CN101877110A - Product management system and application method thereof - Google Patents

Product management system and application method thereof Download PDF

Info

Publication number
CN101877110A
CN101877110A CN2010101492804A CN201010149280A CN101877110A CN 101877110 A CN101877110 A CN 101877110A CN 2010101492804 A CN2010101492804 A CN 2010101492804A CN 201010149280 A CN201010149280 A CN 201010149280A CN 101877110 A CN101877110 A CN 101877110A
Authority
CN
China
Prior art keywords
product
service
bank
information
function
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN2010101492804A
Other languages
Chinese (zh)
Inventor
郑爱军
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
SUZHOU DEJAX INFORMATION TECHNOLOGY CO Ltd
Original Assignee
SUZHOU DEJAX INFORMATION TECHNOLOGY CO Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by SUZHOU DEJAX INFORMATION TECHNOLOGY CO Ltd filed Critical SUZHOU DEJAX INFORMATION TECHNOLOGY CO Ltd
Priority to CN2010101492804A priority Critical patent/CN101877110A/en
Publication of CN101877110A publication Critical patent/CN101877110A/en
Pending legal-status Critical Current

Links

Images

Landscapes

  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)

Abstract

The invention provides a product management system established on the basis of an internet banking base platform. The product management system comprises a product database, a product basic information management module, a product policy management module, a product accounting management module, a basic service management module, a product service management module, a product marketing management module, a product contract management module, a functional product design and development platform and a workflow engine. Compared with the prior art, the invention has the advantages that a bank can organize marketing management expansion activity on internet banking services on the one hand, and an internet banking application system which is based on a platform and has strong flexibility and easy expansion on the basis of service abstract can be realized on the other hand.

