CN102845128A - 用于提供整合的语音业务管理的技术 - Google Patents
用于提供整合的语音业务管理的技术 Download PDFInfo
- Publication number
- CN102845128A CN102845128A CN2011800202224A CN201180020222A CN102845128A CN 102845128 A CN102845128 A CN 102845128A CN 2011800202224 A CN2011800202224 A CN 2011800202224A CN 201180020222 A CN201180020222 A CN 201180020222A CN 102845128 A CN102845128 A CN 102845128A
- Authority
- CN
- China
- Prior art keywords
- speech business
- speech
- control command
- characteristic
- platforms
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
- 238000000034 method Methods 0.000 title claims abstract description 31
- 238000004891 communication Methods 0.000 claims description 103
- 230000005540 biological transmission Effects 0.000 claims description 22
- 230000009471 action Effects 0.000 claims description 8
- 230000015654 memory Effects 0.000 description 45
- 238000005516 engineering process Methods 0.000 description 36
- 230000001413 cellular effect Effects 0.000 description 17
- 230000008859 change Effects 0.000 description 13
- 230000006870 function Effects 0.000 description 13
- 238000003860 storage Methods 0.000 description 12
- 238000005259 measurement Methods 0.000 description 11
- 238000010586 diagram Methods 0.000 description 8
- 238000004422 calculation algorithm Methods 0.000 description 7
- 238000012545 processing Methods 0.000 description 7
- 230000010354 integration Effects 0.000 description 6
- 230000000007 visual effect Effects 0.000 description 6
- 230000008878 coupling Effects 0.000 description 5
- 238000010168 coupling process Methods 0.000 description 5
- 238000005859 coupling reaction Methods 0.000 description 5
- 238000013461 design Methods 0.000 description 4
- 230000008676 import Effects 0.000 description 4
- 230000006399 behavior Effects 0.000 description 3
- 230000008901 benefit Effects 0.000 description 3
- 230000005611 electricity Effects 0.000 description 3
- 238000001228 spectrum Methods 0.000 description 3
- 210000003813 thumb Anatomy 0.000 description 3
- 238000004590 computer program Methods 0.000 description 2
- 238000012217 deletion Methods 0.000 description 2
- 230000037430 deletion Effects 0.000 description 2
- 238000001514 detection method Methods 0.000 description 2
- 238000004134 energy conservation Methods 0.000 description 2
- 238000012423 maintenance Methods 0.000 description 2
- 229920000642 polymer Polymers 0.000 description 2
- 230000001360 synchronised effect Effects 0.000 description 2
- 238000013518 transcription Methods 0.000 description 2
- 230000035897 transcription Effects 0.000 description 2
- 238000012546 transfer Methods 0.000 description 2
- 241001237259 Campanella <basidiomycete fungus> Species 0.000 description 1
- 235000012364 Peperomia pellucida Nutrition 0.000 description 1
- 240000007711 Peperomia pellucida Species 0.000 description 1
- 230000002776 aggregation Effects 0.000 description 1
- 238000004220 aggregation Methods 0.000 description 1
- 238000013475 authorization Methods 0.000 description 1
- 238000004364 calculation method Methods 0.000 description 1
- 239000003990 capacitor Substances 0.000 description 1
- 230000010267 cellular communication Effects 0.000 description 1
- 238000006243 chemical reaction Methods 0.000 description 1
- 229910017052 cobalt Inorganic materials 0.000 description 1
- 239000010941 cobalt Substances 0.000 description 1
- GUTLYIVDDKVIGB-UHFFFAOYSA-N cobalt atom Chemical compound [Co] GUTLYIVDDKVIGB-UHFFFAOYSA-N 0.000 description 1
- 239000003086 colorant Substances 0.000 description 1
- 238000012937 correction Methods 0.000 description 1
- 238000009826 distribution Methods 0.000 description 1
- 230000009977 dual effect Effects 0.000 description 1
- 230000008030 elimination Effects 0.000 description 1
- 238000003379 elimination reaction Methods 0.000 description 1
- 230000007613 environmental effect Effects 0.000 description 1
- VJYFKVYYMZPMAB-UHFFFAOYSA-N ethoprophos Chemical compound CCCSP(=O)(OCC)SCCC VJYFKVYYMZPMAB-UHFFFAOYSA-N 0.000 description 1
- 238000007689 inspection Methods 0.000 description 1
- 238000002372 labelling Methods 0.000 description 1
- 229910001416 lithium ion Inorganic materials 0.000 description 1
- 230000005291 magnetic effect Effects 0.000 description 1
- 239000003550 marker Substances 0.000 description 1
- 230000007246 mechanism Effects 0.000 description 1
- 239000000203 mixture Substances 0.000 description 1
- 238000010295 mobile communication Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000006855 networking Effects 0.000 description 1
- 230000003287 optical effect Effects 0.000 description 1
- 238000005457 optimization Methods 0.000 description 1
- 235000013446 pixi Nutrition 0.000 description 1
