CN103971301A - Convenience service system and method for handling resident business through same - Google Patents
Convenience service system and method for handling resident business through same Download PDFInfo
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- CN103971301A CN103971301A CN201410155132.1A CN201410155132A CN103971301A CN 103971301 A CN103971301 A CN 103971301A CN 201410155132 A CN201410155132 A CN 201410155132A CN 103971301 A CN103971301 A CN 103971301A
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Abstract
The invention provides a convenience service system and a method for handling resident business through the convenience service system. The convenience service system comprises a human-computer interaction terminal used for receiving instructions input by residents, a recognition device used for recognizing identity information of the residents, an acquisition device used for acquiring resident information and a backstage server used for control processing, wherein the recognition device and the acquisition device are respectively connected with the backstage server through the human-computer interaction terminal. After identity card information of the residents are recognized and verified through the second-generation identity card recognition device, relevant resident information of the residents provided according to relevant business needing to be handled are acquired through an identity card scanner, a pinhole camera or a high-speed image camera and uploaded to the backstage server, the relevant resident information provided by the residents are read and checked through the backstage server, and thus the work procedures for handling relevant business are simplified, the workload is reduced, meanwhile, the residents can provide relevant resident information more conveniently according to relevant business needing to be handled, and time is saved for the residents.
Description
Technical field
The present invention relates to handy service for the people technical field, relate in particular to a kind of handy service for the people system and handle the method for resident's business.
Background technology
At present, common terminal for public convenience comprises the value-added service terminating machine that is positioned over telecommunication business point or electric power agency, be positioned over the sales promotion information Terminal Server of subway station etc., its Main Function is to provide self-service telephone recharge service for the numerous common people, water, electricity and gas paying service, transportation card is supplemented service with money, purchase by group services of sales promotion etc., and that resident handles is all kinds of as family planning service, labor and social security service, Association for the Handicapped's business, law aid, civil administration business, house lease, membership credentials, support dog registration, when the administrative business such as social worker's service, mostly still need each relevant departments of government carry out information acquisition and etc. pending, greatly waste the resources such as resident's time and paper, make troubles to resident, simultaneously, increase staff's workload.
Summary of the invention
A kind of method that fundamental purpose of the present invention is to provide handy service for the people system and handles resident's business, is intended to facilitate resident to handle relevant administrative business, the workload simultaneously reducing a staff.
In order to achieve the above object, the present invention proposes a kind of handy service for the people system, comprises the human-computer interaction terminal of inputting instruction for receiving resident; For identifying the identification equipment of residential identity information; For gathering the collecting device of resident's information; For controlling the background server of processing; Described identification equipment, collecting device are connected with described background server through described human-computer interaction terminal respectively.
Preferably, described human-computer interaction terminal is touch screen computer.
Preferably, described human-computer interaction terminal is desktop computer.
Preferably, described identification equipment is China second-generation identity card identification equipment.
Preferably, described collecting device at least comprises with the next item down:
I.D. scanner, pinhole cameras and the high instrument of clapping.
Preferably, the described high instrument handstand placement of clapping.
Preferably, this handy service for the people system also comprises: accept the printer of information for printing the handy service for the people, described printer is connected with described background server through described human-computer interaction terminal.
Preferably, described background server is connected with described human-computer interaction terminal by cable network or wireless network.
The present invention further provides a kind of method of handling resident's business based on handy service for the people system, comprising:
Human-computer interaction terminal is called identification equipment resident identification card information is identified;
The relevant information of background server configuration resident business;
Human-computer interaction terminal is obtained the relevant information of described background server configuration, and shows;
Human-computer interaction terminal is come resident according to resident's information of described relevant information input according to the instruction calls collecting device of user's input;
Resident's information of obtaining is uploaded to background server by human-computer interaction terminal, calls, audits for background server.
Preferably, the step that resident's information of obtaining is uploaded to background server by described human-computer interaction terminal also comprises afterwards:
Human-computer interaction terminal is called printer according to the print command of user's input the handy service for the people information of accepting is printed
A kind of handy service for the people system that the present invention proposes and handle the method for resident's business, after ID (identity number) card information by China second-generation identity card identification equipment identification checking resident, by I.D. scanner, relevant resident's information that the related service that pinhole cameras or high bat instrument collection resident handle according to need provides, and the relevant resident's information gathering is uploaded to background server, read and audit by background server relevant resident's information that resident provides, thereby simplify the workflow of handling related service, reduce staff's workload, simultaneously, the related service that convenient resident handles at any time as required provides relevant resident's information, save resident's time.