Description

Product Management System and application process thereof
Technical field
The present invention relates to a kind of Product Management System and application process thereof, especially relate to a kind of service product that makes up based on Web bank's basic platform and design a model and Product Management System and application process thereof.
Background technology
Web bank is a bank for the client provides the new tool of bank service, and it utilizes the Internet technology to provide comprehensive, unified, safe, real-time financial service for the client based on existing banking.Along with the development of Internet with popularize, Web bank becomes the focus that International Banks circle are paid close attention to rapidly as a kind of novel customer service mode.
Since 1999, the banks of China operational line has had significant development, and domestic Web bank also begins to show blank at present after exploration in a few years, and each tame bank has all released the Web bank's product of oneself one after another.China Merchants Bank is after abundant pilot, and formally having released quite has the online service of " multifunctional network " of characteristics; China Merchants Bank mainly contains family finance, on-line payment, account query, shopping online and payment etc. to personal user's business on the net; Have account query, payment account transfer, payroll credit and bank information service etc. in the service for corporate customers.The National Industrial and Commercial Bank of China is the breach with large-scale group customer financing with B to B on-line payment especially, and the network support that spreads all over the country is provided for enterprise's on line financing.Agricultural bank is a common customer, the individual client, and corporate client provides different types of Web bank service kind respectively.Bank of Communications has at first released feature richness at the demand of corporate client, especially at group customer public network is gone to bank, has released subsequently and has the foreign exchange treasured, the individual Web bank service system of characteristic services such as fund business.
Can see from top the present invention for example, each tame bank all the development of Web bank and marketing as improving the bank service level, strive for client's important process, and in the service kind of constantly strengthening and improve Web bank, release new business.
Bank is the enterprise of a service type, and on sell content, its action provides financial service to the client exactly.But traditionally, bank is not deep to the understanding of product concept, just because of this, bank aspects such as marketing theory, operation accounting all a little less than.The theory of managing because of banking establishments is relatively weak, ignore the inner input and the accounting system of output, to the client then is to ignore marketing work, there are not good product planning and innovation mechanism, shortage is to the careful analysis of customers, and cause the simple and simplification of bank service content, under traditional professional thinking, the present invention integrates the service content of bank often from the angle of transaction, the service that bank externally provides is packaged into and is trading function one by one, this point also is reflected in the construction of present Web bank, interface as the Internet-based banking services function is consistent with the function interface that the user sees in counter system basically, the characteristic that can not reflect online service so the service content of Web bank is also fairly simple and simplification, can not satisfy present client's demand.
Summary of the invention
At the deficiencies in the prior art, the technical matters that the present invention solves provides a kind of service product towards Web bank and designs a model and Product Management System and application process thereof, this model proposes the method for product analysis method, by introducing the notion of product and service, business tine to Web bank is analyzed, abstract and conclude, the inherent law of Internet-based banking services tissue is found out in formation, for the construction of bank system of web platform provides support on the method, be directed to this method simultaneously, the present invention also provides a kind of module of Product Management System of relevant Web bank.
Purpose of the present invention realizes by following technical scheme is provided:
A kind of Product Management System, based on setting up on Web bank's basic platform, wherein, described Product Management System comprises:
Be used to store the product database of the various product informations of Web bank, also include service database in this product database;
Be used to finish product basic information management module to the maintenance function of product essential information;
Be used to manage and product charge and the preferential relevant policy key element and the product policy administration module of rule;
Be used to finish the product accounting management module of service of goods being carried out inputoutput calculating aspect related content;
Be used to finish infrastructure service administration module to the management function of each element information of infrastructure service;
Be used for the standards service business need is defined the service of goods administration module that obtains product function;
Be used for the various product promotion activities and the product marketing administration module of message tube maintenance function after sale;
Be used to provide product contract administration module to the maintenance management of various signatory contents;
Be used to provide a visual product design and development platform, and on development platform, by infrastructure service, the essential information of definition product, the various parameters of calling, define product of configuring product of arrangement bank, realize the functional product design and the development platform of Web bank's Products Development easily to serving;
And the workflow engine that is used on the level of product, calling Web bank's infrastructure service.
Further, described product essential information comprises product content life cycle information, customers' information, supplier information, administrative authority's information.
Further, described policy key element comprises expense key element and preferential key element.
