CN104283911A - Remote processing system and method for digital signage terminal malfunction - Google Patents
Remote processing system and method for digital signage terminal malfunction Download PDFInfo
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- CN104283911A CN104283911A CN201310278134.5A CN201310278134A CN104283911A CN 104283911 A CN104283911 A CN 104283911A CN 201310278134 A CN201310278134 A CN 201310278134A CN 104283911 A CN104283911 A CN 104283911A
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- digital signage
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- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
- G05B23/00—Testing or monitoring of control systems or parts thereof
- G05B23/02—Electric testing or monitoring
- G05B23/0205—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults
- G05B23/0208—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults characterized by the configuration of the monitoring system
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Abstract
The invention provides a remote processing system and method for a digital signage terminal malfunction. The remote processing system at least comprises a server, a network and a digital signage terminal. The server sends an instruction data package to the digital signage terminal, receives and analyzes an instruction result data package sent by the digital signage terminal and displays a malfunction diagnosis result. The network is connected with the server and the digital signage terminal. The digital signage terminal receives the instruction data package sent by the server, analyzes, executes and processes the instruction data package, and then sends the instruction result data package to the server. The remote processing system and method for the digital signage terminal malfunction can process various non-physical malfunctions of the digital signage terminal remotely, effectively reduce the maintenance cost of the digital signage terminal, and improve processing efficiency.
Description
Technical field
The invention belongs to the technical field of digital signage, particularly relate to a kind of teleprocessing system and method thereof of digital signage terminal fault.
Background technology
Digital signage (Digital Signage) is a kind of brand-new media concept, refer in megastore, supermarket, hotel lobby, restaurant, movie theatre and other people flow the public place of convergence, by large-screen terminal presentation facility, issue the multimedia specialty audiovisual system of business, finance and economics and entertainment information.The characteristic that digital signage is intended to specific physics place, the specific time period carries out advertisement information play to specific crowd, allows the effect which giving advertisement.Advertisement machine common in daily life is the one of digital signage.
Digital signage system is made up of server, the network platform, digital signage terminal three part.Usually, digital signage system is made up of server, the network platform, digital signage terminal.Information is sent to digital signage terminal by the network platform by server, by digital signage terminal, the information such as relevant audio frequency and video, picture, word are shown by the display device on it again, material is thus formed a set of link by the network platform, Servers-all information being sent to digital signage terminal.Above-mentioned digital signage system both can save labour cost, can realize again safety, accurately and fast Information issued.
Particularly, digital signage terminal comprises media player, video and audio transmitter, video and audio repeater, display terminal etc., receive the multimedia messages (video, picture, word etc.) sent mainly through media player, then by display terminals such as LCD, PDP, dependent picture content is shown.
When digital signage terminal there is blank screen, show the faults such as abnormal, deadlock time, because its geographical distribution is comparatively discrete, and must staff's in-situ processing when breaking down, cause the maintenance cost of digital signage terminal high, and affect its normal operation.
In addition, in prior art, server only can check some simple log informations of digital signage terminal, can not be used for remote operation control terminal and fix a breakdown, making it functionally have limitation.
Summary of the invention
The shortcoming of prior art in view of the above, the object of the present invention is to provide a kind of teleprocessing system and method thereof of digital signage terminal fault, its can teleprocessing digital signage terminal occur various non-physical faults, thus reduce the maintenance cost of digital signage terminal, improve its treatment effeciency.
For achieving the above object and other relevant objects, the invention provides a kind of teleprocessing system of digital signage terminal fault, described teleprocessing system at least comprises: server, network and digital signage terminal, wherein,
Described server sends director data bag to described digital signage terminal, receives and analyzes the instruction result data bag that described digital signage terminal sends, and showing fault diagnosis result;
Described network is connected with described digital signage terminal with described server respectively;
Described digital signage terminal receives the described director data bag that described server sends, and analyzes, performs, processes described director data bag, then instruction result data bag is sent to described server.
According to the teleprocessing system of above-mentioned digital signage terminal fault, wherein: described server comprises user UI module, server end communication module and the analysis module that annular successively connects.
