CN104899706A - Intelligent hotel management system - Google Patents
Intelligent hotel management system Download PDFInfo
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- CN104899706A CN104899706A CN201510384112.6A CN201510384112A CN104899706A CN 104899706 A CN104899706 A CN 104899706A CN 201510384112 A CN201510384112 A CN 201510384112A CN 104899706 A CN104899706 A CN 104899706A
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Abstract
The invention discloses an intelligent hotel management system which comprises a central processing subsystem, a guest room management subsystem, a catering management subsystem, a self-service subsystem, an entertainment management subsystem and a security subsystem, wherein a front office cashier subsystem, the guest room management subsystem, the catering management subsystem, the self-service subsystem, the entertainment management subsystem and the security subsystem are all communicated with the central processing subsystem. According to the intelligent hotel management system, the operation of self-service admission of consumers is realized, the number of working personnel of a hotel is reduced, the hotel management informationization level is increased, in addition, smoke, water and harmful gas can be monitored, and the life and property safety of the consumers and the working personnel of the hotel is guaranteed.
Description
Technical field
The present invention relates to informationization technology field, particularly relate to a kind of wisdom Hospitality management system.
Background technology
Tourist industry is the current important leading industry pulling economy, and fast-developing under the drive of tourist industry with the closely-related hotel industry of tourist industry.In the tourist season, hotel's dealing passenger flow also welcomes peak period, reception counter of hotel often needs to wait in line to handle hotel services such as moving in or check out, the portfolio of reception counter of hotel staff also explodes, the client of long drive is easy in the stand-by period, produce irritated mood, has a greatly reduced quality to the direct feel of hotel service, then comes,, also easily there is error of performance on the jump in the sharp increase not only tired health of foreground person works amount.So regardless of Shi Dui hotel side or client, all there is inconvenience, work efficiency is very influenced.Hotel side can not provide and improve fine hotel service and experience the sense organ directly affecting client, is difficult to attract frequent customer.Present society is the stepped into information epoch, and the service level how improving hotel by informationization technology is a problem being worth research.
Summary of the invention
The object of the invention is to overcome the deficiencies in the prior art, a kind of wisdom Hospitality management system is provided, realize the self-service operation such as to check-in of consumer, decrease the staff in hotel, improve the level of IT application of hotel management.
The object of the invention is to be achieved through the following technical solutions: a kind of wisdom Hospitality management system, comprise central processing subsystem, housekeeping subsystem, Catering Management subsystem, Self-Service subsystem, amusement ADMINISTRATION SUBSYSTEM and security protection subsystem, housekeeping subsystem, Catering Management subsystem, Self-Service subsystem, amusement ADMINISTRATION SUBSYSTEM and security protection subsystem all communicate to connect with central processing subsystem.
Described Self-Service subsystem comprise identification authentication system for gathering consumer identification information, the room selecting arrangement of selecting to move in room for consumer, the first display device, for gathering the fingerprint input device of consumer's finger print information, paying device and controller, identification authentication system, room selecting arrangement, the first display device, fingerprint input device are all connected with controller with paying device, and control module and central processing subsystem communicate to connect.
Described identification authentication system comprises at least one in I.D. recognition device, member card recognition device, fingerprint identification device and iris identification device.
Described Catering Management subsystem comprises food-ordering device and the second display device, and food-ordering device and the second display device all communicate to connect with central processing subsystem.
Described security protection subsystem comprises multiple monitoring device and warning device, and monitoring device and warning device all communicate to connect with central processing subsystem.
Described monitoring device comprises at least one in smoke transducer, water sensor and harmful gas detecting sensor.
The invention has the beneficial effects as follows:
(1) Self-Service subsystem is used for consumer and manages something individually services such as moving in formality, can reduce the staff in hotel, improve the level of IT application of hotel management;
(2) Catering Management subsystem adopts electronic menu, facilitates consumer and orders dishes, and also facilitates hotel's upgrading menu simultaneously;
(3) security protection subsystem is monitored smog, ponding and harmful gas, has ensured the security of the lives and property of consumer and hotel staff, thus improves consumer to the degree of recognition in hotel.
Accompanying drawing explanation
Fig. 1 is the structured flowchart of a kind of wisdom Hospitality management system of the present invention.
Embodiment
Below in conjunction with accompanying drawing, technical scheme of the present invention is described in further detail, but protection scope of the present invention is not limited to the following stated.
