CN103092942B - Query Information obtains and the client of displaying, method and system - Google Patents

Query Information obtains and the client of displaying, method and system Download PDF

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Publication number
CN103092942B
CN103092942B CN201310009519.1A CN201310009519A CN103092942B CN 103092942 B CN103092942 B CN 103092942B CN 201310009519 A CN201310009519 A CN 201310009519A CN 103092942 B CN103092942 B CN 103092942B
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operation system
user
system information
query result
information
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CN103092942A (en
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马鸣
涂远超
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Beijing Qihoo Technology Co Ltd
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Beijing Qihoo Technology Co Ltd
Qizhi Software Beijing Co Ltd
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Priority to CN201310009519.1A priority Critical patent/CN103092942B/en
Publication of CN103092942A publication Critical patent/CN103092942A/en
Priority to PCT/CN2013/091244 priority patent/WO2014108041A1/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/95Retrieval from the web
    • G06F16/953Querying, e.g. by the use of web search engines
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/95Retrieval from the web
    • G06F16/951Indexing; Web crawling techniques

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  • Engineering & Computer Science (AREA)
  • Databases & Information Systems (AREA)
  • Theoretical Computer Science (AREA)
  • Data Mining & Analysis (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
  • User Interface Of Digital Computer (AREA)

Abstract

The invention discloses client, method and system that Query Information obtains and shows, client includes: user interface, receive searching keyword and the operation system information notify described request generation module of user's input, receive the notice of data configuration module, according to user label clicked and be switched to corresponding labels page and show corresponding Query Result;Request generation module, generates solicited message according to searching keyword and operation system information and notifies described data exchange interface;Data exchange interface, sends solicited message to server, receives the Query Result mated with searching keyword in solicited message and the operation system information notice data configuration module that server is sent;Data configuration module, arranges label according to operation system information respectively, is arranged in corresponding labels page by corresponding Query Result.The present invention can provide solution the solution of other operating systems can also be released alternative for the problem that user's current operation system runs into.

Description

Query Information obtains and the client of displaying, method and system
Technical field
The present invention relates to network data communication technical field, specifically, relate to a kind of Query Information and obtain And the client of displaying, method and system.
Background technology
In prior art, all solutions all record in a database.This database is exactly electricity Property data base in brain problem, client-side program uses WinINet API Access php interface, by user Computer problem and the current operating system of user pass to server, these Meaning transfers are become by server again The form of condition code goes to inquire about in property data base solution.
This operation above-mentioned can be called lexical pattern coupling.The result that matching degree is the highest, is just taken as solution Certainly scheme is presented to user.The result of solution is divided into 2 classes: accurately matching result and search for knot generally Really, carried into execution a plan 2 kinds of modes, calls tool program and open knowledge base webpage.
So, existing content is to put question to search characteristics database according to user, by first 3 of multiple schemes User is showed to allow user select.If opening webpage knowledge base scheme, program can be according to user Current system displayed web page knowledge base scheme.
Have inside described 3 schemes may not have effect to user's current system.Webpage knowledge base scheme Directly show that the corresponding scheme of user's current system may allow some look for not with the user of multisystem simultaneously To solution.Such as: win7 user may have the computer of a WinXP, this user wants to see lower correspondence The solution of WinXP, but only win7 inside the scheme being to provide.
Therefore, existing urgent need is a kind of can provide different solution for the problem produced in computer, Become as technical problem urgently to be resolved hurrily.
Summary of the invention
In view of the above problems, it is proposed that the present invention is to provide one to overcome the problems referred to above or at least partly Ground solves or slows down the acquisition of a kind of Query Information and client, the method shown of the problems referred to above and be System.