- 230000008569 process Effects 0.000 description 1
- 238000009877 rendering Methods 0.000 description 1
- 230000004044 response Effects 0.000 description 1
- 230000004043 responsiveness Effects 0.000 description 1
- 238000012216 screening Methods 0.000 description 1
- 239000004065 semiconductor Substances 0.000 description 1
- 238000012163 sequencing technique Methods 0.000 description 1
- 229910052710 silicon Inorganic materials 0.000 description 1
- 239000010703 silicon Substances 0.000 description 1
- 238000004088 simulation Methods 0.000 description 1
- 230000003068 static effect Effects 0.000 description 1
- 239000004575 stone Substances 0.000 description 1
- 239000000758 substrate Substances 0.000 description 1
- 230000002123 temporal effect Effects 0.000 description 1
- 239000010409 thin film Substances 0.000 description 1
- 230000009466 transformation Effects 0.000 description 1
- 230000007704 transition Effects 0.000 description 1
Images
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/253—Telephone sets using digital voice transmission
- H04M1/2535—Telephone sets using digital voice transmission adapted for voice communication over an Internet Protocol [IP] network
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/26—Devices for calling a subscriber
- H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
- H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
- H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72403—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
- H04M1/7243—User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality with interactive means for internal management of messages
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/26—Devices for calling a subscriber
- H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
- H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
- H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
- H04M1/27453—Directories allowing storage of additional subscriber data, e.g. metadata
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2250/00—Details of telephonic subscriber devices
- H04M2250/60—Details of telephonic subscriber devices logging of communication history, e.g. outgoing or incoming calls, missed calls, messages or URLs
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2250/00—Details of telephonic subscriber devices
- H04M2250/66—Details of telephonic subscriber devices user interface aspects for indicating selection options for a communication line
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Human Computer Interaction (AREA)
- Computer Networks & Wireless Communication (AREA)
- Business, Economics & Management (AREA)
- General Business, Economics & Management (AREA)
- Mobile Radio Communication Systems (AREA)
- Telephonic Communication Services (AREA)
- Data Exchanges In Wide-Area Networks (AREA)
- Telephone Function (AREA)
Abstract
Description
Claims (38)
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US12/769,318 | 2010-04-28 | ||
US12/769,318 US8437339B2 (en) | 2010-04-28 | 2010-04-28 | Techniques to provide integrated voice service management |
PCT/US2011/034137 WO2011139767A2 (en) | 2010-04-28 | 2011-04-27 | Techniques to provide integrated voice service management |
Publications (2)
Publication Number | Publication Date |
---|---|
CN102845128A true CN102845128A (zh) | 2012-12-26 |
CN102845128B CN102845128B (zh) | 2016-03-23 |
Family
ID=44858186
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
CN201180020222.4A Expired - Fee Related CN102845128B (zh) | 2010-04-28 | 2011-04-27 | 用于提供整合的语音业务管理的技术 |
Country Status (4)
Country | Link |
---|---|
US (1) | US8437339B2 (zh) |
EP (1) | EP2564661A4 (zh) |
CN (1) | CN102845128B (zh) |
WO (1) | WO2011139767A2 (zh) |
Cited By (9)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN104796321A (zh) * | 2015-03-24 | 2015-07-22 | 马永信 | 通过运营商信令监测平台添加微信好友的应用装置和方法 |
CN105009108A (zh) * | 2013-02-13 | 2015-10-28 | 沙丘出版有限公司 | 业务处理工作流*** |
WO2016138645A1 (zh) * | 2015-03-04 | 2016-09-09 | 华为技术有限公司 | 语音业务共享方法、设备及*** |
CN106062710A (zh) * | 2014-02-28 | 2016-10-26 | 微软技术许可有限责任公司 | 执行与个体存在相关联的动作 |
CN108353101A (zh) * | 2015-06-24 | 2018-07-31 | 沃尼克斯有限责任公司 | 用于在多个通信平台上建立通信的***和方法 |
CN108762851A (zh) * | 2018-06-04 | 2018-11-06 | 联想(北京)有限公司 | 电子设备的操作方法和电子设备 |
CN110475217A (zh) * | 2014-01-20 | 2019-11-19 | 三星电子株式会社 | 用于共享数据的电子设备和用于控制该设备的方法 |
CN111147530A (zh) * | 2018-10-16 | 2020-05-12 | 深圳市冠旭电子股份有限公司 | ***架构、多语音平台的切换方法、智能终端及存储介质 |
CN112470216A (zh) * | 2018-06-05 | 2021-03-09 | 声音有限责任公司 | 语音应用平台 |
Families Citing this family (159)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US8837465B2 (en) | 2008-04-02 | 2014-09-16 | Twilio, Inc. | System and method for processing telephony sessions |
