BRPI0702819A - análise de reparo automatizada usando um sistema baseado em regras dispostas em pacotes - Google Patents
análise de reparo automatizada usando um sistema baseado em regras dispostas em pacotesInfo
- Publication number
- BRPI0702819A BRPI0702819A BRPI0702819-9A BRPI0702819A BRPI0702819A BR PI0702819 A BRPI0702819 A BR PI0702819A BR PI0702819 A BRPI0702819 A BR PI0702819A BR PI0702819 A BRPI0702819 A BR PI0702819A
- Authority
- BR
- Brazil
- Prior art keywords
- repair analysis
- tests
- defect
- repair
- analysis procedure
- Prior art date
Links
Classifications
-
- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
- G05B23/00—Testing or monitoring of control systems or parts thereof
- G05B23/02—Electric testing or monitoring
- G05B23/0205—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults
- G05B23/0218—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults characterised by the fault detection method dealing with either existing or incipient faults
- G05B23/0243—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults characterised by the fault detection method dealing with either existing or incipient faults model based detection method, e.g. first-principles knowledge model
- G05B23/0245—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults characterised by the fault detection method dealing with either existing or incipient faults model based detection method, e.g. first-principles knowledge model based on a qualitative model, e.g. rule based; if-then decisions
- G05B23/0248—Causal models, e.g. fault tree; digraphs; qualitative physics
-
- G—PHYSICS
- G05—CONTROLLING; REGULATING
- G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
- G05B23/00—Testing or monitoring of control systems or parts thereof
- G05B23/02—Electric testing or monitoring
- G05B23/0205—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults
- G05B23/0259—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults characterized by the response to fault detection
- G05B23/0283—Predictive maintenance, e.g. involving the monitoring of a system and, based on the monitoring results, taking decisions on the maintenance schedule of the monitored system; Estimating remaining useful life [RUL]
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/22—Detection or location of defective computer hardware by testing during standby operation or during idle time, e.g. start-up testing
- G06F11/2294—Detection or location of defective computer hardware by testing during standby operation or during idle time, e.g. start-up testing by remote test
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
Landscapes
- Engineering & Computer Science (AREA)
- Business, Economics & Management (AREA)
- General Physics & Mathematics (AREA)
- Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Human Resources & Organizations (AREA)
- Economics (AREA)
- Strategic Management (AREA)
- Entrepreneurship & Innovation (AREA)
- Quality & Reliability (AREA)
- Marketing (AREA)
- General Business, Economics & Management (AREA)
- General Engineering & Computer Science (AREA)
- Operations Research (AREA)
- Automation & Control Theory (AREA)
- Tourism & Hospitality (AREA)
- Development Economics (AREA)
- Computer Hardware Design (AREA)
- Educational Administration (AREA)
- Game Theory and Decision Science (AREA)
- Test And Diagnosis Of Digital Computers (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Data Exchanges In Wide-Area Networks (AREA)
- Computer And Data Communications (AREA)
- Debugging And Monitoring (AREA)
Abstract
ANáLISE DE REPARO AUTOMATIZADA USANDO UM SISTEMA BASEADO EM REGRAS DISPOSTAS EM PACOTES. A presente invenção refere-se a um método para diagnosticar um defeito de dispositivo que inclui o recebimento de uma solicitação de reparo de um dispositivo eletromecânico, onde a solicitação inclui a identificação do dispositivo com defeito, os dados referentes à configuração e o estado do dispositivo, a informação no nível de acesso para o dispositivo, e uma descrição do defeito do dispositivo. Um procedimento de análise de reparo pode ser automaticamente selecionado com base na informação recebida, e pelo menos um teste automatizado pode ser executado. O procedimento de análise de reparo pode ser representado por uma árvore de diagnóstico apresentando uma pluralidade de nós, onde cada nó pode incluir diferentes números de testes. Os testes podem incluir o download de software do dispositivo. Os resultados do teste ou testes podem ser usados para serem movidos da árvore de diagnóstico e para modificar ou atualizar o procedimento de análise de reparo. Uma instrução para solucionar o defeito pode ser então desenvolvida para o dispositivo.
