CN100417101C - Method for implementing selective service tracking function and selective service tracking apparatus - Google Patents

Method for implementing selective service tracking function and selective service tracking apparatus Download PDF

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CN100417101C
CN100417101C CNB2005101372229A CN200510137222A CN100417101C CN 100417101 C CN100417101 C CN 100417101C CN B2005101372229 A CNB2005101372229 A CN B2005101372229A CN 200510137222 A CN200510137222 A CN 200510137222A CN 100417101 C CN100417101 C CN 100417101C
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module
information
business
service
tracing
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CN1863103A (en
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任昭臣
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Huawei Technologies Co Ltd
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Huawei Technologies Co Ltd
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Abstract

The present invention relates to a method and a system for realizing selective business tracking. The system is provided with a business tracking module, and the business tracking module is connected with business modules through interfaces, wherein a tracking object list recording at least one user attribute is arranged in the business tracking module. When a user is on line, the business modules relevant to the user process and output user attribute information and business information to the business tracking module; the business tracking module matches the user attribute information with information in the tracking object list and orderly outputs the matched user attribute information and the business information. With the present invention, needed information can be selected highly effectively from the business information of all the users, which is convenient for maintainers to rapidly and accurately locate problems appearing in a process of accessing users and can also not cause too many burdens.

Description

Realize the method and the selectivity service tracking apparatus of selectivity service tracking function
Technical field
The present invention relates to the communications field, relate in particular to the Service tracing technology of the communications field.
Background technology
In the process that the user inserts,, usually need access procedure is followed the tracks of for orientation problem.The attendant only knows information such as user's title, IP address, MAC Address, physical port number or virtual network number usually and does not know the realization details of each business module.And a user can relate to than multimode in the whole process that inserts, but the neither one module can intactly be known customer attribute information at present, because customer attribute information is to be dispersed in each associated modules, needs a plurality of modules to provide respectively.Therefore, realize the module fellowship Service tracing that full-range tracking need be correlated with.Problem for convenience of attendant's consumer positioning occurs in access procedure need provide a kind of mechanism that customer attribute information is organically organized.Existing method is that some the important processing places at each business module add some Debugging message.When user's access service module is arranged, each business module (as: the PPPoE agreement of service sub-system, ppp protocol, WEB server, Certificate Authority module, L2TP agreement, local authentication charging etc.) output active user's procedure information (transmitting-receiving message, authentication success, response echo message etc.).When opening demonstration Debugging message switch, Debugging message can be outputed to control mouthful (serial ports).Generally speaking, do not open the Debugging message switch, because this method of Debugging message output user tracking information of utilizing does not have selectivity, in case open the Debugging message switch, Debugging message will all be exported all information of saying that the user of business module reaches the standard grade, can increase system burden like this, and be difficult to from a large amount of information, find required information.Shown in Figure 1A, it has provided the schematic diagram of the conventional method of prior art.
Summary of the invention
The purpose of this invention is to provide and a kind ofly can realize the optionally method and system of service tracking function, the personnel that maintain easily locate rapidly and accurately, can not cause excessive burden to system.
For achieving the above object, the invention provides a kind of method that realizes the selectivity Service tracing, it is provided with a Service tracing module, and it is connected with each business module by interface, creates the tracing object table that comprises at least a attribute of each user in the Service tracing module.Particularly, this method comprises the steps:
A) when a user reaches the standard grade, it is handled with this each subscriber-related business module;
B) described Service tracing module is mated customer attribute information known to each business module and the object in the tracing object table, and the customer attribute information and the business information of order output coupling.
The present invention also provides the another kind of method that realizes the selectivity Service tracing, and it is provided with a Service tracing module, and it is connected with each business module by interface, creates the tracing object table that comprises at least a attribute of each user in the Service tracing module.This method comprises the steps:
A) when a user reaches the standard grade, with this each subscriber-related business module it is handled, and create and follow the tracks of example, attribute of user information to be filled in following the tracks of example table, output corresponding business information is to described Service tracing module; B) described Service tracing module will be followed the tracks of information in the example table and the object in the tracing object table mates, and the customer attribute information and the business information of order output coupling.
