CN100518347C - An implementation method for automatically selecting dispatcher access based on caller attributes - Google Patents
An implementation method for automatically selecting dispatcher access based on caller attributes Download PDFInfo
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- CN100518347C CN100518347C CNB2007101467196A CN200710146719A CN100518347C CN 100518347 C CN100518347 C CN 100518347C CN B2007101467196 A CNB2007101467196 A CN B2007101467196A CN 200710146719 A CN200710146719 A CN 200710146719A CN 100518347 C CN100518347 C CN 100518347C
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Abstract
The invention provides an application of automatic dispatchers' selection based on calling attribute and is applied in the field of trunking communication. In the invention, the trunking authentication server PHR configures the relevant service relation between the dispatchers and the users. Then, the users send a call request to the PTT Dispatch Server PDS. After the trunking authentication server PHR completed the authentication, the Dispatch Agent Server DAS is able to send call requests to the relevant online dispatchers by the configuration in the trunking communication server PHR. The invention solves the problem that the users are not able to freely select the needed dispatchers when they are in calling; the invention can allow the users set the dispatchers to serve themselves. Therefore, the technical capability of the dispatchers will be well used, and the efficiency of the trunking system will be promoted.
Description
Technical field
The present invention relates to the trunking communication field, relate in particular to the implementation method that a kind of automatic selection scheduling person inserts.
Background technology
Under diversified day by day social demand promotes, fast-developing mobile communication technology has not only satisfied the demand of people for voice service, more more and more effectively satisfy the demand of appreciation type business such as comprising image, audio frequency, real-time multimedia service interaction, thereby made mobile communication in people's live and work, bring into play more and more important effect.
In all appreciation type business, trunking communication becomes an indispensable business tine day by day.Trunked communication system is born in eighties of last century end of the seventies, the beginning of the eighties.The mobile subscriber that it is mainly outdoor study is engaged in business such as production scheduling and commander's control communication service is provided.This service has obtained extensive use owing to have ease for use, set up advantage such as the fast and good confidentiality of communication speed in fields such as railway transportation, field work, rescue and relief work, public security, electric power, oil.
Because dispatcher's technical capability and technical scope are variant, the user often needs to converse with specific dispatcher, obtains reliable, the most complete relevant information.A kind of this specific dispatcher can provide the most authoritative or the most detailed service for the user for each user inserts corresponding different dispatcher if group system can provide, and the operating efficiency of trunked communication system and flexibility all will improve a lot so.
Existing group system can realize the terminal call dispatching desk, the function that the dispatcher answers the call.Present implementation is that all dispatchers under the dispatching desk will receive this individual calling message when terminal during at the call scheduling platform, and each dispatcher can select to answer or do not answer, but the dispatcher who answers the earliest will have conversation power this time.Terminal is not optionally to the dispatcher, and the dispatcher can select to answer to the user.In fact, because dispatcher's technological know-how scope is different with qualifications and record of service, the user often wishes to select suitable oneself can a conversation for the dispatcher who oneself serves better.But present group system can't realize this function.
Summary of the invention
The invention provides a kind of implementation method that inserts based on the automatic selection scheduling person of caller attributes, when having solved present customer call dispatching desk, can't select to converse with the dispatcher who oneself needs flexiblely, system converses to the dispatcher and weighs the shortcoming of handling underaction, can allow the user be provided with and be suitably for the dispatcher who oneself serves, when the customer call dispatching desk, have only the dispatcher of his appointment can receive message related to calls, and answer, can allow dispatcher's technical capability better be brought into play like this, also help the raising of group system operating efficiency simultaneously.
In order to address the above problem, the invention provides a kind of implementation method that inserts based on the automatic selection scheduling person of caller attributes, main feature is, may further comprise the steps:
Step 1, the cluster authentication server PHR among the dispatch service subsystem DSS finishes the dispatcher and needs the associated configuration of the respective user of its service;
Step 2, trunking dispatch server PDS the make a call request of user in dispatch service subsystem DSS;
Step 3, trunking dispatch server PDS receives after the message user profile delivered among the cluster authentication server PHR and carries out authentication;
Step 4, the authentication responses that cluster authentication server PHR sends the user for trunking dispatch server PDS, if the authentication success, then execution in step five; If failed authentication then finishes;
Step 5, trunking dispatch server PDS will initiate paging to the user;
Step 6, trunking dispatch server PDS will initiate the paging request to the dispatching desk server DAS among the dispatch service subsystem DSS;
Step 7, dispatcher's information of dispatching desk server DAS this user configured dispatching desk number association of acquisition request in cluster authentication server PHR;
Step 8, dispatching desk server DAS obtains information;
Step 9, dispatching desk server DAS checks the on-line scheduling person's of its preservation record, if the corresponding dispatcher of user is online, then the dispatching desk client DAC to the corresponding on-line scheduling person of user place sends connection request, execution in step ten then; If the corresponding dispatcher of user is not online, then DAS notifies PDS not have the corresponding dispatcher that can connect, this time call failure;
Step 10, the dispatching desk client DAC among the dispatch service subsystem DSS returns one to dispatching desk server DAS and connects response message;
Step 11, dispatching desk server DAS sends to authorize to dispatching desk client DAC and answers message.
