CN101577774B - Virtual number faxing method and fax voice server based on same - Google Patents
Virtual number faxing method and fax voice server based on same Download PDFInfo
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- CN101577774B CN101577774B CN2008100710096A CN200810071009A CN101577774B CN 101577774 B CN101577774 B CN 101577774B CN 2008100710096 A CN2008100710096 A CN 2008100710096A CN 200810071009 A CN200810071009 A CN 200810071009A CN 101577774 B CN101577774 B CN 101577774B
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Abstract
The invention provides a virtual number faxing method which comprises the following steps: firstly, a fax switchboard number is added besides an original switchboard number; secondly, an extension user is relatively configured with a virtual fax extension number, thus, the extension user simultaneously has a phone extension number and a fax extension number; the fax extension number configured to the extension user is bound with an E-mail address of the extension user; and an external fax user can send a virtual fax to the extension user by dialing the fax switchboard number and then dialing the fax extension number. The invention also provides a fax voice server based on the method. The invention can receive and send a fax without a physical fax machine, enables each user of an enterpriseto similarly have his own fax machine without the limit of fax user quantity, saves number resources, and is convenient for the fax extension user to receive, send and manage the fax.
Description
[technical field]
The invention relates to a kind of facsimile method, be meant a kind of virtual number faxing method of realizing virtual fax service especially and based on the fax voice server of this method.
[background technology]
The tradition fax depends on the entity facsimile machine and finishes transmitting-receiving by PSTN (PSTN), and the facsimile machine of receiving and dispatching takies telephone line all the time, and facsimile machine position relative fixed.Very inconvenience under the environment that many people use.Existing virtual fax technology also can provide the fax transmitting-receiving of incorporeity facsimile machine simultaneously by Internet (the Internet) and PSTN network at different levels for a plurality of users, but, it is the fax voice server that the operation level is provided by operator, and provide special virtual number faxing by operator, its number transmits by signalling path, form virtual number faxing by pure digi-tal by enterprise to operator application is a plurality of, and use to different personnel the limited number assignment, enterprise needs regularly to pay certain service fee to operator for this reason, and the user of service is limited.
Several deficiencies of existing fax number technology:
Do not have fax exchange and fax extension set notion, external user sends fax to the enterprise customer, or dials special fax number, or changes certain extension by company telephone exchange, and this number connects facsimile machine;
Can't realize that group's extension subscribers such as each enterprise all can have independently fax number;
Externally do not have unified fax number, be unfavorable for the image and the propaganda of groups such as enterprise;
Group internals such as enterprise externally send fax if the multi-section facsimile machine arranged by the fax outside line, and it is not unique passing to showing of the other side's facsimile machine, are unfavorable for that the other side sorts out and fax such as distribution is handled.
[summary of the invention]
One of technical problem to be solved by this invention is to provide a kind of brand-new fax number technology, introduces the notion of fax exchange and fax extension set, foundes brand-new enterprise's fax theory.
Two of technical problem to be solved by this invention is to provide a kind of fax voice server based on virtual number faxing method, satisfies the extension set demand of group user such as enterprise to facsimile function, and convenient fax extension subscriber is realized the transmitting-receiving and the management of fax; Do not have the paper facsimile art in conjunction with electronics, the fax extension sign indicating number is virtual, and the negotiation of fax and transfer of data unification are finished by fax voice server, avoid all necessary outfit facsimile machine of each fax user or arrange fax software at PC.
The present invention is what one of to solve the problems of the technologies described above by the following technical programs: a kind of virtual number faxing method comprises the steps:
At first outside original general number, increase a fax general number;
Secondly, the corresponding supporting virtual fax extension of extension subscriber, like this, extension subscriber has phone extension set and two numbers of fax extension set simultaneously;
Fax extension sign indicating number that extension subscriber is supporting and the binding of the email address of this extension subscriber;
Outside fax user dials described fax extension sign indicating number again by dialing described fax general number, promptly can send virtual fax to the mailbox of extension subscriber.
The extension of described fax extension set and phone extension set can be set to consistent.