EP3484135A1 (en) | 2008-04-02 | 2019-05-15 | Twilio Inc. | System and method for processing telephony sessions |
NO327874B1 (no) * | 2008-09-30 | 2009-10-12 | Rosberg System As | Dataenhet og fremgangsmate for etablering av en nettforbindelse |
WO2010040010A1 (en) | 2008-10-01 | 2010-04-08 | Twilio Inc | Telephony web event system and method |
CA2789942C (en) | 2009-03-02 | 2017-05-23 | Jeffrey Lawson | Method and system for a multitenancy telephone network |
US9525987B2 (en) | 2012-10-02 | 2016-12-20 | Audionow Ip Holdings, Llc | System and method for facilitating audio access to radio stations |
US9210275B2 (en) | 2009-10-07 | 2015-12-08 | Twilio, Inc. | System and method for running a multi-module telephony application |
US8786664B2 (en) | 2010-04-28 | 2014-07-22 | Qualcomm Incorporated | System and method for providing integrated video communication applications on a mobile computing device |
US9338064B2 (en) | 2010-06-23 | 2016-05-10 | Twilio, Inc. | System and method for managing a computing cluster |
US9459926B2 (en) | 2010-06-23 | 2016-10-04 | Twilio, Inc. | System and method for managing a computing cluster |
US20120208495A1 (en) | 2010-06-23 | 2012-08-16 | Twilio, Inc. | System and method for monitoring account usage on a platform |
US9590849B2 (en) | 2010-06-23 | 2017-03-07 | Twilio, Inc. | System and method for managing a computing cluster |
US9459925B2 (en) | 2010-06-23 | 2016-10-04 | Twilio, Inc. | System and method for managing a computing cluster |
US8838707B2 (en) | 2010-06-25 | 2014-09-16 | Twilio, Inc. | System and method for enabling real-time eventing |
KR101536785B1 (ko) * | 2010-10-29 | 2015-07-17 | 네이버 주식회사 | 멀티 로그인을 이용한 통합 커뮤니케이션 시스템 및 방법 그리고 통합 커뮤니케이션 툴의 동작을 제어하는 단말기 및 단말기에서의 커뮤니케이션 방법 |
US8649268B2 (en) | 2011-02-04 | 2014-02-11 | Twilio, Inc. | Method for processing telephony sessions of a network |
US9575777B2 (en) | 2011-03-08 | 2017-02-21 | Sony Corporation | Information processing device for performing contactless communication with an external device using multiple communication standards |
US20140044123A1 (en) | 2011-05-23 | 2014-02-13 | Twilio, Inc. | System and method for real time communicating with a client application |
US9648006B2 (en) | 2011-05-23 | 2017-05-09 | Twilio, Inc. | System and method for communicating with a client application |
WO2012162397A1 (en) | 2011-05-23 | 2012-11-29 | Twilio, Inc. | System and method for connecting a communication to a client |
US20130005309A1 (en) * | 2011-07-01 | 2013-01-03 | Kimani Clark | Method and System for Indicating Telephone Availability |
WO2013044138A1 (en) | 2011-09-21 | 2013-03-28 | Twilio, Inc. | System and method for authorizing and connecting application developers and users |
US10182147B2 (en) | 2011-09-21 | 2019-01-15 | Twilio Inc. | System and method for determining and communicating presence information |
US10869157B2 (en) * | 2011-10-04 | 2020-12-15 | Joseph Schuman | Systems and methods for users to receive and/or reply to information affiliated with communication attempts while remaining substantially disconnected from mobile electronic device(s) and/or networks |
US9384293B2 (en) | 2011-10-28 | 2016-07-05 | Blackberry Limited | Methods and devices for facilitating access to a webpage associated with a contact |
US10349236B2 (en) * | 2011-10-31 | 2019-07-09 | Intersection Design And Technology, Inc. | Web-level engagement and analytics for the physical space |
US20130148539A1 (en) * | 2011-12-01 | 2013-06-13 | Vodafone Ip Licensing Limited | Configuring a network gateway service |
US8868051B2 (en) | 2011-12-02 | 2014-10-21 | Blackberry Limited | Method and user interface for facilitating conference calls |
US8798248B2 (en) * | 2011-12-09 | 2014-08-05 | Avaya Inc. | Intelligent call log and schedule integration |
US20140316781A1 (en) * | 2011-12-18 | 2014-10-23 | Infobank Corp. | Wireless terminal and information processing method of the wireless terminal |
US20150012272A1 (en) * | 2011-12-18 | 2015-01-08 | Infobank Corp. | Wireless terminal and information processing method of the wireless terminal |
US9495227B2 (en) | 2012-02-10 | 2016-11-15 | Twilio, Inc. | System and method for managing concurrent events |
ES2427463B1 (es) * | 2012-04-24 | 2014-11-12 | Vodafone España, S.A.U. | Procedimiento y terminal móvil para el establecimiento de llamadas en una red de comunicación inalámbrica |
US9602586B2 (en) | 2012-05-09 | 2017-03-21 | Twilio, Inc. | System and method for managing media in a distributed communication network |
US20130304928A1 (en) | 2012-05-09 | 2013-11-14 | Twilio, Inc. | System and method for managing latency in a distributed telephony network |
