CN104618381A - Information interaction method and device - Google Patents
Information interaction method and device Download PDFInfo
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- CN104618381A CN104618381A CN201510065094.5A CN201510065094A CN104618381A CN 104618381 A CN104618381 A CN 104618381A CN 201510065094 A CN201510065094 A CN 201510065094A CN 104618381 A CN104618381 A CN 104618381A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
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Abstract
The invention discloses an information interaction method and device. The information interaction method comprises the steps that a consultation request which is sent by a client side and used for initiating a consultation is received, wherein information of users who initiate the consultation is carried in the consultation request; the information interaction device conducts interaction with users participating in the consultation according to the consultation request, and feedback information of the users participating in the consultation is acquired; a response result is sent back to the client side according to the feedback information so that the users initiating the consultation can determine the consultation result according to the response result. Due to the facts that the information interaction device conducts interaction with the users participating in the consultation according to the consultation request sent by the client side, and the response result is sent back to the client side according to the feedback information, the phenomenon that the time cost is increased due to the fact that the users initiating the consultation repeatedly communicate with the users participating in the consultation is avoided, and the information interaction efficiency is improved.
Description
Technical field
The embodiment of the present invention relates to mobile communication technology, particularly relates to a kind of information interacting method and device.
Background technology
Along with the fast development of information globalization, the interchange between user is more and more convenient.Many people will be invited jointly to participate in a certain activity user, as having a dinner party, going on a tour, meeting etc., the user initiating to consult needs to be exchanged with each user participating in consulting by the chat tool such as QQ, micro-letter, and determines the result of negotiation according to exchange of information simultaneously.
Existing information interacting method, the temporal information of participant is collected mainly through group's discussion or ballot mode, and the negotiation result such as the decision of the feedback information according to the participant collected appointment time, dating site etc. that the user promoter being initiated to consult by activity is artificial.
The defect that prior art exists is that the temporal information of collecting is disorderly and unsystematic, the user initiating to consult is difficult to collect each feedback information participating in the user consulted, cause the time cost needed for linking up higher, make the efficiency determining negotiation result lower, cannot meet consumers' demand.
Summary of the invention
For above-mentioned defect, the invention provides a kind of information interacting method and device, to improve information interaction efficiency.
First aspect, embodiments provides a kind of information interacting method, comprising:
Receive the negotiation request that client sends, wherein, described negotiation carries the user profile of initiating to consult in request;
Asking the user with participating in consulting to carry out alternately according to described negotiation, obtaining the described feedback information participating in the user consulted;
Response results is returned to described client, to make the described user initiating to consult according to described response results determination negotiation result according to described feedback information.
Second aspect, the embodiment of the present invention additionally provides a kind of information interactive device, comprising:
Request receiving module, for receiving the negotiation request that client sends, wherein, described negotiation carries the user profile of initiating to consult in request;
User interactive module, for asking the user with participating in consulting to carry out alternately according to described negotiation;
Feedback acquisition module, for obtaining the described feedback information participating in the user consulted;
Response returns module, for returning response results according to described feedback information to described client, to make the described user initiating to consult according to described response results determination negotiation result.
A kind of information interacting method that the embodiment of the present invention provides and device, carry out alternately by network side server according to the negotiation request of user and the user participating in consulting, and return response results according to the feedback information participating in the user consulted to the client initiating the user place of consulting, the increase of the time cost that the repeated multiple times inquiry of user avoiding initiation negotiation causes, improves information interaction efficiency.
Accompanying drawing explanation
The flow chart of a kind of information interacting method that Fig. 1 provides for the embodiment of the present invention one;
The flow chart of a kind of information interacting method that Fig. 2 provides for the embodiment of the present invention two;
The schematic diagram at cell-phone customer terminal interface in the information interacting method that Fig. 3 a-Fig. 3 h provides for the embodiment of the present invention three;
The structural representation of the information interactive device that Fig. 4 provides for the embodiment of the present invention four.
Embodiment
Below in conjunction with drawings and Examples, the present invention is described in further detail.Be understandable that, specific embodiment described herein is only for explaining the present invention, but not limitation of the invention.It also should be noted that, for convenience of description, illustrate only part related to the present invention in accompanying drawing but not entire infrastructure.