Described expense key element is made up of charge type and charge method.
Described charge type comprises advanced charge, initial cost, circulation expense, resource occupation expense, service fee; Described charge method comprises fixed expense, fractional anticipatory charge, ratio charge, limits charge.
Again further, described product accounting management module comprises cost element and income key element, after described cost element is meant that product is gone into operation, and all kinds of costs that in the process of customer service, comprised, described income key element refers to the contribution of product to bank's gross profit.
Again further, described infrastructure service administration module comprises action element, common parameter, business factor, and cost parameter.
Further, described service of goods administration module comprises Product Definition key element, expense key element and preferential parameter.
Further, described product marketing administration module comprises product information customization function, client access maintenance of information function, customer care budget management function, important festivals greeting function, new product recommendation function.
Purpose of the present invention realizes by following method is provided:
A kind of application process of Product Management System wherein, may further comprise the steps:
A, service definition: banking personnel screen for the atomic function of each system of bank, put out the service function on various bases in order, and by the infrastructure service administration module, are maintained in the service database;
B, product development: the instrument that the user provides by product design and development platform, set up the essential information of product, the various service fees and the preferential policy of definition product, finish the information configuration work of product, simultaneously, the user can utilize the service of goods administration module in conjunction with the information of service database, the various element of services of definition product are finished the substantive development of product;
C, product marketing: the user can set up the information publishing policy to the client in the product marketing module, make the client can in time understand the product information of bank;
D, product are contracted: for staple product, will set up contract between bank and the client in product contract administration module, hold the service of finishing the client in agreement;
E, daily service: the set of service of product can be inquired about according to client's transaction request by system, and sets up the execution flow process of product and service according to configuration information, and each system of calling the backstage finishes the concrete business operation of product.
Compared with prior art, the invention has the beneficial effects as follows: bank can organize the marketing expansion activity to Internet-based banking services on the one hand, on the other hand, the present invention can be on the abstract basis of business implementation platformization, dirigibility is strong, easy Web bank's application system of expansion.
Description of drawings
The invention will be further described below in conjunction with accompanying drawing:
Fig. 1 is the bank product service rack composition of an embodiment of the present invention.
Fig. 2 is the customer-oriented product configurations illustraton of model of Web bank.
Fig. 3 is towards the system architecture diagram of the Product Management System of Web bank in the best mode for carrying out the invention.
Embodiment
Following with reference to description of drawings preferred forms of the present invention.
In the present invention bank service is divided into two big classes: basic service, service of goods.
The various functions that bank provides for the client finally can both be abstracted into the service of some class standards, these standard operations are called basic service, and basic service is to break away from the specific product traffic performance, in other words, a basic service has only prolong knot under product, just has concrete professional meaning.For example, withdrawing the money is a basic service, and so, so withdraw the money to fixed deposit, still current deposit is withdrawn the money, then will to move concrete prolong knot definite under fixed deposit or current deposit product withdrawing the money this.
Service of goods is meant the function action that under the specific product client is provided, general basic service be prolong knot under a product, the characteristic of giving product then can become concrete service of goods.
As shown in Figure 1, be the bank product service rack composition of an embodiment, also have products such as current deposit, installment savings, silver card be logical below the bank product in this embodiment.Each product all has a series of service, finish concrete service request to the client, comprise the service of opening an account, cancellation service, the service of renewing, draw service etc. as current deposit, installment savings comprise the service of opening an account, cancellation service, the service of renewing, draw service etc., these services then are to set up on some general basic service bases, these basic services are often through coming out to the abstract definition of banking, when their prolong knots have produced different services of goods in that different products is next.
Bank on the net, the content of product is service, is to provide a series of service of being operated by different personnel to the client, these operations comprise self-help operation and two kinds of patterns of service personnel operation.For example, on the net in the bank, the product of a corporate payments, single by system exactly, check and three services such as affirmation constitute, each action is again to be operated by different operators, and has constituted an organic operation flow again between three actions, in fact is exactly a workflow.Certainly, in the inside of service similar workflow can be arranged also.According to the definition of front, the present invention will have the action definition of professional meaning to become service, therefore, on professional level, the present invention ignores the description to the service internal work flow, and focus is placed on trading function one deck to Web bank, and these services are bases of Web bank's product configurations.
