CN102937898A - Xml (Extensive Makeup Language) technique-based web application dynamic assisting method and system - Google Patents
Xml (Extensive Makeup Language) technique-based web application dynamic assisting method and system Download PDFInfo
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Abstract
The invention discloses an Xml (Extensive Makeup Language) technique-based web application dynamic assisting method and system. A web application cartoon assistant comprises an assisting information revealing device, an assisting information providing auxiliary device and an assisting message hierarchy storing device; by utilizing the method and the system, when a user has difficulties in understanding operation steps, comprehending collective meanings of function points and acquainting with the functions of an area block, the system can pop up information of operation tips or function specification and the like in real time so long as the user stops a mouse at a link, a button or an operation area and stays on a static page for a certain time, so that the problem of the user is solved in real time; and in addition, the web application cartoon assistant can also display instant messages pushed by a system/backstage in real time, so that the user can check concerned information the first time conveniently.
Description
Technical field
The present invention relates to the web applied technical field, relate in particular to a kind of can be clog-free a kind of web based on the xml technology of operation web application function use the dynamic help method and system.
Background technology
So-called Web application program be a kind of can be by the application program of web access.A largest benefit of web application is that the user is easy to access application.The user only need to have browser to get final product, and does not need to install other software again.Web application be consisted of by the various Web assemblies (web components) of finishing particular task and by Web service is showed the external world.In actual applications, web application is comprised of a plurality of Servlet, the JSP page, html file and image file etc.All these assemblies are coordinated to provide one group of complete service for the user mutually.
It mostly is to adopt operation manual or the online page under the line that traditional web uses, and shows that the method for operating of application, process step guide.The problem of these solutions mainly is that the user is difficult to find from huge document or handbook and oneself wants the part seen, and the little change of system also can cause the renewal of document, and the user is difficult in time obtain up-to-date help document.
In view of this, prior art haves much room for improvement and improves.
Summary of the invention
In view of the deficiencies in the prior art, the object of the invention is to provide a kind of web based on the xml technology to use the dynamic help method and system.Be intended to solve complicated, the very difficult problem of in time obtaining up-to-date help document of document that existence when being is showed in the web application in the prior art.
Technical scheme of the present invention is as follows:
A kind of web based on the xml technology uses the dynamic help system, wherein, comprising:
The help information demonstration device is used for according to user's operation information, by unified message notifying message box and combination and the cartoon expression based that the current message event is complementary, represents corresponding help information to the user;
Help information provides servicing unit, is used for receiving the user to the operation information of web application system, and the automatic identification systemic-function information relevant with user's current operation with coupling;
Help message layering memory storage, be used for the help message of storage web application system.
Described web based on the xml technology uses the dynamic help system, and wherein, described help information demonstration device comprises:
The message operating unit is used for catching the also operation information unit of process user;
Message represents the unit, is used for showing the help information that current system produces to the user, and by unified message notifying message box, and combination and the cartoon expression based that the current message event is complementary, represent current help information to the user.
Described web based on the xml technology uses the dynamic help system, and wherein, described help information provides servicing unit to comprise:
The user message receiving element is used for being responsible for receiving the user to the operation information of web application system;
The user behavior analysis unit is used for the operation information current according to the user, automatically the identification systemic-function information relevant with user's current operation with coupling.
Described web based on the xml technology uses the dynamic help system, and wherein, described help message layering memory storage comprises:
The local help information memory cell, be used for according to the distributed intelligence of web application system function map, the function help information of summary is stored in this modular unit, do not need the mode by the access to netwoks loading, directly representing the unit from this locality to message provides simple available helping prompt information;
Remote assistance document information storage unit is used for providing detailed and up-to-date on-line system help information to the user, represents with graphics mode intuitively; Real-time system message provides the unit, according to active user's state, in time provides the message that joins with concrete traffic aided to the user.
A kind of method of using dynamic help based on the web of xml technology wherein, may further comprise the steps:
After S1, help information demonstration device receive user's operation information, send to help information servicing unit is provided;
S2, help information provide servicing unit according to operation information, automatically the identification systemic-function information relevant with user's current operation with coupling;
S3, help message layering memory storage call the help message of the web application system of storage in it, return to the help information demonstration device, by unified message notifying message box and combination and the cartoon expression based that the current message event is complementary, represent corresponding to the user.
The described method of using dynamic help based on the web of xml technology wherein, among the described step S3, helps message layering memory storage to comprise:
Local help information memory cell and remote assistance document information storage unit.