US9240941B2 (en) * | 2012-05-09 | 2016-01-19 | Twilio, Inc. | System and method for managing media in a distributed communication network |
US9247062B2 (en) | 2012-06-19 | 2016-01-26 | Twilio, Inc. | System and method for queuing a communication session |
US9960959B2 (en) * | 2012-06-20 | 2018-05-01 | Michael FLACCO | Methods and systems for transmitting information between electronic devices |
US9219460B2 (en) | 2014-03-17 | 2015-12-22 | Sonos, Inc. | Audio settings based on environment |
US8737962B2 (en) | 2012-07-24 | 2014-05-27 | Twilio, Inc. | Method and system for preventing illicit use of a telephony platform |
US10110367B2 (en) * | 2012-08-21 | 2018-10-23 | Artesyn Embedded Computing, Inc. | High precision timer in CPU cluster |
US8948356B2 (en) | 2012-10-15 | 2015-02-03 | Twilio, Inc. | System and method for routing communications |
US8938053B2 (en) | 2012-10-15 | 2015-01-20 | Twilio, Inc. | System and method for triggering on platform usage |
US9253254B2 (en) | 2013-01-14 | 2016-02-02 | Twilio, Inc. | System and method for offering a multi-partner delegated platform |
US9282124B2 (en) | 2013-03-14 | 2016-03-08 | Twilio, Inc. | System and method for integrating session initiation protocol communication in a telecommunications platform |
US9001666B2 (en) | 2013-03-15 | 2015-04-07 | Twilio, Inc. | System and method for improving routing in a distributed communication platform |
EP2796995B1 (en) * | 2013-04-24 | 2017-10-04 | Vodafone GmbH | Method for managing applications on a mobile computing device and mobile computing device |
US9240966B2 (en) | 2013-06-19 | 2016-01-19 | Twilio, Inc. | System and method for transmitting and receiving media messages |
US9225840B2 (en) | 2013-06-19 | 2015-12-29 | Twilio, Inc. | System and method for providing a communication endpoint information service |
US9338280B2 (en) | 2013-06-19 | 2016-05-10 | Twilio, Inc. | System and method for managing telephony endpoint inventory |
US9483328B2 (en) | 2013-07-19 | 2016-11-01 | Twilio, Inc. | System and method for delivering application content |
US9137127B2 (en) | 2013-09-17 | 2015-09-15 | Twilio, Inc. | System and method for providing communication platform metadata |
US9338018B2 (en) | 2013-09-17 | 2016-05-10 | Twilio, Inc. | System and method for pricing communication of a telecommunication platform |
US9274858B2 (en) | 2013-09-17 | 2016-03-01 | Twilio, Inc. | System and method for tagging and tracking events of an application platform |
CN103593125A (zh) * | 2013-11-04 | 2014-02-19 | 惠州Tcl移动通信有限公司 | 通过语音编辑联系信息的方法及*** |
US9553799B2 (en) | 2013-11-12 | 2017-01-24 | Twilio, Inc. | System and method for client communication in a distributed telephony network |
US9325624B2 (en) | 2013-11-12 | 2016-04-26 | Twilio, Inc. | System and method for enabling dynamic multi-modal communication |
US9859972B2 (en) * | 2014-02-17 | 2018-01-02 | Ubiqomm Llc | Broadband access to mobile platforms using drone/UAV background |
US9344573B2 (en) | 2014-03-14 | 2016-05-17 | Twilio, Inc. | System and method for a work distribution service |
US9226217B2 (en) | 2014-04-17 | 2015-12-29 | Twilio, Inc. | System and method for enabling multi-modal communication |
US9246694B1 (en) | 2014-07-07 | 2016-01-26 | Twilio, Inc. | System and method for managing conferencing in a distributed communication network |
US9516101B2 (en) | 2014-07-07 | 2016-12-06 | Twilio, Inc. | System and method for collecting feedback in a multi-tenant communication platform |
US9774687B2 (en) | 2014-07-07 | 2017-09-26 | Twilio, Inc. | System and method for managing media and signaling in a communication platform |
US9251371B2 (en) | 2014-07-07 | 2016-02-02 | Twilio, Inc. | Method and system for applying data retention policies in a computing platform |
US9883043B2 (en) * | 2014-08-20 | 2018-01-30 | Pecan Technologies Inc | Management of online interactions |
US9704477B2 (en) * | 2014-09-05 | 2017-07-11 | General Motors Llc | Text-to-speech processing based on network quality |
EP3210350B1 (en) | 2014-10-21 | 2020-05-20 | Twilio, Inc. | Method for providing a miro-services communication platform |
US9477975B2 (en) | 2015-02-03 | 2016-10-25 | Twilio, Inc. | System and method for a media intelligence platform |
US10419891B2 (en) | 2015-05-14 | 2019-09-17 | Twilio, Inc. | System and method for communicating through multiple endpoints |
US9948703B2 (en) | 2015-05-14 | 2018-04-17 | Twilio, Inc. | System and method for signaling through data storage |
US20170034357A1 (en) * | 2015-07-30 | 2017-02-02 | PassportPhone LLC | Systems and Methods for Making Low-Cost International Phone Calls |
WO2017120638A1 (en) * | 2016-01-11 | 2017-07-20 | Wright Phone Pty Ltd | Phone application |
