CN104678991A - Method and system for diagnosing abnormity of household appliance, server and household appliance - Google Patents
Method and system for diagnosing abnormity of household appliance, server and household appliance Download PDFInfo
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- CN104678991A CN104678991A CN201410852921.0A CN201410852921A CN104678991A CN 104678991 A CN104678991 A CN 104678991A CN 201410852921 A CN201410852921 A CN 201410852921A CN 104678991 A CN104678991 A CN 104678991A
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- G05—CONTROLLING; REGULATING
- G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
- G05B23/00—Testing or monitoring of control systems or parts thereof
- G05B23/02—Electric testing or monitoring
- G05B23/0205—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults
- G05B23/0208—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults characterized by the configuration of the monitoring system
- G05B23/0213—Modular or universal configuration of the monitoring system, e.g. monitoring system having modules that may be combined to build monitoring program; monitoring system that can be applied to legacy systems; adaptable monitoring system; using different communication protocols
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Abstract
The invention provides a method and a system for diagnosing the abnormity of a household appliance, a server and the household appliance. The method comprises the following steps of transmitting a first operation instruction to a first household appliance, so that the first household appliance executes the first operation instruction to generate first result data, and transmitting a second operation instruction to a second household appliance, so that the second household appliance executes the second operation instruction to generate second result data; receiving the first result data from the first household appliance and the second result data from the second household appliance; according to the first result data, the second result data and a preset diagnosis algorithm, diagnosing whether the first household is abnormal or not. According to the technical scheme provided by the invention, the abnormity of the household appliance can be more quickly and accurately diagnosed, online updating of the diagnosis algorithm can be realized, the service quality is further improved while maintenance fee expense is reduced, and the user experience is improved.
Description
Technical field
The present invention relates to household electrical appliance technical field, in particular to a kind of household electrical appliance abnormality diagnostic method, a kind of household electrical appliance abnormity diagnostic system, a kind of server and a kind of household electrical appliance.
Background technology
Along with the development with/without line mechanics of communication, consider the ease of use of product, the demand of user to intelligent artifact increases day by day.The function day by day complicated variation of intelligent artifact, the after services of product such as the fault diagnosis of intelligent artifact become important topic.
The household electrical appliance abnormity diagnostic system of existing smart kitchen systems, the idiographic flow of execute exception diagnosis is as follows:
(1) control module in " server " controls to start diagnostic mode, and issues " first diagnostic module " of diagnostic instruction to server end.
(2) " first diagnostic module " of server end generates command signal (for controlling to perform " second opinion module " built-in in electrical equipment MCU), and command signal is sent to " first communication module " of server end.
(3) " first communication module " of server end by predefined communications protocol (such as, RS_485 communications protocol) command signal sent of " first diagnostic module " of change server end, and by wireless or wired mode, the command signal after conversion is sent to " second communication module " of electrical equipment end.
(4) " second communication module " of electrical equipment end by predefined communications protocol (such as, RS_485 communications protocol) again change the command signal after " the first communication module " conversion of server end, and the command signal after conversion is again sent to " the second opinion module " of electrical equipment end.
(5) " the second opinion module " of electrical equipment end performs diagnostic function, and is sent to by result data " second communication module " of electrical equipment end.
(6) " second communication module " of electrical equipment end changes the above results data by predefined communications protocol (such as, RS_485 communications protocol), sends to " first communication module " of server end by wireless or wired mode.
(7) " first communication module " of server end according to predefined communications protocol (such as, RS_485 communications protocol) again change the result data after " the second communication module " conversion of electrical equipment end, and the result data after conversion is again sent to " first diagnostic module " of server end.
(8) " first diagnostic module " of server end sends to control module the result data after conversion again, and terminates diagnostic mode.
Visible, existing diagnostic system is only utilize built-in diagnostic module in the MCU that finishes in advance to carry out the abnormity diagnosis of household electrical appliance, so whether the function do not comprised in the diagnostic module that product initial stage of development cannot be diagnosed out to finish in advance is abnormal.And, once start diagnostic module, need to perform all codes finished in advance, so, need to wait for certain hour to obtain diagnostic result.In addition, existing diagnostic module is built in MCU, when needs upgrade diagnosis algorithm, after sale service personnel need to make a personal call on each subscriber household, upgrade the diagnostic routine firmware be built in MCU, so, and add the input of manpower and capital, and reduce the perceptibility of client.
In sum, there is the problems such as diagnosis basis is single, accuracy is low, diagnosis long operational time, diagnosis algorithm renewal difficulty in the household electrical appliance abnormity diagnostic system of existing smart kitchen systems.
Therefore, need a kind of new household electrical appliance abnormity diagnostic system, on the one hand, the exception of household electrical appliance can be diagnosed more rapidly and exactly, and then provide home appliance repair information more accurately for user, improve user to the satisfaction of maintenance service; On the other hand, and the online updating of diagnosis algorithm can be realized, improve service quality further while reducing the expenditure of maintenance cost, promote Consumer's Experience.
Summary of the invention
The present invention is intended at least to solve one of technical matters existed in prior art or correlation technique.
For this reason, one object of the present invention is to propose a kind of household electrical appliance abnormality diagnostic method, for server.
Another object of the present invention is to propose a kind of server.
Another object of the present invention is to propose a kind of household electrical appliance abnormality diagnostic method, for household electrical appliance.
Another object of the present invention is to propose a kind of household electrical appliance.
An also object of the present invention is to propose a kind of household electrical appliance abnormity diagnostic system.
For realizing at least one object above-mentioned, embodiment according to a first aspect of the invention, propose a kind of household electrical appliance abnormality diagnostic method, for server, comprise: send the first operational order to first hand electrical appliance, perform described first operational order to make described first hand electrical appliance and generate the first result data, and send the second operational order to the second household electrical appliance, perform described second operational order to make described second household electrical appliance and generate the second result data; Receive from described first result data of described first hand electrical appliance and described second result data of described second household electrical appliance; Diagnose described first hand electrical appliance whether abnormal according to described first result data, described second result data and default diagnosis algorithm; Wherein, described first hand electrical appliance is pending abnormality diagnostic household electrical appliance, and described second household electrical appliance are other household electrical appliance in the household electrical appliance of smart kitchen systems except first hand electrical appliance, and the quantity of described second household electrical appliance is more than or equal to 1.