The information interacting method that the embodiment of the present invention provides can be performed by information interactive device.This information interactive device can be network side server, also can be a part for network side server.This device can be realized by hardware and/or software.
Embodiment one
See Fig. 1, a kind of information interacting method provided in the present embodiment one specifically comprises: operation 11 to operation 13.
In operation 11, receive the negotiation request for initiating negotiation that client sends, wherein, described negotiation carries the user profile of initiating to consult in request.
Wherein, the software program that what client and initiator used be arranged in terminal, as Baidu hi etc., also can be client computer.Such as initiator, by account and password login client, if then there is negotiation demand, then operates on the client.Client generates the request of negotiation under the operation of initiator, is then sent by terminal.
The request of negotiation can be just a certain the thing request of holding consultation, and as being the just appointment item request of holding consultation, can be the request of holding consultation with regard to place, can also be the request of holding consultation with regard to the time.These contents of consulting can be carried in the request of negotiation, also can be after request is consulted in initiation, then send to information interactive device by client.
The described user profile initiating to consult can comprise account, name or the communication modes etc. of initiating the user consulted.Such as, after client sends the request of negotiation, triggering terminal can obtain the client account of initiator as the Baidu hi account of initiator, also triggering terminal the name of initiator can be obtained as Zhang San by local address book, all right triggering terminal obtains the telephone number of initiator, the communication modes such as Email.
In operation 12, asking the user with participating in consulting to carry out alternately according to described negotiation, obtaining the described feedback information participating in the user consulted.
Wherein, the communication modes participating in the user consulted can be provided by initiator, obtains the address list that also can store from this locality.
Such as, the title participating in the user consulted and the pet name etc. can be carried in negotiation request, and consult to ask the client in triggering terminal to be uploaded by the address list of this locality; Or consult directly to carry the communication modes participating in the user consulted in request, as telephone number and account etc.Account can be Baidu hi account, No. QQ, micro-signal and easy signal etc.
Or, initiator is before request is consulted in initiation, first the address list in client or the address list in account uploaded or be synchronized to information interactive device, when initiating afterwards to consult request, only carry the user's name or the pet name or account etc. that participate in consulting, the user's name of the participation consulted in request being consulted by interactive device or the pet name or account etc. are mated with local address book, find the communication modes participating in the user consulted.
Information interactive device sends message by above-mentioned communication modes to corresponding user, and the user corresponding to this carries out alternately.
When consult be thing time, provide whether agree to a certain thing as needed the user participating in consulting, information interactive device automatically generates chat content according to the content of consulting request and sends to the user participating in consulting simultaneously, after the user participating in consulting replies, information interactive device is by natural language processing technique identification, whether the content that user replies is the content replied for the request of negotiation, as " agreement ", " not agreeing to ", " needing to consider " or " OK " etc.That is, information interactive device by with user mutual participating in consulting, obtain the user that participates in consulting to the suggestion of institute's negotiate content, namely participate in the feedback information of the user of negotiation, avoid initiator and inquire brought inefficient problem one by one.
In operation 13, return response results according to described feedback information to described client, to make the described user initiating to consult according to described response results determination negotiation result.
After information interactive device knows the feedback information of the user that each participation is consulted, directly feedback opinion can be sent to initiator, also analyzing and processing can be carried out to each feedback information participating in the user consulted, after obtaining a total suggestion result or consensus of opinion, analysis processing result is sent to the user initiating to consult, to improve the efficiency of information interaction further.
The information interacting method that the present embodiment provides, undertaken alternately by the negotiation request that sends according to client and the user that participates in consulting, obtain the feedback information participating in the user consulted, and return response results according to feedback information to described client, avoid the user that initiates to consult repeatedly with participate in the user that consults and to carry out communicating the increase of the time cost caused, improve information interaction efficiency.
Exemplary, the above-mentioned user consulted according to described negotiation request and participation carries out alternately, comprising:
Obtain the described user initiating to consult from described client and ask the content of negotiation and the user profile of described participation negotiation;
The described communication modes participating in the user consulted is obtained according to the described user profile participating in consulting;
Ask the communication modes of the user of content and the described participation negotiation consulted based on the described user initiating to consult, carry out alternately with the described user participating in consulting.
