CN103248518B - The third party of a kind of terminal remote maintenance information deposits recording system and method - Google Patents
The third party of a kind of terminal remote maintenance information deposits recording system and method Download PDFInfo
- Publication number
- CN103248518B CN103248518B CN201310121631.4A CN201310121631A CN103248518B CN 103248518 B CN103248518 B CN 103248518B CN 201310121631 A CN201310121631 A CN 201310121631A CN 103248518 B CN103248518 B CN 103248518B
- Authority
- CN
- China
- Prior art keywords
- terminal
- end terminal
- maintained
- data
- remote maintenance
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Active
Links
- 238000012423 maintenance Methods 0.000 title claims abstract description 63
- 238000000034 method Methods 0.000 title claims abstract description 18
- 230000005540 biological transmission Effects 0.000 claims description 11
- 238000000151 deposition Methods 0.000 claims description 8
- 238000013480 data collection Methods 0.000 claims 2
- 238000005516 engineering process Methods 0.000 description 5
- 238000010586 diagram Methods 0.000 description 2
- 230000007935 neutral effect Effects 0.000 description 2
- 238000004891 communication Methods 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 238000012544 monitoring process Methods 0.000 description 1
Landscapes
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The present invention provides the third party of a kind of terminal remote maintenance information to deposit recording system and method, and described system includes: safeguards end terminal, maintained end terminal, and deposits card terminal；Described safeguard that end terminal and described maintained end terminal all include Path Setup module, be suitable to set up or remove remote maintenance data channel described maintenance between end terminal and maintained end terminal；Described safeguard end terminal or described maintained end terminal or described in deposit card terminal include data acquisition module, be suitable to after described remote maintenance data channel is set up, the described on-screen data safeguarding end terminal and/or maintained end terminal is acquired, and stop the collection to described on-screen data after described remote maintenance data channel is removed；Described deposit card terminal, be suitable to storage described by data collecting module collected to on-screen data.Utilize the present invention, maintenance process can be deposited card, and can effectively enhance the trust between maintenance side and maintained side at any time for having access to during remote maintenance.
Description
Present patent application is filing date on 02 21st, 2011, Application No. 201110041284.5, entitled
The divisional application of the Chinese invention patent application of " third party of a kind of terminal remote maintenance information deposits recording system and method ".
Technical field
The present invention relates to terminal remote maintenance technology, the third party particularly relating to a kind of terminal remote maintenance information deposits record system
System and method.
Background technology
Along with the development of science and technology, the most various electronic terminal product emerge in an endless stream, and use the crowd of electric terminal also
Progressively by professional person be main be changed into common artificial main.
But for domestic consumer, normally only grasping some conventional functions, the maintenance technical ability for terminal unit is the most non-
Often lack, be at this time accomplished by seeking help from professional person and safeguard, for saving time and the cost of practicing engineer, thus send out
Put on display remote maintenance technology.
Such as, for the after-sale service personnel of computer industry, software is provided to tie up by remote controllers for client
Protect, upgrade, the service such as failture evacuation, the service funds of writing can be saved undoubtedly.For network management personnel, remotely control
Device can be used to manage, safeguard in identity network a large amount of servers and computer, thus it is greatly improved work efficiency.
But then, although remote maintenance technology can greatly facilitate technician and can remotely complete to safeguard in service end
Work, but how to guarantee that the privacy in maintained end subscriber computer is not maintained technician and illegally checks, then it is vast domestic consumer
The problem generally worried, if this problem can not well be solved, or is verified, then can cause double to a great extent
The dispute of side, hinders carrying out of remote maintenance business.
Summary of the invention
The technical problem to be solved is that the third party providing a kind of terminal remote maintenance information deposits recording system
And method, during telemaintenance service, maintenance process effectively cannot be deposited card with prior art condition ask to overcome
Topic.
