CN101777163A - Business consumption system with plurality of functions and plurality of transmission modes - Google Patents
Business consumption system with plurality of functions and plurality of transmission modes Download PDFInfo
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- CN101777163A CN101777163A CN201010123734A CN201010123734A CN101777163A CN 101777163 A CN101777163 A CN 101777163A CN 201010123734 A CN201010123734 A CN 201010123734A CN 201010123734 A CN201010123734 A CN 201010123734A CN 101777163 A CN101777163 A CN 101777163A
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Abstract
The invention relates to a business consumption system with a plurality of functions and a plurality of transmission modes, which comprises a central processing center, a user service processing system, a trader computer control system, a Pos system and a monitoring system. The central processing center interactively receives the data of the monitoring system, the Pos system, the trader computer control system and the user service processing system, and the user service processing system, the trader computer control system and the central processing center are connected by adopting a B/S mode and physically connected with the central processing center by adopting a wired mode and/or a wireless mode. The system carries out digital and information management to various types of traders, can check the digital information of the traders by channels, such as a website, and the like and provides the traders with a management platform so that a trader manager can log on by a computer or a mobile phone, check the information of preservation conditions, service treatment conditions, consumption, and the like, master the dynamic business information and improve the success rate of business works.
Description
Technical field
The invention belongs to ecommerce and Internet of Things field, especially a kind of business consumption system of plurality of functions and plurality of transmission modes.
Background technology
In the modern society, the application of ecommerce is deep in all trades and professions, and along with the development of hardware technology, Internet of Things has also obtained paying close attention to widely, and in progressively the growth development.Present all types of trade companies, in order to develop the business of oneself, increase user's occupation rate, except by the effort of self, also by other approach development service, for example the website of some reservation character, reserve by phone, note reservation or the like, reservation by these approach also gives certain preferential measure, attracts customer consumption, when increasing own the income, also farthest optimize its other resources, reached reasonable configuration.But mainly there are following problems in this operation mode:
1, for appointment mode, all be by third party's transfer mostly, user and trade company can be connected, as meal system net, 114,12580 etc.
2, merchant information is not realized digitizing and informationization.
3, for the parking lot, this communal facility of parking building does not also have the complete reservation of a cover, and parking management system is helped its reasonable operation.
4, for type trade companies such as catering trade, amusement, hotels, when the user preengages, can't see the details in its position of preengaging, room, information such as, seat number whether near the window as surrounding enviroment.
5, can't provide reservation service such as order dishes.
6, merchant information upgrades, and can't in time pass to third party procurator, causes unnecessary complaint and dispute.
7, the modes of payments is single.
9, not consumption on time after user's reservation except passive cancellation reservation, can't reasonably retrain the user.
In sum, the subscription services of preengaging the field for trade company exists a series of shortcomings such as information is indeterminate, communication way is not direct, needs the complete software and hardware solution of a cover badly, and this cover solution will be significant to the development of urban informationization.
Summary of the invention
The objective of the invention is to overcome the deficiencies in the prior art part, a kind of business consumption system of plurality of functions and plurality of transmission modes is provided, this system can realize payment, consumption, reservation system plurality of functions and plurality of transmission modes, that support multiple pay charge way.
The present invention solves its technical matters and takes following technical scheme to realize:
A kind of business consumption system of plurality of functions and plurality of transmission modes comprises central processing center, customer service receiving system, merchant computer control system, Pos system, supervisory system; Central processing center receives the data of supervisory system, Pos system, merchant computer control system and customer service receiving system alternately, customer service receiving system, merchant computer control system adopt the pattern of B/S to be connected with central processing center, and adopt wired mode and/or wireless mode and central processing center to realize physical connection.
And, described central processing center is made up of central data processor (CDP), central database, external interface platform and note, artificial treatment platform, employing optical fiber connects, wherein, the external interface platform designs according to multilayer distributed system, comprise data Layer, data transfer logic layer, the data transfer logic layer mainly be will have The data standard technique packing in the database of the system that requires of exchanges data, and set up socket or the ftp mode connects by wired mode or wireless mode.
And described customer service receiving system is by the web system and note is predetermined and the phone reservations module constitutes, and supports computer website login, mobile phone login.
And described merchant computer control system is made up of merchant computer control system and WEB system, supports computer website login, mobile phone login.
And described pos system adopts the pos all-in-one of plurality of functions and plurality of transmission modes, has landline telephone, bank card payment, city card payment, mobile-phone payment, reservation query function, transmits data by wired and wireless mode.
Advantage of the present invention and good effect are:
1, native system is to doing digitizing, information system management to all types of trade companies, can be by channels such as websites, check the digital information of trade company, for trade company provides a management platform, the managerial personnel of trade company can land by computing machine, mobile phone, check information such as reservation situation, service handling situation, consumption, make the managerial personnel of trade company can grasp dynamic commercial matters information, improve the success ratio of commercial affairs work.