The present invention also provides a kind of selectivity service tracking system, and it comprises service sub-system, system management subsystem, system support subsystem, Service tracing module, and described service sub-system comprises the business module of a plurality of processing different business.Wherein, system management subsystem is controlled the opening and closing of the service tracking function of Service tracing module, creates the tracing object table in the Service tracing module by issue an order, comprises one or more attributes of tracked user in this tracing object table; The trace information of the reception and the tracking module output of managing business; Described business module is handled and is exported its customer attribute information of holding and handle the business information that the back generates the user that reaches the standard grade; The Service tracing module, store the tracing object table, receive the business information that the customer attribute information of each business module output and the back of managing business thereof generate, the object in customer attribute information and the tracing object table is mated, the customer attribute information and the corresponding business information of output coupling; The system support subsystem, its Service tracing for the Service tracing module provides basic operation system function.
The present invention also provides another kind of selectivity service tracking system, and it comprises service sub-system, system management subsystem, system support subsystem, Service tracing module, and described service sub-system comprises the business module of multiple processing different business.Wherein, system management subsystem is controlled the opening and closing of the service tracking function of Service tracing module, creates the tracing object table in the Service tracing module by issue an order, comprises one or more attributes of tracked user in this tracing object table; The trace information of the reception and the tracking module output of managing business; Described business module to the user that reaches the standard grade handle and generate business information, create the usertracking example, with its customer attribute information of holding fill in the tracking example table of Service tracing module, output customer attribute information and business information; The Service tracing module, store the tracing object table and follow the tracks of example table, it receives the customer attribute information and the business information of each business module output, customer attribute information in the tracking example table and the object in the tracing object table are mated the customer attribute information and the business information of also output coupling of encapsulation; The system support subsystem, its Service tracing for the Service tracing module provides basic operation system function.
The present invention only exports the user service information that needs tracking, and the personnel that both maintained easily locate fast and accurately, can not cause excessive burden to system again.Can export orderlyly and can clearly illustrate that the process that the user reaches the standard grade and the information of flow process, and the uniformity of guarantee information output format.Generally speaking, Service tracing has realized selecting efficiently the information that needs from all users' business information, and it is encapsulated (joining day, module name etc.) and outputs to various directions (terminal shows, file, log server etc.).By these information, can know user service flow journey information clearly, the problem of positioning service aspect is very helpful.Current operation is followed the tracks of the approval that in the industry cycle obtains a lot of operators, is the good means of orientation problem, for the cost that reduces the manpower maintenance bigger meaning is arranged.
Description of drawings
Fig. 1 has provided the method flow schematic diagram of the Service tracing of prior art;
Fig. 2 has provided business tracking method schematic flow sheet of the present invention;
Fig. 3 has provided the flow chart of the method for realization selectivity Service tracing of the present invention;
Fig. 4 has provided the phylogenetic relationship figure that uses Service tracing module of the present invention;
Fig. 5 has provided the block diagram of selectivity service tracking system of the present invention.
Embodiment
Service tracing is meant the state variation of message handling process in user's access procedure and agreement is carried out full-range tracking, maintains easily the problem that occurs in the personnel positioning user access procedure.
Selectivity service tracking system of the present invention is optionally to export one or a collection of specific customer attribute information.It is organically organized the customer attribute information that is dispersed in each business module that is associated by unified follow-up mechanism and interface, coordinates the related service module and participates in following the tracks of, and do not influence original operation flow.Usually, in the process that the user inserts, each business module meeting process user is professional and export related service information, comprises information such as user's going on line or off line, authentication and accounting, distributing IP address, business service.The information of these outputs can clearly illustrate that action and the state that the user is current.But these information but are scattered, amorphous.Therefore, for can realize to greatest extent following the tracks of and the consumer positioning access procedure in problem, the present invention is mated by the finish message that each and user-dependent business module provided by Service tracing Service tracing module handle, information such as the MAC Address by the user in a large number of users, IP address, user name, only specific user's business information of order output coupling.Can make things convenient for like this and promptly check the user service information that needs, search in a large amount of customer attribute informations and not be used in, the problem to the professional aspect of solution, location provides to make things convenient for high-efficiency method.Described Service tracing module belongs to a module of system support subsystem, itself needs the system support subsystem that the management (internal memory uses, queuing message scheduling etc.) of operating-system resources is provided.As shown in Figure 3, it has provided the phylogenetic relationship figure that uses Service tracing module of the present invention.Wherein, service sub-system comprises the business module of a plurality of processing related services, and the business of grade rolls off the production line on the main process user.Business module sends to the Service tracing module with customer attribute information and creates or fill example in carrying out the Business Processing process, and the business information that will produce after will handling is exported to the Service tracing module.The Service tracing module stores has the tracing object table and follows the tracks of example table, it receives the customer attribute information and the business information of each business module output, customer attribute information in the tracking example table and the object in the tracing object table are mated the customer attribute information and the business information of also output coupling of encapsulation.The system support subsystem, i.e. the operating system of entire equipment is for Service tracing provides basic operation system function.System management subsystem is in charge of the output of information, file system etc., it is created the tracing object table, opens or closes the service tracking function of Service tracing module by sending order to the Service tracing module, and the trace information of the tracking module output that can receive and manage business.
