CN105447682A - Government affair management system - Google Patents
Government affair management system Download PDFInfo
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- CN105447682A CN105447682A CN201510822083.7A CN201510822083A CN105447682A CN 105447682 A CN105447682 A CN 105447682A CN 201510822083 A CN201510822083 A CN 201510822083A CN 105447682 A CN105447682 A CN 105447682A
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- 238000013500 data storage Methods 0.000 claims abstract description 23
- 238000007726 management method Methods 0.000 claims abstract description 23
- 238000000034 method Methods 0.000 claims description 25
- 230000009286 beneficial effect Effects 0.000 description 9
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- 238000005352 clarification Methods 0.000 description 2
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/26—Government or public services
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Abstract
The invention discloses a government affair management system, and the system comprises an Internet system, an electronic government affair platform, a background service module, a communication interface module, and a data storage system. The communication interface module is used for connecting an Internet system and the electronic government affair platform, and facilitates the communication between the Internet system and the electronic government affair platform. The Internet system is used by a user to remotely visit the electronic government affair platform. The electronic government affair platform is used by the user for processing government affair items. The data storage system is used for storing the record of visiting the electronic government affair platform, and enabling the storage data information to be provided for the background service module. The background service module is used for reading data from the data storage system, carries out the processing or replying of the read data, and enabling the data after processing or replying to be written into a storage space, corresponding to the read data, in the data storage system, thereby bringing convenience to the user for the repeated logging and querying. The system solves problems more conveniently, simply and quickly, and is higher in affair processing efficiency.
Description
Technical field
The present invention relates to affairs management field, particularly a kind of Government Affair Management Systems.
Background technology
E-Government is the behave and the approach that realize e-government, and the previous common people handle thing all needs the government bodies of more than local or counties and cities to handle face to face, when material prepares imperfect, also needs back and forth to hurry back and forth repeatedly, the serious efficiency that have impact on thing and handle.The processing transactions sometimes found may not be also special disposal relevant issues, the effect of issued transaction is undesirable.Explicitly point out along with " 16th National Congress of Communist Party of China report " of party " transform the function of the government further, management perfection mode carries out E-Government, enhances administrative efficiency, reduce administration cost." to " 12 planning " of China, we have seen the great attention of government of the Party Central Committee for E-Government clearly, be badly in need of wanting complete set, specialize in the Government Affair Management Systems that special messenger processes and solve relevant problem.
Summary of the invention
For above-mentioned technical matters, the invention provides a kind of convenient, simple, fast, the Government Affair Management Systems that issued transaction efficiency is high.
For solving the problems of the technologies described above, the technical solution used in the present invention is: provide a kind of Government Affair Management Systems, comprises internet system, E-government Platform, background service module, communication interface module and data-storage system;
Described communication interface module, for being communicated with described internet system and described E-government Platform, is convenient to the communication between described internet system and described E-government Platform;
Described internet system is used for user's Telnet and accesses described E-government Platform;
Described E-government Platform is used for user and handles government affairs item;
The record of described E-government Platform accessed by described data-storage system for storing user, and the data message of storage is supplied to described background service module;
Described background service module is used for reading data from described data-storage system, and the data read are processed or replied, process or the data after replying being write in storage space corresponding with reading data in described data-storage system, being convenient to user's login inquiry again.
The present invention is owing to adopting above technical scheme, its technique effect reached is: internet system and E-government Platform are combined by communication interface module by the present invention, make user can Telnet access E-government Platform, need not make or have much ado just can by Resolving probiems, more convenient and swift when making Resolving probiems; E-government Platform also has problem prompting function simultaneously, when problem exceed the default time limit for solve time, background service personnel can be reminded to solve problem, improve the efficiency of Resolving probiems to a certain extent, and, have special attendant to solve the problem of corresponding types, special messenger specializes in, more quick when dealing with problems.
More preferably, in technique scheme, described E-government Platform comprises for the Service Processing Module of user's transacting business and the log-in module for management staff's login.
The beneficial effect of above-mentioned further scheme is adopted to be: E-government Platform to be divided into Service Processing Module and log-in module, to specify that the modularization of E-government Platform is divided, ensure that the stability of system cloud gray model to a certain extent.
More preferably, in technique scheme, described Service Processing Module comprises multi-class, the corresponding backstage login account of each classification.
The beneficial effect of above-mentioned further scheme is adopted to be: the corresponding backstage login account of Service Processing Module of each classification, by the classification clarification in certain roles of business processing, effectively raise the efficiency of business processing, also effectively reduce the generation of business processing error rate.
