CN104835097A - Medical control system with mobile terminal - Google Patents
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- CN104835097A CN104835097A CN201510291345.1A CN201510291345A CN104835097A CN 104835097 A CN104835097 A CN 104835097A CN 201510291345 A CN201510291345 A CN 201510291345A CN 104835097 A CN104835097 A CN 104835097A
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Abstract
The invention discloses a medical control system with a mobile terminal. The medical control system comprises a database module, a customer service module, a department distribution module, a medical module, an automatic medicine taking module, a management layer module and the mobile terminal, wherein the database module stores patient information, doctor information and time in which each patient sees the doctor; the customer service module receives seeing-the-doctor request information which is sent from a patient via the mobile terminal, makes registration and schedules time to see the doctor for the patient, and transmits the registration information, the time to see the doctor, an examination department and examination time to the mobile terminal of the patient in the mode of bar codes and characters; after diagnosis and treatment of the patient, a doctor uses the medical module to send dispensing information to the mobile terminal of the patient in the mode of a bar code and characters; and a patient scan the bar code to take the medicine via the automatic medicine taking module.
Description
Technical field
The present invention relates to a kind of mobile terminal medical control system, belong to the crossing domain of mobile communication technology and medical sanitary technology.
Background technology
At present, conflict between doctors and patients China show more and more sharp-pointed, had hospital particularly Big General Hospitals go to a doctor experience personage often feel to be satisfied with to existing procedure in hospital, only register under normal circumstances and pay dues, link of getting it filled just allows patient and family members have to run around all the time wears him out, vexed.And current hospital services system does not take into full account the Consumer's Experience of patient, register and pay dues, link of getting it filled needs to repeat to queue up usually, in addition due to patient also non-medical professionals itself, accurately cannot judge that the disease of oneself needs to which section office to seek medical advice, occur that if registered mistake often needs again to requeue to register, due to domestic medical resource wretched insufficiency, again register and usually cannot complete smoothly, the section office of needs have often just occurred without number situation that can hang for many days in advance.Well imagine, for health own with regard to uncomfortable patient, it is all a kind of torment that such seeking medical advice is experienced its spirit and the human body.In this case, if run into the doctor that indivedual attitude is poor, lack a sense of responsibility, the possibility that patient, with doctor, warm work occurs just increases greatly.Although with current medical conditions, a doctor needs to treat diagnosis a large amount of patient every day usually, often need overwork, under the working pressure of such high strength, but doctor looks pale, frigid being also appreciated that to a certain extent causes the sharp-pointed profound cause of contradiction between doctor and patient to be but be worth self-examination.The efficiency designed just because of current procedure in hospital is low, unreasonable, Consumer's Experience is not good, the patient that natively uncomfortable easy temper is deteriorated is caused to be difficult to control the emotion on the one hand, also cause the working pressure of doctor to become large on the other hand, the medical service level of high level cannot be kept.
Conflict between doctors and patients has the trend growed in intensity in recent years, the appearance of occupation medical trouble makes natively nervous doctor-patient relationship more be at daggers drawn, patient or families of patients are to doctor, nurse's case even caused casualties of striking violently also happens occasionally, under this background, need badly and existing medical service system is improved, improve the experience of seeking medical advice of patient, improve the efficiency of service of hospital, allow the mood that patient keeps well joyful in the process of seeking medical advice, reduce working pressure and the working strength of doctor, allow doctor and patient can have dignity ground, seek medical advice honorably, work and life, this is conducive to alleviating social contradications, promote social harmony.
Just for above motivation, the application propose a kind of can improve patient experience of seeking medical advice, the mobile terminal medical control system of medical services efficiency improving hospital and control method thereof.
