CN101931626A - Service terminal realizing safe auditing function in remote control process - Google Patents

Service terminal realizing safe auditing function in remote control process Download PDF

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Publication number
CN101931626A
CN101931626A CN 201010262460 CN201010262460A CN101931626A CN 101931626 A CN101931626 A CN 101931626A CN 201010262460 CN201010262460 CN 201010262460 CN 201010262460 A CN201010262460 A CN 201010262460A CN 101931626 A CN101931626 A CN 101931626A
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service terminal
operator
module
managed servers
remote control
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CN101931626B (en
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廖坚强
郭继东
颜亦军
李俊
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Shenzhen Skybility Software Co Ltd
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Shenzhen Skybility Software Co Ltd
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Abstract

The invention relates to a service terminal realizing safe auditing function in remote control process, wherein the service terminal comprises a first communication module for establishing a security encryption link between the service terminal and a client, a management module for receiving an operator service request from the client to perform an identity verification, and distributing a corresponding controlled server to the operator, a second communication module for establishing a video transmission connection between the service terminal and the controlled server, a control module for connecting the input and output of the controlled sever distributed by connection pipes through the video transmission, and an auditing module for recording real-time video of screen image information during operation of the operator, and recording keyboard and mouse control events. The invention records video for control conversations of every controlled server and records the keyboard and mouse control events; therefore, users can review and search each historical conversation record conveniently through the service terminal at any time, and the backtracing of auditing is very convenient.