As shown in Figure 2, be the customer-oriented product configurations model of Web bank, wherein:
Product is made of several services, and service is to be generated by the characterisitic parameter that basic service adds product; Each service can define different operator (user), and the mode of operation can be the bank service personnel, also can be the customer self-service operation; Bank (is providing service) when the client provides product, the realization of product is finished by the combination of service, and service can be carried out according to predetermined operation flow, so just forms a product workflow.The whole process that just can finish service is checked in for example necessary first typing of Web bank's account transfer again.Bank on the net, service can be regarded a transaction of Web bank as.
On the service basis, realize that therefore service is the basis of whole Internet-based banking services function, is the basic service resource of Web bank on the product.So the abstract and characteristics of the level of the business realizing of a bank system of web and service have great relation.In realization, service should be satisfied two basic demands as far as possible: 1, service by all kinds of means; 2, ease for use, wherein:
Service request is meant by all kinds of means: Web bank provides service as channel to the client with Internet, but development along with business, simple online channel can not satisfy client's demand, therefore, bank's various service products that the client is provided on the net, the realization of its service will be considered from the compatibility to multiple support channels.And on the level of product, realize serving co-operating at different channels, make Web bank have stronger availability.Should satisfy following requirements in the bank on the net:
Inner channel: satisfy the user's of Web bank access, comprise browser client, SMS platform etc.;
Outside channel: satisfy the access requirement of third party system, promptly outreach platform.
The ease for use of service comprises the assessment of product level and service level, and wherein the product level assessment needs to consider: whether the operating process of service menu entities and interface layout whether reasonable, Web bank's product be reasonable; The assessment of service level needs to consider: whether whether the interface of function easy to operate, friendly, and whether the efficient of function how, can retrieve information in enormous quantities such as a large amount of account, and on the net whether other channel beyond the bank is operated, and increases convenience.Therefore, can see, to the optimization of Internet-based banking services, the topmost optimization that still is service, improve it operation interface, raise the efficiency, and by other the means of services.Such result can be so that the present invention finally can be the basic service standardization of Web bank, carry out the expansion of product on this basis, make the development of Web bank be based upon on the basis solid, that can accumulate, the product new for rolling development provides support.
As shown in Figure 3, the Product Management System of best mode for carrying out the invention Web bank, described Product Management System is based upon on Web bank's basic platform, it is a subsystem of Web bank, described Web bank basic platform is provide the foundation Development Framework, various public application component, a safety certification assembly of Product Management System, as long as make Product Management System be absorbed in own service logic own, be the outside exploitation and the running environment of system.It specifically comprises with lower module:
(1) product database
According to invention thought of the present invention, product is to be based upon on the basis of service, so the core of product database is a service database, service database is the information of the atomic function of the various banks of storage built-in system, is used to assemble Web bank's product.Product database then is the information of the various products of storage Web bank, and product is to organize on the basis of service, the professional kind of curstomer-oriented design.
(2) product basic information management module
Finish the maintenance function to all kinds of essential informations of product, the particular content of product information comprises:
2.1 product content information: i.e. the description of product refers to that the client can understand the basic condition of product by product content to the introduction of product function, service, policy, content such as go through the formalities.
2.2 life cycle information: refer to that the product people is designed into the process of termination, in the life cycle scope, can come the current state of famous special product by Product Status.
2.3 customers' information: refer to service of goods at the target customer.The present invention divides target customers according to client's various attributes, and client properties is special client, content in rank, credit grade, education degree, sex, the occupation etc.
2.4 supplier information: refer to the production division of product, for substitute service, also will indicate the production unit of product, the concrete information content is vendor name, supplier information, contact method or the like.
2.5 administrative authority's information: the competent authorities of product, usually product is designed with parameter management by competent authorities and safeguards.Management of product department can define product manager's role.
(3) product policy administration module
Policy mainly is to consider charge that product is carried out and preferential relevant key element and rule, and system provides management function to this category information.Concrete policy key element comprises:
3.1 expense key element
The expense key element mainly is made up of charge type and charge method, and wherein charge type comprises contents such as advanced charge, initial cost, circulation expense, resource occupation expense, service fee.Wherein service fee is of most critical in the product expense.And charge method comprises the charge of fixed expense, fractional anticipatory, ratio charge, limits composition such as charge, can combine processing to top several form of tariffs usually.
3.2 preferential key element
