CN100477700C - Method for providing service for the subscriber with intercommunication short message system - Google Patents
Method for providing service for the subscriber with intercommunication short message system Download PDFInfo
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- CN100477700C CN100477700C CNB2005101127848A CN200510112784A CN100477700C CN 100477700 C CN100477700 C CN 100477700C CN B2005101127848 A CNB2005101127848 A CN B2005101127848A CN 200510112784 A CN200510112784 A CN 200510112784A CN 100477700 C CN100477700 C CN 100477700C
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Abstract
This invention relates to an intercommunication short message system and a method for serving users by it, in which, said system includes an intercommunication short message IVR server, a pre-exchange GW, a CTI server, a charge server, a database server, a short message GW server and a background maintenance server, among which, the pre-exchange GW is connected with the IVR server via a digital relay line and connected with the CTI server via a signaling link, the CTI, the charge server, the database server and the short message GW server are connected with the background maintenance server by the internal LAN and connected with the IVR server, which is aimed to provide a mutual motion intercommunication short message system and a method for serving users.
Description
Technical field
The present invention relates in the mobile value-added service field, the intercommunication short message service in the traffic class has particularly related to a kind of intercommunication note system and has been user service method with this system.
Background technology
At present, in communication field, mobile phone character message business obtains very big development, but still exists significant limitation, and one, the literal input is comparatively loaded down with trivial details, influences the use of certain customers; Two, operation is comparatively complicated, and the instantaneity of communication also can't ensure.In order to solve literal input trouble, people have invented voice SMS.Though voice SMS has solved input convenience problem to a certain extent, not voice SMS not strong alternately, operation is still complicated, has influenced user's use.
Summary of the invention
The object of the invention provides a kind of interactive intercommunication note system and is user service method with this system, the function that the intercommunication note is replied by immediate communication, a key, reduce the operation of user in the transmitting-receiving process, user-friendly, thereby similar intercom mode of operation, the intercommunication that realizes short speech message exchanges, and has strengthened user's use enjoyment, pushes the SMS (Short Message Service) business to new height.
In order to realize this goal of the invention, the invention provides a kind of intercommunication note system, comprise by preposition exchange gateway and insert or two kinds of implementations of cti server SGW access.In system is on the user service method, and two kinds of implementations are identical.
Two kinds of implementations, except that having on the signaling access way outside the nuance, other part operation principles are identical with action.But in the operation of carrier-class intercommunication short message service, taking into account system fail safe, reliability requirement adopt preposition exchange gateway implementation to have certain advantage.Below all be introduced with preposition exchange gateway implementation.
It comprises preposition exchange gateway access way: at least one intercommunication note ivr server, preposition exchange gateway, cti server, accounting server, database server, short message gateway server and background maintenance server, wherein: described preposition exchange gateway links to each other, links to each other with cti server by signaling link with intercommunication note ivr server by digital trunk, and cti server, accounting server, database server, short message gateway server and background maintenance server interconnect by internal lan and link to each other with intercommunication note ivr server.
The invention provides the intercommunication note system, wherein: described preposition exchange gateway is connected with mobile phone by mobile switch.
The invention provides the intercommunication note system, wherein: described intercommunication note ivr server is 2.
Cti server SGW access way, it comprises: at least one cti server, intercommunication note IVR service
Cti server SGW access way, it comprises: at least one cti server, intercommunication note ivr server, accounting server, database server, short message gateway server and background maintenance server, wherein: described cti server, accounting server, database server, short message gateway server and background maintenance server interconnect by internal lan and link to each other with intercommunication note ivr server.
Cti server is supported NO.7 signaling, NO.1 signaling, isdn signaling, CSTA agreement, (less) in some cases as the user that needs are supported, cti server can be as SGW, direct-connected with mobile switch, and link to each other with intercommunication note ivr server, accounting server, database server, short message gateway server and background maintenance server by internal lan.
The invention provides the intercommunication note system, wherein: described cti server is connected with mobile phone by mobile switch.