US10659349B2 (en) | 2016-02-04 | 2020-05-19 | Twilio Inc. | Systems and methods for providing secure network exchanged for a multitenant virtual private cloud |
US9811314B2 (en) | 2016-02-22 | 2017-11-07 | Sonos, Inc. | Metadata exchange involving a networked playback system and a networked microphone system |
US10264030B2 (en) | 2016-02-22 | 2019-04-16 | Sonos, Inc. | Networked microphone device control |
US9965247B2 (en) | 2016-02-22 | 2018-05-08 | Sonos, Inc. | Voice controlled media playback system based on user profile |
US10095470B2 (en) | 2016-02-22 | 2018-10-09 | Sonos, Inc. | Audio response playback |
US9947316B2 (en) | 2016-02-22 | 2018-04-17 | Sonos, Inc. | Voice control of a media playback system |
US10142754B2 (en) | 2016-02-22 | 2018-11-27 | Sonos, Inc. | Sensor on moving component of transducer |
US9820039B2 (en) | 2016-02-22 | 2017-11-14 | Sonos, Inc. | Default playback devices |
US10063713B2 (en) | 2016-05-23 | 2018-08-28 | Twilio Inc. | System and method for programmatic device connectivity |
US10686902B2 (en) | 2016-05-23 | 2020-06-16 | Twilio Inc. | System and method for a multi-channel notification service |
US9978390B2 (en) | 2016-06-09 | 2018-05-22 | Sonos, Inc. | Dynamic player selection for audio signal processing |
US11768583B2 (en) * | 2016-06-12 | 2023-09-26 | Apple Inc. | Integration of third party application as quick actions |
US10134399B2 (en) | 2016-07-15 | 2018-11-20 | Sonos, Inc. | Contextualization of voice inputs |
US10152969B2 (en) | 2016-07-15 | 2018-12-11 | Sonos, Inc. | Voice detection by multiple devices |
US10372406B2 (en) * | 2016-07-22 | 2019-08-06 | Sonos, Inc. | Calibration interface |
US10115400B2 (en) * | 2016-08-05 | 2018-10-30 | Sonos, Inc. | Multiple voice services |
US9794720B1 (en) | 2016-09-22 | 2017-10-17 | Sonos, Inc. | Acoustic position measurement |
US9942678B1 (en) | 2016-09-27 | 2018-04-10 | Sonos, Inc. | Audio playback settings for voice interaction |
US9743204B1 (en) | 2016-09-30 | 2017-08-22 | Sonos, Inc. | Multi-orientation playback device microphones |
US20180103146A1 (en) * | 2016-10-07 | 2018-04-12 | Microsoft Technology Licensing, Llc | Intelligent abstracted call routing |
US10181323B2 (en) | 2016-10-19 | 2019-01-15 | Sonos, Inc. | Arbitration-based voice recognition |
US11183181B2 (en) | 2017-03-27 | 2021-11-23 | Sonos, Inc. | Systems and methods of multiple voice services |
US10475449B2 (en) | 2017-08-07 | 2019-11-12 | Sonos, Inc. | Wake-word detection suppression |
US10048930B1 (en) | 2017-09-08 | 2018-08-14 | Sonos, Inc. | Dynamic computation of system response volume |
US20200106735A1 (en) * | 2018-09-27 | 2020-04-02 | Salvatore Guerrieri | Systems and Methods for Communications & Commerce Between System Users and Non-System Users |
US10446165B2 (en) | 2017-09-27 | 2019-10-15 | Sonos, Inc. | Robust short-time fourier transform acoustic echo cancellation during audio playback |
US10482868B2 (en) | 2017-09-28 | 2019-11-19 | Sonos, Inc. | Multi-channel acoustic echo cancellation |
US10051366B1 (en) | 2017-09-28 | 2018-08-14 | Sonos, Inc. | Three-dimensional beam forming with a microphone array |
US10621981B2 (en) | 2017-09-28 | 2020-04-14 | Sonos, Inc. | Tone interference cancellation |
US10466962B2 (en) | 2017-09-29 | 2019-11-05 | Sonos, Inc. | Media playback system with voice assistance |
US10880650B2 (en) | 2017-12-10 | 2020-12-29 | Sonos, Inc. | Network microphone devices with automatic do not disturb actuation capabilities |
US10818290B2 (en) | 2017-12-11 | 2020-10-27 | Sonos, Inc. | Home graph |
US11343614B2 (en) | 2018-01-31 | 2022-05-24 | Sonos, Inc. | Device designation of playback and network microphone device arrangements |
US11175880B2 (en) | 2018-05-10 | 2021-11-16 | Sonos, Inc. | Systems and methods for voice-assisted media content selection |
US10649727B1 (en) * | 2018-05-14 | 2020-05-12 | Amazon Technologies, Inc. | Wake word detection configuration |
US10847178B2 (en) | 2018-05-18 | 2020-11-24 | Sonos, Inc. | Linear filtering for noise-suppressed speech detection |
US10959029B2 (en) | 2018-05-25 | 2021-03-23 | Sonos, Inc. | Determining and adapting to changes in microphone performance of playback devices |
US10636425B2 (en) | 2018-06-05 | 2020-04-28 | Voicify, LLC | Voice application platform |
US10803865B2 (en) | 2018-06-05 | 2020-10-13 | Voicify, LLC | Voice application platform |
US10235999B1 (en) | 2018-06-05 | 2019-03-19 | Voicify, LLC | Voice application platform |
US10681460B2 (en) | 2018-06-28 | 2020-06-09 | Sonos, Inc. | Systems and methods for associating playback devices with voice assistant services |
US11190465B2 (en) * | 2018-08-06 | 2021-11-30 | Oracle International Corporation | Displaying data sets responsive to natural language messages received by chatbots |