Product is preferential to be meant according to various clients and market condition factor, the policy that the various charges of collecting when the client is carried out service of goods are reduced or remitted, and the preferential condition of product can be considered from two aspects.One is the relevant preferential policy of client properties, according to client's various attribute conditions, lays down preferential policies, and client's attribute comprises client's grade, client's credit, client's integration or the like content.Another is and the irrelevant factor of client properties, comprises time (comprising time period, festivals or holidays etc.), place or the like content.
(4) product accounting management module
This module is finished the related content of service of goods being carried out the calculating aspect of inputoutput, mainly comprises two aspects such as cost element and income key element.After cost element was meant that product is gone into operation, all kinds of costs that comprised in the process of customer service mainly comprised, the resource occupation cost--as cost, cost of serving, wherein, the cost of bank product mainly comes from cost of serving, i.e. transaction cost.The income key element refers to the contribution of product to bank's gross profit, and the contribution key element of product can obtain by the statistics of analytic system.
(5) infrastructure service administration module
Finish the management function to each element information of infrastructure service, the key element of infrastructure service is divided into following several types:
5.1 action element
Action is the basic demand of definition service, and the essential implication of service is exactly the function treatment that curstomer-oriented provides, and handles by action, finishes client's demand, and the present invention here defines standards service by action.
5.2 common parameter
Common parameter is that standards service is owned the parameter elements combination together, and its content is customer type, customer ID, channel, attendant etc.
5.3 business factor
Business factor is meant each standards service, offer the parameter sets that product defines the service business meaning, the present invention can be when doing product design, business factor to each standards service defines, make standards service become the business function service of specific product, this is the pacing items that standards service becomes service of goods.
5.4 cost parameter
Refer to that decision finishes the key element of the required cost of the course of action of a standards service, the cost parameter of each service is different, but generally all is relevant with several like this key elements: channel, attendant, place etc.
(6) service of goods administration module
Service of goods is on the standards service basis, defines the product function that obtains by the business need to standards service, and its key element comprises several like this aspects:
6.1 Product Definition key element
The decision standards service becomes the service parameter elements combination of specific products, generally provides unified elements combination by standards service, and selects definition when specifically defining product.
6.2 expense key element
According to the concrete business demand of product,, can identify the content that the service of goods service charge is collected rule and produce by the business factor of standards service being selected definition.
6.3 preferential parameter
The decision service of goods is carried out the key element of various preferential policies to service charge, general on the basis of benchmark service parameter, produces by it is selected to define.
(7) product marketing administration module
Mainly be message tube maintenance function, comprise functions such as product information customization, client access maintenance of information, customer care budget management, important festivals greeting, new product recommendation at client's various product promotion activities and customer care activity after sale.
(8) product contract administration module
Bank is when carrying out service of goods to the client, and except a small amount of fragmentary substitute service, exhausted big department product is by signatory form, produces the relation of sale with the client, and realizes long-term product consumption service on this basis.The product contract administration provides the maintenance management function to various signatory contents.In system, sales note is supported three kinds of forms: the sales note of the sales note of the basic class service of bank, the sales note of all-purpose card basic service, the service of agent products class.
(9) product design and development platform
System provides a visual product design and development platform, can be on platform, infrastructure service, the essential information of definition product, the various parameters of calling, define product of configuring product to serving by arrangement bank realize Web bank's Products Development function easily.
(10) workflow engine
Because product is made up of service, so Web bank's product when externally carrying out, need call the infrastructure service of Web bank on the level of product, this is the process of a procedure, and workflow engine provides this function of calling and carrying out.
The core business process that provides according to the Product Management System of Web bank of the present invention mainly comprises: 1, service definition; 2, product development; 3, product marketing; 4, product is signatory; 5, daily service.Wherein:
(1) service definition
Service definition is the first step work of the management of product, and being the banking personnel screens for the atomic function of each system of bank, puts out the service function on various bases in order, and by the infrastructure service administration module, is maintained in the service database.
(2) product development
The instrument that the user can provide by product design and development platform is at first set up the essential information of product, comprises the title and the ID of product, and the various service fees and the preferential policy of definition product are finished the information configuration work of product.On this basis, the user can utilize the service of goods administration module in conjunction with the information of service database, and the various element of services of definition below the product are finished the substantive development of product.
(3) product marketing