The follow-up mechanism that Service tracing module of the present invention is provided is based on two tables of storage wherein: tracing object table and follow the tracks of example table.Table 1
Object ID MAC IP Virtual routing forwarding VRF User ID User name Authentication mode Permanent virtual channel number PVC Port numbers Virtual network ID
1 00-10-5C-FD-3A-D8 192.168.0.1 1 2 123@adsl pppoe 4000/20 2 19
Table 1 has provided an example (the tracing object table is actually a structure array in the system of being kept at) of the tracing object table in the Service tracing module, and wherein tracing object can comprise following attribute:
Object identity (object ID): tracing object of unique identification;
Object factory information: comprise attributes such as MAC Address, IP address, user name, physical port number/physical port number+virtual network number, authentication mode.One to as if by these five attributes through and form.Wherein authentication mode is optional, and authentication mode has WEB, PPPoE, 802.1x, binding authentication etc.;
Trace information outbound course: directly be shown to terminal, output to file or log server etc.
The Service tracing module can judge when the output customer attribute information whether this attribute of user mates a certain in the tracing object table, and only can be the output of the customer attribute information of coupling.Have a coupling just to export one, multinomial coupling is arranged, just export multinomially, coupling is not just exported.
The effect of tracing object table is the user who need to determine tracking.For example, when only inserting one of MAC in the tracing object table, just can determine a user, and sundry item (IP, user name etc.) can not filled out, just can guarantee that the user's going on line or off line information of corresponding MAC is output.Follow the tracks of example table and be used for the attribute information of recording user, it is identical on form with above-mentioned table 1.In the processing of business module to a user's going on line or off line, be not can obtain all customer attribute informations at the very start, each module can only be obtained its some relevant customer attribute informations.Under such situation, if create tracing object with the user property of MAC and so on, those do not know that the information of the business module of user MAC just can't judge whether to have exported so.So the Service tracing module provides the tracking example table, first business module of process user is created this user's tracking example, and the customer attribute information that oneself is known is filled into.The customer attribute information that all can know oneself when each later business module is handled this user is filled out in this example, constantly improves the information of this example.When judging whether customer attribute information is exported afterwards, information in this user's the example and tracing object table are mated, when one in existing value in the tracing object table and the example or several are consistent, show and mate that the value of not filling out in the Object table just needn't have been mated with example.
Usually, the tracking example of following the tracks of in the example table has following attribute:
A, example ID: one of unique identification is followed the tracks of example.
B, customer attribute information: MAC Address, IP address, user name, physical port number/physical port number+virtual network number, authentication mode etc.
The whether online mark of example in c, each business module.
Tracing object in the tracing object table can be one to one or the relation of multi-to-multi with following the tracks of tracking example in the example table, also can be the corresponding a plurality of tracking examples of tracing object (as following the tracks of), follow the tracks of the corresponding a plurality of tracing objects of example (a plurality of objects respectively the MAC of example, IP, user name as keyword) for one according to physical port number or authentication mode.
Particularly, shown in Fig. 2 and 3, business tracking method of the present invention is that the attendant opens the service tracking function of Service tracing module by order line or webmastering software, and creates the tracing object table, promptly needs the customer attribute information of following the tracks of.When a user reaches the standard grade, business module is handled it, its customer attribute information of holding is sent to the Service tracing module, create this user's tracking example, and in following the tracks of example table, fill in this attribute of user information by example ID, the employed business module of this user is put 1 at wire tag.When business module needs output information (as the success of this authentification of user, intermodule transmission information etc.), example ID and business information that business module produced are sent to the Service tracing module.The Service tracing module is in charge of the tracing object table, is followed the tracks of example table and output tracking information.After the Service tracing module is received the example ID and business information that business module sends, check whether service tracking function is opened, if do not open then be left intact, if it is opened, then from follow the tracks of example table, access this attribute of user information according to example ID, itself and the tracing object table of being created are mated, judge whether this tracking example is tracked.An object in discovery and tracing object table can mate fully (if tracing object 1 has only MAC, then only compare MAC, other attribute projects do not compare, be that tracing object has several just more several) time, then described customer attribute information and business information are outputed to terminal or file as trace information according to the outbound course of tracing object setting; Do not match and then do not export, can raise the efficiency like this.When the user withdraws from certain business module when user offline (if can withdraw from all business modules), need put 0 to customer instance at this business module at line index.When this customer instance at all business modules after line index is all put 0, delete this user's example.