According to an aspect of the invention, it is provided the client that a kind of Query Information obtains and shows, its It is characterised by, including: user interface, request generation module, data exchange interface and data configuration module, Wherein,
Described user interface, is suitable to receive the searching keyword of user's input and operation system information and notify Described request generation module, receives the notice of described data configuration module, according to user to described label Click and be switched to corresponding labels page and show corresponding Query Result;
Described request generation module, is suitable to generate request according to described searching keyword and operation system information Information also notifies described data exchange interface;
Described data exchange interface, is suitable to send to server described solicited message, and receives described clothes The Query Result mated with searching keyword in described solicited message and operation system information that business device is sent And notifying described data configuration module, described Query Result includes: at described server according to described operation System information analyzes OS Type, searches corresponding described operating system according to described OS Type Inquiry data, use described searching keyword to carry out mating the inquiry knot obtained with described inquiry data Really;
Described data configuration module, is suitable to arrange label according to described operation system information respectively, will be corresponding Query Result be arranged in corresponding labels page.
Further, wherein, described request generation module, it is further adapted for according to described searching keyword Mate with the character string information preserved in database, obtain at least one character string information mated and lead to Know described user interface;Condition code is generated, according to described condition code according to the character string information that user selectes Solicited message is generated with operation system information;
Described user interface, is further adapted at least one character string information mated is prompted to user Selective, receive the character string information selected of user and notify described request generation module.
Further, wherein, described data exchange interface, it is further adapted for receiving described server and sends The information of multiple queries result of coupling and notify described user interface;Receive described user interface Notice, according to user select received, by described server, the Query Result selected;
Described user interface, is further adapted for showing that described information selects for user, and according to described The selection prompting user of user enters artificial flow process and/or re-enters searching keyword, or by described use The selection at family notifies described data exchange interface.
Further, wherein, described operation system information, including: the user that described user interface receives The operation system information of input and the current operation system information of identification automatically;
Described user interface, is suitable to acquiescence and is switched to the described corresponding labels page of current operation system information And show corresponding Query Result.
Further, wherein, described data exchange interface, the Query Result received, including: record There is the document content of the solution corresponding with described searching keyword and point to described document content Network linking.
According to an aspect of the present invention, additionally provide a kind of method that Query Information obtains and shows, its In, including:
Searching keyword and operation system information according to user's input generate solicited message and send to clothes Business device;
Receive that described server sends with searching keyword and operation system information in described solicited message The Query Result of coupling, described Query Result includes: at described server according to described operation system information Analyze OS Type, search the inquiry number of corresponding described operating system according to described OS Type According to, use described searching keyword to carry out mating the Query Result obtained and preserving with described inquiry data;
Respectively label is set according to described operation system information, corresponding Query Result is shown accordingly In labels page, according to user described label clicked and be switched to corresponding labels page and show corresponding Query Result.
Further, wherein, searching keyword and operation system information according to user's input generate request Information, farther includes:
Searching keyword according to user's input mates, by institute with the character string information preserved in database It is selective that at least one character string information joined is prompted to user, raw according to the character string information that user selectes Become condition code, generate solicited message according to described condition code with operation system information.
Further, wherein, receive that described server sends with searching keyword in described solicited message With the Query Result of operation system information coupling, farther include:
Receive the information of the multiple queries result of the coupling that described server is sent and be shown to user Selective, according to the Query Result selecting to be selected by the reception of described server or the prompting user of user Enter artificial flow process and/or re-enter searching keyword.
Further, wherein, described operation system information, including: the operation system information of user's input And the current operation system information automatically identified;
Acquiescence is switched to the described corresponding labels page of current operation system information and shows corresponding inquiry Result.
Further, wherein, described Query Result, including: record corresponding with described searching keyword The document content of solution and point to the network linking of described document content.
According to an aspect of the present invention, additionally provide the system that a kind of Query Information obtains and shows, its It is characterised by, including: one or more clients and server, wherein,
Described client, including the client as according to any one of claim 1-5;
Described server, farther includes:
Database, is suitable to store searching keyword, operation system information, Query Result and described inquiry knot Fruit and described searching keyword, the corresponding relation of operation system information;
Data-interface, is suitable to receive that one or more described client sends carries described inquiry key Word, the solicited message of operation system information, and analyze OS Type according to described operation system information, According to described OS Type search corresponding described OS Type inquiry data, use described in look into Ask keyword to carry out mating with described inquiry data and obtain Query Result, and will the Query Result transmission of coupling To described client.
