CN104614601A - Terminal fault positioning method, device and system - Google Patents
Terminal fault positioning method, device and system Download PDFInfo
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- CN104614601A CN104614601A CN201410837566.XA CN201410837566A CN104614601A CN 104614601 A CN104614601 A CN 104614601A CN 201410837566 A CN201410837566 A CN 201410837566A CN 104614601 A CN104614601 A CN 104614601A
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Abstract
The invention discloses a terminal fault positioning method, device and system. The method includes the steps: acquiring operating steps generating terminal faults; generating corresponding test cases according to the operating steps; running the test cases in a terminal, and monitoring the running state of the terminal; instantly stopping the run test cases if the faults are replicated, and saving test results. The operating steps are determined according to terminal system parameters when the terminal is operated and generates the faults in advance or the received user input instructions. By the aid of the mode, the operating steps generating the faults can be automatically and repeatedly run, the running state is monitored, the operating steps with the faults are conveniently positioned, manual participation is omitted, and cost is saved.
Description
Technical field
The present invention relates to field of fault detection, particularly relate to a kind of terminal fault localization method, Apparatus and system.
Background technology
Along with the function of intelligent terminal is day by day sound, the systems grow of intelligent terminal is huge, and structure also becomes increasingly complex, and produced problem also gets more and more simultaneously.Particularly a kind of even now problem, because operation steps is various, can not locate the concrete steps causing this problem accurately.
In existing technology, technician is usually needed to formulate corresponding test case according to the operation steps of user feedback, and in this test case of terminal operating, and according to Monitoring Data amendment correlative code, until problem no longer occurs.
But even now problem is not often can occur, whether slip-stick artist can not solve after amendment code in problem identificatioin, and fault is of a great variety at every turn, making corresponding test case needs to expend larger manpower.
Summary of the invention
The technical matters that the present invention mainly solves is to provide a kind of terminal fault localization method, Apparatus and system, can automatically rerun produce fault operation steps and monitor running status, so that the operation steps at localizing faults place, without the need to artificial participation, save cost.
For solving the problems of the technologies described above, the technical scheme that the present invention adopts is: provide a kind of terminal fault localization method, the method comprises: obtain the operation steps causing terminal to produce fault, wherein, operation steps is determine according to terminal system parameter during operating terminal generation fault or receive user input instruction in advance; Corresponding test case is generated according to operation steps; In terminal operating test case, and the running status of terminal is monitored; If fault reproduction, then test case out of service preserve test result immediately.
Wherein, generate the step of corresponding test case according to operation steps, specifically comprise: operation steps is split into multiple child-operation step; Inquire about the F1 code whether having and mate with each child-operation step in a database; If so, then multiple F1 code combination mated with child-operation step is formed test case; If not, then receive the multiple second filial generation codes write according to each child-operation step of input, and multiple second filial generation code combination is formed test case.
Wherein, receive the multiple second filial generation codes write according to each child-operation step of input, and multiple second filial generation code combination is formed the step of test case, also comprise: the multiple second filial generation codes write according to each child-operation step receiving input, and multiple F1 code and second filial generation code combination are formed test case.
Wherein, according to the step of operation steps generating test use case, be specially: according to operation steps generating test use case, and mark is set for code corresponding to each step; If fault reproduction, then test case out of service after preserving test result step, also comprising immediately: search mark in test result, and the operation steps at localizing faults place.
Wherein, test result comprises failure environment and current log.
For solving the problems of the technologies described above, another technical solution used in the present invention is: provide a kind of terminal fault locating device, this device comprises: acquisition module, for obtaining the operation steps causing terminal to produce fault, wherein, operation steps is determine according to terminal system parameter during operating terminal generation fault or receive user input instruction in advance; Use-case generation module, for generating corresponding test case according to operation steps; Run module, in terminal operating test case, and the running status of terminal is monitored; Memory module, for when running module test case out of service, and preserves test result.
Wherein, use-case generation module also comprises: split cells, for operation steps being split into multiple child-operation step; Matching unit, for inquiring about the F1 code whether having and mate with each child-operation step in a database; Input block, for receiving the multiple second filial generation codes write according to each child-operation step of input; Assembled unit, for multiple F1 code combination is formed test case, or forms test case by multiple second filial generation code combination.
Wherein, assembled unit is also for forming test case by multiple F1 code and second filial generation code combination.