Generally when Service tracing module output tracking information, can encapsulate, add the time trace information.Like this, the attendant can analyze by these information, the problem in the consumer positioning access procedure.
In above-mentioned selectivity business tracking method, the attendant can also create, delete and the inquiry tracing object by the order line or the webmastering software of system management subsystem, and example table is followed the tracks of in inquiry.The traffic when exporting in order to reduce trace information, make Service tracing drop to minimum to the influence of system effectiveness, can be in the following way: the Service tracing module provides the Service tracing switching function, if Service tracing is not opened, does not then handle any trace information.
In addition, in said method, also can not create the tracking example table.Not creating under the situation of following the tracks of example table, only also can carry out matching ratio, optionally output tracking information by the customer attribute information known to the business module.Exist limitation but do like this,, for example,, just can't carry out Service tracing and select according to user name if this business module is only known user's MAC, IP because the customer attribute information that module can be known is limited.Just can overcome this limitation and create the tracking example table, follow the tracks of example because each business module can add the customer attribute information known to it in this user's who has set up the tracking example to upgrade, thereby enlarged the scope that Service tracing is selected.
In addition, the present invention also provides a kind of selectivity service tracking system.As shown in Figure 4, selectivity service tracking system of the present invention comprises service sub-system 1, Service tracing module 2, system management subsystem 3, system support subsystem 4, and described service sub-system 1 comprises the business module of multiple processing different business.System management subsystem 3 is controlled the opening and closing of the service tracking function of Service tracing module 2, creates the tracing object table in Service tracing module 2 by issue an order, the one or more attributes that comprise tracked user in this tracing object table receive and the trace information of the tracking module output of managing business; Described business module sends to Service tracing module creation example to customer attribute information, and it is professional to roll off the production line on the process user etc., and business information is sent to the Service tracing module, is judged whether and will be exported by the Service tracing module.。Service tracing module 2 stores the tracing object table and follows the tracks of example table, the tracing object table is created, revises, is deleted through system management subsystem 3 by the attendant, and the customer attribute information that the tracking example table is sent according to business module by Service tracing module 2 is created or upgraded.And Service tracing module 2 will be followed the tracks of customer attribute information in the example table and the object in the tracing object table mates, the customer attribute information and the business information of also output coupling of encapsulation; System support subsystem 4 provides basic operation system function for the Service tracing of Service tracing module, as provides internal memory to use equipment control, functions such as timer.
As shown in Figure 5, described Service tracing module 2 comprises: tracing object table memory cell 22, its storage tracing object table; Trace command administrative unit 21, it handles the order from system management subsystem; Tracing object administrative unit 23, the order that its receiving system ADMINISTRATION SUBSYSTEM issues is used to manage the tracing object table, comprises establishment, deletion, inquiry, revises the tracing object table in the tracing object table memory cell; Follow the tracks of example table memory cell 26, it is used for storage and follows the tracks of example table; Follow the tracks of instance management unit 24, it receives the customer attribute information that business module sends, by the example in customer attribute information and establishment or the renewal tracking example table, wherein each example has an example ID, and corresponding example in the example table is followed the tracks of in deletion when the user withdraws from service sub-system 1; Trace information administrative unit 25, it receives each business module and wants the business information exported and user's example ID, instance management unit 24 is followed the tracks of in inquiry according to example ID, obtain customer attribute information, object in this customer attribute information and the tracing object administrative unit 23 is mated, if coupling is arranged then encapsulate business information and customer attribute information, set outbound course outputs to file system 41 or information centre 32 when creating tracing object; Described system management subsystem 3 comprises command unit 31 and information centre 32, and wherein command unit 31 is used for sending order to trace command administrative unit 21, and information centre 32 is used to handle the information of trace information administrative unit 25 outputs; Described system support subsystem 4 comprises file system 41, and it handles the information of trace information administrative unit 25 outputs.
