CN103313217A - Method and system for monitoring engineering machinery equipment, and Internet-of-things terminal - Google Patents
Method and system for monitoring engineering machinery equipment, and Internet-of-things terminal Download PDFInfo
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Abstract
The invention discloses a method and a system for monitoring engineering machinery equipment, and an Internet-of-things terminal and relates to the field of Internet of things. The technical problems of high cost, poor efficiency and remote assistance incapability during the process of technological engineering machinery equipment monitoring in the prior art are solved. The system for monitoring the engineering machinery equipment comprises an Internet-of-things terminal, a service control platform and an operation support platform, wherein the Internet-of-things terminal is used for monitoring key work information of the engineering machinery equipment, sending the key work information to the service control platform via a short message or a wireless network and sending running status information of the terminal to the operation support platform, the service control platform is used for carrying out engineering equipment maintenance processing on the engineering machinery equipment according to the key work information, and the operation support platform is used for monitoring a communication link between the Internet-of-things terminal and the service control platform according to the running status information, communication link information and SIM card consumption information.
Description
Technical field
The present invention relates to the Internet of Things field, relate in particular to a kind of method for supervising, system and internet-of-things terminal of engineering mechanical device.
Background technology
The engineering equipment of engineering mechanical device manufacturing enterprise production and selling is scattered in all parts of the country, and often moves because construction needs plant equipment.Usually after engineering mechanical device breaks down, device fabrication manufacturer just takes on-the-spot mode of send worker to go to solve failure problems, and industry much is by the vehicle GPS module is installed in function local or by background system realization remote monitoring engineering mechanical device in engineering mechanical device at present.Main main monitoring scheme comprises: the vehicle GPS module is obtained running status and the geographical location information of engineering mechanical device by the CAN bus, be kept at this locality or utilize 2G/3G wireless network remote transmission to background system, carries out Real Time Monitoring at background system.
But there is following technical problem in such scheme at least in the process that engineering mechanical device is monitored:
Although 1, background system can real-time monitor the current location of engineering mechanical device, it can not provide autonomous anti-theft feature, can not reach alarm when causing engineering mechanical device stolen;
2, after engineering mechanical device breaks down, background system can not the remote assistance user be dealt with problems, and can only send the worker to go to locate and the mode of handling failure is fixed a breakdown by the contact contact staff is on-the-spot, and this causes cost of fault solution very high, efficient is very low;
3, often move and position abominable because of the engineering mechanical device construction environment, and the car-mounted terminal that is installed in the engineering mechanical device very easily breaks down, and with the background system communication disruption, background system is orientation problem in time after breaking down; And after car-mounted terminal embedded SIM card damage or arrearage, it also can interrupt with communicating by letter of long-range background system, this moment, the user easily was mistaken for the car-mounted terminal damage, this not only causes the efficient of positioning problems and processing very low, and has increased greatly the after-sales service cost of engineering mechanical device.
4, car-mounted terminal/module supporting interface seldom as is only supported the CAN bus interface or is only supported serial ports, the engineering mechanical device car-mounted terminal of corresponding distinct interface all needs the customized development interface between software and hardware, and the workload that causes the uniting and adjustment of engineering equipment interface and car-mounted terminal to be installed is very large etc.
Summary of the invention
Embodiments of the invention provide a kind of method for supervising, system and internet-of-things terminal of engineering mechanical device.Can solve in the prior art engineering mechanical device is monitored the problems referred to above that exist when safeguarding, improve engineering mechanical device monitoring maintenance efficiency, reduce the O﹠M cost that engineering mechanical device produces.
For achieving the above object, embodiments of the invention adopt following technical scheme:
A kind of supervisory control system of engineering mechanical device comprises internet-of-things terminal, Service control platform and operation supporting platform; Wherein,
Internet-of-things terminal is used for the key job information of supervision control engineering plant equipment, and the key job information exchange is crossed note or wireless network sends to the Service control platform; And self health information sent to operation supporting platform;
The Service control platform, be used for the key job information by the engineering mechanical device of note or wireless network receiver networking terminal monitoring, and according to the operating state of receipts key job information monitoring engineering mechanical device, and engineering mechanical device is carried out the engineering equipment O﹠M process, the working equipment O﹠M is processed and is comprised autonomous antitheft processing;
Operation supporting platform, be used for receiving health information, the communication link information of monitoring signaling equipment and the SIM card consumption information of BOSS of internet-of-things terminal self, and according to the communication link between running state information, communication link information and SIM card consumption information monitoring internet-of-things terminal and the Service control platform.
Preferably, the Service control platform comprises:
Autonomous antitheft unit, be used for determining that at internet-of-things terminal engineering mechanical device is illegally mobile, and send antitheft notification instruction behind the Service control platform by note or wireless network, send the theft note to the user, and when providing the user illegally to move, the positional information of engineering mechanical device is to the user;
The scheduling of resource unit, be used for by and customer service resource management crm system between the CRM open standard interfaces receive access from crm system, and provide the job information that concerns of engineering mechanical device to be used for remote assistance.