In order to solve the problems referred to above, the third party that the invention provides a kind of terminal remote maintenance information deposits recording system, bag
Include: safeguard end terminal, maintained end terminal, and deposit card terminal；Described safeguard that end terminal and described maintained end terminal are all wrapped
Include Path Setup module, be suitable to safeguard that setting up or remove remote maintenance data between end terminal and maintained end terminal leads to described
Road；Described safeguard end terminal or described maintained end terminal or described in deposit card terminal include data acquisition module, be suitable to described
The described on-screen data safeguarding end terminal and/or maintained end terminal is acquired after setting up by remote maintenance data channel, and
The collection to described on-screen data is stopped after described remote maintenance data channel is removed；Described deposit card terminal, be suitable to store institute
State by data collecting module collected to on-screen data.
The present invention and then also provide for the third party of a kind of terminal remote maintenance information and deposit recording method, comprises the steps:
Safeguard and set up remote maintenance data channel between end terminal and maintained end terminal；After described Path Setup, to described maintenance
The on-screen data of end terminal and/or maintained end terminal is acquired；The on-screen data collected is stored to depositing card terminal.
Wherein, described method can also include: removes the described long-range dimension safeguarded between end terminal and maintained end terminal
Protect data channel；Stop the described on-screen data safeguarding end terminal and/or maintained end terminal after described passage is removed
Gather.
Utilize the present invention, during remote maintenance, the screen safeguarding end terminal or maintained end terminal can be shown
Picture has carried out recording and being stored in neutral third party's terminal, therefore, can strengthen maintenance at any time for having access under certain condition
Trust between square and maintained side, effective restraint maintenance technician illegally consulting user file, the most also for maintenance side
Any dispute with maintained side provides effective evidence support.
Accompanying drawing explanation
Fig. 1 is that the third party of the terminal remote maintenance information described in the embodiment of the present invention deposits recording system schematic diagram.
Fig. 2 is according to the system schematic described in another embodiment of the present invention.
Fig. 3 is according to the system schematic described in further embodiment of this invention.
Fig. 4 is that the third party according to the terminal remote maintenance information described in the embodiment of the present invention deposits recording method flow chart.
Detailed description of the invention
The invention will be further described with detailed description of the invention below in conjunction with the accompanying drawings.
As it is shown in figure 1, the third party for the terminal remote maintenance information described in the embodiment of the present invention deposits recording system schematic diagram,
Including safeguarding end terminal 101, maintained end terminal 102, Path Setup module 103, data acquisition module 104, and deposit card terminal
105, wherein:
Described Path Setup module 103, is suitable to set up described maintenance or remove between end terminal and maintained end terminal
Remote maintenance data channel；
Described data acquisition module 104, is suitable to safeguard end terminal to described after described remote maintenance data channel is set up
And/or the on-screen data of maintained end terminal is acquired, and stop described after described remote maintenance data channel is removed
The collection of on-screen data；
Deposit card terminal 105, be suitable to storage described by data collecting module collected to on-screen data.
In embodiment described in Fig. 1, Path Setup module 103 lays respectively at safeguards end terminal 101 and maintained end terminal
102, set up the remote maintenance data channel being directly connected between two terminals.But it practice, Path Setup module 103 is also
May be located at and deposit card terminal 105, or other-end on network, set up between end terminal 101 and maintained end terminal 102 safeguarding
Act the remote maintenance data channel being indirectly connected with, say, that safeguard that end terminal and maintained end terminal are to be directly connected to,
Can also be the form that indirect communication connects through intermediate node, the present invention be without limitation.
In like manner, described data acquisition module 104 can also be positioned at equally safeguard end terminal 101, maintained end terminal 102,
Deposit in the other-end on card terminal 105 or network.
As it is shown in figure 1, described data acquisition module 104 is positioned at and safeguards end terminal 101, to the screen safeguarding end terminal 101
Display is recorded a video, and Video data is sent to deposit card terminal 105 stores.
Data acquisition module can be film recording tool software, or photographic head.Showing screen can be raw with direct recording
The video flowing the transmission that become specified format preserve to depositing card terminal 105；Can also first record and re-send to deposit card terminal 105
Preserve again after generating specified format.