Household electrical appliance abnormality diagnostic method according to an embodiment of the invention, by to first hand electrical appliance (pending abnormality diagnostic household electrical appliance) and the second household electrical appliance (other household electrical appliance in the household electrical appliance of smart kitchen systems except first hand electrical appliance) transmit operation instruction, control first hand electrical appliance and the second household electrical appliance perform corresponding operational order (such as respectively, control household electrical appliance and perform electrical function) generate result data, this result data that this server feeds back based on household electrical appliance and diagnosis algorithm carry out abnormity diagnosis to first hand electrical appliance, namely by the interaction of server and first hand electrical appliance and the second household electrical appliance, the data message of comprehensive descision first hand electrical appliance and the second household electrical appliance realizes the abnormity diagnosis to first hand electrical appliance, so, the exception of household electrical appliance can be diagnosed more rapidly and exactly, and then provide home appliance repair information more accurately for user, improve user to the satisfaction of maintenance service, and the online updating of diagnosis algorithm can be realized, download up-to-date diagnosis algorithm as by network from " Cloud Server ", can improve service quality further while minimizing maintenance cost expenditure, promote Consumer's Experience.
Wherein, the quantity of the second household electrical appliance can be one or more, can determine, certainly can also carry out quick diagnosis or comprehensive diagnostic according to the different demands of user according to the concrete condition of user's request, household electrical appliance and electrical function to be diagnosed.
Such as, when carrying out abnormity diagnosis to the firepower regulatory function of kitchen range, the data message that the temperature sensor that cigarette machine or air-conditioning are installed obtains can be utilized; When whether there being leakage coal gas extremely to diagnose to kitchen range, the data message of air purifier can be utilized, such as, when air purifier detects gas leak, if without during detection gas leak function, kitchen range can be judged as that kitchen range gas outlet is abnormal, if kitchen range have when detecting gas leak function can be judged as gas leak Sensing abnormality; When the refrigeration to air-conditioning, dehumidification function exception, the temperature of cigarette machine or air freshener, humidity information can be utilized.Both can realize the quick diagnosis to single electrical function, also can realize the comprehensive diagnostic to the multiple function of household electrical appliance.
According to one embodiment of present invention, in technique scheme, preferably, when diagnosing out described first hand electrical appliance abnormal, output abnormality diagnostic result, and transmit control signal to described first hand electrical appliance and/or designated terminal, to control described first hand electrical appliance and/or described designated terminal sends abnormity prompt; When diagnosing out described first hand electrical appliance normal, resend described first operational order and described second operational order according to default sense cycle and/or the detection instruction that receives, wherein said default sense cycle comprises: described server operation cycle and/or default timing cycle.
Household electrical appliance abnormality diagnostic method according to an embodiment of the invention, when diagnosing out first hand electrical appliance abnormal, export diagnostic result, and control first hand electrical appliance and/or designated terminal sends abnormity prompt, so, can the exception of accurately and rapidly reminding user household electrical appliance in several ways, when diagnosing out first hand electrical appliance normal, operational order can be resend to first hand electrical appliance according to default sense cycle, or carry out manual random start abnormity diagnosis by user, or the mode that both combine controls to re-start abnormity diagnosis to first hand electrical appliance, wherein, default sense cycle comprises: the self-contained execution cycle of server (such as, the performance period of diagnosis algorithm), or the timing cycle that user is arranged (such as, with hour, my god, week, month, season or year are the cycle), or the mode that both combine carries out periodicity abnormity diagnosis to household electrical appliance, so, can realize carrying out periodically household electrical appliance or randomly or periodically and randomness abnormity diagnosis in combination, guarantee the exception of Timeliness coverage household electrical appliance, correspondingly process in time with reminding user, promote Consumer's Experience.
According to one embodiment of present invention, in technique scheme, preferably, described designated terminal comprises: mobile phone terminal, computer client, Intelligent worn device terminal and/or removable computer terminal.In this technical scheme, by household electrical appliance abnormity prompt is sent to terminal, effectively can guarantee that, when user is in the state away from household electrical appliance, still can know the abnormal conditions of household electrical appliance in time, designated terminal includes but not limited to above-mentioned several.
According to one embodiment of present invention, in technique scheme, preferably, described first hand electrical appliance and described second household electrical appliance are sent to according to default communications protocol respectively by after described first operational order and described second operational order conversion; According to described default communications protocol, described first result data and described second result data are changed, and diagnose described first hand electrical appliance whether abnormal according to described second result after described first result data after conversion, conversion and described default diagnosis algorithm.
Household electrical appliance abnormality diagnostic method according to an embodiment of the invention, transmit after operational order or result data conversion again according to default communications protocol, effectively can avoid signal and the data distortion of direct base band transmission, and then ensure validity and the accuracy of command signal and result data.
Embodiment according to a second aspect of the invention, propose a kind of server, comprise: diagnostic module, for sending the first operational order to first hand electrical appliance, perform described first operational order to make described first hand electrical appliance and generate the first result data, and send the second operational order to the second household electrical appliance, perform described second operational order to make described second household electrical appliance and generate the second result data, and receive from described first result data of described first hand electrical appliance and described second result data of described second household electrical appliance, and according to described first result data, whether described second result data and default diagnosis algorithm diagnose described first hand electrical appliance abnormal, wherein, described first hand electrical appliance is pending abnormality diagnostic household electrical appliance, and described second household electrical appliance are other household electrical appliance in the household electrical appliance of smart kitchen systems except first hand electrical appliance, and the quantity of described second household electrical appliance is more than or equal to 1.