Described web based on the xml technology uses the method for dynamic help, and wherein, the message entity of described remote assistance document information cell stores has two kinds:
The first is the establishment particular category that adopts on web services, file structure under this catalogue is organized according to Directory of Features, the file layout of help document is the file of jpg form, its content with the relevant operation instructions figure of Expression and Application function as the online document type;
The second is that serve end program utilizes special-purpose functions of modules, for the online user generates the feature operation reminding data relevant with system applies, uses toward subscription client in real time and pushes instant notification message.
Beneficial effect:
A kind of web based on the xml technology of the application uses the dynamic help method and system, be used for when the user runs into collective's implication of not understanding operation steps, unintelligible function point, during the problems such as function of not understanding this region unit, as long as user's mouse rests on this link, button or certain operating area, surpass the regular hour on certain static page, just there are the information such as real-time ejection operation prompting or function declaration in system, solves in real time user's problem.In addition, described web uses the timely message that the cartoon assistant can also real-time display system/backstage pushes, and makes things convenient for the user to view the information of own care the very first time.
Description of drawings
Fig. 1 is a kind of structured flowchart of using the dynamic help system based on the web of xml technology of the application.
Fig. 2 uses help information demonstration device among the embodiment of dynamic help system provides respectively servicing unit with user and help information mutual synoptic diagram for a kind of web based on the xml technology of the application.
Fig. 3 uses help information among the embodiment of dynamic help system for a kind of web based on the xml technology of the application provide servicing unit respectively with the help information demonstration device with help the mutual synoptic diagram of message layering memory storage.
Fig. 4 is a kind of workflow diagram of using the dynamic help system based on the web of xml technology of the present invention for the user uses.
Fig. 5 is a kind of process flow diagram of using the method for dynamic help based on the web of xml technology of the application.
Embodiment
The invention provides a kind of web based on the xml technology and use the dynamic help method and system, clearer, clear and definite for making purpose of the present invention, technical scheme and effect, below the present invention is described in more detail.Should be appreciated that specific embodiment described herein only in order to explain the present invention, is not intended to limit the present invention.
See also Fig. 1, it is a kind of structured flowchart of using the dynamic help system based on the web of xml technology of the application.As shown in the figure, described web application dynamic help system based on the xml technology comprises: help information demonstration device 100, help information provide servicing unit 200 and help message layering memory storage 300.Specifically, described help information demonstration device 100 is used for according to user's operation information, by unified message notifying message box and combination and the cartoon expression based that the current message event is complementary, represents corresponding help information to the user; Described help information provides servicing unit 200 to be used for receiving the user to the operation information of web application system, and the automatic identification systemic-function information relevant with user's current operation with coupling; Described help message layering memory storage 300 is used for the help message of storage web application system.
In the present embodiment, help information demonstration device 100 has unified message informing style, and it further comprises the message operating unit, catches the also operation information unit of process user; Message represents the unit, shows the help information that current system produces to web user, by unified message notifying message box, and combination and the cartoon expression based that the current message event is complementary, represent current help information to the user.
In the help information demonstration device, message represents the unit as the unit of the direct visual perception of user, its realization is to adopt flash to be combined with the technology of xml, technology by flash, can be for the user edit or make various lively cartoon expression baseds and unified message notifying frame, create the storehouse of expressing one's feelings with application system corresponding relevant cartoon figure.Strengthen user's experience effect, and this unit can be suspended in always on the page that web uses, be independent of the single modular unit that web uses.Be not subjected to use with web directly the affecting of context environmental of the page.
Use the flash technology as UI(help information demonstration device) purpose that realizes be for, general browser all directly embeds flash display module module, and the flash media file to have a volume little, be convenient to Internet Transmission, be convenient to standalone upgrade, can not have a direct impact original web application.
The help information demonstration device be except representing the instant help prompting message to the user, also must real-time collecting with catch the operation information of user on browser, such as the band of position of user's mouse current application function etc.; For realizing such principle of work, the present invention uses jquery and the HTML technology used, utilize self-defined special tag method, can be in the page context that web uses, identify the scope of each function hot-zone, can capture accurately user's mouse location information unit in order to improve the help information demonstration device.
In some examples of implementation, in order to make things convenient for website design person that specific help message notifying induction region is set, can use specialized page tag attributes in the inventive method usage that serves as a mark, use the backup system response and represent site design person's provide about the prompting of pattern help information in display page thereby can make.For example, when site design person was associated help icon with the element-specific of using the page, the attribute that site design person can arrange help icon ejected the help document window corresponding with function or concise and to the point information with indication.