Preferably, operation supporting platform disposes the link open standard interfaces of communicating by letter with the monitoring signaling equipment signaling; Operation supporting platform disposes the BOSS open standard interfaces of communicating by letter with BOSS;
Operation supporting platform, the concrete communication link information that is used for receiving by the link open standard interfaces monitoring signaling equipment is by the SIM card consumption information of BOSS open standard interfaces reception BOSS.
Preferably, operation supporting platform comprises:
The link monitoring unit is used for determining communication link fault whether between internet-of-things terminal and the Service control platform according to running state information, communication link information and SIM card consumption information; If determine fault, then the instruction of fixing a breakdown is sent to internet-of-things terminal by note and automatically perform the instruction of fixing a breakdown with the control internet-of-things terminal.
Preferably, internet-of-things terminal is communicated by letter with engineering mechanical device by the multiple standards interface, and the multiple standards interface comprises: one or more among CAN bus, RS-485, UART, ADC and the GPIO.
A kind of method for supervising of engineering mechanical device comprises:
The key job information of internet-of-things terminal supervision control engineering plant equipment, and the key job information exchange crossed note or wireless network sends to the Service control platform, the Service control platform is according to the operating state of receipts key job information monitoring engineering mechanical device, and engineering mechanical device is carried out the engineering equipment O﹠M process, the working equipment O﹠M is processed and is comprised autonomous antitheft processing;
Internet-of-things terminal sends to operation supporting platform with the health information of self, the communication link information that operation supporting platform obtains according to running state information, from monitoring signaling equipment and the SIM card consumption information monitoring internet-of-things terminal that obtains from BOSS and the communication link between the Service control platform.
Wherein, key job information comprises: work state information, positional information, fault message and control command;
Preferably, engineering mechanical device being carried out the processing of engineering equipment O﹠M specifically comprises:
Determine that at internet-of-things terminal engineering mechanical device is illegally mobile, and send antitheft notification instruction behind the Service control platform by note or wireless network, the Service control platform sends the theft note to the user, and when providing the user illegally to move, the positional information of engineering mechanical device is to the user.
Preferably, the working equipment O﹠M is processed and is also comprised scheduling of resource; The Service control platform configuration has the CRM open standard interfaces of communicating by letter with contact staff's resource management crm system;
Engineering mechanical device is carried out the processing of engineering equipment O﹠M specifically to be comprised: the Service control platform passes through the reception of CRM open standard interfaces from the access of crm system, and provides the job information that concerns of engineering mechanical device to be used for remote assistance.
Preferably, the method also comprises:
Internet-of-things terminal is communicated by letter with engineering mechanical device by the multiple standards interface, and the multiple standards interface comprises: one or more among CAN bus, RS-485, UART, ADC and the GPIO.
Preferably, operation supporting platform disposes the link open standard interfaces of communicating by letter with the monitoring signaling equipment signaling; Operation supporting platform disposes the BOSS open standard interfaces of communicating by letter with BOSS; The method also comprises:
The operation supporting platform is mutual by link open standard interfaces and monitoring signaling equipment, and receives the communication link information between internet-of-things terminal and the Service control platform;
The operation supporting platform is mutual by BOSS open standard interfaces and BOSS, and receives the SIM card consumption information of internet-of-things terminal.
Wherein, running state information comprises: the operating state of internet-of-things terminal and communication signal quality information;
Preferably, the communication link information that operation supporting platform obtains according to running state information, from monitoring signaling equipment and the SIM card consumption information monitoring internet-of-things terminal that obtains from BOSS and the communication link between the Service control platform specifically comprise:
The operation supporting platform is determined communication link fault whether between internet-of-things terminal and the Service control platform according to running state information, communication link information and SIM card consumption information;
If determine fault, then the instruction of fixing a breakdown is sent to internet-of-things terminal by note and automatically perform the instruction of fixing a breakdown with the control internet-of-things terminal.
A kind of internet-of-things terminal comprises:
Interface unit, for mutual by multiple standards interface and engineering mechanical device, described multiple standards interface comprises one or more among CAN bus, RS-485, UART, ADC and the GPIO;
Monitoring unit, be used for by with the key job information of the described engineering mechanical device of mutual monitoring of described interface unit;
Communication unit is used for that described key job information exchange is crossed note or wireless network sends to the Service control platform, and by note or wireless network self health information is sent to operation supporting platform.
Preferably, this terminal also comprises:
Windows units is used for providing the man-machine interaction window, the parameter the when user configures described internet-of-things terminal operation by described man-machine interaction window;
Positioning unit is for the positional information of Real-time Collection self;
Described communication unit also is used for described positional information is sent to the Service control platform by note or wireless network.
In the scheme that the embodiment of the invention provides, internet-of-things terminal is by crossing note with the key job information exchange of engineering mechanical device or wireless network sends to the Service control platform, by the Service control platform engineering mechanical device is carried out autonomous antitheft processing again, and internet-of-things terminal also sends to operation supporting platform by the state information with self, by the means of operation supporting platform to the monitoring of internet-of-things terminal, solved that background system can not provide autonomous anti-theft feature in the prior art, and after the interrupted communication link, treatment effeciency is low, the technical problem that maintenance cost is high, and then desirable proper engineering mechanical device is when stolen, initiative alarming, guarantee the normal operation of communication link, improve treatment effeciency, reduce the technique effect of maintenance cost.