Exemplary, the above-mentioned communication modes obtaining the user that described participation is consulted according to the described user profile participating in consulting, comprising:
The user profile of consult described participation and address list carry out fuzzy matching;
By in described address list with the described user profile participating in the consulting communication modes that the match is successful, as the described communication modes of user participating in consulting.
Such as, information interactive device sends message to client after receiving negotiation request, the content that request is consulted and the user profile that participation is consulted.After client receives the message of information interactive device transmission, send negotiate content to interactive device and participate in the user profile of negotiation.Or, client send consult request time, by negotiate content and participate in consult user profile be carried at consult request in, like this, information interactive device receive consult request after, also can obtain negotiate content and participate in consult user profile.Wherein, the described user initiating to consult asks the content of consulting can comprise appointment theme, appointment duration, dating site or appointment type etc.Such as, consult the content can carrying described negotiation in request, or, initiator is after request is consulted in initiation, the information that client display receives from information interactive device, with the content making initiator correctly input described negotiation, initiator according to self needing the content inputting negotiation on the client, and is sent by terminal.
The described user profile participating in consulting can comprise account, the pet name or the name etc. that participate in the user consulted.Such as, initiator can also input the user profile participating in consulting according to the information that client shows, and initiator can according to information in the described information participating in the user consulted of client input.Wherein, the user participating in consulting can be one also can be multiple.
After information interactive device receives the user profile participating in consulting, the user profile and the address list that each are participated in negotiation carry out fuzzy matching.When mating arbitrary user profile, if exist and the same or analogous character string of this user profile in address list, then the match is successful; Otherwise it fails to match.Afterwards, using in address list with participate in the user profile communication modes that the match is successful the consulted communication modes as corresponding user.That is, information interactive device is by described address list, has the communication modes of same or similar character string with the described user profile participating in consulting, as the described communication modes participating in the user consulted.
The communication modes of the user that information interactive device is consulted by above-mentioned participation, sends to corresponding user the content that the described user initiating to consult asks negotiation, carries out alternately with the user participating in consulting.
Exemplary, above-mentioned communication modes of asking the user of content and the described participation negotiation consulted based on the described user initiating to consult, carries out alternately, comprising with the described user participating in consulting:
By described communication modes, the content of consulting is asked to send to the described user participating in consulting the described user initiating to consult;
Or, comprising:
The content of consulting is asked to generate inquiry content according to the described user initiating to consult;
By described communication modes, the content of negotiation and described inquiry content is asked to send to the described user participating in consulting the described user initiating to consult;
Or, comprising:
The content of consulting is asked to generate interactive interface according to the described user initiating to consult;
By described communication modes, described interactive interface is sent to the described user participating in consulting.
Wherein, the user initiating to consult, by natural language processing technique, asks the contents processing of consulting to be the language of oneself by inquiry content and information interactive device, initiates to consult to the user participating in consulting.Such as, the webpage that interactive interface can be corresponding for the network address that jointly be made up of the user profile of the fixed character string preset and initiation negotiation.The fixing character string preset can be the network side server at information interactive device place domain name as
http:// www.date.com.The user profile of initiating to consult can for initiating user account, address name or the telex network mode etc. of consulting, and network address as corresponding in interactive interface can be
http:// www.date.com/username.The user participating in negotiation can fill in the feedback information of oneself in this interactive interface, can also see that other participate in the feedback information of the user consulted, thus the user that participation is consulted suitably adjusts the feedback information of oneself to reduce conflict at this interactive interface.
Exemplary, above by described communication modes, the content of consulting is asked to send to the described user participating in consulting the described user initiating to consult, or after the user described user initiating to consult being asked the content of negotiation and described inquiry content to send to described participation to consult, described communication modes of asking the user of content and the described participation negotiation consulted based on the described user initiating to consult, carry out alternately, also comprising with the described user participating in consulting:
Receive the response message that the described user participating in consulting returns.
Exemplary, before the response message that the described user participating in consulting of above-mentioned reception returns, described communication modes of asking the user of content and the described participation negotiation consulted based on the described user initiating to consult, carries out alternately, also comprising with the described user participating in consulting:
Overtime inquiry message is sent to the described user participating in consulting.
Such as, information interactive device, to after the user participating in consulting sends negotiate content, can set timer, if receive the response message that returns of user participating in consulting in setting-up time, then close this timer; If the response message that the user not receiving participation negotiation in setting-up time returns, then after timer arrives setting-up time, send overtime inquiry message to the described user participating in consulting, to remind the user's return information as early as possible participating in consulting, reach the object effectively controlling interaction time.