Installation and the set-up mode of self-defined special tag method are as follows:
<ul?id="nav">
<li>
<a?mytips="MyIndex"?id="mynav0"?class="nav_on">
＜span〉I homepage＜/span＜/a
</li>
<li><a?mytips="JiaXiaoHuDong"?id="mynav1"?class="nav_off">
＜span〉family-school interaction＜/span〉＜/a 〉
</li>
<li><a?mytips="CzGuanLi"?id="mynav2"?class="nav_off">
＜span〉score management＜/span〉＜/a 〉
</li>
</ul>
As at＜a〉add the mytips attribute in the note, then when user's mouse is entered this label range, and the user has stopped a period of time (a few second) in this zone, so just can send this operation information unit of user to the help information demonstration device, can accurately catch the functional area at the current place of user by the method.In short, help information demonstration device and user and help information provide servicing unit alternately as shown in Figure 2.
Further, in conjunction with Fig. 3, help information at present embodiment provides in the servicing unit, after user's operation information unit is passed to this device, meeting in the device receives user's operation information unit, then, the identification user operation unit can be extracted the key message in the user's operation information, and the behavioural characteristic of analysis user, thereby judge how further to obtain with this user and operate the actual help information that is complementary, directly load or from the remote assistance information-storing device, obtain up-to-date online document data from this locality, then present the help information of user's needs toward the help information demonstration device.In this modular unit, mainly be to utilize javascript to realize a message control module (helping message that servicing unit is provided) at client browser, utilize javascript to realize setting up the long mode that is connected with the web services end, realize the operation that port is monitored, guarantee to set up real-time message channel with server, for remote service can be transmitted relevant real-time messages to the user, and, can this control module can remind for the real-time messages that the user pushes by the respond services end, such as online help document information or the relevant reminder message of application system, can trigger whereby the message demonstration device and present corresponding message to the user.
Further, local help message storage devices in this enforcement adopts the xml file layout to carry out simple data storing, in some examples of implementation, using backup system is stored in help information in the database or xml file that is associated with webpage, for example, system can provide the downloaded xml file of the help information with sub-definition and the page elements that is associated, and is used for showing help information when mutual with the zones of different of webpage so that client browser can be worked as.When can working as user's off-line, this allow the user to receive the help information of the page of high-speed cache.
The message entity of remote assistance message storage devices has two types, it comprises, the first is the establishment particular category that adopts on web services, file structure under this catalogue is organized according to Directory of Features, the file layout of help document is the file of jpg form, its content as the online document type, so just can guarantee that the user can get access to up-to-date Function Operational Specification data with the relevant operation instructions figure of Expression and Application function.Utilize the function interface sectional drawing, and add necessary user reminding operation instructions at key position, can present crucial operation instructions to the user more intuitively like this.The second is that serve end program can utilize special-purpose functions of modules, for the online user generates the feature operation reminding data relevant with system applies, uses toward subscription client in real time and pushes instant notification message.
In short, as shown in Figure 4, it uses the workflow diagram of using the dynamic help system based on the web of xml technology for the user.At first receive user's operation information, determine the user's operation information unit, then identify user's action type, visit again local help message storage devices File information and/or access online help document information, return at last the concrete help information of user.In addition, the exploit affair system message relevant with system applies of generation provides module also can push instant operation system reminder message to the user in real time.
In addition, the present invention also provides a kind of web based on the xml technology to use the dynamic help method, and as shown in Figure 5, it may further comprise the steps:
After S1, help information demonstration device receive user's operation information, send to help information servicing unit is provided;
S2, help information provide servicing unit according to operation information, automatically the identification systemic-function information relevant with user's current operation with coupling;
S3, help message layering memory storage call the help message of the web application system of storage in it, return to the help information demonstration device, by unified message notifying message box and combination and the cartoon expression based that the current message event is complementary, represent corresponding to the user.
Further, among the described step S3, help message layering memory storage to comprise:
Local help information memory cell and remote assistance document information storage unit.Wherein, the message entity of described remote assistance document information cell stores has two kinds:
The first is the establishment particular category that adopts on web services, file structure under this catalogue is organized according to Directory of Features, the file layout of help document is the file of jpg form, its content with the relevant operation instructions figure of Expression and Application function as the online document type;
The second is that serve end program utilizes special-purpose functions of modules, for the online user generates the feature operation reminding data relevant with system applies, uses toward subscription client in real time and pushes instant notification message.
All in the web application dynamic help system based on the xml technology, describe in detail because of said method, just no longer do too much description here.