Further, according to the teleprocessing system of above-mentioned digital signage terminal fault, wherein: described digital signage terminal comprises digital signage terminal called module, analysis module, Executive Module and the processing module that annular successively connects.
Further, according to the teleprocessing system of above-mentioned digital signage terminal fault, wherein: described server end communication module is connected with described digital signage terminal called module by network.
Meanwhile, present invention also offers a kind of teleprocessing method of the teleprocessing system according to above-mentioned digital signage terminal fault, it comprises the following steps:
Step S1: user inputs instruction at described server end and sends director data bag to described digital signage terminal;
Step S2: described digital signage terminal receives by the digital signage terminal called module on it described director data bag that described server sends;
Step S3: described digital signage terminal resolves described director data bag by the analysis module on it, and analyzes its legitimacy;
Step S4: if described director data inclusion method, described digital signage terminal obtains corresponding authority by the Executive Module on it and also performs the instruction parsed;
Step S5: described digital signage terminal is by the processing module processing instruction execution result on it and generate instruction result data bag;
Step S6: described digital signage terminal called module returns described instruction result data bag to described server;
Step S7: described server receives by the server end communication module on it described instruction result data bag that described digital signage terminal sends;
Step S8: described server analyzes described instruction result data bag by the analysis module on it, and is shown by fault diagnosis result.
According to the teleprocessing method of above-mentioned digital signage terminal fault, wherein: described processing module is encoded to instruction execution result, compressed, then generate check code, finally generate instruction result data bag by the instruction execution result after coding, compression and check code.
According to the teleprocessing method of above-mentioned digital signage terminal fault, wherein: the analysis module of described server end verifies described instruction result data bag, decompress(ion) and decoding.
According to the teleprocessing method of above-mentioned digital signage terminal fault, wherein: user is by the user UI module input instruction of described server end.
According to the teleprocessing method of above-mentioned digital signage terminal fault, wherein: user is by the user UI module display fault diagnosis result of described server end.
According to the teleprocessing method of above-mentioned digital signage terminal fault, wherein: also comprise step S9: user performs corresponding operation, until the failture evacuation of digital signage terminal again according to the fault diagnosis result of display.
As mentioned above, the teleprocessing system of digital signage terminal fault of the present invention and method thereof, have following beneficial effect:
(1) teleprocessing system of digital signage terminal fault of the present invention can realize teleprocessing terminal fault, greatly reduces maintenance cost;
(2) teleprocessing system of digital signage terminal fault of the present invention saves the processing time effectively, improves treatment effeciency.
Accompanying drawing explanation
Fig. 1 is shown as the structural representation of the teleprocessing system of digital signage terminal fault of the present invention;
Fig. 2 is shown as the flow chart of the teleprocessing method of digital signage terminal fault of the present invention.
Element numbers explanation
11 user UI modules
12 server end communication modules
13 analysis modules
21 digital signage terminal called modules
22 analysis modules
23 Executive Modules
24 processing modules
S1 sends director data bag
S2 receives director data bag
S3 resolves director data bag and analyzes legitimacy
S4 obtains corresponding authority and performs instruction
S5 processing instruction execution result also generates instruction result data bag
S6 is to server return instruction result data bag
S7 receives the instruction result data bag that digital signage terminal is sent
S8 analysis instruction result data bag also shows
Embodiment
Below by way of specific instantiation, embodiments of the present invention are described, those skilled in the art the content disclosed by this specification can understand other advantages of the present invention and effect easily.The present invention can also be implemented or be applied by embodiments different in addition, and the every details in this specification also can based on different viewpoints and application, carries out various modification or change not deviating under spirit of the present invention.
It should be noted that, the diagram provided in the present embodiment only illustrates basic conception of the present invention in a schematic way, then only the assembly relevant with the present invention is shown in graphic but not component count, shape and size when implementing according to reality is drawn, it is actual when implementing, and the kenel of each assembly, quantity and ratio can be a kind of change arbitrarily, and its assembly layout kenel also may be more complicated.