Further, when sending overtime inquiry message, above-mentioned timer can be restarted or reset timer, not return response message when the user participating in consulting, repeatedly triggering and send overtime inquiry message, reach the object of repeatedly reminding.
Exemplary, the described feedback information participating in the user consulted of above-mentioned acquisition, comprising:
Resolve described response message;
Analytically obtain the described feedback information participating in the user consulted in result.
Exemplary, the described feedback information participating in the user consulted of above-mentioned acquisition, comprising:
Obtain described participate in the user consulted the temporal information of feedback and location information at least one information.
Exemplary, above-mentionedly return response results according to described feedback information to described client, comprising:
Described feedback information is directly sent to described client;
Or,
The common factor of described feedback information is sent to described client.
Exemplary, above-mentioned according to described feedback information to after described client returns response results, the information interacting method that the embodiment of the present invention provides also comprises:
Receive the negotiation result that described client sends;
Described negotiation result is sent to the described user participating in consulting.
Embodiment two
The present embodiment, based on above-described embodiment, gives another information interacting method.Because the user usually initiating to consult needs to pass through network, often with need the user that participates in consulting not in same geographical position, therefore, in the present embodiment, the terminal that the user initiating to consult uses is first terminal, and the terminal that the user participating in consulting uses is the second terminal.Further, multiple user participating in consulting can, by the identical or different client logs of second terminal, participate in consulting.
See Fig. 2, the information interacting method that the embodiment of the present invention provides specifically comprises: operation 21-operation 26.
In operation 21, information interactive device receives the negotiation request that the client on first terminal sends.Wherein, described negotiation carries the user profile of initiating to consult in request.
Operation 22 is with in operation 23, and information interactive device asks the user consulted with participation to carry out alternately according to described negotiation.
When consult be have a dinner party or go on a tour wait activity time, the user consulted as initiated has determined movable place by the mode initiating ballot, then information interactive device only need obtain the temporal information participating in the user feedback consulted, the user that initiation is consulted, according to the temporal information of user feedback, determines movable time started or the time span etc. of activity; When consult be academic conference or company's annual meeting etc. movable time, the user consulted as initiated determines the movable time by the mode of specifying, then information interactive device only need obtain the location information participating in the user feedback consulted, and the user that initiation is consulted determines movable host place according to the location information of user feedback.Information interactive device also according to the needs of initiating the user consulted, can obtain temporal information and the location information of the feedback participating in the user consulted simultaneously, does not repeat them here.
In operation 24, information interactive device returns response results according to described feedback information to the client of first terminal, to make the described user initiating to consult according to described response results determination negotiation result.
When the free time that the feedback information participating in the user consulted is feedback, information interactive device can calculate each common factor participating in the free time of the user feedback consulted, namely common factor (the Final Spare Time of all free time is calculated, FST), and the common factor of described all free time is sent to client, so that the user initiating to consult determines (FinalActivity Time of final activity time according to the common factor of described all free time, thus improve further the efficiency of information interaction FAT).
If the time span of the common factor correspondence of the described all free time calculated is less than the time span initiating the user preset consulted, or arbitrary user participating in consulting replys when not having free time, the all feedback informations obtained can directly be sent to described client by interactive device, all feedback informations participating in the user consulted that the user initiating to consult shows according to client can initiate another negotiation, cancel and consulting, or the feedback information determination negotiation result of the user consulted is participated according to necessity, as, telephone questionnaire is carried out to the user that necessity participates in consulting, and ignore the inessential feedback information participating in the user consulted of part.
In operation 25, the negotiation result that the client that information interactive device receives described first terminal sends.
When consult be thing time, the user initiating to consult needs and described response results determination negotiation result in conjunction with self, as determined the movable time started, the project etc. that movable host place or active packet contain.
In operation 26, described negotiation result is sent to the described user participating in consulting by information interactive device.
When the thing of consulting is about to start, can also to the described user's transmission activity prompting message participating in consulting.
