CN102355368A - Fault processing method of network equipment and system - Google Patents
Fault processing method of network equipment and system Download PDFInfo
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- CN102355368A CN102355368A CN2011103008143A CN201110300814A CN102355368A CN 102355368 A CN102355368 A CN 102355368A CN 2011103008143 A CN2011103008143 A CN 2011103008143A CN 201110300814 A CN201110300814 A CN 201110300814A CN 102355368 A CN102355368 A CN 102355368A
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Abstract
The invention discloses a fault processing method of network equipment. The method comprises the following steps of: reading operation state information of each single board in the network equipment; generating and storing a log file of the corresponding single board according to the operation state information of each single board in the network equipment; reading and analyzing the log file in real time or according to trigger of a user; and performing fault detection and analysis on the corresponding single board according to the log file. In the fault processing method of the network equipment, provided by the invention, fault detection of the network equipment is realized by automatically reading and statistically analyzing data of a key position, a recoverable fault can be automatically recovered, and an unrecoverable fault is reported to a network administrator, so that the participation of the administrator can be avoided in an extremely short time, common equipment faults can be eliminated under the condition that a user does not sense, and fault time is greatly shortened.
Description
Technical field
The invention belongs to communication technical field, relate in particular to a kind of fault handling method and system of the network equipment.
Background technology
Along with the continuous development of information technology and to the intensification day by day of human lives's various aspects influence power; Network infrastructure has become the strategic resource that involves the interests of the state and the people, and common, multiple network equipment failure has had a strong impact on the survivability and the reliability of network.For avoiding or reduce the tremendous economic loss cause thus as far as possible, in time find and the remover apparatus fault has very important important function.
In network facilities operation maintenance; The network manager is bearing tasks such as the perception, analysis, decision-making, execution of most network environments and equipment; And artificial analysis, detection and malfunction elimination cycle are unit usually with the sky, have had a strong impact on the availability of equipment.Prior art mainly realizes the troubleshooting of the network equipment through the mode of manual intervention; When the network equipment breaks down, note abnormalities and informing network administrative department, the trigger network keeper is to the detection of current network state, analysis and based on the decision process of knowledge and experience thus by the user.
Under the troubleshooting mode of this kind network equipment, the poor availability of the network equipment, user loss is bigger, and the user can't avoid the perception of network failure, certainly will reduce the satisfaction of user to this Virtual network operator greatly.
Summary of the invention
The purpose of the embodiment of the invention is to provide a kind of fault handling method of the network equipment; Realize the troubleshooting of the network equipment through the mode of manual intervention with the solution prior art; The poor availability of the network equipment; User's loss is bigger, and has reduced the problem of user to the satisfaction of Virtual network operator.
The embodiment of the invention is achieved in that a kind of fault handling method of the network equipment, said method comprising the steps of:
Read the running state information of each veneer in the network equipment, generate and store the journal file of corresponding veneer according to the running state information of each veneer in the network equipment;
Read and analyze journal file in real time or according to user's triggering, corresponding veneer is carried out fault detection analysis according to journal file.
The fault handling method of the network equipment provided by the invention is through reading and statistical analysis the data of key position automatically; Realization is to the fault detect of the network equipment; And but recovered failure recovered automatically; Unrecoverable failure reports webmaster; Thereby can be in the extremely short time; Common equipment fault is got rid of in Unsupervised member's participation under the situation of user's unaware, greatly reduce fault time.
Description of drawings
Fig. 1 is the exemplary block diagram of existing a kind of network equipment;
Fig. 2 is the flow chart of the fault handling method of the network equipment provided by the invention;
Fig. 3 is among Fig. 2, the particular flow sheet of step S102;
Fig. 4 is the structure chart of the fault processing system of the network equipment provided by the invention;
Fig. 5 is the structure chart of fault detection analysis module among Fig. 4.
Embodiment
In order to make the object of the invention, technical scheme and advantage clearer,, the present invention is further elaborated below in conjunction with accompanying drawing and embodiment.Should be appreciated that specific embodiment described herein only in order to explanation the present invention, and be not used in qualification the present invention.