Summary of the invention
A kind of mobile terminal medical control system described in the application comprises: database module, customer service module, section office's distribution module, medical modules, automatically to get it filled module, management layer module and mobile terminal, wherein, database module sees for storing patient information, information about doctor and each doctor the time that a patient is used, the solicited message of seeking medical advice that customer service module is sent by mobile terminal for receiving patient, the time that patient is used and the solicited message of seeking medical advice that patient is sent by mobile terminal is seen according to the patient information stored in database module, information about doctor and each doctor, the problem of online answer patient, register formality for patient handles and arrange consultation time, and the information of registering of patient and consultation time information are sent to the mobile terminal of patient in the mode of seek medical advice Quick Response Code and word, customer service module is by the solicited message of seeking medical advice of patient simultaneously, information of registering and consultation time information are sent to medical modules, doctor can inquire about by medical modules the information of registering and consultation time information and solicited message of seeking medical advice of waiting for medical patient, inspection advisory opinion is provided based on solicited message of seeking medical advice, and by medical modules, this inspection advisory opinion is fed back to customer service module, customer service module generates fox message according to this inspection advisory opinion and sends to section office's distribution module, section office's distribution module according to this fox message for patient arranges to check section office and supervision time, and inspection section office and supervision time are fed back to customer service module, customer service module is to check that these inspection section office and supervision time are sent to the mobile terminal of patient by the mode of Quick Response Code and word, the information of writing a prescription, after carrying out diagnoses and treatment to patient, is sent to the mobile terminal of patient by doctor in the mode of get it filled Quick Response Code and word by medical modules, patient gets it filled at this Quick Response Code of getting it filled of module scans of automatically getting it filled.
Each described doctor sees that patient refers to from patient's timing Quick Response Code is sought medical advice in the medical modules scanning of doctor at time used, generate the time of getting it filled and to terminate Quick Response Code between timing to medical modules, each doctor seen patient is stored in database module time used by medical modules.
Get it filled after Quick Response Code completes and get it filled in patient's scanning, the information about doctor generating this Quick Response Code of getting it filled is sent on the mobile terminal of the patient scanning this Quick Response Code of getting it filled with the form of questionnaire by described management layer module, by patient, doctor is evaluated, evaluation result gathers in management layer module automatically, by the hospital management layer personnel inquiry with corresponding authority.
Described Quick Response Code of seeking medical advice comprises registration fee payment information, patient is after medical modules scans this Quick Response Code of seeking medical advice, medical modules reads this registration fee payment information, to patient mobile terminal send pays registration fee instruction, patient complete registration fee pay after doctor just start to carry out diagnoses and treatment to patient.
Described inspection Quick Response Code comprises Laboratory Fee payment information, and patient is after this inspection Quick Response Code is scanned in inspection section office, and the mobile terminal of patient receives pays Laboratory Fee instruction, and patient completes after Laboratory Fee is paid and checks that section office just start to check patient.
Described Quick Response Code of getting it filled comprises medical fee payment information, and patient is after this Quick Response Code of getting it filled of module scans of automatically getting it filled, and the mobile terminal of patient receives pays medical fee instruction, and patient completes module of automatically getting it filled after medical fee is paid and just allows patient to get it filled.
Described registration fee, Laboratory Fee and paying of medical fee allow patient to be paid the fees by Alipay, deposit card and/or credit card.
Described mobile terminal comprises smart mobile phone, panel computer and/or Intelligent bracelet.
Described medical modules comprises desktop computer, notebook computer and/or panel computer.
Described inspection section office the check result of patient is shared to automatically scanning this patient seek medical advice in the medical modules of Quick Response Code, inquire about for doctor.
Compared with prior art, the beneficial effect of technical solution of the present invention is:
Mobile terminal medical control system provided by the invention can the procedure in hospital of reasonable arrangement patient, to the registering of patient assessment, pay the fees, go to a doctor, check, whole process of getting it filled is optimized, reduce the situation that patient repeats to queue up to greatest extent, improve the medical services efficiency of hospital, reduce the working strength of doctor, alleviate conflict between doctors and patients, promote social harmony.
Accompanying drawing explanation
Fig. 1 is the structural representation of mobile terminal medical control system of the present invention.
Embodiment
Be clearly and completely described the technical scheme in the present invention below in conjunction with accompanying drawing, obviously, described embodiment is only a part of embodiment of the present invention, instead of whole embodiments.Based on the embodiment in the present invention, the every other embodiment that those of ordinary skill in the art obtain under the prerequisite not making creative work, all belongs to the scope of protection of the invention.
As shown in Figure 1, a kind of mobile terminal medical control system described in the application comprises: database module, customer service module, section office's distribution module, medical modules, automatically to get it filled module, management layer module and mobile terminal, wherein, database module sees for storing patient information, information about doctor and each doctor the time that a patient is used.
Patient information such as comprises the age of patient, medical history, case, the information such as physician office visits.Information about doctor such as comprises doctor academic title, the diagnosis and treatment field of being good at, and the working time weekly, recent job placement, allows the quantity of registering etc. information.Each doctor sees that patient hereafter can be described in detail time used.Can see according to each doctor the consultation time that the number of patients estimation patient that registers on the time that patient is used and the same day is general, this will realize hereafter by customer service module.
