CN102324077A - A kind of self-service seat method and system that selects - Google Patents
A kind of self-service seat method and system that selects Download PDFInfo
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- CN102324077A CN102324077A CN201110163963A CN201110163963A CN102324077A CN 102324077 A CN102324077 A CN 102324077A CN 201110163963 A CN201110163963 A CN 201110163963A CN 201110163963 A CN201110163963 A CN 201110163963A CN 102324077 A CN102324077 A CN 102324077A
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Abstract
The embodiment of the invention discloses a kind of self-service seat method and system that selects, comprising: set seat information at the self-service seat machine that selects in advance; The said self-service seat machine that selects is showed seat information according to user's operational order to the user, and recording user selection information, is registered on the storage card; User's settlement system is selected information according to the said user of said storage card storage, accomplishes sale of ticket.The scheme that adopts the embodiment of the invention to provide; Separate with the process of reality payment booking through the self-service process of selecting the seat machine user to be selected the seat; Make sale of ticket be converted into the self-service seat pattern of selecting from special messenger's operator scheme; Effectively solve the difficult problem of each place ticketing, greatly reduce cost of labor and handling cost, improved efficient.
Description
Technical field
The present invention relates to the ticket management field, relate in particular to a kind of self-service a kind of self-service seat method and system that selects of seat method and system that selects.
Background technology
Along with expanding economy, movie theatre, theater, stadiums etc. progressively become the good place to go of people's amusement and recreation.The sale of ticket of carrying out in places such as movie theatre, theater, stadiums is at present mainly carried out through dual mode, for convenient explanation, is that example is explained existing sale of ticket mode with the movie theatre.
A kind of is to sell to client through the ticket seller, through the definite film title of buying of both sides' communication, time play, selection seat and a series of contents of paying the bill, is the main sale of ticket mode of movie theatre in the process.Another kind is through self-help selling, passes through Self-service Tickets from line operate by client, accomplishes film selection, time play selection, seat selection, and pays through member card.
Above dual mode, first kind of main problem is that ticketing operating personnel cost is too high, and movie theatre has been arranged an order according to class and grade than big difficulty to ticketing personnel's wheel.Can add up in year at present and sell the movie theatre of ticket amount above 50 families above 1,000,000; The movie theatre that surpasses 500,000 surpasses 170 families; And client's time buying concentrated between 18 o'clock to the 21 o'clock night that sheet shows, and sales volume situation when 300 to 1000 busy per hour often occurred, and movie theatre must arrange per tour 8-15 name ticketing personnel and respective channel to satisfy the demands; And most of movie theatre is because condition limit the passage that can't provide enough, makes in the sale of ticket generation phenomenon such as line up and block up.Situation when not busy accordingly only needs 1-2 name ticketing personnel can accomplish ticketing work.Therefore, all there is very big problem in the personnel cost control of movie theatre on the ticketing link and personnel's schedule class.The main problem of the second way is that purchase, maintenance and the popularization cost of Self-service Tickets is higher, and on the payment link, exists certain bottleneck.At first, the Self-service Tickets purchase cost is higher, and volume is bigger, is difficult in movie theatre, putting.Secondly, need to arrange corresponding personnel that Self-service Tickets is changed the operation of ticket paper, and handle manually-operateds such as paperboard, the system failure, maintenance cost is higher.The most important thing is that the Self-service Tickets overwhelming majority is only supported the payment of movie theatre member card at present, and normal client can't be used.The movie theatre member also can't supplement with money member card through Self-service Tickets simultaneously, and member card the client that Sorry, your ticket has not enough value also can't use, and makes the use threshold of Self-service Tickets higher, is difficult to be used widely and promote.
Therefore, sale of ticket of the prior art and way to manage exist bigger limitation, and the ticketing cost is high, and efficient is low, can't solve the sale of ticket problem that various ticketings place extensively exists.
Summary of the invention
The embodiment of the invention provides a kind of self-service seat method and system that selects, in order to solve high, the inefficient problem of sale of ticket cost in each place operation of prior art.
A kind of self-service seat method of selecting, this method comprises:
Set seat information at the self-service seat machine that selects in advance;
The said self-service seat machine that selects is showed seat information according to user's operational order to the user, and recording user selection information, is registered on the storage card;
User's settlement system is selected information according to the said user of said storage card storage, accomplishes sale of ticket.
