CN102684898A - Service quality management method and service quality management system based on home gateway - Google Patents

Service quality management method and service quality management system based on home gateway Download PDF

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Publication number
CN102684898A
CN102684898A CN2011100603005A CN201110060300A CN102684898A CN 102684898 A CN102684898 A CN 102684898A CN 2011100603005 A CN2011100603005 A CN 2011100603005A CN 201110060300 A CN201110060300 A CN 201110060300A CN 102684898 A CN102684898 A CN 102684898A
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service
quality
service quality
management
home gateway
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CN2011100603005A
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张宇眉
温锋
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China United Network Communications Group Co Ltd
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China United Network Communications Group Co Ltd
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Abstract

The invention provides a service quality management method and a service quality management system based on a home gateway, wherein the service quality management method based on the home gateway comprises the steps that a home web portal receives a priority strategy requested by a user for a designated business, and further sends request message comprising the requested priority strategy to a service quality management platform; after receiving the request message comprising the requested priority strategy, the service quality management platform generates a service quality strategy corresponding to the priority strategy, and further delivers the service quality strategy to a remote management system; and the remote management system configures the service quality of the designated business for the home gateway according to the service quality strategy. The embodiment of the invention also provides a corresponding service quality management system. The method and the system can realize the flexible configuration on QoS (Quality of Service) of a user according to the demands of the user.