US11076035B2 (en) | 2018-08-28 | 2021-07-27 | Sonos, Inc. | Do not disturb feature for audio notifications |
US10461710B1 (en) | 2018-08-28 | 2019-10-29 | Sonos, Inc. | Media playback system with maximum volume setting |
US10878811B2 (en) | 2018-09-14 | 2020-12-29 | Sonos, Inc. | Networked devices, systems, and methods for intelligently deactivating wake-word engines |
US10587430B1 (en) | 2018-09-14 | 2020-03-10 | Sonos, Inc. | Networked devices, systems, and methods for associating playback devices based on sound codes |
US11024331B2 (en) | 2018-09-21 | 2021-06-01 | Sonos, Inc. | Voice detection optimization using sound metadata |
US10811015B2 (en) | 2018-09-25 | 2020-10-20 | Sonos, Inc. | Voice detection optimization based on selected voice assistant service |
US11100923B2 (en) | 2018-09-28 | 2021-08-24 | Sonos, Inc. | Systems and methods for selective wake word detection using neural network models |
US10692518B2 (en) | 2018-09-29 | 2020-06-23 | Sonos, Inc. | Linear filtering for noise-suppressed speech detection via multiple network microphone devices |
US11899519B2 (en) | 2018-10-23 | 2024-02-13 | Sonos, Inc. | Multiple stage network microphone device with reduced power consumption and processing load |
EP3654249A1 (en) | 2018-11-15 | 2020-05-20 | Snips | Dilated convolutions and gating for efficient keyword spotting |
US10834543B2 (en) * | 2018-11-26 | 2020-11-10 | International Business Machines Corporation | Creating a social group with mobile phone vibration |
US11183183B2 (en) | 2018-12-07 | 2021-11-23 | Sonos, Inc. | Systems and methods of operating media playback systems having multiple voice assistant services |
US11132989B2 (en) | 2018-12-13 | 2021-09-28 | Sonos, Inc. | Networked microphone devices, systems, and methods of localized arbitration |
US10602268B1 (en) | 2018-12-20 | 2020-03-24 | Sonos, Inc. | Optimization of network microphone devices using noise classification |
US10867604B2 (en) | 2019-02-08 | 2020-12-15 | Sonos, Inc. | Devices, systems, and methods for distributed voice processing |
US11315556B2 (en) | 2019-02-08 | 2022-04-26 | Sonos, Inc. | Devices, systems, and methods for distributed voice processing by transmitting sound data associated with a wake word to an appropriate device for identification |
US11120794B2 (en) | 2019-05-03 | 2021-09-14 | Sonos, Inc. | Voice assistant persistence across multiple network microphone devices |
US10586540B1 (en) | 2019-06-12 | 2020-03-10 | Sonos, Inc. | Network microphone device with command keyword conditioning |
US11361756B2 (en) | 2019-06-12 | 2022-06-14 | Sonos, Inc. | Conditional wake word eventing based on environment |
US11200894B2 (en) | 2019-06-12 | 2021-12-14 | Sonos, Inc. | Network microphone device with command keyword eventing |
US20210004832A1 (en) | 2019-07-05 | 2021-01-07 | Talkdesk, Inc. | System and method for escalation using agent assist within a cloud-based contact center |
US11138969B2 (en) | 2019-07-31 | 2021-10-05 | Sonos, Inc. | Locally distributed keyword detection |
US10871943B1 (en) | 2019-07-31 | 2020-12-22 | Sonos, Inc. | Noise classification for event detection |
US11138975B2 (en) | 2019-07-31 | 2021-10-05 | Sonos, Inc. | Locally distributed keyword detection |
US11328205B2 (en) | 2019-08-23 | 2022-05-10 | Talkdesk, Inc. | Generating featureless service provider matches |
US20210117882A1 (en) | 2019-10-16 | 2021-04-22 | Talkdesk, Inc | Systems and methods for workforce management system deployment |
US11189286B2 (en) | 2019-10-22 | 2021-11-30 | Sonos, Inc. | VAS toggle based on device orientation |
US20210136220A1 (en) | 2019-10-31 | 2021-05-06 | Talkdesk, Inc. | Monitoring and listening tools across omni-channel inputs in a graphically interactive voice response system |
US11200900B2 (en) | 2019-12-20 | 2021-12-14 | Sonos, Inc. | Offline voice control |
CN111190715B (zh) * | 2019-12-31 | 2023-05-12 | 杭州涂鸦信息技术有限公司 | 产品服务的分发调度方法和***、可读存储介质及计算机 |
US11562740B2 (en) | 2020-01-07 | 2023-01-24 | Sonos, Inc. | Voice verification for media playback |
US11736615B2 (en) | 2020-01-16 | 2023-08-22 | Talkdesk, Inc. | Method, apparatus, and computer-readable medium for managing concurrent communications in a networked call center |
US11556307B2 (en) | 2020-01-31 | 2023-01-17 | Sonos, Inc. | Local voice data processing |
US11308958B2 (en) | 2020-02-07 | 2022-04-19 | Sonos, Inc. | Localized wakeword verification |
US11727919B2 (en) | 2020-05-20 | 2023-08-15 | Sonos, Inc. | Memory allocation for keyword spotting engines |
US11482224B2 (en) | 2020-05-20 | 2022-10-25 | Sonos, Inc. | Command keywords with input detection windowing |
US11308962B2 (en) | 2020-05-20 | 2022-04-19 | Sonos, Inc. | Input detection windowing |
