CN103067454A - Interactive method of and device for integrating web page and client-side information - Google Patents
Interactive method of and device for integrating web page and client-side information Download PDFInfo
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- CN103067454A CN103067454A CN2012105441961A CN201210544196A CN103067454A CN 103067454 A CN103067454 A CN 103067454A CN 2012105441961 A CN2012105441961 A CN 2012105441961A CN 201210544196 A CN201210544196 A CN 201210544196A CN 103067454 A CN103067454 A CN 103067454A
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Abstract
The invention relates to an interactive method of and a device for integrating a web page and client-side information. The method comprises the flowing steps; a web page in a business system saving user login information, and setting up a starting module; the web page calling the starting module to start a first client-side, and sending user information to the first client-side through the starting module; the first client-side receiving the user information, and registering on a server of a fusion communication system; the starting module sending successful register message to the web page, the web page automatically refreshing the page after receiving the successful register message, and successful register being displayed; the first client-side establishing communication connection with a second client-side through the starting module; and the web page displaying that communication is free when the second client-side is on-hook. According to the method, the web page in the business system can conduct information interaction with the client-sides of the fusion communication system through operation of the web page of the business system, and therefore communication efficiency of clients and customer service staff can be effectively improved, user experience can be improved, and communication means are enriched.
Description
Technical field
The present invention relates to a kind of information interaction scheme, particularly the exchange method of a kind of Webpage and client-side information and device.
Background technology
Because need treatment S IP agreement (session initiation protocol, namely signaling control protocol is used for IP multimedia conferencing, IP phone communication etc.), Media Stream etc., the converged communication client generally adopts the client form to realize.Some business scenario (such as CRM, OA, ecommerce etc.) needs client and the WEB page closely to gather, and uses the converged communication client functionality by operation pages, and Effective Raise user and contact staff link up efficient, strengthens the user and experiences, and enriches means of communication.Browse a certain business such as work as the user at the WEB page, having a question needs in time and contact staff when linking up, only button can use the means of communications such as literal, picture, voice, video on the need click page, need not start client, eject fulsome interface and cover the professional page that to watch.
Summary of the invention
Technical problem to be solved by this invention provides a kind of Webpage by the operation service system can realize that the Webpage of operation system and the client of converged communication system carry out the integrated Webpage of information interaction and exchange method and the device of client-side information.
The technical scheme that the present invention solves the problems of the technologies described above is as follows: the information interacting method of a kind of integrated Webpage and client, it is characterized in that, and may further comprise the steps:
Step 1: the Webpage in the operation system is preserved user login information, starts module for the first client in the converged communication system creates, and described startup module is used for transmission of information between Webpage and the first client;
Step 2: Webpage calls the startup module and starts the first client, and by starting module user profile is sent to the first client;
Step 3: the first client user profile, and register at the server of converged communication system by user profile, after succeeding in registration, the first client sends the message that succeeds in registration to starting module;
Step 4: start module and receive the message that succeeds in registration, and the message that will succeed in registration sends to Webpage, Webpage refreshes the page after receiving the message that succeeds in registration automatically, and demonstration is succeeded in registration;
Step 5: the first client is connected by starting module foundation conversation with the second client;
Step 6: during the second client on-hook, the second client sends on-hook message by server to the first client, and after the first client on-hook message, by starting module notice Webpage, Webpage shows idle.
The invention has the beneficial effects as follows: create the startup module at Webpage and same PC of the first client in the converged communication system with operation system, realize Webpage and the information transmission each other of the first client.
On the basis of technique scheme, the present invention can also do following improvement.
Further, when initiatively setting up the conversation connection, client further may further comprise the steps with being connected at Webpage in the described step 5:
Step 501: Webpage calls the startup module, sends to the first client and prepares call information, carries called number in the described preparation message related to calls;
Step 502: the first client is prepared message related to calls, and the first client sends the request call message by server to the second client afterwards, announcement server request and the second client conversation that is marked with called number;
Step 503: after server receives the request call message, send the request call message to the second client;
Step 504: after the second client request call message, send response message by server to the first client;
Step 505: after the first client response message, by starting module notice Webpage, show in the conversation that conversing to connect is successfully established.