Wherein, use-case generation module is also for when generating test use case, and the code corresponding for each step arranges mark; Device also comprises locating module, for searching mark in test result, and the operation steps at localizing faults place.
For solving the problems of the technologies described above, another technical solution used in the present invention is: provide a kind of terminal fault positioning system, failure management server, database and control terminal that this system comprises terminal fault locating device and is connected with terminal fault locating device; Wherein, terminal fault locating device is terminal fault locating device described above; Failure management server is used for providing to terminal fault locating device the operation steps producing fault; Database is used for providing the F1 mated with operation steps code to terminal fault locating device; Control terminal is used for the work in every of control terminal fault locator.
The invention has the beneficial effects as follows: the situation being different from prior art, the present invention is by obtaining the operation steps causing terminal to produce fault, wherein, operation steps is determine according to terminal system parameter during operating terminal generation fault or receive user input instruction in advance; Corresponding test case is generated according to operation steps; In terminal operating test case, and the running status of terminal is monitored; If fault reappears, then test case out of service preserve test result immediately, can the test case of quick obtaining respective operations step, and automatically rerun produce fault operation steps and monitor running status, so that the operation steps at localizing faults place, without the need to artificial participation, save cost.
Accompanying drawing explanation
Fig. 1 is the process flow diagram of terminal fault localization method first embodiment of the present invention;
Fig. 2 is the process flow diagram of terminal fault localization method second embodiment of the present invention;
Fig. 3 is the structural representation of terminal fault locating device first embodiment of the present invention;
Fig. 4 is the structural representation of terminal fault locating device second embodiment of the present invention;
Fig. 5 is the structural representation of terminal fault positioning system of the present invention.
Embodiment
Consult Fig. 1, the process flow diagram of terminal fault localization method first embodiment of the present invention, the method comprises:
Step 101: obtain the operation steps causing terminal to produce fault, wherein, operation steps is determine according to terminal system parameter during operating terminal generation fault or receive user input instruction in advance;
Terminal system parameter when this operation steps can be terminal generation fault is determined, such as device obtains the operation steps of this terminal before fault produces by this terminal of wired or wireless connection from the systematic parameter of terminal; Also can be fill in operation steps according to the information receiving user input instruction.Wherein, operation steps needs according to special form, such as, so that device can identify, for often kind of step is numbered in advance, when filling in step, only need fill in the operation steps that corresponding numbering just can form causing trouble.
Step 102: generate corresponding test case according to operation steps;
Slip-stick artist writes corresponding test case according to step, or write correspondence in advance and often plant step code, store, then from database, recall corresponding code according to often kind of step, such as, when first time meets steps A, code B is write according to steps A during engineering, and code B is stored in a database, when to meet steps A next time, search in a database, directly match the code B of corresponding steps A, and do not need again to write.
Step 103: in terminal operating test case, and the running status of terminal is monitored;
Because test case is write according to operation steps, the test case that reruns just is equivalent to repeat to cause terminal to produce the operation steps of fault in terminal, because the generation probability of even now problem is less, this operation steps that reruns can increase the generation probability of even now problem, thus finds even now problem.
Step 104: if fault reproduction, then test case out of service preserve test result immediately.
This test result can comprise running environment, fault log or systematic parameter etc.
Be different from prior art, present embodiment is by obtaining the operation steps causing terminal to produce fault, and wherein, operation steps is determine according to terminal system parameter during operating terminal generation fault or receive user input instruction in advance; Corresponding test case is generated according to operation steps; In terminal operating test case, and the running status of terminal is monitored; If fault reappears, then test case out of service preserve test result immediately, can the test case of quick obtaining respective operations step, and automatically rerun produce fault operation steps and monitor running status, so that the operation steps at localizing faults place, without the need to artificial participation, save cost.
Consult Fig. 2, the process flow diagram of terminal fault localization method second embodiment of the present invention, the method comprises:
Step 201: obtain the operation steps causing terminal to produce fault, wherein, operation steps is determine according to terminal system parameter during operating terminal generation fault or receive user input instruction in advance;
If operation steps is manually write, can according to unified literary style, so that device identification.
Step 202: operation steps is split into multiple child-operation step;
Generally, the sub-step split is for the simplest, and the step that can be identified.