Description

Realize the service terminal of security audit function in the remote control process
Technical field
The present invention relates to areas of information technology, more particularly, relate to the service terminal of realizing the security audit function in a kind of remote control process.
Background technology
Now, if a network is connected to Internet, the user of this network just can visit the external world and communication with it.But simultaneously, the external world can be visited this network and mutual with it too.For safety, can between this network and Internet, insert an intermediary system, hold up safety curtain one.The effect of this road barrier be blocking-up from the outside by threat and the invasion of network to present networks, the safety of holding present networks and the only outpost of the tax office of audit are provided, therefore, this barrier just is called " fire compartment wall ".Fire compartment wall is exactly a router or the computer between in-house network or Web website and Internet, is called Bastion Host again.
Traditional Bastion Host is being played the part of the person's of guarding the gate responsibility, all all will fan the gate process from this to the request of the network equipment and server, therefore often by the multiple security strategy of definition, be used to tackle unauthorized access and malicious attack, and all unauthorized access behaviors to target device are blocked, filtered out in illegal order.But adopt such security strategy technology, traditional Bastion Host is subjected to the deception of network agent and Session Hijack easily, ensures the meaning of intranet security thereby lost it.
Summary of the invention
The technical problem to be solved in the present invention is, at the safety of existing Long-distance Control product and the technological deficiency of audit aspect, provides a kind of service terminal of realizing the security audit function in remote control process through improvement.
The technical solution adopted for the present invention to solve the technical problems is: construct the service terminal of realizing the security audit function in a kind of remote control process, by the service request of network reception from long-range operator, service terminal is according to the Managed Servers of operator's right assignment correspondence after authentication, activate the video transmission connection between service terminal and the corresponding Managed Servers, and set up tunnel between operator's client and the service terminal, the operator just can take over the input and output of corresponding Managed Servers by the control desk of service terminal like this, simultaneously when the operator controls corresponding Managed Servers, by the account number that adopts another one only to have browse right operations of operators and control procedure are recorded a video in real time, and be kept at service terminal or the remote server that is attached thereto in be used to the user of service terminal that historical session record retrieval function is provided.
The invention provides the service terminal of realizing the security audit function in a kind of remote control process, comprising:
First communication module is used to provide network to set up the tunnel of described service terminal and client;
Administration module, link to each other with described first communication module, be used to receive from after the service request of operator by the client transmission user's identity being verified, after by authentication, allow the operator to connect the control desk of described service terminal, and distribute the Managed Servers of correspondence according to management strategy for the operator;
Second communication module links to each other with described administration module, is used to set up described service terminal and connects with video transmission between the corresponding Managed Servers that is distributed;
Control module, link to each other with described first communication module, second communication module and administration module, be used for connecting the input and output of taking over the Managed Servers that distributes by described video transmission, the screen image information of corresponding Managed Servers is transferred to the operator by tunnel, and receive the operator by long-range input keyboard and the mouse control signal to control corresponding Managed Servers;
The audit module when the operator controls corresponding Managed Servers, is recorded a video in real time to the screen image information of operations of operators process, and record keyboard and mouse control incident.
Realize in remote control process of the present invention in the service terminal of security audit function that described audit module adopts bypass video recording technology that the screen image information of operations of operators process is recorded a video in real time.
In remote control process of the present invention, realize in the service terminal of security audit function, described audit module also is used for the keyboard of video recording of operations of operators process and record and the remote server that the mouse control incident is kept at service terminal or is attached thereto, for the user provides historical session record retrieval and playing back videos function.
Realize in remote control process of the present invention in the service terminal of security audit function that described historical session record retrieval is based on sometime keyboard and mouse record combining screen video information are retrieved.
Realize that in remote control process of the present invention described service terminal also comprises in the service terminal of security audit function: playing module is used for synchronous playing is carried out in described operator's operation and the process of controlling described Managed Servers.
Realize that in remote control process of the present invention described service terminal also comprises in the service terminal of security audit function: human-computer interaction module is used to the user of Managed Servers that the interactive interface that uses described service terminal is provided.