Description of drawings
In order to be illustrated more clearly in the embodiment of the invention or technical scheme of the prior art, the below will do to introduce simply to the accompanying drawing of required use in embodiment or the description of the Prior Art, apparently, accompanying drawing in the following describes only is some embodiments of the present invention, for those of ordinary skills, under the prerequisite of not paying creative work, can also obtain according to these accompanying drawings other accompanying drawing.
Fig. 1 is the application scenarios schematic diagram of the supervisory control system of engineering mechanical device in the system embodiment of the present invention;
Fig. 2 is the structural representation of the supervisory control system of engineering mechanical device in the system embodiment of the present invention;
Fig. 3 is the application schematic diagram that the supervisory control system of engineering mechanical device in the system embodiment of the present invention realizes autonomous anti-theft feature;
Fig. 4 is the application schematic diagram of the scheduling of resource functions such as supervisory control system realization personnel of engineering mechanical device in the system embodiment of the present invention;
Fig. 5 is that the supervisory control system of engineering mechanical device in the system embodiment of the present invention realizes the whether application schematic diagram of fault of monitoring communications link;
Fig. 6 realizes that for the method for supervising of a kind of engineering mechanical device of providing among the inventive method embodiment monitoring is to the schematic flow sheet of the monitoring maintenance function of internet-of-things terminal;
The structural representation of the internet-of-things terminal that provides among the inventive method embodiment is provided Fig. 7.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the invention, the technical scheme in the embodiment of the invention is clearly and completely described, obviously, described embodiment only is the present invention's part embodiment, rather than whole embodiment.Based on the embodiment among the present invention, those of ordinary skills belong to the scope of protection of the invention not making the every other embodiment that obtains under the creative work prerequisite.And, below each embodiment be possibility of the present invention, embodiment put in order and the numbering execution sequence preferred with it of embodiment irrelevant.
System embodiment
Be illustrated in figure 1 as the applicable scene schematic diagram of the embodiment of the invention, wherein, the data acquisition side comprises internet-of-things terminal and engineering mechanical device, and internet-of-things terminal can be deployed in the inside of engineering mechanical device, also can be deployed in outside the engineering mechanical device as required.The transfer of data side refers to that wireless network comprises GPRS, CDMA or 3G.The service application side comprises Service control platform and operation supporting platform, and Service control platform and the operation supporting platform of internet-of-things terminal and network side all pass through wireless communication.
Below in conjunction with scene shown in Figure 1, the present embodiment provides a kind of supervisory control system of engineering mechanical device, as shown in Figure 2, mainly comprises internet-of-things terminal 11, Service control platform 12 and operation supporting platform 13, wherein, and internet-of-things terminal
Internet-of-things terminal 11 is used for the key job information of supervision control engineering plant equipment, and the key job information exchange is crossed note or wireless network sends to Service control platform 12; And self health information sent to operation supporting platform 13;
Wherein, key job information comprises work state information (whether the engineering mechanical device such as monitoring works), positional information (the current location of the engineering mechanical device by the location such as GPS, in the present embodiment and following embodiment, although this positional information is the function that is realized by the built-in GPS module of internet-of-things terminal equipment, but because internet-of-things terminal connects and is built on the engineering mechanical device generally speaking, therefore the positional information of internet-of-things terminal namely is the positional information of engineering mechanical device), fault message (whether engineering mechanical device has warning etc.), control command (as with the instruction of Service control platform 12 exchange or operation supporting platform 13 exchanges, such as antitheft notification instruction, remote assistance instruction etc.).
In the present embodiment, in order to solve car-mounted terminal in the prior art/module supporting interface seldom as only to support the CAN bus interface or only support serial ports, the engineering mechanical device car-mounted terminal of corresponding distinct interface all needs the problem of customized development interface between software and hardware, internet-of-things terminal 11 in the present embodiment can provide the multiple standards interface, and the multiple standards interface comprises: one or more in CAN bus, RS-485 interface, UART (universal asynchronous receiving-transmitting conveyer) interface, ADC (analog to digital converter) interface and GPIO (universal input output) interface.So, internet-of-things terminal 11 can with engineering mechanical device by the multiple standards interface communication, obtain the technique effect that reduces the workload that engineering mechanical device interface uniting and adjustment and car-mounted terminal install.And internet-of-things terminal 11 is all right sensors configured, controller communication, GPS module structurally, provides Man Machine Interface to be used for its operational factor of manual configuration etc.
In the present embodiment, angle from internet-of-things terminal, be mainly used in the supervision control engineering plant equipment, and key job information and the Service control platform of monitoring carried out alternately, realization by the Service control platform to the remote monitoring of engineering mechanical device, autonomous functions such as antitheft, fault pre-alarming, scheduling of resource; Also be used for the running state information (such as operating state, communication signal quality information) of self is exchanged with using support platform, realize the guarantee of wireless communication link and the functions such as monitoring maintenance of self.
Further, in the present embodiment, Service control platform 12 comprises:
Autonomous antitheft unit, be used for determining that at internet-of-things terminal 11 engineering mechanical device is illegally mobile, and send antitheft notification instruction behind the Service control platform 12 by note or wireless network, send the theft short message to the user, and when providing the user illegally to move, the positional information of engineering mechanical device is to the user;
The scheduling of resource unit, be used for by and contact staff's resource management crm system between the CRM open standard interfaces receive access from crm system, and provide the job information that concerns of engineering mechanical device to be used for remote assistance.
