CN104408891A - Roadside assistance method - Google Patents
Roadside assistance method Download PDFInfo
- Publication number
- CN104408891A CN104408891A CN201410659837.7A CN201410659837A CN104408891A CN 104408891 A CN104408891 A CN 104408891A CN 201410659837 A CN201410659837 A CN 201410659837A CN 104408891 A CN104408891 A CN 104408891A
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- China
- Prior art keywords
- server
- service centre
- roadside assistance
- breakdown lorry
- assistance method
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- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
- G08B25/005—Alarm destination chosen according to a hierarchy of available destinations, e.g. if hospital does not answer send to police station
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- Health & Medical Sciences (AREA)
- Public Health (AREA)
- Business, Economics & Management (AREA)
- Emergency Management (AREA)
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Traffic Control Systems (AREA)
Abstract
The invention relates to a roadside assistance method which is characterized by comprising the steps: step 1, a breakdown vehicle feeds back its position information to a server; step 2, the server records the position information; step 3, the vehicle owner sends an assistance request to the server or staff at the service centre; step 4, the server or the staff at the service centre confirms owner's GPS information according to the assistance request; step 5, the server or the staff at the service centre finds out a recovery vehicle nearest to the GPS information from the corresponding breakdown vehicle of the position information; and step 6, the server or the staff at the service centre sends the assistance request to notify the recovery vehicle. As the assistance request is sent, the owner feeds back the GPS information to the server or the staff at the service centre, the recovery vehicle nearest to the owner's GPS position is found out according to the GPS information and is notified to go to the vehicle owner to offer assistance; therefore, the roadside assistance method has the features of simpliness, rapidness and high-efficiency.
Description
Technical field
The present invention relates to vehicle roadside assistance field, particularly relate to a kind of roadside assistance method.
Background technology
More and more universal along with private car, China enters automotive society.Bring easily simultaneously at enjoyment automobile, vehicle failure and traffic hazard and the road traffic congestion caused thus have become the social concern affecting the national economic development.Therefore, set up China's roadside assistance management system, greatly developing roadside assistance industry has become the important component part that Chinese society ensures cause.
Concerning automobile rescue mechanism, implement the target that rescue is all enterprises quickly and efficiently.According to investigations, within 45 minutes, reaching the spot is the maximum time limit that client can restrain oneself, and therefore how can be dispatched to the breakdown lorry of minimum distance within the shortest time, and implementing rescue is the common problem that rescue industry faces.And from the angle of cost management, any one is all the waste to Enterprise Resource to the unreasonable scheduling of breakdown lorry.
Summary of the invention
The object of this invention is to provide a kind of simple, efficient roadside assistance method.
For solving the problems of the technologies described above, as one aspect of the present invention, provide a kind of roadside assistance method, it is characterized in that, comprising: step 1, its positional information is fed back to server by breakdown lorry; Step 2, positional information described in server record; Step 3, car owner initiates aid request to server or service centre personnel; Step 4, server or service centre personnel determine the GPS information of car owner according to described aid request; Step 5, server or service centre personnel find out with described GPS information that breakdown lorry immediate from the breakdown lorry corresponding to described positional information; Step 6, described aid request is notified that breakdown lorry described by server or service centre personnel.
Further, in described step 1, described positional information by rescue personnel by mobile device Real-time Feedback.
Further, described method also comprises: step 7, and real-time rescue information is also fed back to car owner by server or service centre personnel.
Further, circulate described step 6 and step 7, until rescued.
Further, in step 1, server and breakdown lorry remain real-time Communication for Power.
Further, the order of described step 3 and 4 being exchanged with the order of step 1 and 2, to make server only when receiving the aid request of car owner, just communicating with breakdown lorry; After breakdown lorry receives the request of server, just its positional information is fed back to server.
Further, in step 5, server mates from described positional information circulation to find out that breakdown lorry immediate with described GPS information.
Further, in step 3, car owner initiates aid request by mobile terminal or phone.
Further, in step 4, described GPS information is provided by mobile terminal or determined by the signal of described phone by service centre personnel.
Pass through said method, car owner can by the GPS information of its position of reflection when initiating aid request, feed back to the staff of server or service centre, like this, the staff of server or service centre just can remove according to its GPS information the breakdown lorry finding coupling, thus find the breakdown lorry the most close with the GPS location of car owner, and notify that this breakdown lorry goes to car owner place to rescue in time, there is simple, quick, efficient feature.