Server according to an embodiment of the invention, by to first hand electrical appliance (pending abnormality diagnostic household electrical appliance) and the second household electrical appliance (other household electrical appliance in the household electrical appliance of smart kitchen systems except first hand electrical appliance) transmit operation instruction, control first hand electrical appliance and the second household electrical appliance perform corresponding operational order (such as respectively, control household electrical appliance and perform electrical function) generate result data, this result data that this server feeds back based on household electrical appliance and diagnosis algorithm carry out abnormity diagnosis to first hand electrical appliance, namely by the interaction of server and first hand electrical appliance and the second household electrical appliance, the data message of comprehensive descision first hand electrical appliance and the second household electrical appliance realizes the abnormity diagnosis to first hand electrical appliance, so, the exception of household electrical appliance can be diagnosed more rapidly and exactly, and then provide home appliance repair information more accurately for user, improve user to the satisfaction of maintenance service, and the online updating of diagnosis algorithm can be realized, download up-to-date diagnosis algorithm as by network from " Cloud Server ", can improve service quality further while minimizing maintenance cost expenditure, promote Consumer's Experience.
Wherein, the quantity of the second household electrical appliance can be one or more, can determine, certainly can also carry out quick diagnosis or comprehensive diagnostic according to the different demands of user according to the concrete condition of user's request, household electrical appliance and electrical function to be diagnosed.
Such as, when carrying out abnormity diagnosis to the firepower regulatory function of kitchen range, the data message that the temperature sensor that cigarette machine or air-conditioning are installed obtains can be utilized; When whether there being leakage coal gas extremely to diagnose to kitchen range, the data message of air purifier can be utilized, such as, when air purifier detects gas leak, if without during detection gas leak function, kitchen range can be judged as that kitchen range gas outlet is abnormal, if kitchen range have when detecting gas leak function can be judged as gas leak Sensing abnormality; When the refrigeration to air-conditioning, dehumidification function exception, the temperature of cigarette machine or air freshener, humidity information can be utilized.Both can realize the quick diagnosis to single electrical function, also can realize the comprehensive diagnostic to the multiple function of household electrical appliance.
According to one embodiment of present invention, in technique scheme, preferably, described diagnostic module also for: when diagnosing out described first hand electrical appliance abnormal, control output abnormality diagnostic result, and transmit control signal to described first hand electrical appliance and/or designated terminal, to control described first hand electrical appliance and/or described designated terminal sends abnormity prompt; When diagnosing out described first hand electrical appliance normal, resend described first operational order and described second operational order according to default sense cycle and/or the detection instruction that receives, and described default sense cycle comprises: described server operation cycle and/or default timing cycle.
Server according to an embodiment of the invention, when diagnosing out first hand electrical appliance abnormal, export diagnostic result, and control first hand electrical appliance and/or designated terminal sends abnormity prompt, so, can the exception of accurately and rapidly reminding user household electrical appliance in several ways, when diagnosing out first hand electrical appliance normal, operational order can be resend to first hand electrical appliance according to default sense cycle, or carry out manual random start abnormity diagnosis by user, or the mode that both combine controls to re-start abnormity diagnosis to first hand electrical appliance, wherein, default sense cycle comprises: the self-contained execution cycle of server (such as, the performance period of diagnosis algorithm), or the timing cycle that user is arranged (such as, with hour, my god, week, month, season or year are the cycle), or the mode that both combine carries out periodicity abnormity diagnosis to household electrical appliance, so, can realize carrying out periodically household electrical appliance or randomly or periodically and randomness abnormity diagnosis in combination, guarantee the exception of Timeliness coverage household electrical appliance, correspondingly process in time with reminding user, promote Consumer's Experience.
According to one embodiment of present invention, in technique scheme, preferably, described designated terminal comprises: mobile phone terminal, computer client, Intelligent worn device terminal and/or removable computer terminal.In this technical scheme, by household electrical appliance abnormity prompt is sent to terminal, effectively can guarantee that, when user is in the state away from household electrical appliance, still can know the abnormal conditions of household electrical appliance in time, designated terminal includes but not limited to above-mentioned several.
According to one embodiment of present invention, in technique scheme, preferably, also comprise: server side communication module, described first hand electrical appliance and described second household electrical appliance are sent to respectively by after described first operational order and described second operational order conversion for default communications protocol, and according to described default communications protocol, described first result data and described second result data are changed, and according to described first result data after conversion, whether described second result after conversion and described default diagnosis algorithm diagnose described first hand electrical appliance abnormal, and the communication modes of described server side communication module and described first hand electrical appliance and described second household electrical appliance comprises: wired or wireless.
Server according to an embodiment of the invention, transmit after operational order or result data conversion again according to default communications protocol, effectively can avoid signal and the data distortion of direct base band transmission, and then ensure validity and the accuracy of command signal and result data, and the mode of server side communication module and household electrical appliance communication includes but not limited to: wired and wireless.
Embodiment according to a third aspect of the invention we, proposes a kind of household electrical appliance abnormality diagnostic method, for household electrical appliance, comprising: receive the operational order from server; Generate result data according to described operational order, and described result data is sent to described server, diagnose described household electrical appliance whether abnormal to make described server according to described result data.
Household electrical appliance abnormality diagnostic method according to an embodiment of the invention, this operational order is performed (such as according to the operational order from server, perform electrical function) generate result data, and result data is sent to server, to realize and the effective communication of server, and then for rapidly and realize exactly providing favourable guarantee to the abnormity diagnosis of household electrical appliance.
According to one embodiment of present invention, in technique scheme, preferably, also comprise: receive the control signal from described server, and sending abnormity prompt according to described control signal, the mode of described abnormity prompt comprises: sound, light, word and/or image.
Household electrical appliance abnormality diagnostic method according to an embodiment of the invention, when household electrical appliance are abnormal, carry out abnormity prompt, the mode of abnormity prompt includes but not limited to: sound, light, word and/or image, such as, can be the prompt tone that sends of hummer or pilot lamp luminous warning, or in conjunction with "abnormal" printed words display reminding user, so, can keep in repair household electrical appliance by reminding user timely and effectively, promote user's experience; On the other hand, also can provide product repairing information more accurately for user, and then improve user to the satisfaction of maintenance service.
According to one embodiment of present invention, in technique scheme, preferably, also comprise: according to default communications protocol, described operational order is changed, and generate described result data according to the described operational order after conversion; Described server is sent to by after described result data conversion according to described default communications protocol.