The solicited message of seeking medical advice that customer service module is sent by mobile terminal for receiving patient, the time that patient is used and the solicited message of seeking medical advice that patient is sent by mobile terminal is seen according to the patient information stored in database module, information about doctor and each doctor, the problem of online answer patient, register formality for patient handles and arrange consultation time, and the information of registering of patient and consultation time information are sent to the mobile terminal of patient in the mode of seek medical advice Quick Response Code and word.Written form includes but not limited to note, micro-letter, QQ information or Email etc.Written form mainly facilitates patient to consult voluntarily.
The solicited message of seeking medical advice that patient is sent by mobile terminal such as can comprise the basic state of an illness of patient, symptom, wishes medical physician names, consultation time of wishing etc.Customer service module is on the basis of seeking medical advice solicited message, database module is gone to inquire about patient information and the information about doctor of storage, determine that patient should register in which section office, which doctor if having time can for arranging, and according to seeing that patient temporal information used probably estimates patient should at which time hospital admission for arrange in numerical order in the time arranged forward number of patients and each doctor.This estimation does not require very accurate, only need provide approximate time just passable.Such as, by inquiry find A doctor on Monday afternoon the number of having, afternoon was from 14 o'clock, there are 5 patients above, A doctor saw that the averaging time of a patient was about 10 minutes in the past, probably can judge that at 15 in A doctor afternoon can as patient's B diagnosis and treatment, at this moment just can advise patient B in the afternoon 15 come to go to a doctor.This time does not require accurately, such as, to run into the patient of a state of an illness complexity before A doctor, until 15: 30 just have time, time of this wait is concerning normally acceptable psychologically patient later.What patient really easily produced dislike is registers, payment etc. repeats time of queuing up.Such as doctor just sees the patient be over above in 14: 30 again; now patient B not yet arrives hospital; now usually have early to patient's (originally coming after patient B); the patient that in this case can be distributed below by nurse triage platform completely first treats, and gives priority in arranging for after waiting patient B to arrive.
Customer service module is by the solicited message of seeking medical advice of patient simultaneously, information of registering and consultation time information are sent to medical modules, doctor can inquire about by medical modules the information of registering and consultation time information and solicited message of seeking medical advice of waiting for medical patient, inspection advisory opinion is provided based on solicited message of seeking medical advice, and by medical modules, this inspection advisory opinion is fed back to customer service module, customer service module generates fox message according to this inspection advisory opinion and sends to section office's distribution module, section office's distribution module according to this fox message for patient arranges to check section office and supervision time, and inspection section office and supervision time are fed back to customer service module, customer service module is to check that these inspection section office and supervision time are sent to the mobile terminal of patient by the mode of Quick Response Code and word.
The solicited message of seeking medical advice of such as patient B shows this patient B and will see stomach trouble, what the information displaying patient that registers hung is A doctor afternoon May 25 number, consultation time is 15: 30 afternoon, these information of patient B are sent to medical modules by customer service module, A doctor can inquire about by medical modules the information of registering and consultation time information and solicited message of seeking medical advice of waiting for medical patient B, inspection advisory opinion is provided based on solicited message of seeking medical advice, such as check that advisory opinion can be that Blood Sampling Room blood count is gone in requirement, or go β-Ultrasound Room to do B ultrasonic, then this inspection advisory opinion will be fed back to customer service module by medical modules by A doctor, customer service module generates fox message according to this inspection advisory opinion and sends to section office's distribution module, section office's distribution module according to this fox message for patient arranges to check section office and supervision time, and inspection section office and supervision time are fed back to customer service module, customer service module is to check that these inspection section office and supervision time are sent to the mobile terminal of patient by the mode of Quick Response Code and word.Which section office's distribution module can be provided with by school according to the hardware condition of hospital and check that section office can for distributing.Common inspection section office include but not limited to Electrocardiograph and Electroencephalograph inspection chamber, Blood Sampling Room, β-Ultrasound Room, gynecologial examination room etc.
These inspection section office and supervision time also can be sent to the mobile terminal of patient by customer service module with written form simultaneously.Written form includes but not limited to note, micro-letter, QQ information or Email etc.Written form mainly facilitates patient to consult voluntarily.Patient holds on time in the supervision time and checks that Quick Response Code checks to the inspection section office distributing to him.
