or share for resident's end subscriber.
3. the smart city community management system of a kind of lower aggregated service of reaching the standard grade based on line according to claim 2, it is characterized in that, described e-commerce system also comprises 1KM life range module; Described 1KM life range module is by positioning system to centered by the movable community of resident's end subscriber, and 1KM is that the businessman's resource in radius is integrated; Described 1KM life range module comprises classified search module, range search module, classification ranking module and promotion module;
Described classified search module, for pressing nature of business classification by all businessmans in 1KM cloud life range;
Described range search module, for arranging the businessman in 1KM cloud life range near to order far away by air line distance;
Described classification ranking module, for arranging the businessman in 1KM cloud life range in descending order according to classification comment marking;
Described promotion module, for arranging the businessman in 1KM cloud life range near to order far away according to sales promotion on-line time.
4. the smart city community management system of a kind of lower aggregated service of reaching the standard grade based on line according to claim 1, is characterized in that,
Described online service for infrastructure system comprises property bulletin module, property payment module, property repair module, complains suggestion module, community journalism module, value-added service module and property customer service module;
Described property bulletin module, issues bulletin for property to resident's end subscriber, also obtains notice information for resident's end subscriber;
Described property payment module, takes over prompting and payment state for the property fees of property announcement in units of family, water rate, the electricity charge, combustion gas expense, also pays relevant property cost or inquiry payment record for resident's end subscriber;
Described community journalism module, upgrades hot news information on the same day for property, also obtains Domestic News for resident's end subscriber;
Described property customer service module, for exchanging with the form of word, picture, phone, voice, video or its combination in any by interaction systems between property with resident's end subscriber.
5. the smart city community management system of a kind of lower aggregated service of reaching the standard grade based on line according to claim 1, it is characterized in that, described handy service for the people system is used for resident's end subscriber and obtains weather forecast, real-time road, peccancy information inquire, the online consulting such as business hall and up-to-date movie news.
6. the smart city community management system of a kind of lower aggregated service of reaching the standard grade based on line according to claim 1, it is characterized in that, described service system also comprises residential communities system;
Described residential communities system comprises resident information administration module, exchanges group's module; Described resident information administration module, for the management of resident to information such as oneself account, password, addresses.
7. the smart city community management system of a kind of lower aggregated service of reaching the standard grade based on line according to claim 6, it is characterized in that, described residential communities system also carries out interactive data exchange by interaction systems.
8. the smart city community management system of a kind of lower aggregated service of reaching the standard grade based on line according to claim 1, is characterized in that, described terminal system also comprises visitor's end; Described visitor's end is limited its function by user right module.
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| CN201510829302.4A CN105512921A (en) | 2015-11-25 | 2015-11-25 | Smart urban communication management system based on online and offline aggregation services |
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| CN106557594A (en) * | 2016-12-06 | 2017-04-05 | 程在舒 | Urban life cell information building method and realize system |
| CN106844699A (en) * | 2017-01-26 | 2017-06-13 | 成都市亚丁胡杨科技股份有限公司 | A kind of authorization method of the service employee of intelligent Community |
| CN106937153A (en) * | 2017-03-09 | 2017-07-07 | 山东浪潮商用***有限公司 | A kind of local information service system based on Set Top Box |
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| CN107134011A (en) * | 2017-05-02 | 2017-09-05 | 湖北历拓网络科技有限公司 | A kind of smart city system based on virtual reality |
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| CN109685628A (en) * | 2018-12-27 | 2019-04-26 | 北京百佑科技有限公司 | Information sharing apparatus and system |
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| CN107835121B (en) * | 2017-11-08 | 2021-04-06 | 潍坊大川置业有限公司 | Property line offline and online service platform based on WeChat public number and implementation method thereof |
| CN107947928B (en) * | 2017-12-21 | 2020-09-18 | 武汉深捷科技股份有限公司 | Intelligent community management method and system based on Internet of things |
| CN107947928A (en) * | 2017-12-21 | 2018-04-20 | 武汉深捷科技股份有限公司 | Intelligence community management method and system based on Internet of Things |
| CN108200133A (en) * | 2017-12-25 | 2018-06-22 | 山东鸣迅智能科技有限公司 | A kind of intelligence community operation management system |
| CN108710467A (en) * | 2018-04-09 | 2018-10-26 | 上海宽带技术及应用工程研究中心 | A kind of intelligence community management method and management system |
| CN109034407A (en) * | 2018-06-29 | 2018-12-18 | 福州市守安网络科技有限公司 | Community service system |
| CN109345347A (en) * | 2018-09-27 | 2019-02-15 | 珠海比邻客电子商务有限公司 | Intelligence community platform is applied alone under a kind of voice |
| CN111369401A (en) * | 2018-12-25 | 2020-07-03 | 湖北师范大学 | Smart city management system based on cloud platform |
| CN109685628A (en) * | 2018-12-27 | 2019-04-26 | 北京百佑科技有限公司 | Information sharing apparatus and system |
| CN110362626A (en) * | 2019-06-13 | 2019-10-22 | 中电万维信息技术有限责任公司 | One kind being based on the convenience-for-people inquiry system of block chain network and application method |
| CN110415457A (en) * | 2019-07-31 | 2019-11-05 | 成都好邻盟科技有限责任公司 | A kind of transmitting-receiving intelligent sharing cabinet lattice cabinet and information sharing application method |
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