More preferably, in technique scheme, described internet system comprises login module, needs to register before logging in, and meets the register format of setting.
The beneficial effect of above-mentioned further scheme is adopted to be: to visit E-government Platform by log-in module corresponding in internet system, facilitate the inquiry of user's later stage to Resolving probiems progress and result, user is the register format needing to meet setting in registration, can complete registration after only meeting register format.
More preferably, in technique scheme, described register format is: user name, password, password authentification, telephone number and E-mail.
The beneficial effect of above-mentioned further scheme is adopted to be: register format to be set as user name, password, password authentification, telephone number and E-mail, facilitate background process personnel to reply targetedly the user asked a question, the telephone number used during registration and E-mail, facilitate background process personnel when the problem of process, with the communication of the user that asks a question with exchange, improve the efficiency of issue handling to a certain extent, and also more targeted when dealing with problems.And the E-mail registered also facilitates giving for change of user cipher etc.
More preferably, in technique scheme, described communication interface module adopts ICP/IP protocol to communicate.
Adopt the beneficial effect of above-mentioned further scheme to be: ICP/IP protocol is very ripe communication protocol, adopt ICP/IP protocol to communicate, ensure that stability during communication, also further ensure that the stability that whole system runs.
More preferably, in technique scheme, the Visitor Logs of described E-government Platform meeting autostore user, and the recorded information of setting form is written to described data-storage system.
The beneficial effect of above-mentioned further scheme is adopted to be: the Visitor Logs of user is stored in data-storage system by E-government Platform automatically, avoid user when forgetting submission information, problem submits the generation of unsuccessful situation to, ensure that the efficiency of Resolving probiems to a certain extent.
More preferably, in technique scheme, the recorded information form of setting is: user name, E-mail, telephone number, backlog title and backlog content.
The beneficial effect of above-mentioned further scheme is adopted to be: the form stored as record using user name, E-mail, telephone number, backlog title and backlog content, make the data layout more unification that data-storage system stores when data store, and also more convenient and quicker when reading data, the E-mail simultaneously stored and telephone number, the communication facilitating background process personnel and user with exchange, accelerate the efficiency of issue handling.
More preferably, in technique scheme, described E-government Platform comprises prompting function, when user's backlog is untreated more than 48 hours, background service personnel can be pointed out to have message pending.
Adopt the beneficial effect of above-mentioned further scheme to be: the prompting function of E-government Platform, avoids the omission of pending problem, untreatedly accelerating the efficiency of issue handling for reminding the time limit with 48 hours simultaneously, decreasing the time that user waits for.
More preferably, in technique scheme, the mode of prompting comprises voice reminder or wicket flashes.
The beneficial effect of above-mentioned further scheme is adopted to be: the alerting pattern flashed with voice reminder or wicket, the problem of further ensure that can be processed to, and improves the efficiency of issue handling.
Accompanying drawing explanation
Below in conjunction with accompanying drawing, the invention will be further described:
Fig. 1 is the schematic diagram of Government Affair Management Systems of the present invention.
Embodiment
As shown in Figure 1, Government Affair Management Systems provided by the invention, comprise internet system, E-government Platform, background service module, communication interface module and data-storage system, communication interface module is for being communicated with internet system and E-government Platform, be convenient to the communication between internet system and E-government Platform, internet system is used for user's Telnet access E-government Platform, E-government Platform is used for user and handles government affairs item, the record of E-government Platform accessed by data-storage system for storing user, and the data message of storage is supplied to background service module, background service module is used for reading data from data-storage system, and the data read are processed or replied, by in storage space corresponding with reading data in process or the write of the data after replying data-storage system, be convenient to user's login inquiry again.
As a kind of embodiment, E-government Platform comprises for the Service Processing Module of user's transacting business and the log-in module for management staff's login.E-government Platform is divided into Service Processing Module and log-in module, specify that the modularization of E-government Platform is divided, ensure that the stability of system cloud gray model to a certain extent.
As a kind of embodiment, Service Processing Module comprises multi-class, the corresponding backstage login account of each classification.The corresponding backstage login account of Service Processing Module of each classification, by the classification clarification in certain roles of business processing, effectively raises the efficiency of business processing, also effectively reduces the generation of business processing error rate.
As a kind of embodiment, internet system comprises login module, needs to register before logging in, and meets the register format of setting.E-government Platform is visited by log-in module corresponding in internet system, facilitate the inquiry of user's later stage to Resolving probiems progress and result, user is the register format needing to meet setting in registration, can complete registration after only meeting register format.