Outside fax user dials the fax extension set by a fax voice server, dial this fax extension set after, described fax voice server enters the facsimile negotiation flow process with outside facsimile machine;
Consult successfully, fax voice server changes facsimile data over to and receives flow process;
Fax receives, and fax at first is saved to the memory cell of fax voice server;
By mail, fax voice server is sent to fax the mailbox of extension subscriber.
Comprise the steps: that also fax that extension subscriber sends needs by mail sends to the fax exchange in the mode of Email attachment, issue outside addressee by the fax exchange then, show described fax general number on described outside addressee's the facsimile machine.
The fax that described extension subscriber at first sends needs by mail sends to a fax voice server in the mode of Email attachment, the addressee of the mail destination Mobile Station International ISDN Number of artificially faxing;
After fax voice server gets the mail fax temporarily is saved to the memory cell of fax voice server;
Fax voice server is put through the purpose facsimile machine by the fax general number;
Fax voice server enters the facsimile negotiation flow process with outside facsimile machine;
Consult successfully, fax voice server changes the facsimile data transmission flow over to, and the fax that is stored in the memory cell is sent;
Facsimile transmission finishes.
Described fax voice server comprises: user class switch main control module, analog interface control unit, fax module, soft switch signaling unit, memory cell and mail protocol module;
User class switch main control module, the function of exchange of responsible fax and voice is with outside and inner fax and audio call, navigate on its purpose call number, and the mutual and exchange of responsible fax and voice signal, simultaneously, it is responsible for controlling the condition managing and the control of each module and unit;
The analog interface control unit is responsible for control analog interface resource, and fax voice server is realized and being connected of PSTN circuit, common phone and the facsimile machine of conventional telecommunications by this analog interface;
Fax module is responsible for and facsimile negotiation is carried out in the outside, the receipts of carrying out facsimile data with send out, according to the requirement of user class switch main control module, use analog interface control unit and soft switch signaling unit, carry out facsimile negotiation and transfer of data with the external world;
The soft switch signaling unit, further will be from the caller and the called party information of outside, carry session initial protocol message or signalling system No.7 or MGCP and message H.248, send to user class switch main control module, further finish T.30 or facsimile negotiation T.38 and band in or the facsimile data transmitting-receiving of Real-Time IP fax error-correction protocol, and the soft switch of finishing voice;
Memory cell according to the request from user class switch main control module, sends to fax module with the facsimile data of storage inside, is responsible for data content is sent to the other side by fax module; Simultaneously, memory module also receives the request from user class switch main control module, preserves the facsimile data that fax module is received;
The mail protocol module, be responsible for being connected alternately with the PC of extension subscriber, reception is from the facsimile data of client computer, give user class switch main control module and be placed in the memory cell, be responsible for simultaneously the facsimile data that is placed in the memory cell that user class switch main control module receives is sent to extension subscriber with the form of mail.
Described fax general number comprises a common fax general number and a fax through internet general number.
The present invention be solve the problems of the technologies described above by the following technical programs two: a kind of fax voice server, comprise user class switch main control module, analog interface control unit, fax module, soft switch signaling unit, memory cell and mail protocol module;
User class switch main control module, the function of exchange of responsible fax and voice is with outside and inner fax and audio call, navigate on its purpose call number, and the mutual and exchange of responsible fax and voice signal, simultaneously, it is responsible for controlling the condition managing and the control of each module and unit;
The analog interface control unit is responsible for control analog interface resource, and fax voice server is realized and being connected of PSTN circuit, common phone and the facsimile machine of conventional telecommunications by this analog interface;
Fax module is responsible for and facsimile negotiation is carried out in the outside, the receipts of carrying out facsimile data with send out, according to the requirement of user class switch main control module, use analog interface control unit and soft switch signaling unit, carry out facsimile negotiation and transfer of data with the external world;
The soft switch signaling unit, further will be from the caller and the called party information of outside, carry session initial protocol message or signalling system No.7 or MGCP and message H.248, send to user class switch main control module, further finish T.30 or facsimile negotiation T.38 and band in or the facsimile data transmitting-receiving of Real-Time IP fax error-correction protocol, and the soft switch of finishing voice;
Memory cell according to the request from user class switch main control module, sends to fax module with the facsimile data of storage inside, is responsible for data content is sent to the other side by fax module; Simultaneously, memory module also receives the request from user class switch main control module, preserves the facsimile data that fax module is received;
The mail protocol module, be responsible for being connected alternately with the PC of extension subscriber, reception is from the facsimile data of client computer, give user class switch main control module and be placed in the memory cell, be responsible for simultaneously the facsimile data that is placed in the memory cell that user class switch main control module receives is sent to extension subscriber with the form of mail.
