CN103019913A - Abnormal prompting method and system for mobile terminals and hardware thereof - Google Patents

Abnormal prompting method and system for mobile terminals and hardware thereof Download PDF

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Publication number
CN103019913A
CN103019913A CN2012104768853A CN201210476885A CN103019913A CN 103019913 A CN103019913 A CN 103019913A CN 2012104768853 A CN2012104768853 A CN 2012104768853A CN 201210476885 A CN201210476885 A CN 201210476885A CN 103019913 A CN103019913 A CN 103019913A
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hardware
portable terminal
main system
signal
anomalies
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CN103019913B (en
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白立朋
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Guangdong Oppo Mobile Telecommunications Corp Ltd
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Guangdong Oppo Mobile Telecommunications Corp Ltd
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Abstract

The invention belongs to the technical field of hardware test for mobile terminals, and provides an abnormal prompting method and system for mobile terminals and hardware thereof. Through the adoption of the method and the system, corresponding operation and prompting information can be obtained through looking up a prompting information table when the abnormal situation of main system crash caused by hardware defects of mobile terminals occurs, the abnormal situation of corresponding hardware is prompted through voice operation or display operation, and a user can timely master detailed information of the current abnormal hardware, so as to respond as per the corresponding prompting, and meanwhile facilitate quick maintenance of maintenance personnel.