To be Webpage start module and set up the first client and is connected with the conversation of the second client by calling the beneficial effect that adopts above-mentioned further scheme, and Effective Raise user and contact staff link up efficient, and means of communication is enriched in enhancing user experience.
Further, when initiatively setting up the conversation connection, the second client further may further comprise the steps in the described step 5:
Step 511: the second client sends the request call message by server to the first client;
Step 512: after the first client request call message, send incoming call message by starting module to Webpage;
Step 513: after the Webpage reception incoming call message, in demonstration caller ID and the conversation, and pass through to start module and prepare response message to the transmission of the first client;
Step 514: after the first client is prepared response message, send response message by server to the second client;
Step 515: after the second client response message, the conversation connection is successfully established.
To be the second client set up the first client and be connected with the conversation of the second client by starting module the beneficial effect that adopts above-mentioned further scheme, and Effective Raise user and contact staff link up efficient, and means of communication has been enriched in enhancing user experience.
Further, comprise User Datagram Protoco (UDP) communication unit and registration table protocol interface in the described startup module, described User Datagram Protoco (UDP) communication unit is used for realizing starting module and client communication; Described registration table protocol interface is used for establishing a communications link between startup module and Webpage.
The beneficial effect that adopts above-mentioned further scheme is to adopt the datagram protocol communication unit, realized that control separates with client, interface specification, client independence is good, can remote deployment, can easier be transplanted to other application, other is used only needs to realize that interface specification can use client functionality.The other benefit of datagram protocol communication unit be process simple, to take resource few owing in this applied environment, generally be in this locality or local area network (LAN), network quality is good, packet loss is very low, can ignore.By registration table protocol registration converged communication client, just can or call link from webpage and directly start client, easy to use.
The information interactive device of a kind of integrated Webpage and client comprises creation module, starts sending module, receives Registering modules, the described module that succeeds in registration, described module and the described on-hook module of connecting; Described creation module, the Webpage that is used for operation system is preserved user login information, starts module for the first client in the converged communication system creates, and described startup module is used for transmission of information between Webpage and the first client;
Described startup sending module calls the startup module for Webpage and starts the first client, and by starting module user profile sent to the first client;
Described reception Registering modules is used for the first client user profile, and registers at the server of converged communication system by user profile, and after succeeding in registration, the first client sends the message that succeeds in registration to starting module;
Described registration display module be used for to start module and receives the message that succeeds in registration, and the message that will succeed in registration sends to Webpage, and Webpage refreshes the page after receiving the message that succeeds in registration automatically, and demonstration is succeeded in registration;
The described module that connects is used for the first client and is connected by starting module foundation conversation with the second client;
Described on-hook module, when being used for the second client on-hook, the second client sends on-hook message by server to the first client, and after the first client on-hook message, by starting module notice Webpage, Webpage shows idle.
The beneficial effect that adopts above-mentioned further scheme is to create the startup module at Webpage and same PC of the first client in the converged communication system with operation system, realizes Webpage and the information transmission each other of the first client.
Further, the described module that connects further comprises preparation calling submodule at Webpage with being connected when client is initiatively set up the conversation connection, the first request submodule, and the second request submodule is replied submodule and is notified display sub-module;
Submodule is called out in described preparation, is used for Webpage and calls the startup module, sends to the first client and prepares call information, carries called number in the described preparation message related to calls;
Described the first request submodule is used for the first client and prepares message related to calls, and the first client sends the request call message by server to the second client afterwards, announcement server request and the second client conversation that is marked with called number;
Described the second request submodule after server reception request call message, sends the request call message to the second client;
The described submodule of replying for after the second client request call message, sends response message by server to the first client;
Described notice display sub-module, by starting module notice Webpage, shows in the conversation that conversing to connect is successfully established for after the first client response message.