User class switch main control module can also connect the networking telephone and network facsimile machine by network.
Virtual number faxing method of the present invention and be based on the advantage of the fax voice server of this method:
(1) do not need the entity facsimile machine, can realize the fax transmitting-receiving;
(2) the user's quantitative limitation of not faxed, each user of enterprise is as having an one's own facsimile machine;
(3) save number resource, convenient fax extension subscriber is realized the transmitting-receiving and the management of fax.
[description of drawings]
The invention will be further described in conjunction with the embodiments with reference to the accompanying drawings.
Fig. 1 is the fax voice server structure chart.
Fig. 2 is fax voice server typical case applied topology figure.
Fig. 3 is a voice incoming call flow chart.
Fig. 4 is a voice exhalation flow chart.
Fig. 5 is a fax incoming call flow chart.
Fig. 6 is a fax exhalation flow chart.
[embodiment]
First purpose of the present invention is to provide a kind of virtual number faxing method, introduces the notion of fax exchange and fax extension set, and the enterprise's fax exchange and the fax extension set of similar enterprises exchange and extension set form is provided.
Generally all there is a company telephone exchange in existing enterprise, dials the company telephone exchange number, can hear company telephone exchange IVR (the Interactive VoiceResponse of " hello; XX company, requests extension number, and directory enquiry requests 0 ", be interactive voice answering), dial extension number by two-stage dialing then.Such as this company telephone exchange number 0591-28053888, the employee of enterprise extension set is 8531, and the external number of this employee is exactly 0591-28053888-8531.Do not introduce before virtual number faxing method of the present invention and the fax voice server based on this method, because mostly the situation of present stage is a department or the shared fax number of company, so the external fax number of the staff all is one, as 83057520, if extension set is a facsimile machine, just as 0591-28053888-8520.
After introducing virtual number faxing method of the present invention and fax voice server based on this method, except general number, enterprise increases a fax general number, the extension subscriber correspondence can a supporting fax extension sign indicating number, like this, enterprise's extension subscriber can have phone extension set and two numbers of fax extension set simultaneously, in actual the use, can also be made as the extension of fax extension set and phone extension set consistent.For example, this company telephone exchange number 0591-28053888, the fax general number is 0591-28053777, the employee of enterprise extension set is 8531, the external number of this employee is exactly 0591-28053888-8531, fax number is 0591-28053777-8531, and what keep extension consistently is convenient to others and remembers its number.In actual the use, external user is by dialing 0591-28053888, hear the company telephone exchange IVR of " hello, and XX company requests extension number, and directory enquiry requests 0 " after, dial extension set 8531 by two-stage dialing then; Equally, outside fax user uses facsimile machine, dials 0591-28053777, after hearing the fax exchange IVR of enterprise of " hello, and XX company requests fax extension; directory enquiry requests 0 ", dial 8531 fax extension sets by two-stage dialing and send fax to corporate client.
Second purpose of the present invention is to provide a kind of fax voice server with virtual number faxing technology, this fax voice server is the support voice function simultaneously, see also shown in Figure 1, this fax voice server specifically comprises: PBX (Private Branch eXchange, the user class switch) main control module 1, analog interface control unit 2, fax module 3, soft switch signaling unit 4, memory cell 5 and mail protocol module 6.
PBX main control module 1, the function of exchange of responsible fax and voice is with outside and inner fax and audio call, navigate on its purpose call number, and the mutual and exchange of responsible fax and voice signal, simultaneously, it is responsible for controlling the condition managing and the control of each module and unit.