Household electrical appliance abnormality diagnostic method according to an embodiment of the invention, transmit after operational order or result data conversion again according to default communications protocol, effectively can avoid signal and the data distortion of direct base band transmission, and then ensure validity and the accuracy of command signal and result data.
Embodiment according to a forth aspect of the invention, proposes a kind of household electrical appliance, comprising: electrical equipment side communication module, receives the operational order from server, and described operational order is sent to command process module; Whether described command process module, generates result data according to described operational order, and described result data is sent to described server, diagnose described household electrical appliance abnormal to make described server according to described result data.
Household electrical appliance according to an embodiment of the invention, this operational order is performed (such as according to the operational order from server, perform electrical function) generate result data, and result data is sent to server, to realize and the effective communication of server, and then for rapidly and realize exactly providing favourable guarantee to the abnormity diagnosis of household electrical appliance.
According to one embodiment of present invention, in technique scheme, preferably, described electrical equipment side communication module also for: receive the described control signal from described server; And also comprise: abnormal prompt module, for sending abnormity prompt according to described control signal, the mode of described abnormity prompt comprises: sound, light, word and/or image.
Household electrical appliance according to an embodiment of the invention, when abnormal, carry out abnormity prompt, the mode of abnormity prompt includes but not limited to: sound, light, word and/or image, such as, can be the prompt tone that sends of hummer or pilot lamp luminous warning, or in conjunction with "abnormal" printed words display reminding user, so, can keep in repair household electrical appliance by reminding user timely and effectively, promote user's experience; On the other hand, also can provide product repairing information more accurately for user, and then improve user to the satisfaction of maintenance service.
According to one embodiment of present invention, in technique scheme, preferably, described electrical equipment side communication module also for: be sent to described command process module according to default communications protocol by after the conversion of described operational order, and be sent to described server according to described default communications protocol by after described result data conversion, wherein, the communication modes of described electrical equipment side communication module and described server comprises: wired or wireless.
Household electrical appliance according to an embodiment of the invention, transmit after operational order or result data conversion again according to default communications protocol, effectively can avoid signal and the data distortion of direct base band transmission, and then ensure validity and the accuracy of command signal and result data, and the communication modes of electrical equipment side communication module and server includes but not limited to: wired or wireless.
Embodiment according to a fifth aspect of the invention, propose a kind of household electrical appliance abnormity diagnostic system, comprising: the as above server described in arbitrary technical scheme, and as the household electrical appliance described in arbitrary technical scheme, wherein, the quantity of described household electrical appliance is more than or equal to 2.
Household electrical appliance abnormity diagnostic system according to an embodiment of the invention, by the interaction of the server as above according to any one of technical scheme and the household electrical appliance as above according to any one of technical scheme, the exception of household electrical appliance can be diagnosed more rapidly and exactly, and then provide home appliance repair information more accurately for user, improve user to the satisfaction of maintenance service, and the online updating of diagnosis algorithm can be realized, improve service quality further while minimizing maintenance cost expenditure, promote Consumer's Experience, wherein, the quantity of household electrical appliance is more than or equal to 2.
Pass through the present invention, the exception of household electrical appliance can be diagnosed more rapidly and exactly on the one hand, and then provide home appliance repair information more accurately for user, improve user to the satisfaction of maintenance service, the online updating of diagnosis algorithm can be realized on the other hand, improve service quality further while minimizing maintenance cost expenditure, promote Consumer's Experience.
Accompanying drawing explanation
Above-mentioned and/or additional aspect of the present invention and advantage will become obvious and easy understand from accompanying drawing below combining to the description of embodiment, wherein:
Fig. 1 shows the schematic flow sheet of household electrical appliance abnormality diagnostic method according to an embodiment of the invention;
Fig. 2 shows the structural representation of server according to an embodiment of the invention;
Fig. 3 shows the schematic flow sheet of household electrical appliance abnormality diagnostic method according to another embodiment of the invention;
Fig. 4 shows the structural representation of household electrical appliance according to an embodiment of the invention;
Fig. 5 shows the structural representation of household electrical appliance abnormity diagnostic system according to an embodiment of the invention.
Embodiment
In order to more clearly understand above-mentioned purpose of the present invention, feature and advantage, below in conjunction with the drawings and specific embodiments, the present invention is further described in detail.It should be noted that, when not conflicting, the feature in the embodiment of the application and embodiment can combine mutually.
Set forth a lot of detail in the following description so that fully understand the present invention; but; the present invention can also adopt other to be different from other modes described here and implement, and therefore, protection scope of the present invention is not by the restriction of following public specific embodiment.
Fig. 1 shows the schematic flow sheet of household electrical appliance abnormality diagnostic method according to an embodiment of the invention.
As shown in Figure 1, household electrical appliance abnormality diagnostic method according to an embodiment of the invention, comprise: step 102, the first operational order is sent to first hand electrical appliance, perform described first operational order to make described first hand electrical appliance and generate the first result data, and send the second operational order to the second household electrical appliance, perform described second operational order to make described second household electrical appliance and generate the second result data; Step 104, receives described second result data of described first result data from described first hand electrical appliance and described second household electrical appliance; Whether step 106, diagnose described first hand electrical appliance abnormal according to described first result data, described second result data and default diagnosis algorithm; Wherein, described first hand electrical appliance is pending abnormality diagnostic household electrical appliance, and described second household electrical appliance are other household electrical appliance in the household electrical appliance of smart kitchen systems except first hand electrical appliance, and the quantity of described second household electrical appliance is more than or equal to 1.
Household electrical appliance abnormality diagnostic method according to an embodiment of the invention, by to first hand electrical appliance (pending abnormality diagnostic household electrical appliance) and the second household electrical appliance (other household electrical appliance in the household electrical appliance of smart kitchen systems except first hand electrical appliance) transmit operation instruction, control first hand electrical appliance and the second household electrical appliance perform corresponding operational order (such as respectively, control household electrical appliance and perform electrical function) generate result data, this result data that this server feeds back based on household electrical appliance and diagnosis algorithm carry out abnormity diagnosis to first hand electrical appliance, namely by the interaction of server and first hand electrical appliance and the second household electrical appliance, the data message of comprehensive descision first hand electrical appliance and the second household electrical appliance realizes the abnormity diagnosis to first hand electrical appliance, so, the exception of household electrical appliance can be diagnosed more rapidly and exactly, and then provide home appliance repair information more accurately for user, improve user to the satisfaction of maintenance service, and the online updating of diagnosis algorithm can be realized, download up-to-date diagnosis algorithm as by network from " Cloud Server ", can improve service quality further while minimizing maintenance cost expenditure, promote Consumer's Experience.