To be Webpage start module and set up the first client and is connected with the conversation of the second client by calling the beneficial effect that adopts above-mentioned further scheme, and Effective Raise user and contact staff link up efficient, and means of communication is enriched in enhancing user experience.
Further, when initiatively setting up the conversation connection, the second client further comprises request conversation submodule in the described module that connects,
Described request conversation submodule is used for the second client and sends the request call message by server to the first client;
Described notice is come electronic module, for after the first client request call message, sends incoming call message by starting module to Webpage;
Described reception display sub-module after being used for Webpage and receiving incoming call message, shows in caller ID and the conversation, and sends to the first client and prepare response message by starting module;
Submodule is replied in described reception, after the first client preparation response message, sends response message by server to the second client;
Described successful connection submodule, for after the second client response message, the conversation connection is successfully established.
To be the second client set up the first client and be connected with the conversation of the second client by starting module the beneficial effect that adopts above-mentioned further scheme, and Effective Raise user and contact staff link up efficient, and means of communication has been enriched in enhancing user experience.
Further, comprise User Datagram Protoco (UDP) communication unit and registration table protocol interface in the described startup module, described User Datagram Protoco (UDP) communication unit is used for realizing starting module and client communication; Described registration table protocol interface is used for establishing a communications link between startup module and Webpage.
The beneficial effect that adopts above-mentioned further scheme is to adopt the datagram protocol communication unit, realize that control separates with client, interface specification, client independence is good, can remote deployment, can easier be transplanted to other application, other is used only needs to realize that interface specification can use client functionality.The other benefit of datagram protocol communication unit be process simple, to take resource few owing in this applied environment, generally be in this locality or local area network (LAN), network quality is good, packet loss is very low, can ignore.By registration table protocol registration converged communication client, just can or call link from webpage and directly start client, easy to use.
Description of drawings
Fig. 1 is the inventive method flow chart of steps;
Fig. 2 is apparatus of the present invention structure chart;
Fig. 3 is the submodule cut-away view that connects.
In the accompanying drawing, the list of parts of each label representative is as follows:
1, creation module, 2, start sending module, 3, receive Registering modules, 4, the module that succeeds in registration, 5, the module that connects, 6, the on-hook module, 7, prepare to call out submodule, the 8, first request submodule, is replied submodule at the 9, second request submodule, 10,11, notice display sub-module, 12, request conversation submodule, 13, notice comes electronic module, 14, receive display sub-module, 15, receive and to reply submodule, 16, the successful connection submodule.
Embodiment
Below in conjunction with accompanying drawing principle of the present invention and feature are described, institute gives an actual example and only is used for explaining the present invention, is not be used to limiting scope of the present invention.
As shown in Figure 1, be the inventive method flow chart of steps; Fig. 2 is apparatus of the present invention structure chart, and Fig. 3 is the submodule cut-away view that connects.
Embodiment 1
The information interacting method of a kind of integrated Webpage and client may further comprise the steps:
Step 1: the Webpage in the operation system is preserved user login information, starts module for the first client in the converged communication system creates, and described startup module is used for transmission of information between Webpage and the first client;
Step 2: Webpage calls the startup module and starts the first client, and by starting module user profile is sent to the first client;
Step 3: the first client user profile, and register at the server of converged communication system by user profile, after succeeding in registration, the first client sends the message that succeeds in registration to starting module;
Step 4: start module and receive the message that succeeds in registration, and the message that will succeed in registration sends to Webpage, Webpage refreshes the page after receiving the message that succeeds in registration automatically, and demonstration is succeeded in registration;
Step 5: the first client is connected by starting module foundation conversation with the second client;
Step 6: during the second client on-hook, the second client sends on-hook message by server to the first client, and after the first client on-hook message, by starting module notice Webpage, Webpage shows idle.