Brief description of the drawings
Fig. 1 is the structural representation of handy service for the people system one embodiment of the present invention;
Fig. 2 is the structural representation of another embodiment of handy service for the people system of the present invention;
Fig. 3 is the process flow diagram that the present invention is based on handy service for the people system and handle method one embodiment of resident's business.
In order to make technical scheme of the present invention clearer, clear, be described in further detail below in conjunction with accompanying drawing.
Embodiment
With reference to Fig. 1, Fig. 1 is the structural representation of one embodiment of the invention handy service for the people system.
One embodiment of the invention proposes a kind of handy service for the people system, comprises human-computer interaction terminal 2, identification equipment 3, collecting device 4 and background server 1, and identification equipment 3, collecting device 4 are connected with background server 1 through human-computer interaction terminal 2 respectively.
In the present embodiment, human-computer interaction terminal 2 can be touch screen computer or desktop computer, for receiving resident by the instruction of the instrument inputs such as touch-screen, keyboard, mouse, also for carrying out data interaction with background server 1.
In the present embodiment, identification equipment 3 is preferably the China second-generation identity card identification equipment of the Ministry of Public Security, in the time that I.D. is placed on card-reading zone by resident, by China second-generation identity card identification equipment, obtains resident identification card information, and resident identification card is identified to checking.
Collecting device 4 at least comprises with the next item down: I.D. scanner, pinhole cameras and/or the high instrument of clapping.Utilize collecting device 4 to gather resident's information, in the time that resident's information type of need collection is resident identification card information, obtain the identity informations such as resident's I.D. head portrait, sex, name, date of birth, household register address by I.D. scanner scanning; In the time that resident's information type of need collection is image information, by pinhole cameras, resident is taken pictures, obtain resident's pictorial information.In the present embodiment, adopt pinhole cameras device, be more easy to lay, and save a large amount of spaces, whenever necessary, be convenient to move and carry; In the time that resident's information type of need collection is certificate information, clap instrument by height certificate is carried out to shooting scanning at a high speed, obtain resident's certificate information, and can clap instrument by height scans I.D., obtain head portrait and the personal information of I.D., can be used as I.D. scanner and obtain substituting or supplementing of resident identification card information.In the present embodiment, the high instrument of clapping is preferably the placement of standing upside down, and makes the high instrument of clapping can better aim at certificate, is more conducive to scan certificate information.
In the present embodiment, background server 1 is connected with human-computer interaction terminal 2 by cable network or wireless network, like this, background server 1 can long-rangely arrange, realize and the transmission of the data and instruction of human-computer interaction terminal 2 by network, can make staff pass through background server 1 telemanagement and control human-computer interaction terminal 2, more be easy to safeguard.
Further, as shown in Figure 2, another embodiment of the present invention proposes a kind of handy service for the people system, on the basis of above-described embodiment, also comprises the printer 5 of accepting information for printing the handy service for the people, and printer 5 is connected with background server 1 through human-computer interaction terminal 2.When resident need to print the handy service for the people while accepting information, in human-computer interaction terminal 2, input print command, call printer 5, and the handy service for the people such as resident's information type, the policy information of resident's inquiry that uploads to background server of the receipt that background server 1 is produced numbering, resident is accepted information exchange and is crossed printer 5 and print to resident.As resident, to handle the information that related service uploads not full-time, resident can understand the information type providing and the time limit of handling are also provided self according to the handy service for the people of the printing information of accepting, with the material information of reminding the timely polishing of resident also not upload, in order to avoid delay handling of related service.When resident handles information that related service uploads when complete, resident can the information of accepting further complete handling of related service as voucher using the handy service for the people of printing, greatly facilitates resident.
As shown in Figure 3, the present invention also provides a kind of method of handling resident's business based on handy service for the people system, and in one embodiment, the method comprises:
Step S11, human-computer interaction terminal is called identification equipment resident identification card information is identified;
Resident inputs while needing the instruction of transacting business in human-computer interaction terminal 2, and human-computer interaction terminal 2 is China second-generation identity card identification equipment according to the instruction calls identification equipment 3 of background server 1.Be China second-generation identity card identification equipment identification resident identification card information by identification equipment 3, and verify that whether resident identification card information is correct.
Step S12, the relevant information of background server configuration resident business;
After checking resident identification card information is correct, obtain the instruction of the related service of handling appointment that resident inputs in human-computer interaction terminal, staff is configured on background server 1, comprises corresponding resident's information type, corresponding policy information etc. that configuration resident need submit to while handling related service.
Step S13, human-computer interaction terminal is obtained the relevant information of described background server configuration, and shows;
Human-computer interaction terminal 2 is passed through the configuration information of wired or wireless Network Capture background server 1, and preserves described configuration information.Meanwhile, the relevant information such as corresponding resident's information type, corresponding policy information that need submit to while showing that resident handles related service in human-computer interaction terminal 2.