The below is take Fig. 3 as example, specifically introduce Service control platform 12 in this enforcement (namely wherein autonomous antitheft unit) thus communicate the scheme that realizes autonomous anti-theft feature with internet-of-things terminal 11.
For example, with reference to Fig. 3, internet-of-things terminal monitors the key job information of engineering mechanical device, illegally mobile possibility is stolen to find vehicle according to the GPS positional information that receives, then send antitheft notification instruction to Service control platform 12 by note or wireless network (such as the GPRS data mode), informing business control system, Service control platform 12 are again by the SMS notification user; After the User Alarms, public security organization can be inquired about the position of current stolen engineering mechanical device by web access Service control platform 12, then recovers equipment.Thereby realize autonomous anti-theft feature, solved the stolen promptness problem of recovering of current engineering equipment.
The below is take Fig. 4 as example, specifically introduce Service control platform 12 in this enforcement (namely wherein scheduling of resource unit) thus communicate the scheme of the scheduling of resource such as realization personnel with internet-of-things terminal 11.
For example, with reference to Fig. 4, the user dials call center's customer service number of engineering mechanical device production firm, and after the access calling centring system, the contact staff is by visual man-machine interface access and operation CRM (the client resources management system of enterprise).But obtain the relevant information of the engineering mechanical device of this user's use according to the engineering mechanical device coding client personnel inquiring customer information storehouse that the incoming call user uses, comprise householder's information, the maintenance/information such as maintenance record of this project plant equipment.The contact staff checks the key project information of this project plant equipment by Web access Service control platform 12, comprise the work state information of positional information, the speed of service and critical piece, such as water temperature, oil pressure, lift heavy amount and moment state etc.The contact staff can according to the prompting of Service control platform 12, solve its problem by tentative diagnosis and remote assistance user; When remote assistance can't solve failure problems, the contact staff realized Intelligent worker assigning by nearest line attendant and the vehicle of service control system (integrated GIS) detection range faulty equipment, i.e. the scheduling of resource such as personnel.
From the Service control platform angle, be mainly used in by with the key job state of terminal communication of internet of things Remote Acquisitioning to engineering mechanical device, and according to this key job information realization to the remote monitoring of engineering mechanical device, the autonomous function such as antitheft; And Service control platform in the present embodiment also can provide standard interface to dock with the CRM/ call center of engineering mechanical device production firm, for it provides the after sale customer service of automation, after engineering mechanical device breaks down, for End-Customer provides functions such as comprising Fault Pre processing, intelligent scheduling of resource; Wherein, provide autonomous anti-theft feature can in time find the position situation of engineering mechanical device and with mobile phone short messages to User Alarms.
Further, in the preferred version of the supervisory control system of engineering mechanical device in the present embodiment, operation supporting platform 13 disposes the link open standard interfaces of communicating by letter with the monitoring signaling equipment signaling; Operation supporting platform 13 disposes the BOSS open standard interfaces of communicating by letter with BOSS; Correspondingly, operation supporting platform 13, the concrete communication link information that is used for receiving by the link open standard interfaces monitoring signaling equipment is by the SIM card consumption information of BOSS open standard interfaces reception BOSS.
In the preferred version, the operation supporting platform 13 of the present embodiment comprises:
The link monitoring unit is used for determining communication link fault whether between internet-of-things terminal 11 and the Service control platform 12 according to running state information, communication link information and SIM card consumption information; If determine fault, then the instruction of fixing a breakdown is sent to internet-of-things terminal 11 by note and automatically perform the instruction of fixing a breakdown with control internet-of-things terminal 11.
GPRS network example as shown in Figure 5, specifically introduce operation supporting platform 13 in this enforcement (namely wherein link monitoring unit) and internet-of-things terminal 11, monitoring signaling equipment and BOSS (business operation support system) below in conjunction with Fig. 5 thus communicate the whether fault that realizes communication link between supervision control engineering plant equipment and the Service control platform 12, the scheme of assurance proper communication.
Monitoring signaling equipment and network element (base transceiver station BTS, base station controller BSC, Serving GPRS Support Node SGSN, Gateway GPRS Support Node GGSN etc.) real-time, interactive obtains the communication link information of each internet-of-things terminal 11, as comprises that wireless link information, GPRS adhere to information, PDP active information etc.Operation supporting platform 13 is by being used for monitoring equipment open interface and the monitoring signaling equipment real-time, interactive with the monitoring signaling devices communicating, with the internet-of-things terminal 11 that obtains correspondence and the communication link information between the Service control platform 12.Simultaneously, operation supporting platform 13 docks with the BOSS of telecom operators by the BOSS open interface that is used for communicating by letter with BOSS, obtains the consumption information of the corresponding number of internet-of-things terminal 11 embedded SIM card.Operation supporting platform 13 according to communication signal quality information, communication link information and consumption information in the running state information of internet-of-things terminal 11 self by comprehensive analysis and judgement internet-of-things terminal 11 current liaison states in order to take corresponding measure.
