CN105323093A - Fault information collection method, device and system - Google Patents
Fault information collection method, device and system Download PDFInfo
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- CN105323093A CN105323093A CN201410360627.8A CN201410360627A CN105323093A CN 105323093 A CN105323093 A CN 105323093A CN 201410360627 A CN201410360627 A CN 201410360627A CN 105323093 A CN105323093 A CN 105323093A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
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Abstract
The invention provides a fault information collection method, device and system. The method includes the following steps that: a control unit transmits a fault information collection command to a subscriber unit, wherein the fault information collection command contains fault information collection script information corresponding to the subscriber unit and an execution mode of the execution of fault information collection; and the control unit collects the results of the execution of the fault information collection command which are returned by the subscriber unit. With the fault information collection method, device and system of the invention adopted, the problems of low fault diagnosis level and long fault diagnosis time in the prior art can be solved, and therefore, fault diagnosis level can be improved, and fault diagnosis time can be shortened.
Description
Technical field
The present invention relates to the communications field, in particular to a kind of fault information gathering method, Apparatus and system.
Background technology
Along with the development of the communication technology, all trades and professions require also to improve for the stability of communication service and timely reparation when breaking down thereupon.In order to ensure the service performance of communication equipment, improve reliability during communication equipment reply anomalous event, under normal circumstances, all adopt active and standby design in communication equipment for the treatment of the functional unit of keystone resources, subscriber unit then adopts the scheme of redundant distributions.
Along with the Function Extension of communications device functions and the iteration of software product, the software of communication equipment becomes increasingly complex with huge, and the location of fault message is also towards the future development of complexity, and the professional skill for Field Force requires also more and more higher.When fault occurs at the scene, diagnosis cannot be implemented as soon as possible in time, thus have a strong impact on the service response performance of communication equipment.
Therefore, there is failure diagnosis level in the related low, the problem that failure diagnosis time is long.
Summary of the invention
The invention provides a kind of fault information gathering method, Apparatus and system, low at least to solve the failure diagnosis level existed in correlation technique, the problem that failure diagnosis time is long.
According to an aspect of the present invention, provide a kind of fault information gathering method, comprise: fault information collection instruction is sent to subscriber unit by control unit, wherein, described fault information collection instruction comprises fault information collection script information corresponding to described subscriber unit and performs the execution pattern of fault information collection; Described control unit collects the execution result to described fault information collection instruction that described subscriber unit returns.
Preferably, before fault information collection instruction is sent to subscriber unit by described control unit, also comprise: described control unit receives described fault information collection instruction; Described fault information collection instruction is saved in local file system by described control unit.
Preferably, after described control unit collects the execution result to described fault information collection instruction that described subscriber unit returns, also comprise: described control unit exports described execution result to book server.
Preferably, described fault information collection script information comprises following information one of at least: described subscriber unit failure judgement reason, diagnosis function interface performed by localizing faults information; The register value of described subscriber unit; The intermediate object program of the operation of described subscriber unit, wherein, described intermediate object program comprises the intermediate object program of diagnosis function execution and/or the intermediate object program of register; The configuration data of described subscriber unit.
Preferably, described execution result comprise following one of at least: the internal memory assigned address of described subscriber unit; The internal memory dynamically allocate address of described subscriber unit; The redirected memory space of described subscriber unit.
According to a further aspect in the invention, provide a kind of fault information gathering method, comprise: the fault information collection instruction that subscriber unit reception control unit sends, wherein, described fault information collection instruction comprises fault information collection script information corresponding to described subscriber unit and performs the execution pattern of fault information collection; Described subscriber unit performs described fault information collection instruction; The execution result that the described fault information collection instruction of execution obtains is sent to control unit by described subscriber unit.
Preferably, before described execution result is sent to described control unit, also comprise: described execution result is write in local fault information collection file; Judge whether the size of described fault information collection file reaches predetermined threshold; When judged result is for being, stop the described execution result of write.
In accordance with a further aspect of the present invention, provide a kind of fault information collection device, application controls cell side, comprise: sending module, for fault information collection instruction is sent to subscriber unit, wherein, described fault information collection instruction comprises fault information collection script information corresponding to described subscriber unit and performs the execution pattern of fault information collection; Collection module, for collecting the execution result to described fault information collection instruction that described subscriber unit returns.