The information interacting method that the embodiment of the present invention provides, undertaken alternately by the negotiation request that sends according to client and the user that participates in consulting, obtain temporal information and/or the location information of the feedback participating in the user consulted, and return response results according to the temporal information fed back and/or location information to described client, the negotiation result that the user also receiving initiation negotiation determines, and described negotiation result is sent to the described user participating in consulting, avoid the user initiating to consult sends the time cost that negotiation result causes repeatedly increase to the user participating in consulting, improve the efficiency of information interaction.
Embodiment three
The present embodiment, based on above-described embodiment, gives another information interacting method, and this information interacting method is for consulting the appointment time.In the present embodiment, this information interacting method is applied in Baidu of chat software hi.Suppose that a user king young waiter in a wineshop or an inn will have a meeting with Zhang little Ming.
First, as shown in Figure 3 a, a king young waiter in a wineshop or an inn sends " helping me to date " in mobile phone hi client to appointment assistant.Wherein, appointment assistant and above-mentioned information interactive device are also hi server end.
After appointment assistant receives " helping me to date " message that hi client sends, reply response message " good, need that you tell me meeting time span, Session Topic and participant.You can say: and Zhang San, Li Si's switch, in the meeting of football match, continues 2 hours.”。
A king young waiter in a wineshop or an inn replys " with the meeting of Xiao Ming's switch in programming marathon, continuing half an hour " in mobile phone hi client.
Appointment assistant reply message " good, participant: a king young waiter in a wineshop or an inn, Zhang little Ming; Session Topic: programming marathon; Meeting time span: half an hour; For you about once everybody.”。
Or the user initiating to consult has forgotten the explanation duration, then the assistant that dates can continue to question closely.As shown in Figure 3 b, a king young waiter in a wineshop or an inn mobile phone hi client only reply " with Xiao Ming's switch in programming marathon meeting ", then date assistant send message " how long the meeting that may I ask you continues? "A king young waiter in a wineshop or an inn after mobile phone hi client replys " continue half an hour ", appointment assistant reply message " good, participant: a king young waiter in a wineshop or an inn, Zhang little Ming; Session Topic: programming marathon; Meeting time span: half an hour; For you about once everybody.”
Afterwards, the user of appointment assistant and appointment carries out alternately.
First, the user profile " Xiao Ming " participating in appointment is carried out fuzzy matching with address list by appointment assistant, gets the communication modes of " Zhang little Ming ".
Then, as shown in Figure 3 c, the assistant that dates sends hi message to Zhang little Ming, and " a king young waiter in a wineshop or an inn invites you to participate in a meeting.Participant: a king young waiter in a wineshop or an inn, Zhang little Ming; Session Topic: programming marathon; Meeting time span: half an hour.When you have time? "Zhang little Ming replys " after one hour " in mobile phone hi client.
Appointment assistant judges according to the reply of Zhang little Ming can the appointment time, and sends to a user king young waiter in a wineshop or an inn.As shown in Figure 3 d, message that king young waiter in a wineshop or an inn's mobile phone hi client display appointment assistant replys " the time of meeting that can participate in is as follows: 2015-01-20,14:19 ~ 2015-01-20,23:59 need when to be arranged into? "
A king young waiter in a wineshop or an inn replys " after two hours " in mobile phone hi client.
Appointment assistant arranges appointment specifying information according to user king young waiter in a wineshop or an inn's reply, and notifies that all participants " date successfully! Participant: a king young waiter in a wineshop or an inn, Zhang little Ming; Session Topic: programming marathon; Meeting time span: half an hour; The time of meeting: 2015-01-20,15:19, then I can remind you.”
Or when Zhang little Ming does not reply for a long time, appointment assistant sends message again.
As shown in Figure 3 e, after two minutes, to Zhang little Ming transmission, " a king young waiter in a wineshop or an inn invites you to participate in a meeting to appointment assistant again.Participant: a king young waiter in a wineshop or an inn, Zhang little Ming; Session Topic: programming marathon; Meeting time span: half an hour.When you have time? "
Zhang little Ming replys " after two hours ".
Afterwards, as illustrated in figure 3f, appointment assistant to an appointment promoter king young waiter in a wineshop or an inn send message " the time of meeting that can participate in is as follows: 2015-01-20,18:28 ~ 2015-01-20,23:59 needs when to be arranged into? "
A king young waiter in a wineshop or an inn replys " after three hours ".