Analog interface control unit 2 is responsible for control analog interface resource, and fax voice server is realized and being connected of PSTN (PSTN) circuit, common phone and the facsimile machine of conventional telecommunications by this analog interface.
Fax module 3 is responsible for and facsimile negotiation is carried out in the outside, the receipts of carrying out facsimile data with send out.According to the requirement of PBX main control module 1, use analog interface control unit 2 and soft switch signaling unit 4, carry out facsimile negotiation and transfer of data with the external world.
Soft switch signaling unit 4, further will be from the caller and the called party information of outside, carry initial session protocol SIP (Session Initiation Protocol, Session initiation Protocol) message or signalling system No.7 or MGCP (Media Gateway Control Protocol, MGCP) and H.248 message, send to the PBX main control module of fax voice server, further finish T.30 or facsimile negotiation T.38 and band in or the facsimile data transmitting-receiving of udptl (Real-Time IP fax error-correction protocol), and the soft switch of finishing voice.
Memory cell 5 according to the request from PBX main control module 1, sends to fax module 3 with the facsimile data of storage inside, is responsible for data content is sent to the other side by fax module 3; Simultaneously, memory module 5 also receives the request from PBX main control module 1, preserves the facsimile data that fax module 3 is received.
Mail protocol module 6, be responsible for being connected alternately with the PC (PC) of extension subscriber, reception is from the facsimile data of client rs PC, give PBX main control module 1 and be placed in the memory cell 5, be responsible for simultaneously the facsimile data that is placed in the memory cell 5 of PBX main control module 1 reception is sent to extension subscriber with the form of mail.
Below in conjunction with some flow processs and example, the present invention is described in more detail.
Basic thought of the present invention is: the notion of introducing fax exchange and fax extension set, there is not the paper facsimile art in conjunction with electronics, the fax extension sign indicating number is virtual, found brand-new virtual number faxing method and based on the fax voice server of this method, solve the deficiency of existing facsimile art, satisfy the further demand of group customer such as modern enterprise fax number, fax transmitting-receiving and facsimile machine management.
See also shown in Figure 2ly, be the typical application scenarios of fax voice server.The pstn of this fax voice server one end by conventional telecommunications is connected with traditional plain old telephone and facsimile machine, and the while also can be connected with the networking telephone and network facsimile machine by IP network.
At first, the telephone exchange number of traditional pstn that fax voice server connects is 0591-83057888, and the facsimile machine general number is 0591-83057777; The telephone exchange number of the networking telephone that fax voice server connects is 0591-28053888, and the facsimile machine general number is 0591-28053777; The extension of certain extension subscriber Jiang is 8531, its addresses of items of mail: [email protected] this, the telephone number of extension subscriber Jiang is exactly 0591-28053888-8531, and fax number is exactly 0591-28053777-8531.
Voice incoming call flow process comprises the steps: as shown in Figure 3
Step 10: external call enters fax voice server by dialing the general number of 0591-83057888 or 0591-28053888;
Step 12: exchange IVR plays the voice suggestion as " hello, and XX company requests extension number, and directory enquiry requests 0 ";
Step 14: continue to dial extension 8531;
Step 16:8531 extension set jingle bell;
Step 18:8531 extension set is answered and is entered conversation.
