CN102137366A - Method and device for receiving and processing multipath emergent calls - Google Patents
Method and device for receiving and processing multipath emergent calls Download PDFInfo
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- CN102137366A CN102137366A CN2010105642779A CN201010564277A CN102137366A CN 102137366 A CN102137366 A CN 102137366A CN 2010105642779 A CN2010105642779 A CN 2010105642779A CN 201010564277 A CN201010564277 A CN 201010564277A CN 102137366 A CN102137366 A CN 102137366A
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Abstract
The invention relates to a method and device for receiving and processing multipath emergent calls, wherein the method comprises the steps of: 1, connecting a fixed station with an intelligent network/train number server, and executing the step 2; 2, obtaining information of the fixed station by the intelligent network/train number server, and executing the step 3; 3, connecting the fixed station with a DCS (Decentralized Control System) server, and executing the step 4; and 4, logining the DCS server by the fixed station through a user name and a password, and executing the step 5, and the like. The device comprises the intelligent network/train number server, the DCS server, the fixed station and a local area network, wherein the intelligent network/train number server is connected with the DCS server through the local area network, and the fixed station is respectively connected with the intelligent network/train number server and the DCS server through the local area network. Compared with the prior art, the invention has the advantages of improving the working efficiency, furthest lowering the adverse impact generated by emergent events, ensuring line smoothness and safety, and the like.
Description
Technical field
The present invention relates to a kind of emergent call processing method and device, especially relate to a kind of answering and handle multichannel emergent call processing method and device.
Background technology
The little triangle conversation of train radio dispatching patcher between the big triangle conversation that realizes dispatcher and driver and Platform attendant, driver, vehicle commander, also provide functions such as reliable system equipment monitoring, remote parameter modification and maintenance management.The composition of wireless dispatching communication system and public mobile network is quite similar.Wireless dispatching communication system comprises: mobile switch, home subscriber database (HDB-Home Data Base), calling party database (VDB-Visited Data Base), authentication server (AUS), NM server (NMS), base station controller (BSC), base station (BS), travelling carriage (MS), fixed station, dispatching desk etc.
At present, the fixed station subsystem generally can provide functions such as individual calling, group calling, urgent call, and individual calling is meant that Platform attendant makes a call to operator on duty's (having only two last stations and next station) at the driver in the dispatcher that drives a vehicle in its scheduling scope (fixed station has only), the station scope, the operation vehicle commander in the scope of station, adjacent station.Adopt the method for calling of running number during called mode driver, other adopt the method for calling of numbers.Group calling provides the call function of one-to-many, and Platform attendant can be called out simultaneously to all drivers in this station, all vehicle commanders, and everyone can converse mutually in a phone group.Urgent call has limit priority to signaling and access-in resource, can toll breakdown the calling of other low priorities under the busy situation of network can set up to guarantee urgent call, can initiate urgent call when emergency takes place or need urgently notify the other side, wherein user terminal can carry out urgent call to Any user and group.
Under current system, for multiway calling, system can't provide the connection latency function, promptly when carrying out urgent call, the fixed station subsystem only provides the function of accepting one tunnel urgent call, if two places go wrong, can't carry out the two-way urgent call simultaneously, be unfavorable for the processing and the solution of burning issue.
Summary of the invention
Purpose of the present invention is exactly that multichannel emergent call processing method and device are handled in the negative effect that provides a kind of in order to overcome the defective that above-mentioned prior art exists and increase work efficiency, at utmost reduce urgent affairs to produce, unobstructed and safe the answering that guarantees circuit.