Appointment assistant arranges appointment specifying information according to user king young waiter in a wineshop or an inn's reply, and notifies that all participants " date successfully! Participant: a king young waiter in a wineshop or an inn, Zhang little Ming; Session Topic: programming marathon; Meeting time span: half an hour; The time of meeting: 2015-01-20,19:28, then I can remind you.”
Or when Zhang little Ming replys mistake, appointment assistant sends message again.
As shown in figure 3g, Zhang little Ming replys " hello ", and appointment assistant, by semantic analysis, recognizes reply content " hello " and do not mate with inquiry content " when you have time ", so again send to Zhang little Ming, " a king young waiter in a wineshop or an inn invites you to participate in a meeting.Participant: a king young waiter in a wineshop or an inn, Zhang little Ming; Session Topic: programming marathon; Meeting time span: half an hour.When you have time? "
Zhang little Ming replys " after one hour ".
Afterwards, as illustrated in figure 3h, appointment assistant to an appointment promoter king young waiter in a wineshop or an inn send message " the time of meeting that can participate in is as follows: 2015-01-20,14:41 ~ 2015-01-20,23:59 needs when to be arranged into? "
A king young waiter in a wineshop or an inn replys " after two hours ".
Appointment assistant arranges appointment specifying information according to user king young waiter in a wineshop or an inn's reply, and notifies that all participants " date successfully! Participant: a king young waiter in a wineshop or an inn, Zhang little Ming; Session Topic: programming marathon; Meeting time span: half an hour; The time of meeting: 2015-01-20,15:41, then I can remind you.”
The information interacting method that the present embodiment provides, the content " switch is in the meeting of programming marathon; continue half an hour " of dating is asked according to the described user initiating appointment, generate inquiry content " when you have time ", and by the described communication modes participating in the user of appointment, the appointment content and described inquiry content of initiating user's request of appointment are sent to the described user participating in appointment.
And, the response message " after one hour " of participant is resolved according to local zone time " 13:19 ", obtain described participate in the feedback of the user of appointment temporal information and the described temporal information of feedback participating in the user of appointment is sent to the client at king young waiter in a wineshop or an inn place, avoid initiate appointment a user king young waiter in a wineshop or an inn repeatedly with participate in the user that dates and to carry out communicating the increase of the time cost caused, improve information interaction efficiency.
And, response message is returned in two minutes at the user Zhang little Ming participating in appointment, or when the response message that the user Zhang little Ming participating in appointment returns is not mated with the content of inquiry, again the appointment content and described inquiry content of initiating user's request of appointment are sent to the described user participating in appointment, until obtain the response message matched with inquiry content, improve the reliability of information exchange.
Embodiment four
See Fig. 4, a kind of information interactive device that the present embodiment provides specifically comprises: request receiving module 41, interactive module 42, feedback acquisition module 43 and response return module 44.
The negotiation request for initiating negotiation that request receiving module 41 sends for receiving client, wherein, described negotiation carries the user profile of initiating to consult in request;
Interactive module 42 is for asking the user with participating in consulting to carry out alternately according to described negotiation;
Feedback acquisition module 43, for according to described interactive module and to participate between the user that consults mutual, obtains the described feedback information participating in the user of negotiation;
Response returns module 44 for returning response results according to described feedback information to described client, to make the described user initiating to consult according to described response results determination negotiation result.
Exemplary, described interactive module 42 comprises:
Acquisition of information submodule, for obtaining the user profile that the described user initiating to consult asks the content of negotiation and described participation to be consulted from described client;
Communication determination submodule, for obtaining the described communication modes participating in the user consulted according to the described user profile participating in consulting;
Mutual submodule, for asking the communication modes of the user of content and the described participation negotiation consulted based on the described user initiating to consult, carries out with the described user participating in consulting alternately.
Exemplary, described communication determination submodule comprises:
Fuzzy matching submodule, for carrying out fuzzy matching by the user profile of described participation negotiation and address list;
Communication modes submodule, for by described address list with the described user profile participating in the consulting communication modes that the match is successful, as the described communication modes of user participating in consulting.
Exemplary, described mutual submodule specifically for:
By described communication modes, the content of consulting is asked to send to the described user participating in consulting the described user initiating to consult;
Or, specifically for:
The content of consulting is asked to generate inquiry content according to the described user initiating to consult;
By described communication modes, the content of negotiation and described inquiry content is asked to send to the described user participating in consulting the described user initiating to consult;
Or, specifically for:
The content of consulting is asked to generate interactive interface according to the described user initiating to consult;
By described communication modes, described interactive interface is sent to the described user participating in consulting.