Description

A kind of portable terminal and hardware anomalies reminding method thereof, system
Technical field
The invention belongs to the hardware detection technical field of portable terminal, relate in particular to a kind of portable terminal and hardware anomalies reminding method thereof, system.
Background technology
Along with the development of portable terminal technology and the progressively raising of people's demand, people can wish to obtain better, operating experience more easily when using portable terminal.
And in the prior art, the application program of portable terminal is in the time can't moving or can't normally move owing to hardware anomalies, can not in time the hardware information that goes wrong be prompted to the user, the user can only guess abnormal cause according to phenomenon, perhaps ask the maintenance personal to utilize special-purpose checkout equipment to unusually positioning, be not easy to the user and in time grasp abnormal cause, also be not easy to maintenance personal's rapid-maintenance.
Summary of the invention
The purpose of the embodiment of the invention is to provide a kind of hardware anomalies reminding method of portable terminal, be intended to solve existing portable terminal when hardware anomalies occurring, can not in time be prompted to user related information, be not easy to the user and in time grasp abnormal cause, also be not easy to the problem of maintenance personal's rapid-maintenance.
The embodiment of the invention is achieved in that a kind of hardware anomalies reminding method of portable terminal, and described method comprises:
Under the main system running status of portable terminal, whether the hardware of identifying described portable terminal occurs unusually;
Occur unusually then searching the information table if identify the hardware of described portable terminal, operated accordingly and information, described information table has characterized the contrast relationship between type of hardware, corresponding operation, the corresponding information;
Carry out corresponding operation, send corresponding information.
Another purpose of the embodiment of the invention is to provide a kind of hardware anomalies prompt system of portable terminal, and described system comprises:
Storage unit is used for storage information table, and described information table has characterized the contrast relationship between type of hardware, corresponding operation, the corresponding information;
Recognition unit is used under the main system running status of portable terminal, and whether the hardware of identifying described portable terminal occurs unusually;
Search the unit, be used for occurring searching the described information table of described cell stores when unusual when hardware that described recognition unit is identified described portable terminal, operated accordingly and information;
Performance element is used for carrying out the described corresponding operation that the unit obtains of searching, and sends the described corresponding information that the unit obtains of searching.
Another purpose of the embodiment of the invention is to provide a kind of portable terminal, comprises display screen, loudspeaker, and described portable terminal also comprises the hardware anomalies prompt system of aforesaid portable terminal.
The hardware anomalies reminding method of the portable terminal that the embodiment of the invention provides and system can so that the hardware of portable terminal when main system collapse unusual occurring being not enough to causing, by searching the information table, obtain corresponding operating and information, it is unusual to point out corresponding hardware to occur by voice operating or display operation, so that the user in time grasps the details of current unusual hardware, then the user can respond according to corresponding prompting, has also made things convenient for maintenance personal's rapid-maintenance simultaneously.
Description of drawings
Fig. 1 is the process flow diagram of the hardware anomalies reminding method of the portable terminal that provides of the embodiment of the invention;
Fig. 2 is among Fig. 1, and whether the hardware of identification portable terminal a kind of detail flowchart of unusual step occurs;
Fig. 3 is among Fig. 1, and whether the hardware of identification portable terminal the another kind of detail flowchart of unusual step occurs;
Fig. 4 is among Fig. 1, and whether the hardware of identification portable terminal another detail flowchart of unusual step occurs;
Fig. 5 is the structural drawing of the hardware anomalies prompt system of the portable terminal that provides of the embodiment of the invention;
Fig. 6 is among Fig. 5, a kind of structural drawing of recognition unit;
Fig. 7 is among Fig. 5, the another kind of structural drawing of recognition unit;
Fig. 8 is among Fig. 5, another structural drawing of recognition unit.
Embodiment
In order to make purpose of the present invention, technical scheme and advantage clearer, below in conjunction with drawings and Examples, the present invention is further elaborated.Should be appreciated that specific embodiment described herein only in order to explain the present invention, is not intended to limit the present invention.
Problem for the prior art existence, in the embodiment of the invention, the hardware anomalies reminding method of portable terminal is a pre-stored information table, occur when unusual at hardware, by searching the information table, obtain corresponding operating and information, it is unusual to point out corresponding hardware to occur by voice operating or display operation.
Fig. 1 shows the flow process of the hardware anomalies reminding method of the portable terminal that the embodiment of the invention provides.Specifically, comprising:
Step S1: under the main system running status of portable terminal, whether the hardware of identification portable terminal occurs unusually.
In the embodiment of the invention, the main system of portable terminal such as is responsible for the initialization of each subsystem, upgrades and closes at the fundamental operation.
In the embodiment of the invention, the hardware of portable terminal comprises main system hardware and peripheral hardware.Main system hardware wherein refers to the hardware relevant with the main system operation, such as central processing unit, storer etc.; Peripheral hardware wherein refers under the main system running status, and the external hardware that can call by application program is such as camera, various USB device, ear speaker device etc.Different according to the hardware kind, the detailed process of step S1 is different, and the below will distinguish three kinds of situations and describe respectively:
One, when the operation of the main system of portable terminal and during the application program off-duty, as shown in Figure 2, step S1 can further comprise this moment:
Step S11: under application program off-duty state, send test massage to each main system hardware in real time, and receive the corresponding signal that main system hardware returns.
Step S12: judge whether the corresponding signal that main system hardware returns meets desired value, be to think that then corresponding main system hardware does not occur unusually, and return step S11, otherwise it is unusual to think that corresponding main system hardware occurs, execution in step S13.Wherein, the equal corresponding stored in advance of desired value and test signal.
Step S13: the corresponding main system hardware of identification portable terminal occurs unusual.
Two, start or during operation when the operation of the main system of portable terminal, peripheral hardware, whether the abnormal signal that utilizes the application program of peripheral hardware to send when operation is identified peripheral hardware and is occurred unusually, and as shown in Figure 3, step S1 can further comprise at this moment:
Step S14: peripheral hardware start or running status under, catch the peripheral hardware abnormal signal that the application program of peripheral hardware is sent.
Step S15: judging whether to capture the peripheral hardware abnormal signal, is to think that then peripheral hardware occurs unusually, execution in step S16, otherwise it is unusual to think that peripheral hardware does not occur, and return step S14.
Step S16: according to the peripheral hardware abnormal signal, by in the peripheral hardware abnormal signal with the hardware flags position, the corresponding peripheral hardware of identification portable terminal occurs unusual.
Three, when the operation of the main system of portable terminal, peripheral hardware do not start, during other application program launching outside the application program of peripheral hardware, whether the abnormal signal that utilizes other application program to send when operation is identified main system hardware and is occurred unusually, as shown in Figure 4, step S1 can further comprise this moment:
Step S17: do not start and under other application program running state, catch the main system hardware anomalies signal that other application program is sent at peripheral hardware.
Step S18: judging whether to capture main system hardware anomalies signal, is to think that then main system hardware occurs unusually, execution in step S19, otherwise think that main system hardware does not occur unusually returning step S17.
Step S19: according to main system hardware anomalies signal, by in the main system hardware anomalies signal with the hardware flags position, the corresponding main system hardware of identification portable terminal occurs unusual.
Step S2: unusual if the hardware of identification portable terminal occurs, then search the information table, operated accordingly and information.
In the embodiment of the invention, the information table has characterized the contrast relationship between type of hardware, corresponding operation, the corresponding information.Corresponding operation wherein can be voice suggestion or display reminding, has schematically listed the storage organization that this information table characterizes such as following table one:
Table one
Figure BDA00002443056600051
Step S3: carry out accordingly operation, send corresponding information.
The hardware anomalies reminding method of the portable terminal that the embodiment of the invention provides can so that the hardware of portable terminal when main system collapse unusual occurring being not enough to causing, by searching the information table, obtain corresponding operating and information, it is unusual to point out corresponding hardware to occur by voice operating or display operation, so that the user in time grasps the details of current unusual hardware, then the user can respond according to corresponding prompting, has also made things convenient for maintenance personal's rapid-maintenance simultaneously.
Fig. 5 shows the structure of the hardware anomalies prompt system of the portable terminal that the embodiment of the invention provides, and for convenience of explanation, only shows the part relevant with the embodiment of the invention.
Specifically, the hardware anomalies prompt system of the portable terminal that the embodiment of the invention provides comprises: storage unit 11, be used for storage information table, and this information table is not repeated herein as mentioned above; Recognition unit 12 is used under the main system running status of portable terminal, and whether the hardware of identification portable terminal occurs unusually; Search unit 13, be used for hardware when recognition unit 12 identification portable terminals and occur searching the information table that storage unit 11 is stored when unusual, operated accordingly and information; Performance element 14 is used for carrying out and searches the corresponding operation that unit 13 obtains, and sends and searches the corresponding information that unit 13 obtains.
In one case, as shown in Figure 6, recognition unit 12 can comprise: signal transmitting and receiving module 121 is used for sending test massage to each main system hardware in real time under application program off-duty state, and receives the corresponding signal that main system hardware returns; The first judge module 122 is used for judging whether the corresponding signal that main system hardware returns meets desired value; The first identification module 123, when not meeting desired value for the corresponding signal that returns when the first judge module 122 judgement main system hardware, the corresponding main system hardware of identification portable terminal occurs unusual.
In another case, as shown in Figure 7, recognition unit 12 can comprise: the first trapping module 124, be used for peripheral hardware start or running status under, catch the peripheral hardware abnormal signal that the application program of peripheral hardware is sent; The second judge module 125 is used for judging whether the first trapping module 124 captures the peripheral hardware abnormal signal; The second identification module 126 is used for when the second judge module 125 judges that the first trapping module 124 captures the peripheral hardware abnormal signal, and according to the peripheral hardware abnormal signal, the corresponding peripheral hardware of identification portable terminal occurs unusual.
In another situation, as shown in Figure 8, recognition unit 12 can comprise: the second trapping module 127, for not starting at peripheral hardware and under other application program running state, catching the main system hardware anomalies signal that other application program is sent; The 3rd judge module 128 is used for judging whether the second trapping module 127 captures main system hardware anomalies signal; The 3rd identification module 129 is used for when the 3rd judge module 128 judges that the second trapping module 127 captures main system hardware anomalies signal, and according to main system hardware anomalies signal, the corresponding main system hardware of identification portable terminal occurs unusual.
Certainly, in actual applications, recognition unit 12 can also be the as above combination of any two situations or whole three kinds of situations, is not repeated herein.
The hardware anomalies prompt system of the portable terminal that the embodiment of the invention provides can so that the hardware of portable terminal when main system collapse unusual occurring being not enough to causing, by searching the information table, obtain corresponding operating and information, it is unusual to point out corresponding hardware to occur by voice operating or display operation, so that the user in time grasps the details of current unusual hardware, then the user can respond according to corresponding prompting, has also made things convenient for maintenance personal's rapid-maintenance simultaneously.
The present invention also provides a kind of portable terminal, comprises the hardware anomalies prompt system of display screen, loudspeaker and a portable terminal as mentioned above, and this portable terminal is smart mobile phone preferably.
One of ordinary skill in the art will appreciate that all or part of step that realizes in above-described embodiment method is can control relevant hardware by program to finish, described program can be in being stored in a computer read/write memory medium, described storage medium is such as ROM/RAM, disk, CD etc.
The above only is preferred embodiment of the present invention, not in order to limiting the present invention, all any modifications of doing within the spirit and principles in the present invention, is equal to and replaces and improvement etc., all should be included within protection scope of the present invention.

