CN104506346A - Method and device for equipment operation and maintenance - Google Patents
Method and device for equipment operation and maintenance Download PDFInfo
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- CN104506346A CN104506346A CN201410746508.6A CN201410746508A CN104506346A CN 104506346 A CN104506346 A CN 104506346A CN 201410746508 A CN201410746508 A CN 201410746508A CN 104506346 A CN104506346 A CN 104506346A
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Abstract
The invention provides a method for equipment operation and maintenance. The method comprises the following steps: acquiring identifying information of to-be-maintained equipment by a mobile terminal with an image processing function; matching the identifying information of the to-be-maintained equipment with a list data of the to-be-maintained equipment; if successfully matching, displaying a corresponding work order of the to-be-maintained equipment by the mobile terminal, wherein the work order comprises the identifying information and the operation and maintenance operating content. The invention also provides a corresponding device. Through the implementation of the method and device provided by the invention, the efficiency and accuracy of the equipment check data processing in the operation and maintenance operation can be increased.
Description
Technical field
The present invention relates to computer network field, specifically, relate to a kind of method and apparatus for equipment O&M.
Background technology
Along with the continuous increase of data center's scale, single machine room needs the computer equipment quantity of carrying also to increase thereupon, the problem thereupon brought needs the number of devices of heart on-site maintenance in the data and workload sharply to increase, how workload increase in advance under still keep higher operational quality and efficiency, become the problem needing solution badly.Current data center field engineer receives the server operation information content and mode of operation mainly records relevant operation information by tool of communications (such as, mail etc.), is then checked by manual type.Such O&M mode is due to artificial participation, not only not high in the accuracy of O&M operation, and when there being repeatedly artificial communication, the treatment effeciency of O&M operation is also lower.Therefore, need badly at present there is higher equipment O&M accuracy and the solution of efficiency.
Summary of the invention
In order to solve the problems of the technologies described above, the invention provides the method and apparatus for equipment O&M, by the acquisition for mobile terminal with image processing function treat service equipment identification information and by the identification information of acquisition with safeguard that inventory mates, the equipment in O&M operation that improves checks efficiency and the accuracy of data processing.
According to the first aspect of embodiment of the present invention, provide a kind of method for equipment O&M, the method can comprise:
The identification information of service equipment is treated by the acquisition for mobile terminal with image processing function;
Treat the identification information of service equipment by described and treat that service equipment listings data is mated,
If the match is successful, then described in described mobile terminal display, treat the work order that service equipment is corresponding, wherein said work order comprises described identification information, O&M content of operation.
Further, the method of embodiment of the present invention can also comprise: after treating the O&M content of operation in the work order of service equipment described in completing, by described mobile terminal, the described identification information of safeguarded equipment is sent to ping server to detect, and the detection of connectivity result that the described ping server received returns is presented in described work order.
Further, the method of embodiment of the present invention can also comprise: when the testing result that the described ping server received returns is alive, by described mobile terminal, the described identification information of safeguarded equipment is sent to hardware detection server, and the hardware returned by the described hardware detection server received and version information testing result are presented in described work order.
Further, the method for embodiment of the present invention can also comprise: checked for user as feedback information by the image information of described acquisition for mobile terminal institute service equipment.
Further, the method for embodiment of the present invention can also comprise: the time point of the operation related to by work order described in described mobile terminal records.
Further, the work order of embodiment of the present invention can also comprise operation maintenance personnel contact method.
According to the second aspect of embodiment of the present invention, provide a kind of device for equipment O&M, this device can be arranged on to be had on the mobile terminal of image processing function, and described device can comprise:
Acquisition module, for treating the identification information of service equipment by described acquisition for mobile terminal;
Matching module, for treating the identification information of service equipment by described and treat that service equipment listings data is mated, if the match is successful, then described in described mobile terminal display, treat the work order that service equipment is corresponding, wherein said work order comprises described identification information, O&M content of operation.
Further, the device of embodiment of the present invention can also comprise: first detection module, for after treating the O&M content of operation in the work order of service equipment described in completing, by described mobile terminal, the described identification information of safeguarded equipment is sent to ping server to detect, and the detection of connectivity result that the described ping server received returns is presented in described work order.