As in figure 2 it is shown, for according to the system schematic described in another embodiment of the present invention, wherein data acquisition module 104
It is positioned at maintained end terminal 102, the screen of maintained end terminal is shown and records a video, and be sent to Video data deposit card eventually
End 105 storage.
As it is shown on figure 3, for according to the system schematic described in further embodiment of this invention, wherein said data acquisition module
104 are positioned at and deposit card terminal, to safeguarding showing with screen and controlling to have of transmission between end terminal 101 and maintained end terminal 102
The data closed are acquired, and are stored in card terminal 105；Described card terminal 105 of depositing is according to the described transmission data collected
The screen of Rebuild Maintenance end and/or maintained end shows and preserves.
In the embodiment shown in fig. 3, the object of data acquisition for safeguard end terminal 101 and maintained end terminal 102 it
Between transmission show and controls relevant data with screen rather than direct show screen records a video.At described two
In transmission data between terminal, both included display data on the screen, and also included affecting the control instruction that screen shows, such as Mus
Mark event or KeyEvent etc., as long as show and control relevant data with screen, all answer collected card terminal of depositing, and root
Safeguard that according to these data reconstructions the screen of end terminal or maintained end terminal shows.
During terminal remote is safeguarded, mainly safeguarding that end rebuilds the desktop of maintained end, and will safeguard that end is to table
The operation in face is delivered to maintained end.Maintained end terminal needs constantly desktop to be shown, information is transferred to safeguard end terminal,
To safeguard that end rebuilds desktop, meanwhile, safeguard that operational order is transferred to maintained end terminal by end terminal.Therefore, end is being safeguarded
And deliver between maintained end and show with screen and control relevant data in a large number, the embodiment shown in Fig. 3 is through adopting
The transmission data collected between two terminals rebuild desktop.
End terminal or maintained end terminal can will be safeguarded during remote maintenance by above-mentioned different embodiments
Displaying information on screen is stored in card terminal, is possible not only to accomplish the effective monitoring to remote maintenance process, and when striving
View occur time, can at any time from deposit card terminal relevant video is recalled after play, with effective solve dispute on.
As shown in Figure 4, for depositing recording method stream according to the third party of the terminal remote maintenance information described in the embodiment of the present invention
Cheng Tu, first sets up remote maintenance data channel (step 401) between end terminal and maintained end terminal safeguarding；Then in institute
After stating Path Setup, the described on-screen data safeguarding end terminal and/or maintained end terminal is acquired (step 402)；Will
The on-screen data collected stores to depositing card terminal (step 403).
After telemaintenance service terminates, the most dismountable described long-range dimension safeguarded between end terminal and maintained end terminal
Protect data channel；Stop the described on-screen data safeguarding end terminal and/or maintained end terminal after described passage is removed
Gather.
In addition to telemaintenance service is terminated smoothly by the side of maintenance, during remote maintenance, maintained can actively
Exit or terminate remote maintenance pattern, or set and only can accept remote maintenance in the non-emphasis time period, and the emphasis time period not
Accepting remote maintenance, at this moment, telemaintenance service all can terminate, and removes described remote maintenance data channel.
Equally, described remote maintenance data channel includes directly or indirectly connecting and safeguards end terminal and maintained end terminal
Data channel.
Described on-screen data acquisition step can pass through film recording tool software, or photographic head, or data stream intercepts work
The data acquisition modules such as tool gather.Described data acquisition module may be located at safeguards end terminal, maintained end terminal, deposits card eventually
Other-end on end or network.
Such as, described data acquisition module can be mounted to safeguard the screen record of end terminal and/or maintained end terminal
As instrument, the screen safeguarding end terminal and/or maintained end terminal is shown and records a video, and be sent to deposit card by Video data
Terminal storage.
The most such as, described data acquisition module may be located at deposits card terminal, to safeguard end terminal and maintained end terminal it
Between the showing with screen and control relevant data and be acquired of transmission；Described card terminal of depositing is according to the described transmission number collected
Show according to Rebuild Maintenance end and/or maintained end screen and store.