Realize that in remote control process of the present invention described control module comprises the KVM unit in the service terminal of security audit function.
Realize that in remote control process of the present invention described tunnel is set up based on IPSEC VPN in the service terminal of security audit function, described network comprises local area network (LAN), wide area network, the Internet; Network schemer can be based on wired and/or wireless.
Implement to realize in the remote control process of the present invention the service terminal of security audit function, have following beneficial effect: the present invention adopts a kind of remote control technology of new type of safe, though service terminal is deployed between the intranet and extranet, but service terminal does not need to insert Intranet, only need by special-purpose video transmission line (for example KVM connecting line), the screen display that just can obtain Managed Servers changes, and by connecting the netting twine of outer net, is one-way transmitted to outer net operator's client.Otherwise outer net operator's mouse, the instruction of keyboard also are by the service terminal one-way transmission.Business datum unactual in the whole process flows to client, uses the display map of operation on the just server that client is seen, avoids the remote transmission solid data, thereby promotes the fail safe of Long-distance Control.
Simultaneously in Long-distance Control, adopted bypass video recording technology in the service terminal, adopted an account number that only has browse right of implementing outside the Long-distance Control account number, control procedure has been recorded a video with onlooker's angle, both eliminated interference, also guaranteed the independence of audit simultaneously control.
Description of drawings
The invention will be further described below in conjunction with drawings and Examples, in the accompanying drawing:
Fig. 1 is a module diagram of realizing the service terminal of security audit function according to a preferred embodiment of the invention in the medium-long range control procedure;
Fig. 2 is according to the reciprocal process schematic diagram of realizing the security audit function in the preferred embodiment of the present invention medium-long range control procedure;
Fig. 3 is an Organization Chart of realizing the security audit function according to a preferred embodiment of the invention in the medium-long range control procedure;
Fig. 4 is a schematic flow sheet of realizing Long-distance Control and audit in the midcorse control process according to a preferred embodiment of the invention.
Embodiment
In order to make purpose of the present invention, technical scheme and advantage clearer,, the present invention is further elaborated below in conjunction with drawings and Examples.
The present invention is intended to propose a kind of service terminal of realizing the security audit function in remote control process, is used to realize the safety when outer net is controlled Intranet remote access and can audits.The present invention has ensured that the equipment of Intranet and data can not be exposed among the outer net, in the whole service process, service terminal does not need to insert Intranet, only need by special-purpose video transmission line, just can between operator and Managed Servers, transmit the interactive information such as demonstration variation of mouse, keyboard, screen, business datum unactual in the whole process flows to client, use the display map of operation on the just server that client is seen, avoid the remote transmission solid data, thereby promote the fail safe of Long-distance Control.Its unique comprehensive security auditing service has been guaranteed the data encryption transmission of whole service process and has controlled safe and reliablely that simultaneously integrated digitlization monitoring in real time and audit function become the solid technical guarantee of client's data security and perfect system safety.
Audit function of the present invention is different from the audit function of traditional remote service terminal, possesses brand-new security feature, be in particular in: in whole implementation of remote control process, terminal equipment uses another user who only has the View authority, and the information of screen is recorded a video.So both descended the operation of Long-distance Control by video record, and adopted the account number of two different rights to control and record a video simultaneously respectively, elimination influences each other.Also the information such as displacement of keyboard keystroke and mouse are noted simultaneously, formed a complete service log, and be uploaded on the long-range server.And at the service log of uploading, the present invention also provides search function, and the user can be by sometime some specific keyboard and mouse record combining screen video information are retrieved, to improve the efficient of video recording audit function.When improving fail safe, distance control mode of the present invention has also been broken away from the dependence of traditional control method to network, has realized other Long-distance Control of server host BIOS level, and then has realized the more system's support of bottom of serviced IT system.Therefore, the equipment under serviced client's raw device and the system crash state can be accepted the remote service of the side of service fully, has greatly expanded remote control ability and service range.
In addition, the present invention also has the situation of many Managed Servers at serviced user side especially, has designed service terminal, thereby distributes one or more corresponding server according to the strategy that is provided with in the service terminal for the user, so that improve the efficiency of management.
See also Fig. 1, in remote control process, realizing the module diagram of the service terminal of security audit function in according to a preferred embodiment of the invention.As shown in Figure 1, service terminal provided by the invention comprises:
First communication module 102 is used to provide network to set up communicating to connect of described service terminal 104 and client 302.