2, the central data processor (CDP) that native system adopted is a relatively large computing machine, fast operation, and memory space is big, and data-handling capacity is strong, and possesses the ability of automatic critical processing; The user can pass through the computer log appointed website, mobile phone login appointed website, call, modes such as transmission note realize inquiring about food and drink, cosmetology, show business, parking lot, parking building, the beauty parlor, all types of hospitals, government utility, the digitizing in various hotels, information-based information, and select suitable oneself position, time preengages or cancels reservation, after the user preengage success, the merchant computer control system can be done corresponding service processing, simultaneously synchronous update reservation data in all the pos machines under this trade company, guarantee the position that the user preengages, at the appointed time, can not occupied, and require to provide service according to the concrete reservation of user by other users; And the video monitoring of trade company under can providing, by landing the merchant computer control system, or use mobile phone, or check the video monitoring content at any time, and can store video data by central processing center according to trade company's requirement by central processing center.
3, native system is when user's defrayment, and payment may be made by cash, by the payment of pos machine brush bank card, the payment of brush member card, the payment of brush integration, the card payment of brush city, the payment of brush mobile phone smart card, mobile phone backstage bill payment, Alipay payment, the modes of payments such as fixed network broadband payment; Support is collected certain expense to user's reservation behavior by channels such as its mobile phone account, city card account, bank accounts, thereby guarantees the interests of trade company; Be applicable to fields such as food and drink, cosmetology, show business, government utility field, pay parking, parking building field, medicine and hygiene fields, hotel's lodging.
Description of drawings
Fig. 1 is a system block diagram of the present invention.
Fig. 2 is system's pie graph that there is the Duo Jia branch in a trade company of the present invention.
Fig. 3 is system's pie graph that central processing center of the present invention serves a plurality of trade companies.
Embodiment
The invention will be further described below in conjunction with accompanying drawing and by specific embodiment, and following examples are descriptive, are not determinate, can not limit protection scope of the present invention with this.
A kind of business consumption system of plurality of functions and plurality of transmission modes, comprise central processing center, customer service receiving system, merchant computer control system, Pos system, supervisory system, central processing center receives the data of supervisory system, Pos system and customer service receiving system alternately, and central processing center all adopts the Internet to be connected with customer service receiving system, merchant computer control system.The concrete system of introducing present embodiment below in detail constitutes:
1, central processing center is made up of central data processor (CDP), central database, external interface platform and note, artificial treatment platform, and each ingredient all adopts optical fiber to connect.Central data processor (CDP) is strong, the fireballing mainframe computer of processing power; Central database is that memory space is big, and the database that performance is high has been stored the digitizing and the information-based information of all trade companies; Central data processor (CDP) and central database provide unified website service for trade company and user; The docking port Platform Implementation is integrated a plurality of operation systems, adopts unified data interchange platform to realize the mutual of data message, and the data-interface platform designs according to multilayer distributed system, has mainly comprised data Layer, data transfer logic layer; The data transfer logic layer mainly be will have The data standard technique packing in the database of the system that requires of exchanges data, and, set up socket or ftp connection, thereby dock with the customer service receiving system by wired mode or wireless mode.
2, the customer service receiving system is connected with central processing center by the Internet, adopts the B/S pattern, can use a computer to land and mobile phone landing approach connection the Internet, realizes the WEB interface display simultaneously; In addition, being scheduled to reach phone reservations by note is connected with note, the artificial treatment platform of central processing center, note, artificial treatment platform mainly are to accept that short message service is accepted and landline telephone, the service handling of mobile phone, and the communication link that provides by telecom operators carries out data transmission.
3, merchant computer control system and central processing center adopt the pattern of B/S to realize, and equally can adopt wired mode and wireless mode and central processing center to realize physical connection; Pos machine system and supervisory system also can adopt wired mode and wireless mode and central processing center to realize physical connection, intercommunication data.
4, the Pos system can by wired mode or wireless mode (GPRS, CDMA, WCDMA, TD, WCDMA, CDMA2000) realize two-way physical connection, the interworking service deal with data with central processing center:
(1) user lands by mobile phone or the web interface of computers log-on appointment, or by phone, way of short messages, initiate subscription services, after the reservation instruction is received by central processing center, reservation according to user's appointment requires information is issued in the pos machine of affiliated trade company by the socket transmission mode, upgrades the information of the affiliated trade company of reservation that stores in the CPU (central processing unit) simultaneously, thus the content of this reservation of locking, before the user cancels reservation or consumption, other users can't enjoy identical service.