US11698771B2 (en) | 2020-08-25 | 2023-07-11 | Sonos, Inc. | Vocal guidance engines for playback devices |
US11984123B2 (en) | 2020-11-12 | 2024-05-14 | Sonos, Inc. | Network device interaction by range |
US11551700B2 (en) | 2021-01-25 | 2023-01-10 | Sonos, Inc. | Systems and methods for power-efficient keyword detection |
US11677875B2 (en) | 2021-07-02 | 2023-06-13 | Talkdesk Inc. | Method and apparatus for automated quality management of communication records |
US11856140B2 (en) | 2022-03-07 | 2023-12-26 | Talkdesk, Inc. | Predictive communications system |
US11736616B1 (en) | 2022-05-27 | 2023-08-22 | Talkdesk, Inc. | Method and apparatus for automatically taking action based on the content of call center communications |
US11971908B2 (en) | 2022-06-17 | 2024-04-30 | Talkdesk, Inc. | Method and apparatus for detecting anomalies in communication data |
US11943391B1 (en) | 2022-12-13 | 2024-03-26 | Talkdesk, Inc. | Method and apparatus for routing communications within a contact center |
Citations (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20030039242A1 (en) * | 2001-07-06 | 2003-02-27 | General Instrument Corporation | Methods, apparatus,and systems for accessing mobile and voice over IP telephone networks with a mobile handset |
US20040120473A1 (en) * | 2002-12-19 | 2004-06-24 | International Business Machines Corporation | Using a telephony application server for call control with a voice server |
US20050111439A1 (en) * | 2000-09-11 | 2005-05-26 | Yahoo! Inc. | Voice integrated VOIP system |
CN1708156A (zh) * | 2004-06-10 | 2005-12-14 | 乐金电子(中国)研究开发中心有限公司 | 一种支持双频voip的移动通信终端及其voip选择方法 |
Family Cites Families (9)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US7280821B2 (en) * | 1998-10-27 | 2007-10-09 | At&T Bls Intellectual Property, Inc. | Outgoing call handling system and method |
FR2835999B1 (fr) * | 2002-02-13 | 2004-04-02 | France Telecom | Edition et consultation de services vocaux telephoniques interactifs |
KR100738554B1 (ko) | 2006-01-26 | 2007-07-11 | 삼성전자주식회사 | 듀얼모드 단말에서의 호 처리 장치 및 방법 |
US20080059627A1 (en) * | 2006-08-29 | 2008-03-06 | Hamalainen Jari P | Unified contact database |
US8363794B2 (en) * | 2006-08-29 | 2013-01-29 | Nokia Corporation | Voice mail extension |
US20090296691A1 (en) * | 2007-01-08 | 2009-12-03 | Thomson Licensing | Method for making telephone apparatus operative with multiple networks |
GB0720110D0 (en) * | 2007-10-12 | 2007-11-28 | Hutchison Whampoa Three G Ip | Mobile communication device with integral voice over internet protocol capability |
US8131267B2 (en) * | 2008-05-19 | 2012-03-06 | Tbm, Llc | Interactive voice access and retrieval of information |
GB2503809B (en) * | 2008-12-04 | 2014-07-23 | Metaswitch Networks Ltd | Telephone call processing |
-
2010
- 2010-04-28 US US12/769,318 patent/US8437339B2/en not_active Expired - Fee Related
-
2011
- 2011-04-27 EP EP11777957.9A patent/EP2564661A4/en not_active Withdrawn
- 2011-04-27 CN CN201180020222.4A patent/CN102845128B/zh not_active Expired - Fee Related
- 2011-04-27 WO PCT/US2011/034137 patent/WO2011139767A2/en active Application Filing
Patent Citations (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20050111439A1 (en) * | 2000-09-11 | 2005-05-26 | Yahoo! Inc. | Voice integrated VOIP system |
US20030039242A1 (en) * | 2001-07-06 | 2003-02-27 | General Instrument Corporation | Methods, apparatus,and systems for accessing mobile and voice over IP telephone networks with a mobile handset |
US20040120473A1 (en) * | 2002-12-19 | 2004-06-24 | International Business Machines Corporation | Using a telephony application server for call control with a voice server |
CN1708156A (zh) * | 2004-06-10 | 2005-12-14 | 乐金电子(中国)研究开发中心有限公司 | 一种支持双频voip的移动通信终端及其voip选择方法 |
Cited By (15)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN105009108A (zh) * | 2013-02-13 | 2015-10-28 | 沙丘出版有限公司 | 业务处理工作流*** |
US11638127B2 (en) | 2014-01-20 | 2023-04-25 | Samsung Electronics Co., Ltd. | Electronic device for sharing data and method for controlling the same |
US11871307B2 (en) | 2014-01-20 | 2024-01-09 | Samsung Electronics Co., Ltd. | Electronic device for sharing data and method for controlling the same |
CN110475217A (zh) * | 2014-01-20 | 2019-11-19 | 三星电子株式会社 | 用于共享数据的电子设备和用于控制该设备的方法 |
CN110475217B (zh) * | 2014-01-20 | 2023-09-12 | 三星电子株式会社 | 用于共享数据的电子设备和用于控制该设备的方法 |
CN106062710A (zh) * | 2014-02-28 | 2016-10-26 | 微软技术许可有限责任公司 | 执行与个体存在相关联的动作 |
WO2016138645A1 (zh) * | 2015-03-04 | 2016-09-09 | 华为技术有限公司 | 语音业务共享方法、设备及*** |
CN107005554A (zh) * | 2015-03-04 | 2017-08-01 | 华为技术有限公司 | 语音业务共享方法、设备及*** |
CN104796321B (zh) * | 2015-03-24 | 2018-05-29 | 马永信 | 通过运营商信令监测平台添加微信好友的应用装置和方法 |