Preferably, described device also comprises: the first receiver module, for receiving described fault information collection instruction; Preserve module, for being saved in local file system by described fault information collection script.
Preferably, described device also comprises: output module, for exporting described execution result to book server.
According to a further aspect in the invention, provide a kind of fault information collection device, be applied to subscriber unit side, comprise: the second receiver module, for the fault information collection instruction that reception control unit sends, wherein, described fault information collection instruction comprises fault information collection script information corresponding to described subscriber unit and performs the execution pattern of fault information collection; Executive Module, for performing described fault information collection instruction; Delivery module, is sent to control unit for the execution result described fault information collection instruction of execution obtained.
Preferably, described device also comprises: writing module, for being write by described execution result in local fault information collection file; Judge module, for judging whether the size of described fault information collection file reaches predetermined threshold; Stopping modular, for when the judged result of described judge module is for being, stops the described execution result of write.
In accordance with a further aspect of the present invention, provide a kind of fault information collection system, it is characterized in that, comprise and be applied to the fault information collection device in control unit and the fault information collection device be applied in subscriber unit described in above-mentioned any one described in above-mentioned any one.
By the present invention, adopt control unit that fault information collection instruction is sent to subscriber unit, wherein, described fault information collection instruction comprises fault information collection script information corresponding to described subscriber unit and performs the execution pattern of fault information collection; Described control unit collects the execution result to described fault information collection instruction that described subscriber unit returns, solve the failure diagnosis level existed in correlation technique low, the problem that failure diagnosis time is long, and then reach raising failure diagnosis level, shorten the effect of failure diagnosis time.
Accompanying drawing explanation
Accompanying drawing described herein is used to provide a further understanding of the present invention, and form a application's part, schematic description and description of the present invention, for explaining the present invention, does not form inappropriate limitation of the present invention.In the accompanying drawings:
Fig. 1 is the flow chart of the fault information gathering method one according to the embodiment of the present invention;
Fig. 2 is the flow chart of the fault information gathering method two according to the embodiment of the present invention;
Fig. 3 is the structured flowchart of the fault information collection device one according to the embodiment of the present invention;
Fig. 4 is the preferred structure block diagram one of the fault information collection device one according to the embodiment of the present invention;
Fig. 5 is the preferred structure block diagram two of the fault information collection device one according to the embodiment of the present invention;
Fig. 6 is the structured flowchart of the fault information collection device two according to the embodiment of the present invention;
Fig. 7 is the preferred structure block diagram of the fault information collection device two according to the embodiment of the present invention;
Fig. 8 is the structured flowchart of the fault information collection system according to the embodiment of the present invention;
Fig. 9 is the communications device functions structural representation according to the embodiment of the present invention;
Figure 10 is the illustrative view of functional configuration of the control unit according to the embodiment of the present invention;
Figure 11 is the illustrative view of functional configuration of the subscriber unit according to the embodiment of the present invention;
Figure 12 is the flow chart of the fault information collection according to the embodiment of the present invention;
Figure 13 is the subscriber unit fault information collection flow chart according to the embodiment of the present invention.
Embodiment
Hereinafter also describe the present invention in detail with reference to accompanying drawing in conjunction with the embodiments.It should be noted that, when not conflicting, the embodiment in the application and the feature in embodiment can combine mutually.
Provide a kind of fault information gathering method in the present embodiment, Fig. 1 is the flow chart of the fault information gathering method one according to the embodiment of the present invention, and as shown in Figure 1, this flow process comprises the steps:
Step S102, fault information collection instruction is sent to subscriber unit by control unit, and wherein, this fault information collection instruction comprises fault information collection script information corresponding to subscriber unit and performs the execution pattern of fault information collection;
Step S104, control unit collects the execution result to fault information collection instruction that subscriber unit returns.