Further, the device of embodiment of the present invention can also comprise: the second detection module, testing result for returning at the described ping server received is alive, by described mobile terminal, the described identification information of safeguarded equipment is sent to hardware detection server, and the hardware returned by the described hardware detection server received and version information testing result are presented in described work order.
Further, the device of embodiment of the present invention can also comprise: feedback module, checks as feedback information for the image information by described acquisition for mobile terminal institute service equipment for user.
Further, the device of embodiment of the present invention can also comprise: logging modle, for the time point of operation related to by work order described in described mobile terminal records.
Further, the work order of embodiment of the present invention can also comprise operation maintenance personnel contact method.
Implement the method and apparatus for equipment O&M that embodiment of the present invention provides, perform that service equipment is checked by mobile terminal, equipment Inspection, problem feedback, time the operation such as interocclusal record and O&M communication, avoid the switching of multiplex's tool and the problem such as the inefficiency repeatedly artificially linked up and cause or misoperation of O&M process, significantly improve efficiency and the accuracy of the operation of equipment O&M.
Accompanying drawing explanation
Fig. 1 illustrates the schematic flow sheet of the method for equipment O&M according to embodiment of the present invention;
Fig. 2 illustrates the structural representation of the device for equipment O&M according to embodiment of the present invention.
Embodiment
For making the object of embodiments of the invention, technical scheme and advantage clearly, below in conjunction with accompanying drawing, the present invention is described in further detail.
Illustrate the schematic flow sheet of the method for equipment O&M according to embodiment of the present invention see Fig. 1, Fig. 1, the method specifically can comprise:
S101, treats the identification information of service equipment by the acquisition for mobile terminal with image processing function;
S102, treats the identification information of service equipment by described and treat that service equipment listings data is mated,
If the match is successful, then described in described mobile terminal display, treat the work order that service equipment is corresponding, wherein said work order comprises described identification information, O&M content of operation.
In embodiments of the present invention, the identification information of service equipment is treated by the acquisition for mobile terminal with image processing function, wherein, image processing function can comprise the operations such as image acquisition, preservation, transmission, and image acquisition can rely on the camera of mobile terminal to carry out.Mobile terminal, as client, can comprise mobile phone, panel computer or similar portable electron device, embodiments of the present invention are not particularly limited the concrete form of mobile terminal.It should be noted that, treat that the identification information of service equipment can comprise in the product ID (SN code) of equipment, host name, rack position, IP address one or more.Wherein, the character string that product ID SN not only can be made up of numeral and/or letter can also be the form of one-dimension code or Quick Response Code.
Treated the identification information of service equipment by acquisition for mobile terminal, can treat that the identification information of the Quick Response Code form of service equipment carries out by image acquisition equipment (such as, the camera) scanning of the arranging of mobile terminal.After the Quick Response Code by mobile terminal equipment, by the Quick Response Code of acquisition with treat service equipment listings data (such as, the SN needing the equipment carrying out O&M operation in outsourcing work order can be comprised, host name, rack position, IP address etc. operates relevant data with O&M) mate, if the match is successful, namely the equipment that mobile terminal scans belongs to one of equipment to be safeguarded, then show this by the display device of mobile terminal and treat the work order that service equipment is corresponding, this work order can comprise the identification information of this equipment (such as, SN code etc.), O&M content of operation (such as, troubleshooting, system installation etc.) etc. information.It is pointed out that in embodiments of the present invention, by before mobile scanning terminal equipment, the operation of outsourcing operation sheet can also be initiated by mobile terminal, carry out the batch operation of outsourcing operation sheet.Embodiments of the present invention check service equipment information by mobile scanning terminal equipment identification information, avoid the inducible error of artificial cross-check information, reduce the probability of misoperation, improve the accuracy of O&M operation.
In some embodiments, after completing the operation to an equipment according to the O&M content of operation in above-mentioned work order, by mobile terminal, the described identification information of safeguarded equipment can also be sent to ping server to detect, and the detection of connectivity result that the described ping server received returns is presented in described work order.Specifically, ping button can be increased in work order, after equipment operating is completed, click ping button, the identification information of the service equipment comprised by ping button by mobile terminal (such as, the information such as host name, SN, IP) be communicated to ping server, ping server can detect equipment according to comprised IP address, and the response result of equipment can be divided into alive and dead two class.If the testing result of equipment is alive, then the connectedness of indication equipment is normal, if the testing result of equipment is dead, then indication equipment is obstructed.The said equipment testing result can be presented in the work order of mobile device.User can check the result returned in work order at any time, if be shown as obstructed, can carry out respective handling in time.