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US11/425,277 US20070294090A1 (en) | 2006-06-20 | 2006-06-20 | Automated repair analysis using a bundled rule-based system |
Publications (1)
Publication Number | Publication Date |
---|---|
BRPI0702819A true BRPI0702819A (pt) | 2008-02-19 |
Family
ID=38564468
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
BRPI0702819-9A BRPI0702819A (pt) | 2006-06-20 | 2007-06-20 | análise de reparo automatizada usando um sistema baseado em regras dispostas em pacotes |
Country Status (4)
Country | Link |
---|---|
US (1) | US20070294090A1 (pt) |
EP (1) | EP1870847A3 (pt) |
JP (1) | JP2008004091A (pt) |
BR (1) | BRPI0702819A (pt) |
Families Citing this family (32)
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US8649047B2 (en) * | 2007-05-08 | 2014-02-11 | Xerox Corporation | Dynamic ranking of service actions |
JP4952384B2 (ja) * | 2007-05-31 | 2012-06-13 | ソニー株式会社 | 通信システム、被制御機器、情報処理方法、並びにプログラム |
US20090031052A1 (en) * | 2007-07-27 | 2009-01-29 | Xerox Corporation | Print device diagnosis method and system |
US8570550B2 (en) * | 2007-09-11 | 2013-10-29 | Xerox Corporation | Method and system for remote management of print devices |
US20090066993A1 (en) * | 2007-09-11 | 2009-03-12 | Xerox Corporation | Remote print device management |
US20090112657A1 (en) * | 2007-10-26 | 2009-04-30 | Sony Corporation | Repository infrastructure to store transaction information for providing customer service |
US20090323516A1 (en) * | 2008-06-27 | 2009-12-31 | Microsoft Corporation | Diagnosing network problems |
CN101672879B (zh) * | 2008-09-11 | 2013-08-07 | 鸿富锦精密工业(深圳)有限公司 | 电子产品自动诊断装置及方法 |
US20100082118A1 (en) * | 2008-09-30 | 2010-04-01 | Rockwell Automation Technologies, Inc. | User interface display object for logging user-implemented solutions to industrial field problems |
US20100094676A1 (en) * | 2008-10-10 | 2010-04-15 | Bowe Bell + Howell Company | Closed loop self corrective maintenance within a document processing environment |
US8059001B2 (en) * | 2009-05-22 | 2011-11-15 | Bio-Rad Laboratories, Inc. | System and method for automatic quality control of clinical diagnostic processes |
US20100306056A1 (en) * | 2009-05-28 | 2010-12-02 | Xerox Corporation | System and method of remote machine servicing |
WO2011002463A1 (en) * | 2009-07-02 | 2011-01-06 | Hewlett-Packard Development Company, L.P. | Automating diagnoses of computer related incidents |
US8312324B2 (en) * | 2010-01-28 | 2012-11-13 | Xerox Corporation | Remote diagnostic system and method based on device data classification |
US9811799B2 (en) | 2010-06-10 | 2017-11-07 | Sony Eletronics, Inc. | Distributed customer support credits |
US20120197929A1 (en) * | 2011-02-01 | 2012-08-02 | Williams David A | Device interaction tree and technique |
US20130179279A1 (en) * | 2012-01-07 | 2013-07-11 | Tata Consultancy Services Limited | Retail Peripheral Management System |
US20140278717A1 (en) * | 2013-03-15 | 2014-09-18 | Aktiebolaget Skf | Method for guided data collection management |
US20150067399A1 (en) * | 2013-08-28 | 2015-03-05 | Jon Jaroker | Analysis, recovery and repair of devices attached to remote computing systems |
US20150142677A1 (en) * | 2013-11-21 | 2015-05-21 | Cellco Partnership D/B/A Verizon Wireless | Method and apparatus for determining a metric for a predicted operational status of a product |
US20150199626A1 (en) * | 2014-01-10 | 2015-07-16 | Bank Of America Corporation | Incident Recordation and Repair |
FR3020738B1 (fr) * | 2014-04-30 | 2016-05-27 | Cordon Electronics | Procede et systeme de diagnostic de fonctionnement d'un telephone intelligent |
US20160224948A1 (en) * | 2015-01-30 | 2016-08-04 | Kyocera Document Solutions Inc. | Maintenance management device and maintenance management method |
US20160266951A1 (en) * | 2015-03-10 | 2016-09-15 | Unisys Corporation | Diagnostic collector for hadoop |
JP6701859B2 (ja) * | 2016-03-24 | 2020-05-27 | 富士ゼロックス株式会社 | 通信プログラム、通信装置及び通信システム |
JP6696252B2 (ja) * | 2016-03-24 | 2020-05-20 | 富士ゼロックス株式会社 | 通信プログラム、通信装置及び情報処理装置 |