For example: when operation supporting platform 13 is found communication failure between internet-of-things terminal 11 and the Service control platform 12 according to communication link information, by finding alternately with internet-of-things terminal 11, monitoring signaling equipment and BOSS: the SIM card that radio signal quality is fine, terminal is used to the phone number of usefulness not arrearage and in the mobile network IMSI adhere to, but internet-of-things terminal 11 does not adhere at GPRS.Therefore can write the mode of adhering to the GPRS instruction by note notifies internet-of-things terminal 11 to carry out GPRS to adhere to and activate with PDP that (it is to allow network to IP address of terminal distribution that PDP activates, then the transmission of data network (IP transmission) uses this address to carry out session) operation, to ensure the communication link normal operation between internet-of-things terminal 11 and the Service control platform 12.
Foregoing is described take GPRS network as example, but the embodiment of the invention is not limited to GPRS network, also all is suitable for correlation function for the packet data network of CDMA, 3G, LTE.Because those skilled in the art can draw the implementation of correlation function on other networks easily according to above-mentioned description as an example of Fig. 5 example, so be not repeated herein.
In addition, in the present embodiment, operation supporting platform 13 also can be by analyzing fault or the warning of Real Time Monitoring internet-of-things terminal 11 according to the running state information (such as operating state wherein) of the internet-of-things terminal 11 that gets access to self, and can realize remote maintenance.Solve in the past car-mounted terminal fault location and difficult treatment and the high problem of maintenance cost, reduced the after service cost of engineering mechanical device.
Provide operation supporting platform 13 in the present embodiment except the function of above-mentioned monitoring communications link, can also realize comprising authentication, parameter configuration, status monitoring, remote maintenance etc. to being installed on the monitoring maintenance function of the internet-of-things terminal 11 in the engineering mechanical device.By being carried out authentication, internet-of-things terminal 11 prevents that equipment is stolen; Configuration feature is realized the Remote configuration to the terminal operating parameter; Status monitoring function is realized the working state real-time monitoring of terminal, the Real-Time Monitoring of wireless communication link line state.Remote maintenance functions realizes collection and the analysis to fault message in the terminal operating process, by short message real-time informing after-sales service personnel.
From the operation supporting platform angle, be mainly used in by with the mobile network in monitoring signaling equipment, BOSS real-time, interactive, to ensure the normal operation of the wireless communication link between internet-of-things terminal and the teleaction service control system, and can be by realizing functions such as unified authentication management, configuration management, condition managing and remote maintenance to internet-of-things terminal, the failure diagnosis efficient of raising car-mounted terminal with terminal communication of internet of things.
Internet-of-things terminal can provide diversified standard interface to communicate by letter with the engineering mechanical device docking in the system that the present embodiment provides, solve convenience and the versatility problem of in the past engineering mechanical device terminal module installation, reduced the workload that engineering mechanical device interface exploitation (interface of docking vehicle module) and vehicle module are installed; And the open interface of the Service control platform support in the system docks with the crm system of construction machinery production enterprise, and then can realize the resource mobilization functions such as remote fault diagnosis, Remote guidance and personnel, call center personnel can be long-range solves a lot of field failure problems for the client, needn't all want on-the-spot at every turn and send the worker, the customer service efficient that has solved the at present existence of construction machinery production enterprise is low, the high problem of a line maintenance cost; In addition, operation supporting platform in the present embodiment system can by in real time with monitoring signaling equipment and BOSS carry out mutual, realization is to the Real-Time Monitoring of communication link between engineering mechanical device and the teleaction service control platform and guarantee, to Real-Time Monitoring and the remote maintenance of car-mounted terminal oneself state, solved car-mounted terminal fault location in the past and overcome a difficulty, the problem of the aspect such as maintenance cost height, reduced the after service cost of engineering mechanical device.
Embodiment of the method
The present embodiment provides a kind of method for supervising of engineering mechanical device, and this main method comprises following two mechanism.
One, the key job information of internet-of-things terminal supervision control engineering plant equipment, and the key job information exchange crossed note or wireless network sends to the Service control platform, the Service control platform is according to the operating state of receipts key job information monitoring engineering mechanical device, and engineering mechanical device is carried out the engineering equipment O﹠M process, the working equipment O﹠M is processed and is comprised autonomous antitheft processing.
Wherein, in the present embodiment, key job information comprises following at least a: work state information, positional information, fault message and control command; The working equipment O﹠M is processed except above-mentioned autonomous antitheft processing, can also be in location, position (according to the positional information in the key job information), fault pre-alarming or the scheduling of resource such as autonomous antitheft processing, personnel one or more; In addition, internet-of-things terminal is communicated by letter with engineering mechanical device by the multiple standards interface in the present embodiment, and the multiple standards interface comprises: one or more among CAN bus, RS-485, UART, ADC and the GPIO.
Further, above-mentionedly engineering mechanical device is carried out the engineering equipment O﹠M process detailed process and can realize in the following way, comprising:
Determine that at internet-of-things terminal engineering mechanical device is illegally mobile, and send antitheft notification instruction behind the Service control platform by note or wireless network, the Service control platform sends information theft to the user, and when providing the user illegally to move, the positional information of engineering mechanical device is to the user.