As a kind of embodiment, register format is: user name, password, password authentification, telephone number and E-mail.Register format is set as user name, password, password authentification, telephone number and E-mail, facilitate background process personnel to reply targetedly the user asked a question, the telephone number used during registration and E-mail, facilitate background process personnel when the problem of process, with the communication of the user that asks a question with exchange, improve the efficiency of issue handling to a certain extent, and also more targeted when dealing with problems.And the E-mail registered also facilitates giving for change of user cipher etc.
As a kind of embodiment, communication interface module adopts ICP/IP protocol to communicate.ICP/IP protocol is very ripe communication protocol, adopts ICP/IP protocol to communicate, ensure that stability during communication, also further ensure that the stability that whole system runs.
As a kind of embodiment, the Visitor Logs of E-government Platform meeting autostore user, and the recorded information of setting form is written to data-storage system.The Visitor Logs of user is stored in data-storage system by E-government Platform automatically, and avoid user when forgetting submission information, problem submits the generation of unsuccessful situation to, ensure that the efficiency of Resolving probiems to a certain extent.
As a kind of embodiment, the recorded information form of setting is: user name, E-mail, telephone number, backlog title and backlog content.Using the form that user name, E-mail, telephone number, backlog title and backlog content store as record, make the data layout more unification that data-storage system stores when data store, and also more convenient and quicker when reading data, the E-mail simultaneously stored and telephone number, the communication facilitating background process personnel and user with exchange, accelerate the efficiency of issue handling.
As a kind of embodiment, E-government Platform comprises prompting function, when user's backlog is untreated more than 48 hours, background service personnel can be pointed out to have message pending.The prompting function of E-government Platform, avoids the omission of pending problem, simultaneously untreatedly accelerating the efficiency of issue handling for reminding the time limit with 48 hours, decreasing the time that user waits for.
As a kind of embodiment, the mode of prompting comprises voice reminder or wicket flashes.With the alerting pattern that voice reminder or wicket flash, the problem of further ensure that can be processed to, and improves the efficiency of issue handling.
The present invention is owing to adopting above technical scheme, its technique effect reached is: internet system and E-government Platform are combined by communication interface module by the present invention, make user can Telnet access E-government Platform, need not make or have much ado just can by Resolving probiems, more convenient and swift when making Resolving probiems; E-government Platform also has problem prompting function simultaneously, when problem exceed the default time limit for solve time, background service personnel can be reminded to solve problem, improve the efficiency of Resolving probiems to a certain extent, and, have special attendant to solve the problem of corresponding types, special messenger specializes in, more quick when dealing with problems.
Above-mentioned embodiment is intended to illustrate that the present invention can be professional and technical personnel in the field and realizes or use; modifying to above-mentioned embodiment will be apparent for those skilled in the art; therefore the present invention includes but be not limited to above-mentioned embodiment; any these claims or instructions of meeting describes; meet and principle disclosed herein and novelty, the method for inventive features, technique, product, all fall within protection scope of the present invention.
Claims (10)
1. a Government Affair Management Systems, is characterized in that: comprise internet system, E-government Platform, background service module, communication interface module and data-storage system;
Described communication interface module, for being communicated with described internet system and described E-government Platform, is convenient to the communication between described internet system and described E-government Platform;
Described internet system is used for user's Telnet and accesses described E-government Platform;
Described E-government Platform is used for user and handles government affairs item;
The record of described E-government Platform accessed by described data-storage system for storing user, and the data message of storage is supplied to described background service module;
Described background service module is used for reading data from described data-storage system, and the data read are processed or replied, process or the data after replying being write in storage space corresponding with reading data in described data-storage system, being convenient to user's login inquiry again.
2. Government Affair Management Systems as claimed in claim 1, is characterized in that: described E-government Platform comprises for the Service Processing Module of user's transacting business and the log-in module for management staff's login.
3. Government Affair Management Systems as claimed in claim 2, is characterized in that: described Service Processing Module comprises multi-class, the corresponding backstage login account of each classification.
4. Government Affair Management Systems as claimed in claim 1, is characterized in that: described internet system comprises login module, needs to register before logging in, and meet the register format of setting.
5. Government Affair Management Systems as claimed in claim 4, is characterized in that: described register format is: user name, password, password authentification, telephone number and E-mail.
