CN103188624A - Interactive information processing system - Google Patents
Interactive information processing system Download PDFInfo
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- CN103188624A CN103188624A CN2011104575822A CN201110457582A CN103188624A CN 103188624 A CN103188624 A CN 103188624A CN 2011104575822 A CN2011104575822 A CN 2011104575822A CN 201110457582 A CN201110457582 A CN 201110457582A CN 103188624 A CN103188624 A CN 103188624A
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Abstract
An interactive information processing system comprises a plurality of mobile terminals, a server and a plurality of information processing devices. The server is connected with the mobile terminals so as to conduct information interactions. The information processing devices are connected with the server so as to conduct information interactions. Moreover, the server sends interactive information obtained from the information processing devices to the mobile terminals. The interactive information processing system can improve the experience effect of users.
Description
Technical field
The present invention relates to technical field of information processing, relate in particular to a kind of interactive message handling system.
Background technology
Along with the progress of expanding economy, society, automobile has become the main vehicles of people.Meanwhile, the consumer is also more and more higher to the requirement of automobile, especially at the aspect of performance of automobile.The progress of modern communications technology then makes the function of car-mounted terminal correspondingly obtain more raising.
Car-mounted terminal can realize comprising the service of multimedia demands such as music, video, picture based on mobile communication and Internet technology, and the service of the demand of train signal such as real-time road signal, destination maps etc.
At present, the user need carry out various settings to car-mounted terminal behind automobile starting, finishing the information interaction between car-mounted terminal and the server, thereby opens services such as navigation, music or sending and receiving note.Be example with the vehicle mounted guidance function, when the user need inquire about traffic route from a position to another position, can be with original position (or being called current location) and final position (or being called destination locations) the input onboard navigation system of vehicle, certainly, the current location of vehicle also can be located (for example GPS) via satellite and directly be obtained, and does not need the user manually to import.Start the inquiry back and produce navigation request, after onboard navigation system receives described navigation request, carry out the guidance path calculation based on described navigation request (information that comprises original position and final position), thereby design best route for the user.
But in the prior art, when car-mounted terminal sent request instruction to server, server can only himself carry out corresponding information search, thereby searchable information is limited, and the mortality of search is higher, is difficult to satisfy user's demand; And limited to the type service that car-mounted terminal provides, thereby influenced user's experience effect.
Similarly, in the information interaction of other portable terminals and server, also there are the problems referred to above.
Therefore, the experience effect that how to improve the user just becomes one of those skilled in the art's problem demanding prompt solution.
Summary of the invention
The problem that the present invention solves provides a kind of interactive message handling system, can improve user's experience effect.
For addressing the above problem, the invention provides a kind of interactive message handling system, comprise: a plurality of portable terminals, server and a plurality of information processor, wherein, described server links to each other to carry out information interaction with described portable terminal, described information processor links to each other to carry out information interaction with server, and described server will be handed down to described portable terminal from the interactive message that described information processor obtains.
Alternatively, described portable terminal comprises: mobile phone, vehicle-mounted or computer.
Alternatively, the communication mode between described portable terminal and the described server is the 2G/3G/4G network communication mode.
Alternatively, the communication mode between described server and the described information processor is the 2G/3G/4G network communication mode.
Alternatively, described portable terminal comprises: the request generation unit, for generation of solicited message; Communication unit connects described server and request generation unit, is used for described request information is sent to server, and the information of reception server transmission; Display unit connects described communication unit, is used for the message display message interface that sends based on server.
Alternatively, described server comprises the link of message interface file to the message of described portable terminal transmission; Described portable terminal also comprises: link unit, connect display unit, and be used for obtaining described message interface file based on the link of described message interface file; Described display unit generates message interface based on described message interface file and is shown.
Alternatively, described message interface file is web page files.
Alternatively, described server comprises: first communication unit, connect described portable terminal, and be used for the solicited message of mobile terminal receive; The second communication unit connects described information processor, is used for receiving the interactive information that information processor sends; Resolve control unit, connect described first communication unit and second communication unit, be used for described request information is resolved, solicited message after judgement is resolved and the corresponding relation of information processor, and the solicited message of controlling after the second communication unit will be resolved sends to corresponding information processor; The interactive information that the second communication unit receives is resolved, the interactive information after judgement is resolved and the corresponding relation of portable terminal, and the interactive information of controlling after first communication unit will be resolved sends to corresponding mobile terminal.