The user can set up the information publishing policy to the client in the product marketing module, make the client can in time understand the product information of bank; By the product marketing administration module, the user can define the care content to the client, comprises services such as greeting, investigation.
(4) product is signatory
For staple product, to set up contract between bank and the client, in agreement, hold the service of finishing the client.This function realizes in the product contract administration.
(5) daily service
When the client wishes to obtain concrete product business service, system can be according to client's transaction request, inquire about the set of service of product, and set up the execution flow process of product and service according to configuration information, each system of calling the backstage finishes the concrete business operation of product.
Under the notion of product, on the one hand bank can organize the marketing expansion activity to Internet-based banking services, on the other hand, the present invention can be on the abstract basis of business implementation platformization, dirigibility is strong, easy Web bank's application system of expansion.Understanding on the basis of product concept, the present invention can amplify out the method that Internet-based banking services are planned and innovated at professional level, and this is the thinking that instructs of Web bank's marketing; Another is the angle that realizes using, and the present invention can come some essence of analytic system under the concept definition of product, realizes the technical support platform to Web bank's products innovation, and this is the thinking that instructs that realizes using.
Particularly, on the level of business, Web bank will integrate the various Service Sources of bank, manage, and offers that the client serves.The proposition of product concept is that the present invention may be unified in the various Service Sources of bank under the standard criterion from the angle of business, provides service in mode unified, that can expand, can carry out simultaneously the internal operation accounting to the client.Why the present invention still adheres to the main line of product as the management service resource, because the attribute of product self is consistent with the notion of the marketing.As product, the manufacturer must be arranged, price is arranged, target customers are arranged, life cycle is arranged, preferential strategy or the like attribute is arranged, the notion of use product can be so that bank can utilize these ready-made notions to instruct the work of oneself when the organization service resource.Especially, bank will get more and more to the content of client's personalized service in the future, itself just has the implication of this respect in the notion of product, because a key element segments customers exactly in the marketing strategy of product, the lock onto target client, these all are that carrying out of personalized service lays the first stone.
Secondly, on computer implemented level, the notion of product is actually a kind of Service Source that comes abstract bank with the product object that embodies, form the Service Source management holder of bank, and then the attribute that utilizes new product object defines and the composite services resource, thereby reaches the purpose of system extension.
Therefore, the present invention makes bank system of web of the present invention to provide professional and technical support platform to the innovation and the development of banking in the conceptive operational program that Web bank is carried out of product and the design of application scheme.
The present invention can set up the present invention to Internet-based banking services analysis and abstract method model by the notion of product when planning Web bank.Under the notion of product, the present invention just must realize being divided into level to the function of Web bank when making the Internet-based banking services design proposal, the basic service of abstract core, carry out the assembling of product on this basis, the product that extend web goes to bank satisfies the demand of Web bank's products innovation.Its content comprises: abstract basic service on the basis of existing Web bank, make the basic service tabulation; Determine product content, articulate basic service, produce the service of product; Determine the user of service; Determine the workflow relation between the service; Finish product design.
At application, require the present invention to provide the platform that Web bank's product is designed and assembles in application system, provide the management of service and the management system module of product, make the present invention can in system, realize the scheme of product design.
Secondly, the present invention abstract by to basic service also can be held the thinking that existing system is optimized.In fact, because the product of Web bank all is that tissue comes out on the basis of basic service in the future, so, the operating process that is actually basic service, ease for use that the present invention will optimize, make basic service that good versatility be arranged on the one hand, on the other hand, on operation, safety and efficient, can both satisfy the demand of future development.
Under this thought, the present invention can become stand-alone service layer and gas producing formation to the service detach of Web bank, and wherein the basis of service layer is basic service, and basic service can be called service of goods in the category of product.The core of total system is abstract to basic service, the present invention can be on the basis of basic service completed knocked down products, carry out business innovation easily.
In fact, the product of Web bank is ever-changing, and development rapidly, therefore the business demand that can propose now must be limited, and be not necessarily complete, so the present invention's emphasis in technical scheme is to describe bank system of web how can adapt to professional in the future innovation, provides operational analytical approach and technical platform for bank's Internet-based banking services seize competitive advantage.
Although be the example purpose, preferred implementation of the present invention is disclosed, but those of ordinary skill in the art will recognize that under situation about not breaking away from by the disclosed scope and spirit of the present invention of appending claims, various improvement, increase and replacement are possible.