In addition, the Service control platform configuration has the CRM open standard interfaces of communicating by letter with contact staff's resource management crm system, can be used for using when the processing of working equipment O﹠M is specially scheduling of resource.
Particularly, above-mentionedly engineering mechanical device is carried out the engineering equipment O﹠M process and specifically to comprise: the Service control platform receives access from crm system by the CRM open standard interfaces, and provides the job information that concerns of engineering mechanical device to be used for remote assistance.
Service control platform in the method for supervising of the present embodiment engineering mechanical device in above-mentioned machine-processed one can with terminal communication of internet of things, and then the key job information of Remote Acquisitioning engineering mechanical device analyzes, and realizes the remote monitoring to engineering mechanical device, the self-service function such as antitheft; And the Service control platform provides standard interface to dock with the CRM/ call center of engineering mechanical device production firm, can realize providing the after sale customer service of automation, the functions such as scheduling of resource such as personnel; In addition, the autonomous anti-theft feature that provides of Service control platform can in time find the engineering mechanical device location status and with mobile phone short messages to User Alarms.
Two, internet-of-things terminal sends to operation supporting platform with the health information of self, the communication link information that operation supporting platform obtains according to running state information, from monitoring signaling equipment and the SIM card consumption information monitoring internet-of-things terminal that obtains from BOSS and the communication link between the Service control platform.
Above-mentioned running state information comprises operating state and/or (between internet-of-things terminal and the Service control platform) communication signal quality information.
Wherein, operation supporting platform disposes the link open standard interfaces of communicating by letter with the monitoring signaling equipment signaling; Operation supporting platform disposes the BOSS open standard interfaces of communicating by letter with BOSS; Correspondingly, the method also comprises:
The operation supporting platform is mutual by link open standard interfaces and monitoring signaling equipment, and receives the communication link information between internet-of-things terminal and the Service control platform;
The operation supporting platform is mutual by BOSS open standard interfaces and BOSS, and receives the SIM card consumption information of internet-of-things terminal.
Particularly, the communication link information that operation supporting platform obtains according to running state information, from monitoring signaling equipment and the SIM card consumption information monitoring internet-of-things terminal that obtains from BOSS and the communication link between the Service control platform comprise:
The operation supporting platform is determined communication link fault whether between internet-of-things terminal and the Service control platform according to running state information, communication link information and SIM card consumption information;
If determine fault, then the instruction of fixing a breakdown is sent to internet-of-things terminal by note and automatically perform the instruction of fixing a breakdown with the control internet-of-things terminal.
The scheme of mechanism one that the present embodiment provides and mechanism two that need to prove is because the function of the effect of playing and realization is not identical, therefore do not limit the order of successively carrying out, according to circumstances, mechanism two can be carried out before mechanism one, and perhaps mechanism two is carried out simultaneously with mechanism one.
In addition, provide operation supporting platform in the present embodiment except the function of above-mentioned monitoring communications link, can also realize comprising authentication, parameter configuration, status monitoring, remote maintenance etc. to being installed on the monitoring maintenance function of the internet-of-things terminal in the engineering mechanical device.Prevent that by internet-of-things terminal being carried out authentication equipment is stolen; Configuration feature is realized the Remote configuration to the terminal operating parameter; Status monitoring function is realized the working state real-time monitoring of terminal, the Real-Time Monitoring of wireless communication link line state.Remote maintenance functions realizes collection and the analysis to fault message in the terminal operating process, by short message real-time informing after-sales service personnel.
With reference to flow process shown in Figure 6, the below provides operation supporting platform internet-of-things terminal to be realized the method for monitoring maintenance function, comprising:
1, internet-of-things terminal sends Login Register to operation supporting platform, sends Login Register message.
2, operation supporting platform accesses terminal and carries out authentication, if failed authentication does not allow the terminal access, directly returns and logs in failure notification; Return successfully notice after the authentication success.
The sign of the interior pre-configured legal terminal of operation supporting platform and the binding relationship information of corresponding IMSI.Authentication be in the terminal iidentification that carries in the endpoint registration login message in the verification step 1, the SIM card IMSI information whether legal, whether meet pre-configured corresponding relation; As meet then authentication and pass through, otherwise failed authentication.
3, the keeper logs in monitor supervision platform, can the parameter of all terminals be configured, as; The keeper selects one or more terminals of the same type to carry out parameter configuration, and configurable information such as SOT state of termination report the time interval, wireless chaining status to report time interval that the time interval, reporting terminal traffic data type (such as vehicle location, speed etc.), terminal traffic data timing report etc.
4, after terminal receives the control command of configuration parameter, successfully configure and return configuration successful behind the inner parameter information and reply.
5, terminal reports message such as comprising warning information, statistical information, configuration information to operation supporting platform in running, to realize status monitoring function.
Can report configuration informations such as heart time interval with the M2M platform such as terminal.
Such as when the terminal phenomenon that notes abnormalities, as a little less than GPS module failure, terminal self testing fault, gps signal weak strength, the GPRS signal strength signal intensity, error code too much, upgrade and unsuccessfully waits, need in time to operation supporting platform transmission alarm, in order to carry out malfunction elimination.
6, can send the remote maintenance instruction to single or multiple terminals by operation supporting platform, to realize the functions such as terminal is restarted, shuts down, waken up, software upgrade notification, state information report, terminal is finished corresponding function according to command information.