As shown in Figure 1, a kind of wisdom Hospitality management system, comprise central processing subsystem, housekeeping subsystem, Catering Management subsystem, Self-Service subsystem, amusement ADMINISTRATION SUBSYSTEM and security protection subsystem, housekeeping subsystem, Catering Management subsystem, Self-Service subsystem, amusement ADMINISTRATION SUBSYSTEM and security protection subsystem all communicate to connect with central processing subsystem.The mode of described communication connection is wireless connections, and wireless connections comprise wifi connection, ZigBee connects and is connected with 3G/4G, adopting wireless connections to have without the need to carrying out the feature connected up, can expand system easily.
Described central processing subsystem is also connected with the information bank of public security department, when there being consumer to move in, after finishing and moving in formality, central processing subsystem by the identity information of this consumer, move in time, check-out time and move in the information transmission such as room and put on record to the information bank of public security department.Housekeeping subsystem comprises guest room check-in information statistical module and is installed on the door lock on the door in each room, guest room check-in information statistical module and door lock all communicate to connect with central processing subsystem, guest room check-in information statistical module moves in situation for what add up all guest rooms, hotel, and door lock can be opened with the member card of correspondence or fingerprint.Self-Service subsystem can reduce the staff in hotel, improves the level of IT application of hotel management.Amusement ADMINISTRATION SUBSYSTEM, for adding up the service condition of all kinds of recreational facilities, provides Data support for carrying out analysis to the pouplarity of recreational facilities.
Described Self-Service subsystem comprise identification authentication system for gathering consumer identification information, the room selecting arrangement of selecting to move in room for consumer, the first display device, for gathering the fingerprint input device of consumer's finger print information, paying device and controller, identification authentication system, room selecting arrangement, the first display device, fingerprint input device are all connected with controller with paying device, and control module and central processing subsystem communicate to connect.
Described identification authentication system comprises at least one in I.D. recognition device, member card recognition device, fingerprint identification device and iris identification device.
Described room selecting arrangement comprises room and searches submodule, room preview submodule and check-out time setting submodule.Room is searched submodule and is comprised and to search according to floor and the multiple mode of searching such as to search according to room type; Room preview submodule makes consumer can be got information about outfit in room by picture or video; Check-out time setting submodule for setting the check-out time of consumer so that calculate consumer need pay the amount of money.
Described Catering Management subsystem comprises food-ordering device and the second display device, and food-ordering device and the second display device all communicate to connect with central processing subsystem.Consumer is ordered dishes by food-ordering device, and generate food and drink order, this food and drink order is sent to central processing subsystem by food-ordering device; Central processing subsystem stores this food and drink order and this food and drink order is sent to the second display device; Second display device is arranged on kitchen, for showing food and drink order.The food and drink order data that central processing subsystem stores can be used for the pouplarity of each course in analysis hotel of hotel, and then improves, to improve the consumption experience of consumer.
Described security protection subsystem comprises multiple monitoring device and warning device, and monitoring device and warning device all communicate to connect with central processing subsystem.
Described monitoring device comprises at least one in smoke transducer, water sensor and harmful gas detecting sensor, is provided with smoke transducer, water sensor and harmful gas detecting sensor in all hotel room.Described harmful gas detecting sensor comprises gas concentration lwevel sensor, formaldehyde examination sensor, benzene detecting sensor and sensor for detecting carbon monoxide.Central processing subsystem receives the smog, water, carbon dioxide, formaldehyde, benzene and the carbon monoxide data that detect, and these data and setting value are compared, if these data exceed setting value, then central processing subsystem control warning device is reported to the police, and ensures the security of the lives and property of consumer and hotel staff.
Claims (6)
1. a wisdom Hospitality management system, it is characterized in that: comprise central processing subsystem, housekeeping subsystem, Catering Management subsystem, Self-Service subsystem, amusement ADMINISTRATION SUBSYSTEM and security protection subsystem, housekeeping subsystem, Catering Management subsystem, Self-Service subsystem, amusement ADMINISTRATION SUBSYSTEM and security protection subsystem all communicate to connect with central processing subsystem.