Claims (10)

1. Product Management System based on setting up on Web bank's basic platform, is characterized in that: comprises,
Be used to store the product database of the various product informations of Web bank, also include service database in this product database;
Be used to finish product basic information management module to the maintenance function of product essential information;
Be used to manage and product charge and the preferential relevant policy key element and the product policy administration module of rule;
Be used to finish the product accounting management module of service of goods being carried out inputoutput calculating aspect related content;
Be used to finish infrastructure service administration module to the management function of each element information of infrastructure service;
Be used for the standards service business need is defined the service of goods administration module that obtains product function;
Be used for the various product promotion activities and the product marketing administration module of message tube maintenance function after sale;
Be used to provide product contract administration module to the maintenance management of various signatory contents;
Be used to provide a visual product design and development platform, and on development platform, by infrastructure service, the essential information of definition product, the various parameters of calling, define product of configuring product of arrangement bank, realize the functional product design and the development platform of Web bank's Products Development easily to serving;
And the workflow engine that is used on the level of product, calling Web bank's infrastructure service.
2. Product Management System according to claim 1 is characterized in that: described product essential information comprises product content life cycle information, customers' information, supplier information, administrative authority's information.
3. Product Management System according to claim 1 is characterized in that: described policy key element comprises expense key element and preferential key element.
4. Product Management System according to claim 3 is characterized in that: described expense key element is made up of charge type and charge method.
5. Product Management System according to claim 4 is characterized in that: described charge type comprises advanced charge, initial cost, circulation expense, resource occupation expense, service fee; Described charge method comprises fixed expense, fractional anticipatory charge, ratio charge, limits charge.
6. Product Management System according to claim 1, it is characterized in that: described product accounting management module comprises cost element and income key element, after described cost element is meant that product is gone into operation, all kinds of costs that comprised in the process of customer service, described income key element refers to the contribution of product to bank's gross profit.
7. Product Management System according to claim 1 is characterized in that: described infrastructure service administration module comprises action element, common parameter, business factor, and cost parameter.
8. Product Management System according to claim 1 is characterized in that: described service of goods administration module comprises Product Definition key element, expense key element and preferential parameter.
9. Product Management System according to claim 1 is characterized in that: described product marketing administration module comprises product information customization function, client access maintenance of information function, customer care budget management function, important festivals greeting function, new product recommendation function.
10. the application process of a Product Management System according to claim 1 is characterized in that, may further comprise the steps:
A, service definition: banking personnel screen for the atomic function of each system of bank, put out the service function on various bases in order, and by the infrastructure service administration module, are maintained in the service database;
B, product development: the instrument that the user provides by product design and development platform, set up the essential information of product, the various service fees and the preferential policy of definition product, finish the information configuration work of product, simultaneously, the user can utilize the service of goods administration module in conjunction with the information of service database, the various element of services of definition product are finished the substantive development of product;
C, product marketing: the user can set up the information publishing policy to the client in the product marketing module, make the client can in time understand the product information of bank;
D, product are contracted: for staple product, will set up contract between bank and the client in product contract administration module, hold the service of finishing the client in agreement;
E, daily service: the set of service of product can be inquired about according to client's transaction request by system, and sets up the execution flow process of product and service according to configuration information, and each system of calling the backstage finishes the concrete business operation of product.
CN2010101492804A 2010-04-08 2010-04-08 Product management system and application method thereof Pending CN101877110A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN2010101492804A CN101877110A (en) 2010-04-08 2010-04-08 Product management system and application method thereof