Step S14, human-computer interaction terminal is come resident according to resident's information of described relevant information input according to the instruction calls collecting device of user's input;
In the time of the instruction of resident's input scan information in human-computer interaction terminal 2, human-computer interaction terminal 2, according to the instruction calls collecting device 4 of background server 1, is obtained resident identification card information by I.D. scanner scanning; By pinhole cameras, resident is taken pictures, obtain resident's pictorial information; Certificate, the testimonial material of being clapped instrument resident being provided by height carries out shooting scanning at a high speed, obtains resident's certificate information.
Step S15, resident's information of obtaining is uploaded to background server by human-computer interaction terminal, calls, audits for background server.
In the time that resident inputs the instruction of submission information in human-computer interaction terminal 2, resident's information such as resident identification card information that scanning is obtained, resident's pictorial information, resident's certificate information is uploaded to background server 1, on background server 1, preserves.Staff transfers resident's information such as resident identification card information that resident uploads, resident's pictorial information, resident's certificate information by background server 1, audits.
Further, in human-computer interaction terminal 2, resident's information of obtaining is uploaded to after background server 1, when resident need to print the handy service for the people while accepting information, in human-computer interaction terminal 2, input print command, call printer 5, and the handy service for the people such as resident's information type, the policy information of resident's inquiry that uploads to background server of the receipt that background server 1 is produced numbering, resident is accepted information exchange and is crossed printer 5 and print to resident.As resident, to handle the information that related service uploads not full-time, resident can understand the information type providing and the time limit of handling are also provided self according to the handy service for the people of the printing information of accepting, with the material information of reminding the timely polishing of resident also not upload, in order to avoid delay handling of related service.When resident handles information that related service uploads when complete, resident can the information of accepting further complete handling of related service as voucher using the handy service for the people of printing, greatly facilitates resident.
A kind of handy service for the people system that the present invention proposes and handle the method for resident's business, after ID (identity number) card information by China second-generation identity card identification equipment identification checking resident, by I.D. scanner, relevant resident's information that the related service that pinhole cameras or high bat instrument collection resident handle according to need provides, and the relevant resident's information gathering is uploaded to background server, read and audit by background server relevant resident's information that resident provides, thereby simplify the workflow of handling related service, reduce staff's workload, simultaneously, the related service that convenient resident handles at any time as required provides relevant resident's information, save resident's time.
The foregoing is only the preferred embodiments of the present invention; not thereby limit the scope of the claims of the present invention; every equivalent structure or flow process conversion that utilizes instructions of the present invention and accompanying drawing content to do; or be directly or indirectly used in other relevant technical field, be all in like manner included in scope of patent protection of the present invention.
Claims (10)
1. a handy service for the people system, is characterized in that, comprising:
Input the human-computer interaction terminal of instruction for receiving resident;
For identifying the identification equipment of residential identity information;
For gathering the collecting device of resident's information;
For controlling the background server of processing;
Described identification equipment, collecting device are connected with described background server through described human-computer interaction terminal respectively.
2. handy service for the people system according to claim 1, is characterized in that, described human-computer interaction terminal is touch screen computer.
3. handy service for the people system according to claim 1, is characterized in that, described human-computer interaction terminal is desktop computer.
4. according to the handy service for the people system described in claim 2 or 3, it is characterized in that, described identification equipment is China second-generation identity card identification equipment.
5. handy service for the people system according to claim 4, is characterized in that, described collecting device at least comprises with the next item down:
I.D. scanner, pinhole cameras and the high instrument of clapping.
6. handy service for the people system according to claim 5, is characterized in that, the described high instrument handstand placement of clapping.
7. handy service for the people system according to claim 5, is characterized in that, also comprises:
Accept the printer of information for printing the handy service for the people, described printer is connected with described background server through described human-computer interaction terminal.
8. handy service for the people system according to claim 7, is characterized in that, described background server is connected with described human-computer interaction terminal by cable network or wireless network.
9. a method of handling resident's business based on handy service for the people system, is characterized in that, comprising:
Human-computer interaction terminal is called identification equipment resident identification card information is identified;
The relevant information of background server configuration resident business;
Human-computer interaction terminal is obtained the relevant information of described background server configuration, and shows;
Human-computer interaction terminal is come resident according to resident's information of described relevant information input according to the instruction calls collecting device of user's input;
Resident's information of obtaining is uploaded to background server by human-computer interaction terminal, calls, audits for background server.