2. a kind of wisdom Hospitality management system according to claim 1, it is characterized in that: described Self-Service subsystem comprise identification authentication system for gathering consumer identification information, the room selecting arrangement of selecting to move in room for consumer, the first display device, for gathering the fingerprint input device of consumer's finger print information, paying device and controller, identification authentication system, room selecting arrangement, the first display device, fingerprint input device are all connected with controller with paying device, and control module and central processing subsystem communicate to connect.
3. a kind of wisdom Hospitality management system according to claim 2, is characterized in that: described identification authentication system comprises at least one in I.D. recognition device, member card recognition device, fingerprint identification device and iris identification device.
4. a kind of wisdom Hospitality management system according to claim 1, it is characterized in that: described Catering Management subsystem comprises food-ordering device and the second display device, food-ordering device and the second display device all communicate to connect with central processing subsystem.
5. a kind of wisdom Hospitality management system according to claim 1, it is characterized in that: described security protection subsystem comprises multiple monitoring device and warning device, monitoring device and warning device all communicate to connect with central processing subsystem.
6. a kind of wisdom Hospitality management system according to claim 5, is characterized in that: described monitoring device comprises at least one in smoke transducer, water sensor and harmful gas detecting sensor.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510384112.6A CN104899706A (en) | 2015-07-03 | 2015-07-03 | Intelligent hotel management system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510384112.6A CN104899706A (en) | 2015-07-03 | 2015-07-03 | Intelligent hotel management system |
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| CN104899706A true CN104899706A (en) | 2015-09-09 |
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| CN201510384112.6A Pending CN104899706A (en) | 2015-07-03 | 2015-07-03 | Intelligent hotel management system |
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Cited By (10)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106327369A (en) * | 2016-08-31 | 2017-01-11 | 蒙宇 | Hotel integrated system |
| CN106327370A (en) * | 2016-08-31 | 2017-01-11 | 蒙宇 | Hotel intelligent system capable of achieving autonomous selection of room and dish ordering |
| CN106355522A (en) * | 2016-08-31 | 2017-01-25 | 蒙宇 | Room fingerprint management system |
| CN106373041A (en) * | 2016-08-31 | 2017-02-01 | 蒙宇 | Multifunctional hotel management system |
| CN106373040A (en) * | 2016-08-31 | 2017-02-01 | 蒙宇 | Intelligent hotel self-service room selection and check-in system |
| CN106384310A (en) * | 2016-08-31 | 2017-02-08 | 蒙宇 | Intelligent check-in management system of hotel |
| CN107146171A (en) * | 2017-05-10 | 2017-09-08 | 牡丹江师范学院 | A kind of Hospitality management system |
| CN109472378A (en) * | 2018-10-25 | 2019-03-15 | 广州宏亮信息技术有限公司 | Hospitality management system |
| CN111612654A (en) * | 2020-05-08 | 2020-09-01 | 快猪侠信息技术(杭州)有限公司 | Smart hotel information interaction system and interaction method thereof |
| CN115496628A (en) * | 2022-10-21 | 2022-12-20 | 普杰软件(南京)有限公司 | Smart hotel management system |
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Cited By (10)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106327369A (en) * | 2016-08-31 | 2017-01-11 | 蒙宇 | Hotel integrated system |
| CN106327370A (en) * | 2016-08-31 | 2017-01-11 | 蒙宇 | Hotel intelligent system capable of achieving autonomous selection of room and dish ordering |
| CN106355522A (en) * | 2016-08-31 | 2017-01-25 | 蒙宇 | Room fingerprint management system |
| CN106373041A (en) * | 2016-08-31 | 2017-02-01 | 蒙宇 | Multifunctional hotel management system |
| CN106373040A (en) * | 2016-08-31 | 2017-02-01 | 蒙宇 | Intelligent hotel self-service room selection and check-in system |
| CN106384310A (en) * | 2016-08-31 | 2017-02-08 | 蒙宇 | Intelligent check-in management system of hotel |
| CN107146171A (en) * | 2017-05-10 | 2017-09-08 | 牡丹江师范学院 | A kind of Hospitality management system |
| CN109472378A (en) * | 2018-10-25 | 2019-03-15 | 广州宏亮信息技术有限公司 | Hospitality management system |
| CN111612654A (en) * | 2020-05-08 | 2020-09-01 | 快猪侠信息技术(杭州)有限公司 | Smart hotel information interaction system and interaction method thereof |
| CN115496628A (en) * | 2022-10-21 | 2022-12-20 | 普杰软件(南京)有限公司 | Smart hotel management system |
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