Wherein, the quantity of the second household electrical appliance can be one or more, can determine, certainly can also carry out quick diagnosis or comprehensive diagnostic according to the different demands of user according to the concrete condition of user's request, household electrical appliance and electrical function to be diagnosed.
Such as, when carrying out abnormity diagnosis to the firepower regulatory function of kitchen range, the data message that the temperature sensor that cigarette machine or air-conditioning are installed obtains can be utilized; When whether there being leakage coal gas extremely to diagnose to kitchen range, the data message of air purifier can be utilized, such as, when air purifier detects gas leak, if without during detection gas leak function, kitchen range can be judged as that kitchen range gas outlet is abnormal, if kitchen range have when detecting gas leak function can be judged as gas leak Sensing abnormality; When the refrigeration to air-conditioning, dehumidification function exception, the temperature of cigarette machine or air freshener, humidity information can be utilized.Both can realize the quick diagnosis to single electrical function, also can realize the comprehensive diagnostic to the multiple function of household electrical appliance.
According to one embodiment of present invention, in technique scheme, preferably, when diagnosing out described first hand electrical appliance abnormal, output abnormality diagnostic result, and transmit control signal to described first hand electrical appliance and/or designated terminal, to control described first hand electrical appliance and/or described designated terminal sends abnormity prompt; When diagnosing out described first hand electrical appliance normal, resend described first operational order and described second operational order according to default sense cycle and/or the detection instruction that receives, wherein said default sense cycle comprises: described server operation cycle and/or default timing cycle.
Household electrical appliance abnormality diagnostic method according to an embodiment of the invention, when diagnosing out first hand electrical appliance abnormal, export diagnostic result, and control first hand electrical appliance and/or designated terminal sends abnormity prompt, so, can the exception of accurately and rapidly reminding user household electrical appliance in several ways, when diagnosing out first hand electrical appliance normal, operational order can be resend to first hand electrical appliance according to default sense cycle, or carry out manual random start abnormity diagnosis by user, or the mode that both combine controls to re-start abnormity diagnosis to first hand electrical appliance, wherein, default sense cycle comprises: the self-contained execution cycle of server (such as, the performance period of diagnosis algorithm), or the timing cycle that user is arranged (such as, with hour, my god, week, month, season or year are the cycle), or the mode that both combine carries out periodicity abnormity diagnosis to household electrical appliance, so, can realize carrying out periodically household electrical appliance or randomly or periodically and randomness abnormity diagnosis in combination, guarantee the exception of Timeliness coverage household electrical appliance, correspondingly process in time with reminding user, promote Consumer's Experience.
According to one embodiment of present invention, in technique scheme, preferably, described designated terminal comprises: mobile phone terminal, computer client, Intelligent worn device terminal and/or removable computer terminal.In this technical scheme, by household electrical appliance abnormity prompt is sent to terminal, effectively can guarantee that, when user is in the state away from household electrical appliance, still can know the abnormal conditions of household electrical appliance in time, designated terminal includes but not limited to above-mentioned several.
According to one embodiment of present invention, in technique scheme, preferably, described first hand electrical appliance and described second household electrical appliance are sent to according to default communications protocol respectively by after described first operational order and described second operational order conversion; According to described default communications protocol, described first result data and described second result data are changed, and diagnose described first hand electrical appliance whether abnormal according to described second result after described first result data after conversion, conversion and described default diagnosis algorithm.
Household electrical appliance abnormality diagnostic method according to an embodiment of the invention, transmit after operational order or result data conversion again according to default communications protocol, effectively can avoid signal and the data distortion of direct base band transmission, and then ensure validity and the accuracy of command signal and result data.
Fig. 2 shows the structural representation of server according to an embodiment of the invention.
As shown in Figure 2, server 200 according to an embodiment of the invention, comprise: diagnostic module 202, for sending the first operational order to first hand electrical appliance, perform described first operational order to make described first hand electrical appliance and generate the first result data, and send the second operational order to the second household electrical appliance, perform described second operational order to make described second household electrical appliance and generate the second result data, and receive from described first result data of described first hand electrical appliance and described second result data of described second household electrical appliance, and according to described first result data, whether described second result data and default diagnosis algorithm diagnose described first hand electrical appliance abnormal, wherein, described first hand electrical appliance is pending abnormality diagnostic household electrical appliance, and described second household electrical appliance are other household electrical appliance in the household electrical appliance of smart kitchen systems except first hand electrical appliance, and the quantity of described second household electrical appliance is more than or equal to 1.
Server 200 according to an embodiment of the invention, by to first hand electrical appliance (pending abnormality diagnostic household electrical appliance) and the second household electrical appliance (other household electrical appliance in the household electrical appliance of smart kitchen systems except first hand electrical appliance) transmit operation instruction, control first hand electrical appliance and the second household electrical appliance perform corresponding operational order (such as respectively, control household electrical appliance and perform electrical function) generate result data, this result data that this server 200 feeds back based on household electrical appliance and diagnosis algorithm carry out abnormity diagnosis to first hand electrical appliance, namely the interaction of server 200 and first hand electrical appliance and the second household electrical appliance is passed through, the data message of comprehensive descision first hand electrical appliance and the second household electrical appliance realizes the abnormity diagnosis to first hand electrical appliance, so, the exception of household electrical appliance can be diagnosed more rapidly and exactly, and then provide home appliance repair information more accurately for user, improve user to the satisfaction of maintenance service, and the online updating of diagnosis algorithm can be realized, download up-to-date diagnosis algorithm as by network from " Cloud Server ", can improve service quality further while minimizing maintenance cost expenditure, promote Consumer's Experience.