Voice exhalation flow process comprises the steps: as shown in Figure 4
Step 20: completely restricted extension is breathed out by dialing out prefix+telephone number, is 9 such as prefix, and destination Mobile Station International ISDN Number is 83057520, and extension set dials 983057520 so;
Step 22: external call 83057520 rings;
Step 24: external call is answered and is entered conversation;
Fax incoming call flow process comprises the steps: as shown in Figure 5
Step 30: outside facsimile machine adopts the mode of faxing behind the first voice to dial 0591-83057777 or 0591-28053777 fax exchange;
Step 31: fax voice server is play fax exchange IVR prompting, as the voice suggestion of " hello, and XX company fax exchange requests fax extension, and directory enquiry requests 0 ";
Step 32: outside facsimile machine continues secondary and dials fax extension sign indicating number 8531;
Step 33:8531 extension set jingle bell;
Step 34: fax voice server enters the facsimile negotiation flow process with outside facsimile machine;
Step 35: consult successfully, fax voice server changes facsimile data over to and receives flow process;
Step 36: fax receives, and fax is saved to memory cell;
Step 37:, fax is sent to 8531 users' mailbox [email protected] by mail;
Fax exhalation flow process comprises the steps: as shown in Figure 6
The fax that step 40:8531 extension subscriber sends needs by mail sends to fax voice server in the mode of Email attachment, the addressee of the mail destination Mobile Station International ISDN Number of artificially faxing, as [email protected], wherein 9 is out prefix, and 83057520 is purpose facsimile machine number;
Step 41: after fax voice server gets the mail fax temporarily is saved to memory cell;
Step 42: fax voice server is put through purpose facsimile machine 83057531 by the fax general number;
Step 43: fax voice server enters the facsimile negotiation flow process with outside facsimile machine;
Step 44: consult successfully, fax voice server changes the facsimile data transmission flow over to, and the fax that is stored in the memory cell is sent;
Step 45: facsimile transmission finishes.
Though more than described the specific embodiment of the present invention; but being familiar with those skilled in the art is to be understood that; our described specific embodiment is illustrative; rather than be used for qualification to scope of the present invention; those of ordinary skill in the art are in the modification and the variation of the equivalence of doing according to spirit of the present invention, all should be encompassed in the scope that claim of the present invention protects.
Claims (6)
1. a virtual number faxing method is characterized in that: comprise the steps:
At first outside original phone general number, increase a fax general number;
Secondly, the corresponding supporting virtual fax extension of extension subscriber, like this, extension subscriber has phone extension set and two numbers of fax extension set simultaneously;
Fax extension sign indicating number that extension subscriber is supporting and the binding of the email address of this extension subscriber;
Outside fax user is by dialing described fax general number, dial described fax extension sign indicating number again, promptly can send virtual fax to the mailbox of extension subscriber, wherein, outside fax user dials the fax extension set by a fax voice server, after dialing this fax extension set, described fax voice server enters the facsimile negotiation flow process with outside facsimile machine; Consult successfully, fax voice server changes facsimile data over to and receives flow process; Fax receives, and fax at first is saved to the memory cell of fax voice server; By mail, fax voice server is sent to fax the mailbox of extension subscriber.
2. virtual number faxing method as claimed in claim 1 is characterized in that: described fax extension set is consistent with the extension of phone extension set.
3. virtual number faxing method as claimed in claim 1, it is characterized in that: comprise the steps: that also fax that extension subscriber sends needs by mail sends to the fax exchange in the mode of Email attachment, issue outside addressee by the fax exchange then, show described fax general number on described outside addressee's the facsimile machine; Wherein, the fax that described extension subscriber at first sends needs by mail sends to a fax voice server in the mode of Email attachment, the addressee of the mail destination Mobile Station International ISDN Number of artificially faxing;
After fax voice server gets the mail fax temporarily is saved to the memory cell of fax voice server;
Fax voice server is put through the purpose facsimile machine by the fax general number;
Fax voice server enters the facsimile negotiation flow process with outside facsimile machine;
Consult successfully, fax voice server changes the facsimile data transmission flow over to, and the fax that is stored in the memory cell is sent;
Facsimile transmission finishes.