Exemplary, described mutual submodule also for:
Passing through described communication modes, the content of consulting is asked to send to the described user participating in consulting the described user initiating to consult, or after the user described user initiating to consult being asked the content of negotiation and described inquiry content to send to described participation to consult, receive the response message that the described user participating in consulting returns.
Exemplary, described mutual submodule also for:
Before the response message that the user receiving described participation negotiation returns, send overtime inquiry message to the described user participating in consulting.
Exemplary, described feedback acquisition module 43 specifically for:
Resolve described response message;
Analytically obtain the described feedback information participating in the user consulted in result.
Exemplary, described feedback acquisition module 43 specifically for:
Obtain described participate in the user consulted the temporal information of feedback and location information at least one information.
Exemplary, described response return module 44 specifically for:
Described feedback information is directly sent to described client;
Or,
The common factor of described feedback information is sent to described client.
Exemplary, described information interactive device also comprises:
Result receiver module, for returning module in described response according to described feedback information to after described client returns response results, receives the negotiation result that described client sends;
Result sending module, for sending to the described user participating in consulting by described negotiation result.
Above-mentioned information interactive device can perform the information interacting method that any embodiment of the present invention provides, and possesses and respectively operates corresponding functional module and beneficial effect with information interacting method.
Note, above are only preferred embodiment of the present invention and institute's application technology principle.Skilled person in the art will appreciate that and the invention is not restricted to specific embodiment described here, various obvious change can be carried out for a person skilled in the art, readjust and substitute and can not protection scope of the present invention be departed from.Therefore, although be described in further detail invention has been by above embodiment, the present invention is not limited only to above embodiment, when not departing from the present invention's design, can also comprise other Equivalent embodiments more, and scope of the present invention is determined by appended right.
Claims (20)
1. an information interacting method, is characterized in that, is performed by network side server, and described method comprises:
Receive the negotiation request for initiating negotiation that client sends, wherein, described negotiation carries the user profile of initiating to consult in request;
Asking the user with participating in consulting to carry out alternately according to described negotiation, obtaining the described feedback information participating in the user consulted;
Response results is returned to described client, to make the described user initiating to consult according to described response results determination negotiation result according to described feedback information.
2. method according to claim 1, is characterized in that, asks the user with participating in consulting to carry out alternately, comprising according to described negotiation:
Obtain the described user initiating to consult from described client and ask the content of negotiation and the user profile of described participation negotiation;
The described communication modes participating in the user consulted is obtained according to the described user profile participating in consulting;
Ask the communication modes of the user of content and the described participation negotiation consulted based on the described user initiating to consult, carry out alternately with the described user participating in consulting.
3. method according to claim 2, is characterized in that, obtains the described communication modes participating in the user consulted, comprising according to the described user profile participating in consulting:
The user profile of consult described participation and address list carry out fuzzy matching;
By in described address list with the described user profile participating in the consulting communication modes that the match is successful, as the described communication modes of user participating in consulting.
4. method according to claim 2, is characterized in that, asks the communication modes of the user of content and the described participation negotiation consulted, carry out alternately, comprising with the described user participating in consulting based on the described user initiating to consult:
By described communication modes, the content of consulting is asked to send to the described user participating in consulting the described user initiating to consult;
Or, comprising:
The content of consulting is asked to generate inquiry content according to the described user initiating to consult;
By described communication modes, the content of negotiation and described inquiry content is asked to send to the described user participating in consulting the described user initiating to consult;
Or, comprising:
The content of consulting is asked to generate interactive interface according to the described user initiating to consult;
By described communication modes, described interactive interface is sent to the described user participating in consulting.
5. method according to claim 4, it is characterized in that, by described communication modes, the content of consulting is asked to send to the described user participating in consulting the described user initiating to consult, or after the user described user initiating to consult being asked the content of negotiation and described inquiry content to send to described participation to consult, described communication modes of asking the user of content and the described participation negotiation consulted based on the described user initiating to consult, carry out alternately, also comprising with the described user participating in consulting:
Receive the response message that the described user participating in consulting returns.