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN2010101492804A CN101877110A (en) 2010-04-08 2010-04-08 Product management system and application method thereof

Publications (1)

Publication Number Publication Date
CN101877110A true CN101877110A (en) 2010-11-03

Family

ID=43019659

Family Applications (1)

Application Number Title Priority Date Filing Date
CN2010101492804A Pending CN101877110A (en) 2010-04-08 2010-04-08 Product management system and application method thereof

Country Status (1)

Country Link
CN (1) CN101877110A (en)

Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102722795A (en) * 2012-06-06 2012-10-10 复旦大学 Service management method of business operation support system based on service-oriented architecture (SOA)
CN106447395A (en) * 2016-09-21 2017-02-22 安徽希望网络科技股份有限公司 Product management system based on electronic commerce
CN108376446A (en) * 2018-02-02 2018-08-07 上海农村商业银行股份有限公司 It is a kind of to carry out the method and system that deposit receipt renews using self-service device
CN108564295A (en) * 2018-04-25 2018-09-21 北京银贝壳科技有限公司 A kind of dynamic goods entry, stock and sales Accounting Management System
CN111523926A (en) * 2020-04-14 2020-08-11 深圳前海移联科技有限公司 Universal business product management method
CN111767463A (en) * 2020-06-30 2020-10-13 北京同邦卓益科技有限公司 Information processing method, device and storage medium

Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102722795A (en) * 2012-06-06 2012-10-10 复旦大学 Service management method of business operation support system based on service-oriented architecture (SOA)
CN106447395A (en) * 2016-09-21 2017-02-22 安徽希望网络科技股份有限公司 Product management system based on electronic commerce
CN108376446A (en) * 2018-02-02 2018-08-07 上海农村商业银行股份有限公司 It is a kind of to carry out the method and system that deposit receipt renews using self-service device
CN108564295A (en) * 2018-04-25 2018-09-21 北京银贝壳科技有限公司 A kind of dynamic goods entry, stock and sales Accounting Management System
CN111523926A (en) * 2020-04-14 2020-08-11 深圳前海移联科技有限公司 Universal business product management method
CN111767463A (en) * 2020-06-30 2020-10-13 北京同邦卓益科技有限公司 Information processing method, device and storage medium

Similar Documents

Publication Publication Date Title
Yao et al. Impact of payment technology innovations on the traditional financial industry: A focus on China
Margetts Public management change and e-government: the emergence of digital-era governance
US20060085301A1 (en) System and method of cost distribution and invoice management for products having time-based benefits
CN101877111A (en) Internet banking business platform and operation method thereof
CN101877110A (en) Product management system and application method thereof
CN101877102A (en) Bank customer relationship management (CRM) system and operation method thereof
CN107038654A (en) Electric company's power marketing management information system based on cloud computing
Liang et al. Optimal pricing model of car-sharing: market pricing or platform pricing
Rese et al. Managing commitments and flexibility by real options
CN115907665A (en) Intelligent fee-urging behavior decision method for power grid company
Biancotti et al. Covid-19 and official statistics: a wakeup call?
CN101877105A (en) Bank-enterprise express system and application method thereof
vom Brocke et al. Linking accounting and process-aware information systems–towards a generalized information model for process-oriented accounting
de Morais et al. Finance sustainable supply chain: An analysis looking for B corporations and agency theory
Wei Construction of marketing management information system of travel agency based on customer relationship management
KR100710405B1 (en) Client server type integrated system for managing credit of customer using web scrapping and method using thereof
Emami Namini et al. Export growth and factor market competition: Theory and evidence
CN109816558B (en) Transformer technology service platform system based on SAAS
CN113011964A (en) Group integrated product management method and device
CN106330927A (en) Multi-level software-defined data centre architecture and method thereof
Unhelkar et al. Extending and applying business intelligence and customer strategies for green ICT
Lintunen Motives and location factors of Chinese outward foreign direct investments in a small developed economy
Wan et al. Study on core essential elements for O2O business model with value net theory
Fernandez et al. Integrating business analytics into SMEs in Mexico: Challenges and opportunities
Tantau et al. Business Models for Green Retrofitting

Legal Events

Date Code Title Description
C06 Publication
PB01 Publication
C10 Entry into substantive examination
SE01 Entry into force of request for substantive examination
C12 Rejection of a patent application after its publication
RJ01 Rejection of invention patent application after publication

Application publication date: 20101103