Preferably, said seat information includes but not limited to seat distributed intelligence, the corresponding play information in seat, seat condition of sales information and seat pricing information.
Preferably, said user selects information to include but not limited to user-selected place, seat information, the corresponding play information in seat and seat pricing information.
Preferably, said storage card is carried into said user's settlement system by the user, reads said user by said user's settlement system and selects information, selects information to close the account according to said user, accomplishes sale of ticket.
Preferably, this method further comprises:
Set the duration threshold value;
Said self-service select the seat machine with said user select information registering on said storage card after; If said user's settlement system is failed in the duration of said duration threshold setting, from said storage card, to obtain said user and selected information, said user selects information to cancel.
A kind of self-service seating systems that selects, this system comprises server and at least one self-service seat machine that selects, said server links to each other respectively with said at least one self-service seat machine that selects; The said self-service seat machine that selects comprises data-interface; Said server comprises the ticketing data storehouse, wherein
The said self-service seat machine that selects is used to receive user's operational order, and through said data-interface to said server lookup seat information; Receive the instruction that said server returns through said data-interface, show seat information to the user; Recording user is selected information;
Said server is used for said seat information stores in said ticketing data storehouse; Receive and saidly self-servicely select the Query Information of seat machine and return Query Result.
Preferably, this system also comprises storage card, be used to store said user and select information, wherein,
The said self-service seat machine that selects selects information to write said storage card said user;
Said storage card is carried into user's settlement system by the user;
Said user's settlement system reads the user who stores in the said storage card and selects information, selects information to close the account according to said user, accomplishes sale of ticket.
Preferably, said ticketing data storehouse further comprises the duration threshold cell, is used for preset duration threshold value;
When said user selects after information writes on the said storage card, in the duration of said duration threshold setting, said ticketing data storehouse fails to obtain user's settlement information from user's settlement system, and said user selects information to cancel, and upgrades said ticketing data storehouse.
Preferably, this system also comprises member database, is used to store user's membership information;
The said self-service seat machine that selects also is used for showing membership information to the user, receives user's operational order, and sends to said data-interface;
Said data-interface is to said member data library inquiry membership information, and Query Result is returned the self-service seat machine that selects.
Preferably, the said self-service seat machine that selects also is used for showing member's log-on message to the user, receives user's operational order, and sends said data-interface;
Said data-interface is to said member database registered members's information, and registering result is returned the self-service seat machine that selects.
The embodiment of the invention is separated with the process of reality payment booking through the self-service process of selecting the seat machine user to be selected the seat; Make sale of ticket be converted into the self-service seat pattern of selecting from special messenger's operator scheme; Effectively solve the difficult problem of each place ticketing; Greatly reduce cost of labor and handling cost, improved efficient.
Description of drawings
Fig. 1 is the main realization principle flow chart of the embodiment of the invention;
Fig. 2 provides the structural representation of system 1 for the embodiment of the invention;
Fig. 3 provides the structural representation of system 2 for the embodiment of the invention;
Fig. 4 provides the structural representation of ticket database in the system for the embodiment of the invention;
Fig. 5 provides the structural representation of system 3 for the embodiment of the invention.
Embodiment
Because in the sale of ticket process of the prior art, it is to accomplish in a step that user self-help is selected seat and defrayment, thereby for booking place operators such as movie theatres; Exist the low problem of cost-effective rate; The embodiment of the invention is carried out through user self-help being selected seat and defrayment separate, thereby the efficient of effectively raising has solved the low-cost high problem of efficient in the sale of ticket; Strengthen the autonomous degree that the user selects the seat, improved user's viewing experience effect.
The embodiment of the invention is example with the movie theatre, specifies the implementation procedure of embodiment of the invention scheme, and the scheme that the embodiment of the invention provides is not limited to movie theatre, and all need carry out the place of sale of ticket and seating allocation also to comprise stadiums, theater etc.
Carry out detailed elaboration below in conjunction with each accompanying drawing to the main realization principle of embodiment of the invention technical scheme, embodiment and to the beneficial effect that should be able to reach.