Pass through above-mentioned steps, adopt control unit that fault information collection instruction is sent to subscriber unit, wherein, this fault information collection instruction comprises fault information collection script information corresponding to subscriber unit and performs the execution pattern of fault information collection, control unit collects the execution result to fault information collection instruction that subscriber unit returns, achieve subscriber unit and perform fault information collection instruction, exist side by side and return to control unit by execution result, solve the failure diagnosis level existed in correlation technique low, the problem that failure diagnosis time is long, improve the automatization level of field failure diagnosis, reduce the professional requirement of execute-in-place executor, shorten failure diagnosis time, thus improve the service performance of communication equipment to a certain extent, shorten the fault recovery response time of communication equipment.
In an optional embodiment, control unit is before sending to subscriber unit by fault information collection instruction, this fault information collection instruction can also be received, this fault information collection instruction is saved in local file system, follow-up this fault information collection instruction is sent to subscriber unit to facilitate.
In another optional embodiment, after the execution result to fault information collection instruction that control unit collection subscriber unit returns, this execution result can also be outputted in predetermined server, thus this predetermined server can be realized this fault is analyzed and processed accordingly, reduce the professional requirement of operation executor.
Fault information collection script information in above-mentioned fault information collection instruction can comprise following information one of at least: subscriber unit failure judgement reason, diagnosis function interface performed by localizing faults information; The register value of subscriber unit; The intermediate object program of the operation of subscriber unit; The configuration data of subscriber unit, wherein, the register value of subscriber unit can be CPU register value, the intermediate object program of subscriber unit operation can also can be the intermediate object program of operation note for the intermediate object program obtained when performing diagnosis function, can certainly be some results running conversion operations and obtain according to field resources situation, subscriber unit configuration data can be the information such as user right, configuration attribute, user content, authentication mode.
Above-mentioned execution result can be following one of at least: the internal memory assigned address of subscriber unit; The internal memory dynamically allocate address of subscriber unit; The redirected memory space of subscriber unit.The reason of fault can be determined according to this execution result, thus can carry out for reparation for concrete fault.
Additionally provide a kind of fault information gathering method in the present embodiment, Fig. 2 is the flow chart of the fault information gathering method two according to the embodiment of the present invention, and as shown in Figure 2, this flow process comprises the steps:
Step S202, the fault information collection instruction that subscriber unit reception control unit sends, wherein, this fault information collection instruction comprises fault information collection script information corresponding to this subscriber unit and performs the execution pattern of fault information collection;
Step S204, above-mentioned subscriber unit performs above-mentioned fault information collection instruction;
Step S206, the execution result that the instruction of execution fault information collection obtains is sent to control unit by subscriber unit.
By above-mentioned steps, adopt the fault information collection instruction that subscriber unit reception control unit sends, wherein, this fault information collection instruction comprises fault information collection script information corresponding to this subscriber unit and performs the execution pattern of fault information collection; Above-mentioned subscriber unit performs above-mentioned fault information collection instruction; The execution result that the instruction of execution fault information collection obtains is sent to control unit by subscriber unit, achieve subscriber unit and perform fault information collection instruction, exist side by side and return to control unit by execution result, solve the failure diagnosis level existed in correlation technique low, the problem that failure diagnosis time is long, improve the automatization level of field failure diagnosis, reduce the professional requirement of execute-in-place executor, shorten failure diagnosis time, thus improve the service performance of communication equipment to a certain extent, shorten the fault recovery response time of communication equipment.
In an optional embodiment, before execution result is sent to control unit, execution result can also be write in local fault information collection file; Whether the size of failure judgement information file reaches predetermined threshold; When judged result is for being, stop write execution result.After stopping write execution result, fault message can be sent to control unit, certainly, also in process execution result being write local fault information collection file, fault message can be sent to control unit.
Additionally provide a kind of fault information collection device in the present embodiment, this device is used for realizing above-described embodiment and preferred implementation, has carried out repeating no more of explanation.As used below, term " module " can realize the software of predetermined function and/or the combination of hardware.Although the device described by following examples preferably realizes with software, hardware, or the realization of the combination of software and hardware also may and conceived.
Fig. 3 is the structured flowchart of the fault information collection device one according to the embodiment of the present invention, and as shown in Figure 3, this device comprises sending module 32 and collection module 34, is described below to this device.