In said system of the present invention, whether the service tracking function of described trace command administrative unit 21 control Service tracing modules 2 is opened; Described Service tracing module 2 can also comprise judging unit, and it judges whether service tracking function is opened in the trace command administrative unit 21; Described tracking instance management unit 24 determines whether to create according to the customer attribute information that business module sends this user's example according to the judged result of judging unit.If service tracking function is opened, then create, upgrade example, otherwise do not handle according to customer attribute information.
Specify the present invention below by example.
Supposing that the user reaches the standard grade one has 3 business module A, B, and C handles.
Business module A could export " modules A authentication success when handling! "
Business module B could export when handling that " module B charges successfully! "
Business module C could export when handling that " module C sends successfully! "
Suppose to have three users to reach the standard grade, three users' information is respectively:
1.IP:1.1.1.1 MAC:1-1-1 user name: user1@pppoe
2.IP:2.2.2.2 MAC:2-2-2 user name: user2@pppoe
3.IP:3.3.3.3 MAC:3-3-3 user name: user3@pppoe
Here, each customer attribute information all is one that follows the tracks of in the example table.Utilize method of the present invention, at first, before the user does not reach the standard grade, open service tracking function, and create two tracing objects:
Object 1:MAC=1-1-1
Object 2: user name=user3@pppoe
When user 1 began to reach the standard grade, business module A handled it earlier, and business module A handles successfully needs output information, and user 1 attribute information and the information that will export are all sent to the Service tracing module.The Service tracing module receives that back inspection service tracking function is (do not open then and be left intact) of opening, and then the tracing object table of user 1 attribute information and establishment is just mated.Object 1 in discovery and the tracing object table can mate (object 1 has only MAC, refers to that then other attribute projects of comparison MAC do not compare), the then information of outgoing traffic modules A (can encapsulate the time of adding and user's 1 attribute information here to information).Equally, following business module B, C send to the Service tracing module with output information, when the Service tracing module find and the tracing object table in object 1 when mating, outgoing traffic module B then, the information of C.
After user 2 reached the standard grade, the processing of institute's warp was identical with user 1, but found not have the project of mating when Service tracing module coupling tracing object table, user's 2 access service modules A then, and B, the information of C can not exported.
After user 3 reached the standard grade, the processing of institute's warp was identical with user 1, and (user name=user3@pppoe) mate is then exported user 3 information for discovery user's 3 attribute information and object 2 when Service tracing module coupling tracing object table.
Three users reach the standard grade finish after, finally business information and customer attribute information are assembled by the trace information administrative unit in the Service tracing module, export to file system 41 or information centre 32 according to the specified direction of tracing object, the information of being exported is: #2005-10-21 11:30:12 IP=1.1.1.1MAC=1-1-1 username=user1@pppoe[modules A] " a modules A authentication success! "
#2005-10-21 11:30:13 IP=1.1.1.1 MAC=1-1-1 username=user1@pppoe[module B] " module B charges successfully! "
#2005-10-21 11:30:14 IP=1.1.1.1 MAC=1-1-1 username=user1@pppoe[module C] " module C sends successfully! A modules A authentication success! "
#2005-10-21 11:32:22 IP=3.3.3.3 MAC=3-3-3 username=user3@pppoe[modules A] " a modules A authentication success! "
#2005-10-21 11:32:23 IP=3.3.3.3 MAC=3-3-3 username=user3@pppoe[module B] " module B charges successfully! "
#2005-10-21 11:32:24 IP=3.3.3.3 MAC=3-3-3 username=user3@pppoe[module C] " module C sends successfully! A modules A authentication success! "
So just picking out the information that meets tracing object table user from three users exports.Can determine certain user according to MAC generally speaking, so just can when a lot of users reach the standard grade, only export particular mac address user's the information of reaching the standard grade.
Foregoing is not to be used for limiting the specific embodiment of the present invention, and all modification and change or combinations of carrying out according to the main inventive concept of this method all should belong to protection range of the presently claimed invention.

Claims (13)

1. a method that realizes the selectivity Service tracing is characterized in that,
Be provided with a Service tracing module, it is connected with each business module by interface, creates the tracing object table that comprises at least a attribute of each user in the Service tracing module,
This method comprises the steps:
A) when a user reaches the standard grade, it is handled with this each subscriber-related business module;
B) described Service tracing module is mated customer attribute information known to each business module and the object in the tracing object table, and the customer attribute information and the business information of order output coupling.