In certain embodiments of the present invention, when the testing result that the described ping server received returns is alive, by described mobile terminal, the described identification information of safeguarded equipment can also be sent to hardware detection server, and the hardware returned by the described hardware detection server received and version information testing result are presented in described work order.Specifically, hardware detection button can be increased in work order, can use when detection of connectivity result is alive, after clicking this button, the identification information of equipment is transmitted to hardware detection server by mobile terminal, hardware detection server according to the identification information of equipment (such as, SN code, IP address, host name etc.) information of checking hardware and system version is sent to detected equipment, after the acquisition hardware of this equipment and the information of system version, be back to mobile terminal, by mobile terminal, the hardware returned and system version information be presented in work order.User can check the return information in work order by mobile terminal, timely understanding equipment O&M situation.
In certain embodiments of the present invention, can be checked for user as feedback information by the image information of acquisition for mobile terminal institute service equipment.Specifically, the camera capture apparatus information of mobile terminal can be passed through as feedback information, so that user checks facility information in the database that uploaded onto the server by captured facility information.And above-mentioned photographing information can be marked in work order, so that user checks.
In other execution modes of the present invention, the time point of the operation that can also be related to by mobile terminal records work order.Such as, can in above-mentioned each link (such as, equipment checks link, detection of connectivity link, hardware detection link, information feed back link etc.) increase the button starting to operate and operation terminates, when each link starts to operate, by this time point of mobile terminal records, at the end of operation, the time point of record end.The time point of each operation can be derived from mobile terminal, carries out data analysis so that follow-up.
In other execution mode of the present invention, the work order of mobile terminal display can also comprise operation maintenance personnel contact method (such as, Baidu HI or similar immediate communication tool).By comprising the contact method of personnel's (such as, bill people) of this work order of process in work order, rely on the communication function of mobile terminal, can encounter problems need to solve time, initiation session immediately, improves the ageing of operation/maintenance data process.
Describe the method for equipment O&M of the present invention in conjunction with embodiment above, describe the device for equipment O&M of application said method below in conjunction with embodiment.
Illustrate the structural representation of the device for equipment O&M according to embodiment of the present invention see Fig. 2, Fig. 2, this device 200 can be arranged on to be had on the mobile terminal of image processing function, specifically can comprise:
Acquisition module 201, for treating the identification information of service equipment by described acquisition for mobile terminal;
Matching module 202, for treating the identification information of service equipment by described and treat that service equipment listings data is mated, if the match is successful, then described in described mobile terminal display, treat the work order that service equipment is corresponding, wherein said work order comprises described identification information, O&M content of operation.
In embodiments of the present invention, the device for equipment O&M can adopt the form of APP to implement, and is arranged on has on the mobile terminal of image processing function with the form of APP.Acquisition module treats the identification information of service equipment by the acquisition for mobile terminal with image processing function, and wherein, image processing function can comprise the operations such as image acquisition, preservation, transmission, and image acquisition can rely on the camera of mobile terminal to carry out.Mobile terminal, as client, can comprise mobile phone, panel computer or similar portable electron device, embodiments of the present invention are not particularly limited the concrete form of mobile terminal.It should be noted that, treat that the identification information of service equipment can comprise in the product ID (SN code) of equipment, host name, rack position, IP address one or more.Wherein, the character string that product ID SN not only can be made up of numeral and/or letter can also be the form of one-dimension code or Quick Response Code.
Treated the identification information of service equipment by acquisition for mobile terminal, image acquisition equipment (such as, the camera) scanning that can be arranged by mobile terminal treats that the identification information of the Quick Response Code form of service equipment carries out.After the Quick Response Code by mobile terminal equipment, matching module is by the Quick Response Code of acquisition and treat service equipment listings data (such as, the SN needing the equipment carrying out O&M operation in outsourcing work order can be comprised, host name, rack position, IP address etc. operates relevant data with O&M) mate, if the match is successful, namely the equipment that mobile terminal scans belongs to one of equipment to be safeguarded, then show this by the display device of mobile terminal and treat the work order that service equipment is corresponding, this work order can comprise the identification information of this equipment (such as, SN code etc.), O&M content of operation (such as, troubleshooting, system installation etc.) etc. information.It is pointed out that in embodiments of the present invention, by before mobile scanning terminal equipment, the operation of outsourcing operation sheet can also be initiated by mobile terminal, carry out the batch operation of outsourcing operation sheet.Embodiments of the present invention check service equipment information by mobile scanning terminal equipment identification information, avoid the inducible error of artificial cross-check information, reduce the probability of misoperation, improve the accuracy of O&M operation.