Described inspection Quick Response Code comprises Laboratory Fee payment information, and patient is after this inspection Quick Response Code is scanned in inspection section office, and the mobile terminal of patient receives pays Laboratory Fee instruction, and patient completes after Laboratory Fee is paid and checks that section office just start to check patient.
After having checked, the check result of patient shares in the medical modules of the doctor of patient registration's information displaying by inspection section office automatically that make check result, inquires about for doctor.The medical modules of the doctor of patient registration's information displaying in fact namely patient requires the doctor that seeks medical advice, when seeking medical advice, patient to seek medical advice Quick Response Code in the medical modules scanning of the doctor sought medical advice, the medical modules of the medical modules scanning the Quick Response Code of seeking medical advice of this patient in fact namely doctor of patient registration's information displaying.Patient is only after Quick Response Code is sought medical advice in the scanning of the medical modules of doctor, and doctor just starts to carry out diagnoses and treatment to patient.
Described Quick Response Code of seeking medical advice comprises registration fee payment information, patient is after medical modules scans this Quick Response Code of seeking medical advice, medical modules reads this registration fee payment information, to patient mobile terminal send pays registration fee instruction, patient complete registration fee pay after doctor just start to carry out diagnoses and treatment to patient.
The information of writing a prescription, after carrying out diagnoses and treatment to patient, is sent to the mobile terminal of patient by doctor in the mode of get it filled Quick Response Code and word by medical modules; Patient gets it filled at this Quick Response Code of getting it filled of module scans of automatically getting it filled.Written form includes but not limited to note, micro-letter, QQ information or Email etc.Written form mainly facilitates patient to consult voluntarily.
Described Quick Response Code of getting it filled comprises medical fee payment information, and patient is after this Quick Response Code of getting it filled of module scans of automatically getting it filled, and the mobile terminal of patient receives pays medical fee instruction, and patient completes module of automatically getting it filled after medical fee is paid and just allows patient to get it filled.
Described module class of automatically getting it filled is similar to automatic vending machine of the prior art, but function ratio automatic vending machine wants powerful and perfect.This module Quick Response Code of getting it filled by scanning patient of automatically getting it filled, identify classification and the price of the medicine that client need is bought, automatically inside modules of getting it filled is provided with medicine identification and calculation of price device, the packing box of often kind of medicine is equipped with unique nomenclature of drug identification code and drug price identification code, this nomenclature of drug identification code and drug price identification code can be such as bar codes, Quick Response Code, or various radio-frequency identification code, as long as the means of identification that can comprise nomenclature of drug and pricing information all can adopt.
Above-mentioned registration fee, Laboratory Fee and paying of medical fee allow patient to be paid the fees by Alipay, deposit card and/or credit card.Described mobile terminal comprises smart mobile phone, panel computer and/or Intelligent bracelet.Described medical modules comprises desktop computer, notebook computer and/or panel computer.
Introduce each doctor above-mentioned below and see the time that a patient is used.
Each described doctor sees that patient refers to from patient's timing Quick Response Code is sought medical advice in the medical modules scanning of doctor at time used, generate the time of getting it filled and to terminate Quick Response Code between timing to medical modules, each doctor seen patient is stored in database module time used by medical modules.This temporal information is mainly used in probably estimating patient should at which time hospital admission for customer service module.
Get it filled after Quick Response Code completes and get it filled in patient's scanning, the information about doctor generating this Quick Response Code of getting it filled is sent on the mobile terminal of the patient scanning this Quick Response Code of getting it filled with the form of questionnaire by described management layer module, by patient, doctor is evaluated, evaluation result gathers in management layer module automatically, by the hospital management layer personnel inquiry with corresponding authority.Questionnaire can adopt very simple mode, such as only include patient whether to be satisfied with the medical services of doctor, can arrange very dissatisfied, dissatisfied, generally, satisfied, several option such as very satisfied, if patient assessment is very dissatisfied, dissatisfied or general, can also further for optional reason feedback of patient etc.These evaluation information aspects can be used for administration and supervision authorities to examine doctor, are conducive to hospital on the other hand and improve medical service level, analyze the main cause finding to produce conflict between doctors and patients, thus fundamentally avoid Doctor-patient conflicts.