Purpose of the present invention can be achieved through the following technical solutions:
A kind of answering handled the multichannel emergent call processing method, it is characterized in that, may further comprise the steps:
1) fixed station connects intelligent network/running number server, execution in step 2);
2) intelligent network/running number server obtains this fixed station information, execution in step 3);
3) fixed station connects dcs (Dispatching Control System (Dispatcher Control System)) server, execution in step 4);
4) fixed station lands the dcs server by the user name password, execution in step 5);
5) fixed station obtains listed user profile and state in the dcs server, execution in step 6);
6) fixed station carries out four tunnel monitoring incoming calls, and one the tunnel is that urgent call is reserved, and ordinary call is kept on its excess-three road, execution in step 7);
7) whether interpretation has the access of calling or calling to pick out, and inserts execution in step 8 if call out), pick out execution in step 17 if call out);
8) judge whether this calling inserts is urgent call, if yes, execution in step 9), if not, execution in step 14);
9) judge whether the urgent call circuit is idle, if yes, execution in step 10), if not, execution in step 11);
10) take one the tunnel and insert as urgent call, and execution in step 26);
11) judge whether the ordinary call circuit is idle, if yes, execution in step 12), if not, execution in step 13);
12) take one tunnel ordinary call circuit and insert, and execution in step 26);
13) but dismantle one road ordinary call circuit that has inserted not in conversation, connect urgent call, and execution in step 26);
14) judge whether the ordinary call circuit is idle, if yes, execution in step 15), if not, execution in step 16);
15) insert this road and call out, and execution in step 26);
16) circuit is full, please wait for.
17) judge whether this calling picks out is urgent call, if yes, execution in step 18), if not, execution in step 23);
18) judge whether the urgent call circuit is idle, if yes, execution in step 19), if not, execution in step 20);
19) take the urgent call circuit and carry out urgent call, and execution in step 26);
20) judge whether the ordinary call circuit is idle, if yes, execution in step 21), if not, execution in step 22);
21) take a logical calling line and carry out urgent call, and execution in step 26);
22) dismantle one tunnel connection still not at the ordinary call circuit of conversation, take this ordinary call circuit, carry out urgent call, and execution in step 26);
23) judge whether the ordinary call circuit is idle, if yes, execution in step 24), if not, execution in step 25);
24) take an ordinary call circuit and carry out ordinary call, and execution in step 26);
25) circuit is full, can't carry out ordinary call;
26) fixed station is selected any one and is conversed in many circuits of on, and All other routes are in the access wait state;
27) during end of conversation, fixed station is by initiatively hanging up the telephone or made corresponding line recover idle condition by the other side's mode of hanging up the telephone, and judges whether to withdraw from whole phone system, if yes, and execution in step 28), if not, return step 6);
28) fixed station logs off, and system is nullified to the letter prestige, and disconnects connection.
A kind of answering handled multichannel urgent call processing unit, it is characterized in that, comprise intelligent network/running number server, dcs server, fixed station, local area network (LAN), described intelligent network/running number server is connected by local area network (LAN) with the dcs server, and fixed station is connected with intelligent network/running number server, dcs server respectively by local area network (LAN).
Described fixed station is provided with a plurality of.
Described fixed station comprises phone, touch-screen display, master control borad, secondary control plate, and described touch-screen display is connected with phone, master control borad, secondary control plate respectively.
Compared with prior art, the present invention has the function that multichannel is answered urgent call, when many places are in an emergency, fixed station can insert the multichannel urgent call simultaneously, can concurrent solution burning issue, increase work efficiency, at utmost reduce the negative effect that urgent affairs produce, guarantee the unobstructed and safety of circuit; This system adopts client/server (C/S) pattern, is convenient to increase the quantity of fixed station client, has good autgmentability.
Description of drawings
Fig. 1 is a flow chart of the present invention;
Fig. 2 is a hardware configuration schematic diagram of the present invention;
Fig. 3 is the structural representation of fixed station of the present invention.
Embodiment
The present invention is described in detail below in conjunction with the drawings and specific embodiments.
Embodiment
The present invention adopts automatic classification processing mode, to different type of calls (ordinary call and urgent call) carry out differentiating and processing, reserve sufficient line resource to urgent call, urgent call simultaneously can be seized the line resource of ordinary call, with the response and the processing of maximum assurance urgent call, be convenient to the processing and the solution of emergency.
The present invention can accept four tunnel urgent calls simultaneously, though synchronization has only one the tunnel conversing, can switch between the urgent call of having connected, and makes administrative staff can handle multiple concurrent burning issue simultaneously.