Accompanying drawing explanation
Fig. 1 diagrammatically illustrates process flow diagram of the present invention.
Embodiment
Below in conjunction with accompanying drawing, embodiments of the invention are described in detail, but the multitude of different ways that the present invention can be defined by the claims and cover is implemented.
Please refer to Fig. 1, the invention provides a kind of roadside assistance method, comprising: step 1, its positional information is fed back to server by breakdown lorry; Step 2, positional information described in server record; Step 3, car owner initiates aid request to server or service centre personnel; Step 4, server or service centre personnel determine the GPS information of car owner according to described aid request; Step 5, server or service centre personnel find out with described GPS information that breakdown lorry immediate from the breakdown lorry corresponding to described positional information; Step 6, described aid request is notified that breakdown lorry described by server or service centre personnel.Adopt in this way, server or service centre personnel can be made to obtain the positional information of each breakdown lorry at any time, and be convenient to after receiving the aid request of car owner, fast finding is to the breakdown lorry mated most.
Pass through said method, car owner can by the GPS information of its position of reflection when initiating aid request, feed back to the staff of server or service centre, like this, the staff of server or service centre just can remove according to its GPS information the breakdown lorry finding coupling, thus find the breakdown lorry the most close with the GPS location of car owner, and notify that this breakdown lorry goes to car owner place to rescue in time, there is simple, quick, efficient feature.
Preferably, in described step 1, described positional information by rescue personnel by mobile device Real-time Feedback.
Preferably, described method also comprises: step 7, and real-time rescue information is also fed back to car owner by server or service centre personnel.
Preferably, circulate described step 6 and step 7, until rescued.
Preferably, in step 1, server and breakdown lorry remain real-time Communication for Power.
Preferably, in step 5, server mates from described positional information circulation to find out that breakdown lorry immediate with described GPS information.
Preferably, in step 3, car owner initiates aid request by mobile terminal or phone.
Preferably, in step 4, described GPS information is provided by mobile terminal or determined by the signal of described phone by service centre personnel.
Preferably, In an alternative embodiment, can exchange the order of described step 3 and 4 with the order of step 1 and 2, to make server only when receiving the aid request of car owner, just communicates with breakdown lorry; After breakdown lorry receives the request of server, just its positional information is fed back to server.That is, in this embodiment, after car owner initiates aid request to server or service centre personnel, server or service centre personnel initiatively can send inquiry request to each breakdown lorry, to inquire about the current real time position of each breakdown lorry.After each breakdown lorry receives inquiry request, to its current real-time position information of server feedback.Adopt in this way, the burden of system can be reduced, only when needed, just inquire about the positional information of each breakdown lorry.
The foregoing is only the preferred embodiments of the present invention, be not limited to the present invention, for a person skilled in the art, the present invention can have various modifications and variations.Within the spirit and principles in the present invention all, any amendment done, equivalent replacement, improvement etc., all should be included within protection scope of the present invention.
Claims (9)
1. a roadside assistance method, is characterized in that, comprising:
Step 1, its positional information is fed back to server by breakdown lorry;
Step 2, positional information described in server record;
Step 3, car owner initiates aid request to server or service centre personnel;
Step 4, server or service centre personnel determine the GPS information of car owner according to described aid request;
Step 5, server or service centre personnel find out with described GPS information that breakdown lorry immediate from the breakdown lorry corresponding to described positional information;
Step 6, described aid request is notified that breakdown lorry described by server or service centre personnel.
2. roadside assistance method according to claim 1, is characterized in that, in described step 1, described positional information by rescue personnel by mobile device Real-time Feedback.
3. roadside assistance method according to claim 1, is characterized in that, described method also comprises:
Step 7, real-time rescue information is also fed back to car owner by server or service centre personnel.
4. roadside assistance method according to claim 3, is characterized in that, circulate described step 6 and step 7, until rescued.
5. roadside assistance method according to claim 1, is characterized in that, in step 1, server and breakdown lorry remain real-time Communication for Power.
6. roadside assistance method according to claim 1, is characterized in that, the order of described step 3 and 4 is exchanged with the order of step 1 and 2, to make server only when receiving the aid request of car owner, just communicates with breakdown lorry; After breakdown lorry receives the request of server, just its positional information is fed back to server.
7. roadside assistance method according to claim 1, is characterized in that, in step 5, server mates from described positional information circulation to find out that breakdown lorry immediate with described GPS information.