(2) if the user is directly when trade company consumes, the attendant of trade company serves as the user by using the pos machine, information on services can pass through the socket mode, transfer data to CCC, central processing center can upgrade the merchant information of its system's storage simultaneously, thereby locking is the content of service this time, and before customer consumption finishes, other users can't enjoy identical service.
(3) if the user is when trade company consumes, the attendant of trade company at first is to be that the user serves with the merchant computer system, information on services can be updated to the information of trade company in the central processing center, central processing center can be with information on services by the socket mode simultaneously, send in the pos machine of affiliated trade company, thereby locking is the content of service this time, and before customer consumption finishes, other users can't enjoy identical service.
(4) Pos system, the pos machine that the used camera of supervisory system adopts is the commercially available prod.
(5) also can realize cancellation reservation and cancellation service in a like fashion.
5, supervisory system can be by wired mode or wireless mode (GPRS, CDMA, WCDMA, TD, WCDMA CDMA2000) realizes being connected that trade company lands by mobile phone or the web interface of computers log-on website with central processing center, inquire about video image, and because total system has the control of authority function, the video image in own authority or the watch-dog under oneself can only be inquired about by trade company.Employed video monitor is the commercially available prod in the supervisory system.
The connection of above-mentioned each system and parts thereof is conventional the connection or special purpose interface connection, narration no longer one by one.
Working method of the present invention is:
Merchant computer control system, customer service receiving system and central processing center adopt B/S architecture (abbreviation of Browser/Server), browser/server pattern just, and all data all are stored in the central processing center.Trade company passes through broadband network by oneself computing machine or devices and handset having Internet (browser end), and GPRS, wcdma network or 3G network land the web interface, website (server end) that central processing center provides, and realize service handling and service inquiry; User's receiving system supports the user to insert central processing center by note and the mode of calling simultaneously, and the realization miscellaneous service is accepted.
Principle of work of the present invention is:
At first the user lands by mobile phone or the web interface of computers log-on appointment, or by phone, way of short messages, initiate subscription services, after the reservation instruction is received by central processing center, require to be updated to information synchronization in the computer software of trade company under the reservation and under the reservation in the pos machine of trade company according to the reservation of user's appointment, thereby locking is the content of reservation this time, and before the user cancels reservation or consumption, other users can't enjoy identical service.Also can realize simultaneously the cancellation reservation in a like fashion.
The user is when landing reservation by computing machine or mobile phone, system can be according to the requirement of trade company, the user who initiates reservation is collected subscription price usefulness, and implementation is: require the user to collect subscription price by modes such as Alipay, Unionpay, fixed network broadband, city card account, mobile phone account, trade company's member card, trade company's stored value cards and use.When the user preengages by note and mobile portable phone, also can collect the subscription services expense by user's mobile phone account according to concrete requirement.When the user cancels reservation at the appointed time, will not collect the subscription services expense.
The keeper of trade company can accept situation, reservation situation, situations such as video monitoring by the WEB interface inquiry business that computing machine or mobile phone land the merchant computer control system and provide; Also can revise simultaneously the digital information of own trade company, and information synchronization is arrived central processing center, thereby all services that the system that guarantees provides can conform to actual conditions.
When the user enters trade company's consumption, and when having determined concrete content of consumption such as seat or room, whether the content of consumption that the attendant of trade company can be at first inquires about this user by pos machine or merchant computer control system is preengage by other users, if preengage, the attendant of trade company can advise that the user reselects, or selectable (not preengage) information is provided, select for the user; If do not preengage, the attendant of trade company passes through pos machine locking user's content of consumption, and information synchronization is arrived central processing center, also has been synchronized in the merchant computer control system simultaneously, thereby the content of consumption that guarantees the user can be preengage again, finishes up to this customer consumption.
After customer consumption finishes, can go the information desk cash to pay the fees, also can settle accounts, enjoy corresponding discount simultaneously by the various modes of payments that the pos machine provides.
Supervisory system provides 24 hours real-time monitoring content for the keeper of trade company, and the managerial personnel of trade company can land the query monitor situation by computers log-on and mobile phone, and central processing center simultaneously also can be according to the monitoring video in user's the requirement preservation certain hour.
After the user preengage success, if when the reservation consumption time, system can send reminding short message automatically by SMS platform, guarantees that the user can finish reservation on time.
Embodiment 2, referring to Fig. 2.
Present embodiment is system's pie graph that there is the Duo Jia branch in a trade company, supports a trade company that the pattern in Duo Jia branch is arranged, and can be according to the keeper's of trade company of the every family of specific requirement flexible configuration of trade company authority.All there is complete pos system and the merchant computer control system of a cover in every family branch, but because the difference of authority, the keeper of trade company in each tame branch can only see the operation information and the monitor message in own affiliated branch, and the waiter of trade company can only operate the pos machine in own affiliated branch.Have only the higher keeper of trade company of authority just can see the operation information and the monitor message in its all branch by software systems.The user also can preengage the service that certain concrete tame branch of trade company provides when initiating reservation.