The invention provides and use the intercommunication note system to provide service method as the user, wherein:
(a) calling subscriber is by mobile calls Number for access and called mobile phone number, call signal is transferred on the preposition exchange gateway by mobile switch, preposition exchange gateway is given cti server by signaling link with this Signalling exchange, cti server is given at least one intercommunication note ivr server by the control protocol of internal lan with Signalling exchange, making this intercommunication note ivr server set up circuit with preposition exchange gateway is connected, intercommunication note ivr server is recorded user's speech (voice) according to user's demand, control protocol by internal lan after finishing is given cti server with Signalling exchange, cti server is given preposition exchange gateway by signaling link with Signalling exchange, making intercommunication note ivr server and preposition exchange gateway set up the outgoing call circuit is connected, the voice SMS of being recorded is sent to the called mobile phone number, finish router;
(b) number receive at called mobile phone and show that number is the incoming call of Number for access and caller phone number, and after the callee connects immediately and listen to, the callee is according to the specified key of voice, selects to repeat to listen to, a key replys or on-hook, finishes call program.When the callee carried out key answer to above-mentioned voice SMS, system exchanged the calling and called user identity, and promptly the calling party becomes the callee, and the callee becomes the calling party, returns the router of step (a) and operates, and can circulate and carry out, and realizes intercommunication;
(c) when called mobile phone number is not answered, intercommunication note ivr server sends signaling and the recording of step (a) is deposited in the database server to short message gateway server by internal lan, short message gateway server sends a literal note by network to called mobile phone, tell the callee " to dial * * number and listen to the intercommunication note ", (* * number is specific Number for access).
Called party cell phone is listened at least one intercommunication note of intercommunication note system for its storage by dialing * * number, and according to specified key repeat to listen to, answer or on-hook, finish call program, when above-mentioned intercommunication note is replied, return step (a) router and operate.
The invention provides and use the intercommunication note system to provide service method as the user, wherein: when called party cell phone is listened to the intercommunication note system at least one intercommunication note of its storage by dialing * * number, called mobile phone side dials specific access code, call signal is transferred on the preposition exchange gateway by mobile switch, preposition exchange gateway is given cti server by signaling link with this Signalling exchange, cti server is given at least one note intercommunication ivr server by the control protocol of internal lan with Signalling exchange, making this note intercommunication ivr server set up circuit with preposition exchange gateway is connected, note intercommunication ivr server is given database server with this Signalling exchange, from database server, access stored recording, give note intercommunication ivr server alternately by the internal lan control protocol, intercommunication note ivr server is given preposition exchange gateway alternately by circuit, will record to play and give the called subscriber.
The invention provides and use the intercommunication note system to provide service method as the user, wherein: when the intercommunication note system is many intercommunication notes of same called mobile phone side's storage, the order that the user sets according to the intercommunication note system, button is listened to.
The invention provides and use the intercommunication note system to provide service method as the user, wherein: the time of the time of user recording and broadcast user intercommunication note equates that the longest is 30 seconds (also can stipulate record length according to real needs).
The present invention compared with prior art has advantage in convenience, aspect interactive.Compare with character message, the intercommunication note does not need to use the hand inputting word information, only need be after hearing voice suggestion, and directly speech gets final product.Both overcome the drawback of character message input trouble, solved the problem that a part of mobile subscriber can not send character message, can also hear the real voice of the other side.Compare with the normal speech note, the function that the intercommunication note is replied by immediate, a key, cycling can realize that the voice messaging of similar intercom formula exchanges, and has strengthened the enjoyment of user's communication.
Use mobile phone convenience, interactive demand that intercommunication note system and this system provide service manner to satisfy numerous mobile subscribers better for the user, the while has also increased a kind of business model of novelty.