Alternatively, described information processor comprises: communication unit, connect described server, and be used for the solicited message that reception server sends, and interactive information is sent to server; Service information repository is used for a plurality of interactive informations of storage; Search unit connects communication unit and service information repository, is used for from described service information repository search and described request information interactive information corresponding, and described interactive information is sent to communication unit.
Alternatively, described information processing apparatus is set to the call center, connects described server, is used for receiving the solicited message of described server, and will sends to described server with described request information interactive information corresponding.
Alternatively, described request information comprises: flight consultation information, dining room consultation information, hotel consultation information, cinema's consultation information, shopping consultation information.
Alternatively, described information processing apparatus is set to the dealer system, connects described server, and being used for provides interactive message, and described interactive message is sent to described server.
Alternatively, described interactive message comprises: greet information, maintenance prompting message, businessman's action message red-letter day.
Alternatively, described server receives the solicited message that first portable terminal sends, and the interactive message of the correspondence that will obtain from described information processor is handed down to second portable terminal, and described first portable terminal is relevant with described second portable terminal.
Alternatively, described first portable terminal is mobile phone, and described second portable terminal is vehicle-mounted.
Alternatively, described request information comprises: navigation information, the communication information, music information.
Alternatively, described information processor comprises: monitoring module, for the parameter status information that obtains portable terminal; Interactive message provides module, is used for interactive information is provided, and there are corresponding relation in described interactive information and described parameter status information; Trigger module connects described monitoring module and described interactive message provides module, when the described parameter status information that obtains and described interactive message at once, send to communication module with described interactive message with described parameter status information corresponding identity information; Communication module, the Connection Service device is used for described interactive message is sent to server.
Compared with prior art, the present invention has the following advantages: not only comprise server in the interactive message handling system provided by the invention, and comprise a plurality of information processors, though portable terminal is direct and server carries out information interaction, but server can be handed down to portable terminal with the interactive message of obtaining from information processor, thereby increased the kind of interactive information, user's various demands have been satisfied, improve the interactivity between server, portable terminal and the user thus, finally can improve user's experience effect.
Description of drawings
Fig. 1 is the structural representation of interactive message handling system in the embodiment of the present invention;
Fig. 2 is the structural representation of portable terminal among Fig. 1;
Fig. 3 is the structural representation of server among Fig. 1;
Fig. 4 is the structural representation of information processor among Fig. 1;
Fig. 5 is the structural representation of interactive message handling system in the first embodiment of the invention;
Fig. 6 is the structural representation of interactive message handling system in the second embodiment of the invention;
Fig. 7 is the structural representation of interactive message handling system in the third embodiment of the invention.
Embodiment
For above-mentioned purpose of the present invention, feature and advantage can be become apparent more, below in conjunction with accompanying drawing the specific embodiment of the present invention is described in detail.
Set forth a lot of details in the following description so that fully understand the present invention, implement but the present invention can also adopt other to be different from alternate manner described here, so the present invention has not been subjected to the restriction of following public specific embodiment.
Just as described in the background section, only be to carry out information interaction between portable terminal and the server in the prior art, thereby influenced user's experience effect.
At above-mentioned defective, with reference to shown in Figure 1, embodiment of the present invention provides a kind of interactive message handling system, can comprise: a plurality of portable terminals 100, server 200 and a plurality of information processor 300.Wherein, described server 200 links to each other to carry out information interaction with described portable terminal 100, described information processor 300 links to each other to carry out information interaction with server 200, and described server 200 will be handed down to described portable terminal 100 from the interactive message that described information processor 300 obtains.
Not only comprise server 200 in the interactive message handling system provided by the invention, and comprise a plurality of information processors 300, though portable terminal 100 directly and server 200 carry out information interaction, but server 200 can will be handed down to portable terminal 100 from the interactive message that information processor 300 obtains, thereby increased the kind of interactive information, user's various demands have been satisfied, improve the interactivity between server 200, portable terminal 100 and the user thus, finally can improve user's experience effect.
Wherein, described portable terminal 100 can be mobile devices such as mobile phone, vehicle-mounted or computer, and it does not limit protection scope of the present invention.For simplicity, below all with portable terminal 100 for vehicle-mounted be that example describes.
Communication mode between described portable terminal 100 and the described server 200 can be in 2G network communication mode, 3G network communication mode or the 4G network communication mode any one.
Communication mode between described server 200 and the described information processor 300 also can be in 2G network communication mode, 3G network communication mode or the 4G network communication mode any one.