In some embodiments, after completing the operation to an equipment according to the O&M content of operation in above-mentioned work order, the described identification information of safeguarded equipment can also be sent to ping server by mobile terminal and detect by first detection module, and the detection of connectivity result that the described ping server received returns is presented in described work order.Specifically, ping button can be increased in work order, after equipment operating is completed, click ping button, the identification information of the service equipment comprised by ping button by mobile terminal (such as, the information such as host name, SN, IP) be forwarded to ping server, ping server can detect equipment according to comprised IP address, and the response result of equipment can be divided into alive and dead two class.If the testing result of equipment is alive, then the connectedness of indication equipment is normal, if the testing result of equipment is dead, then indication equipment is obstructed.The said equipment testing result can be presented in the work order of mobile device.User can check the result returned in work order at any time, if be shown as obstructed, can carry out respective handling in time.
In certain embodiments of the present invention, when the testing result that the described ping server received returns is alive, the described identification information of safeguarded equipment can also be sent to hardware detection server by described mobile terminal by the second detection module, and the hardware returned by the described hardware detection server received and version information testing result are presented in described work order.Specifically, hardware detection button can be increased in work order, can use when detection of connectivity result is alive, after clicking this button, the identification information of equipment is transmitted to hardware detection server by mobile terminal, hardware detection server according to the identification information of equipment (such as, SN code, IP address, host name etc.) information of checking hardware and system version is sent to detected equipment, after the acquisition hardware of this equipment and the information of system version, be back to mobile terminal, by mobile terminal, the hardware returned and system version information be presented in work order.User can check the return information in work order by mobile terminal, timely understanding equipment O&M situation.
In certain embodiments of the present invention, feedback module can be checked for user as feedback information by the image information of acquisition for mobile terminal institute service equipment.Specifically, the camera capture apparatus information of mobile terminal can be passed through as feedback information, so that user checks facility information in the database that uploaded onto the server by captured facility information.And above-mentioned photographing information can be marked in work order, so that user checks.
In other execution modes of the present invention, the time point of the operation that logging modle can also be related to by mobile terminal records work order.Such as, can in above-mentioned each link (such as, equipment checks link, detection of connectivity link, hardware detection link, information feed back link etc.) increase the button starting to operate and operation terminates, when each link starts to operate, by this time point of mobile terminal records, at the end of operation, the time point of record end.The time point of each operation can be derived from mobile terminal, carries out data analysis so that follow-up.
In other execution mode of the present invention, the work order of mobile terminal display can also comprise operation maintenance personnel contact method (such as, Baidu HI or similar immediate communication tool).By comprising the contact method of personnel's (such as, bill people) of this work order of process in work order, rely on the communication function of mobile terminal, can encounter problems need to solve time, initiation session immediately, improves the ageing of operation/maintenance data process.
Through the above description of the embodiments, those skilled in the art can be well understood to the present invention and can realize by the mode of software combined with hardware platform, can certainly all be implemented by hardware.Based on such understanding, what technical scheme of the present invention contributed to background technology can embody with the form of software product in whole or in part, this computer software product can be stored in storage medium, as ROM/RAM, magnetic disc, CD etc., comprising some instructions in order to make a computer equipment (can be personal computer, server, smart mobile phone or the network equipment etc.) perform the method described in some part of each embodiment of the present invention or embodiment.
The term used in specification of the present invention and wording, just to illustrating, are not meaned and are formed restriction.It will be appreciated by those skilled in the art that under the prerequisite of the general principle not departing from disclosed execution mode, can various change be carried out to each details in above-mentioned execution mode.Therefore, scope of the present invention is only determined by claim, and in the claims, except as otherwise noted, all terms should be understood by the most wide in range rational meaning.