Sending module 32, for fault information collection instruction is sent to subscriber unit, wherein, this fault information collection instruction comprises fault information collection script information corresponding to subscriber unit and performs the execution pattern of fault information collection; Collection module 34, is connected to above-mentioned sending module 32, for collecting the execution result to fault information collection instruction that subscriber unit returns.
Fig. 4 is the preferred structure block diagram one of the fault information collection device one according to the embodiment of the present invention, and as shown in Figure 4, this device, except comprising all modules shown in Fig. 3, also comprises the first receiver module 42 and preserves module 44, being described below to this device.
First receiver module 42, for receiving fault information collection instruction; Preserving module 44, being connected to above-mentioned first receiver module 42 and sending module 32, for being saved in local file system by fault information collection script.
Fig. 5 is the preferred structure block diagram two of the fault information collection device one according to the embodiment of the present invention, and as shown in Figure 5, this device, except comprising all modules shown in Fig. 3, also comprises output module 52, is described below to this device.
Output module 52, is connected to above-mentioned collection module 34, for exporting execution result to book server.
Fig. 6 is the structured flowchart of the fault information collection device two according to the embodiment of the present invention, and as shown in Figure 6, this device comprises the second receiver module 62, Executive Module 64 and delivery module 66.Below this device is described.
Second receiver module 62, for the fault information collection instruction that reception control unit sends, wherein, this fault information collection instruction comprises fault information collection script information corresponding to subscriber unit and performs the execution pattern of fault information collection; Executive Module 64, is connected to above-mentioned second receiver module 62, for performing fault information collection instruction; Delivery module 66, is connected to above-mentioned Executive Module 64, is sent to control unit for the execution result instruction of execution fault information collection obtained.
Fig. 7 is the preferred structure block diagram of the fault information collection device two according to the embodiment of the present invention, and as shown in Figure 7, this device, except comprising all modules shown in Fig. 6, also comprises writing module 72, judge module 74 and stopping modular 76.Below this device is described.
Writing module 72, is connected to above-mentioned Executive Module 64, for being write by execution result in local fault information collection file; Judge module 74, is connected to above-mentioned writing module 72, and whether the size for failure judgement information file reaches predetermined threshold; Stopping modular 76, is connected to above-mentioned judge module 74 and transport module 66, for when the judged result of judge module 74 is for being, stops write execution result.
Fig. 8 is the structured flowchart of the fault information collection system according to the embodiment of the present invention, as shown in Figure 8, this fault information collection system 80 comprises the fault information collection device 84 that above-mentioned any one is applied to the fault information collection device 82 in control unit and is applied in subscriber unit.
Low in order to solve the failure diagnosis level existed in correlation technique, the problem that failure diagnosis time is long, additionally provides a kind of method realizing fault information collection, in order to ensure the failure diagnosis recovery capability of communication equipment in the embodiment of the present invention.Below the method is described:
Realize a method for fault information collection, comprising: after control unit starts, start control unit fault information collection module, be responsible for receiving user instruction and being distributed to each subscriber unit, gather the implementation status of each subscriber unit simultaneously; After subscriber unit completes startup, start subscriber unit fault information collection module, be responsible for receiving the fault information collection instruction starting control unit fault information collection module and send, interpreter can be called and carry out fault information collection, and the running status of interpreter is monitored.
User edits the script collecting subscriber unit fault message, is saved in the file system of control unit by the version management module of control unit; The script that control unit collects subscriber unit fault message is loaded in the internal memory of subscriber unit by communication transfer agreement; Interpreter is resolved the script collecting subscriber unit fault message and performs; Fault information collection script execution result is saved in the internal memory of subscriber unit; By communication transfer agreement, execution result can be back to control unit.
When carrying out execution result and checking, information result can be checked by the version management module of control unit, also after execution result uploads onto the server by control unit, can check in server.