Compared with currently existing scheme, the technique effect that the present invention is obtained:
1) present invention is greatly improved Consumer's Experience, meets the diversity requirement without customer group. Solution can not only be provided other can also to be operated for the problem that user's current operation system runs into The solution of system is released alternative.
2) present invention can be according to the accurate matching result of operating system of user, and the solution searched out is more Targetedly.If the enquirement of user is compared side door or do not says main points, server can use fuzzy searching instead The mode of hitch fruit, continues coupling solution.
3) solution that the present invention can make webpage knowledge base provide can show multiple Shipping Options Page, acquiescence Choose the solution that user's current operation system is corresponding, if also having the solution of other operating systems corresponding Scheme, the solution of other operating systems can become candidate's Shipping Options Page, and user can be with manual unlocking.
Described above is only the general introduction of technical solution of the present invention, in order to better understand the skill of the present invention Art means, and can being practiced according to the content of specification, and in order to allow, the present invention's is above and other Objects, features and advantages can become apparent, below especially exemplified by the detailed description of the invention of the present invention.
Accompanying drawing explanation
By reading the detailed description of hereafter preferred embodiment, various other advantage and benefit for this Field those of ordinary skill will be clear from understanding.Accompanying drawing is only suitable to illustrate the purpose of preferred embodiment, And it is not considered as limitation of the present invention.And in whole accompanying drawing, be denoted by the same reference numerals Identical parts.In the accompanying drawings:
Fig. 1 diagrammatically illustrates and obtains according to a kind of Query Information described in one embodiment of the invention and exhibition The client terminal structure block diagram shown.
Fig. 2 diagrammatically illustrates and obtains according to a kind of Query Information described in one embodiment of the invention and exhibition The method flow diagram shown.
Fig. 3 diagrammatically illustrates a kind of display effect of the client implemented according to one embodiment of the invention Fruit figure.
Fig. 4 diagrammatically illustrates and obtains according to a kind of Query Information described in one embodiment of the invention and exhibition The structured flowchart of the system shown.
Detailed description of the invention
The invention will be further described with specific embodiment below in conjunction with the accompanying drawings.
As shown in figs. 1 and 3, it is that a kind of Query Information described in the embodiment of the present invention one obtains and shows Client, wherein, including: user interface 101, request generation module 102, data exchange interface 103 With data configuration module 104, wherein,
Described user interface 101, with described data configuration module 104 and request generation module 102 phase coupling Connect, be suitable to receive the searching keyword of user's input and operation system information and notify that described request generates mould Block, receives the notice of described data configuration module, according to user described label clicked be switched to corresponding Labels page and show corresponding Query Result;(" the solving immediately " in as shown in Figure 3, user Will reveal whether corresponding to " printer installation " this label of problem inquired about by clicking on " solving immediately " Labels page and display server in preserve Query Result).
Described request generation module 102, with described user interface 101 and data exchange interface 103 phase coupling Connect, be suitable to generate solicited message according to described searching keyword and operation system information and notify described data Fabric Interface;
Described data exchange interface 103, with described request generation module 102, server and data configuration Module 104 phase couples, and is suitable to send to server described solicited message, and receives described server and send out The next Query Result mated with searching keyword in described solicited message and operation system information also notifies Described data configuration module 104, described Query Result includes: at described server according to described operation system System information analysis OS Type (such as: winxp system or win7 or win8 system), root Search the inquiry data of corresponding described operating system according to described OS Type, use described inquiry key Word carries out mating the Query Result obtained with described inquiry data;(server can be according to working as shown in Figure 3 Front operating system analyzes the data of its type and correspondence, is then finding out and " printer installation " The data formation Query Result that problem is corresponding).
Described data configuration module 104, couples with described user interface and data exchange interface 103 phase, Be suitable to arrange label according to described operation system information respectively, corresponding Query Result is arranged in accordingly In labels page.