Administration module 104 links to each other with first communication module 102, mainly provides based on role, right assignment, and the management function of fine granularity access control policy is set.Administration module 104 receives from after the service request of operator by client 302 transmissions operator's identity being verified, the control desk and then the link control module 108 that allow the operator to take over described service terminal 304 after by authentication, and distribute the Managed Servers 306 of correspondence for the operator according to management strategy.The operator here for arranged for the client provides the IT engineer of IT service, and IT engineer has proprietary login name and password, is used to land service terminal 304.
Second communication module 106, link to each other with administration module 104, being used to set up described service terminal 304 connects with video transmission between the corresponding Managed Servers 306 that is distributed, promptly adopt video transmission line to connect, for example KVM connecting line or other be only for the moving connecting line of unidirectional flow of data, thereby avoid solid data to flow out from Managed Servers.
Control module 108, link to each other with first communication module 102, second communication module 106 and administration module 104, be used for connecting the input and output of taking over the Managed Servers 306 that distributes by video transmission, comprise mouse, keyboard, display, make that the operator can be by the control desk remote operation and the corresponding Managed Servers 306 of control of service terminal 304.
At this, control module 108 at first is transferred to the operator with the screen image information of corresponding Managed Servers, and receive the operator by long-range input keyboard and the mouse control signal to control corresponding Managed Servers.Control module 108 includes but not limited to the KVM unit, thereby keyboard, mouse, the display of Managed Servers 306 is connected in service terminal 304.Configuration by suitable keyboard, mouse, display, many controlled computers or server 306 are visited and controlled to the control desk that can allow the operator pass through service terminal 304, do not rely on the control of existing network enforcement to remote system, the centralized management of realization system and network, improve Systems Operator's operating efficiency, save area of machine room or the like.
Audit module 110 when the operator controls corresponding Managed Servers, is recorded a video in real time to the screen image information of operations of operators process, and record keyboard and mouse control incident.And preferably adopt bypass video recording technology, promptly in whole implementation of remote control process, terminal equipment uses another user who only has the View authority, and the information of screen is recorded a video.So both descended the operation of Long-distance Control by video record, and adopted the account number of two different rights to control and record a video simultaneously respectively, elimination influences each other.Operator and this audit module 110 keyboard of operations of operators process video recording and record and mouse control incident can also be kept at service terminal or the remote server that is attached thereto in, the function of historical session record retrieval and playing back videos is provided for the user.Described historical session record retrieval is based on sometime keyboard and mouse record combining screen video information are retrieved.For example, order is retrieved to input kill/rm/format, thereby realizes the audit management to operator's historical operation.
Service terminal 304 of the present invention can further include: playing module (not shown), playing module are used for the synchronous playing operator is carried out in described operator operation and the process of controlling described Managed Servers.
Service terminal 304 of the present invention can further include: the human-computer interaction module (not shown) is used to the user of Managed Servers that the interactive interface that uses described service terminal is provided.
Service terminal 304 of the present invention provides the tunnel can be such as but not limited to setting up based on IPSECVPN, and the network that described first communication module 102 provides includes but not limited to local area network (LAN), wide area network, the Internet; Network schemer can be based on wired and/or wireless.Seeing also Fig. 2, is according to the reciprocal process schematic diagram of realizing the security audit function in the preferred embodiment of the present invention medium-long range control procedure.At first, service terminal 304 is deployed in user's machine room, links to each other with one or more Managed Servers in advance.
S1, operator need provide service request to service terminal 304 if want to carry out the IT service on client 302,304 couples of operators' of service terminal number of the account and authority are carried out authentication.If then allow the control desk of operator's Connection Service terminal 304 to enter step S2 simultaneously by authentication.If by checking, then user 302 can't the access services terminal, service stopping.
S2, service terminal 304 be according to the strategy that has been provided with, and the Managed Servers according to operator's right assignment correspondence promptly finds one or more corresponding Managed Servers in by all Managed Servers 306.Subsequently, activate communicating to connect between corresponding Managed Servers 306 and the service terminal 304, and set up the tunnel between service terminal 304 and operator's the client 302, thereby can take over operation by control desk to Managed Servers 306.
S3, operator can by the input and output of control desk adapter to Managed Servers 306, and then operate and control corresponding Managed Servers 306 by the control desk of client 302 Connection Service terminals 304.At this, service terminal 304 is transferred to the operator with the screen image information of corresponding Managed Servers, and receive the operator by long-range input keyboard and the mouse control signal to control corresponding Managed Servers.