Description of drawings
Fig. 1 is the schematic diagram of intercommunication note system of the present invention, and the preposition exchange gateway of this system links to each other with mobile phone by mobile switch;
Fig. 2 is the schematic diagram of intercommunication note system of the present invention, and the cti server of this system links to each other with mobile phone by mobile switch,
Fig. 3 is the schematic diagram of the intercommunication note transmission flow of intercommunication note system of the present invention;
Fig. 4 is total schematic diagram of the intercommunication note exhalation flow process of intercommunication note system of the present invention;
Fig. 5 hears the schematic diagram of the exhalation flow process of intercommunication recording that note system sends for the user;
After Fig. 6 did not hear the intercommunication note of intercommunication note system transmission for the user, the user dialed the schematic diagram that * * number is answered the exhalation flow process of intercommunication note according to the indication of mobile phone character message.
Embodiment
Referring to Fig. 1, intercommunication note system of the present invention comprises: two note intercommunication ivr servers 9 and 10, preposition exchange gateway 8, cti server 1, accounting server 2, database server 3, short message gateway server 4 and background maintenance server 5, preposition exchange gateway 8 links to each other with 10 with note intercommunication ivr server 9 respectively by digital trunk, link to each other with cti server 1 by signaling link, cti server 1, accounting server 2, database server 3, short message gateway server 4 interconnects by internal lan with background maintenance server 5 and links to each other with 10 with each note intercommunication ivr server 9 respectively, preposition exchange gateway 8 is connected with mobile phone by mobile switch 11, and the purpose that two intercommunication servers 9 and 10 are set is for standby.
Fig. 3 is the schematic diagram of the intercommunication note transmission flow of intercommunication note system of the present invention, the user is by mobile calls Number for access and called mobile phone number, call signal is transferred on the preposition exchange gateway 8 by mobile switch 11, give cti server 1 by signaling link with this Signalling exchange, preposition exchange gateway 8 is given cti server 1 by signaling link with this Signalling exchange, cti server 1 is given at least one note intercommunication ivr server 9 or 10 by the control protocol of internal lan with Signalling exchange, making this note intercommunication ivr server 9 or 10 set up circuit with preposition exchange gateway 8 is connected, note intercommunication ivr server 9 or 10 judges at first whether the number of called mobile phone belongs to the one's respective area, if certain intercommunication short message service of realizing in China, can cancel this step, if the called mobile phone number does not belong in the one's respective area, system plays voice: " sorry the other side is not this province mobile subscriber; can not broadcast the intercommunication note; ask on-hook ", system's on-hook then; If the called mobile phone number is in the one's respective area, the system plays voice: " please at the sound back message that ticks; and press # number transmission ", record length must not surpass the record length that system is provided with, generally the longest was 30 seconds, surpassed record length, system plays voice suggestion user, " sorry record length arrives, and transmission is please by the # key ".After finishing recording, note intercommunication ivr server 9 or 10 is given cti server 1 by the control protocol of internal lan with Signalling exchange, cti server 1 is given preposition exchange gateway (optional) 8 by signaling link with Signalling exchange, making note intercommunication ivr server 9 or 10 set up the outgoing call circuit with preposition exchange gateway 8 is connected, the note of being recorded is sent to the called mobile phone number, finish router.
Fig. 4 is total schematic diagram of the intercommunication note exhalation flow process of intercommunication note system of the present invention, it comprises: the called mobile phone user hears or does not temporarily hear the situation of intercommunication note, and Fig. 5 and Fig. 6 are respectively the situation that the called mobile phone user heard and extracted the intercommunication note.
Fig. 5 hears the schematic diagram of the exhalation flow process of intercommunication recording that note system sends for the user, number receive at called mobile phone and to show that number is the incoming call of Number for access and caller phone number, and when the callee listened to immediately, cell-phone bell was after the called mobile phone user connects, the system plays voice: " you have the intercommunication note; tick ", play the intercommunication note then, after the callee listens to above-mentioned recording, the system plays voice: " reply, please by the # key; Hard of hearing, please by 1 ", the user according to specified key repeat listen to, answer or on-hook; finish call program; when above-mentioned intercommunication note is replied, the user returns router shown in Figure 2 and operates by mobile calls Number for access and caller phone number.