In embodiments of the present invention, after control unit fault information collection module starts, accept the operational order of user, the script of dispensing failure information is to subscriber unit fault information collection module, the fault information collection instruction that subscriber unit fault information collection module reception control unit fault information collection module is transmitted, subscriber unit calls the fault information collection script in the instruction of interpreter execution fault information collection, exist side by side by script execution result return to operation user, significantly can improve the automatization level of field failure diagnosis like this, reduce the professional requirement of execute-in-place executor, shorten failure diagnosis time, thus improve the service performance of communication equipment to a certain extent, improve the fault recovery response time of communication equipment.
In order to ensure the fault recovery service response time of communication equipment, in the embodiment of the present invention, after control unit fault information collection module starts, accept user operation instruction, the script of dispensing failure information is to subscriber unit fault information collection module, the fault information collection instruction that subscriber unit fault information collection module reception control unit fault information collection module is transmitted, call interpreter and perform fault information collection script in this fault information collection instruction, existing side by side returns to operation user by script execution result.
Below in conjunction with accompanying drawing, the preferred embodiment of the present invention is described.
Fig. 9 is the communications device functions structural representation according to the embodiment of the present invention, as shown in Figure 9, generally includes control unit and subscriber unit in communication equipment, wherein, control unit, for running local software version, receive user operation instruction, perform corresponding control operation; Subscriber unit, for operating software version, realizes the access of customer service function, performs the various operations of control unit distribution.
Figure 10 is the illustrative view of functional configuration of the control unit according to the embodiment of the present invention, and as shown in Figure 10, this control unit comprises version management module 102, user management module 104 and fault information collection module 106.Wherein, version management module 102, for after local software version starts, realizes the file data transfer of control unit and server, includes but not limited to upload and download; User management module 104, for the authentication when user carries out fault information collection by the means such as order line or webmaster operation communication apparatus; Fault information collection module 106, for receiving user instruction and being distributed to each subscriber unit, gathers the implementation status of each subscriber unit simultaneously.
Figure 11 is the illustrative view of functional configuration of the subscriber unit according to the embodiment of the present invention, as shown in figure 11, this subscriber unit comprises version management module 112, registration management module 114, interpreter 116 and fault information collection module 118, wherein version management module 112, after subscriber unit running software, realize the transmission of the file between subscriber unit and control unit, data and fault information collection script, include but not limited to upload and download; Registration management module 114, after subscriber unit running software, realizes the authentication registration of interpreter 116; Interpreter 116, after subscriber unit running software, realizes the instruction of resolve fault information script; Fault information collection module 118, the fault transmitted for block reception control unit fault information collection module 106 collects instruction, call interpreter 116 to perform this fault and collect fault information collection script in instruction, existing side by side returns to operation user by script execution result.
Figure 12 is the flow chart of the fault information collection according to the embodiment of the present invention, and as shown in figure 12, the step that the fault message of this communication equipment is collected automatically is as follows:
Step 1201: the fault information collection script that user will edit, by the version management module operation input main control unit of control unit.
Fault information collection script can be a series of failure diagnosis function interface, i.e. failure judgement reason, the required diagnosis function interface performed of localizing faults information can also be at least one in the configuration data of the register value of subscriber unit, the median of the operation of subscriber unit, subscriber unit.
Step 1202: control unit preserves fault information collection script to local file system.
Step 1203: user sends fault information collection instruction by operation input, will comprise the subscriber unit, the fault information collection script information that diagnostic operation is corresponding and the execution pattern that need to perform fault information collection in instruction.
Step 1204: user information authentication, is confirmed whether to possess the authority initiating fault information collection, if turn 1205, otherwise exits.
Step 1205: the instruction of dispensing failure information, to subscriber unit, loads fault information collection script in this fault information collection instruction to subscriber unit.
Step 1206: subscriber unit fault information collection module analysis command content.Load fault information script, calls interpreter, the running status of monitoring interpreter.
Step 1207: after subscriber unit software startup, interpreter initiates registration request to the fault information collection module of subscriber unit.
Step 1208: interpreter successively order performs the function interface of fault information collection script.
Step 1209: script execution result writes in the local fault information collection file of subscriber unit successively.Certainly, also can perform according to predetermined order when this interpreter performs the function interface of fault message script, also can perform according to the height of the priority of the function interface of this fault information collection script.
Step 1210: after collection, is back to control unit by fault information collection file.