When initiatively setting up the conversation connection, client further may further comprise the steps with being connected at Webpage in the described step 5:
Step 501: Webpage calls the startup module, sends to the first client and prepares call information, carries called number in the described preparation message related to calls;
Step 502: the first client is prepared message related to calls, and the first client sends the request call message by server to the second client afterwards, announcement server request and the second client conversation that is marked with called number;
Step 503: after server receives the request call message, send the request call message to the second client;
Step 504: after the second client request call message, send response message by server to the first client;
Step 505: after the first client response message, by starting module notice Webpage, show in the conversation that conversing to connect is successfully established.
When initiatively setting up the conversation connection, the second client further may further comprise the steps in the described step 5:
Step 511: the second client sends the request call message by server to the first client;
Step 512: after the first client request call message, send incoming call message by starting module to Webpage;
Step 513: after the Webpage reception incoming call message, in demonstration caller ID and the conversation, and pass through to start module and prepare response message to the transmission of the first client;
Step 514: after the first client is prepared response message, send response message by server to the second client;
Step 515: after the second client response message, the conversation connection is successfully established.
Comprise User Datagram Protoco (UDP) communication unit and registration table protocol interface in the described startup module, described User Datagram Protoco (UDP) communication unit is used for realizing starting module and client communication; Described registration table protocol interface is used for establishing a communications link between startup module and Webpage.
The information interactive device of a kind of integrated Webpage and client comprises creation module 1, starts sending module 2, receives Registering modules 3, the described module 4 that succeeds in registration, described module 5 and the described on-hook module 6 of connecting; Described creation module 1, the Webpage that is used for operation system is preserved user login information, starts module for the first client in the converged communication system creates, and described startup module is used for transmission of information between Webpage and the first client;
Described startup sending module 2 calls the startup module for Webpage and starts the first client, and by starting module user profile sent to the first client;
Described reception Registering modules 3 is used for the first client user profile, and registers at the server of converged communication system by user profile, and after succeeding in registration, the first client sends the message that succeeds in registration to starting module;
Described registration display module 4 be used for to start module and receives the message that succeeds in registration, and the message that will succeed in registration sends to Webpage, and Webpage refreshes the page after receiving the message that succeeds in registration automatically, and demonstration is succeeded in registration;
The described module 5 that connects is used for the first client and is connected by starting module foundation conversation with the second client;
Described on-hook module 6, when being used for the second client on-hook, the second client sends on-hook message by server to the first client, and after the first client on-hook message, by starting module notice Webpage, Webpage shows idle.
The described module 5 that connects further comprises that with being connected preparing to call out submodule 7, the first asks submodules 8, the second request submodules 9, replys submodule 10 and notice display sub-module 11 at Webpage when client is initiatively set up the conversation connection;
Described the first request submodule 8 is used for the first client and prepares message related to calls, and the first client sends the request call message by server to the second client afterwards, announcement server request and the second client conversation that is marked with called number;
Described the second request submodule 9 after server reception request call message, sends the request call message to the second client;
The described submodule 10 of replying for after the second client request call message, sends response message by server to the first client;
Described notice display sub-module 11, by starting module notice Webpage, shows in the conversation that conversing to connect is successfully established for after the first client response message.
When initiatively setting up the conversation connection, the second client further comprises request conversation submodule 12 in the described module 5 that connects,
Described request conversation submodule 12 is used for the second client and sends the request call message by server to the first client;
Described notice is come electronic module 13, for after the first client request call message, sends incoming call message by starting module to Webpage;
Described reception display sub-module 14 after being used for Webpage and receiving incoming call message, shows in caller ID and the conversation, and sends to the first client and prepare response message by starting module;
Described successful connection submodule 16, for after the second client response message, the conversation connection is successfully established.