In the method that the embodiment of the invention provides, internet-of-things terminal is by crossing note with the key job information exchange of engineering mechanical device or wireless network sends to the Service control platform, by the Service control platform engineering mechanical device is carried out autonomous antitheft processing again, and internet-of-things terminal also sends to operation supporting platform by the state information with self, by the means of operation supporting platform to the monitoring of internet-of-things terminal, solved that background system can not provide autonomous anti-theft feature in the prior art, and after the interrupted communication link, treatment effeciency is low, the technical problem that maintenance cost is high, and then desirable proper engineering mechanical device is when stolen, initiative alarming, guarantee the normal operation of communication link, improve treatment effeciency, reduce the technique effect of maintenance cost.
Device embodiment
The present embodiment provides a kind of internet-of-things terminal, and as shown in Figure 7, this terminal comprises: interface unit 71, monitoring unit 72, communication unit 73.
Interface unit 71, for mutual by multiple standards interface and engineering mechanical device, described multiple standards interface comprises one or more among CAN bus, RS-485, UART, ADC and the GPIO; Monitoring unit 72, be used for by with the key job information of the described engineering mechanical device of mutual monitoring of described interface unit 71; Communication unit 73 is used for that described key job information exchange is crossed note or wireless network sends to the Service control platform, and by note or wireless network self health information is sent to operation supporting platform.
Preferably, this device also comprises: positioning unit 74, windows units 75.
Positioning unit 74 is for the positional information of Real-time Collection self; Correspondingly, communication unit 73 also is used for described positional information is sent to the Service control platform by note or wireless network.Wherein, owing to comprise this positional information in the key job information, so communication unit 73 also can send to the Service control platform as key job information with this positional information.
Windows units 75 is used for providing the man-machine interaction window, the parameter the when user configures described internet-of-things terminal operation by described man-machine interaction window.
The internet-of-things terminal that the present embodiment provides supports the multiple standards interface to communicate by letter with plant equipment, comprises CAN bus, RS-485, UART, ADC, GPIO etc.; And with operation supporting platform be convenient to alternately realize the guarantee of wireless communication link and the monitoring maintenance function of self; Mutual with service control system uploaded the key job information of engineering mechanical device, is convenient to realize the functions such as remote monitoring, fault pre-alarming to engineering mechanical device.
Through the above description of the embodiments, the those skilled in the art can be well understood to the present invention and can realize by the mode that software adds essential general hardware platform, can certainly pass through hardware, but the former is better execution mode in a lot of situation.Based on such understanding, the part that technical scheme of the present invention contributes to prior art in essence in other words can embody with the form of software product, this computer software product is stored in the storage medium that can read, floppy disk such as computer, hard disk or CD etc. comprise that some instructions are used so that the method for each embodiment of equipment execution the present invention.
Above; be the specific embodiment of the present invention only, but protection scope of the present invention is not limited to this, anyly is familiar with those skilled in the art in the technical scope that the present invention discloses; can expect easily changing or replacing, all should be encompassed within protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with the protection range of claim.
Claims (14)
1. the supervisory control system of an engineering mechanical device is characterized in that, comprises internet-of-things terminal, Service control platform and operation supporting platform; Wherein,
Described internet-of-things terminal is used for the key job information of supervision control engineering plant equipment, and described key job information exchange is crossed note or wireless network sends to described Service control platform; And self health information sent to described operation supporting platform;
Described Service control platform, be used for the key job information by the engineering mechanical device of note or wireless network receiver networking terminal monitoring, and according to the operating state of the described engineering mechanical device of receipts key job information monitoring, and described engineering mechanical device is carried out the engineering equipment O﹠M process, described working equipment O﹠M is processed and is comprised autonomous antitheft processing;
Described operation supporting platform, be used for receiving the health information of described internet-of-things terminal self, the communication link information of monitoring signaling equipment and the SIM card consumption information that business operation support system BOSS obtains, and monitor communication link between described internet-of-things terminal and the described Service control platform according to described running state information, communication link information and SIM card consumption information.
2. the supervisory control system of engineering mechanical device according to claim 1 is characterized in that, described Service control platform comprises:
Autonomous antitheft unit, be used for determining that at described internet-of-things terminal described engineering mechanical device is illegally mobile, and send antitheft notification instruction behind the described Service control platform by note or wireless network, send the theft note to the user, and when providing described user illegally to move, the positional information of described engineering mechanical device is given described user;
The scheduling of resource unit, be used for by and customer service resource management crm system between described CRM open standard interfaces receive access from described crm system, and provide the job information that concerns of described engineering mechanical device to be used for remote assistance.
3. the supervisory control system of engineering mechanical device according to claim 1 is characterized in that, described operation supporting platform disposes the link open standard interfaces of communicating by letter with the monitoring signaling equipment signaling; Described operation supporting platform disposes the BOSS open standard interfaces of communicating by letter with BOSS;
Described operation supporting platform specifically for the communication link information that receives described monitoring signaling equipment by described link open standard interfaces, receives the SIM card consumption information of described BOSS by described BOSS open standard interfaces.