US20180032909A1 (en) * | 2016-08-01 | 2018-02-01 | Snap-On Incorporated | Methods and Systems for Modifying Diagnostic Flowcharts Based on Flowchart Performances |
US10332319B2 (en) * | 2016-10-04 | 2019-06-25 | Snap-On Incorporated | Methods and systems for updating diagnostic and repair information |
US11221903B2 (en) * | 2017-01-19 | 2022-01-11 | Hitachi, Ltd. | Maintenance management system and maintenance management confirmation device used for the same |
US10439874B2 (en) | 2017-06-12 | 2019-10-08 | Cisco Technology, Inc. | Tracking and implementing workarounds to computer-related issues |
CN107292061A (zh) * | 2017-07-28 | 2017-10-24 | 西安交通大学 | 一种数据驱动的流程工业复杂机电***信息建模方法 |
CN112905457B (zh) * | 2021-02-08 | 2024-05-28 | 珠海金山数字网络科技有限公司 | 软件测试方法及装置 |
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JPS63284641A (ja) * | 1987-05-18 | 1988-11-21 | Mitsubishi Electric Corp | エキスパ−ト故障診断システム |
US5239487A (en) * | 1990-10-24 | 1993-08-24 | International Business Machines Corporation | Computer integrated manufacturing rework apparatus and method |
US5923834A (en) * | 1996-06-17 | 1999-07-13 | Xerox Corporation | Machine dedicated monitor, predictor, and diagnostic server |
US6145096A (en) * | 1998-05-06 | 2000-11-07 | Motive Communications, Inc. | Method, system and computer program product for iterative distributed problem solving |
JP2000155700A (ja) * | 1999-01-01 | 2000-06-06 | Hitachi Ltd | 品質情報収集診断システムおよびその方法 |
US6857013B2 (en) * | 1999-01-29 | 2005-02-15 | Intermec Ip.Corp. | Remote anomaly diagnosis and reconfiguration of an automatic data collection device platform over a telecommunications network |
JP4234251B2 (ja) * | 1999-03-15 | 2009-03-04 | 三菱重工パーキング株式会社 | 機械設備における遠隔故障診断システム |
US6892317B1 (en) * | 1999-12-16 | 2005-05-10 | Xerox Corporation | Systems and methods for failure prediction, diagnosis and remediation using data acquisition and feedback for a distributed electronic system |
KR100672396B1 (ko) * | 1999-12-28 | 2007-01-23 | 엘지전자 주식회사 | 이동 단말기의 사후 서비스 방법 |
EP1324858A1 (en) * | 2000-10-06 | 2003-07-09 | Cabot Microelectronics Corporation | Polishing pad comprising a filled translucent region |
JP2002132987A (ja) * | 2000-10-19 | 2002-05-10 | Nec Corp | インターネットを利用した集中保守管理システム及び方法 |
US6782495B2 (en) * | 2001-06-19 | 2004-08-24 | Xerox Corporation | Method for analyzing printer faults |
JP2003124866A (ja) * | 2001-10-11 | 2003-04-25 | Nec Commun Syst Ltd | 移動端末故障探索システム |
JP3712984B2 (ja) * | 2002-02-18 | 2005-11-02 | 日本電信電話株式会社 | 業務進捗制御装置及びその方法と、業務進捗制御プログラム及びそのプログラムを記録した記録媒体 |
US6889167B2 (en) * | 2003-02-27 | 2005-05-03 | Hewlett-Packard Development Company, L.P. | Diagnostic exerciser and methods therefor |
US7539974B2 (en) * | 2003-10-24 | 2009-05-26 | Microsoft Corporation | Scalable synchronous and asynchronous processing of monitoring rules |
US7444216B2 (en) * | 2005-01-14 | 2008-10-28 | Mobile Productivity, Inc. | User interface for display of task specific information |
-
2006
- 2006-06-20 US US11/425,277 patent/US20070294090A1/en not_active Abandoned
-
2007
- 2007-06-13 JP JP2007155974A patent/JP2008004091A/ja active Pending
- 2007-06-20 BR BRPI0702819-9A patent/BRPI0702819A/pt not_active IP Right Cessation
- 2007-06-20 EP EP07110634A patent/EP1870847A3/en not_active Ceased
Also Published As
Publication number | Publication date |
---|---|
EP1870847A2 (en) | 2007-12-26 |
US20070294090A1 (en) | 2007-12-20 |
EP1870847A3 (en) | 2011-08-24 |
JP2008004091A (ja) | 2008-01-10 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
B08F | Application dismissed because of non-payment of annual fees [chapter 8.6 patent gazette] |
Free format text: REFERENTE A 9A ANUIDADE. |
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B08K | Patent lapsed as no evidence of payment of the annual fee has been furnished to inpi [chapter 8.11 patent gazette] |
Free format text: EM VIRTUDE DO ARQUIVAMENTO PUBLICADO NA RPI 2385 DE 20-09-2016 E CONSIDERANDO AUSENCIA DE MANIFESTACAO DENTRO DOS PRAZOS LEGAIS, INFORMO QUE CABE SER MANTIDO O ARQUIVAMENTO DO PEDIDO DE PATENTE, CONFORME O DISPOSTO NO ARTIGO 12, DA RESOLUCAO 113/2013. |