CN100382487C - Search engine call communication system and method - Google Patents
Search engine call communication system and method Download PDFInfo
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- CN100382487C CN100382487C CNB2004100581453A CN200410058145A CN100382487C CN 100382487 C CN100382487 C CN 100382487C CN B2004100581453 A CNB2004100581453 A CN B2004100581453A CN 200410058145 A CN200410058145 A CN 200410058145A CN 100382487 C CN100382487 C CN 100382487C
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Abstract
The present invention relates to a searching engine calling communication system, particularly to a calling communication system based on the Internet, the VoIP and the searching engine technology. In the system, a telephone calling system is composed of a control server, a database server, a search engine server, an independent client, a component client, a voice gateway, a telephone exchange, an Internet access device, a WWW server and voice video devices, and the function of the system is that the system is used as a communication system platform to provide service, such as voice, video, image, character, file, IVR, etc., for users. The users operate the component client to establish communication connection with a calling center correlated to search result items through embedding the component client into a searching engine search result page and correlating the component client to each of the search result items. Through deploying the component client to the page of a website, when the users browse the enterprise website, the users can establish communication connection with a corresponding calling center by operating the client to carry out instant communication.
Description
Affiliated technical field search engine calling communication system is a kind of based on Internet and voip technology, and combine the voice and video communication system platform of Internet search engine, voice CODEC, video CODEC, TCP/IP, database technology and software engineering, the means of communication and the call center services of mode combinations such as voice and video literal picture is provided for the user.
Background technology
At present, the application of Internet and information technology has been deep into the every aspect of corporate behavior and personal lifestyle, many enterprises have set up enterprise application system and the internet site of oneself based on Internet/Intranet, be used to improve internal control, reduce cost, raise the efficiency, thereby the lifting Enterprises'Competitiveness, the individual can enjoy also that Internet and information technology bring to the full such as widening the vision, shorten all benefits such as space-time distance.Especially in recent years the development of broadband technology and popularization and application, feasible voice and video based on Internet and VoIP is used and is become possibility.
With regard to current, that internet site is mainly finished is static, the enterprises propagandist based on literal and picture, product introduction, pre-sales support, mid-sales communication and after-sale service, also there be telephone contact center and the hotline based on the pstn telephone network in a lot of enterprises, and this service that voice can only be provided based on PSTN.No matter be the telephone contact center on enterprise web site or the PSTN basis, omnibearing enterprise such as integrated speech, video, image, literal, file, interactive voice answering and enterprise, enterprise and individual, individual and individual communication and communication means all can not be provided.
In addition, up to the present, still lack a kind of effective mechanism, promptly utilize the quick retrieval advantage of search engine, the content advantage of utilizing internet site and 24-hour service advantage, for the user provides a kind of voice and video communication system platform based on Internet and voip technology, with realize by search engine retrieving result and internet site webpage directly and telephone contact center interconnect.Many enterprises and individuals recognize the importance of search engine technique more and more, and the Internet search technique is also more and more ripe; Voice CODEC, video CODEC and tcp/ip communication technology also develop into the practical stage; Use for many years based on the communication mode of VoIP is ripe, communication quality and reliability are all improved greatly.Search engine calling communication system and method adapt to this application demand and technological progress and a kind of communication system of proposing just.
Summary of the invention
Search engine calling communication system and method, a kind of calling communication system based on Internet and voip technology and network search engines technology, set of systems becomes: Control Server is used for communication signaling control and management, user management, control of authority, storage and transfer, client-side management, accounting management, the realization of VoIP voice gateways interface, data safety management etc.; Database server is used for data manipulation and storage; Search engine server is used for the deployment of content retrieval and assembly client computer; The separate customer machine, be used for communication signaling control and management, Data Transmission Controlling, data safety management, language data process, video data processing, word message processing, file transfer, message (voice, literal and video) management, renewal support automatically, interactive voice answering support and hardware device support etc., but independent operating; The assembly client, consistent with the effect of separate customer machine, need in container, move; Voice gateways are used for the interconnected of Internet and PSNT; Telephone exchange is used for the telephone circuit exchange; The Internet access device is used for Internet and inserts; Www server is used for information issue and collection and assembly client computer and disposes; Audio and video apparatus is used for catching and changing of voice and video signal; Systemic-function is: as the communication system platform, provide services such as voice, video, image, literal, file, interactive voice answering for the enterprises and individuals.