8. roadside assistance method according to claim 1, is characterized in that, in step 3, car owner initiates aid request by mobile terminal or phone.
9. roadside assistance method according to claim 8, is characterized in that, in step 4, described GPS information is provided by mobile terminal or determined by the signal of described phone by service centre personnel.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410659837.7A CN104408891A (en) | 2014-11-19 | 2014-11-19 | Roadside assistance method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410659837.7A CN104408891A (en) | 2014-11-19 | 2014-11-19 | Roadside assistance method |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN104408891A true CN104408891A (en) | 2015-03-11 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201410659837.7A Pending CN104408891A (en) | 2014-11-19 | 2014-11-19 | Roadside assistance method |
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Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105208003A (en) * | 2015-08-24 | 2015-12-30 | 北京安易康医疗技术服务有限公司 | Hidden release method based on public activity positioning service |
| CN105590262A (en) * | 2015-09-24 | 2016-05-18 | 宁波易到互联科技有限公司 | Automobile intelligent rescue service system |
| CN109615847A (en) * | 2017-10-18 | 2019-04-12 | 宁波轩悦行电动汽车服务有限公司 | A kind of lease electric car rescue system and rescue mode |
| CN109993324A (en) * | 2019-03-28 | 2019-07-09 | 高成 | A kind of information interacting method for realizing motorcycle roadside assistance service |
| US10445817B2 (en) | 2017-10-16 | 2019-10-15 | Allstate Insurance Company | Geotagging location data |
| CN112020029A (en) * | 2020-08-27 | 2020-12-01 | 华人运通(上海)云计算科技有限公司 | Vehicle auxiliary rescue system and method |
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| EP1418556A1 (en) * | 2002-11-05 | 2004-05-12 | Kia Motors Co., Ltd. | System for reading vehicle accident information using telematics system |
| CN1734519A (en) * | 2004-08-12 | 2006-02-15 | 现代奥途纳特株式会社 | Emergency safety service system and method using telematics system |
| CN101261134A (en) * | 2008-01-04 | 2008-09-10 | 北京航空航天大学 | Vehicle mounted positioning navigation terminal facing emergent rescuing |
| CN103366525A (en) * | 2013-07-03 | 2013-10-23 | 战国新 | Intelligent multi-police command center management platform |
| CN203325170U (en) * | 2013-05-23 | 2013-12-04 | 江苏路博士车联网科技有限公司 | Vehicle emergency rescue positioning call service system |
| CN104064002A (en) * | 2014-07-07 | 2014-09-24 | 徐春香 | Warning method and device based on position |
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2014
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Patent Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
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| EP1418556A1 (en) * | 2002-11-05 | 2004-05-12 | Kia Motors Co., Ltd. | System for reading vehicle accident information using telematics system |
| CN1734519A (en) * | 2004-08-12 | 2006-02-15 | 现代奥途纳特株式会社 | Emergency safety service system and method using telematics system |
| CN101261134A (en) * | 2008-01-04 | 2008-09-10 | 北京航空航天大学 | Vehicle mounted positioning navigation terminal facing emergent rescuing |
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| CN103366525A (en) * | 2013-07-03 | 2013-10-23 | 战国新 | Intelligent multi-police command center management platform |
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Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105208003A (en) * | 2015-08-24 | 2015-12-30 | 北京安易康医疗技术服务有限公司 | Hidden release method based on public activity positioning service |
| CN105590262A (en) * | 2015-09-24 | 2016-05-18 | 宁波易到互联科技有限公司 | Automobile intelligent rescue service system |
| US10445817B2 (en) | 2017-10-16 | 2019-10-15 | Allstate Insurance Company | Geotagging location data |
| US11062380B2 (en) | 2017-10-16 | 2021-07-13 | Allstate Insurance Company | Geotagging location data |
| CN109615847A (en) * | 2017-10-18 | 2019-04-12 | 宁波轩悦行电动汽车服务有限公司 | A kind of lease electric car rescue system and rescue mode |
| CN109993324A (en) * | 2019-03-28 | 2019-07-09 | 高成 | A kind of information interacting method for realizing motorcycle roadside assistance service |
| CN112020029A (en) * | 2020-08-27 | 2020-12-01 | 华人运通(上海)云计算科技有限公司 | Vehicle auxiliary rescue system and method |
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Application publication date: 20150311 |
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