Other are same as embodiment 1.
Embodiment 3, referring to Fig. 3.
Present embodiment is system's realization synoptic diagram that central processing center serves a plurality of trade companies.Central processing center utilizes the powerful Data Management Analysis ability of its high-speed data computing machine and the storage capacity of its large database, can be simultaneously provides service for a large amount of trade companies and user.The trade company of m shown in the figure, they are linked by the Internet and central processing center.If there is the user to initiate reserve requests, central processing center will send to this subscription information in the system and pos of affiliated trade company, thereby realizes subscription services.
Other are same as embodiment 1.
Claims (5)
1. the business consumption system of a plurality of functions and plurality of transmission modes is characterized in that: comprise central processing center, customer service receiving system, merchant computer control system, Pos system, supervisory system; Central processing center receives the data of supervisory system, Pos system, merchant computer control system and customer service receiving system alternately; Customer service receiving system, merchant computer control system adopt the pattern of B/S to be connected with central processing center, and adopt wired mode and/or wireless mode and central processing center to realize physical connection.
2. the business consumption system of plurality of functions and plurality of transmission modes according to claim 1, it is characterized in that: described central processing center is by central data processor (CDP), central database, external interface platform and note, the artificial treatment platform is formed, employing optical fiber connects, wherein, the external interface platform designs according to multilayer distributed system, comprise data Layer, the data transfer logic layer, the data transfer logic layer mainly be will have The data standard technique packing in the database of the system that requires of exchanges data, and set up socket or the ftp mode connects by wired mode or wireless mode.
3. the business consumption system of plurality of functions and plurality of transmission modes according to claim 1 is characterized in that: described customer service receiving system is by the web system and note is predetermined and the phone reservations module constitutes, and supports computer website login, mobile phone login.
4. the business consumption system of plurality of functions and plurality of transmission modes according to claim 1, it is characterized in that: described merchant computer control system is made up of merchant computer control system and WEB system, supports computer website login, mobile phone login.
5. the business consumption system of plurality of functions and plurality of transmission modes according to claim 1, it is characterized in that: described pos system adopts the pos all-in-one of plurality of functions and plurality of transmission modes, have landline telephone, bank card payment, city card payment, mobile-phone payment, reservation query function, by wired and wireless mode transmission data.
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Cited By (4)
Publication number | Priority date | Publication date | Assignee | Title |
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CN102420838A (en) * | 2010-09-27 | 2012-04-18 | 上海拉扎斯信息科技有限公司 | System capable of accessing point-of-sale (POS) terminal equipment via Web |
CN102760135A (en) * | 2011-04-28 | 2012-10-31 | 中兴通讯股份有限公司 | Method and system for consumption information management |
CN103718199A (en) * | 2011-05-20 | 2014-04-09 | 伊米德思科技股份有限公司 | Web integrated point-of-sale system |
CN110264215A (en) * | 2019-06-20 | 2019-09-20 | 徐州独角兽信息科技有限公司 | One kind being used for administrative affairs of village card supervising platform system |
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CN101281626A (en) * | 2008-04-25 | 2008-10-08 | 弋涛 | Method for reservation using POS machine |
CN101556674A (en) * | 2009-05-18 | 2009-10-14 | 汤溪蔚 | Network-based reservation and order service system and method |
CN201662835U (en) * | 2010-03-12 | 2010-12-01 | 林霞 | Multi-functional multi-transmission mode commercial consumption system |
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Patent Citations (3)
Publication number | Priority date | Publication date | Assignee | Title |
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CN101281626A (en) * | 2008-04-25 | 2008-10-08 | 弋涛 | Method for reservation using POS machine |
CN101556674A (en) * | 2009-05-18 | 2009-10-14 | 汤溪蔚 | Network-based reservation and order service system and method |
CN201662835U (en) * | 2010-03-12 | 2010-12-01 | 林霞 | Multi-functional multi-transmission mode commercial consumption system |
Cited By (4)
Publication number | Priority date | Publication date | Assignee | Title |
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CN102420838A (en) * | 2010-09-27 | 2012-04-18 | 上海拉扎斯信息科技有限公司 | System capable of accessing point-of-sale (POS) terminal equipment via Web |
CN102760135A (en) * | 2011-04-28 | 2012-10-31 | 中兴通讯股份有限公司 | Method and system for consumption information management |
CN103718199A (en) * | 2011-05-20 | 2014-04-09 | 伊米德思科技股份有限公司 | Web integrated point-of-sale system |
CN110264215A (en) * | 2019-06-20 | 2019-09-20 | 徐州独角兽信息科技有限公司 | One kind being used for administrative affairs of village card supervising platform system |
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Application publication date: 20100714 |