Usually; Network device internal of the prior art is made up of the master control borad that a plurality of veneers with difference in functionality and manage control to a plurality of veneers; The fault handling method of the present invention's network equipment provided by the invention will place veneer data each other on the network data transmission path as the key position data; Through analysis, realize fault detection capability to the key position data.For example; Show a kind of typical structure of the network equipment like Fig. 1, it comprise place network data in turn on the transmission path respectively as commercial chip, primary scene programmable gate array chip, secondary scene programmable gate array chip and the SPI interface of veneer.The fault handling method of the network equipment provided by the invention is with the data on the transmission path of commercial chip and network equipment outside; Data on the transmission path between commercial chip and the primary scene programmable gate array chip; Data on the transmission path between primary scene programmable gate array chip and the secondary scene programmable gate array chip; Data on the transmission path between secondary scene programmable gate array chip and the SPI interface; Data on the transmission path of SPI interface and network equipment outside are as the key position data.
As shown in Figure 2, the fault handling method of the network equipment provided by the invention may further comprise the steps:
In step S101, read the running state information of each veneer in the network equipment, generate and store the journal file of corresponding veneer according to the running state information of each veneer in the network equipment.
Among the present invention, distinguish the journal file of different veneers, therefore, after the position of veneer changes, need regenerate journal file with shelf number, port numbers and the board type of veneer.
In step S102, read and analyze journal file in real time or according to user's triggering, according to journal file corresponding veneer is carried out fault detection analysis.
Wherein, as shown in Figure 3, among the step S102, the step that corresponding veneer carries out fault detection analysis further may further comprise the steps according to journal file:
In step S201, add up according to the key position data in the journal file, through the analysis of statistics relatively being confirmed the fault type of corresponding veneer.Wherein, the fault type of veneer can be not limited to be hardware fault, the fault of tabling look-up, line interface fault and the fault that goes offline.
In order to improve the reliability that fault type is judged, the present invention provides debug process under the situation of the fault type through the analysis comparison of statistics being not sure of corresponding veneer.Particularly, when when the fault type of corresponding veneer relatively is not sure of in the analysis of statistics, can also may further comprise the steps: corresponding veneer is set to debugging mode and announces webmaster, and webmaster can not be operated the veneer that is under the debugging mode; Be corresponding veneer configuration list item, debugging is wrapped and according to the signal type that returns, confirm the fault type of corresponding veneer to self sending by corresponding veneer; After the fault of corresponding veneer is determined or is excluded, delete the list item of configuration, and remove the debugging mode of corresponding veneer.
More specifically, for the step of corresponding veneer configuration list item can may further comprise the steps:, insert the fixedly polymerization table that protocol type is TCP at corresponding veneer when when the fault type of corresponding veneer relatively is not sure of in the analysis of statistics; The output port of corresponding veneer is configured to the port numbers of corresponding veneer; Insert the fixed keyword table that protocol type is TCP at master control borad.
In step S202, but whether failure judgement is recovered failure, is execution in step S203 then, otherwise execution in step S204.
Among the present invention, when the fault type of veneer is a hardware fault, the fault of tabling look-up, line interface fault and when going offline fault, but then recovered failure is a hardware fault and table look-up fault.
In step S203, corresponding veneer is carried out fault recovery.
Step S203 specifically may further comprise the steps: corresponding veneer is carried out the software reset; When three software resets of corresponding veneer warp still can't normally start, think that the fault of corresponding veneer is irrecoverable, and send the fault-signal that goes offline of corresponding veneer to webmaster.
The present invention can also may further comprise the steps after step S203: fault recovery information is sent to webmaster; Webmaster descends forwarding list item again.List item wherein is to record the listing file that the network equipment arrives the routing information at particular network terminal, and when the network equipment was router, this list item was routing table.
In step S204, for expendable fault, report webmaster, show the fault message of corresponding veneer through network management platform.
The present invention can also may further comprise the steps before or after step S204: the journal file of safeguarding the corresponding veneer of storage.For the linux system, because journal file can not surpass 4G,, adopt the mode of run-down file every day at present according to the speed of file logging, if file size surpasses limit value, the catalogue that writes down of change file record again then.