Wherein, the quantity of the second household electrical appliance can be one or more, can determine, certainly can also carry out quick diagnosis or comprehensive diagnostic according to the different demands of user according to the concrete condition of user's request, household electrical appliance and electrical function to be diagnosed.
Such as, when carrying out abnormity diagnosis to the firepower regulatory function of kitchen range, the data message that the temperature sensor that cigarette machine or air-conditioning are installed obtains can be utilized; When whether there being leakage coal gas extremely to diagnose to kitchen range, the data message of air purifier can be utilized, such as, when air purifier detects gas leak, if without during detection gas leak function, kitchen range can be judged as that kitchen range gas outlet is abnormal, if kitchen range have when detecting gas leak function can be judged as gas leak Sensing abnormality; When the refrigeration to air-conditioning, dehumidification function exception, the temperature of cigarette machine or air freshener, humidity information can be utilized.Both can realize the quick diagnosis to single electrical function, also can realize the comprehensive diagnostic to the multiple function of household electrical appliance.
According to one embodiment of present invention, in technique scheme, preferably, described diagnostic module 202 also for: when diagnosing out described first hand electrical appliance abnormal, control output abnormality diagnostic result, and transmit control signal to described first hand electrical appliance and/or designated terminal, to control described first hand electrical appliance and/or described designated terminal sends abnormity prompt; When diagnosing out described first hand electrical appliance normal, resend described first operational order and described second operational order according to default sense cycle and/or the detection instruction that receives, and described default sense cycle comprises: described server operation cycle and/or default timing cycle.
Server 200 according to an embodiment of the invention, when diagnosing out first hand electrical appliance abnormal, export diagnostic result, and control first hand electrical appliance and/or designated terminal sends abnormity prompt, so, can the exception of accurately and rapidly reminding user household electrical appliance in several ways, when diagnosing out first hand electrical appliance normal, operational order can be resend to first hand electrical appliance according to default sense cycle, or carry out manual random start abnormity diagnosis by user, or the mode that both combine controls to re-start abnormity diagnosis to first hand electrical appliance, wherein, default sense cycle comprises: the self-contained execution cycle of server 200 (such as, the performance period of diagnosis algorithm), or the timing cycle that user is arranged (such as, with hour, my god, week, month, season or year are the cycle), or the mode that both combine carries out periodicity abnormity diagnosis to household electrical appliance, so, can realize carrying out periodically household electrical appliance or randomly or periodically and randomness abnormity diagnosis in combination, guarantee the exception of Timeliness coverage household electrical appliance, correspondingly process in time with reminding user, promote Consumer's Experience.
According to one embodiment of present invention, in technique scheme, preferably, described designated terminal comprises: mobile phone terminal, computer client, Intelligent worn device terminal and/or removable computer terminal.In this technical scheme, by household electrical appliance abnormity prompt is sent to terminal, effectively can guarantee that, when user is in the state away from household electrical appliance, still can know the abnormal conditions of household electrical appliance in time, designated terminal includes but not limited to above-mentioned several.
According to one embodiment of present invention, in technique scheme, preferably, also comprise: server side communication module 204, described first hand electrical appliance and described second household electrical appliance are sent to respectively by after described first operational order and described second operational order conversion for default communications protocol, and according to described default communications protocol, described first result data and described second result data are changed, and according to described first result data after conversion, whether described second result after conversion and described default diagnosis algorithm diagnose described first hand electrical appliance abnormal, and described server side communication module 204 comprises with the communication modes of described first hand electrical appliance and described second household electrical appliance: wired or wireless.
Server 200 according to an embodiment of the invention, transmit after operational order or result data conversion again according to default communications protocol, effectively can avoid signal and the data distortion of direct base band transmission, and then ensure validity and the accuracy of command signal and result data, and server side communication module 204 includes but not limited to the mode of household electrical appliance communication: wired and wireless.
According to one embodiment of present invention, preferably, described diagnostic module 202 comprises: judging part 2020, and the detection instruction transformation for receiving is that instruction generates signal, and described instruction generation signal is sent to command generation unit 2022; Described command generation unit 2022, is converted to described first operational order and described second operational order for described instruction is generated signal, and described first operational order and described second operational order is sent to control signal sending part 2024; Described control signal sending part 2024, is sent to described first hand electrical appliance and described second household electrical appliance for controlling by described first operational order and described second operational order; First electric appliance data acceptance division 2026, for receiving described first result data, and is sent to described command generation unit 2022 by described first result data; Second electric appliance data acceptance division 2028, for receiving described second result data, and is sent to described command generation unit 2022 by described second result data.
Server 200 according to an embodiment of the invention, by the correlation of the judging part 2020 of diagnostic module, command generation unit 2022, control signal sending part 2024, first electric appliance data acceptance division 2026, second electric appliance data acceptance division 2028, effectively complete the collection of the generation of instruction, transmission and result data, and then realize the abnormity diagnosis to household electrical appliance.
According to one embodiment of present invention, preferably, described command generation unit 2022 also for, described first result data and the second result data are sent to described judging part 2020; Described judging part 2020 also for, diagnose described first hand electrical appliance whether abnormal according to described first result data and described second result data, and when diagnosing out described first hand electrical appliance abnormal, control output abnormality diagnostic result, and transmit control signal to described first hand electrical appliance and/or designated terminal, to control described first hand electrical appliance and/or described designated terminal sends abnormity prompt; When diagnosing out described first hand electrical appliance normal, resend described operational order according to default sense cycle and/or the detection instruction that receives, wherein, described default sense cycle comprises: described server operation cycle and/or default timing cycle.
Server 200 according to an embodiment of the invention, the result data that the judging part 2020 of diagnostic module 202 produces based on server and the interaction based on server and first hand electrical appliance and the second household electrical appliance realizes the abnormity diagnosis to first hand electrical appliance by diagnosis algorithm, when diagnosing out household electrical appliance abnormal, export diagnostic result, and control household electrical appliance and/or designated terminal sends abnormity prompt, so, can the exception of accurately and rapidly reminding user household electrical appliance in several ways; When diagnosing out household electrical appliance normal, operational order can be resend to carry out abnormity diagnosis to household electrical appliance according to default sense cycle, or carry out manual random start abnormity diagnosis by user, or the mode that both combine controls to re-start abnormity diagnosis to household electrical appliance, unnecessary diagnostic instruction be can effectively reduce on the one hand, the abnormality diagnostic speed of household electrical appliance and accuracy effectively can be improved on the other hand.