Description

Method of quality of service management and service quality administrative system based on home gateway
Technical field
The embodiment of the invention relates to communication technical field, relates in particular to a kind of method of quality of service management and service quality administrative system based on home gateway.
Background technology
For the service quality that ensures that variation is professional, operator carries out service quality usually on present IP bearer network (Quality of service hereinafter to be referred as QoS) management, classifies to business, so that the differentiated service of different quality to be provided.Differentiation comprises the differentiation of application layer and network layer.Utilize IP network transmission transparent and with the characteristics of independent of service, application system can be that same business provides different QoS according to different clients' demand.Through the QoS control technology, in network layer the transport service of different delayed time, packet loss, jitter performance can be provided, it is professional also to control illegal operation simultaneously.
In the prior art, simple relatively to the management of QoS, normally operator can be divided into several grades for the QoS that the user provides; And sign SLA (Service Level Agreement by operator and user; Be called for short SLA), guarantee for the user provides the QoS of different brackets according to different SLA grades, and collect different expenses to the user; And in case signatory, this user uses the QoS of Network just can fix.Along with increasing of personal user; Demand to QoS is diversified trend; Same user is different to the demand meeting of QoS in different time sections; Also have different QoS demands to different business, the mode through traditional and operator sign SLA can not satisfy the demand of user to the diversified service quality.
Summary of the invention
The embodiment of the invention provides a kind of method of quality of service management and service quality administrative system based on home gateway, realizes using professional QoS to carry out flexible configuration according to user's demand to the user.
The invention provides a kind of method of quality of service management, comprising based on home gateway:
It is the priority policy of specified services request that family portal receives the user, and sends the request message that comprises the described request priority policy to the Service Quality Management platform;
The Service Quality Management platform generates the quality of service policy corresponding with said priority policy, and is handed down to long-distance management system after receiving the request message of the said priority policy that comprises request;
Said long-distance management system is the service quality that home gateway disposes said specified services according to said quality of service policy.
The present invention also provides a kind of service quality administrative system, comprises family portal, Service Quality Management platform, long-distance management system and home gateway;
Said family portal is used to receive the priority policy of user for the specified services request, and sends the request message that comprises the described request priority policy to the Service Quality Management platform; Said Service Quality Management platform is used for behind the request message that receives the said priority policy that comprises request, generating the quality of service policy corresponding with said priority policy, and being handed down to long-distance management system; It is the service quality that home gateway disposes said specified services that said long-distance management system is used for according to said quality of service policy.
Method of quality of service management and service quality administrative system based on home gateway provided by the invention; Through the user is the needed priority policy of specified services request on family portal; After the QoS management system receives the request of family portal, distribute qos policy, issue distribution instruction and give long-distance management system for this specified services; Long-distance management system is according to the QoS of distribution instruction configuring home gateway; So just can use professional QoS to carry out flexible configuration to the user, satisfy the individual demand of different user according to user's request.
Description of drawings
In order to be illustrated more clearly in the embodiment of the invention or technical scheme of the prior art; To do one to the accompanying drawing of required use in embodiment or the description of the Prior Art below introduces simply; Obviously, the accompanying drawing in describing below is some embodiments of the present invention, for those of ordinary skills; Under the prerequisite of not paying creative work property, can also obtain other accompanying drawing according to these accompanying drawings.
Fig. 1 is a system architecture diagram of the present invention;
Fig. 2 is the schematic flow sheet one that the present invention is based on the method for quality of service management embodiment of home gateway;
Fig. 3 is the schematic flow sheet two that the present invention is based on the method for quality of service management embodiment of home gateway.
Embodiment
For the purpose, technical scheme and the advantage that make the embodiment of the invention clearer; To combine the accompanying drawing in the embodiment of the invention below; Technical scheme in the embodiment of the invention is carried out clear, intactly description; Obviously, described embodiment is the present invention's part embodiment, rather than whole embodiment.Based on the embodiment among the present invention, those of ordinary skills are not making the every other embodiment that is obtained under the creative work prerequisite, all belong to the scope of the present invention's protection.
Present most of voice-and-data business occurs in indoor environment mostly, and a large amount of medium business of user occurs under the home environment, and therefore having occurred is the family multi-media business of control centre with the home gateway.Home gateway is the intelligent access device towards the domestic consumer that is accompanied by the notion birth of home network; Can realize networking between a plurality of smart machines, share the broadband IP network connection; While is as the comprehensive access point of various communication services and information service; For the domestic consumer provides management, control and coordinates home network device and professional ability, be the core of home network.
Digital home's business mainly is the inside and outside information interchange demand towards the kinsfolk, is the carrying form with the home network, is core with the home gateway, relies on unified business platform, and digital home's construction is become interactive comprehensive information service platform.Home gateway is the nucleus equipment of home network, and its functional localization comprises access center, control centre, media center, security centre etc.In order to provide share I nternet between a plurality of household equipments to connect and equipment between interconnected, simultaneously for the user provides the Triple-play of data, voice, video professional, and the unified home network management strategy is provided for the user.
Along with the professional continuous development of domestic Triple-Play, family gateway equipment has become the main carrier of broad band value-added service being introduced family, comes the development trend of managing family inner each item value-added service having become global telecommunications operator through home gateway.
Operator can be through adopting the remote user terminals equipment management system to reduce operation and safeguarding the cost that IP-based voice, video, data etc. are professional.Under the Triple-Play of keen competition service environment, the foundation of family network management system is played very crucial effect to the home network development of IP-based value-added service.
Can realize service deployment and guarantee through long-distance management system, and integrated through perfect northbound interface and existing business management platform, comprehensive management and support to the home network related service are provided.
Along with increasing of personal user, also can increase the demand of QoS.Be thought of as the personal user and realize that QoS supports more flexibly; For example according to actual needs; The service of QoS user self-help progressively is provided; Self-Service parameters such as the different access bandwidth of different business, the grade of service, tariff package under the network of the customized burial ground for the remains of unidentified persons of user front yard, and can inquire about each professional access bandwidth, the grade of service, service rate etc., this all is the demand that effectively realizes differentiated service.As shown in Figure 1, be a system configuration sketch map that relates among the present invention, introduce the function of various piece below in detail.
System as shown in Figure 1 is terminal and the professional management system of family comprehensive, and the home gateway terminal management process comprises: service fulfillment, software upgrading, state and performance monitoring, failure diagnosis etc.Simultaneously, home gateway can to ensure the bandwidth of management channels, improve the reliability and the fail safe of management to the permanent virtual connection of terminal management distributing independent (Permanent Virtual Connect is called for short PVC).
Operator can realize service deployment and guarantee through long-distance management system, and integrated through perfect northbound interface and existing business management platform, and comprehensive management and support to the home network related service are provided.Concrete mutual through northbound interface and QoS management platform, family portal, business network, realization is to the unified management of home gateway, home terminal, home business.