The present invention can also may further comprise the steps before or after step S204: through the mode explicit user on-line debugging and the query interface interface of order line; What receive that the commissioning staff imports in this connection interface reads signal and debug function call signal; According to the signal that reads that receives; Read the daily record signal of the corresponding veneer of storage; And call corresponding debug function according to the debug function call signal that receives, so that under the situation that breaks away from various debugging acids, provide the user to read the easy way of the log information of any veneer.Among the present invention, order is pressed the hierarchy tissue, the order under for example can being provided with:
Show-＞show_file-＞show_file_dirname shows the fault log file directory
Show-＞show_file-＞show_file_dir shows the All Files under the fault catalogue
The veneer of debug-＞current all startups of allupboard inquiry
Debug-＞resetboard Reset Board
Debug-＞debugboard is provided with veneer and is in the debug state
Debug-＞debugboard_stop removes veneer debug state
Fault Infor-＞boardDowncount query facility generation unrecoverable failure number of times
The total degree that FaultInfor-＞the faultcount query facility breaks down
The time that FaultInfor-＞latestfaulttime breaks down for the last time
All fault messages of Fault Infor-＞getfaultInfor display device
For guaranteeing the consistency of the list item between the network equipment and the webmaster, the present invention can also may further comprise the steps before or after step S204: the list item entry number that reports veneer to webmaster; Webmaster is compared the corresponding list item entry number of this list item entry number and webmaster storage, and when the corresponding list item entry number of this list item entry number and webmaster storage is inconsistent, is also issued again by the webmaster remove entries.
As shown in Figure 4, the fault processing system of the network equipment provided by the invention comprises: read module 11 is used for reading the running state information of each veneer of the network equipment; Daily record generation module 12 is used for generating according to the running state information of each veneer of the network equipment journal file of corresponding veneer; Memory module 13 is used for the storing daily record file; Fault detection analysis module 14 reads and analyzes journal file when being used for or according to user's triggering, according to journal file corresponding veneer is carried out fault detection analysis.
As shown in Figure 5, fault detection analysis module 14 wherein further comprises: fault type determination module 141 is used for adding up according to the key position data of journal file, through the analysis of statistics relatively being confirmed the fault type of corresponding veneer; Debugging module 142; Be used for when when the fault type of corresponding veneer relatively is not sure of in the analysis of statistics; Corresponding veneer is set to debugging mode and announces webmaster; Be corresponding veneer configuration list item afterwards; To self sending the signal type that debugging bag and basis are returned, confirm the fault type of corresponding veneer by corresponding veneer, and after the fault of corresponding veneer is determined or is excluded; Delete the list item of configuration, and remove the debugging mode of corresponding veneer; Whether judge module 143 is recovered failure but be used for failure judgement; Fault recovery module 144, but be used for when whether judge module 143 failure judgement are recovered failure, corresponding veneer being carried out fault recovery; Reporting module 145; Be used for when whether judge module 143 failure judgement are unrecoverable failure; Report webmaster; The fault message that shows corresponding veneer through network management platform; And when but whether judge module 143 failure judgement are recovered failure; Fault recovery information is sent to webmaster, descend forwarding list item again by webmaster.
Further, fault detection analysis module 14 can also comprise safeguards module, is used to safeguard the journal file of the corresponding veneer of memory module 13 storages.
Further; Fault detection analysis module 14 can also comprise a command calls module; Be used for mode explicit user on-line debugging and query interface interface through order line; What receive that the commissioning staff imports in this connection interface reads signal and debug function call signal; And according to the signal that reads that receives; Read the daily record signal of the corresponding veneer of storage, and call corresponding debug function according to the debug function call signal that receives.
Further; For guaranteeing the consistency of the list item between the network equipment and the webmaster; Reporting module 145 also is used for reporting to webmaster the list item entry number of veneer; By webmaster the corresponding list item entry number of this list item entry number and webmaster storage is compared; And when the corresponding list item entry number of this list item entry number and webmaster storage is inconsistent, also issue again by the webmaster remove entries.
Preferably, read module 11 places each veneer; Daily record generation module 12, memory module 13 and fault detection analysis module 14 place master control borad, and daily record generation module 12 can obtain the running state information that read module 11 reads through issue the mode of reading command to read module 11.
The fault handling method of the network equipment provided by the invention is through reading and statistical analysis the data of key position automatically; Realization is to the fault detect of the network equipment; And but recovered failure recovered automatically; Unrecoverable failure reports webmaster; Thereby can be in the extremely short time; Common equipment fault is got rid of in Unsupervised member's participation under the situation of user's unaware, greatly reduce fault time.
The above; Only be the preferable embodiment of the present invention; But protection scope of the present invention is not limited thereto; Any technical staff who is familiar with the present technique field is in the technical scope that the present invention discloses; Be equal to replacement or change according to technical scheme of the present invention and inventive concept thereof, all should be encompassed within protection scope of the present invention.