Additionally, at a kind of Query Information acquisition described in the embodiment of the present invention one and the base of the client of displaying On plinth, if being not the clearest and the most definite problem for some or searching less than directly corresponding solution Time, the present invention can also use following solution:
Described request generation module 102, is further adapted for protecting in database according to described searching keyword The character string information coupling deposited, obtains at least one character string information mated and notifies that described user connects Mouth 101;Condition code is generated, according to described condition code and operation system according to the character string information that user selectes System information generates solicited message;
Described user interface 101, is further adapted for being prompted at least one character string information mated User is selective, receives the character string information selected of user and notifies described request generation module 102.
Here the operation of request generation module 102 and user interface 101 is primarily directed to some is not very Clear and definite problem provides the solution of some similar problems and is supplied to user's selection;When user sees When rear discovery does not has soluble scheme yet, present invention also offers here and select manually to flow for user Journey is searched or is re-entered the modes such as searching keyword and (is referred to as fuzzy search descendant to process problem Work search operation), specifically comprise the following steps that
Described data exchange interface 103, is further adapted for receiving the multiple of the coupling that described server sends The information of Query Result also notifies described user interface 101;Receive the logical of described user interface 101 Know, according to the Query Result selecting to be selected by the reception of described server of user;
Described user interface 101, is further adapted for showing that described information selects for user, and according to The selection prompting user of described user enters artificial flow process and/or re-enters searching keyword, or by institute The selection stating user notifies described data exchange interface 103.
Wherein, the described operation system information that these embodiments described above are mentioned, including: described use The operation system information of user's input and the current operation system of identification automatically that family interface 101 receives are believed Breath;
Described user interface 101, is suitable to acquiescence and is switched to the described corresponding label of current operation system information The page also shows corresponding Query Result.
It addition, described data exchange interface 103, the Query Result received, including: record and institute State the document content of solution corresponding to searching keyword and point to the lattice chain of described document content Connect.
As shown in Figures 2 and 3, it is that a kind of Query Information described in the embodiment of the present invention two obtains and shows Method, wherein, including:
Step 201, searching keyword and operation system information according to user's input generate solicited message also Send to server;
Step 202, receive that described server sends with searching keyword and operation in described solicited message The Query Result of system information matches, described Query Result includes: at described server according to described operation System information analyzes OS Type (such as: winxp system or win7 or win8 system), Search the inquiry data of corresponding described operating system according to described OS Type, use described inquiry to close Keyword carries out mating the Query Result obtained and preserving with described inquiry data;
Step 203, arranges label according to described operation system information respectively, is shown by corresponding Query Result Show in corresponding labels page, according to user described label clicked and be switched to corresponding labels page And show corresponding Query Result.(" the solving immediately " in as shown in Figure 3, user is " vertical by clicking on I.e. solve " will reveal whether that the corresponding labels page of this label of problem is also with " the printer installation " inquired about The Query Result preserved in display server, server can analyze its type according to current operating system And the data of correspondence, then formed and look into finding out data corresponding with " printer installation " problem Ask result).
Additionally, on a kind of Query Information acquisition described in the embodiment of the present invention two and the basis of the method for displaying On, if being not the clearest and the most definite problem for some or searching less than directly corresponding solution Time, the present invention can also use following solution:
Step 201 further comprises: preserve in database according to the searching keyword of user's input Character string information coupling, at least one character string information mated is prompted to user selective, root The character string information selected according to user generates condition code, generates with operation system information according to described condition code Solicited message.
Asking of the solution being primarily directed in the step 202 of above-described embodiment two accurately to find Topic.If but when occurring searching less than the most corresponding solution or being not the brightest for some During true problem, present invention also offers here and select artificial flow process to search or re-enter for user to look into Ask the modes such as keyword and process problem (artificial search operation after being referred to as fuzzy search), specifically Step is as follows:
Receive the information of the multiple queries result of the coupling that described server is sent and be shown to user Selective, according to the Query Result selecting to be selected by the reception of described server or the prompting user of user Enter artificial flow process and/or re-enter searching keyword.
Wherein, operation system information described in the method step that these embodiments above-mentioned are mentioned, including: use The operation system information of family input and the current operation system information of identification automatically;
Acquiescence is switched to the described corresponding labels page of current operation system information and shows corresponding inquiry Result.