Be elaborated below in conjunction with accompanying drawing.
Shown in Figure 2 in conjunction with reference, described portable terminal 100 can comprise:
In addition, described server 200 can comprise the link of message interface file to the message of described portable terminal 100 transmissions; Correspondingly, described portable terminal 100 can also comprise: link unit 140, connect display unit 130, and be used for obtaining described message interface file based on the link of described message interface file; Described display unit 130 generates message interface based on described message interface file and is shown.
Particularly, described message interface file can be web page files.
Described request generation unit 110 can be by the user by modes such as input voice or the text information that causes the demand.
Described communication unit 120 can be based in 2G network communication mode, 3G network communication mode or the 4G network communication mode any one.
Described display unit 130 can be LCDs.
In addition, described request generation unit 110 and display unit 130 can realize that by touch display screen it does not repeat them here for well-known to those having ordinary skill in the art jointly.
Can send solicited messages to server 200 based on user's demand in the present embodiment, and then server 200 obtains corresponding interactive information by information processor 300, by server 200 described interactive information is sent to corresponding mobile terminal 100 at last.
Need to prove, in other embodiments of the invention, can also be directly by server 200 the interactive message of information processor 300 be sent to portable terminal 100, thereby need not the solicited message of portable terminal 100, finally can further improve user's experience effect.
Shown in Figure 3 in conjunction with reference, described server 200 can comprise:
Resolve control unit 230, connect described first communication unit 210 and second communication unit 220, be used for described request information is resolved, solicited message after judgement is resolved and the corresponding relation of information processor 300, and the solicited message of controlling after second communication unit 220 will be resolved sends to corresponding information processor 300; The interactive information that second communication unit 220 receives is resolved, the interactive information after judgement is resolved and the corresponding relation of portable terminal 100, and the interactive information of controlling after first communication unit 210 will be resolved sends to corresponding mobile terminal 100.
Because server 200 links to each other with a plurality of information processors 300 in the present embodiment, the interactive information difference that each information processor 300 provides, the solicited message of different mobile terminal 100 may be different, same portable terminal 100 different solicited messages constantly also may be different, therefore server 200 is after the solicited message that receives portable terminal 100, need resolve described request information, corresponding with which information processor 300 to judge the solicited message after resolving, thus the solicited message after will resolving sends to corresponding information processor 300.In addition, corresponding information processor 300 can with resolve after the solicited message interactive information corresponding send to server 200, at this moment, server 200 also needs the interactive information that receives is resolved, need to judge this interactive information is sent to which portable terminal 100, thereby this interactive information is sent to corresponding mobile terminal 100.
In other embodiments of the invention, information processor 300 can receive solicited message, thereby directly interactive information is sent to server 200, at this moment, 200 needs of server are resolved interactive information, and the interactive information after will resolving then sends to corresponding mobile terminal 100 and gets final product.
Shown in Figure 4 in conjunction with reference, described information processor 300 can comprise:
Information processor described in the present embodiment 300 is searched for and described request information interactive information corresponding from service information repository 320 according to the solicited message that receives, and the interactive information that searches is sent to server 200.
In other embodiments of the invention, described information processor 300 can obtain the parameter status information of portable terminal 100 from server 200 or other approach, and then when the parameter status information of portable terminal 100 satisfies the pre-set threshold condition, information processor 300 just initiatively sends to server 200 with the interactive information corresponding with described parameter status information, by server 200 described interactive information is sent to corresponding mobile terminal 100 again, thereby the solicited message that need not portable terminal 100 just can provide better service quality for the user.Particularly, described information processor 300 can comprise: monitoring module, for the parameter status information that obtains portable terminal; Interactive message provides module, is used for interactive information is provided, and there are corresponding relation in described interactive information and described parameter status information; Trigger module, connect described monitoring module and described interactive message provides module, when the described parameter status information that obtains and described interactive message at once, described interactive message and the described identity information corresponding with described parameter status information are sent to communication module; Communication module, Connection Service device 200 is used for described interactive message is sent to server 200.
In first embodiment of the present invention, with reference to shown in Figure 5, described interactive message handling system comprises: first portable terminal 410, second portable terminal 420, server 200, first information processing unit (being call center 510) and second information processor (being dealer system 520).Wherein, described first portable terminal, 410 Connection Service devices 200 are to carry out information interaction with server 200, and described second portable terminal, 420 Connection Service devices 200 are to carry out information interaction with server 200; Described server 200 connects call center 510 and dealer system 520, with the information interaction of realization server 200 with information interaction, server 200 and the dealer system 520 of call center 510.