Claims (10)
1. the fault handling method of a network equipment is characterized in that, said method comprising the steps of:
Read the running state information of each veneer in the network equipment, generate and store the journal file of corresponding veneer according to the running state information of each veneer in the network equipment;
Read and analyze journal file in real time or according to user's triggering, corresponding veneer is carried out fault detection analysis according to journal file.
2. the fault handling method of the network equipment as claimed in claim 1 is characterized in that, saidly according to journal file the step that corresponding veneer carries out fault detection analysis may further comprise the steps:
Key position data according in the journal file are added up, through the analysis of statistics relatively being confirmed the fault type of corresponding veneer;
But whether failure judgement is recovered failure, is then corresponding veneer to be carried out fault recovery, otherwise for expendable fault, reports webmaster, shows the fault message of corresponding veneer through network management platform.
3. the fault handling method of the network equipment as claimed in claim 2 is characterized in that, when when the fault type of corresponding veneer relatively is not sure of in the analysis of statistics, said method can also may further comprise the steps:
Corresponding veneer is set to debugging mode and announces webmaster;
Be corresponding veneer configuration list item, debugging is wrapped and according to the signal type that returns, confirm the fault type of corresponding veneer to self sending by corresponding veneer;
After the fault of corresponding veneer is determined or is excluded, delete the list item of configuration, and remove the debugging mode of corresponding veneer.
4. the fault handling method of the network equipment as claimed in claim 3 is characterized in that, said step for corresponding veneer configuration list item may further comprise the steps:
When the fault type of corresponding veneer relatively is not sure of in the analysis of statistics, insert the fixedly polymerization table that protocol type is TCP at corresponding veneer;
The output port of corresponding veneer is configured to the port numbers of corresponding veneer;
Insert the fixed keyword table that protocol type is TCP at master control borad.
5. want the fault handling method of the 2 described network equipments like right, it is characterized in that, the said step that corresponding veneer is carried out fault recovery may further comprise the steps:
Corresponding veneer is carried out the software reset;
When three software resets of corresponding veneer warp still can't normally start, think that the fault of corresponding veneer is irrecoverable, and send the fault-signal that goes offline of corresponding veneer to webmaster.
6. want the fault handling method of the 2 described network equipments like right, it is characterized in that, the said webmaster that reports shows through network management platform before or after the step of fault message of corresponding veneer, and is further comprising the steps of:
Mode explicit user on-line debugging and query interface interface through order line;
What receive that the commissioning staff imports in this connection interface reads signal and debug function call signal;
According to the signal that reads that receives, read the daily record signal of the corresponding veneer of storage, and call corresponding debug function according to the debug function call signal that receives.
7. want the fault handling method of the 2 described network equipments like right, it is characterized in that, the said webmaster that reports shows through network management platform before or after the step of fault message of corresponding veneer, and is further comprising the steps of:
Report the list item entry number of veneer to webmaster;
Webmaster is compared the corresponding list item entry number of this list item entry number and webmaster storage, and when the corresponding list item entry number of this list item entry number and webmaster storage is inconsistent, is also issued again by the webmaster remove entries.
8. the fault processing system of a network equipment is characterized in that, said system comprises:
Read module is used for reading the running state information of each veneer of the network equipment; The daily record generation module is used for generating according to the running state information of each veneer of the network equipment journal file of corresponding veneer;
Memory module is used for the storing daily record file;
The fault detection analysis module reads and analyzes journal file when being used for or according to user's triggering, according to journal file corresponding veneer is carried out fault detection analysis.
9. want the fault processing system of the 8 described network equipments like right, it is characterized in that, said fault detection analysis module comprises:
The fault type determination module is used for adding up according to the key position data of journal file, through the analysis of statistics relatively being confirmed the fault type of corresponding veneer;
Debugging module; Be used for when when the fault type of corresponding veneer relatively is not sure of in the analysis of statistics; Corresponding veneer is set to debugging mode and announces webmaster; Be corresponding veneer configuration list item afterwards; To self sending the signal type that debugging bag and basis are returned, confirm the fault type of corresponding veneer by corresponding veneer, and after the fault of corresponding veneer is determined or is excluded; Delete the list item of configuration, and remove the debugging mode of corresponding veneer;
Whether judge module is recovered failure but be used for failure judgement;
The fault recovery module, but be used for when whether the judge module failure judgement is recovered failure, corresponding veneer being carried out fault recovery;
Reporting module; Be used for when whether the judge module failure judgement is unrecoverable failure; Report webmaster; The fault message that shows corresponding veneer through network management platform; And when but whether the judge module failure judgement is recovered failure; Fault recovery information is sent to webmaster, descend forwarding list item again by webmaster.