As shown in Figure 1, a kind of answering handled the multichannel emergent call processing method, may further comprise the steps:
Whether step 107, interpretation have to call out to insert or call out picks out, and inserts if call out, and execution in step 108 picks out execution in step 117 if call out;
But step 113, one road ordinary call circuit that has inserted not in conversation of dismantling are connected urgent call, and execution in step 126;
When step 127, end of conversation, fixed station is hung up the telephone by active or is made corresponding line recover idle condition by the other side's mode of hanging up the telephone, and judges whether to withdraw from whole phone system, and if yes, execution in step 128 is if not, return step 106;
As Fig. 2, shown in Figure 3, a kind of answering handled multichannel urgent call processing unit, comprise intelligent network/running number server 2, dcs server 3, fixed station 1, local area network (LAN) 4, described intelligent network/running number server 2 is connected by local area network (LAN) 4 with dcs server 3, and fixed station 1 is connected with intelligent network/running number server 3, dcs server 4 respectively by local area network (LAN) 4.Described fixed station 1 is provided with a plurality of.Described fixed station 1 comprises phone 12, touch-screen display 11, master control borad 13, secondary control plate 14, and described touch-screen display 11 is connected with phone 12, master control borad 13, secondary control plate 14 respectively.
The present invention adopts client/server (C/S) pattern, fixed station 1, intelligent network/running number server 2, letter prestige dcs server 3 are set up into LAN, fixed station 1 obtains user's the relevant information and the correlation circumstance at station from intelligent network/running number server 2, realizes the transmission and and the functions such as voice connection of other wireless terminal devices of voice by letter prestige dcs server 3.
The all-in-one that fixed station 1 is made up of phone 12, touch-screen display 11, master control borad 13, secondary control plate 14.Phone 12 is realized the transmission of voice and is accepted function, touch-screen display 11 is realized the interactive function with the user, and master control borad 13 is realized the control and treatment function of system, and secondary control plate 14 is realized the language process function of system, whole hardware platform is combined, for fixed station provides hardware platform.
Claims (4)
1. answer processing multichannel emergent call processing method for one kind, it is characterized in that, may further comprise the steps:
1) fixed station connects intelligent network/running number server, execution in step 2);
2) intelligent network/running number server obtains this fixed station information, execution in step 3);
3) fixed station connects dcs server, execution in step 4);
4) fixed station lands the dcs server by the user name password, execution in step 5);
5) fixed station obtains listed user profile and state in the dcs server, execution in step 6);
6) fixed station carries out four tunnel monitoring incoming calls, and one the tunnel is that urgent call is reserved, and ordinary call is kept on its excess-three road, execution in step 7);
7) whether interpretation has the access of calling or calling to pick out, and inserts execution in step 8 if call out), pick out execution in step 17 if call out);
8) judge whether this calling inserts is urgent call, if yes, execution in step 9), if not, execution in step 14);
9) judge whether the urgent call circuit is idle, if yes, execution in step 10), if not, execution in step 11);
10) take one the tunnel and insert as urgent call, and execution in step 26);
11) judge whether the ordinary call circuit is idle, if yes, execution in step 12), if not, execution in step 13);
12) take one tunnel ordinary call circuit and insert, and execution in step 26);
13) but dismantle one road ordinary call circuit that has inserted not in conversation, connect urgent call, and execution in step 26);
14) judge whether the ordinary call circuit is idle, if yes, execution in step 15), if not, execution in step 16);
15) insert this road and call out, and execution in step 26);
16) circuit is full, please wait for.