Home network device comprises the access device home gateway of home network and all application terminal equipment of hanging down, for example computer, STB etc.
The QoS management platform provides various users and professional QoS management, user management, resource management and QoS charge information etc.Can utilize the Service Quality Management Platform Implementation of having disposed enforcement in the network.
Business network can be the network facilities and the business platform that operators such as broadband services network, 3G business network provide.
OSS and business support system (being called for short BSS/OSS) have merged the comprehensive management platform of Traditional IP data service and mobile value-added service, also can be described as service operation and management platform.Business support system (Business support system is called for short BSS) is responsible for charging, clearing, account, customer service, business etc.; OSS (Operation support system is called for short OSS) is responsible for webmaster, network optimization etc.
Family portal is the portal website of home network, realizes self-service order and the management of user to value-added telecom services.
In system configuration shown in Figure 1; The north orientation of the long-distance management system of home network and BSS/OSS system, QoS management platform and business network butt joint, south orientation realize home gateway is hung the telemanagement of application terminal and long-range open-minded to the home network miscellaneous service down.
System as shown in Figure 1 can support basic functions such as TR069 NMP, terminal management.Home gateway can be supported the TR069 agreement, possesses functions such as basic network service.Simultaneously, home gateway can be discerned various application terminals through the TR111 agreement, and the management channels at long-distance management system management application terminal is provided.The TR111 agreement can be supported in the application terminal, and realization network address translation (NetworkAddress Translation is called for short NAT) is passed through.
Family portal docks with long-distance management system, realizes that the user opens the professional configuration with QoS to family network service self-service.Family portal is through docking with the QoS management platform; Can the QoS of survice information of the current use of user be pushed to user interface with the grade of service that has authority to use, the user can realize automatic request and the configuration that the QoS of family is professional through QoS service order interface.
Therefore; Whole management system be one based on TR069 terminal management protocol family, open, management system framework that can manage all kinds terminal, that can carry multiple business, finally become the self-service platform of home network full-service zero configuration open platform, the full terminal management platform of home network, home business key message acquisition platform and family's value-added service.
The QoS management platform has realized the service of QoS user self-help; Self-Service parameters such as the different access bandwidth of different business, the grade of service, tariff package under the network of the customized burial ground for the remains of unidentified persons of user front yard, and can inquire about each professional access bandwidth, the grade of service, service rate.
As shown in Figure 2, Fig. 2 is the schematic flow sheet one that the present invention is based on the method for quality of service management embodiment of home gateway, comprising:
It is the priority policy of specified services request that step 101, family portal receive the user; And send the request message comprise the described request priority policy to the QoS management platform; Priority policy can comprise relevant qos parameter, comprises in user's the grade of service, required amount of bandwidth, the professional grade of service, duration and the tariff package one or multinomial.
After step 102, QoS management platform receive the request message of the said priority policy that comprises request; Generate the qos policy corresponding with said priority policy; Specifically comprise: the physical location of QoS management platform application related resource, inquiring user also carries out resource reservation; Simultaneously through public open policy service (Common Open Policy Service, hereinafter to be referred as: COPS) protocol interface is given long-distance management system with user's policy distributions such as the grade of service.
Step 103, long-distance management system are the QoS that home gateway disposes said specified services according to said qos policy, and concrete parameter and interface are followed the telemanagement standard of TR069 agreement.Configured strategy controller in the home gateway in this step; Can dispose and implementation strategy by the gerentocratic qos policy of response external; Promptly, realize that through traffic classification and concrete technology such as mark, flow control and bandwidth guarantee (CAR), queue scheduling concrete professional QoS ensures according to the configuration of long-distance management system.
In above-mentioned steps 102; After distributing qos policy for specified services; Can also generate the charge information corresponding, and send charge information, make BSS/OSS to charge to the specified services of user's request according to charge information to the BSS/OSS system with said priority policy.
As shown in Figure 3, provided the Signalling exchange figure of QoS management method embodiment one of the present invention, comprising:
Step 201, user are the needed priority policy of specified services request through the portal page of family portal, can comprise parameters such as the amount of bandwidth and the corresponding grade of service.
After handling this request, step 202, family portal send to the long-distance management system of home gateway.
Step 203, long-distance management system receive this request and send it to the QoS management platform and be this request application resource.
Step 204, QoS management platform are admitted from the request of long-distance management system and are the corresponding qos policy of this business configuration, and issue distribution instruction to long-distance management system.Simultaneously, charge information is sent to the BSS/OSS system through relevant interface, make BSS/OSS carry out corresponding accounting processing.
Step 205, charge system begin to manage and charge for this time service of user.
The result of step 206, long-distance management system response QoS management platform, and according to each professional QoS under the distribution instruction configuration home network.
Step 207, user bring into use the Internet service with QoS assurance.
Method of quality of service management based on home gateway provided by the invention; Portal page through family portal is the needed priority policy of specified services request; After the QoS management platform receives the request of family portal, distribute qos policy, issue distribution instruction and give long-distance management system for this specified services; Long-distance management system so just can be realized carrying out the QoS management for the home gateway management system according to the QoS of distribution instruction configuring home gateway.
The present invention also provides corresponding service quality administrative system, and concrete can be as shown in Figure 1, comprises family portal, Service Quality Management platform, long-distance management system and home gateway; Wherein said family portal is used to receive the priority policy of user for the specified services request, and sends the request message that comprises the described request priority policy to the Service Quality Management platform; Said Service Quality Management platform is used for behind the request message that receives the said priority policy that comprises request, generating the quality of service policy corresponding with said priority policy, and being handed down to long-distance management system; It is the service quality that home gateway disposes said specified services that said long-distance management system is used for according to said quality of service policy.
Can also comprise service operation and management platform, i.e. BSS/OSS, the QoS management platform sends to BSS/OSS with charge information after generating the charge information corresponding with said priority policy.BSS/OSS just can charge to this specified services according to charge information after receiving charge information.
One of ordinary skill in the art will appreciate that: all or part of step that realizes said method embodiment can be accomplished through the relevant hardware of program command; Aforesaid program can be stored in the computer read/write memory medium; This program the step that comprises said method embodiment when carrying out; And aforesaid storage medium comprises: various media that can be program code stored such as ROM, RAM, magnetic disc or CD.
What should explain at last is: above embodiment is only in order to explaining technical scheme of the present invention, but not to its restriction; Although with reference to previous embodiment the present invention has been carried out detailed explanation, those of ordinary skill in the art is to be understood that: it still can be made amendment to the technical scheme that aforementioned each embodiment put down in writing, and perhaps part technical characterictic wherein is equal to replacement; And these are revised or replacement, do not make the spirit and the scope of the essence disengaging various embodiments of the present invention technical scheme of relevant art scheme.