10. want the fault processing system of the 8 described network equipments like right, it is characterized in that, said read module places each veneer of the network equipment; Said daily record generation module, memory module and fault detection analysis module place the master control borad of the network equipment.
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| CN201110300814.3A CN102355368B (en) | 2011-10-08 | 2011-10-08 | Fault processing method of network equipment and system |
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| CN201110300814.3A CN102355368B (en) | 2011-10-08 | 2011-10-08 | Fault processing method of network equipment and system |
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| CN102833115A (en) * | 2012-09-04 | 2012-12-19 | 瑞斯康达科技发展股份有限公司 | Alarm processing method and system of port |
| CN104951395A (en) * | 2014-03-27 | 2015-09-30 | 浙江大华技术股份有限公司 | Debugging information processing method and device for embedded system |
| CN105227399A (en) * | 2015-09-10 | 2016-01-06 | 汉柏科技有限公司 | Based on network equipment Debugging message acquisition methods and the system of User space |
| CN105530124A (en) * | 2015-12-09 | 2016-04-27 | 中国航空工业集团公司西安航空计算技术研究所 | Rapid AFDX end system failure positioning method |
| CN105630647A (en) * | 2014-11-28 | 2016-06-01 | 中兴通讯股份有限公司 | Equipment detection method and detection equipment |
| CN105741442A (en) * | 2015-08-05 | 2016-07-06 | 深圳怡化电脑股份有限公司 | Component failure handling method and device for self-service transaction equipment |
| WO2017215441A1 (en) * | 2016-06-15 | 2017-12-21 | 中兴通讯股份有限公司 | Self-recovery method and apparatus for board configuration in distributed system |
| CN107529183A (en) * | 2016-06-22 | 2017-12-29 | 中兴通讯股份有限公司 | A kind of detection method of communication apparatus, device and communication apparatus |
| CN107958347A (en) * | 2017-12-18 | 2018-04-24 | 金税信息技术服务股份有限公司 | It is a kind of that there are the intelligent operation management method and system of automatic fault reporting |
| CN108234179A (en) * | 2016-12-21 | 2018-06-29 | 大唐移动通信设备有限公司 | The method and device that a kind of warning information reports |
| CN112083977A (en) * | 2019-06-12 | 2020-12-15 | 瑞昱半导体股份有限公司 | Error processing method of transmission interface and related error processing architecture |
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| CN113890819A (en) * | 2021-09-29 | 2022-01-04 | 杭州迪普科技股份有限公司 | Fault processing method, device and system |
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| CN102833115B (en) * | 2012-09-04 | 2016-03-16 | 瑞斯康达科技发展股份有限公司 | A kind of alert processing method of port and system |
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| CN104951395A (en) * | 2014-03-27 | 2015-09-30 | 浙江大华技术股份有限公司 | Debugging information processing method and device for embedded system |
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| WO2017215441A1 (en) * | 2016-06-15 | 2017-12-21 | 中兴通讯股份有限公司 | Self-recovery method and apparatus for board configuration in distributed system |
| CN107517110A (en) * | 2016-06-15 | 2017-12-26 | 中兴通讯股份有限公司 | Veneer configuration self-recovery method and device in a kind of distributed system |
| CN107529183A (en) * | 2016-06-22 | 2017-12-29 | 中兴通讯股份有限公司 | A kind of detection method of communication apparatus, device and communication apparatus |
| CN107529183B (en) * | 2016-06-22 | 2022-03-25 | 中兴通讯股份有限公司 | Communication equipment detection method and device and communication equipment |
| CN108234179A (en) * | 2016-12-21 | 2018-06-29 | 大唐移动通信设备有限公司 | The method and device that a kind of warning information reports |
| CN107958347A (en) * | 2017-12-18 | 2018-04-24 | 金税信息技术服务股份有限公司 | It is a kind of that there are the intelligent operation management method and system of automatic fault reporting |
| CN112083977A (en) * | 2019-06-12 | 2020-12-15 | 瑞昱半导体股份有限公司 | Error processing method of transmission interface and related error processing architecture |
| CN113572637A (en) * | 2021-07-16 | 2021-10-29 | 中盈优创资讯科技有限公司 | Network fault automatic preprocessing method and device |
| CN113890819A (en) * | 2021-09-29 | 2022-01-04 | 杭州迪普科技股份有限公司 | Fault processing method, device and system |
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