The method of search engine calling communication system and search engine combination is by the assembly client is embedded into the search engine search results page, and carry out related with the Search Results clauses and subclauses assembly client, the user can establish a communications link with the object that the Search Results clauses and subclauses are associated, exchange immediately by this client of operation.
The method of search engine calling communication system and internet site combination, by with the assembly client deployment to the page of website, when the user browses this page, can establish a communications link with the call center, website by operating this client, carry out the real-time phonetic Video show.
The search engine calling communication system is a kind of communication system platform, the user comes the start assembly client by operation search engine information issue result, can realize between Internet and the Internet user, between Internet user and the pstn telephone user, set up two-way communication port, Internet user utilizes the separate customer machine or embeds the assembly client of browser page, pass through Control Server, the control of database server and coordination, can establish a communications link with other Internet user, also can be by system by Control Server, database server, voice gateways, telephone exchange and telephone subscriber establish a communications link, and the telephone subscriber also can call out Internet user by voice gateways.
The enterprise call center is made up of telephone exchange, Internet access device, audio and video apparatus, separate customer machine, assembly client, and Internet user is by the Internet, and the telephone subscriber is by the pstn telephone network-originated call.The approach that Internet user makes a call by the Internet can be the separate customer machine, also can make the assembly client that embeds browser page.
The search engine calling communication system can provide a kind of communication mode in voice, video, image, literal, file, the interactive voice answering, also can provide multiple simultaneously or whole communication modes is provided simultaneously.
The search engine calling communication system, an one feature is: the assembly client of system combines with Internet search engine and internet site, be that the assembly client is embedded into the search engine search results page and the enterprise web site page, the user of the navigate search results page and the internet site page, usually call this client by operation or webpage clicking unit, the affiliated partner of realization and search clauses and subclauses carries out instant messaging.
The assembly client is embedded on the search engine search results page and the internet site page, it takes the form of web page element, web page element can be a button, icon, picture, literal, link, also can be other other visual content, the user clicks web page element or direct control assembly client by mouse, keyboard, telephone set or other input equipments and brings in and initiate communication.
The detailed process of user's operating assembly client is:
A) system initialization
B) user obtains Search Results by browser
C) show the Search Results clauses and subclauses of search engine, and in clauses and subclauses display module client or web page element that can the invocation component client
D) user initiates to communicate to connect by the operating assembly client
E) carry out the communication of voice, video, literal, file
F) sign off
The operating assembly client, the detailed process that establishes a communications link is:
A) user's operating assembly client or by webpage clicking element mode invocation component client
B) assembly client and Control Server exchange of signaling
C) connect call center's phone by voice gateways, perhaps establish a communications link by Control Server and call center's separate customer machine
D) voice, video equipment initialization
E) communication channel is set up and is finished
Description of drawings
Fig. 1 entire system block diagram
Fig. 2 software system structure block diagram
Fig. 3 Control Server block diagram
Fig. 4 client terminal structure block diagram
Fig. 5 assembly client combines with search engine
Fig. 6 assembly client combines with the enterprise www server
On the present search engine server results page of Fig. 7 assembly client table
On the present enterprise of Fig. 8 assembly client table www server page
Workflow when Fig. 9 assembly client combines with search engine
Figure 10 communication channel establishment step
Embodiment
The realization of search engine calling communication system and method need be in conjunction with multiple technologies such as Internet technology, voip technology, Internet search engine, voice CODEC, video CODEC, TCP/IP, database technology and software engineerings, the communication system platform of multiple methods of service such as voice, video, image, literal, file, interactive voice answering is provided for the enterprises and individuals, and combine with existing Internet search engine and internet site, thereby the user can be established a communications link with the telephone contact center of enterprise, directly exchange immediately.
The Control Server of search engine calling communication system and method, database server, the VoIP voice gateways, separate customer machine and assembly client are worked in coordination, constituted complete voice and video communication software system platform, for the enterprises and individuals provides the telephone contact center service, in conjunction with the Internet search engine technique, arbitrary Internet user can search for the assembly client of combination on the Search Results clauses and subclauses by Internet, the assembly client of combination on the Website page or separate customer machine, direct and call center realizes interconnected, the call center can be made up of separate customer machine or pstn telephone, also can be both mixing.