It addition, described Query Result, including: record the solution corresponding with described searching keyword Document content and point to the network linking of described document content.
It addition, as shown in Figure 4, present invention also offers the system that a kind of Query Information obtains and shows, Wherein, including: one or more clients 401 and server 402, wherein,
Described client 401, including the client as described in above-described embodiment one;
Described server 402, farther includes:
Database 4021, be suitable to store searching keyword, operation system information, Query Result and described in look into Ask result and described searching keyword, the corresponding relation of operation system information;
Data-interface 4022, is suitable to receive that one or more described client sends carries described inquiry Keyword, the solicited message of operation system information, and analyze operating system according to described operation system information Type, searches the inquiry data of corresponding described OS Type according to described OS Type, uses Described searching keyword carries out mating with described inquiry data and obtains Query Result, and will the inquiry knot of coupling Fruit is sent to described client.
The particular content related in system described here in foregoing client and method Through having carried out detailed expansion explanation, repeat no more here.
Compared with currently existing scheme, the technique effect that the present invention is obtained:
1) present invention is greatly improved Consumer's Experience, meets the diversity requirement without customer group. Solution can not only be provided other can also to be operated for the problem that user's current operation system runs into The solution of system is released alternative.
2) present invention can be according to the accurate matching result of operating system of user, and the solution searched out is more Targetedly.If the enquirement of user is compared side door or do not says main points, server can use fuzzy searching instead The mode of hitch fruit, continues coupling solution.
3) solution that the present invention can make webpage knowledge base provide can show multiple Shipping Options Page, acquiescence Choose the solution that user's current operation system is corresponding, if also having the solution of other operating systems corresponding Scheme, the solution of other operating systems can become candidate's Shipping Options Page, and user can be with manual unlocking.
" embodiment ", " embodiment " referred to herein or " one or more enforcement Example " it is meant that the special characteristic, structure or the characteristic that describe are included in the present invention extremely in conjunction with the embodiments In a few embodiment.Further, it is noted that word example " in one embodiment " differs here Fixed all referring to same embodiment.
In specification mentioned herein, illustrate a large amount of detail.It is to be appreciated, however, that Embodiments of the invention can be put into practice in the case of not having these details.In some instances, It is not shown specifically known method, structure and technology, in order to do not obscure the understanding of this description.
The present invention will be described rather than limits the invention to it should be noted above-described embodiment, And those skilled in the art can design replacement without departing from the scope of the appended claims Embodiment.In the claims, any reference symbol that should not will be located between bracket is configured to right The restriction required.Word " comprises " and does not excludes the presence of the element or step not arranged in the claims.Position Word "a" or "an" before element does not excludes the presence of multiple such element.The present invention can With by means of including the hardware of some different elements and realizing by means of properly programmed computer. If in the unit claim listing equipment for drying, several in these devices can be by same Individual hardware branch specifically embodies.Word first, second and third use do not indicate that any order. Can be title by these word explanations.
Furthermore, it should also be noted that the language used in this specification is primarily to readable and teaching Purpose and select rather than select to explain or limit subject of the present invention.Therefore, exist In the case of the scope of the appended claims and spirit, for the ordinary skill of the art For personnel, many modifications and changes will be apparent from.For the scope of the present invention, to institute of the present invention The disclosure done is illustrative and not restrictive, and it is intended that the scope of the present invention be defined by the claims appended hereto.

Claims (11)

1. the client that a Query Information obtains and shows, it is characterised in that including: user interface, Request generation module, data exchange interface and data configuration module, wherein,
Described user interface, is suitable to receive the searching keyword of user's input and operation system information and notify Described request generation module, receives the notice of described data configuration module, clicks label according to user It is switched to corresponding labels page and shows corresponding Query Result;
Described request generation module, is suitable to generate request according to described searching keyword and operation system information Information also notifies described data exchange interface;
Described data exchange interface, is suitable to send to server described solicited message, and receives described clothes The Query Result mated with searching keyword in described solicited message and operation system information that business device is sent And notifying described data configuration module, described Query Result includes: at described server according to described operation System information analyzes OS Type, searches corresponding described operating system according to described OS Type Inquiry data, use described searching keyword to carry out mating the inquiry knot obtained with described inquiry data Really;
Described data configuration module, is suitable to arrange described label according to described operation system information respectively, will Corresponding Query Result is arranged in corresponding labels page;
Wherein, described operation system information includes: the operation system of user's input that described user interface receives System information and the current operation system information automatically identified.