Step 1211: control unit, according to the demand of operation user, exports fault information collection file outside to given server.
Figure 13 is the subscriber unit fault information collection flow chart according to the embodiment of the present invention, and as shown in figure 13, this flow process comprises the steps:
Step 1301: resolve the instruction of user malfunction information.
In the present embodiment, subscriber unit can pass through communication transfer agreement, receives user operation instruction from main control unit, and performs the operation of resolving instruction.
Step 1302: whether failure judgement information switch is opened, if so, performs step 1303, otherwise, go to step 1311.
Subscriber unit fault information collection module can remain with information switch, is in open mode at switch, can perform fault information collection operation.
Step 1303: subscriber unit fault information collection module loading fault information collection script.
Step 1304: subscriber unit fault information collection module calls interpreter.
Step 1305: whether failure judgement information file creates, if do not create, goes to step 1306, otherwise, perform step 1307.
Step 1306: subscriber unit creates fault information collection file.
Step 1307: interpreter performs fault information collection script.
Step 1308: by the execution result of fault information collection script, is redirected in Write fault information file.
Step 1309: whether failure judgement information file exceedes restriction, if so, goes to step 1311, otherwise, perform step 1310.
The size of subscriber unit fault information collection file can limit by setting, and can certainly limit by other means, and fault information collection will be stopped after reaching maximum restriction to operate.
Step 1310: whether failure judgement information script is that circulation performs script, if so, goes to step 1307, otherwise, perform step 1311.
Step 1311: subscriber unit fault information collection process terminates.
So far, just the automatic collection of fault message is completed, significantly improve the automatization level of field failure diagnosis, reduce the professional requirement of execute-in-place executor, shorten failure diagnosis time, thus improve the service performance of communication equipment to a certain extent, improve the fault recovery response time of communication equipment.
Obviously, those skilled in the art should be understood that, above-mentioned of the present invention each module or each step can realize with general calculation element, they can concentrate on single calculation element, or be distributed on network that multiple calculation element forms, alternatively, they can realize with the executable program code of calculation element, thus, they can be stored and be performed by calculation element in the storage device, and in some cases, step shown or described by can performing with the order be different from herein, or they are made into each integrated circuit modules respectively, or the multiple module in them or step are made into single integrated circuit module to realize.Like this, the present invention is not restricted to any specific hardware and software combination.
The foregoing is only the preferred embodiments of the present invention, be not limited to the present invention, for a person skilled in the art, the present invention can have various modifications and variations.Within the spirit and principles in the present invention all, any amendment done, equivalent replacement, improvement etc., all should be included within protection scope of the present invention.
Claims (13)
1. a fault information gathering method, is characterized in that, comprising:
Fault information collection instruction is sent to subscriber unit by control unit, and wherein, described fault information collection instruction comprises fault information collection script information corresponding to described subscriber unit and performs the execution pattern of fault information collection;
Described control unit collects the execution result to described fault information collection instruction that described subscriber unit returns.
2. method according to claim 1, is characterized in that, before fault information collection instruction is sent to subscriber unit by described control unit, also comprises:
Described control unit receives described fault information collection instruction;
Described fault information collection instruction is saved in local file system by described control unit.
3. method according to claim 1, is characterized in that, after described control unit collects the execution result to described fault information collection instruction that described subscriber unit returns, also comprises:
Described control unit exports described execution result to book server.
4. method according to claim 1, is characterized in that, described fault information collection script information comprises following information one of at least:
Described subscriber unit failure judgement reason, diagnosis function interface performed by localizing faults information;
The register value of described subscriber unit;
The intermediate object program of the operation of described subscriber unit, wherein, described intermediate object program comprises the intermediate object program of diagnosis function execution and/or the intermediate object program of register;
The configuration data of described subscriber unit.
5. method according to claim 1, is characterized in that, described execution result comprise following one of at least:
The internal memory assigned address of described subscriber unit;
The internal memory dynamically allocate address of described subscriber unit;
The redirected memory space of described subscriber unit.