In digital signage system, the timing of digital signage terminal is to the state of server report oneself.Whether the content that server is then reported according to digital signage terminal detects digital signage terminal and breaks down.When server detects that digital signage terminal breaks down, and when sending the warning of digital signage terminal fault, user carries out associative operation at server end can the fault of long-range eliminating digital signage terminal.
Consult Fig. 1, the teleprocessing system of digital signage terminal fault of the present invention comprises server, network and digital signage terminal, server is connected with digital signage terminal by network, thus realizes the various non-physical faults in server end teleprocessing digital signage terminal.Particularly, server comprises the user UI(User Interface that annular successively connects) module 11, server end communication module 12 and analysis module 13.Digital signage terminal comprises digital signage terminal called module 21, analysis module 22, Executive Module 23 and the processing module 24 that annular successively connects.Server end communication module 12 is connected with digital signage terminal called module 21 by network, carries out information transmission during remote failure process.
In remote failure process of the present invention, user is according to the fault of digital signage terminal, and can send director data bag at server end by user UI module 11, instruction wherein can be different shell instructions and custom instruction.In practical operation, user can input one or several instruction and send to digital signage terminal in user UI module 11, also can send the history direction recorded.
In teleprocessing, after digital signage terminal receives the director data bag that server sends, analysis module 22 resolves director data bag, and the legitimacy of analysis instruction packet.If director data bag is illegal, then abandon this director data bag; If director data inclusion method, then carry out follow-up process by Executive Module 23.Executive Module 23 obtains corresponding root authority and performs corresponding instruction from the operating system of digital signage terminal; Processing module 24 processing instruction execution result also generates instruction result data bag.Particularly, processing module 24 carries out different codings, compression to different instruction execution result, then generates check code, finally generates instruction result data bag by the instruction execution result after coding, compression and check code.
After server receives and analyzed by analysis module 13 after processing module 24 processes the instruction result data bag obtained, then show that fault diagnosis result is to user by the display interface of user UI module 11.Wherein, the instruction result data bag that analysis module 13 analysis receives, then carry out verifying, decompress(ion), decoding, finally export fault diagnosis result to user UI module 11, concrete output content comprises character and image.User can judge failure cause, terminal system state, the application program running state of digital signage terminal according to the fault diagnosis result of the output in user UI module 11 and perform what instruction and can eliminate fault etc.Therefore, the result that user can perform according to each instruction, then perform corresponding operation, until the failture evacuation of digital signage terminal.
With reference to Fig. 2, the troubleshooting process the following detailed description of the teleprocessing system of digital signage terminal fault of the present invention:
Step S1: at server end, user, by user UI module input instruction, sends director data bag to digital signage terminal through server end communication module;
Step S2: the director data bag that digital signage terminal called module reception server sends;
Step S3: the analysis module of digital signage terminal resolves above-mentioned director data bag, and analyzes its legitimacy;
Step S4: if director data inclusion method, Executive Module obtains corresponding authority and also performs the instruction parsed;
Step S5: processing module processing instruction execution result also generates instruction result data bag;
Step S6: digital signage terminal called module is to server return instruction result data bag;
Step S7: server end communication module receives the instruction result data bag that digital signage terminal is sent;
Step S8: the analysis module analysis instruction result data bag of server end, and fault diagnosis result is shown.
Preferably, the teleprocessing method of digital signage terminal fault of the present invention also to comprise step S9(not shown): user performs corresponding operation, until the failture evacuation of digital signage terminal again according to the fault diagnosis result of display.
In sum, the teleprocessing system of digital signage terminal fault of the present invention and method thereof can the various non-physical faults that occur of teleprocessing digital signage terminal, significantly reduce the maintenance cost of digital signage terminal, improve treatment effeciency.So the present invention effectively overcomes various shortcoming of the prior art and tool high industrial utilization.
Above-described embodiment is illustrative principle of the present invention and effect thereof only, but not for limiting the present invention.Any person skilled in the art scholar all without prejudice under spirit of the present invention and category, can modify above-described embodiment or changes.Therefore, such as have in art usually know the knowledgeable do not depart from complete under disclosed spirit and technological thought all equivalence modify or change, must be contained by claim of the present invention.