After Fig. 6 did not hear the intercommunication note of intercommunication note system transmission for the user, the user dialed the schematic diagram that * * number is answered the exhalation flow process of intercommunication note according to the indication of mobile phone character message.
Though do not have receipt of call or called subscriber to receive but when not answering called, intercommunication note ivr server 9 or 10 sends instruction by internal lan to short message gateway server 4, and the recording of intercommunication note deposited in the database server 3, short message gateway server 4 sends a literal note by network to called mobile phone, tell the callee " to please call * * number, extract the intercommunication note ".When called mobile phone side dials * * number, call signal is transferred on the preposition exchange gateway 8 by mobile switch 11, preposition exchange gateway 8 is given cti server 1 by signaling link with this Signalling exchange, cti server 1 is given at least one intercommunication note ivr server 9 or 10 by the control protocol of internal lan with Signalling exchange, making this intercommunication short message server 9 or 10 set up circuit with preposition exchange gateway 8 is connected, intercommunication note ivr server 9 or 10 is given database server 3 with this Signalling exchange, from database server 3, access stored recording, control protocol by internal lan is given intercommunication note ivr server 9 or 10 alternately, intercommunication note ivr server 9 or 10 is given preposition friendship gateway 8 alternately by circuit, and the recording of institute's intercommunication note is play to called mobile phone.The intercommunication note system can be many intercommunication notes of user's storage, system plays voice suggestion user: " system is nearest n bar intercommunication note for you keep; please listen to by corresponding serial number key ", the user is by corresponding serial number key or listen to corresponding recording in order, afterwards, system can play voice suggestion: " reply, please by the # key; Hard of hearing, please by 1; Return, please by the * key ".When the user repeated to listen to the intercommunication note, the user pressed the * key, and program is returned, and please by 1, the user repeats to listen to the note of having listened.When user's answer short message, press the # key, system exchange calling and called side returns router shown in Figure 2 and operates.
Mark the time span of playing voice among Fig. 3, Fig. 5 and Fig. 6, play user's intercommunication note maximum duration, user recording maximum duration etc., wherein: the time of the time of user recording and broadcast user intercommunication note equates, the longest is 30 seconds, the above-mentioned time is the setting of system, and different systems can set the different above-mentioned time.
More than describing is explanation of the invention, is not that institute of the present invention restricted portion is referring to claim to the qualification of invention, and under the situation of spirit of the present invention, the present invention can do any type of modification.
Claims (4)
1. one kind provides service method with the intercommunication note system for the user, this intercommunication note system comprises: two intercommunication note ivr servers (9 or 10), preposition exchange gateway (8), cti server (1), accounting server (2), database server (3), short message gateway server (4) and background maintenance server (5), described preposition exchange gateway (8) links to each other with intercommunication note ivr server (9 or 10) by digital trunk, link to each other with cti server (1) by signaling link, cti server (1), accounting server (2), database server (3), short message gateway server (4) interconnects by internal lan with background maintenance server (5) and links to each other with intercommunication note ivr server (9 or 10), and described preposition exchange gateway (8) is connected with mobile phone by mobile switch (11).