Further, said method also has following characteristics: in the step 2, the user is to the trunking dispatch server PDS request of making a call, and comprising the dispatching desk number that user profile and user need call out in this request is special service number, and the user dials the number that cries when calling out.
Further, said method also has following characteristics: in the step 3, trunking dispatch server PDS receives after the message user profile delivered among the cluster authentication server PHR and carries out authentication that the purpose of carrying out authentication is to check whether the user has authority to call out.
Further, said method also has following characteristics: in the step 6, trunking dispatch server PDS will initiate the paging request to dispatching desk server DAS, carrying trunking dispatch server PDS in the signaling is special service number at port numbers and the dispatching desk number that this IP that call out to use and RTP are real-time protocol (RTP), and the user dials the number and the user profile of crying when calling out.
Further, said method also has following characteristics: in the step 8, dispatching desk server DAS obtains information and comprises that the user can paging, corresponding dispatcher's relevant information.
When the invention solves present customer call dispatching desk, can't select to converse with the dispatcher who oneself needs flexiblely, system converses to the dispatcher and weighs the shortcoming of handling underaction, can allow the user be provided with and be suitably for the dispatcher who oneself serves, when the customer call dispatching desk, have only the dispatcher of his appointment can receive message related to calls, and answer, can allow dispatcher's technical capability better be brought into play like this, also help the raising of group system operating efficiency simultaneously.
Description of drawings
Fig. 1 is the basic network architecture diagram of trunked communication system that the present invention describes;
Fig. 2 is the call request flow chart based on the automatic selection scheduling person's access of caller attributes that the present invention describes.
Embodiment
Below in conjunction with accompanying drawing the present invention is described in detail:
The basic network framework of digital clustering communication system as shown in Figure 1, it comprises logic function modules such as colony terminal, base station sub-system BSS, switching subsystem MSS, dispatch service subsystem DSS.
Colony terminal links to each other with base station sub-system (BSS) by air interface, and the miscellaneous service for the user provides group system also provides traditional plain old telephone service, short message service and data service for the user simultaneously.
Base station sub-system BSS (BASE STATION SUBSYTEM) mainly finishes various group services, the wireless access function of data service and plain old telephone service.BSS constitutes by base station transceiver BTS (BascTransceiver System), base station controller BSC (Base Station Controller) and dispatching client PDC (PTT Dispatching Client) are common.
Radio receiving-transmitting unit BTS finishes functions such as the modulation and demodulation, radiofrequency signal transmitting-receiving of baseband signal, base station controller is finished all kinds of switchings of wireless resource allocation, call treatment, power control and support terminal, and scheduling controller PDC then finishes wireless resource allocation, dispatch call control, power control, supports all kinds of switchings under the different areas of coverage of colony terminal, compiles and distribute the cluster audio data stream.
Switching subsystem MSS (MOBILE SWITCH SUBSYSTEM) mainly finishes phone interconnect services, common telephone call business and part value-added service.MSS is made up of moving exchanging center MSC (Mobile Switching Center) and attaching position register HLR (Home Location Register) etc.
Dispatch service subsystem DSS (Dispatching Service System) mainly finishes colony dispatching service, is made up of PTT trunking dispatch server PDS (PTT Dispatch Server), PTT cluster authentication server PHR (Dispatch Home Register), dispatching desk server DAS (Dispatching AgengServer) and dispatching desk client DAC (Dispatcher Agent Client).
PTT trunking dispatch server PDS is the master control point of trunked call, finishes the processing of colony dispatching calling, comprises the discriminating cluster user, sets up various trunked calls, as individual call and group call, judgement cluster PTT request etc.PDS also receives the cluster speech data of reverse link as trunking dispatch server, is distributed to corresponding forward link again according to the character of calling out.
PTT cluster authentication server PHR finishes data base administration and configuration feature, for cluster user provides group registration, group member registration, and provides the local information of cluster member and the service authority record of cluster member, finishes call statistics and billing function.
Corresponding with service according to user's request configuration schedules person and user among the PTT cluster authentication server PHR concerns.Afterwards, when the user made a call the dispatching desk request to PTT trunking dispatch server PDS, after PTT cluster authentication server PHR finished user's authentication, dispatching desk server DAS can be according to the configuration among the PTT cluster authentication server PHR, to the corresponding online dispatcher, the request of making a call.