6. a fault information gathering method, is characterized in that, comprising:
The fault information collection instruction that subscriber unit reception control unit sends, wherein, described fault information collection instruction comprises fault information collection script information corresponding to described subscriber unit and performs the execution pattern of fault information collection;
Described subscriber unit performs described fault information collection instruction;
The execution result that the described fault information collection instruction of execution obtains is sent to control unit by described subscriber unit.
7. method according to claim 7, is characterized in that, before described execution result is sent to described control unit, also comprises:
Described execution result is write in local fault information collection file;
Judge whether the size of described fault information collection file reaches predetermined threshold;
When judged result is for being, stop the described execution result of write.
8. a fault information collection device, application controls cell side, is characterized in that, comprising:
Sending module, for fault information collection instruction is sent to subscriber unit, wherein, described fault information collection instruction comprises fault information collection script information corresponding to described subscriber unit and performs the execution pattern of fault information collection;
Collection module, for collecting the execution result to described fault information collection instruction that described subscriber unit returns.
9. device according to claim 8, is characterized in that, also comprises:
First receiver module, for receiving described fault information collection instruction;
Preserve module, for being saved in local file system by described fault information collection script.
10. device according to claim 8, is characterized in that, also comprises:
Output module, for exporting described execution result to book server.
11. 1 kinds of fault information collection devices, are applied to subscriber unit side, it is characterized in that, comprising:
Second receiver module, for the fault information collection instruction that reception control unit sends, wherein, described fault information collection instruction comprises fault information collection script information corresponding to described subscriber unit and performs the execution pattern of fault information collection;
Executive Module, for performing described fault information collection instruction;
Delivery module, is sent to control unit for the execution result described fault information collection instruction of execution obtained.
12. devices according to claim 11, is characterized in that, also comprise:
Writing module, for writing in local fault information collection file by described execution result;
Judge module, for judging whether the size of described fault information collection file reaches predetermined threshold;
Stopping modular, for when the judged result of described judge module is for being, stops the described execution result of write.
13. 1 kinds of fault information collection systems, it is characterized in that, comprise and be applied to the fault information collection device in control unit and the fault information collection device be applied in subscriber unit according to any one of claim 11 to 12 according to any one of claim 8 to 10.
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|---|---|---|---|
| CN201410360627.8A CN105323093A (en) | 2014-07-25 | 2014-07-25 | Fault information collection method, device and system |
| PCT/CN2014/091440 WO2015117458A1 (en) | 2014-07-25 | 2014-11-18 | Fault information collection method, device and system |
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| CN201410360627.8A CN105323093A (en) | 2014-07-25 | 2014-07-25 | Fault information collection method, device and system |
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| WO (1) | WO2015117458A1 (en) |
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| CN109144800A (en) * | 2018-08-27 | 2019-01-04 | 郑州云海信息技术有限公司 | A kind of collection method, device and the relevant device of server failure information |
| CN109462490A (en) * | 2017-09-06 | 2019-03-12 | 杭州海康威视***技术有限公司 | Video monitoring system and failure analysis methods |
| CN112217899A (en) * | 2020-10-19 | 2021-01-12 | 政采云有限公司 | Container troubleshooting system and method |
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| US7661031B2 (en) * | 2006-12-28 | 2010-02-09 | International Business Machines Corporation | Correlating macro and error data for debugging program error event |
| CN102546266B (en) * | 2012-03-09 | 2015-01-28 | 中兴通讯股份有限公司 | Method and platform for diagnosing network failures |
| CN102684927B (en) * | 2012-05-31 | 2016-04-20 | 迈普通信技术股份有限公司 | A kind of method and apparatus of patrolling and examining the network equipment |
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- 2014-11-18 WO PCT/CN2014/091440 patent/WO2015117458A1/en active Application Filing
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN109462490A (en) * | 2017-09-06 | 2019-03-12 | 杭州海康威视***技术有限公司 | Video monitoring system and failure analysis methods |
| CN109144800A (en) * | 2018-08-27 | 2019-01-04 | 郑州云海信息技术有限公司 | A kind of collection method, device and the relevant device of server failure information |
| CN112217899A (en) * | 2020-10-19 | 2021-01-12 | 政采云有限公司 | Container troubleshooting system and method |
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| WO2015117458A1 (en) | 2015-08-13 |
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