4. the supervisory control system of engineering mechanical device according to claim 3 is characterized in that, described operation supporting platform comprises:
The link monitoring unit is used for determining communication link fault whether between internet-of-things terminal and the described Service control platform according to described running state information, described communication link information and described SIM card consumption information; If determine fault, then the instruction of fixing a breakdown is sent to described internet-of-things terminal by note and automatically perform the instruction of getting rid of described fault to control described internet-of-things terminal.
5. the supervisory control system of the described engineering mechanical device of any one in 4 according to claim 1, it is characterized in that, described internet-of-things terminal is communicated by letter with described engineering mechanical device by the multiple standards interface, and described multiple standards interface comprises: one or more among CAN bus, RS-485, UART, ADC and the GPIO.
6. the method for supervising of an engineering mechanical device is characterized in that, comprising:
The key job information of internet-of-things terminal supervision control engineering plant equipment, and described key job information exchange crossed note or wireless network sends to the Service control platform, described Service control platform is according to the operating state of the described engineering mechanical device of receipts key job information monitoring, and described engineering mechanical device is carried out the engineering equipment O﹠M process, described working equipment O﹠M is processed and is comprised autonomous antitheft processing;
Described internet-of-things terminal sends to operation supporting platform with the health information of self, the communication link information that described operation supporting platform obtains according to described running state information, from monitoring signaling equipment and monitor communication link between described internet-of-things terminal and the described Service control platform from the SIM card consumption information that BOSS obtains.
7. the method for supervising of engineering mechanical device according to claim 6 is characterized in that, described key job information comprises: work state information, positional information, fault message and control command;
Describedly described engineering mechanical device is carried out the engineering equipment O﹠M process and specifically to comprise:
Determine that at described internet-of-things terminal described engineering mechanical device is illegally mobile, and send antitheft notification instruction behind the described Service control platform by note or wireless network, described Service control platform sends the theft note to the user, and when providing described user illegally to move, the positional information of described engineering mechanical device is given described user.
8. the method for supervising of engineering mechanical device according to claim 6 is characterized in that, described working equipment O﹠M is processed and also comprised scheduling of resource; Described Service control platform configuration has the CRM open standard interfaces of communicating by letter with contact staff's resource management crm system;
Describedly described engineering mechanical device is carried out the engineering equipment O﹠M process and specifically to comprise: described Service control platform receives access from described crm system by described CRM open standard interfaces, and described engineering mechanical device is provided concern that job information is for remote assistance.
9. the method for supervising of the described engineering mechanical device of any one in 8 according to claim 6 is characterized in that, the method also comprises:
Described internet-of-things terminal is communicated by letter with described engineering mechanical device by the multiple standards interface, and described multiple standards interface comprises one or more among CAN bus, RS-485, UART, ADC and the GPIO.
10. the method for supervising of the described engineering mechanical device of any one in 8 according to claim 6 is characterized in that, described operation supporting platform disposes the link open standard interfaces of communicating by letter with the monitoring signaling equipment signaling; Described operation supporting platform disposes the BOSS open standard interfaces of communicating by letter with BOSS; The method also comprises:
Described operation supporting platform is mutual by described link open standard interfaces and described monitoring signaling equipment, and receives the communication link information between described internet-of-things terminal and the described Service control platform;
Described operation supporting platform is mutual by described BOSS open standard interfaces and described BOSS, and receives the SIM card consumption information of described internet-of-things terminal.
11. the method for supervising of engineering mechanical device according to claim 10 is characterized in that, described running state information comprises: the operating state of internet-of-things terminal and communication signal quality information;
The communication link information that described operation supporting platform obtains according to described running state information, from monitoring signaling equipment and monitor communication link between described internet-of-things terminal and the described Service control platform from the SIM card consumption information that BOSS obtains specifically comprises:
Described operation supporting platform is determined communication link fault whether between internet-of-things terminal and the described Service control platform according to the running state information of described internet-of-things terminal self, described communication link information and described SIM card consumption information;
If determine fault, then the instruction of fixing a breakdown is sent to described internet-of-things terminal by note and automatically perform the instruction of getting rid of described fault to control described internet-of-things terminal.
12. an internet-of-things terminal is characterized in that, comprising:
Interface unit, for mutual by multiple standards interface and engineering mechanical device, described multiple standards interface comprises one or more among CAN bus, RS-485, UART, ADC and the GPIO;
Monitoring unit, be used for by with the key job information of the described engineering mechanical device of mutual monitoring of described interface unit;
Communication unit is used for that described key job information exchange is crossed note or wireless network sends to the Service control platform, and by note or wireless network self health information is sent to operation supporting platform.
13. internet-of-things terminal according to claim 12 is characterized in that, also comprises:
Positioning unit is for the positional information of Real-time Collection self;
Described communication unit also is used for described positional information is sent to the Service control platform by note or wireless network.
14. according to claim 11 or 12 internet-of-things terminals of giving birth to, it is characterized in that, also comprise:
Windows units is used for providing the man-machine interaction window, the parameter the when user configures described internet-of-things terminal operation by described man-machine interaction window.
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| CN201210057879.4A CN103313217B (en) | 2012-03-07 | 2012-03-07 | Method for supervising, system and the internet-of-things terminal of engineering mechanical device |
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