Claims (12)
1. for a method for equipment O&M, it is characterized in that, comprising:
The identification information of service equipment is treated by the acquisition for mobile terminal with image processing function;
Treat the identification information of service equipment by described and treat that service equipment listings data is mated,
If the match is successful, then described in described mobile terminal display, treat the work order that service equipment is corresponding, wherein said work order comprises described identification information, O&M content of operation.
2. method according to claim 1, is characterized in that, also comprises:
After treating the O&M content of operation in the work order of service equipment described in completing, by described mobile terminal, the described identification information of safeguarded equipment is sent to ping server to detect, and the detection of connectivity result that the described ping server received returns is presented in described work order.
3. method according to claim 2, is characterized in that, also comprises:
When the testing result that the described ping server received returns is alive, by described mobile terminal, the described identification information of safeguarded equipment is sent to hardware detection server, and the hardware returned by the described hardware detection server received and version information testing result are presented in described work order.
4. method as claimed in any of claims 1 to 3, is characterized in that, also comprises:
Checked for user as feedback information by the image information of described acquisition for mobile terminal institute service equipment.
5. method according to claim 4, is characterized in that, also comprises:
The time point of the operation related to by work order described in described mobile terminal records.
6. method according to claim 4, is characterized in that, described work order also comprises operation maintenance personnel contact method.
7. for a device for equipment O&M, it is characterized in that, described device is arranged on to be had on the mobile terminal of image processing function, and described device comprises:
Acquisition module, for treating the identification information of service equipment by described acquisition for mobile terminal;
Matching module, for treating the identification information of service equipment by described and treat that service equipment listings data is mated, if the match is successful, then described in described mobile terminal display, treat the work order that service equipment is corresponding, wherein said work order comprises described identification information, O&M content of operation.
8. device according to claim 7, is characterized in that, described device also comprises:
First detection module, for after treating the O&M content of operation in the work order of service equipment described in completing, by described mobile terminal, the described identification information of safeguarded equipment is sent to ping server to detect, and the detection of connectivity result that the described ping server received returns is presented in described work order.
9. device according to claim 8, is characterized in that, described device also comprises:
Second detection module, testing result for returning at the described ping server received is alive, by described mobile terminal, the described identification information of safeguarded equipment is sent to hardware detection server, and the hardware returned by the described hardware detection server received and version information testing result are presented in described work order.
10. according to the device in claim 7 to 9 described in any one, it is characterized in that, also comprise:
Feedback module, checks for user as feedback information for the image information by described acquisition for mobile terminal institute service equipment.
11. devices according to claim 10, is characterized in that, also comprise:
Logging modle, for the time point of operation related to by work order described in described mobile terminal records.
12. devices according to claim 10, is characterized in that, described work order also comprises operation maintenance personnel contact method.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CN201410746508.6A CN104506346A (en) | 2014-12-09 | 2014-12-09 | Method and device for equipment operation and maintenance |
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| CN201410746508.6A CN104506346A (en) | 2014-12-09 | 2014-12-09 | Method and device for equipment operation and maintenance |
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| CN104506346A true CN104506346A (en) | 2015-04-08 |
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| CN201410746508.6A Pending CN104506346A (en) | 2014-12-09 | 2014-12-09 | Method and device for equipment operation and maintenance |
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| CN107632921A (en) * | 2017-09-28 | 2018-01-26 | 郑州云海信息技术有限公司 | A kind of method and system that server info is shown by Quick Response Code |
| CN108510086A (en) * | 2018-02-09 | 2018-09-07 | 深圳华龙讯达信息技术股份有限公司 | Failure counte-rplan determine method and device |
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| US10663958B2 (en) | 2017-03-10 | 2020-05-26 | Boe Technology Group., Ltd. | Screen control method, system, equipment and server |
| CN111836340A (en) * | 2020-07-08 | 2020-10-27 | 上海金智晟东电力科技有限公司 | Interactive operation and maintenance method and system for pole feeder terminal |
| CN113673858A (en) * | 2021-08-13 | 2021-11-19 | 长鑫存储技术有限公司 | Service equipment maintenance method, device, system and storage medium |
| CN113780706A (en) * | 2020-10-27 | 2021-12-10 | 北京京东尚科信息技术有限公司 | On-site operation and maintenance operation method and device based on visual enhancement |
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