Fig. 3 shows the schematic flow sheet of household electrical appliance abnormality diagnostic method according to another embodiment of the invention.
As shown in Figure 3, household electrical appliance abnormality diagnostic method according to another embodiment of the invention, comprising: step 302, receives the operational order from server; Whether step 304, generates result data according to described operational order, and described result data is sent to described server, diagnose described household electrical appliance abnormal to make described server according to described result data.
Household electrical appliance abnormality diagnostic method according to an embodiment of the invention, this operational order is performed (such as according to the operational order from server, perform electrical function) generate result data, and result data is sent to server, to realize and the effective communication of server, and then for rapidly and realize exactly providing favourable guarantee to the abnormity diagnosis of household electrical appliance.
According to one embodiment of present invention, in technique scheme, preferably, also comprise: receive the control signal from described server, and sending abnormity prompt according to described control signal, the mode of described abnormity prompt comprises: sound, light, word and/or image.
Household electrical appliance abnormality diagnostic method according to an embodiment of the invention, when household electrical appliance are abnormal, carry out abnormity prompt, the mode of abnormity prompt includes but not limited to: sound, light, word and/or image, such as, can be the prompt tone that sends of hummer or pilot lamp luminous warning, or in conjunction with "abnormal" printed words display reminding user, so, can keep in repair household electrical appliance by reminding user timely and effectively, promote user's experience; On the other hand, also can provide product repairing information more accurately for user, and then improve user to the satisfaction of maintenance service.
According to one embodiment of present invention, in technique scheme, preferably, also comprise: according to default communications protocol, described operational order is changed, and generate described result data according to the described operational order after conversion; Described server is sent to by after described result data conversion according to described default communications protocol.
Household electrical appliance abnormality diagnostic method according to an embodiment of the invention, transmit after operational order or result data conversion again according to default communications protocol, effectively can avoid signal and the data distortion of direct base band transmission, and then ensure validity and the accuracy of command signal and result data.
Fig. 4 shows the structural representation of household electrical appliance according to an embodiment of the invention.
As shown in Figure 4, household electrical appliance 400 according to an embodiment of the invention, comprising: electrical equipment side communication module 402, receives the operational order from server, and described operational order is sent to command process module 404; Whether described command process module 404, generates result data according to described operational order, and described result data is sent to described server, diagnose described household electrical appliance 400 abnormal to make described server according to described result data.
Household electrical appliance 400 according to an embodiment of the invention, this operational order is performed (such as according to the operational order from server, perform electrical function) generate result data, and result data is sent to server, to realize and the effective communication of server, and then for rapidly and realize exactly providing favourable guarantee to the abnormity diagnosis of household electrical appliance.
According to one embodiment of present invention, in technique scheme, preferably, described electrical equipment side communication module 402 also for: receive the described control signal from described server; And also comprise: abnormal prompt module 406, for sending abnormity prompt according to described control signal, the mode of described abnormity prompt comprises: sound, light, word and/or image.
Household electrical appliance 400 according to an embodiment of the invention, when abnormal, carry out abnormity prompt, the mode of abnormity prompt includes but not limited to: sound, light, word and/or image, such as, can be the prompt tone that sends of hummer or pilot lamp luminous warning, or in conjunction with "abnormal" printed words display reminding user, so, can keep in repair household electrical appliance by reminding user timely and effectively, promote user's experience; On the other hand, also can provide product repairing information more accurately for user, and then improve user to the satisfaction of maintenance service.
According to one embodiment of present invention, in technique scheme, preferably, described electrical equipment side communication module 402 also for: be sent to described command process module 402 according to default communications protocol by after the conversion of described operational order, and be sent to described server according to described default communications protocol by after described result data conversion, wherein, described electrical equipment side communication module 402 comprises with the communication modes of described server: wired or wireless.
Household electrical appliance 400 according to an embodiment of the invention, transmit after operational order or result data conversion again according to default communications protocol, effectively can avoid signal and the data distortion of direct base band transmission, and then ensure validity and the accuracy of command signal and result data, and electrical equipment side communication module 402 includes but not limited to the communication modes of server: wired or wireless.
Fig. 5 shows the structural representation of household electrical appliance abnormity diagnostic system according to an embodiment of the invention.
As shown in Figure 5, household electrical appliance abnormity diagnostic system 500 according to an embodiment of the invention, comprising: the server 200 as above according to any one of technical scheme, and the household electrical appliance 400 as above according to any one of technical scheme, wherein, the quantity of described household electrical appliance is more than or equal to 2.
Household electrical appliance abnormity diagnostic system 500 according to an embodiment of the invention, by the interaction of the server 200 as above according to any one of technical scheme and the household electrical appliance as above according to any one of technical scheme 400, the exception of household electrical appliance can be diagnosed more rapidly and exactly, and then provide home appliance repair information more accurately for user, improve user to the satisfaction of maintenance service, and the online updating of diagnosis algorithm can be realized, improve service quality further while minimizing maintenance cost expenditure, promote Consumer's Experience.
More than be described with reference to the accompanying drawings technical scheme of the present invention, the exception of household electrical appliance can be diagnosed more rapidly and exactly on the one hand, and then provide home appliance repair information more accurately for user, improve user to the satisfaction of maintenance service, the online updating of diagnosis algorithm can be realized on the other hand, improve service quality further while minimizing maintenance cost expenditure, promote Consumer's Experience.
In the present invention, term " first ", " second " object only for describing, and instruction or hint relative importance can not be interpreted as.For the ordinary skill in the art, above-mentioned term concrete meaning in the present invention can be understood as the case may be.
In the description of this instructions, specific features, structure, material or feature that the description of term " embodiment ", " specific embodiment " etc. means to describe in conjunction with this embodiment or example are contained at least one embodiment of the present invention or example.In this manual, identical embodiment or example are not necessarily referred to the schematic representation of above-mentioned term.And the specific features of description, structure, material or feature can combine in an appropriate manner in any one or more embodiment or example.