Step 203: inquire about the F1 code whether having and mate with each child-operation step in a database; If so, carry out step 204, if not, carry out step 205;
Step 204: multiple F1 code combination mated with child-operation step is formed test case;
Step 205: the multiple second filial generation codes write according to each child-operation step then receiving input, and multiple second filial generation code combination is formed test case;
In addition, also many F1s code that can mate with child-operation step can be recalled in a database, the then prompting slip-stick artist that can not mate manually writes code, form multiple second filial generation code, again this F1 code and second filial generation code combination are formed test case, the second filial generation code newly write is stored to use next time simultaneously.
Step 206: the code corresponding for each step arranges mark;
Step 207: in terminal operating test case, and the running status of terminal is monitored;
Step 208: if fault reproduction, then test case out of service preserve failure environment and current log immediately;
Step 209: search mark in daily record, and the operation steps at localizing faults place.
Each step in daily record all includes different marks, utilizes the script write in advance to filter this daily record, just can accurately search each mark, so that localizing faults.
Terminal can also record each fault, and judges the frequency of occurrences of often kind of fault, if frequency is less than predeterminated frequency value, then thinks that this fault is even now fault; In addition, device also can the frequency that occurs of detection failure when terminal operating use-case, to judge that whether this fault is even now fault.
Be different from prior art, present embodiment is by the fractionation to operation steps, each step is mated to the subcode write in advance, again each subcode is carried out being combined to form test case, the problem needing at substantial manpower that engineering all will write use-case at every turn can be solved, time simultaneously by arranging mark to make filtering log in use-case, can localizing faults fast and accurately, whole process automatically completes without the need to spending a large amount of manpowers, has the advantage that location is fast, cost is low.
Consult Fig. 3, the structural representation of terminal fault locating device first embodiment of the present invention, this device comprises the acquisition module 301, use-case generation module 302, operation module 303 and the memory module 304 that once connect, wherein:
Acquisition module 301, for obtaining the operation steps causing terminal to produce fault, wherein, operation steps is determine according to terminal system parameter during operating terminal generation fault or receive user input instruction in advance;
If acquisition module 301 is the operation stepss by terminal system parameter acquiring, then acquisition module 301 can connect the coherent signal transmitter module of terminal by wired or wireless mode.
Use-case generation module 302, for generating corresponding test case according to operation steps;
Use-case generation module 302 goes back the relevant signals transmitter module in connection data storehouse.
Run module 303, in terminal operating test case, and the running status of terminal is monitored;
Run the coherent signal receiver module that module 303 connects terminal, so that in this test case of terminal operating.
Memory module 304, for when running module test case out of service, and preserves test result.
In addition, use-case generation module 302 is also for when generating test use case, and the code corresponding for each step arranges mark; Device can also comprise locating module, for searching mark in test result, and the operation steps at localizing faults place.
As shown in Figure 4, use-case generation module 302 also comprises: split cells 3021, for operation steps being split into multiple child-operation step; Matching unit 3022, for inquiring about the F1 code whether having and mate with each child-operation step in a database; Input block 3023, for receiving the multiple second filial generation codes write according to each child-operation step of input; Assembled unit 3024, for multiple F1 code combination is formed test case, or forms test case by multiple second filial generation code combination.
Wherein, assembled unit 3024 is also for forming test case by multiple F1 code and second filial generation code combination.
This embodiment is a kind of device based on above-mentioned terminal fault localization method, and its embodiment is similar, repeats no more here.
Be different from prior art, present embodiment is by the fractionation to operation steps, each step is mated to the subcode write in advance, again each subcode is carried out being combined to form test case, the problem needing at substantial manpower that engineering all will write use-case at every turn can be solved, time simultaneously by arranging mark to make filtering log in use-case, can localizing faults fast and accurately, whole process automatically completes without the need to spending a large amount of manpowers, has the advantage that location is fast, cost is low.
Consult Fig. 5, the structural representation of terminal fault positioning system of the present invention, failure management server 502, database 503 and control terminal 504 that this system comprises terminal fault locating device 501 and is connected with terminal fault locating device 501;
Wherein, terminal fault locating device 501 is the terminal fault locating devices as aforementioned embodiments; Failure management server 502 produces the operation steps of fault for providing to terminal fault locating device 501; Database 503 is for providing the F1 mated with operation steps code to terminal fault locating device; Control terminal 504 is for the work in every of control terminal fault locator.