1. entire system structure
Whole system is made up of Control Server, database server, search engine server, separate customer machine, assembly client, voice gateways, telephone exchange, Internet access device, www server, audio and video apparatus.
At Fig. 1, in the entire system block diagram, 1001 is the enterprise phone call center, the enterprise phone call center is by Internet access device (1012), telephone exchange (1013), separate customer machine (1014 and 1015), telephone set (1018,1019 and 1020) form, separate customer machine (1014 and 1015) support voice video equipment (1016,1017), enterprise phone call center (1001) is enterprises communication interconnected or enterprise and the interconnected logical construction of enterprise's PERCOM peripheral communication, Internet access device (1012) is connected with Internet, and telephone exchange (1013) is connected with the PSTN network; 1006 is the VoIP voice gateways, finishes the conversion of Internet to signaling between the PSTN; 1008 is search engine server, and the internet content search service is provided; 1007 is Internet Server; 1009 and 1010 is the assembly client computer, and wherein 1009 assembly client computer are embedded into the search engine search results page, and 1010 assembly client computer are embedded into the enterprise web site page; 1011 for inserting the independent clients on the Internet; 1004 is Control Server, finishes the signaling control and the condition managing of communication process; 1005 is database server, and database server (1005) and Control Server (1004) are finished the SMF of whole system jointly.Need to prove: the integral body composition of system has scalability, and enterprise phone call center (1001), VoIP voice gateways (1006), database server (1005), Control Server (1004), Internet Server (1007), search engine server (1008), separate customer machine (1011) and assembly client computer (1009 and 1010) are not quantitatively limit.
2. software system structure
Software systems adopt C/S structure, i.e. client terminal/server structure on the whole.Wherein server software moves as independently using (or service), in conjunction with software distribution formula technology, according to client terminal quantity, server software can be deployed on one or more computer, thereby balance server end flow, server is mainly finished some controlled function, and we are called Control Server to server.Client software adopts dual mode to realize: client (we are referred to as the separate customer end) that promptly can independent operating and as the client (we are referred to as the assembly client) of component software form.The separate customer end is an independently application program, can isolated operation; The assembly client is an ActiveX control, need move in other Application Containers, as browser; According to concrete application form, this ActiveX control can be deployed on the page of existing enterprise website, can be deployed in result of page searching in conjunction with the Internet search engine, carries out related with the Search Results clauses and subclauses.The client and server end communicates by the ICP/IP protocol stack.
At Fig. 2, in the software system structure block diagram, software systems comprise Control Server and client computer two parts on the whole, Control Server adopts the project organization of layering, and promptly Control Server is made up of with management (2004), application processing layer parts such as (by subsystems such as phonological component 2006, video section 2007, storage and transfer 2008, control of authority 2009, client-side managements 2010) Data Transmission Controlling (2002), data safety management (2003), communication signaling control; Client computer also adopts the hierarchical design structure, and has corresponding layering processing with server end.Client-server is by transport network layer (the ICP/IP protocol stack carries out direct data communication), and in addition, system also comprises database server (2011).
3. Control Server function and realization
The major function of Control Server comprises: communication signaling control and management, user management, control of authority, storage and transfer, client-side management, accounting management, the realization of VoIP voice gateways interface, data safety management etc.Communication signaling is by autonomous Design, be used to support client calls, target-seeking, connect, State Control, exchanges data and transfer, fire compartment wall detecting and penetrate etc., the SOCKET interface function that adopts the ICP/IP protocol stack to provide is realized; User management mainly manages user's related data and data, each user (comprising enterprise customer and personal user) who uses native system has at least one independently identification number, control of authority is used to realize rights management and control, storage and in be diverted to the management ephemeral data, client-side management is realized client release control and automatic version updating function, and user management, control of authority, storage and transfer and client-side management binding data storehouse technology realize; Accounting management and VoIP voice gateways interface are used to support the interconnected and accounting management of Internet and pstn telephone network, VoIP voice gateways interface is finished the conversion of communication signaling, be autonomous communication signaling and the conversion that H.323 reaches the SIP signaling, data safety management is used to support the safe transmission of data, the safe transmission of data adopts general symmetric key algorithm and asymmetric key algorithm mechanism, and specific algorithm relates to RSA, MD5 and DES/3DES.