6. method according to claim 5, it is characterized in that, before the response message that the user receiving described participation negotiation returns, described communication modes of asking the user of content and the described participation negotiation consulted based on the described user initiating to consult, carry out alternately, also comprising with the described user participating in consulting:
Overtime inquiry message is sent to the described user participating in consulting.
7. method according to claim 5, is characterized in that, obtains the described feedback information participating in the user consulted, comprising:
Resolve described response message;
Analytically obtain the described feedback information participating in the user consulted in result.
8. the method according to any one of claim 1-7, is characterized in that, obtains the described feedback information participating in the user consulted, comprising:
Obtain described participate in the user consulted the temporal information of feedback and location information at least one information.
9. the method according to any one of claim 1-7, is characterized in that, returns response results, comprising according to described feedback information to described client:
Described feedback information is directly sent to described client;
Or,
The common factor of described feedback information is sent to described client.
10. the method according to any one of claim 1-7, is characterized in that, according to described feedback information to after described client returns response results, described method also comprises:
Receive the negotiation result that described client sends;
Described negotiation result is sent to the described user participating in consulting.
11. 1 kinds of information interactive devices, is characterized in that, described device is arranged in network side server, comprising:
Request receiving module, for receiving the negotiation request for initiating negotiation that client sends, wherein, described negotiation carries the user profile of initiating to consult in request;
Interactive module, for asking the user with participating in consulting to carry out alternately according to described negotiation;
Feedback acquisition module, for according to described interactive module and to participate between the user that consults mutual, obtains the described feedback information participating in the user of negotiation;
Response returns module, for returning response results according to described feedback information to described client, to make the described user initiating to consult according to described response results determination negotiation result.
12. devices according to claim 11, is characterized in that, described interactive module comprises:
Acquisition of information submodule, for obtaining the user profile that the described user initiating to consult asks the content of negotiation and described participation to be consulted from described client;
Communication determination submodule, for obtaining the described communication modes participating in the user consulted according to the described user profile participating in consulting;
Mutual submodule, for asking the communication modes of the user of content and the described participation negotiation consulted based on the described user initiating to consult, carries out with the described user participating in consulting alternately.
13. devices according to claim 12, is characterized in that, described communication determination submodule comprises:
Fuzzy matching submodule, for carrying out fuzzy matching by the user profile of described participation negotiation and address list;
Communication modes submodule, for by described address list with the described user profile participating in the consulting communication modes that the match is successful, as the described communication modes of user participating in consulting.
14. devices according to claim 12, is characterized in that, described mutual submodule specifically for:
By described communication modes, the content of consulting is asked to send to the described user participating in consulting the described user initiating to consult;
Or, specifically for:
The content of consulting is asked to generate inquiry content according to the described user initiating to consult;
By described communication modes, the content of negotiation and described inquiry content is asked to send to the described user participating in consulting the described user initiating to consult;
Or, specifically for:
The content of consulting is asked to generate interactive interface according to the described user initiating to consult;
By described communication modes, described interactive interface is sent to the described user participating in consulting.
15. devices according to claim 14, is characterized in that, described mutual submodule also for:
Passing through described communication modes, the content of consulting is asked to send to the described user participating in consulting the described user initiating to consult, or after the user described user initiating to consult being asked the content of negotiation and described inquiry content to send to described participation to consult, receive the response message that the described user participating in consulting returns.
16. devices according to claim 15, is characterized in that, described mutual submodule also for:
Before the response message that the user receiving described participation negotiation returns, send overtime inquiry message to the described user participating in consulting.
17. devices according to claim 15, is characterized in that, described feedback acquisition module specifically for:
Resolve described response message;
Analytically obtain the described feedback information participating in the user consulted in result.
18. devices according to any one of claim 11-17, is characterized in that, described feedback acquisition module specifically for:
Obtain described participate in the user consulted the temporal information of feedback and location information at least one information.
19. devices according to any one of claim 11-17, is characterized in that, described response return module specifically for:
Described feedback information is directly sent to described client;
Or,
The common factor of described feedback information is sent to described client.
20. devices according to any one of claim 11-17, it is characterized in that, described device also comprises:
Result receiver module, for returning module in described response according to described feedback information to after described client returns response results, receives the negotiation result that described client sends;
Result sending module, for sending to the described user participating in consulting by described negotiation result.
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