2. method according to claim 1 is characterized in that,
Described steps A) also comprise: follow the tracks of example by the Service tracing module creation, customer attribute information is filled in following the tracks of example table, output corresponding business information is to described Service tracing module.
3. method according to claim 2 is characterized in that, described step B) comprising:
Described Service tracing module will be followed the tracks of information in the example table and the object in the tracing object table mates.
4. method according to claim 3 is characterized in that,
The service tracking function of Service tracing module is controlled opening and closing by the attendant;
Carrying out described step B) before, whether inquiry opens service tracking function, if opened, then carries out step B), if do not open, then do not carry out step B).
5. method according to claim 4 is characterized in that,
The attendant opens and closes the service tracking function of described Service tracing module by order line or network software control.
6. according to described method one of among the claim 2-5, it is characterized in that,
At described step B), the customer attribute information of output is encapsulated, add the time.
7. according to described method one of among the claim 1-5, it is characterized in that,
At described step B) in output customer attribute information can output to server, file, printer, internal memory, any outbound course in the serial ports.
8. method according to claim 6 is characterized in that,
At described step B) in output customer attribute information can output to server, file, printer, internal memory, any outbound course in the serial ports.
9. a selectivity service tracking system comprises service sub-system, system management subsystem and system support subsystem, and described service sub-system comprises the business module of a plurality of processing different business, it is characterized in that, also comprises the Service tracing module,
System management subsystem is by the opening and closing of the service tracking function of issue an order control Service tracing module and create the tracing object table in the Service tracing module, comprises one or more attributes of tracked user in this tracing object table; The trace information of the reception and the tracking module output of managing business;
Described business module is handled and is exported its customer attribute information of holding and handle the business information that the back generates the user that reaches the standard grade;
The Service tracing module, store the tracing object table, receive the business information that the customer attribute information of each business module output and the back of managing business thereof generate, the object in customer attribute information and the tracing object table is mated, the customer attribute information and the corresponding business information of output coupling;
The system support subsystem, its Service tracing for the Service tracing module provides basic operation system function.
10. system according to claim 9 is characterized in that,
Described business module is filled in its customer attribute information of holding in the tracking example table of Service tracing module.
11. system according to claim 10 is characterized in that,
Described Service tracing module stores the tracking example table, and customer attribute information in the tracking example table and the object in the tracing object table are mated.
12. system according to claim 10 is characterized in that,
Described Service tracing module comprises:
Tracing object table memory cell, its storage tracing object table;
The trace command administrative unit, it handles the order from system management subsystem;
The tracing object administrative unit, the order that its receiving system ADMINISTRATION SUBSYSTEM issues is used to manage the tracing object table, comprises establishment, deletion, inquiry, revises the tracing object table in the tracing object table memory cell;
Follow the tracks of the example table memory cell, it is used for storage and follows the tracks of example table;
Follow the tracks of the instance management unit, it receives the customer attribute information that each business module sends, create or upgrade example according to these customer attribute informations, customer attribute information is stored in tracking example table memory cell by example ID, and when the user withdraws from business module, deletes the corresponding tracking example of following the tracks of in the example table memory cell;
The trace information administrative unit, it receives each business module and wants the business information exported and user's example ID, example table is followed the tracks of in example ID inquiry by the user, obtain customer attribute information, object in this customer attribute information and the tracing object table is mated, if coupling is arranged then set outbound course output when creating tracing object;
Described system management subsystem comprises command unit and information centre, and wherein command unit is used for sending order to the trace command administrative unit, and information centre is used to handle the information of trace information administrative unit output;
Described system support subsystem comprises file system, and it handles the information of trace information administrative unit output.
13. system according to claim 12 is characterized in that,
Whether the service tracking function of described trace command administrative unit control Service tracing module is opened;
Described Service tracing module also comprises:
Judging unit, it judges whether service tracking function is opened in the trace command administrative unit;
Described tracking instance management unit determines whether to create according to the customer attribute information that business module sends this user's example according to the judged result of judging unit.
CNB2005101372229A 2005-12-31 2005-12-31 Method for implementing selective service tracking function and selective service tracking apparatus Expired - Fee Related CN100417101C (en)

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