Comprise User Datagram Protoco (UDP) communication unit and registration table protocol interface in the described startup module, described User Datagram Protoco (UDP) communication unit is used for realizing starting module and client communication; Described registration table protocol interface is used for establishing a communications link between startup module and Webpage.
The above only is preferred embodiment of the present invention, and is in order to limit the present invention, within the spirit and principles in the present invention not all, any modification of doing, is equal to replacement, improvement etc., all should be included within protection scope of the present invention.
Claims (8)
1. the information interacting method of an integrated Webpage and client is characterized in that, may further comprise the steps:
Step 1: the Webpage in the operation system is preserved user login information, starts module for the first client in the converged communication system creates, and described startup module is used for transmission of information between Webpage and the first client;
Step 2: Webpage calls the startup module and starts the first client, and by starting module user profile is sent to the first client;
Step 3: the first client user profile, and register at the server of converged communication system by user profile, after succeeding in registration, the first client sends the message that succeeds in registration to starting module;
Step 4: start module and receive the message that succeeds in registration, and the message that will succeed in registration sends to Webpage, Webpage refreshes the page after receiving the message that succeeds in registration automatically, and demonstration is succeeded in registration;
Step 5: the first client is connected by starting module foundation conversation with the second client;
Step 6: during the second client on-hook, the second client sends on-hook message by server to the first client, and after the first client on-hook message, by starting module notice Webpage, Webpage shows idle.
2. the information interacting method of integrated Webpage according to claim 1 and client is characterized in that, further may further comprise the steps when client is initiatively set up the conversation connection with being connected at Webpage in the described step 5:
Step 501: Webpage calls the startup module, sends to the first client and prepares call information, carries called number in the described preparation message related to calls;
Step 502: the first client is prepared message related to calls, and the first client sends the request call message by server to the second client afterwards, announcement server request and the second client conversation that is marked with called number;
Step 503: after server receives the request call message, send the request call message to the second client;
Step 504: after the second client request call message, send response message by server to the first client;
Step 505: after the first client response message, by starting module notice Webpage, show in the conversation that conversing to connect is successfully established.
3. the information interacting method of integrated Webpage according to claim 1 and client is characterized in that, further may further comprise the steps when the second client is initiatively set up the conversation connection in the described step 5:
Step 511: the second client sends the request call message by server to the first client;
Step 512: after the first client request call message, send incoming call message by starting module to Webpage;
Step 513: after the Webpage reception incoming call message, in demonstration caller ID and the conversation, and pass through to start module and prepare response message to the transmission of the first client;
Step 514: after the first client is prepared response message, send response message by server to the second client;
Step 515: after the second client response message, the conversation connection is successfully established.
4. according to claim 1 to the information interacting method of 3 arbitrary described integrated Webpages and client, it is characterized in that: comprise User Datagram Protoco (UDP) communication unit and registration table protocol interface in the described startup module, described User Datagram Protoco (UDP) communication unit is used for restarting between module and the client establishing a communications link; Described registration table protocol interface is used for establishing a communications link between startup module and Webpage.
5. the information interactive device of an integrated Webpage and client, it is characterized in that: comprise creation module (1), start sending module (2), receive Registering modules (3), the described module that succeeds in registration (4), the described module that connects (5) and described on-hook module (6);
Described creation module (1), the Webpage that is used for operation system is preserved user login information, starts module for the first client in the converged communication system creates, and described startup module is used for transmission of information between Webpage and the first client;
Described startup sending module (2) calls the startup module for Webpage and starts the first client, and by starting module user profile sent to the first client;
Described reception Registering modules (3) is used for the first client user profile, and registers at the server of converged communication system by user profile, and after succeeding in registration, the first client sends the message that succeeds in registration to starting module;
Described registration display module (4) be used for to start module and receives the message that succeeds in registration, and the message that will succeed in registration sends to Webpage, and Webpage refreshes the page after receiving the message that succeeds in registration automatically, and demonstration is succeeded in registration;
The described module that connects (5) is used for the first client and is connected by starting module foundation conversation with the second client;
Described on-hook module (6), when being used for the second client on-hook, the second client sends on-hook message by server to the first client, and after the first client on-hook message, by starting module notice Webpage, Webpage shows idle.