10. the method for handling resident's business based on handy service for the people system according to claim 9, is characterized in that, the step that resident's information of obtaining is uploaded to background server by described human-computer interaction terminal also comprises afterwards:
Human-computer interaction terminal is called printer according to the print command of user's input the handy service for the people information of accepting is printed.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410155132.1A CN103971301A (en) | 2013-06-28 | 2014-04-17 | Convenience service system and method for handling resident business through same |
Applications Claiming Priority (3)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201320384579.7 | 2013-06-28 | ||
| CN201320384579 | 2013-06-28 | ||
| CN201410155132.1A CN103971301A (en) | 2013-06-28 | 2014-04-17 | Convenience service system and method for handling resident business through same |
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| Publication Number | Publication Date |
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| CN103971301A true CN103971301A (en) | 2014-08-06 |
Family
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Family Applications (2)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201410155132.1A Pending CN103971301A (en) | 2013-06-28 | 2014-04-17 | Convenience service system and method for handling resident business through same |
| CN201410174861.1A Pending CN103995679A (en) | 2013-06-28 | 2014-04-28 | Information output device and method |
Family Applications After (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201410174861.1A Pending CN103995679A (en) | 2013-06-28 | 2014-04-28 | Information output device and method |
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| CN (2) | CN103971301A (en) |
Cited By (10)
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| CN104899676A (en) * | 2015-05-05 | 2015-09-09 | 北京科东电力控制***有限责任公司 | Online and offline coordinated service handling method based on power interactive service terminal |
| CN105913358A (en) * | 2016-03-31 | 2016-08-31 | 程卫中 | Self-service service system for basic service of public security organization |
| CN105988825A (en) * | 2015-01-29 | 2016-10-05 | ***通信集团内蒙古有限公司 | Information obtaining method, terminal and PC |
| CN106097166A (en) * | 2016-06-01 | 2016-11-09 | 杭州呼巴网络技术有限公司 | The convenience-for-people platform of Multifunctional district service for life based on development of Mobile Internet technology |
| CN106789003A (en) * | 2016-12-14 | 2017-05-31 | 长沙理工大学 | A kind of EEID mark generating methods and system based on mobile terminal |
| CN107146185A (en) * | 2017-03-24 | 2017-09-08 | 新乡医学院 | A kind of old courtesy card service supplying system and method |
| CN107451298A (en) * | 2017-08-30 | 2017-12-08 | 南京甄视智能科技有限公司 | The method and system of Quick Acquisition user profile |
| CN108280788A (en) * | 2018-01-18 | 2018-07-13 | 上海龙鹦信息技术有限公司 | A kind of integration self-service machine |
| CN110362626A (en) * | 2019-06-13 | 2019-10-22 | 中电万维信息技术有限责任公司 | One kind being based on the convenience-for-people inquiry system of block chain network and application method |
| CN111464715A (en) * | 2020-03-31 | 2020-07-28 | 山东浪潮通软信息科技有限公司 | Method for automatically communicating high-speed shooting instrument and third-party accessory platform under Web framework |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN105988825A (en) * | 2015-01-29 | 2016-10-05 | ***通信集团内蒙古有限公司 | Information obtaining method, terminal and PC |
| CN104899676A (en) * | 2015-05-05 | 2015-09-09 | 北京科东电力控制***有限责任公司 | Online and offline coordinated service handling method based on power interactive service terminal |
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| CN106097166A (en) * | 2016-06-01 | 2016-11-09 | 杭州呼巴网络技术有限公司 | The convenience-for-people platform of Multifunctional district service for life based on development of Mobile Internet technology |
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| CN107146185A (en) * | 2017-03-24 | 2017-09-08 | 新乡医学院 | A kind of old courtesy card service supplying system and method |
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| CN107451298B (en) * | 2017-08-30 | 2020-06-26 | 南京甄视智能科技有限公司 | Method and system for rapidly acquiring user information |
| CN108280788A (en) * | 2018-01-18 | 2018-07-13 | 上海龙鹦信息技术有限公司 | A kind of integration self-service machine |
| CN110362626A (en) * | 2019-06-13 | 2019-10-22 | 中电万维信息技术有限责任公司 | One kind being based on the convenience-for-people inquiry system of block chain network and application method |
| CN111464715A (en) * | 2020-03-31 | 2020-07-28 | 山东浪潮通软信息科技有限公司 | Method for automatically communicating high-speed shooting instrument and third-party accessory platform under Web framework |
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|---|---|
| CN103995679A (en) | 2014-08-20 |
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Address after: 518057 Shenzhen Software Park, Nanshan District high tech Industrial Park, Guangdong, China,, 6 401-402 Applicant after: Yongxing Shenzhen Polytron Technologies Inc Address before: 518057 Shenzhen Software Park, Nanshan District high tech Industrial Park, Guangdong, China,, 6 401-402 Applicant before: Shenzhen Longrise Technology Co., Ltd. |
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Application publication date: 20140806 |