A kind of handling process of the call request that inserts based on the automatic selection scheduling person of caller attributes is described as shown in Figure 2:
At first, in PTT cluster authentication server PHR, finish dispatcher and the associated configuration that needs the respective user of its service;
Step 201: the user sends conversation application request to PTT trunking dispatch server PDS (PTT Dispatch Server).Comprise the dispatching desk number that user profile and user need call out in the request;
Step 202:PTT trunking dispatch server PDS receives after the message user profile delivered among the PTT cluster authentication server PHR and carries out authentication;
Step 203:PTT cluster authentication server PHR sends user's authentication responses for PTT trunking dispatch server PDS;
Step 204: after authentication is passed through, PTT trunking dispatch server PDS will initiate paging to the user;
Step 205:PTT trunking dispatch server PDS will initiate the paging request to dispatching desk server DAS, carrying PTT trunking dispatch server PDS in the signaling is special service number at this IP that call out to use and RTP port numbers and dispatching desk number, and the user dials the number and the user profile of crying when calling out;
Step 206: dispatcher's information of dispatching desk server DAS this user configured dispatching desk number association of acquisition request in PTT cluster authentication server PHR;
Step 207: dispatching desk server DAS obtains the user can paging, corresponding dispatcher's relevant information;
Step 208: dispatching desk server DAS checks the on-line scheduling person's of its preservation record, whether online according to the corresponding dispatcher of user, carry out respective handling then, if the corresponding dispatcher of user is online, then the dispatching desk client DAC to the corresponding on-line scheduling person of user place sends connection request, and execution in step 209 then; If the corresponding dispatcher of user is not online, then DAS notifies PDS not have the corresponding dispatcher that can connect;
Step 209: return one to dispatching desk server DAS after dispatching desk client DAC receives and connect response message;
Step 210: dispatching desk server DAS sends connection message to dispatching desk client DAC again and represents to allow it to answer.
In sum, this implementation method that inserts based on the automatic selection scheduling person of caller attributes can allow the user obtain the service of specifying the dispatcher automatically, is convenient to the performance of dispatcher's technical advantage, and the user also can more convenient and quicker obtains high-quality service.
Claims (4)
1, a kind of implementation method that inserts based on the automatic selection scheduling person of caller attributes is characterized in that, may further comprise the steps:
Step 1, the cluster authentication server PHR among the dispatch service subsystem DSS finishes the dispatcher and needs the associated configuration of the respective user of its service;
Step 2, trunking dispatch server PDS the make a call request of user in dispatch service subsystem DSS;
Step 3, trunking dispatch server PDS therefrom obtains user profile after receiving call request, and described user profile is delivered among the cluster authentication server PHR carry out authentication;
Step 4, the authentication responses that cluster authentication server PHR sends the user for trunking dispatch server PDS, if the authentication success, then execution in step five; If failed authentication then finishes;
Step 5, trunking dispatch server PDS will initiate paging to the user;
Step 6, trunking dispatch server PDS will initiate the paging request to the dispatching desk server DAS among the dispatch service subsystem DSS;
Step 7, dispatcher's information of dispatching desk server DAS this user configured dispatching desk number association of acquisition request in cluster authentication server PHR;
Step 8, dispatching desk server DAS obtains the user can paging, corresponding dispatcher's relevant information;
Step 9, dispatching desk server DAS checks the on-line scheduling person's of its preservation record, if the corresponding dispatcher of user is online, then the dispatching desk client DAC to the corresponding on-line scheduling person of user place sends connection request, execution in step ten then; If the corresponding dispatcher of user is not online, then DAS notifies PDS not have the corresponding dispatcher that can connect, this time call failure;
Step 10, the dispatching desk client DAC among the dispatch service subsystem DSS returns one to dispatching desk server DAS and connects response message;
Step 11, dispatching desk server DAS sends to authorize to dispatching desk client DAC and answers message.
2, method according to claim 1, it is characterized in that in the step 2, the user is to the trunking dispatch server PDS request of making a call, comprising the dispatching desk number that user profile and user need call out in this request is special service number, and the user dials the number that cries when calling out.
3, method according to claim 1, it is characterized in that, in the step 3, trunking dispatch server PDS therefrom obtains user profile after receiving call request, and described user profile delivered among the cluster authentication server PHR carry out authentication, the purpose of carrying out authentication is to check whether the user has authority to call out.
4, method according to claim 1, it is characterized in that, in the step 6, trunking dispatch server PDS will initiate the paging request to dispatching desk server DAS, carrying trunking dispatch server PDS in the signaling is special service number at port numbers and the dispatching desk number that this IP that call out to use and RTP are real-time protocol (RTP), and the user dials the number and the user profile of crying when calling out.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
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| CNB2007101467196A CN100518347C (en) | 2007-08-14 | 2007-08-14 | An implementation method for automatically selecting dispatcher access based on caller attributes |
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| CNB2007101467196A CN100518347C (en) | 2007-08-14 | 2007-08-14 | An implementation method for automatically selecting dispatcher access based on caller attributes |
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| CN101106763A CN101106763A (en) | 2008-01-16 |
| CN100518347C true CN100518347C (en) | 2009-07-22 |
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| CN101370191B (en) * | 2008-09-19 | 2011-08-24 | 中兴通讯股份有限公司 | Method and system for launching group call by user outside group |
| CN107172199B (en) * | 2017-06-27 | 2020-10-09 | 青岛海信移动通信技术股份有限公司 | State updating method and device of mobile terminal |
| CN109413764A (en) * | 2017-08-18 | 2019-03-01 | 普天信息技术有限公司 | A kind of fail-soft processing method and equipment |
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Granted publication date: 20090722 Termination date: 20190814 |