Claims (7)

1. the method for quality of service management based on home gateway is characterized in that, comprising:
It is the priority policy of specified services request that family portal receives the user, and sends the request message of the priority policy that comprises described request to the Service Quality Management platform;
The Service Quality Management platform generates the quality of service policy corresponding with said priority policy, and is handed down to long-distance management system after receiving the request message of the said priority policy that comprises request;
Said long-distance management system is the service quality that home gateway disposes said specified services according to said quality of service policy.
2. the method for quality of service management based on home gateway according to claim 1 is characterized in that, said user comprises in amount of bandwidth, the grade of service, the tariff package one or multinomial for the priority policy of specified services request.
3. the method for quality of service management based on home gateway according to claim 1 is characterized in that, the request message that sends the priority policy that comprises described request to the Service Quality Management platform is specially:
Said family portal sends the request message of the priority policy that comprises described request to the Service Quality Management platform through long-distance management system.
4. according to claim 1,2 or 3 described method of quality of service management, it is characterized in that, also comprise based on home gateway:
Said Service Quality Management platform generates the charge information corresponding with said priority policy, and sends to service operation and management platform.
5. the method for quality of service management based on home gateway according to claim 4 is characterized in that, also comprises:
Service operation and management platform are carried out accounting management according to said charge information to said specified services.
6. a service quality administrative system is characterized in that, comprises family portal, Service Quality Management platform, long-distance management system and home gateway;
Said family portal is used to receive the priority policy of user for the specified services request, and sends the request message of the priority policy that comprises described request to the Service Quality Management platform; Said Service Quality Management platform is used for behind the request message that receives the said priority policy that comprises request, generating the quality of service policy corresponding with said priority policy, and being handed down to long-distance management system; It is the service quality that home gateway disposes said specified services that said long-distance management system is used for according to said quality of service policy.
7. service quality administrative system according to claim 6; It is characterized in that; Also comprise service operation and management platform; Said service operation and management platform are used to receive the charge information corresponding with said priority policy that the Service Quality Management platform generates, and according to said charge information said specified services are carried out accounting management.
CN2011100603005A 2011-03-14 2011-03-14 Service quality management method and service quality management system based on home gateway Pending CN102684898A (en)