4. as claim 1 or 3 described virtual number faxing methods, it is characterized in that: described fax voice server comprises: user class switch main control module, analog interface control unit, fax module, soft switch signaling unit, memory cell and mail protocol module;
User class switch main control module, the function of exchange of responsible fax and voice is with outside and inner fax and audio call, navigate on its purpose call number, and the mutual and exchange of responsible fax and voice signal, simultaneously, it is responsible for controlling the condition managing and the control of each module and unit;
The analog interface control unit is responsible for control analog interface resource, and fax voice server is realized and being connected of PSTN circuit, common phone and the facsimile machine of conventional telecommunications by this analog interface;
Fax module is responsible for and facsimile negotiation is carried out in the outside, the receipts of carrying out facsimile data with send out, according to the requirement of user class switch main control module, use analog interface control unit and soft switch signaling unit, carry out facsimile negotiation and transfer of data with the external world;
The soft switch signaling unit, further will be from the caller and the called party information of outside, carry session initial protocol message or signalling system No.7 or MGCP and message H.248, send to user class switch main control module, further finish T.30 or facsimile negotiation T.38 and band in or the facsimile data transmitting-receiving of Real-Time IP fax error-correction protocol, and the soft switch of finishing voice;
Memory cell according to the request from user class switch main control module, sends to fax module with the facsimile data of storage inside, is responsible for data content is sent to the other side by fax module; Simultaneously, memory module also receives the request from user class switch main control module, preserves the facsimile data that fax module is received;
The mail protocol module, be responsible for being connected alternately with the PC of extension subscriber, reception is from the facsimile data of client computer, give user class switch main control module and be placed in the memory cell, be responsible for simultaneously the facsimile data that is placed in the memory cell that user class switch main control module receives is sent to extension subscriber with the form of mail.
5. virtual number faxing method as claimed in claim 1 is characterized in that: described fax general number comprises a common fax general number and a fax through internet general number.
6. a fax voice server is characterized in that: comprise user class switch main control module, analog interface control unit, fax module, soft switch signaling unit, memory cell and mail protocol module;
User class switch main control module, the function of exchange of responsible fax and voice is with outside and inner fax and audio call, navigate on its purpose call number, and the mutual and exchange of responsible fax and voice signal, simultaneously, it is responsible for controlling the condition managing and the control of each module and unit;
The analog interface control unit is responsible for control analog interface resource, and fax voice server is realized and being connected of PSTN circuit, common phone and the facsimile machine of conventional telecommunications by this analog interface;
Fax module is responsible for and facsimile negotiation is carried out in the outside, the receipts of carrying out facsimile data with send out, according to the requirement of user class switch main control module, use analog interface control unit and soft switch signaling unit, carry out facsimile negotiation and transfer of data with the external world;
The soft switch signaling unit, further will be from the caller and the called party information of outside, carry session initial protocol message or signalling system No.7 or MGCP and message H.248, send to user class switch main control module, further finish T.30 or facsimile negotiation T.38 and band in or the facsimile data transmitting-receiving of Real-Time IP fax error-correction protocol, and the soft switch of finishing voice;
Memory cell according to the request from user class switch main control module, sends to fax module with the facsimile data of storage inside, is responsible for data content is sent to the other side by fax module; Simultaneously, memory module also receives the request from user class switch main control module, preserves the facsimile data that fax module is received;
The mail protocol module, be responsible for being connected alternately with the PC of extension subscriber, reception is from the facsimile data of client computer, give user class switch main control module and be placed in the memory cell, be responsible for simultaneously the facsimile data that is placed in the memory cell that user class switch main control module receives is sent to extension subscriber with the form of mail.
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CN102547040B (en) * | 2012-02-08 | 2014-08-13 | 北京鼎普科技股份有限公司 | Method and system for faxing through fax server |
CN105491265B (en) * | 2015-11-19 | 2019-05-31 | 上海携程商务有限公司 | Electronic fax receives system and method |
CN105530400B (en) * | 2015-12-16 | 2018-07-31 | 上海携程商务有限公司 | Fax transmission system and method |
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JP2001119423A (en) * | 1999-10-21 | 2001-04-27 | Matsushita Electric Ind Co Ltd | Telephony system and exchange used for the system, and computer |
CN1322083A (en) * | 2000-04-28 | 2001-11-14 | 松下电器产业株式会社 | Facsimile equipment and electronic mail server |
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JP2001119423A (en) * | 1999-10-21 | 2001-04-27 | Matsushita Electric Ind Co Ltd | Telephony system and exchange used for the system, and computer |
CN1322083A (en) * | 2000-04-28 | 2001-11-14 | 松下电器产业株式会社 | Facsimile equipment and electronic mail server |
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