2. client as claimed in claim 1, it is characterised in that
Described request generation module, is further adapted for according to described searching keyword and preservation in database Character string information mates, and obtains at least one character string information mated and notifies described user interface; Condition code is generated according to the character string information that user selectes, raw with operation system information according to described condition code Become solicited message;
Described user interface, is further adapted at least one character string information mated is prompted to user Selective, receive the character string information selected of user and notify described request generation module.
3. client as claimed in claim 1, it is characterised in that
Described data exchange interface, is further adapted for receiving the multiple queries of the coupling that described server is sent The information of result also notifies described user interface;Receive the notice of described user interface, according to user Select received, by described server, the Query Result selected;
Described user interface, is further adapted for showing that described information selects for user, and according to described The selection prompting user of user enters artificial flow process and/or re-enters searching keyword, or by described use The selection at family notifies described data exchange interface.
4. client as claimed in claim 1, it is characterised in that
Described user interface, is suitable to acquiescence and is switched to the described corresponding labels page of current operation system information And show corresponding Query Result.
5. client as claimed in claim 1, it is characterised in that
Described data exchange interface, the Query Result received, including: record and described inquiry key The document content of the solution that word is corresponding and point to the network linking of described document content.
6. the method that Query Information obtains and shows, wherein, including:
Searching keyword and operation system information according to user's input generate solicited message and send to clothes Business device;
Receive that described server sends with searching keyword and operation system information in described solicited message The Query Result of coupling, described Query Result includes: at described server according to described operation system information Analyze OS Type, search the inquiry number of corresponding described operating system according to described OS Type According to, use described searching keyword to carry out mating the Query Result obtained and preserving with described inquiry data;
Respectively label is set according to described operation system information, corresponding Query Result is shown accordingly In labels page, according to user described label clicked and be switched to corresponding labels page and show corresponding Query Result;
Wherein, described operation system information includes: the operation system information of user's input and automatically identifying Current operation system information.
7. method as claimed in claim 6, it is characterised in that the inquiry according to user's input is crucial Word and operation system information generate solicited message, farther include:
Searching keyword according to user's input mates, by institute with the character string information preserved in database It is selective that at least one character string information joined is prompted to user, raw according to the character string information that user selectes Become condition code, generate solicited message according to described condition code with operation system information.
8. method as claimed in claim 6, it is characterised in that receive that described server sends with Searching keyword and the Query Result of operation system information coupling in described solicited message, farther include:
Receive the information of the multiple queries result of the coupling that described server is sent and be shown to user Selective, according to the Query Result selecting to be selected by the reception of described server or the prompting user of user Enter artificial flow process and/or re-enter searching keyword.
9. method as claimed in claim 6, it is characterised in that
Acquiescence is switched to the described corresponding labels page of current operation system information and shows corresponding inquiry Result.
10. method as claimed in claim 6, it is characterised in that
Described Query Result, including: record the document of the solution corresponding with described searching keyword Content and point to the network linking of described document content.
The system that 11. 1 kinds of Query Informations obtain and show, it is characterised in that including: one or more Client and server, wherein,
Described client, including the client as according to any one of claim 1-5;
Described server, farther includes:
Database, is suitable to store searching keyword, operation system information, Query Result and described inquiry knot Fruit and described searching keyword, the corresponding relation of operation system information;
Data-interface, is suitable to receive that one or more described client sends carries described inquiry key Word, the solicited message of operation system information, and analyze OS Type according to described operation system information, According to described OS Type search corresponding described OS Type inquiry data, use described in look into Ask keyword to carry out mating with described inquiry data and obtain Query Result, and will the Query Result transmission of coupling To described client, wherein, described operation system information includes: user input operation system information and Automatically the current operation system information identified.
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