6. Government Affair Management Systems as claimed in claim 1, is characterized in that: described communication interface module adopts ICP/IP protocol to communicate.
7. Government Affair Management Systems as claimed in claim 1, is characterized in that: the Visitor Logs of described E-government Platform meeting autostore user, and the recorded information of setting form is written to described data-storage system.
8. Government Affair Management Systems as claimed in claim 5, is characterized in that: the recorded information form of setting is: user name, telephone number, E-mail, backlog title and backlog content.
9. Government Affair Management Systems as claimed in claim 1, is characterized in that: described E-government Platform comprises prompting function, when user's backlog is untreated more than 48 hours, background service personnel can be pointed out to have message pending.
10. Government Affair Management Systems as claimed in claim 8, is characterized in that: the mode of prompting comprises voice reminder or wicket flashes.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510822083.7A CN105447682A (en) | 2015-11-24 | 2015-11-24 | Government affair management system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510822083.7A CN105447682A (en) | 2015-11-24 | 2015-11-24 | Government affair management system |
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| CN105447682A true CN105447682A (en) | 2016-03-30 |
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| CN201510822083.7A Pending CN105447682A (en) | 2015-11-24 | 2015-11-24 | Government affair management system |
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Cited By (9)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106339970A (en) * | 2016-08-17 | 2017-01-18 | 成都仁通融合信息技术有限公司 | Clean government cultural construction and management e-government service platform system |
| CN107169876A (en) * | 2017-05-16 | 2017-09-15 | 沈阳国源科技发展有限公司 | Approaches to IM and system |
| CN108256808A (en) * | 2016-12-28 | 2018-07-06 | 平安科技（深圳）有限公司 | Information displaying method and device |
| CN108600154A (en) * | 2018-03-05 | 2018-09-28 | 武汉高科国有控股集团有限公司 | A kind of government affairs remote authentication system and method |
| CN109344600A (en) * | 2018-10-09 | 2019-02-15 | 象翌微链科技发展有限公司 | A kind of distributed system and the data processing method based on the system |
| CN109993458A (en) * | 2019-04-12 | 2019-07-09 | 山东浪潮云信息技术有限公司 | A kind of performance appraisal data acquisition device and method applied to government affairs field |
| CN110969417A (en) * | 2019-11-29 | 2020-04-07 | 数字广东网络建设有限公司 | Government affair item synchronization method, device, system, computer equipment and storage medium |
| CN111160591A (en) * | 2019-12-31 | 2020-05-15 | 重庆和贯科技有限公司 | Government affair information management method |
| CN115115492A (en) * | 2022-07-22 | 2022-09-27 | 黑龙江新世成信息技术有限公司 | E-government platform based on big data |
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Cited By (11)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106339970A (en) * | 2016-08-17 | 2017-01-18 | 成都仁通融合信息技术有限公司 | Clean government cultural construction and management e-government service platform system |
| CN108256808A (en) * | 2016-12-28 | 2018-07-06 | 平安科技（深圳）有限公司 | Information displaying method and device |
| CN108256808B (en) * | 2016-12-28 | 2020-12-18 | 平安科技（深圳）有限公司 | Information display method and device |
| CN107169876A (en) * | 2017-05-16 | 2017-09-15 | 沈阳国源科技发展有限公司 | Approaches to IM and system |
| CN108600154A (en) * | 2018-03-05 | 2018-09-28 | 武汉高科国有控股集团有限公司 | A kind of government affairs remote authentication system and method |
| CN109344600A (en) * | 2018-10-09 | 2019-02-15 | 象翌微链科技发展有限公司 | A kind of distributed system and the data processing method based on the system |
| CN109993458A (en) * | 2019-04-12 | 2019-07-09 | 山东浪潮云信息技术有限公司 | A kind of performance appraisal data acquisition device and method applied to government affairs field |
| CN110969417A (en) * | 2019-11-29 | 2020-04-07 | 数字广东网络建设有限公司 | Government affair item synchronization method, device, system, computer equipment and storage medium |
| CN110969417B (en) * | 2019-11-29 | 2023-06-13 | 数字广东网络建设有限公司 | Government affair item synchronization method, device, system, computer equipment and storage medium |
| CN111160591A (en) * | 2019-12-31 | 2020-05-15 | 重庆和贯科技有限公司 | Government affair information management method |
| CN115115492A (en) * | 2022-07-22 | 2022-09-27 | 黑龙江新世成信息技术有限公司 | E-government platform based on big data |
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Application publication date: 20160330 |