CN104796321A (zh) * | 2015-03-24 | 2015-07-22 | 马永信 | 通过运营商信令监测平台添加微信好友的应用装置和方法 |
CN108353101A (zh) * | 2015-06-24 | 2018-07-31 | 沃尼克斯有限责任公司 | 用于在多个通信平台上建立通信的***和方法 |
CN108353101B (zh) * | 2015-06-24 | 2021-03-09 | 沃尼克斯有限责任公司 | 用于在多个通信平台上建立通信的***和方法 |
CN108762851A (zh) * | 2018-06-04 | 2018-11-06 | 联想(北京)有限公司 | 电子设备的操作方法和电子设备 |
CN112470216A (zh) * | 2018-06-05 | 2021-03-09 | 声音有限责任公司 | 语音应用平台 |
CN111147530A (zh) * | 2018-10-16 | 2020-05-12 | 深圳市冠旭电子股份有限公司 | ***架构、多语音平台的切换方法、智能终端及存储介质 |
Also Published As
Publication number | Publication date |
---|---|
CN102845128B (zh) | 2016-03-23 |
US20110267985A1 (en) | 2011-11-03 |
WO2011139767A3 (en) | 2012-01-19 |
WO2011139767A2 (en) | 2011-11-10 |
US8437339B2 (en) | 2013-05-07 |
EP2564661A2 (en) | 2013-03-06 |
EP2564661A4 (en) | 2016-11-23 |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
CN102845128B (zh) | 用于提供整合的语音业务管理的技术 | |
US9544409B2 (en) | Automated caller identifier from contact lists of a user's contacts | |
US10080111B2 (en) | Techniques for communication using audio stickers | |
US7395313B2 (en) | Method and system for controlling multiple remote mailboxes simultaneously connected to a plurality of PDP connections of a GPRS system | |
EP2143287B1 (en) | Short message service enhancement techniques for added communication options | |
US8027293B2 (en) | Communication channel selection and use | |
US20100040217A1 (en) | System and method for identifying an active participant in a multiple user communication session | |
US20090181702A1 (en) | Multi-mode communication | |
CN101433034A (zh) | 联系人列表 | |
US11330065B2 (en) | Application connection for devices in a network | |
US20110055393A1 (en) | Network system, communication terminal, communication method, and communication program | |
TW200948100A (en) | User directed background transfer and data storage | |
EP2114052A1 (en) | Differentiated message delivery notification | |
US20050128974A1 (en) | Communication terminal and program | |
US20150195228A1 (en) | Method and device for transmitting an electronic card | |
US9363650B2 (en) | Communication time reminders based on text messages | |
US20130036182A1 (en) | Method for disambiguating email recipient fields in an electronic device | |
US8954036B2 (en) | Data arrival control server and method for notifying a communication terminal of a plurality of communication terminals of data arrival at a certain communication terminal of the plurality of communication terminals | |
CN104052783B (zh) | 用于网络中的装置的应用程序连接 | |
JP2005332285A (ja) | 通信システム、電子機器および方法、情報処理装置および方法、記録媒体、並びにプログラム | |
US7330715B1 (en) | System, method, and computer program product for transferring contact information using a cellular phone | |
KR100644897B1 (ko) | 이동 통신 단말기에서 근거리 통신을 이용하여 데이터를송수신하는 방법 | |
Gao et al. | Research on mobile collaborative working environments for digital media technology education | |
JP2004104617A (ja) | データ送信サーバ、データ送信サーバの制御方法、記憶媒体およびプログラム | |
JP2005332284A (ja) | 通信システム、電子機器、情報処理方法、情報処理装置、記録媒体、およびプログラム |
Legal Events
Date | Code | Title | Description |
---|---|---|---|
C06 | Publication | ||
PB01 | Publication | ||
C10 | Entry into substantive examination | ||
SE01 | Entry into force of request for substantive examination | ||
ASS | Succession or assignment of patent right |
Owner name: PAM SA Free format text: FORMER OWNER: HEWLETT PACKARD DEVELOPMENT CO., LLP Effective date: 20131231 Owner name: HEWLETT PACKARD DEVELOPMENT CO., LLP Free format text: FORMER OWNER: PAM SA Effective date: 20140102 |
|
C41 | Transfer of patent application or patent right or utility model | ||
TA01 | Transfer of patent application right |
Effective date of registration: 20140102 Address after: Texas, USA Applicant after: HEWLETT-PACKARD DEVELOPMENT Co.,L.P. Address before: California, USA Applicant before: PALM, Inc. Effective date of registration: 20131231 Address after: California, USA Applicant after: PALM, Inc. Address before: Texas, USA Applicant before: HEWLETT-PACKARD DEVELOPMENT Co.,L.P. |
|
ASS | Succession or assignment of patent right |
Owner name: QUALCOMM INC. Free format text: FORMER OWNER: HEWLETT PACKARD DEVELOPMENT CO., LLP Effective date: 20140304 |
|
TA01 | Transfer of patent application right |
Effective date of registration: 20140304 Address after: California, USA Applicant after: QUALCOMM Inc. Address before: Texas, USA Applicant before: HEWLETT-PACKARD DEVELOPMENT Co.,L.P. |
|
TA01 | Transfer of patent application right | ||
C14 | Grant of patent or utility model | ||
GR01 | Patent grant | ||
CF01 | Termination of patent right due to non-payment of annual fee |
Granted publication date: 20160323 Termination date: 20180427 |
|
CF01 | Termination of patent right due to non-payment of annual fee |