This intercommunication note system for the user provides service method is:
(a) user is by mobile calls Number for access and called mobile phone number, call signal is transferred on the preposition exchange gateway (8) by mobile switch (11), preposition exchange gateway (8) is given cti server (1) by signaling link with this Signalling exchange, cti server (1) is given at least one intercommunication note ivr server (9 or 10) by the control protocol of internal lan with Signalling exchange, making this intercommunication short message server (9 or 10) set up circuit with preposition exchange gateway (8) is connected, intercommunication note ivr server (9 or 10) carries out the recording of intercommunication note according to user's demand, control protocol by internal lan after finishing is given cti server (1) with Signalling exchange, cti server (1) is given preposition exchange gateway (8) by signaling link with Signalling exchange, making intercommunication note ivr server (9 or 10) set up the outgoing call circuit with preposition exchange gateway (8) is connected, the intercommunication note of being recorded is sent to the called mobile phone number, finish router;
(b) number receive at called mobile phone and show that number is the incoming call of Number for access and caller phone number, and when the callee listens to immediately, the callee listen to above-mentioned recording and according to specified key repeat listen to, answer or on-hook, finish call program, when above-mentioned intercommunication note was replied, system exchanged the calling and called user identity, and promptly the calling party becomes the callee, the callee becomes the calling party, returns the router of step (a) and operates;
(c) when called mobile phone number is not answered, intercommunication note ivr server (9 or 10) sends signaling and the recording of step (a) is deposited in the database server (3) to short message gateway server (4) by internal lan, short message gateway server (4) sends a literal note by network to called mobile phone, tell the callee " to dial and extract the intercommunication short message number; extract the intercommunication note ", the called mobile phone square tube is crossed to dial and is extracted the intercommunication short message number, listen at least one intercommunication note of intercommunication note system for its storage, and repeat to listen to according to specified key, one key is replied or on-hook, finish call program, when above-mentioned intercommunication note is carried out key answer, system exchanges the calling and called user identity, returns step (a) router and operates.
2. the method for claim 1, it is characterized in that: cross when the called mobile phone square tube and dial when extracting the intercommunication short message number and listening to the intercommunication note system for the intercommunication note of its storage, called mobile phone side dials and extracts the intercommunication short message number, call signal is transferred on the preposition exchange gateway (8) by mobile switch (11), preposition exchange gateway (8) is given cti server (1) by signaling link with this Signalling exchange, cti server (1) is given at least one intercommunication note ivr server (9 or 10) by the control protocol of internal lan with Signalling exchange, making this intercommunication note ivr server (9 or 10) set up circuit with preposition exchange gateway (8) is connected, intercommunication note ivr server (9 or 10) is given database server (3) with this Signalling exchange, from database server (3), access stored recording, control protocol by internal lan is given intercommunication note ivr server (9 or 10) alternately, intercommunication note ivr server (9 or 10) is given preposition exchange gateway (8) alternately by circuit, institute's recording is play give the called mobile phone number.
3. method as claimed in claim 2 is characterized in that: when the intercommunication note system is many intercommunication notes of same called mobile phone side's storage, and the order that the user sets according to the intercommunication note system, button is listened to.
4. method as claimed in claim 3 is characterized in that: the user records weak point and says that the time of note and the time of broadcast user intercommunication note equate that the longest is 30 seconds.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB2005101127848A CN100477700C (en) | 2005-10-14 | 2005-10-14 | Method for providing service for the subscriber with intercommunication short message system |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB2005101127848A CN100477700C (en) | 2005-10-14 | 2005-10-14 | Method for providing service for the subscriber with intercommunication short message system |
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| Publication Number | Publication Date |
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| CN1767574A CN1767574A (en) | 2006-05-03 |
| CN100477700C true CN100477700C (en) | 2009-04-08 |
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| CNB2005101127848A Expired - Fee Related CN100477700C (en) | 2005-10-14 | 2005-10-14 | Method for providing service for the subscriber with intercommunication short message system |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN1852457B (en) * | 2006-05-22 | 2010-05-12 | 易凯 | One-to-multi-cluster sending service method for mobile talkie |
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Owner name: BEIJING QUANYA COMMUNICATION TECHNOLOGY CO., LTD. Free format text: FORMER OWNER: YI KAI Effective date: 20090731 |
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Effective date of registration: 20090731 Address after: Beijing City, Haidian District Zhichun Road Jinqiu international A1705 room No. 6 Patentee after: Beijing whole Asia Communication Technology Co., Ltd. Address before: Beijing City, Haidian District Zhichun Road Jinqiu international A908 room No. 6 Patentee before: Yi Kai |
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