Claims (10)

1. the hardware anomalies reminding method of a portable terminal is characterized in that, described method comprises:
Under the main system running status of portable terminal, whether the hardware of identifying described portable terminal occurs unusually;
Occur unusually then searching the information table if identify the hardware of described portable terminal, operated accordingly and information, described information table has characterized the contrast relationship between type of hardware, corresponding operation, the corresponding information;
Carry out corresponding operation, send corresponding information.
2. the hardware anomalies reminding method of portable terminal as claimed in claim 1 is characterized in that, and is described under the main system running status of portable terminal, and whether the hardware of identifying described portable terminal unusual step occurs comprises:
Under application program off-duty state, send test massage to each main system hardware in real time, and receive the corresponding signal that described main system hardware returns;
Judge whether the corresponding signal that described main system hardware returns meets desired value;
When judging that corresponding signal that described main system hardware returns does not meet described desired value, the corresponding main system hardware of identifying described portable terminal occurs unusual.
3. the hardware anomalies reminding method of portable terminal as claimed in claim 1 is characterized in that, and is described under the main system running status of portable terminal, and whether the hardware of identifying described portable terminal unusual step occurs comprises:
Peripheral hardware start or running status under, catch the peripheral hardware abnormal signal that the application program of described peripheral hardware is sent;
Judge whether to capture the peripheral hardware abnormal signal;
When judgement captured described peripheral hardware abnormal signal, according to described peripheral hardware abnormal signal, the corresponding peripheral hardware of identifying described portable terminal occurred unusual.
4. the hardware anomalies reminding method of portable terminal as claimed in claim 1 is characterized in that, and is described under the main system running status of portable terminal, and whether the hardware of identifying described portable terminal unusual step occurs comprises:
Do not start and under other application program running state, catch the main system hardware anomalies signal that described other application program is sent at peripheral hardware;
Judge whether to capture described main system hardware anomalies signal;
When judgement captured described main system hardware anomalies signal, according to described main system hardware anomalies signal, the corresponding main system hardware of identifying described portable terminal occurred unusual.
5. the hardware anomalies prompt system of a portable terminal is characterized in that, described system comprises:
Storage unit is used for storage information table, and described information table has characterized the contrast relationship between type of hardware, corresponding operation, the corresponding information;
Recognition unit is used under the main system running status of portable terminal, and whether the hardware of identifying described portable terminal occurs unusually;
Search the unit, be used for occurring searching the described information table of described cell stores when unusual when hardware that described recognition unit is identified described portable terminal, operated accordingly and information;
Performance element is used for carrying out the described corresponding operation that the unit obtains of searching, and sends the described corresponding information that the unit obtains of searching.
6. the hardware anomalies prompt system of portable terminal as claimed in claim 5 is characterized in that, described recognition unit comprises:
The signal transmitting and receiving module is used for sending test massage to each main system hardware in real time, and receiving the corresponding signal that described main system hardware returns under application program off-duty state;
The first judge module is used for judging whether the corresponding signal that described main system hardware returns meets desired value;
The first identification module is used for when described the first judge module judges that corresponding signal that described main system hardware returns does not meet desired value, and the corresponding main system hardware of identifying described portable terminal occurs unusually.
7. the hardware anomalies prompt system of portable terminal as claimed in claim 5 is characterized in that, described recognition unit comprises:
The first trapping module, be used for peripheral hardware start or running status under, catch the peripheral hardware abnormal signal that the application program of peripheral hardware is sent;
The second judge module is used for judging whether described the first trapping module captures described peripheral hardware abnormal signal;
The second identification module is used for when described the second judge module judges that described the first trapping module captures described peripheral hardware abnormal signal, and according to described peripheral hardware abnormal signal, the corresponding peripheral hardware of identifying described portable terminal occurs unusual.
8. the hardware anomalies prompt system of portable terminal as claimed in claim 5 is characterized in that, described recognition unit comprises:
The second trapping module is for not starting at peripheral hardware and under other application program running state, catching the main system hardware anomalies signal that other application program is sent;
The 3rd judge module is used for judging whether described the second trapping module captures described main system hardware anomalies signal;
The 3rd identification module is used for when described the 3rd judge module judges that described the second trapping module captures described main system hardware anomalies signal, and according to described main system hardware anomalies signal, the corresponding main system hardware of identifying described portable terminal occurs unusual.
9. a portable terminal comprises display screen, loudspeaker, it is characterized in that, described portable terminal also comprises the hardware anomalies prompt system such as each described portable terminal of claim 5 to 8.
10. portable terminal as claimed in claim 9 is characterized in that, described portable terminal is smart mobile phone.
CN201210476885.3A 2012-11-21 2012-11-21 A kind of mobile terminal and hardware anomalies reminding method, system Expired - Fee Related CN103019913B (en)

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CN108376110A (en) * 2018-02-14 2018-08-07 深圳太极云软技术股份有限公司 A kind of automatic testing method, system and terminal device
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