Be different from prior art, present embodiment passes through terminal fault locating device to the fractionation of the operation steps that failure management server sends, to the subcode write in advance in each step matching database, again each subcode is carried out being combined to form test case, the problem needing at substantial manpower that engineering all will write use-case at every turn can be solved, time simultaneously by arranging mark to make filtering log in use-case, can localizing faults fast and accurately, whole process automatically completes without the need to spending a large amount of manpowers, has the advantage that location is fast, cost is low.
The foregoing is only embodiments of the present invention; not thereby the scope of the claims of the present invention is limited; every utilize instructions of the present invention and accompanying drawing content to do equivalent structure or equivalent flow process conversion; or be directly or indirectly used in other relevant technical fields, be all in like manner included in scope of patent protection of the present invention.
Claims (10)
1. a terminal fault localization method, is characterized in that, described method comprises:
Obtain the operation steps causing terminal to produce fault, wherein, described operation steps is determine according to terminal system parameter during operation described terminal generation fault or accept user input instruction in advance;
Corresponding test case is generated according to described operation steps;
Test case described in terminal operating, and the running status of described terminal is monitored;
If the reproduction of described fault, then described test case out of service preserve test result immediately.
2. method according to claim 1, is characterized in that, the described step generating corresponding test case according to described operation steps, specifically comprises:
Described operation steps is split into multiple child-operation step;
Inquire about the F1 code whether having and mate with each described child-operation step in a database;
If so, then the described F1 code combination that multiple and described child-operation step is mated is formed described test case; If not, then receive the multiple second filial generation codes write according to each described child-operation step of input, and multiple described second filial generation code combination is formed described test case.
3. method according to claim 2, is characterized in that, the described multiple second filial generation codes write according to each described child-operation step receiving input, and multiple described second filial generation code combination is formed the step of described test case, also comprises:
The described multiple second filial generation codes write according to each described child-operation step receiving input, and multiple described F1 code and described second filial generation code combination are formed described test case.
4. method according to claim 1, is characterized in that, the described step according to described operation steps generating test use case, is specially:
According to described operation steps generating test use case, and mark is set for code corresponding to each step;
If the reproduction of described fault, then described test case out of service after preserving test result step, also comprising immediately:
In test result, search described mark, and locate the described operation steps of described guilty culprit.
5. method according to claim 1, is characterized in that, described test result comprises failure environment and current log.
6. a terminal fault locating device, is characterized in that, described device comprises:
Acquisition module, for obtaining the operation steps causing terminal to produce fault, wherein, described operation steps is determine according to terminal system parameter during operation described terminal generation fault or receive user input instruction in advance;
Use-case generation module, for generating corresponding test case according to described operation steps;
Run module, for test case described in terminal operating, and the running status of described terminal is monitored;
Memory module, for when described operation module described test case out of service, and preserves test result.
7. device according to claim 6, is characterized in that, described use-case generation module also comprises:
Split cells, for splitting into multiple child-operation step by described operation steps;
Matching unit, for inquiring about the F1 code whether having and mate with each described child-operation step in a database;
Input block, for receiving the multiple second filial generation codes write according to each described child-operation step of input;
Assembled unit, for multiple described F1 code combination is formed described test case, or forms described test case by multiple described second filial generation code combination.
8. device according to claim 7, is characterized in that, described assembled unit is also for forming described test case by multiple described F1 code and described second filial generation code combination.
9. device according to claim 6, is characterized in that,
Described use-case generation module is also for when generating test use case, and the code corresponding for each step arranges mark;
Described device also comprises locating module, for searching described mark in test result, and locates the described operation steps of described guilty culprit.
10. a terminal fault positioning system, is characterized in that, failure management server, database and control terminal that described system comprises terminal fault locating device and is connected with described terminal fault locating device;
Wherein, described terminal fault locating device is the terminal fault locating device as described in any one of claim 6-9;
Described failure management server is used for providing to described terminal fault locating device the operation steps producing fault;
Described database is used for providing to described terminal fault locating device the F1 code mated with described operation steps;
Described control terminal is for controlling the work in every of described terminal fault locating device.
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Effective date of registration: 20210722 Address after: 276000 No. 2033, Fengyi street, Hedong Industrial Park, Linyi City, Shandong Province Patentee after: Shandong Xingao Hydraulic Machinery Co.,Ltd. Address before: 516006 Zhongkai hi tech Zone, Huizhou, Guangdong, 86 Chang seven Road West Patentee before: HUIZHOU TCL MOBILE COMMUNICATION Co.,Ltd. |