Terminal of the present invention, is applicable not only to the desktop terminals such as PC, portable terminal, is also applied for mobile phone etc. and moves eventually
End.By the above embodiment of the present invention, can be during technician's remote maintenance, to safeguarding end terminal or maintained end terminal
On-screen displays carries out recording and be stored in neutral third party's terminal, when user has a question, and can be by having access to third party
In terminal, the screen during the remote maintenance of storage shows to have verified whether that private file is illegally consulted, and restricts skill with this
Improper Technical behaviour during teacher's remote maintenance, has also given up the misgivings of both sides simultaneously.
Claims (9)
1. the third party of terminal remote maintenance information deposits a recording system, including:
Safeguard end terminal, maintained end terminal, and deposit card terminal；
Described safeguard that end terminal and described maintained end terminal all include Path Setup module, be suitable to described safeguard end terminal with
Set up or remove remote maintenance data channel between maintained end terminal；
Described safeguard end terminal or described maintained end terminal or described in deposit card terminal include data acquisition module, be suitable to described
The described on-screen data safeguarding end terminal and/or maintained end terminal is acquired after setting up by remote maintenance data channel, and
The collection to described on-screen data is stopped after described remote maintenance data channel is removed；
Described deposit card terminal, be suitable to store by described data collecting module collected to the described end terminal and/or maintained safeguarded
The on-screen data of end terminal.
2. the system as claimed in claim 1, it is characterised in that described data acquisition module is to safeguarding end terminal and/or being tieed up
The screen protecting end terminal shows and records a video, and is sent to Video data deposit card terminal storage.
3. the system as claimed in claim 1, it is characterised in that described data acquisition module is to safeguarding end terminal and maintained end
Showing with screen and controlling relevant data of transmitting between terminal is acquired, and is stored in card terminal.
4. system as claimed in claim 3, it is characterised in that described in deposit card terminal and tie up according to the transmission data reconstruction collected
Protect end and/or the on-screen displays of maintained end and preserve.
5. the third party of a terminal remote maintenance information deposits recording method, it is characterised in that comprise the steps:
Remote maintenance data channel is set up between end terminal and maintained end terminal safeguarding；
After described Path Setup, the described on-screen data safeguarding end terminal and/or maintained end terminal is acquired, and
Described remote maintenance data channel stops the collection to described on-screen data after removing；
The described on-screen data safeguarding end terminal and/or maintained end terminal collected is stored to depositing card terminal.
6. method as claimed in claim 5, it is characterised in that described remote maintenance data channel includes directly or indirectly connecting
Safeguard the data channel of end terminal and maintained end terminal.
7. method as claimed in claim 5, it is characterised in that described data collection steps, including to safeguard end terminal and/or
The screen of maintained end terminal shows records a video, and is sent to Video data deposit card terminal storage.
8. method as claimed in claim 5, it is characterised in that described data collection steps, including to safeguarding end terminal and quilt
Safeguard between end terminal showing with screen and control relevant data and being acquired of transmission, and be stored in card terminal.