As shown in Figure 1, the main realization principle process of the embodiment of the invention is following:
The self-service seat machine that selects is the equipment that is arranged at booking places such as cinema auditorium; Comprise various function; Can be in advance with the seat information setting at all seats of movie theatre in wherein, these seat information spinners will comprise seat distributed intelligence, the corresponding play information in seat, seat condition of sales information and seat pricing information.The seat distributed intelligence is the distribution situation at all seats, and just the seat of each Movie House is provided with situation.The corresponding play information in seat is the corresponding play information in each seat, because play is relevant with the time, thereby wherein also comprises temporal information.Seat condition of sales information is exactly the situation that each seat is sold, and for example, the part seat of certain play film is sold away, need indicate in seat condition of sales information that then user afterwards can not select this seat again.The seat pricing information comprises the selling price at each seat, owing to actual residing position, seat, corresponding play all can impact the price at seat, thereby needs the price at each seat of demarcation separately.
Wherein, Seat condition of sales information constantly has the user to buy corresponding seat through various channels, thereby need carry out real-time adjustment according to actual conditions owing to is real-time change; The result of adjustment will in time be reflected in self-service the choosing on the seat machine in real time, makes things convenient for the user to select.
Special; Cinema auditorium possibly be provided with a plurality of self-service seat machines that select; Each self-service data interface unit that selects the seat machine need be connected to the backstage, and corresponding ticketing data storehouse and member database etc. through network, actual seat information also can be adjusted in the ticketing data storehouse on backstage; Return the self-service seat machine that selects through data interface unit and show, accomplish human-computer interaction with the user.
The self-service seat machine that selects is showed seat information to the user, and the user forms the user and selects information according to the seat of the own needs of showing of seat Information Selection, selects information registering on storage card the user.The user selects information spinner will comprise user-selected place, seat information, the corresponding play information in seat and seat pricing information.Place, the seat information that the user selects is exactly the user according to the information of showing the place, seat that the result selects to buy, and for example, comprises Movie House numbering as the place, seat concrete numbering and position etc. in this Movie House.Through place, seat information, the user can find actual residing position, the own seat of being bought easily.The corresponding play packets of information in seat is drawn together information such as corresponding play in seat that the user selects and time.The seat pricing information comprises the required cost quantity in seat that the user buys.If the user has bought a plurality of seats, the overall quotation after the seat pricing information here can be merge, cost that also can single-row each seat.
The self-service seat machine that selects is noted the user and is selected information, and this information is write in the storage card after completion and user's interaction, and exports this storage card and give the user.The storage card here can be cards such as IC-card, magnetic card, also can be the printing paper slip etc. of recording-related information, if in detail identification on it user of registration select information all can.Storage card can also be that the user carries and insert the self-service memory storages such as USB flash disk that select the seat machine, and the self-service seat machine that selects is pulled up storage card by the user and carried after writing access customer selection information.
After the user obtains storage card, storage card is transferred to the self-service dealing equipment of movie theatre staff or movie theatre setting.Movie theatre staff or self-service dealing equipment are according to the preset user settlement system, and the user who reads in the storage card selects information, select information and user to settle accounts correlative charges according to the user, accomplish sale of ticket.
Special, the storage card here by self-service select the seat machine to write access customer selection information after, be carried into movie theatre staff or self-service dealing equipment place by the user, during this period, whether the user can take into full account selected relevant information and meet the requirements.The user also can select seat information, and write in the storage card again once more to the self-service machine place, seat that selects in addition.
Special; The seat information of selecting for fear of the user and the problem of not going user's settlement system to pay can further be set a duration threshold value, when the user is selecting relevant seat information; Confirm and by self-service select the seat machine to select information to write storage card the user after; The user does not accomplish disbursement and sattlement through user's settlement system in the preset duration of duration threshold value, just user's settlement system is failed in the duration threshold value, from storage card, to obtain the user and selected information, and then this user selects information to cancel; Just user-selected seat information is cancelled, and other user can be again through self-service seat machine or selected this seat of alternate manner of selecting.The duration threshold value here can be set according to actual conditions, and can adjust as required.