The foregoing is only the preferred embodiments of the present invention, be not limited to the present invention, for a person skilled in the art, the present invention can have various modifications and variations.Within the spirit and principles in the present invention all, any amendment done, equivalent replacement, improvement etc., all should be included within protection scope of the present invention.
Claims (13)
1. a household electrical appliance abnormality diagnostic method, for server, is characterized in that, comprising:
The first operational order is sent to first hand electrical appliance, perform described first operational order to make described first hand electrical appliance and generate the first result data, and send the second operational order to the second household electrical appliance, perform described second operational order to make described second household electrical appliance and generate the second result data;
Receive from described first result data of described first hand electrical appliance and described second result data of described second household electrical appliance;
Diagnose described first hand electrical appliance whether abnormal according to described first result data, described second result data and default diagnosis algorithm;
Wherein, described first hand electrical appliance is pending abnormality diagnostic household electrical appliance, and described second household electrical appliance are other household electrical appliance in the household electrical appliance of smart kitchen systems except first hand electrical appliance, and the quantity of described second household electrical appliance is more than or equal to 1.
2. household electrical appliance abnormality diagnostic method according to claim 1, it is characterized in that, when diagnosing out described first hand electrical appliance abnormal, output abnormality diagnostic result, and transmit control signal to described first hand electrical appliance and/or designated terminal, to control described first hand electrical appliance and/or described designated terminal sends abnormity prompt; When diagnosing out described first hand electrical appliance normal, resend described first operational order and described second operational order according to default sense cycle and/or the detection instruction that receives, wherein said default sense cycle comprises: described server operation cycle and/or default timing cycle.
3. household electrical appliance abnormality diagnostic method according to claim 1 and 2, is characterized in that, also comprise:
Described first hand electrical appliance and described second household electrical appliance are sent to respectively by after described first operational order and described second operational order conversion according to default communications protocol;
According to described default communications protocol, described first result data and described second result data are changed, and diagnose described first hand electrical appliance whether abnormal according to described second result after described first result data after conversion, conversion and described default diagnosis algorithm.
4. a server, is characterized in that, comprising:
Diagnostic module, for sending the first operational order to first hand electrical appliance, perform described first operational order to make described first hand electrical appliance and generate the first result data, and send the second operational order to the second household electrical appliance, perform described second operational order to make described second household electrical appliance and generate the second result data, and receive from described first result data of described first hand electrical appliance and described second result data of described second household electrical appliance, and according to described first result data, whether described second result data and default diagnosis algorithm diagnose described first hand electrical appliance abnormal,
Wherein, described first hand electrical appliance is pending abnormality diagnostic household electrical appliance, and described second household electrical appliance are other household electrical appliance in the household electrical appliance of smart kitchen systems except first hand electrical appliance, and the quantity of described second household electrical appliance is more than or equal to 1.
5. server according to claim 4, it is characterized in that, described diagnostic module also for: when diagnosing out described first hand electrical appliance abnormal, control output abnormality diagnostic result, and transmit control signal to described first hand electrical appliance and/or designated terminal, to control described first hand electrical appliance and/or described designated terminal sends abnormity prompt; When diagnosing out described first hand electrical appliance normal, resend described first operational order and described second operational order according to default sense cycle and/or the detection instruction that receives, and described default sense cycle comprises: described server operation cycle and/or default timing cycle.
6. the server according to claim 4 or 5, is characterized in that, also comprises:
Server side communication module, described first hand electrical appliance and described second household electrical appliance are sent to respectively by after described first operational order and described second operational order conversion for default communications protocol, and according to described default communications protocol, described first result data and described second result data are changed, and according to described first result data after conversion, whether described second result after conversion and described default diagnosis algorithm diagnose described first hand electrical appliance abnormal, and the communication modes of described server side communication module and described first hand electrical appliance and described second household electrical appliance comprises: wired or wireless.
7. a household electrical appliance abnormality diagnostic method, for household electrical appliance, is characterized in that, comprising:
Receive the operational order from server;
Generate result data according to described operational order, and described result data is sent to described server, diagnose described household electrical appliance whether abnormal to make described server according to described result data.
8., according to the household electrical appliance abnormality diagnostic method that claim 7 is stated, it is characterized in that, also comprise:
Receive the control signal from described server, and send abnormity prompt according to described control signal, the mode of described abnormity prompt comprises: sound, light, word and/or image.
9. the household electrical appliance abnormality diagnostic method according to claim 7 or 8, is characterized in that, also comprise:
According to default communications protocol, described operational order is changed, and generate described result data according to the described operational order after conversion;
Described server is sent to by after described result data conversion according to described default communications protocol.
10. household electrical appliance, is characterized in that, comprising:
Electrical equipment side communication module, receives the operational order from server, and described operational order is sent to command process module;
Whether described command process module, generates result data according to described operational order, and described result data is sent to described server, diagnose described household electrical appliance abnormal to make described server according to described result data.
11. household electrical appliance according to claim 10, is characterized in that, described electrical equipment side communication module also for: receive the described control signal from described server; And also comprise:
Abnormal prompt module, for sending abnormity prompt according to described control signal, the mode of described abnormity prompt comprises: sound, light, word and/or image.
12. household electrical appliance according to claim 10 or 11, it is characterized in that, described electrical equipment side communication module also for: be sent to described command process module according to default communications protocol by after the conversion of described operational order, and be sent to described server according to described default communications protocol by after described result data conversion, wherein, the communication modes of described electrical equipment side communication module and described server comprises: wired or wireless.
13. 1 kinds of household electrical appliance abnormity diagnostic systems, is characterized in that, comprising: the server according to any one of claim 4 to 6, and the household electrical appliance according to any one of claim 10 to 12, and wherein, the quantity of described household electrical appliance is more than or equal to 2.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201410852921.0A CN104678991A (en) | 2014-12-26 | 2014-12-26 | Method and system for diagnosing abnormity of household appliance, server and household appliance |
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| CN201410852921.0A CN104678991A (en) | 2014-12-26 | 2014-12-26 | Method and system for diagnosing abnormity of household appliance, server and household appliance |
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