9. method as claimed in claim 8, it is characterised in that described in deposit card terminal and tie up according to the transmission data reconstruction collected
Protect end and/or the on-screen displays of maintained end and preserve.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201310121631.4A CN103248518B (en) | 2011-02-21 | 2011-02-21 | The third party of a kind of terminal remote maintenance information deposits recording system and method |
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201310121631.4A CN103248518B (en) | 2011-02-21 | 2011-02-21 | The third party of a kind of terminal remote maintenance information deposits recording system and method |
| CN 201110041284 CN102158353B (en) | 2011-02-21 | 2011-02-21 | Third party storing and recording system and method for terminal remote maintenance information |
Related Parent Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN 201110041284 Division CN102158353B (en) | 2011-02-21 | 2011-02-21 | Third party storing and recording system and method for terminal remote maintenance information |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN103248518A CN103248518A (en) | 2013-08-14 |
| CN103248518B true CN103248518B (en) | 2016-12-07 |
Family
ID=48927750
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201310121631.4A Active CN103248518B (en) | 2011-02-21 | 2011-02-21 | The third party of a kind of terminal remote maintenance information deposits recording system and method |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN103248518B (en) |
Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN201084225Y (en) * | 2007-05-31 | 2008-07-09 | 北京华景创智科技有限公司 | An ATM digital video monitoring evidence-taking device |
| CN101616298A (en) * | 2008-06-25 | 2009-12-30 | 深圳华为通信技术有限公司 | Video conference terminal is carried out method, the Apparatus and system of remote maintenance |
Family Cites Families (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| FR2832577B1 (en) * | 2001-11-16 | 2005-03-18 | Cit Alcatel | ADAPTIVE DATA ACQUISITION FOR NETWORK OR SERVICE MANAGEMENT SYSTEMS |
| CN100463543C (en) * | 2007-04-19 | 2009-02-18 | 童任 | Method for handset to record multimedia courseware through wireless network |
-
2011
- 2011-02-21 CN CN201310121631.4A patent/CN103248518B/en active Active
Patent Citations (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN201084225Y (en) * | 2007-05-31 | 2008-07-09 | 北京华景创智科技有限公司 | An ATM digital video monitoring evidence-taking device |
| CN101616298A (en) * | 2008-06-25 | 2009-12-30 | 深圳华为通信技术有限公司 | Video conference terminal is carried out method, the Apparatus and system of remote maintenance |
Also Published As
| Publication number | Publication date |
|---|---|
| CN103248518A (en) | 2013-08-14 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN109858892A (en) | A kind of Aptitude Operation Order Sheet System | |
| CN102999716A (en) | virtual machine monitoring system and method | |
| CN107818261A (en) | A kind of computer information safe stocking system | |
| EP1443766A3 (en) | Personal access to and control of media peripherals on a media exchange network | |
| CN108540449A (en) | Management-control method and system, the computer storage media of intelligent seal | |
| CN104125304B (en) | A kind of session level application auditing method and system | |
| CA2335661A1 (en) | Asset management and scheduling graphical user interface for media streamer | |
| CN103326999A (en) | File safety management system based on cloud service | |
| CN105759247B (en) | Radar integrated recorder and radar data recording method | |
| CN107506289A (en) | The abnormality monitoring method and financial terminal of a kind of financial terminal | |
| CN107181633A (en) | A kind of method and system of long-range acquisition business diary | |
| CN107895233A (en) | Towards the operation management system and rich media interactive system, method of power communication | |
| CN108924519A (en) | It is a kind of intelligently to inquest control system, console and its control method | |
| CN104246811B (en) | Prove data administrator and prove data managing method | |
| CN205507061U (en) | Radar is synthesized and is taken notes appearance | |
| CN104462998B (en) | Cloud storage encryption system and its implementation based on domestic commercial cipher algorithm | |
| CN102158353B (en) | Third party storing and recording system and method for terminal remote maintenance information | |
| TW200715134A (en) | Management of storage resource devices | |
| CN109800311A (en) | Show card system based on the synchronous multimedia of data | |
| CN103248518B (en) | The third party of a kind of terminal remote maintenance information deposits recording system and method | |
| CN106548036A (en) | Operating theatre equipment control method and system | |
| CN106681760A (en) | Transaction processing method and device based on client engineering project management system | |
| CN109992489A (en) | It is a kind of for monitoring the method and apparatus for the process performing applied in user equipment | |
| CN107396034A (en) | Image transfer method and system | |
| CN107786609A (en) | The collection playback system and method for a kind of RDP |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| TR01 | Transfer of patent right |
Effective date of registration: 20220803 Address after: Room 801, 8th floor, No. 104, floors 1-19, building 2, yard 6, Jiuxianqiao Road, Chaoyang District, Beijing 100015 Patentee after: BEIJING QIHOO TECHNOLOGY Co.,Ltd. Address before: 100088 room 112, block D, 28 new street, new street, Xicheng District, Beijing (Desheng Park) Patentee before: BEIJING QIHOO TECHNOLOGY Co.,Ltd. Patentee before: Qizhi software (Beijing) Co.,Ltd. |
|
| TR01 | Transfer of patent right |