S4,304 couples of operators of service terminal carry out the process of IT service and record a video, and note keyboard and mouse control incident to be kept at service terminal 304 or to be uploaded in the remote server that is attached thereto.Can play this operating process in real time at service terminal 304 simultaneously.
S5, service terminal 304 or remote server are preserved the historical session record, comprising screen, keyboard and mouse click event, and provide historical session record retrieval and playing back videos function for the user of service terminal 304.The user can be by sometime some specific keyboard and mouse record combining screen video information are retrieved, to improve the efficient of video recording audit function.
See also Fig. 3, for realizing the Organization Chart of security audit function in the preferred embodiment medium-long range control procedure of basis.As shown in Figure 3, this remote control process is mainly by service terminal 304, and realized by the client 302 of operator's one side and serviced user's at least one Managed Servers 306.
At first by the service request of service terminal 304 receptions, at the control desk that after authentication, then allows operator's Connection Service terminal from client 302; Service terminal 304 distributes corresponding Managed Servers 306 according to management strategy for the operator, promptly to Managed Servers N, choose one or more Managed Servers at Managed Servers 1, and activate service terminal 304, and set up the tunnel of service terminal 304 and client 302 to the video transmission connection between the corresponding Managed Servers 306 that distributes; Service terminal 304 is taken over the input and output of the Managed Servers 306 that is distributed for the operator provides control desk, comprises mouse, keyboard, display, thus the Managed Servers 306 that operation and control are distributed; Unique distinction of the present invention is that service terminal 304 is when the operator operates and controls corresponding Managed Servers, screen image information to the operations of operators process is recorded a video in real time, and it is record keyboard and mouse control incident, and preferred but be not limited to adopt the bypass video recording system.The present invention is specially adapted to have the situation of many Managed Servers 306, mainly by in the service terminal 304 the management access strategy being set a long way off, being different users and distributing corresponding Managed Servers, thereby improve the efficiency of management.
See also Fig. 4, for realizing the schematic flow sheet of Long-distance Control and audit in the midcorse control process according to a preferred embodiment of the invention.As shown in Figure 4, service terminal is at first encoded the screen image information of the Managed Servers that gets access to (compression, encryption etc.), is transferred to operator's server by network (Wireless/wired).Operator's server is decoded to screen image information after (decompression, deciphering etc.), and the operator is according to the Managed Servers screen picture of seeing, mouse beacon and keyboard.After mouse moves and encodes in operator's server with the information of keyboard keystroke, by Network Transmission to service terminal.Service terminal will be transferred to Managed Servers through mouse, the Keyboard Control signal of decoding again, thereby realize Long-distance Control.
In whole implementation of remote control process, service terminal uses another user who only has the View authority, to the information of screen record a video (shown in the step 404); Simultaneously also the information such as displacement of keyboard keystroke and mouse are noted (shown in the step 402), form a complete service log, preserve or be uploaded to (shown in the step 406) on the long-range server.The service log of uploading simultaneously also provides search function, and the user can be by sometime some specific keyboard and mouse record combining screen video information are retrieved, to improve the efficient (shown in the step 408) of video recording audit function.
The meaning of this patented invention is to provide a kind of service terminal of realizing the security audit function in remote control process, this service terminal can be recorded a video to the control session of every Managed Servers, comprise screen image signal, and input of record keyboard and mouse click event, it is kept in distant place service terminal or the remote server, to satisfy the requirement of behavior audit, simultaneously because service terminal or remote server are arranged on user side, so the user can check and retrieve each historical session record at any time easily by service terminal, so that audit is recalled.The present invention has simultaneously ensured that the equipment of Intranet and data can not be exposed among the outer net, in the whole service process, service terminal does not need to insert Intranet, only need by special-purpose video transmission line, just can between user such as operator and Managed Servers, transmit the interactive information such as demonstration variation of mouse, keyboard, screen, business datum unactual in the whole process flows to client, use the display map of operation on the just Managed Servers that client is seen, avoid the remote transmission solid data, thereby promote the fail safe of Long-distance Control.Make the operator can make things convenient for, dynamically allocate efficiently the IT Service Source, provide remote I T service, save time, save traveling expense, increase work efficiency, solve human resources pressure by this service terminal.
The present invention is described according to specific embodiment, but it will be understood by those skilled in the art that when not breaking away from the scope of the invention, can carry out various variations and be equal to replacement.In addition, for adapting to the specific occasion or the material of the technology of the present invention, can carry out many modifications and not break away from its protection range the present invention.Therefore, the present invention is not limited to specific embodiment disclosed herein, and comprises that all drop into the embodiment of claim protection range.