In sum, a kind of web based on the xml technology of the present invention uses the dynamic help method and system, and wherein, described web uses the cartoon assistant and comprises: help information demonstration device, help information provide servicing unit and help message layering memory storage.Be used for when the user runs into collective's implication of not understanding operation steps, unintelligible function point, during the problems such as function of not understanding this region unit, as long as user's mouse rests on this link, button or certain operating area, surpass the regular hour on certain static page, just there are the information such as real-time ejection operation prompting or function declaration in system, solves in real time user's problem.In addition, described web uses the timely message that the cartoon assistant can also real-time display system/backstage pushes, and makes things convenient for the user to view the information of own care the very first time.
Should be understood that application of the present invention is not limited to above-mentioned giving an example, for those of ordinary skills, can be improved according to the above description or conversion that all these improvement and conversion all should belong to the protection domain of claims of the present invention.
Claims (7)
1. the web based on the xml technology uses the dynamic help system, it is characterized in that, comprising:
The help information demonstration device is used for according to user's operation information, by unified message notifying message box and combination and the cartoon expression based that the current message event is complementary, represents corresponding help information to the user;
Help information provides servicing unit, is used for receiving the user to the operation information of web application system, and the automatic identification systemic-function information relevant with user's current operation with coupling;
Help message layering memory storage, be used for the help message of storage web application system.
2. described web based on the xml technology uses the dynamic help system according to claim 1, it is characterized in that described help information demonstration device comprises:
The message operating unit is used for catching the also operation information unit of process user;
Message represents the unit, is used for showing the help information that current system produces to the user, and by unified message notifying message box, and combination and the cartoon expression based that the current message event is complementary, represent current help information to the user.
3. described web based on the xml technology uses the dynamic help system according to claim 1 and 2, it is characterized in that described help information provides servicing unit to comprise:
The user message receiving element is used for being responsible for receiving the user to the operation information of web application system;
The user behavior analysis unit is used for the operation information current according to the user, automatically the identification systemic-function information relevant with user's current operation with coupling.
4. described web based on the xml technology uses the dynamic help system according to claim 3, it is characterized in that described help message layering memory storage comprises:
The local help information memory cell, be used for according to the distributed intelligence of web application system function map, the function help information of summary is stored in this modular unit, do not need the mode by the access to netwoks loading, directly representing the unit from this locality to message provides simple available helping prompt information;
Remote assistance document information storage unit is used for providing detailed and up-to-date on-line system help information to the user, represents with graphics mode intuitively; Real-time system message provides the unit, according to active user's state, in time provides the message that joins with concrete traffic aided to the user.
5. the web based on the xml technology uses the dynamic help method, it is characterized in that, may further comprise the steps:
After S1, help information demonstration device receive user's operation information, send to help information servicing unit is provided;
S2, help information provide servicing unit according to operation information, automatically the identification systemic-function information relevant with user's current operation with coupling;
S3, help message layering memory storage call the help message of the web application system of storage in it, return to the help information demonstration device, by unified message notifying message box and combination and the cartoon expression based that the current message event is complementary, represent corresponding to the user.
6. the web based on the xml technology according to claim 5 uses the dynamic help method, it is characterized in that, among the described step S3, helps message layering memory storage to comprise:
Local help information memory cell and remote assistance document information storage unit.
7. the web based on the xml technology according to claim 6 uses the dynamic help method, it is characterized in that the message entity of described remote assistance document information cell stores has two kinds:
The first is the establishment particular category that adopts on web services, file structure under this catalogue is organized according to Directory of Features, the file layout of help document is the file of jpg form, its content with the relevant operation instructions figure of Expression and Application function as the online document type;
The second is that serve end program utilizes special-purpose functions of modules, for the online user generates the feature operation reminding data relevant with system applies, uses toward subscription client in real time and pushes instant notification message.
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| CN103970446A (en) * | 2014-05-28 | 2014-08-06 | 浪潮电子信息产业股份有限公司 | Method for helping exhibiting of information on software user interface |
| CN107577778A (en) * | 2017-09-13 | 2018-01-12 | 深圳市中润四方信息技术有限公司 | A kind of approaches to IM and system |
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| CN110874254A (en) * | 2018-09-04 | 2020-03-10 | 东芝泰格有限公司 | System including a computing device, readable medium, and method of generating a help system |
| CN111580911A (en) * | 2020-05-09 | 2020-08-25 | 惠州Tcl移动通信有限公司 | Operation prompting method and device for terminal, storage medium and terminal |
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| CN112181546A (en) * | 2019-07-03 | 2021-01-05 | 施耐德电器工业公司 | Human-computer interface device and human-computer interface assisting method |
| CN111580911A (en) * | 2020-05-09 | 2020-08-25 | 惠州Tcl移动通信有限公司 | Operation prompting method and device for terminal, storage medium and terminal |
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