Claims (10)
1. a teleprocessing system for digital signage terminal fault, is characterized in that, described teleprocessing system at least comprises: server, network and digital signage terminal, wherein,
Described server sends director data bag to described digital signage terminal, receives and analyzes the instruction result data bag that described digital signage terminal sends, and showing fault diagnosis result;
Described network is connected with described digital signage terminal with described server respectively;
Described digital signage terminal receives the described director data bag that described server sends, and analyzes, performs, processes described director data bag, then instruction result data bag is sent to described server.
2. the teleprocessing system of digital signage terminal fault according to claim 1, is characterized in that: described server comprises user UI module, server end communication module and the analysis module that annular successively connects.
3. the teleprocessing system of digital signage terminal fault according to claim 2, is characterized in that: described digital signage terminal comprises digital signage terminal called module, analysis module, Executive Module and the processing module that annular successively connects.
4. the teleprocessing system of digital signage terminal fault according to claim 3, is characterized in that: described server end communication module is connected with described digital signage terminal called module by network.
5., according to a teleprocessing method for the teleprocessing system of the arbitrary described digital signage terminal fault of claim 1-4, it is characterized in that: comprise the following steps:
Step S1: user inputs instruction at described server end and sends director data bag to described digital signage terminal;
Step S2: described digital signage terminal receives by the digital signage terminal called module on it described director data bag that described server sends;
Step S3: described digital signage terminal resolves described director data bag by the analysis module on it, and analyzes its legitimacy;
Step S4: if described director data inclusion method, described digital signage terminal obtains corresponding authority by the Executive Module on it and also performs the instruction parsed;
Step S5: described digital signage terminal is by the processing module processing instruction execution result on it and generate instruction result data bag;
Step S6: described digital signage terminal called module returns described instruction result data bag to described server;
Step S7: described server receives by the server end communication module on it described instruction result data bag that described digital signage terminal sends;
Step S8: described server analyzes described instruction result data bag by the analysis module on it, and is shown by fault diagnosis result.
6. the teleprocessing method of digital signage terminal fault according to claim 5, it is characterized in that: described processing module is encoded to instruction execution result, compressed, then generate check code, finally generate instruction result data bag by the instruction execution result after coding, compression and check code.
7. the teleprocessing method of digital signage terminal fault according to claim 5, is characterized in that: the analysis module of described server end verifies described instruction result data bag, decompress(ion) and decoding.
8. the teleprocessing method of digital signage terminal fault according to claim 5, is characterized in that: user is by the user UI module input instruction of described server end.
9. the teleprocessing method of digital signage terminal fault according to claim 5, is characterized in that: user is by the user UI module display fault diagnosis result of described server end.
10. the teleprocessing method of digital signage terminal fault according to claim 5, is characterized in that: also comprise step S9: user performs corresponding operation, until the failture evacuation of digital signage terminal again according to the fault diagnosis result of display.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201310278134.5A CN104283911A (en) | 2013-07-03 | 2013-07-03 | Remote processing system and method for digital signage terminal malfunction |
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| CN201310278134.5A CN104283911A (en) | 2013-07-03 | 2013-07-03 | Remote processing system and method for digital signage terminal malfunction |
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| CN201310278134.5A Pending CN104283911A (en) | 2013-07-03 | 2013-07-03 | Remote processing system and method for digital signage terminal malfunction |
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Cited By (3)
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| CN107613344A (en) * | 2017-10-20 | 2018-01-19 | 北京瑞博星航科技有限公司 | A kind of display terminal broadcast state immediate feedback system and implementation method |
| CN109151029A (en) * | 2018-08-24 | 2019-01-04 | 深圳艺达文化传媒有限公司 | Elevator card terminal remote method for maintaining and Related product |
| US10791019B2 (en) | 2017-12-28 | 2020-09-29 | Intel Corporation | Edge or fog gateway assisted out-of-band remote management for managed client devices |
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| US10791019B2 (en) | 2017-12-28 | 2020-09-29 | Intel Corporation | Edge or fog gateway assisted out-of-band remote management for managed client devices |
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Application publication date: 20150114 |