Special, user's application for ease, in the embodiment of the invention, the self-service seat machine that selects further can be showed member registration and member's login prompt information to the user, perhaps logins member's number of the account in order to prompting user registered members.During according to the log-on message registered members, the self-service seat machine that selects sends to member database through data-interface with user's membership information the user, in member database, accomplishes registration and returns registering result and give the user.When the user selects the login member according to information; The self-service seat machine that selects sends member database with user login information through data-interface; Member database is examined user login information; Allow user's login or point out error message, the result is returned the self-service seat machine that selects show to the user.
In fact; The embodiment of the invention selects seat machine and user to carry out alternately through self-service, to the selection result that the user shows relevant information and recording user, generates relevant user and selects information; Be recorded on the storage card; The user carries storage and snaps into the movie theatre staff or self-service dealing equipment is settled accounts, and accomplishes sale of ticket, also is the process of booking.
Correspondingly, the embodiment of the invention also provides a kind of self-service seating systems that selects, and is as shown in Figure 2, and this system comprises self-service seat machine 100, data-interface 200 and the ticketing data storehouse 300 selected, and is specific as follows:
The self-service seat machine 100 that selects is used to receive user's operational order, and sends to data-interface 200; Receive the instruction that data-interface 200 returns, show seat information to the user; Recording user is selected information.
The self-service seat machine 100 that selects is one or more equipment that is arranged at movie theatre booking place, when the user through self-service when selecting seat machine 100 to choose the seat, the self-service seat machine 100 that selects receives user's operational orders, and user's operational order is sent data-interface 200.Then, receive the instruction that data-interface 200 returns, show to the user.Note user's selection result relevant information then.
The user selects information spinner will comprise user-selected place, seat information, the corresponding play information in seat and seat pricing information.Place, the seat information that the user selects is exactly the user according to the information of showing the place, seat that the result selects to buy, and for example, comprises Movie House numbering as the place, seat concrete numbering and position etc. in this Movie House.Through place, seat information, the user can find actual residing position, the own seat of being bought easily.The corresponding play packets of information in seat is drawn together information such as corresponding play in seat that the user selects and time.The seat pricing information comprises the required cost quantity in seat that the user buys.If the user has bought a plurality of seats, the overall quotation after the seat pricing information here can be merge, cost that also can single-row each seat.
Data-interface 200 is used for the operational order according to the user, to ticketing data storehouse 300 inquiry seat information, and Query Result is returned the self-service seat machine 100 that selects.
Data-interface 200 is interface and passages of data transmission, receives the self-service user's operational order that selects seat machine 100 to send, and to ticketing data storehouse 300 inquiry seat information, Query Result is returned the self-service seat machine 100 that selects according to operational order.
Special, can comprise a plurality of data-interfaces 200 and a plurality of self-service seat machines 100 that select in the native system, every data-interface 200 can corresponding many self-service seat machines 100 that select.Many the self-service walls that select seat machine 100 can embed movie theatre booking place also can be arranged on the ground in booking place, and are user-friendly.
Preferably, data-interface 200 can be arranged in the self-service seat machine 100 that selects, and the self-service seat machine 100 that selects is through the interactive information of data-interface 200 completion with ticketing data storehouse 300.
Ticketing data storehouse 300 is used to store seat information.
Ticketing data storehouse 300 is arranged in server, and server is connected through data-interface 200 with at least one self-service seat machine 100 that selects.Be provided with all seat information of movie theatre in the ticketing data storehouse 300, these seat information spinners will comprise seat distributed intelligence, the corresponding play information in seat, seat condition of sales information and seat pricing information.The seat distributed intelligence is the distribution situation at all seats, and just the seat of each Movie House is provided with situation.The corresponding play information in seat is the corresponding play information in each seat, because play is relevant with the time, thereby wherein also comprises temporal information.Seat condition of sales information is exactly the situation that each seat is sold, and for example, the part seat of certain play film is sold away, need indicate in seat condition of sales information that then user afterwards can not select this seat again.The seat pricing information comprises the selling price at each seat, owing to actual residing position, seat, corresponding play all can impact the price at seat, thereby needs the price at each seat of demarcation separately.
Seat condition of sales information is owing to be real-time change; Constantly there is the user to buy corresponding seat through various channels; Thereby need carry out real-time adjustment according to actual conditions, the result of adjustment will in time be reflected in the ticketing data storehouse 300 in real time, makes things convenient for the user to select.