At Fig. 3, in the Control Server block diagram, the controlled function server adopts the hierarchy design, and Data Transmission Controlling layer (3002) is finished transfer of data by the TCP/IP development interface that transport network layer (ICP/IP protocol stack) (3001) provides; The interface that data safety management layer (3003) adopts Data Transmission Controlling layer (3002) to provide is finished the safe transmission of data; The interface that the control of communication signaling and management (3004) adopt data safety management layer (3003) to provide is finished the transmission of communication signaling and data; Application function layer segment (comprising: client-side management 3007, voip gateway interface 3005, storage and transfer 3006, user management 3010, control of authority 3008, accounting management 3009) adopts the control of communication signaling and management (3004), data safety management layer (3003), Data Transmission Controlling layer (3002) to realize concrete function, and the application function layer segment also needs binding data storehouse system simultaneously; Separate customer machine (3013), the assembly client computer (3014) of system mainly communicate by application function layer and Control Server; VoIP voice gateways interface (3005) is used to provide the Control Server end of VoIP voice gateways (3015) to realize.
4.VoIP the voice gateways interface is realized
VoIP voice gateways interface is realized being used to support the interconnected of Internet and pstn telephone network, is mainly finished the signaling translation function.Current, H.323 the communication signaling agreement that the VoIP voice gateways adopt mainly contains and two kinds of SIP.H.323 VoIP voice gateways interface section support and two kinds of communication signalings of SIP simultaneously, finishes the autonomous communication signaling simultaneously and H.323 reach the conversion of SIP signaling.The realization of this part interface makes the search engine calling communication system can support the VoIP voice gateways of present main flow.
5. client functionality and realization
The realization of client comprises separate customer end and assembly client dual mode, dual mode is basically identical on function realizes, the separate customer end is the global function client computer, and the assembly client can not independent operating, but can be integrated in the middle of other containers, as the part of other client computer.The function of client comprises: communication signaling control and management, Data Transmission Controlling, data safety management, language data process, video data processing, word message processing, file transfer, message (voice, literal and video) management, renewal support automatically, interactive voice answering support and hardware device support etc.; Control of client communication signaling and the control of management and service device end communication signaling and management function cooperate, finish calling, target-seeking, connect, State Control, exchanges data and transfer, fire compartment wall detecting and function such as penetrate, Data Transmission Controlling is used to finish real-time Transmission control, the adaptive bandwidth control of data, the transmission of non-real-time data, and control of client communication signaling and Data Transmission Controlling adopt the realization of ICP/IP protocol stack; Client data safety management and the safety management of server end data are worked in coordination, finish the safe transmission of data, adopt general symmetric key algorithm and asymmetric key algorithm mechanism, asymmetric key algorithm adopts RSA, symmetric key algorithm adopts DES/3DES, and hash algorithm adopts MD5; Language data process comprises the catching in real time of voice, coding and decoding (CODEC), transmission, playback, video data is handled and to be comprised the catching in real time of video, coding and decoding (CODEC), transmission, broadcast, and the coding of voice and video is followed the H.323 voice and video coding and decoding algorithm of protocol definition; The Word message transmission that word message is finished dealing with instant, file transfer is used for the transfer files data, and word message is handled and file transfer all adopts the mode of ciphertext to transmit; Automatically upgrade the auto-update of supporting to finish client software; Interactively voice, video, picture and text response are finished in the interactive voice answering support, and an end that communicates to connect is according to the operation of the other end, from dynamic response, play or show voice, video, graph-text content to the other end.The hardware device support comprises PC To PC, PC To Phone communication service, supports dissimilar audio and video apparatus.
At Fig. 4, in the client terminal structure block diagram, the design of customer end adopted hierarchy, data transfer layer (4002), data safety management (4003), communication signaling control and management (4004) and Control Server are corresponding substantially, but in client data transport layer (4002), realize real-time Transmission control, Adaptive Transmission control and non real-time transmission control; In functional layer (4005), comprise version updating, word message, file transfer, message management, interactive voice answering management; And the processing capacity of Voice ﹠ Video.
6. the assembly client combines with the Internet search engine
The assembly client can be passed through the client browser script browsing the operation of container environment, realizes combining with the Internet search engine as the client of component software form.Title, summary and the Object linking of Search Results clauses and subclauses generally only listed in the search service that the current Internet search engine provides, by with the search engine calling communication system as the client of component software form and the Search Results clauses and subclauses direct correlation of Internet search engine, can make the Internet user directly carries out modes such as voice, video, image, literal, file, interactive voice answering with corresponding object communication and exchange, also can directly exhale the PSTN landline telephone that leads to enterprise.