17) judge whether this calling picks out is urgent call, if yes, execution in step 18), if not, execution in step 23);
18) judge whether the urgent call circuit is idle, if yes, execution in step 19), if not, execution in step 20);
19) take the urgent call circuit and carry out urgent call, and execution in step 26);
20) judge whether the ordinary call circuit is idle, if yes, execution in step 21), if not, execution in step 22);
21) take a logical calling line and carry out urgent call, and execution in step 26);
22) dismantle one tunnel connection still not at the ordinary call circuit of conversation, take this ordinary call circuit, carry out urgent call, and execution in step 26);
23) judge whether the ordinary call circuit is idle, if yes, execution in step 24), if not, execution in step 25);
24) take an ordinary call circuit and carry out ordinary call, and execution in step 26);
25) circuit is full, can't carry out ordinary call;
26) fixed station is selected any one and is conversed in many circuits of on, and All other routes are in the access wait state;
27) during end of conversation, fixed station is by initiatively hanging up the telephone or made corresponding line recover idle condition by the other side's mode of hanging up the telephone, and judges whether to withdraw from whole phone system, if yes, and execution in step 28), if not, return step 6);
28) fixed station logs off, and system is nullified to the letter prestige, and disconnects connection.
2. answer processing multichannel urgent call processing unit for one kind, it is characterized in that, comprise intelligent network/running number server, dcs server, fixed station, local area network (LAN), described intelligent network/running number server is connected by local area network (LAN) with the dcs server, and fixed station is connected with intelligent network/running number server, dcs server respectively by local area network (LAN).
3. a kind of answering according to claim 2 handled multichannel urgent call processing unit, it is characterized in that described fixed station is provided with a plurality of.
4. a kind of answering according to claim 2 handled multichannel urgent call processing unit, it is characterized in that, described fixed station comprises phone, touch-screen display, master control borad, secondary control plate, and described touch-screen display is connected with phone, master control borad, secondary control plate respectively.
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| Application Number | Priority Date | Filing Date | Title |
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| CN2010105642779A CN102137366A (en) | 2010-11-26 | 2010-11-26 | Method and device for receiving and processing multipath emergent calls |
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| CN2010105642779A CN102137366A (en) | 2010-11-26 | 2010-11-26 | Method and device for receiving and processing multipath emergent calls |
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| CN102137366A true CN102137366A (en) | 2011-07-27 |
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| CN2010105642779A Pending CN102137366A (en) | 2010-11-26 | 2010-11-26 | Method and device for receiving and processing multipath emergent calls |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106488172A (en) * | 2016-11-21 | 2017-03-08 | 长沙世邦通信技术有限公司 | Video intercom method and system, dispatching desk, Cloud Server and terminal |
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| CN1406002A (en) * | 2001-09-07 | 2003-03-26 | 日本电气株式会社 | Calling connection system and method thereof |
| CN1702983A (en) * | 2005-06-10 | 2005-11-30 | 上海新干通通信设备有限公司 | Communicating method of locomotive wireless communication system |
| CN1838791A (en) * | 2005-03-23 | 2006-09-27 | 中国铁通集团有限公司 | Urgent call method for colony dispatching service |
| CN1863399A (en) * | 2006-03-07 | 2006-11-15 | 华为技术有限公司 | Emergent call processing method |
| CN101035168A (en) * | 2007-04-17 | 2007-09-12 | 华为技术有限公司 | Call scheduling method, system and device |
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2010
- 2010-11-26 CN CN2010105642779A patent/CN102137366A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1406002A (en) * | 2001-09-07 | 2003-03-26 | 日本电气株式会社 | Calling connection system and method thereof |
| CN1838791A (en) * | 2005-03-23 | 2006-09-27 | 中国铁通集团有限公司 | Urgent call method for colony dispatching service |
| CN1702983A (en) * | 2005-06-10 | 2005-11-30 | 上海新干通通信设备有限公司 | Communicating method of locomotive wireless communication system |
| CN1863399A (en) * | 2006-03-07 | 2006-11-15 | 华为技术有限公司 | Emergent call processing method |
| CN101035168A (en) * | 2007-04-17 | 2007-09-12 | 华为技术有限公司 | Call scheduling method, system and device |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106488172A (en) * | 2016-11-21 | 2017-03-08 | 长沙世邦通信技术有限公司 | Video intercom method and system, dispatching desk, Cloud Server and terminal |
| CN106488172B (en) * | 2016-11-21 | 2019-09-13 | 长沙世邦通信技术有限公司 | Video intercom method and system |
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Application publication date: 20110727 |