In sum, be embodiment of the present invention content, and obviously embodiments of the present invention are not limited in this, it according to different application environment, can utilize functions implementing the present invention corresponding demand.
Claims (10)
1. a mobile terminal medical control system, it is characterized in that, comprise: database module, customer service module, section office's distribution module, medical modules, automatically to get it filled module, management layer module and mobile terminal, wherein, database module sees for storing patient information, information about doctor and each doctor the time that a patient is used, the solicited message of seeking medical advice that customer service module is sent by mobile terminal for receiving patient, the time that patient is used and the solicited message of seeking medical advice that patient is sent by mobile terminal is seen according to the patient information stored in database module, information about doctor and each doctor, the problem of online answer patient, register formality for patient handles and arrange consultation time, and the information of registering of patient and consultation time information are sent to the mobile terminal of patient in the mode of seek medical advice Quick Response Code and word, customer service module is by the solicited message of seeking medical advice of patient simultaneously, information of registering and consultation time information are sent to medical modules, doctor can inquire about by medical modules the information of registering and consultation time information and solicited message of seeking medical advice of waiting for medical patient, inspection advisory opinion is provided based on solicited message of seeking medical advice, and by medical modules, this inspection advisory opinion is fed back to customer service module, customer service module generates fox message according to this inspection advisory opinion and sends to section office's distribution module, section office's distribution module according to this fox message for patient arranges to check section office and supervision time, and inspection section office and supervision time are fed back to customer service module, customer service module is to check that these inspection section office and supervision time are sent to the mobile terminal of patient by the mode of Quick Response Code and word, the information of writing a prescription, after carrying out diagnoses and treatment to patient, is sent to the mobile terminal of patient by doctor in the mode of get it filled Quick Response Code and word by medical modules, patient gets it filled at this Quick Response Code of getting it filled of module scans of automatically getting it filled.
2. mobile terminal medical control system according to claim 1, it is characterized in that, each described doctor sees that patient refers to from patient's timing Quick Response Code is sought medical advice in the medical modules scanning of doctor at time used, generate the time of getting it filled and to terminate Quick Response Code between timing to medical modules, each doctor seen patient is stored in database module time used by medical modules.
3. mobile terminal medical control system according to claim 2, it is characterized in that, get it filled after Quick Response Code completes and get it filled in patient's scanning, the information about doctor generating this Quick Response Code of getting it filled is sent on the mobile terminal of the patient scanning this Quick Response Code of getting it filled with the form of questionnaire by described management layer module, by patient, doctor is evaluated, evaluation result gathers in management layer module automatically, by the hospital management layer personnel inquiry with corresponding authority.
4. mobile terminal medical control system according to claim 3, it is characterized in that, described Quick Response Code of seeking medical advice comprises registration fee payment information, patient is after medical modules scans this Quick Response Code of seeking medical advice, medical modules reads this registration fee payment information, to patient mobile terminal send pays registration fee instruction, patient complete registration fee pay after doctor just start to carry out diagnoses and treatment to patient.
5. mobile terminal medical control system according to claim 4, it is characterized in that, described inspection Quick Response Code comprises Laboratory Fee payment information, patient is after this inspection Quick Response Code is scanned in inspection section office, the mobile terminal of patient receives pays Laboratory Fee instruction, and patient completes after Laboratory Fee is paid and checks that section office just start to check patient.
6. mobile terminal medical control system according to claim 5, it is characterized in that, described Quick Response Code of getting it filled comprises medical fee payment information, patient is after this Quick Response Code of getting it filled of module scans of automatically getting it filled, the mobile terminal of patient receives pays medical fee instruction, and patient completes module of automatically getting it filled after medical fee is paid and just allows patient to get it filled.
7. mobile terminal medical control system according to claim 6, is characterized in that, described registration fee, Laboratory Fee and paying of medical fee allow patient to be paid the fees by Alipay, deposit card and/or credit card.
8. mobile terminal medical control system according to claim 6, is characterized in that, described mobile terminal comprises smart mobile phone, panel computer and/or Intelligent bracelet.
9. mobile terminal medical control system according to claim 6, is characterized in that, described medical modules comprises desktop computer, notebook computer and/or panel computer.
10. mobile terminal medical control system according to claim 6, is characterized in that, described inspection section office the check result of patient is shared to automatically scanning this patient seek medical advice in the medical modules of Quick Response Code, inquire about for doctor.
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