Particularly, first portable terminal 410 can send solicited message to server 200.Described request information can comprise: any one in flight consultation information, dining room consultation information, hotel consultation information, cinema's consultation information, the shopping consultation information or multiple.Server 200 receives the solicited message of first portable terminal 410, and it is corresponding with call center 510 to judge described request information, and then server 200 sends to call center 510 with described request information.510 solicited messages according to reception in call center search for interactive information corresponding with it, and the interaction that will search send to server 200.Described interactive information can comprise: Flight Information, dining room information, hotel information, cinema's information, shopping information.It is corresponding with the solicited message of first portable terminal 410 that 200 of servers are judged this interactive information, and then described interactive information is sent to first portable terminal 410, thereby satisfied the demand of first portable terminal 410, improved user's experience effect.
Similarly, first portable terminal 410 or second portable terminal 420 also can send the solicited message relevant with dealer system 520, do not repeat them here.
In second embodiment of the present invention, with reference to shown in Figure 6, described interactive message handling system comprises: first portable terminal 610, second portable terminal 620, server 200, first information processing unit (being call center 710) and second information processor (being dealer system 720).Wherein, the interactive information that described first portable terminal, 610 Connection Service devices 200 send with reception server 200, the interactive information that described second portable terminal, 620 Connection Service devices 200 send with reception server 200; Described server 200 connects call center 710 and dealer system 720, with the interactive information of difference receipt of call center 710 and 720 transmissions of dealer system.
Particularly, described dealer system 720 obtains the parameter status information of first portable terminal 610 and second portable terminal 620, thereby interactive information corresponding is provided.Described parameter status information comprises: the total kilometrage that travels, user profile etc.As: the total kilometrage that travels that dealer system 720 obtains first portable terminal 610 is 2000 kilometers, the total kilometrage that travels of second portable terminal 620 is 5000 kilometers, when dealer system 720 preestablishes the total kilometrage that travels when portable terminal more than or equal to 4500 kilometers, then send the maintenance prompting message to corresponding mobile terminal.Because the total kilometrage that travels of second portable terminal 620 satisfies the condition that sends the maintenance reminder message, so dealer system 720 sends to server 200 with the maintenance reminder message of correspondence and the relevant information of second portable terminal 620.The information of 200 pairs of receptions of server is judged parsing, thereby described maintenance reminder message is sent to second portable terminal 620, finally can improve user's experience effect.
Described interactive information can also comprise: greet red-letter day such as information, businessman's action message etc.
Similarly, described call center 710 also can initiatively send interactive information to first portable terminal 610 or second portable terminal 620 by server 200.
In the 3rd embodiment of the present invention, with reference to shown in Figure 7, described interactive message handling system comprises: first portable terminal 810, second portable terminal 820, server 200, first information processing unit (being call center 910) and second information processor (being dealer system 920).Wherein, described server 200 receives the solicited message that first portable terminal 810 sends, after the analysis judgment described request information sent to call center 910 or dealer system 920, and will be from the call center 910 or the interactive message of the correspondence obtained of dealer system 920 be handed down to second portable terminal 820, described first portable terminal 810 is relevant with described second portable terminal 820.
Particularly, described first portable terminal 810 can be mobile phone, and described second portable terminal 820 can be for vehicle-mounted, and described first portable terminal 810 and second portable terminal 820 can be bound in advance.Described request information can comprise: navigation requests information, communication request information, request for music information.As: first portable terminal 810 sends request for music information to server 200, after server 200 analysis judgment described request for music information is sent to call center 910, call center 910 will send to server 200 with described request for music information interactive information corresponding, and then by server 200 described interactive message being sent to second portable terminal 820, final second portable terminal 820 can be listened to described music.So also can further improve user's experience effect.
Though the present invention discloses as above with preferred embodiment, the present invention is defined in this.Any those skilled in the art without departing from the spirit and scope of the present invention, all can do various changes and modification, so protection scope of the present invention should be as the criterion with claim institute restricted portion.
Claims (17)
1. interactive message handling system, it is characterized in that, comprise: a plurality of portable terminals, server and a plurality of information processor, wherein, described server links to each other to carry out information interaction with described portable terminal, described information processor links to each other to carry out information interaction with server, and described server will be handed down to described portable terminal from the interactive message that described information processor obtains.