6. the interactive device of integrated Webpage according to claim 5 and client-side information, it is characterized in that: the described module that connects (5) further comprises preparation calling submodule (7) at Webpage with being connected when client is initiatively set up the conversation connection, the first request submodule (8), the second request submodule (9) is replied submodule (10) and notice display sub-module (11);
Submodule (7) is called out in described preparation, is used for Webpage and calls the startup module, sends to the first client and prepares call information, carries called number in the described preparation message related to calls;
Described the first request submodule (8) is used for the first client and prepares message related to calls, and the first client sends the request call message by server to the second client afterwards, announcement server request and the second client conversation that is marked with called number;
Described the second request submodule (9) after server reception request call message, sends the request call message to the second client;
The described submodule (10) of replying for after the second client request call message, sends response message by server to the first client;
Described notice display sub-module (11), by starting module notice Webpage, shows in the conversation that conversing to connect is successfully established for after the first client response message.
7. the information interactive device of integrated Webpage according to claim 5 and client, it is characterized in that: when the second client is initiatively set up the conversation connection, further comprise request conversation submodule (12) in the described module that connects (5), notice is come electronic module (13), receive display sub-module (14), receive and reply submodule (15) and successful connection submodule (16);
Described request conversation submodule (12) is used for the second client and sends the request call message by server to the first client;
Described notice is come electronic module (13), for after the first client request call message, sends incoming call message by starting module to Webpage;
Described reception display sub-module (14) after being used for Webpage and receiving incoming call message, shows in caller ID and the conversation, and sends to the first client and prepare response message by starting module;
Submodule (15) is replied in described reception, after the first client preparation response message, sends response message by server to the second client;
Described successful connection submodule (16), for after the second client response message, the conversation connection is successfully established.
8. according to claim 5 to the information interactive device of 7 arbitrary described integrated Webpages and client, it is characterized in that: comprise User Datagram Protoco (UDP) communication unit and registration table protocol interface in the described startup module, described User Datagram Protoco (UDP) communication unit is used for realizing starting module and client communication; Described registration table protocol interface is used for establishing a communications link between startup module and Webpage.
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| CN2012105441961A CN103067454A (en) | 2012-12-14 | 2012-12-14 | Interactive method of and device for integrating web page and client-side information |
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| CN2012105441961A CN103067454A (en) | 2012-12-14 | 2012-12-14 | Interactive method of and device for integrating web page and client-side information |
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| CN103957211A (en) * | 2014-04-30 | 2014-07-30 | 北界创想（北京）软件有限公司 | Method and device for data communication between client and front end page |
| CN105100145A (en) * | 2014-05-05 | 2015-11-25 | 阿里巴巴集团控股有限公司 | Method and device for interacting user information and method and device for acquiring user information |
| CN106331101A (en) * | 2016-08-24 | 2017-01-11 | 广西小草信息产业有限责任公司 | Method and system for implementing interaction with client on webpage |
| CN103544248B (en) * | 2013-10-12 | 2018-07-17 | 上海斐讯数据通信技术有限公司 | A kind of single-page realizes the method and apparatus of submission request and state two kinds of actions of refreshing |
| CN108431791A (en) * | 2015-09-30 | 2018-08-21 | T-移动网美国有限公司 | Customer information is passed into customer service agent from customer service website |
| CN111309399A (en) * | 2020-02-26 | 2020-06-19 | 北京思特奇信息技术股份有限公司 | Method, system, medium and device for starting easy-to-ask native client |
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Cited By (8)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN111309399A (en) * | 2020-02-26 | 2020-06-19 | 北京思特奇信息技术股份有限公司 | Method, system, medium and device for starting easy-to-ask native client |
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Application publication date: 20130424 |