Claims (8)

1. realize the service terminal of security audit function in the remote control process, it is characterized in that, comprising:
First communication module is used to provide network to set up the tunnel of described service terminal and client;
Administration module, link to each other with described first communication module, be used to receive from after the service request of operator by the client transmission user's identity being verified, after by authentication, allow the operator to connect the control desk of described service terminal, and distribute the Managed Servers of correspondence according to management strategy for the operator;
Second communication module links to each other with described administration module, is used to set up described service terminal and connects with video transmission between the corresponding Managed Servers that is distributed;
Control module, link to each other with described first communication module, second communication module and administration module, be used for connecting the input and output of taking over the Managed Servers that distributes by described video transmission, the screen image information of corresponding Managed Servers is transferred to the operator by tunnel, and receive the operator by long-range input keyboard and the mouse control signal to control corresponding Managed Servers;
The audit module when the operator controls corresponding Managed Servers, is recorded a video in real time to the screen image information of operations of operators process, and record keyboard and mouse control incident.
2. realize the service terminal of security audit function in the remote control process according to claim 1, it is characterized in that described audit module adopts bypass video recording technology that the screen image information of operations of operators process is recorded a video in real time.
3. realize the service terminal of security audit function in the remote control process according to claim 1, it is characterized in that, described audit module also is used for the keyboard of video recording of operations of operators process and record and the remote server that the mouse control incident is kept at service terminal or is attached thereto, for the user provides historical session record retrieval and playing back videos function.
4. realize the service terminal of security audit function in the remote control process according to claim 3, it is characterized in that described historical session record retrieval is based on sometime keyboard and mouse record combining screen video information are retrieved.
5. according to the service terminal of realizing the security audit function in any described remote control process in the claim 1 to 4, it is characterized in that described service terminal also comprises:
Playing module is used for synchronous playing is carried out in described operator operation and the process of controlling described Managed Servers.
6. according to the service terminal of realizing the security audit function in any described remote control process in the claim 1 to 4, it is characterized in that described service terminal also comprises:
Human-computer interaction module is used to the user of Managed Servers that the interactive interface that uses described service terminal is provided.
7. according to the service terminal of realizing the security audit function in any described remote control process in the claim 1 to 4, it is characterized in that described control module comprises the KVM unit.
8. according to the service terminal of realizing the security audit function in any described remote control process in the claim 1 to 4, it is characterized in that described tunnel is set up based on IPSEC VPN, described network comprises local area network (LAN), wide area network, the Internet; Network schemer can be based on wired and/or wireless.
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CN103327069A (en) * 2013-05-16 2013-09-25 北京神鹰城讯科技有限公司 WEB-based remote client service support method and system
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CN103841114B (en) * 2014-03-20 2017-02-08 北京中电普华信息技术有限公司 Intelligent operation and maintenance safety audit method and system
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CN108540463A (en) * 2018-03-27 2018-09-14 深圳市创智成科技股份有限公司 A kind of control method and system improving data security
CN109151405A (en) * 2018-10-30 2019-01-04 北京中电瑞铠科技有限公司 A kind of O&M communication apparatus
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CN112468535A (en) * 2020-10-22 2021-03-09 国网浙江省电力有限公司绍兴供电公司 Method, device and system for realizing safety type human-computer interaction service

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CN102739612A (en) * 2011-04-12 2012-10-17 深圳市金蝶中间件有限公司 Remote control method and intermediate server
CN102185907A (en) * 2011-04-22 2011-09-14 杭州比特瑞旺电脑有限公司 Method for implementing keyboard, video and mouse (KVM)-OVER-Internet protocol (IP) video recording auditing system
CN102768845A (en) * 2011-05-03 2012-11-07 ***通信集团公司 Video index method and system
CN102768845B (en) * 2011-05-03 2015-03-11 ***通信集团公司 Video index method and system
CN102279739A (en) * 2011-06-10 2011-12-14 吴东辉 Recording method and application of screen operation
CN102279739B (en) * 2011-06-10 2016-12-21 大连佳音科技有限公司 The recording method of screen operator and application
CN103166777A (en) * 2011-12-13 2013-06-19 成都勤智数码科技有限公司 Operation method and device for equipment remote operation and maintenance
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Inventor after: Yan Yijun

Inventor after: Liao Jianqiang

Inventor after: Guo Jidong

Inventor after: Li Jun

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