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Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103117953A (en) * 2013-01-31 2013-05-22 杭州华三通信技术有限公司 QoS (quality of service) configuration method and QoS configuration equipment
CN106506197A (en) * 2016-10-19 2017-03-15 北京邦天信息技术有限公司 A kind of method and apparatus of higher management business platform
CN107786956A (en) * 2016-08-29 2018-03-09 ***通信集团安徽有限公司 A kind of determination method and apparatus of set meal real-time priority
CN110336820A (en) * 2019-07-09 2019-10-15 中国联合网络通信集团有限公司 Single Sign Out method, apparatus, equipment, storage medium and system
CN111865621A (en) * 2019-04-24 2020-10-30 华为技术有限公司 Method and device for accessing gateway
CN115002223A (en) * 2022-05-24 2022-09-02 中国电信股份有限公司 Traffic scheduling management system and method

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CN101309204A (en) * 2007-05-18 2008-11-19 中国电信股份有限公司 Method and system regulating access bandwidth in real-time
CN101364936A (en) * 2007-08-08 2009-02-11 中国电信股份有限公司 Service differentiating and quality control system and method for multiple edge wideband access network
CN101572719A (en) * 2008-04-30 2009-11-04 华为技术有限公司 Policy decision-making functional entity, home gateway and method and system for controlling quality of service

Patent Citations (3)

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Publication number Priority date Publication date Assignee Title
CN101309204A (en) * 2007-05-18 2008-11-19 中国电信股份有限公司 Method and system regulating access bandwidth in real-time
CN101364936A (en) * 2007-08-08 2009-02-11 中国电信股份有限公司 Service differentiating and quality control system and method for multiple edge wideband access network
CN101572719A (en) * 2008-04-30 2009-11-04 华为技术有限公司 Policy decision-making functional entity, home gateway and method and system for controlling quality of service

Cited By (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN103117953A (en) * 2013-01-31 2013-05-22 杭州华三通信技术有限公司 QoS (quality of service) configuration method and QoS configuration equipment
CN103117953B (en) * 2013-01-31 2016-12-28 杭州华三通信技术有限公司 A kind of QoS collocation method and equipment
CN107786956A (en) * 2016-08-29 2018-03-09 ***通信集团安徽有限公司 A kind of determination method and apparatus of set meal real-time priority
CN106506197A (en) * 2016-10-19 2017-03-15 北京邦天信息技术有限公司 A kind of method and apparatus of higher management business platform
CN106506197B (en) * 2016-10-19 2022-04-15 北京邦天信息技术有限公司 Method and device for managing core service platform
CN111865621A (en) * 2019-04-24 2020-10-30 华为技术有限公司 Method and device for accessing gateway
CN110336820A (en) * 2019-07-09 2019-10-15 中国联合网络通信集团有限公司 Single Sign Out method, apparatus, equipment, storage medium and system
CN115002223A (en) * 2022-05-24 2022-09-02 中国电信股份有限公司 Traffic scheduling management system and method

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Application publication date: 20120919