In Fig. 5 assembly client with during search engine combines, Internet user utilizes browser (5001) user to enter search engine server (5006), Internet user by and search engine server (5006) alternately, obtain the search engine retrieving result page (browser 5001), the assembly client the result for retrieval page and as a result clauses and subclauses set up incidence relation, and drive by script, Internet user can operated client: 1. by Control Server (5002) and separate customer end (5004) establish a communications link (dotted portion); 2. by Control Server (5002), VoIP voice gateways (5003) and pstn telephone establish a communications link (solid line part).
7. the assembly client combines with internet site
The assembly client also can be integrated on the page of internet site, and combination also is to realize by the client browser script.Operate in the client on the page of enterprise web site, the communication that the user that can make the page that browses web sites and enterprise directly carry out modes such as voice, video, image, literal, file, interactive voice answering with exchange, also can directly exhale the PSTN landline telephone of logical enterprise.
Combine with the enterprise www server in Fig. 6 assembly client, Internet user utilizes browser (6001) user to enter enterprise's www server (6006), on a html page (browser 6001), the telephone contact center of assembly client and this enterprise is set up incidence relation, and drive by script, Internet user can operated client: 1. by Control Server (6002) and telephone contact center separate customer end (6004) establish a communications link (dotted portion); 2. by Control Server (6002), VoIP voice gateways (6003) and telephone contact center pstn telephone establish a communications link (solid line part).
8. client independent utility
The separate customer end can use separately, and this client has two kinds of application forms: personal user's terminal is contact personal user and other user's communications instruments; Enterprise customer's terminal, as enterprise customer and other user's communications instruments, enterprise customer's terminal can constitute the telephone contact center of enterprise, the user by be combined in client on Internet search engine and the enterprise web site website can be directly and the personnel of the telephone contact center of enterprise set up contact.
9. on the present search engine server results page of assembly client table
In on the present search engine server results page of Fig. 7 assembly client table, back in each Search Results clauses and subclauses, the button that a representative " search engine calling communication system " client is all arranged, the different shape of button is represented the upstate of client, and the upstate of client comprises available (can connect the telephone contact center of corresponding enterprise), unavailable (corresponding enterprise does not also provide " search engine calling communication system " service), busy (telephone contact center of corresponding enterprise is in busy condition).The Internet user can pass through " click " this button, according to corresponding prompt, the communication of directly carrying out modes such as voice, video, image, literal, file, interactive voice answering with the enterprise of correspondence with exchange, also can directly exhale the PSTN landline telephone of logical enterprise.
10. on the present enterprise of the assembly client table www server page
At Fig. 8, on the present Website page of assembly client table in.The button of representative " search engine calling communication system " client, be placed on the website of enterprise, the position of placing can be different patterns with display form, the Internet user who browses this enterprise web site can pass through " click " this button, according to corresponding prompt, the communication of directly carrying out modes such as voice, video, image, literal, file, interactive voice answering with the enterprise of correspondence with exchange, also can directly exhale the PSTN landline telephone of logical enterprise.
The workflow when 11. the assembly client combines with search engine
In the workflow when Fig. 9 assembly client combines with search engine, at first initialization of system (9001), Internet user retrieves required content (9002) by browser and search engine server, search engine server is listed Search Results (9003), in 9003 steps, the assembly client is carried out related with the clauses and subclauses as a result that retrieve, Internet user's operating assembly client (9004), just can set up communicate by letter (9005) of different modes with the telephone contact center of enterprise, last sign off is done the necessary processing of closing.
12. communication channel establishment step
At Figure 10, in the communication channel establishment step, Internet clicks or other operating assembly clients (10001), the assembly client is according to user's difference request, with server exchange signaling (10002), according to by the type of calling terminal, Control Server will: 1. connect call center's pstn telephone (10003) by voice gateways; 2. the client by server and enterprise call center connect (10004); Connect after the foundation, carry out the initialization (10005) of voice and video, last communication channel is set up and is finished (10006).