In the foregoing description; System comprises server and at least one self-service seat machine 100 that selects, and server links to each other respectively with at least one self-service seat machine 100 that selects, and the self-service seat machine 100 that selects comprises data-interface 200; Server comprises ticketing data storehouse 300; In the system that forms like this, the self-service seat machine 100 that selects is used to receive user's operational order, and passes through data-interface 200 to server lookup seat information; Through the instruction that data-interface 200 reception servers return, show seat information to the user; Recording user is selected information.Server is used for the seat information stores in ticketing data storehouse 300; Receive and self-servicely select the Query Information of seat machine 100 and return Query Result.
Special; Ticketing data storehouse 300 also needs the data of real-time supervisory user settlement system, if the user does not accomplish disbursement and sattlement and sale of ticket to user's settlement system in predetermined duration threshold value after confirming to select the seat; Then this user-selected seat information is cancelled; Ticketing data storehouse 300 needs update content, and the seat information that this user is selected adds in the ticketing data again, and other user can select as required.The duration threshold value here can be set as required, and can adjust as required.
Preferably, as shown in Figure 3, in the system that the embodiment of the invention provides, further comprise storage card 400, user storage user selects information, and is specific as follows:
The self-service seat machine 100 that selects selects information to write storage card 400 user.The storage card 400 here can be cards such as IC-card, magnetic card, also can be the printing paper slip etc. of recording-related information, if in detail identification on it user of registration select information all can.Storage card 400 can also be that the user carries and insert the self-service memory storages such as USB flash disk that select seat machine 100, and the self-service seat machine 100 that selects is pulled up storage card 400 by the user and carried after writing access customer selection information.
In the practical application, storage card 400 is arranged on a place usually with the self-service seat machine 100 that selects, and perhaps by the user self-contained storage card 400 is inserted the self-service seat machine 100 that selects.
In a kind of preferred embodiment, the above-mentioned self-service seat machine 100 that selects can comprise a printer, is used for the real time print user and selects information with bar, and this user selects information can think a kind of form of storage card 400 with bar.The user selects information to select information with recording the user on the bar, and the user carries this and arrives user's settlement system with bar, according to selecting information to carry out disbursement and sattlement with the user who puts down in writing on the bar, accomplishes sale of ticket by user's settlement system.
Preferably, as shown in Figure 4, in the system that the embodiment of the invention provides, ticketing data storehouse 300 further comprises duration threshold cell 301, is used for preset duration threshold value.When the user selects after information writes on the storage card 400; In the duration of preset duration threshold setting; Ticketing data storehouse 300 fails to obtain user's settlement information from user's settlement system; This user selects information to cancel, and upgrades ticketing data storehouse 300, and other user can select this seat through the self-service seat machine 100 that selects again.
The duration threshold value here can be set according to actual conditions, and can adjust as required.
Preferably, as shown in Figure 5, in the system that the embodiment of the invention provides, further comprise member database 500, be used to store user's membership information.
The member database 500 here can with the ticketing data storehouse 300 the same servers that are arranged in.
The self-service seat machine 100 that selects also is used for showing membership information to the user, receives user's operational order, and sends data-interface 200.Data-interface 200 is inquired about membership informations to member database 500, and Query Result is returned the self-service seat machine 100 that selects, and shows to the user.
Special, the self-service seat machine 100 that selects also is used for showing member's log-on message to the user, receives user's operational order, and sends data-interface 200; Data-interface 200 is to member database 500 registered members's information, and registering result is returned the self-service seat machine 100 that selects, and shows to the user.
In the practical application; Cinema auditorium possibly be provided with a plurality of self-service seat machines 100 that select; Each self-service data-interface 200 that selects seat machine 100 need be connected to the backstage, and corresponding ticketing data storehouse 300 and member database 500 through network, actual seat information also can be adjusted in the ticketing data storehouse on backstage; Return the self-service seat machine 100 that selects through data-interface 200 and show, accomplish human-computer interaction with the user.
In sum; The embodiment of the invention is separated with the process of reality payment booking through the self-service process of selecting the seat machine user to be selected the seat; Thereby avoided this two processes all to accomplish or accomplish the bottleneck of aspects such as the efficient brought and personnel's distribution by user self-help by the movie theatre staff; Effectively raise the efficient of sale of ticket, reduced cost.