2. interactive message handling system as claimed in claim 1 is characterized in that, described portable terminal comprises: mobile phone, vehicle-mounted or computer.
3. interactive message handling system as claimed in claim 1 is characterized in that, the communication mode between described portable terminal and the described server is the 2G/3G/4G network communication mode.
4. interactive message handling system as claimed in claim 1 is characterized in that, the communication mode between described server and the described information processor is the 2G/3G/4G network communication mode.
5. interactive message handling system as claimed in claim 1 is characterized in that, described portable terminal comprises:
The request generation unit is for generation of solicited message;
Communication unit connects described server and request generation unit, is used for described request information is sent to server, and the information of reception server transmission;
Display unit connects described communication unit, is used for the message display message interface that sends based on server.
6. interactive message handling system as claimed in claim 5 is characterized in that, the message that described server sends to described portable terminal comprises the link of message interface file;
Described portable terminal also comprises: link unit, connect display unit, and be used for obtaining described message interface file based on the link of described message interface file;
Described display unit generates message interface based on described message interface file and is shown.
7. interactive message handling system as claimed in claim 6 is characterized in that, described message interface file is web page files.
8. interactive message handling system as claimed in claim 1 is characterized in that, described server comprises:
First communication unit connects described portable terminal, is used for the solicited message of mobile terminal receive;
The second communication unit connects described information processor, is used for receiving the interactive information that information processor sends;
Resolve control unit, connect described first communication unit and second communication unit, be used for described request information is resolved, solicited message after judgement is resolved and the corresponding relation of information processor, and the solicited message of controlling after the second communication unit will be resolved sends to corresponding information processor; The interactive information that the second communication unit receives is resolved, the interactive information after judgement is resolved and the corresponding relation of portable terminal, and the interactive information of controlling after first communication unit will be resolved sends to corresponding mobile terminal.
9. interactive message handling system as claimed in claim 1 is characterized in that, described information processor comprises:
Communication unit connects described server, is used for the solicited message that reception server sends, and interactive information is sent to server;
Service information repository is used for a plurality of interactive informations of storage;
Search unit connects communication unit and service information repository, is used for from described service information repository search and described request information interactive information corresponding, and described interactive information is sent to communication unit.
10. interactive message handling system as claimed in claim 1, it is characterized in that described information processing apparatus is set to the call center, connect described server, be used for receiving the solicited message of described server, and will send to described server with described request information interactive information corresponding.
11. interactive message handling system as claimed in claim 10 is characterized in that, described request information comprises: flight consultation information, dining room consultation information, hotel consultation information, cinema's consultation information, shopping consultation information.
12. interactive message handling system as claimed in claim 1 is characterized in that described information processing apparatus is set to the dealer system, connects described server, being used for provides interactive message, and described interactive message is sent to described server.
13. interactive message handling system as claimed in claim 12 is characterized in that, described interactive message comprises: greet information, maintenance prompting message, businessman's action message red-letter day.
14. interactive message handling system as claimed in claim 1, it is characterized in that, described server receives the solicited message that first portable terminal sends, and the interactive message of the correspondence that will obtain from described information processor is handed down to second portable terminal, and described first portable terminal is relevant with described second portable terminal.
15. interactive message handling system as claimed in claim 14 is characterized in that, described first portable terminal is mobile phone, and described second portable terminal is vehicle-mounted.
16. interactive message handling system as claimed in claim 14 is characterized in that, described request information comprises: navigation information, the communication information, music information.
17. interactive message handling system as claimed in claim 1 is characterized in that, described information processor comprises:
Monitoring module is for the parameter status information that obtains portable terminal;
Interactive message provides module, is used for interactive information is provided, and there are corresponding relation in described interactive information and described parameter status information;
Trigger module connects described monitoring module and described interactive message provides module, when the described parameter status information that obtains and described interactive message at once, send to communication module with described interactive message with described parameter status information corresponding identity information;
Communication module, the Connection Service device is used for described interactive message is sent to server.
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| CN2011104575822A CN103188624A (en) | 2011-12-30 | 2011-12-30 | Interactive information processing system |
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| CN2011104575822A CN103188624A (en) | 2011-12-30 | 2011-12-30 | Interactive information processing system |
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| CN111786878A (en) * | 2020-07-09 | 2020-10-16 | 飞友科技有限公司 | System for carrying out message reminding based on geographic position of vehicle machine |
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