Claims (5)
1. search engine calling communication system, a kind of calling communication system based on Internet and VOIP technology and network search engines technology, set of systems becomes: Control Server is used for communication signaling control and management, user management, control of authority, storage and transfer, client-side management, accounting management, the realization of VoIP voice gateways interface, data safety management; Database server is used for data manipulation and storage; Search engine server is used for the deployment of content retrieval and assembly client; The separate customer machine, be used for communication signaling control and management, Data Transmission Controlling, data safety management, language data process, video data processing, word message processing, file transfer, tone information, literal message and video message management, renewal support automatically, interactive voice answering support and hardware device support, can show as bitcom, but independent operating; The assembly client can be consistent with the effect of separate customer machine, need move in browser software, can show as webpage button, icon, picture, literal, link or other visual contents; The VOIP voice gateways are used for the interconnected of Internet and PSTN; Telephone exchange is used for the telephone circuit exchange; The Internet access device is used for Internet and inserts; Enterprise's www server is used for information issue and collection and assembly client deployment; Audio and video apparatus is used for catching and changing of voice and video signal; The annexation of above each several part is: with the Website page of assembly client deployment to enterprise's www server, or with the output results page of assembly client deployment to search engine server, and with the assembly client with output as a result clauses and subclauses carry out related, the assembly client can show as software controls, the user can operate this assembly client and pass through Control Server, the control of database server and coordination, connect the VOIP voice gateways and realize that the enterprise phone call center that is associated with these clauses and subclauses or the instant messaging of separate customer machine exchange, the assembly client also can show as web page element, the webpage clicking element can be passed through in the family, make assembly client and Control Server exchange of signaling, by the VOIP voice gateways user's separate customer machine and enterprise phone call center directly set up communication, database server is connected on the Control Server, search engine server, enterprise's www server, the separate customer machine, the VOIP voice gateways insert Internet respectively, and be connected with Control Server by Internet, phone in the enterprise phone call center hands over machine to be connected the separate customer machine in the enterprise phone call center with the VOIP voice gateways by PSTN, audio and video apparatus inserts Internet by the Internet access device; Systemic-function is: as the communication system platform, provide the service of mutual, the interactive voice answering or the fax of voice, video, image, literal, file for the enterprises and individuals.
2. according to claim 1, the search engine calling communication system is a kind of communication system platform, the user comes the start assembly client by operation search engine information issue result, can realize between Internet and the Internet user, between Internet user and the pstn telephone user, set up two-way communication port, Internet user utilizes the separate customer machine or embeds the assembly client of browser page, pass through Control Server, the control of database server and coordination, can establish a communications link with other Internet user, also can be by system by Control Server, database server, voice gateways, telephone exchange and pstn telephone user establish a communications link, and promptly the user can directly realize communication with the assembly client; The user also can click web page element by mouse, keyboard, telephone set or other input equipments and initiate communication.
3. enterprise phone call center in the system according to claim 1, it is characterized in that: form by telephone exchange, Internet access device, audio and video apparatus, the mechanical, electrical phone of separate customer, Internet user is by the Internet, and the telephone subscriber is by the pstn telephone network-originated call; Therefore the approach that makes a call by the Internet of Internet user can be the separate customer machine, also can be the assembly client that embeds browser page.
4. search engine calling communication system according to claim 1 can provide a kind of communication mode in voice, video, image, literal, file, the interactive voice answering, also can provide multiple simultaneously or whole communication modes is provided simultaneously.
5. according to claim 1, the assembly client is embedded on the search engine search results page and the internet site page, its form of expression can be that ActiveX control also can be a web page element, web page element can be a button, icon, picture, literal, link, and the assembly client that the user clicks web page element or direct control control form by mouse, keyboard, telephone set brings in initiation communication.
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB2004100581453A CN100382487C (en) | 2004-08-16 | 2004-08-16 | Search engine call communication system and method |
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| CNB2004100581453A CN100382487C (en) | 2004-08-16 | 2004-08-16 | Search engine call communication system and method |
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| CN100382487C true CN100382487C (en) | 2008-04-16 |
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| CN106650220A (en) * | 2016-10-21 | 2017-05-10 | 上海延华智能科技（集团）股份有限公司 | Operation method and system suitable for intelligent community of old people |
| CN106850399B (en) * | 2016-12-30 | 2022-04-26 | 深圳市潮流网络技术有限公司 | Communication method based on WebRTC technology instant message |
| CN114124739B (en) * | 2021-11-11 | 2024-02-27 | 北京房江湖科技有限公司 | Method and device for deploying FreeWITCH service, electronic equipment and storage medium |
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