Obviously, those skilled in the art can carry out various changes and modification to the present invention and not break away from the spirit and scope of the present invention.Like this, belong within the scope of claim of the present invention and equivalent technologies thereof if of the present invention these are revised with modification, then the present invention also is intended to comprise these changes and modification interior.
Claims (10)
1. self-service seat method of selecting is characterized in that this method comprises:
Set seat information at the self-service seat machine that selects in advance;
The said self-service seat machine that selects is showed seat information according to user's operational order to the user, and recording user selection information, is registered on the storage card;
User's settlement system is selected information according to the said user of said storage card storage, accomplishes sale of ticket.
2. the method for claim 1 is characterized in that, said seat information includes but not limited to seat distributed intelligence, the corresponding play information in seat, seat condition of sales information and seat pricing information.
3. the method for claim 1 is characterized in that, said user selects information to include but not limited to user-selected place, seat information, the corresponding play information in seat and seat pricing information.
4. the method for claim 1 is characterized in that, said storage card is carried into said user's settlement system by the user, reads said user by said user's settlement system and selects information, selects information to close the account according to said user, accomplishes sale of ticket.
5. the method for claim 1 is characterized in that, this method further comprises:
Set the duration threshold value;
Said self-service select the seat machine with said user select information registering on said storage card after; If said user's settlement system is failed in the duration of said duration threshold setting, from said storage card, to obtain said user and selected information, said user selects information to cancel.
6. the self-service seating systems that selects is characterized in that, this system comprises server and at least one self-service seat machine that selects; Said server links to each other respectively with said at least one self-service seat machine that selects, and the said self-service seat machine that selects comprises data-interface, and said server comprises the ticketing data storehouse; Wherein
The said self-service seat machine that selects is used to receive user's operational order, and through said data-interface to said server lookup seat information; Receive the instruction that said server returns through said data-interface, show seat information to the user; Recording user is selected information;
Said server is used for said seat information stores in said ticketing data storehouse; Receive and saidly self-servicely select the Query Information of seat machine and return Query Result.
7. system as claimed in claim 6 is characterized in that this system also comprises storage card, is used to store said user and selects information, wherein,
The said self-service seat machine that selects selects information to write said storage card said user;
Said storage card is carried into user's settlement system by the user;
Said user's settlement system reads the user who stores in the said storage card and selects information, selects information to close the account according to said user, accomplishes sale of ticket.
8. system as claimed in claim 7 is characterized in that, said ticketing data storehouse further comprises the duration threshold cell, is used for preset duration threshold value;
When said user selects after information writes on the said storage card, in the duration of said duration threshold setting, said ticketing data storehouse fails to obtain user's settlement information from user's settlement system, and said user selects information to cancel, and upgrades said ticketing data storehouse.
9. like claim 7 or 8 described systems, it is characterized in that this system also comprises member database, be used to store user's membership information;
The said self-service seat machine that selects also is used for showing membership information to the user, receives user's operational order, and sends to said data-interface;
Said data-interface is to said member data library inquiry membership information, and Query Result is returned the self-service seat machine that selects.
10. system as claimed in claim 9 is characterized in that, the said self-service seat machine that selects also is used for showing member's log-on message to the user, receives user's operational order, and sends said data-interface;
Said data-interface is to said member database registered members's information, and registering result is returned the self-service seat machine that selects.
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CN104077029A (en) * | 2014-06-06 | 2014-10-01 | 小米科技有限责任公司 | Seat selection prompting method and device |
CN104281450A (en) * | 2014-09-17 | 2015-01-14 | 小米科技有限责任公司 | Seat election method and seat selection device |
CN104598976A (en) * | 2015-02-05 | 2015-05-06 | 上海百筹金融信息服务有限公司 | Ticket selecting system of large-scale performance site |
CN106557823A (en) * | 2015-09-25 | 2017-04-05 | 百度在线网络技术(北京)有限公司 | The loading method and device of seating maps |
CN106598219A (en) * | 2016-11-15 | 2017-04-26 | 歌尔科技有限公司 | Method and system for selecting seat on the basis of virtual reality technology, and virtual reality head-mounted device |
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CN108960982A (en) * | 2018-06-22 | 2018-12-07 | 四川华翼共享区块链科技有限公司 | Seat intelligent recognition and marketing system are shared in aviation |
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